Using the bug tracking tools web developers can easily track down their errors and fix it. Here are the best-suggested bug tracking tools for 2018.
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TOP 9 BUG TRACKING TOOLS AND SOFTWARES FOR WEB DEVELOPERS
1. Top 9 Bug Tracking Tools and Softwares For Web
Developers
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The job of a tester is majorly detecting, recording, tracking, managing and reporting bugs.
Moreover, you can lovingly refer to a tester as a bug finder. We can easily track or record
all the bugs or issues that we track within an excel sheet, and examine it when in doubt.
But, as the project expands, the number of processes involved and the team involved
grows – which ultimately means that apart from the manual testing we had been employing
through the initial phases need to be changed as we need to ensure that everything is
being managed efficiently. This will help us to easily and consistently find more issues than
the ones that were already detected earlier in the previous phases.
And till date, we have come across a variety of bug tracking software systems and even
defect management tools.
First of all, it is important to understand why abug tracking tool is needed.
When it comes to any web or software project, the bug tracker is a much-needed tool.
Moreover, the necessity of this tool is understood when we struggle with certain aspects of
a project, including reporting, documentation and error tracking, such as concerns, bugs or
failures that might be bugging your website or app, or your web-related projected. This is
where a tool like a bug tracker comes in handy.
So, what are some of the basic functionalities that a bug-tracking tool must possess? Let us
examine those factors:
A reporting facility is mandatory as it helps in completing the fields, which provide further
information regarding the bug, module, severity, screenshots, and environment, and much
more. We need something more than detecting a bug and then exposing it to the
development team that is behind the project to fix it. Managing the workflow and the
progress of the project through the various stages of the project development cycle.
Maintain a history or record of the work log or comments. Also, create reports in the form of
charts or graphics to avoid a lot of effort and time in analyzing and detecting the areas
causing the concern.
Whenever you choose any bug-tracking system, it is mandatory to ensure that all the
above-mentioned criteria are being fulfilled.
So now, let us take a look at what are those tools that we need as part of the bug tracking
system.
Plutora Test
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2. One of the most-modern and enterprise-based test management tool, Plutora, is one of the
efficient testing tools that will stay by your side throughout the software testing process. It
will be a strong support starting from the development phase (including the Waterfall
process) to the continuous delivery approach. Based on a single instance, it operates the
same way for all projects starting with the design test, planning, automated and manual
execution, tracking defects, reporting the progress and improving efficiency. All these
processes are executed on a step-by-step basis. It allows integration with a set of related
tools and systems – such as the Selenium and Jira. Unlike the other tools, Plutora
possesses the ability to bring about a sense of collaboration between teams functioning
across analytics, metrics and reporting capabilities – some of the highlights that you can
find only within Plutora. Another important highlight of using this tool is that it is
customizable and can be adapted to individual teams and also provide a single view
through the entire team.
Bugzilla
Bugzilla was developed by the team Mozilla in the year 1998. And interestingly, Bugzilla is
one of the most widely used open-source bug tracking software solutions that are available
today. It is believed that an estimate of 2,000 consumers utilize Bugzilla to track down
issues. Some of the features include:
Providing detailed reports and these can be viewed within tables, bar graphs, pie
charts and lines within the system. Also you can export these to CSV, which will help
you to make modifications to the data as per your wish, with no external interference.
It supports granular advanced searches
You can enjoy a patch reviewer
If you have the same level of access to the bugs as other users have to yours, you
can watch their actions through email notifications.
You can easily track time.
It provides customized fields and workflows.
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3. With a sanity check functionality, you can scan your database and find out if there are
error reports and other inconsistencies, and also get suggestions for fixing these.
It comes with a number of integrations and extensions that can be used across
various browsers, email clients and even project management tools that will help you
to link the system with other solutions that you might be already using.
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You can achieve all these easily by implementing Bugzilla. And also some of the other
interesting facts about Bugzilla is that it is written in Perl. Also, it is compatible with a
number of databases, such as Oracle, MySQL and PostgreSQL. Though the Mozilla team
recommends that you power it with Apache 2.2 for optimal performance, there are actually
no minimal requirements for the web server.
Backlog
This online bug tracking and project management software, Backlog, has been built for
development teams. With this tool, it becomes easier for anyone to report bugs along with
the complete history of the issues, comments, updates and changes in the status. Using
the search and filter options, one can easily find the reported issues.
Apart from tracking these bugs, this tool can also be used for managing IT projects with
some interesting features, such as Gantt and burndown charts, SVN repositories, access
control to IP and Wiki, and subtasking. Also, works well with Android apps and iOS.
Fossil
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4. With this software configuration system, also known as Fossil, you can easily track down
bugs. Also, with this, you can track down the progression of the development project as
well. Though you might choose Fossil for bug tracking solution, the fact is that this comes
with a variety of other interesting features as well. In case if you want a bug tracking
software compiled with a development service, then this is the perfect choice for you.
It comes with some of the interesting features such as:
Wiki creation
Version control
Technotes, which you can use to connect wikis with a point in time instead of a topic,
which will help your team to record blog entries, announcements, process
checkpoints and milestones and everything in association to your project.
When you choose Fossil for your system, you gave a complete package of development
and bug tracking tools, which you can use for your own web server or database. Here the
system will store the information within SQLite. This SQLite in fact provides version control
with Fossil. You should be archiving all the content into a ZIP file, rather than leaving these
scattered within a disk – which will make it difficult to gain access.
Trac
Instead of saying that ‘Trac’ is a kind of specialized bug-tracking tool, we would say that is
more of an issue tracking system. This web-based bug tracking tool is written in Python.
Integrating this Trac with an SCM system will help you to browse through view history, code
and view changes, and much more. The incidents or issues tracked by Trac are often
referred to as ‘tickets’ and this ticket management system can also be used for managing
defects, if you need help with that as well.
Web Issues
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5. The main objective behind Web Issues was to help with team collaboration. Since it is
customizable and open source, it provides you with the provision to access it from any web
browser or desktop client as you wish.
It comes with some of the following features, such as:
Maintaining a complete history of all changes.
Capability for attaching files to individual concerns
Most importantly, it helps in collaborating different people or teams to concentrate on
the same concern at the same time
Access control across different points of the system
Helps in exporting issues toward CSV files
Helps in exporting reports in HTML or PDF formats
You can also create issues via emails
Encrypt communication with server through the use of SSL protocols
Simple, isn’t it? Maybe, this was the bug tracking tool that you have been searching for.
Web Issues would require PHP. It will run on OS X, OS/2, Linux and Windows operating
systems. And as you might have not expected, this is compatible with PostgreSQL, SQL
server and MySQL.
OTRS
OTRS is an ITSM solution and an open-source help desk, which mainly helps in bug
tracking. With more than 5,000 community members and 170,000 installations happening,
it is being majorly used with telecommunications, education, consumer products,
manufacturing, health care, government and IT industries. Regardless of your industry
domain, this is the best system that you can use to meet all your needs. OTRS is also a
ticketing system. With this, you can help manage IT services that you provide and these
comprise covering all bugs. Some of the features of OTRS are:
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6. Accounting time
UI for mobile optimization
SOAP and event APIs
Also helps in mobile-optimized UI
Issue creations via customer portals
Test Track
This is a licensed product. You can find this within the section of ALM tools. Also, this
provides a complete range of solutions for execution, defect management and test case
creation.
Request Tracker
This is available absolutely free of cost. And, as the name suggests this helps in tracking
tickets. In any particular situation, you can use this to treat each bug for which you receive a
ticket. It helps. Try it and see it for yourself.
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