Leadership Management 01

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Communication: The most important key to
leadership success
Training Leader: Mr. Md. Akbar Hassan
Date: 3rd , 4th & 5th December, 2015
• Generally, leader’s success is directly related to
their ability to focus on business outcome– the
daily blocking & tackling to be a winner.
• Strong, effective leaders stress like discipline,
accountability, strategies, managing to their
values & empowering employees.

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Leaders have mastered the six basic functions of
management: leading, planning, organizing,
staffing, controlling and communicating.
But the most important key to great leadership?
Clear communication.
Think about it … how a best leaders motivate &
inspire?
Through clear communication.
How do the best organizations promote
discipline, accountability and strategic
alignment?
With clear communication.

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The best leaders are first-rate communicators.
Their values are clear and solid, & promotes
those values. Their teams admire & follow their
lead. To achieve, we must master the art of
clear communication.
So, how do you do it?
Good Leaders, Good Communicators
First, you must realize & accept that clear
communication is always a two-way process.
It’s not enough to speak clearly; you have to
make sure you’re being heard and understood.
To facilitate this, use the following two-way
communication primer:

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1. To ensure that the receiver understands
exactly what a sender intends.
2. To generate a response - some action or
change in knowledge & behavior of
receiver.
Communication has 3 basic goals:
3. To help build relationships between
people.
Of the 3, in practice, the third one is the
most frequently forgotten objectives.

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Why Communication is Important
Satisfying Business Relationships
• Effective business communication is a result
of 5 basic aspects to be ensure:
1. Audience should feel they are valued, they
should understand and wish to understand
them in return.

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2. Never assume that others think like you, act like you
and motivated like you.
3. Be prepared. Perform as well as you can.
4. Observe yourself if there is anything you could
improve.
5. Communication both inside and outside is a two way
traffic, that is, mutual benefits from the exchange.
Vocal
Expressiveness

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Properly voice can be a… powerful
persuasive tool.
In speaking or presentations, the greatest
danger is not being heard. Or voice
might sound monotonous.
There are 4 variables with which we
must work:
1. Pitch.
2. Loudness.
3. Rhythm or tempo.
4. Quality.

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• We may have great deal of control
over first three.
• The fourth is harder to change. Even
though voice may be quite ordinary, have
enough control over pitch, loudness and
rhythm to make it effective.