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CREATING LONG-TERM VALUE 
December 2014
Explanatory Note 
Today’s presentation will contain forward-looking statements, both written and spoken, including as described in the Private Securities Litigation Reform Act of 1995. This means statements in prepared remarks as well as during question and answer sessions and general discussion. 
Forward-looking statements will include statements relating to our business operations and vision for ACE, the insurance industry, economic and insurance industry developments, our financial outlook, our use of capital, anticipated pricing and financial performance trends, competition, growth prospects, and acquisitions. The words “believe”, “anticipate”, “estimate”, “should”, “plan”, “expect”, “intend”, “hope”, “feel”, “will likely result”, and “will continue”, and variations thereof and similar expressions identify forward-looking statements -- but any statement other than statements of historical fact could be forward-looking. Forward-looking statements made by us or on our behalf reflect only our current views with respect to future events, circumstances and performance. You are cautioned not to place undue reliance on these forward-looking statements, and we undertake no obligation to publicly update or review any forward-looking statements, whether as a result of new information, future events or otherwise. 
Our forward-looking statements are subject to certain risks, uncertainties, and other factors that could, should potential events occur, cause actual results to differ materially from such statements. These risks, uncertainties, and other factors (some of which will be highlighted today but others of which are described in more detail in our SEC filings) include but are not limited to: developments in global financial markets, including changes in interest rates, currency exchange rates, stock markets, and other financial markets; increased government involvement or intervention in the financial services industry or ACE specifically; the cost and availability of financing; general economic and business conditions; losses arising out of natural or man-made catastrophes such as hurricanes, typhoons, earthquakes, floods, climate change or terrorism; actions that rating agencies may take from time to time, such as financial strength or credit ratings downgrades or placing these ratings on credit watch negative or the equivalent; capital constraints and capital flexibility reduction; the ability to collect reinsurance recoverable, credit developments of reinsurers, and changes in the cost, quality, or availability of reinsurance; actual loss experience from insured or reinsured events and the timing of claim payments; the uncertainties of the loss-reserving and claims-settlement processes, including the difficulties associated with assessing environmental damage and latent injuries; judicial decisions and rulings, new theories of liability, legal tactics, and settlement terms; corporate governance and corporate law issues including those affecting us as a Swiss company regulated in many jurisdictions; uncertainties relating to governmental, legislative and regulatory policies, developments, actions, investigations and treaties, including tax-related; the actual amount of new and renewal business, market acceptance of our products, and risks associated with the introduction of new products and services and entering new markets, including regulatory constraints; the competitive environment in which we operate, including trends in pricing or in policy terms and conditions; acquisitions made by us performing differently than expected (or failing to close) and the impact of acquisitions on our pre-existing organization; and management’s response to these factors and actual events. 
Moreover, today’s presentations may contain reference to non-GAAP financial measures. For a reconciliation of our commonly-used non-GAAP financial measures, we refer you to our most recent earnings release and financial supplement, which are available on the ACE website (www.acegroup.com) under Investor Information.
2014: A Record Year So Far 
Nine months ended Sept. 30 
% change YTD-14 vs. YTD-13 
2014 
2013 
Operating income 
$2,493 
$2,393 
+ 4.2% 
Global P&C net premiums 
$10,638 
$9,922* 
+ 7.2%* 
Agriculture net premiums 
$1,346 
$1,371 
(1.8%) 
Total P&C net premiums 
$11,984 
$11,292* 
+ 6.1%* 
International Life premiums & deposits 
$1,340 
$1,131* 
+ 18.4%* 
Combined ratio 
87.5% 
87.5% 
-- 
Invested assets 
$64,060 
$61,110 
4.8% 
Operating return on equity 
11.9% 
12.3% 
(40 bps) 
Book value per common share 
$90.38 
$82.98 
+ 8.9% 
Book value per common share, excl. AOCI 
$85.09 
$79.10 
+7.6% 
US$ in millions 
* In Constant $ 
1
In a World of Risk, Sustained Book Value Per Share Growth 
Natural Catastrophes 
Man-made Disasters 
Financial Crises 
Political Unrest 
2011 
Thai Floods 
ACE BVPS: $30.4 
International and U.S. peers BVPS CAGRs represent averages for each company; operating ROE averages are for calendar years 2004-2013 
* International Peers: Allianz, AXA, Munich Re, QBE, RSA, Zurich (Source: Thomson ONE) 
** US Peers: Chubb, CNA, Hartford, Travelers, XL; BVPS includes impact of dilution for Hartford and XL (Source: SNL) 
2011 
New Zealand Earthquake 
2010 
Chile Earthquake 
2010 
Deepwater Horizon Oil Spill 
2014 
Thai Coup 
2014 
Ukraine/ Crimea Crisis 
2011 
Arab Spring 
2008 
Hurricane 
Ike 
2008-2009 
Financial Crisis/Great Recession 
2011 
Japan Tsunami 
2005 
Hurricanes 
Katrina, 
Rita and 
Wilma 
2012 
Hurricane 
Sandy 
2004 
Hurricanes 
Ivan and 
Charley 
2011 
U.S. 
Tornados 
2012 
U.S. Drought 
2 
2004 (Q2) 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
2014 (Q2) 
$90.2 
Operating BVPS ROE 
(CAGR) (Average) 
ACE 
3-yr 8.1% 11.3% 
5-yr 12.9% 12.5% 
10-yr 11.5% 13.7% 
Int’l Peers* 
3-yr 2.6% 7.7% 
5-yr 4.1% 9.5% 
10-yr 4.8% 12.3% 
U.S. Peers** 
3-yr 5.4% 8.5% 
5-yr 10.4% 9.1% 
10-yr 4.8% 10.8%
How ACE Creates Long-Term Value 
Clarity of Strategy 
•Broad and balanced product, customer and distribution capabilities with substantial geographic presence 
−Emphasis on specialty and traditional lines 
−Pursuing faster-growing developing markets 
−Expanding established positions in developed markets 
•Patient, long-term builders of businesses 
•Relentlessly focused on execution 
Capturing Growth Opportunities 
•Global presence and capabilities provide deep optionality 
•Growth organically and through strategic acquisitions 
Underwriting Excellence 
•Disciplined culture 
•Robust data analytics 
3
Category 1 
Category 2 
Category 3 
Category 1 
Category 2 
3% 
6% 
Strategic Focus: Territory and Product 
5% 
7% 
Faster-Growing Product Lines 
4 
8% 
24% 
3% 
7% 
39% 
2009 
Vision 
Industrial Commercial and Specialty P&C 
Small Commercial 
Personal Lines 
Life 
A&H 
Reinsurance 
Agriculture 
6% 
24% 
8% 
53% 
51% 
$17.7B 
$13.3B 
21% 
5% 
9% 
46% 
10% 
2014 
4% 
13% 
4% 
40% 
35% 
3% 
4% 
Data is the percentage of NWP 
Faster-Growing, Underserved Markets 
Data is the percentage of GWP* 
Vision 
36% 
17% 
47% 
56% 
25% 
19% 
Asia & LatAm 
Europe 
North America 
$24.1B 
$19.5B 
2014 
62% 
15% 
23% 
2009 
2014 data is for the year ended 9/30/2014 
* Includes Life deposits
$ in millions 
GWP 
CAGR 
2004 
2009 
2014 
5-Year 
10-Year 
Region 
Total 
$1,161 
$1,636 
$2,999* 
13% 
10% 
Korea 
$60 
$126 
$455 
29% 
22% 
Hong Kong 
$77 
$85 
$382 
35% 
17% 
Thailand 
$32 
$142 
$372* 
21% 
28% 
Malaysia 
$35 
$58 
$256 
35% 
22% 
Indonesia 
$19 
$21 
$130 
44% 
21% 
Region Spotlight: Asia – Presence in 14 Countries 
GWP by Product Line 
Selected ACE Markets in Asia 
2004 
2009 
2014 
$1.2B 
$1.6B 
30% 
41% 
56% 
5% 
18% 
52% 
54% 
44% 
$3.0B* 
2014 data is for the year ended 9/30/2014 
* Pro forma for Samaggi Insurance 
Consumer Life 
Consumer Non-Life 
Commercial Lines 
5
•World’s 15th largest economy – 50 million people 
•GDP 
−2013: $1.2T 
−Long-term projected growth rate: 3.9% 
•2013 insurance penetration: 11.9% of GDP 
−Non-life: 4.4% / Life: 7.5% 
Korea: Innovative Multi-Distribution Drives A&H Growth 
ACE is Positioned for Growth 
•ACE presence established 1968 (INA) 
•GWP 2009-2014: $126M $455M (3.6x) 
•17 offices and 417 employees 
$57.4 
$72.2 
$79.2 
$100.7 
$91.2 
$34.5 
$42.9 
$51.2 
$52.3 
$54.2 
2009 
2010 
2011 
2012 
2013 
US$ in billions 
 Non Life 
 Life 
$91.9B 
$145.4B 
Growth in Country GWP 
Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 
2014 data is for the year ended 9/30/2014 
6 
Personal accident and supplemental health products sold through home shopping, outbound telemarketing (1,800 telemarketers) and bancassurance 
Personal lines (residential) and small commercial products using multi-distribution channels – agency and direct 
Commercial P&C sold through traditional brokerage and agency 
Multi-distribution life sold through 1,000 captive agents, telemarketing and bancassurance
•World’s 29th largest economy – 69 million people 
•2nd largest ASEAN economy (16.5%) 
•GDP 
−2013: $387B 
−Long-term projected growth rate: 4.3% 
•2013 insurance penetration: 5.5% of GDP 
−Non-life: 1.7% / Life: 3.8% 
Thailand: Presence, Product and SCB Partnership 
ACE is Positioned for Growth 
•ACE presence established 1947 (INA) 
•GWP 2009-2014: $142M $372M* (2.6x) 
•34 offices and 447 employees 
•Largest foreign-owned P&C insurer with rapidly growing life business 
$6.2 
$8.0 
$9.2 
$12.7 
$14.8 
$4.2 
$5.3 
$6.0 
$5.7 
$6.7 
2009 
2010 
2011 
2012 
2013 
US$ in billions 
 Non Life 
 Life 
$10.4B 
$21.5B 
Growth in Country GWP 
Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 
2014 data is for the year ended 9/30/2014 
* Pro forma for Samaggi Insurance 
7 
Balanced mix of commercial, personal and life products 
•Large commercial, middle market and small commercial 
•Personal accident and supplemental health, auto and residential, and life Extensive distribution 
•34 standalone branch offices 
•1,000+ Siam Commercial Bank branches 
•600 outbound telemarketers marketing to SCB customers and retailer, credit card and financial institution customers 
•400 P&C brokers and 1,500 independent non-life agents 
•2,800 captive life agents
Region Spotlight: Latin America – Presence in Nine Countries 
GWP by Product Line 
Selected ACE Markets in Latin America 
2014 data is for the year ended 9/30/2014 
*Pro forma to include October 2014 acquisition of the large commercial P&C business of Itaú Unibanco 
2004 
2009 
2014 
16% 
$0.5B 
60% 
40% 
$1.0B 
47% 
11% 
42% 
53% 
7% 
40% 
$2.9B* 
$ in millions 
GWP 
CAGR 
2004 
2009 
2014 
5-Year 
10-Year 
Region 
Total 
$514 
$950 
$2,909* 
25% 
19% 
Brazil 
$132 
$319 
$1,174* 
30% 
24% 
Mexico 
$170 
$177 
$864 
37% 
18% 
Chile 
$26 
$129 
$255 
14% 
26% 
Colombia 
$25 
$87 
$173 
15% 
21% 
Ecuador 
$28 
$43 
$142 
27% 
17% 
Consumer Life 
Consumer Non-Life 
Commercial Lines 
8
•World’s 7th largest economy – 201 million people 
•GDP 
−2013: $2.2T 
−Long-term growth rate: 3% 
•2013 insurance penetration: 4.0% of GDP 
−Non-life: 1.8% / Life: 2.2% 
Brazil: 1+1>2 with Addition of Itaú Corporate P&C Business 
ACE is Positioned for Growth 
•ACE presence established 1958 (INA) 
•GWP 2009-2014: $319M $1.2B* (3.7x) 
•20 offices and 750 employees 
•#1 commercial P&C insurer in Brazil 
Growth in Country GWP 
$24.8 
$33.2 
$41.0 
$44.8 
$49.4 
$24.0 
$31.0 
$37.2 
$37.4 
$39.5 
2009 
2010 
2011 
2012 
2013 
US$ in billions 
 Non Life 
 Life 
$48.8B 
$88.9B 
Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 
2014 data is for the year ended 9/30/2014 
*Pro forma to include October 2014 acquisition of the large commercial P&C business of Itaú Unibanco 
9 
Substantial commercial and personal product capabilities 
•Leading P&C insurer for large and mid-sized companies 
•Large, established personal accident/supplemental health business Growing presence in all major cities – 20 branch offices – and relationship with Itaú Unibanco Distribution Commercial: 3,000 brokers and independent non-life agents for large and mid-sized commercial business Consumer: 1,200 outbound telemarketers marketing to retailer, utility and financial institution customers
•World’s 14th largest economy – 123 million people 
•GDP 
−2013: $1.3T 
−Long-term projected growth rate: 3.8% 
•2013 insurance penetration: 2.2% of GDP 
−Non-life: 1.2% / Life: 1.0% 
Mexico: Product Breadth, Distribution Strength Drive Growth 
ACE is Positioned for Growth 
•ACE presence established 1944 (INA) 
•GWP 2009-2014: $177M $864M (4.9x) 
•64 offices and 2,125 employees 
•Top five P&C insurer; #2 surety writer; #4 auto insurer 
Growth in Country GWP 
$7.7 
$8.9 
$10.1 
$10.9 
$12.5 
$9.7 
$10.3 
$12.1 
$13.2 
$14.9 
2009 
2010 
2011 
2012 
2013 
US$ in billions 
 Non Life 
 Life 
$17.4B 
$27.4B 
Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 
2014 data is for the year ended 9/30/2014 
10 
Balanced mix of personal and commercial products 
•Auto and residential, personal accident/supplemental health, and life 
•Large commercial, middle market and small commercial Distribution strength: 4,900 agents and brokers, affinity sponsors and bancassurance ACE portfolio management/data analytics and distribution management being applied to ABA Seguros Actively exporting FM surety expertise across region and beyond (regional center of excellence) Unique customer service model supported by state-of-the-art technology and strong service culture
North America: More Than Large Corporates and Growing 
•2014 GWP: $11.2 billion 
•U.S., Bermuda, Canada / 73 Offices 
•6,900 employees 
2014 data is for the year ended 9/30/2014 
*Excludes crop insurance 
11 
50% 
50% 
2014 Customer Split (Total P&C GWP)* 
50% Middle Market, Small Commercial and Consumer (A&H, HNW and other) 
50% Large Corporate 
Private Risk HNW personal lines 
Westchester & Commercial Risk Wholesale and retail specialty middle market 
Bermuda Large corporate 
USA Industrial commercial and specialty large corporate and upper middle market 
US$ in billions 
Retail & Wholesale Commercial & Personal P&C NWP 
2004 
2009 
2014 
$4.8 
$5.1 
$6.2 
67% 
3% 
18% 
71% 
62% 
26% 
9% 
6% 
5% 
6% 
18% 
9% 
Agriculture $0.4 $0.5 $1.6 
USA on a GWP basis is 70% and includes large account fronted premium
North America: A Major E&S and Specialty Insurer 
E&S and Specialty Products Comprise 59% of P&C GWP 
E&S and Specialty P&C Products 
Traditional P&C Products 
41% 
59% 
12 
Specialty Products for Middle-Market and Small Commercial Companies 
•A&H 
•Agriculture P&C 
•Aerospace – Satellites 
•Aerospace – Airports and Aircraft 
•Construction Wrap-Up 
•Contract/Commercial Surety 
•Cyber 
•Defense Base Act 
•E&S D&O and E&O 
•E&S Product Recall 
•E&S Property 
•E&S Railroad 
•E&S Specialty/High Excess Casualty 
•Energy 
•Environmental 
•Foreign Casualty/ACE Advantage 
•Inland/Commercial Marine 
•Kidnap & Ransom 
•Medical/Life Sciences 
•Private Company D&O 
•Professional Liability 
Specialty Products for Large Corporate and National Account Customers 
•A&H 
•Commercial Surety 
•Construction Wrap-Up 
•Cyber 
•Energy 
•Environmental 
•E&S High Excess Casualty 
•Financial Institutions D&O and E&O 
•Foreign Casualty/Cash Flow 
•Foreign Casualty/CMP 
•Inland/Commercial Marine 
•Management Liability 
•Medical/Life Sciences 
•Political Risk 
•Professional Liability 
2014 data is for the year ended 9/30/2014 
2014 P&C GWP (excluding crop and personal lines): $8.5 Billion
Region Spotlight: Europe 
GWP by Product Line 
Selected ACE Markets in Europe 
2004 
2009 
2014 
$4.2B 
86% 
14% 
$4.3B 
70% 
30% 
68% 
7% 
32% 
$4.4B 
$ in millions 
GWP 
CAGR 
2004 
2009 
2014 
5-Year 
10-Year 
Region 
Total 
$4,177 
$4,346 
$4,433 
0.4% 
0.6% 
U.K. 
Retail 
$1,395 
$1,121 
$1,154 
1% 
(2%) 
Whsle 
$1,516 
$1,154 
$1,012 
(3%) 
(4%) 
Germany 
$230 
$309 
$388 
5% 
5% 
France 
$389 
$504 
$556 
2% 
4% 
Italy 
$185 
$232 
$241 
1% 
3% 
Spain 
$134 
$247 
$210 
(3%) 
5% 
Consumer Lines 
Commercial Lines 
13 
2014 data is for the year ended 9/30/2014
Track Record of Underwriting Excellence 
85% 
90% 
95% 
100% 
105% 
110% 
115% 
2004 
2005 
2006 
2007 
2008 
2009 
2010 
2011 
2012 
2013 
1 AIG, Chubb, CNA, Hartford, Travelers, XL 
2 Allianz, AXA, Munich Re, QBE, RSA, Zurich 
ACE 
North American Peers1 
Global Peers2 
Combined Ratio vs. Peers 
14 
2004-13 Avg 
91.7% 
97.6% 
96.6%
ACE 
Travelers 
Chubb 
Hartford 
XL 
Allianz 
AXA 
Zurich 
QBE 
Munich Re 
RSA 
(5%) 
0% 
5% 
10% 
15% 
(100%) (50%) 0% 50% 100% 150% 200% 250% 
AIG 
Achieving Profitability and Growth 
Size of bubble denotes market capitalization in USD at 06/30/2014 
* AIG’s book value per share unadjusted for stock splits; adjusted BVPS declined 18% (Source: SNL) 
06/30/04 - 6/30/2014 
15 
Average (excluding ACE) 
* 
5% 
30% 
Profitability (Book Value Per Share CAGR) 
06/30/2004-06/30/2014 
Growth (Change in Market Capitalization) 
06/30/2004-06/30/2014
2008 – 9/30/14 IRR 
M&A vs. Buyback Returns 
9/30/14 BVPS 
Including Estimated Future Earnings1 
IRR and BVPS analyses based on ACE closing share price on 11/25/14 
1.Estimated BVPS including present value of estimated future cash flows. For Buybacks: 2015 forecasted incremental earnings from dividends saved capitalized at ACE’s forward P/E multiple, plus present value of future dividend savings assuming dividend discount model. For Actual: 2015E income from deals capitalized at ACE’s forward P/E multiple. Includes transactions from first full year of ownership. 
14% 
19% 
Shareholder cash spent on buybacks 
(illustrative) 
Shareholder cash spent on M&A 
(actual) 
$92 
$90 
$6 
$16 
$98 
$106 
Shareholder cash spent on buybacks 
(illustrative) 
Actual plus estimated future earnings 
(illustrative) 
16

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Ace Limited Investor Presentation - December 2014

  • 1. CREATING LONG-TERM VALUE December 2014
  • 2. Explanatory Note Today’s presentation will contain forward-looking statements, both written and spoken, including as described in the Private Securities Litigation Reform Act of 1995. This means statements in prepared remarks as well as during question and answer sessions and general discussion. Forward-looking statements will include statements relating to our business operations and vision for ACE, the insurance industry, economic and insurance industry developments, our financial outlook, our use of capital, anticipated pricing and financial performance trends, competition, growth prospects, and acquisitions. The words “believe”, “anticipate”, “estimate”, “should”, “plan”, “expect”, “intend”, “hope”, “feel”, “will likely result”, and “will continue”, and variations thereof and similar expressions identify forward-looking statements -- but any statement other than statements of historical fact could be forward-looking. Forward-looking statements made by us or on our behalf reflect only our current views with respect to future events, circumstances and performance. You are cautioned not to place undue reliance on these forward-looking statements, and we undertake no obligation to publicly update or review any forward-looking statements, whether as a result of new information, future events or otherwise. Our forward-looking statements are subject to certain risks, uncertainties, and other factors that could, should potential events occur, cause actual results to differ materially from such statements. These risks, uncertainties, and other factors (some of which will be highlighted today but others of which are described in more detail in our SEC filings) include but are not limited to: developments in global financial markets, including changes in interest rates, currency exchange rates, stock markets, and other financial markets; increased government involvement or intervention in the financial services industry or ACE specifically; the cost and availability of financing; general economic and business conditions; losses arising out of natural or man-made catastrophes such as hurricanes, typhoons, earthquakes, floods, climate change or terrorism; actions that rating agencies may take from time to time, such as financial strength or credit ratings downgrades or placing these ratings on credit watch negative or the equivalent; capital constraints and capital flexibility reduction; the ability to collect reinsurance recoverable, credit developments of reinsurers, and changes in the cost, quality, or availability of reinsurance; actual loss experience from insured or reinsured events and the timing of claim payments; the uncertainties of the loss-reserving and claims-settlement processes, including the difficulties associated with assessing environmental damage and latent injuries; judicial decisions and rulings, new theories of liability, legal tactics, and settlement terms; corporate governance and corporate law issues including those affecting us as a Swiss company regulated in many jurisdictions; uncertainties relating to governmental, legislative and regulatory policies, developments, actions, investigations and treaties, including tax-related; the actual amount of new and renewal business, market acceptance of our products, and risks associated with the introduction of new products and services and entering new markets, including regulatory constraints; the competitive environment in which we operate, including trends in pricing or in policy terms and conditions; acquisitions made by us performing differently than expected (or failing to close) and the impact of acquisitions on our pre-existing organization; and management’s response to these factors and actual events. Moreover, today’s presentations may contain reference to non-GAAP financial measures. For a reconciliation of our commonly-used non-GAAP financial measures, we refer you to our most recent earnings release and financial supplement, which are available on the ACE website (www.acegroup.com) under Investor Information.
  • 3. 2014: A Record Year So Far Nine months ended Sept. 30 % change YTD-14 vs. YTD-13 2014 2013 Operating income $2,493 $2,393 + 4.2% Global P&C net premiums $10,638 $9,922* + 7.2%* Agriculture net premiums $1,346 $1,371 (1.8%) Total P&C net premiums $11,984 $11,292* + 6.1%* International Life premiums & deposits $1,340 $1,131* + 18.4%* Combined ratio 87.5% 87.5% -- Invested assets $64,060 $61,110 4.8% Operating return on equity 11.9% 12.3% (40 bps) Book value per common share $90.38 $82.98 + 8.9% Book value per common share, excl. AOCI $85.09 $79.10 +7.6% US$ in millions * In Constant $ 1
  • 4. In a World of Risk, Sustained Book Value Per Share Growth Natural Catastrophes Man-made Disasters Financial Crises Political Unrest 2011 Thai Floods ACE BVPS: $30.4 International and U.S. peers BVPS CAGRs represent averages for each company; operating ROE averages are for calendar years 2004-2013 * International Peers: Allianz, AXA, Munich Re, QBE, RSA, Zurich (Source: Thomson ONE) ** US Peers: Chubb, CNA, Hartford, Travelers, XL; BVPS includes impact of dilution for Hartford and XL (Source: SNL) 2011 New Zealand Earthquake 2010 Chile Earthquake 2010 Deepwater Horizon Oil Spill 2014 Thai Coup 2014 Ukraine/ Crimea Crisis 2011 Arab Spring 2008 Hurricane Ike 2008-2009 Financial Crisis/Great Recession 2011 Japan Tsunami 2005 Hurricanes Katrina, Rita and Wilma 2012 Hurricane Sandy 2004 Hurricanes Ivan and Charley 2011 U.S. Tornados 2012 U.S. Drought 2 2004 (Q2) 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 (Q2) $90.2 Operating BVPS ROE (CAGR) (Average) ACE 3-yr 8.1% 11.3% 5-yr 12.9% 12.5% 10-yr 11.5% 13.7% Int’l Peers* 3-yr 2.6% 7.7% 5-yr 4.1% 9.5% 10-yr 4.8% 12.3% U.S. Peers** 3-yr 5.4% 8.5% 5-yr 10.4% 9.1% 10-yr 4.8% 10.8%
  • 5. How ACE Creates Long-Term Value Clarity of Strategy •Broad and balanced product, customer and distribution capabilities with substantial geographic presence −Emphasis on specialty and traditional lines −Pursuing faster-growing developing markets −Expanding established positions in developed markets •Patient, long-term builders of businesses •Relentlessly focused on execution Capturing Growth Opportunities •Global presence and capabilities provide deep optionality •Growth organically and through strategic acquisitions Underwriting Excellence •Disciplined culture •Robust data analytics 3
  • 6. Category 1 Category 2 Category 3 Category 1 Category 2 3% 6% Strategic Focus: Territory and Product 5% 7% Faster-Growing Product Lines 4 8% 24% 3% 7% 39% 2009 Vision Industrial Commercial and Specialty P&C Small Commercial Personal Lines Life A&H Reinsurance Agriculture 6% 24% 8% 53% 51% $17.7B $13.3B 21% 5% 9% 46% 10% 2014 4% 13% 4% 40% 35% 3% 4% Data is the percentage of NWP Faster-Growing, Underserved Markets Data is the percentage of GWP* Vision 36% 17% 47% 56% 25% 19% Asia & LatAm Europe North America $24.1B $19.5B 2014 62% 15% 23% 2009 2014 data is for the year ended 9/30/2014 * Includes Life deposits
  • 7. $ in millions GWP CAGR 2004 2009 2014 5-Year 10-Year Region Total $1,161 $1,636 $2,999* 13% 10% Korea $60 $126 $455 29% 22% Hong Kong $77 $85 $382 35% 17% Thailand $32 $142 $372* 21% 28% Malaysia $35 $58 $256 35% 22% Indonesia $19 $21 $130 44% 21% Region Spotlight: Asia – Presence in 14 Countries GWP by Product Line Selected ACE Markets in Asia 2004 2009 2014 $1.2B $1.6B 30% 41% 56% 5% 18% 52% 54% 44% $3.0B* 2014 data is for the year ended 9/30/2014 * Pro forma for Samaggi Insurance Consumer Life Consumer Non-Life Commercial Lines 5
  • 8. •World’s 15th largest economy – 50 million people •GDP −2013: $1.2T −Long-term projected growth rate: 3.9% •2013 insurance penetration: 11.9% of GDP −Non-life: 4.4% / Life: 7.5% Korea: Innovative Multi-Distribution Drives A&H Growth ACE is Positioned for Growth •ACE presence established 1968 (INA) •GWP 2009-2014: $126M $455M (3.6x) •17 offices and 417 employees $57.4 $72.2 $79.2 $100.7 $91.2 $34.5 $42.9 $51.2 $52.3 $54.2 2009 2010 2011 2012 2013 US$ in billions  Non Life  Life $91.9B $145.4B Growth in Country GWP Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 2014 data is for the year ended 9/30/2014 6 Personal accident and supplemental health products sold through home shopping, outbound telemarketing (1,800 telemarketers) and bancassurance Personal lines (residential) and small commercial products using multi-distribution channels – agency and direct Commercial P&C sold through traditional brokerage and agency Multi-distribution life sold through 1,000 captive agents, telemarketing and bancassurance
  • 9. •World’s 29th largest economy – 69 million people •2nd largest ASEAN economy (16.5%) •GDP −2013: $387B −Long-term projected growth rate: 4.3% •2013 insurance penetration: 5.5% of GDP −Non-life: 1.7% / Life: 3.8% Thailand: Presence, Product and SCB Partnership ACE is Positioned for Growth •ACE presence established 1947 (INA) •GWP 2009-2014: $142M $372M* (2.6x) •34 offices and 447 employees •Largest foreign-owned P&C insurer with rapidly growing life business $6.2 $8.0 $9.2 $12.7 $14.8 $4.2 $5.3 $6.0 $5.7 $6.7 2009 2010 2011 2012 2013 US$ in billions  Non Life  Life $10.4B $21.5B Growth in Country GWP Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 2014 data is for the year ended 9/30/2014 * Pro forma for Samaggi Insurance 7 Balanced mix of commercial, personal and life products •Large commercial, middle market and small commercial •Personal accident and supplemental health, auto and residential, and life Extensive distribution •34 standalone branch offices •1,000+ Siam Commercial Bank branches •600 outbound telemarketers marketing to SCB customers and retailer, credit card and financial institution customers •400 P&C brokers and 1,500 independent non-life agents •2,800 captive life agents
  • 10. Region Spotlight: Latin America – Presence in Nine Countries GWP by Product Line Selected ACE Markets in Latin America 2014 data is for the year ended 9/30/2014 *Pro forma to include October 2014 acquisition of the large commercial P&C business of Itaú Unibanco 2004 2009 2014 16% $0.5B 60% 40% $1.0B 47% 11% 42% 53% 7% 40% $2.9B* $ in millions GWP CAGR 2004 2009 2014 5-Year 10-Year Region Total $514 $950 $2,909* 25% 19% Brazil $132 $319 $1,174* 30% 24% Mexico $170 $177 $864 37% 18% Chile $26 $129 $255 14% 26% Colombia $25 $87 $173 15% 21% Ecuador $28 $43 $142 27% 17% Consumer Life Consumer Non-Life Commercial Lines 8
  • 11. •World’s 7th largest economy – 201 million people •GDP −2013: $2.2T −Long-term growth rate: 3% •2013 insurance penetration: 4.0% of GDP −Non-life: 1.8% / Life: 2.2% Brazil: 1+1>2 with Addition of Itaú Corporate P&C Business ACE is Positioned for Growth •ACE presence established 1958 (INA) •GWP 2009-2014: $319M $1.2B* (3.7x) •20 offices and 750 employees •#1 commercial P&C insurer in Brazil Growth in Country GWP $24.8 $33.2 $41.0 $44.8 $49.4 $24.0 $31.0 $37.2 $37.4 $39.5 2009 2010 2011 2012 2013 US$ in billions  Non Life  Life $48.8B $88.9B Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 2014 data is for the year ended 9/30/2014 *Pro forma to include October 2014 acquisition of the large commercial P&C business of Itaú Unibanco 9 Substantial commercial and personal product capabilities •Leading P&C insurer for large and mid-sized companies •Large, established personal accident/supplemental health business Growing presence in all major cities – 20 branch offices – and relationship with Itaú Unibanco Distribution Commercial: 3,000 brokers and independent non-life agents for large and mid-sized commercial business Consumer: 1,200 outbound telemarketers marketing to retailer, utility and financial institution customers
  • 12. •World’s 14th largest economy – 123 million people •GDP −2013: $1.3T −Long-term projected growth rate: 3.8% •2013 insurance penetration: 2.2% of GDP −Non-life: 1.2% / Life: 1.0% Mexico: Product Breadth, Distribution Strength Drive Growth ACE is Positioned for Growth •ACE presence established 1944 (INA) •GWP 2009-2014: $177M $864M (4.9x) •64 offices and 2,125 employees •Top five P&C insurer; #2 surety writer; #4 auto insurer Growth in Country GWP $7.7 $8.9 $10.1 $10.9 $12.5 $9.7 $10.3 $12.1 $13.2 $14.9 2009 2010 2011 2012 2013 US$ in billions  Non Life  Life $17.4B $27.4B Source: Swiss Re Sigma, except long-term (2019) GDP growth rate from International Monetary Fund’s World Economic Outlook, October 2014 2014 data is for the year ended 9/30/2014 10 Balanced mix of personal and commercial products •Auto and residential, personal accident/supplemental health, and life •Large commercial, middle market and small commercial Distribution strength: 4,900 agents and brokers, affinity sponsors and bancassurance ACE portfolio management/data analytics and distribution management being applied to ABA Seguros Actively exporting FM surety expertise across region and beyond (regional center of excellence) Unique customer service model supported by state-of-the-art technology and strong service culture
  • 13. North America: More Than Large Corporates and Growing •2014 GWP: $11.2 billion •U.S., Bermuda, Canada / 73 Offices •6,900 employees 2014 data is for the year ended 9/30/2014 *Excludes crop insurance 11 50% 50% 2014 Customer Split (Total P&C GWP)* 50% Middle Market, Small Commercial and Consumer (A&H, HNW and other) 50% Large Corporate Private Risk HNW personal lines Westchester & Commercial Risk Wholesale and retail specialty middle market Bermuda Large corporate USA Industrial commercial and specialty large corporate and upper middle market US$ in billions Retail & Wholesale Commercial & Personal P&C NWP 2004 2009 2014 $4.8 $5.1 $6.2 67% 3% 18% 71% 62% 26% 9% 6% 5% 6% 18% 9% Agriculture $0.4 $0.5 $1.6 USA on a GWP basis is 70% and includes large account fronted premium
  • 14. North America: A Major E&S and Specialty Insurer E&S and Specialty Products Comprise 59% of P&C GWP E&S and Specialty P&C Products Traditional P&C Products 41% 59% 12 Specialty Products for Middle-Market and Small Commercial Companies •A&H •Agriculture P&C •Aerospace – Satellites •Aerospace – Airports and Aircraft •Construction Wrap-Up •Contract/Commercial Surety •Cyber •Defense Base Act •E&S D&O and E&O •E&S Product Recall •E&S Property •E&S Railroad •E&S Specialty/High Excess Casualty •Energy •Environmental •Foreign Casualty/ACE Advantage •Inland/Commercial Marine •Kidnap & Ransom •Medical/Life Sciences •Private Company D&O •Professional Liability Specialty Products for Large Corporate and National Account Customers •A&H •Commercial Surety •Construction Wrap-Up •Cyber •Energy •Environmental •E&S High Excess Casualty •Financial Institutions D&O and E&O •Foreign Casualty/Cash Flow •Foreign Casualty/CMP •Inland/Commercial Marine •Management Liability •Medical/Life Sciences •Political Risk •Professional Liability 2014 data is for the year ended 9/30/2014 2014 P&C GWP (excluding crop and personal lines): $8.5 Billion
  • 15. Region Spotlight: Europe GWP by Product Line Selected ACE Markets in Europe 2004 2009 2014 $4.2B 86% 14% $4.3B 70% 30% 68% 7% 32% $4.4B $ in millions GWP CAGR 2004 2009 2014 5-Year 10-Year Region Total $4,177 $4,346 $4,433 0.4% 0.6% U.K. Retail $1,395 $1,121 $1,154 1% (2%) Whsle $1,516 $1,154 $1,012 (3%) (4%) Germany $230 $309 $388 5% 5% France $389 $504 $556 2% 4% Italy $185 $232 $241 1% 3% Spain $134 $247 $210 (3%) 5% Consumer Lines Commercial Lines 13 2014 data is for the year ended 9/30/2014
  • 16. Track Record of Underwriting Excellence 85% 90% 95% 100% 105% 110% 115% 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 1 AIG, Chubb, CNA, Hartford, Travelers, XL 2 Allianz, AXA, Munich Re, QBE, RSA, Zurich ACE North American Peers1 Global Peers2 Combined Ratio vs. Peers 14 2004-13 Avg 91.7% 97.6% 96.6%
  • 17. ACE Travelers Chubb Hartford XL Allianz AXA Zurich QBE Munich Re RSA (5%) 0% 5% 10% 15% (100%) (50%) 0% 50% 100% 150% 200% 250% AIG Achieving Profitability and Growth Size of bubble denotes market capitalization in USD at 06/30/2014 * AIG’s book value per share unadjusted for stock splits; adjusted BVPS declined 18% (Source: SNL) 06/30/04 - 6/30/2014 15 Average (excluding ACE) * 5% 30% Profitability (Book Value Per Share CAGR) 06/30/2004-06/30/2014 Growth (Change in Market Capitalization) 06/30/2004-06/30/2014
  • 18. 2008 – 9/30/14 IRR M&A vs. Buyback Returns 9/30/14 BVPS Including Estimated Future Earnings1 IRR and BVPS analyses based on ACE closing share price on 11/25/14 1.Estimated BVPS including present value of estimated future cash flows. For Buybacks: 2015 forecasted incremental earnings from dividends saved capitalized at ACE’s forward P/E multiple, plus present value of future dividend savings assuming dividend discount model. For Actual: 2015E income from deals capitalized at ACE’s forward P/E multiple. Includes transactions from first full year of ownership. 14% 19% Shareholder cash spent on buybacks (illustrative) Shareholder cash spent on M&A (actual) $92 $90 $6 $16 $98 $106 Shareholder cash spent on buybacks (illustrative) Actual plus estimated future earnings (illustrative) 16