Abhilash_Nair_Curriculum_Vitae_V99

Curriculum Vitae
Abhilash Nair #Flat No104,
1st
Floor, Gitanjali Pride II
5th
Main, 6th
Cross, Malleshpalya.
BANGALORE –560076,
KARNATAKA, INDIA
Mobile: +91-9880012379
Email: haiabhilashnair@gmail.com
Objective: To work in challenging environment that will enable me to integrate my knowledge and skills
and assist in the organizational success in tandem with personal growth.
Summary
Total 13 years’ experience. Currently working with Accenture Services Pvt Ltd as Manager(Procurement: Tower
Lead) in Bangalore. Employed with Accenture from Feb 2004 till date.
- Thirteen years progressively responsible experience in Financial Service & accounting.
- 6 Successful transition completed in year 2004 (UK), 2010(Canada) and in 2012 & 2013,2014,2015 (US).
- Proficient in accounting programs like ERP – SAP & Oracle
- Strong organizational skills and excellent interpersonal communication.
Experience
Accenture Services Pvt Ltd
Operation Manager (Procurement) (Start Date 01st
March 2015 till date.) :Business Advisor for Accenture
procurement processes and ensuring quality and satisfactory customer experience
Procurement Planning & Operations: Actively involved in mapping of client requirements and planning
purchases according to needs to cause growth in revenues. Gained substantial experience as in-charge of all
purchase activities including overseas and local purchases with respect to projects and standard stock.
Responsible for procurement of local as well as imported items through effective negotiations with vendors and
suppliers. Devising and effectuating policies, plans, coordination, and strategy for procurement of materials
and services across all operating divisions of the organization ensuring timely and sufficient responsiveness and
availability of needs.
• Designed/Modified business model for the new features based on the users requirements and customer
feedbacks
• Perform deep dive analysis of PO processes.
• Project management of Direct Procurement in liaison with Senior Management Team, Sourcing
Directors, Preferred Suppliers, Business Controls Lead and stake holders
• Perform User Acceptance Test ( UAT) to capture end user issues before deployment in production
• Identify opportunities and provide automation solutions
• Achieving business goals against quality and customer satisfaction targets
• Conduct continuous audits on reporting to ensure compliance and sound functioning of the process.
• Awareness & Timely distribution of all the Internal/ External Operations Reports that are maintained
and sent via reporting desk.
• Create Weekly and monthly Business reviews for the top management
• Staffing and scheduling agents to handle tickets /e- mails to maintain service level
Projects Handled:
• Supplier to Supplier price comparison on same item based on historic data from the system
• Process improvement areas were identified and implemented. Unwanted practice of procurement
operation process were removed/modified to make the process simple and effective
Accenture Services Pvt Ltd
Manager In OTC :
Order to Cash – Collection, Cash App, Credit Review & Billing Process.
Profile:
• Conducts required investigations and completes analysis of financial statements from prospective and
existing customers.
• Assembles financial data from different sources and, using financial/ratio analysis plus trade
information, determine risk factors related to each customer. Works with credit analyst to be certain
we go to the customer with one voice.
• Analyze customers payment trends to identify obstacles and potential problems which may affect DSO.
Analyse payment patterns and proactively directs collectors to ensure prompt payments.
• Develops creative solutions to difficult problems applying extensive knowledge of credit and collection
procedures.
• Must be sensitive to confidential information such as credit terms to adhere to Anti-Trust laws.
• Proactively initiates EDI and EFT partnerships to drive efficiency and cash flow improvements and
resolves related issues.
• Manage all billing errors and sales adjustments as they occur for resolution; ensure issues are identified
and resolved as timely. Maintain records as required.
• Responsible to assure accurate posting and coding of customer remittance as evidenced in report
review and interpretation.
• Accurately track the disposition of all cash receipts on a daily basis. Works with Credit and Customer
Service teams to resolve any discrepancies or aged cash balances.
• Evaluate unmatched line items to identify and subsequently correct master file discrepancies.
Accenture Services Pvt Ltd
Assistant Manager in R2R :
Record to Report - Reconciliation & Billing Process.
Profile:
• Liaise with client and managers to ensure they are aware of Licensee payment and validate the new
contract which are signed with the clients.
• Complete the month end reconciliations and meet all SLA’s requirements.
• REVIEW of all the all the month end entries.
• Operate in a sensitive manner, maintaining good relations with business area and internal key
relationships.
• Ensure the timely call are held with clients for the monthly reviews.
• Supervise, Lead/manage/motivate a team, to ensure that all TAT and SLA are meet.
• Responsible for payments to various licensee’s and the Single point of contact for the few Business
Area.
• Represent the company during the clients visits.
• Produce/monitor productivity figures and Provide statistical information on the Process.
• Carry out system testing and the associated training required.
• Ensure that all Operations are run efficiently to achieve SLA and KPI’s are met and maintain the
appropriate control environment.
• Sets goals and objectives for each Team Leads.
• Arrange regular 1:1’s to discuss work and staff issues/concerns and liaise with internal department’s to
ensure best practice.
• Perform Second Level Problem Identification and attempt resolution when appropriate.
• Manage escalations and ensures Customer is kept informed at all the times. Also ensures that correct
resolutions are found and involve appropriate team areas in resolving problems when needed.
• Ensuring new team members integrate and are working with an assigned buddy.
• Review the Team progress towards the daily target on daily basis and provide feedback on quality and
training needs.
Accenture Services Pvt Ltd
Team Lead in Accounts Receivable (O2C - AFS) :
Accounts Receivables - Reconciliation, Collection, Cash application, & Invoice generation.
Profile:
• Review and regularly correspond with all overdue aged debtors and resolve issues to ensure timely
settlement of due debts. Ensure all contract debts are collected within contract terms timescales or
where disputed are dealt with in accordance with contract terms.
• Liaise with client and managers to ensure they are aware of credit control procedures and pro-actively
influence optimum cash collection procedures being adhered to.
• All Data Integrity interface reconciliation is performed.
• Ensure Bank accounts entries have been set off with relevant ledger entries.
• All open items in the bank should have been investigated and escalated if necessary.
• Complete the month end reconciliations and meet all SLA’s.
• Provide feedback and escalate to internal management when necessary where sales ledger and credit
control procedures are not followed properly. Ensure that when issues are identified that procedures
are put in place to prevent recurrence. (Also prepared the OPEX documentation for the Credit control
Process in Accenture).
• Liaise with the business area team to ensure that you have the most up to date information.
• To work with the Inter Company team, and help them clear all open items and escalate unresolved
cases to the client Business.
• Ensure the timely call are held with clients for the monthly review on aged debts.
Accenture Services Pvt Ltd
Accounts Payables Supervisor:
Profile: APS (Procure to Pay) Deal is the result of product differentiation strategy of Accenture towards
developing Procurement Solutions brand.
Exposure Segment: Accounts Payable (Customer Service Desk, Vendor Master Data and Invoice Processing)
Customer Service Desk :
Part of Transition Team to UK. Involved in the Process Transformation of Customer Service Desk and
successfully Stabilized the process in the Onshore Team. (Feb 2004 to Dec 2004) 1.1 Years
Vendor Master Data:
Setting the details of the vendors who are doing the business with the Client. Details like address, remittance
email address and the most important, the Bank details were the payment has to be made for the Vendor. (Jan
2005 to July 2005) 6 Months
Invoice Processing:
Handled a team of 12 member of invoice processing for UK & US region. (Aug 2005 to April 2006)
Roles & Responsibilities
• Responsible for payments to various suppliers and the Single point of contact for the few Business Area.
• Liaise with customers/suppliers/Client regarding queries of unpaid invoices.
• Produce/monitor productivity figures and Provide statistical information on the Non-compliant
invoices.
• Carry out system testing and the associated training required.
• Review the invoices which are in Non compliant, final demands notices and aged debts. And also
Review of statements, Audit cert.
• Ensure that all offshore Accounts Payable Operations are run efficiently to achieve SLA targets and
KPI’s are met and maintain the appropriate control environment.
• Manage day to day activity of processing staff in group.
• Provide on site training to invoice processors.
• Ensuring new team members integrate and are working with an assigned buddy.
• Review the Team progress towards the daily target on daily basis and provide feedback on quality and
training needs.
• Involved in the recruitment process.
Achievements:
• Received TEAM SPIRIT – MERIDIAN Award twice for the period of 29th June 2004 and 30th June 2005. In
recognition of outstanding contribution to the Team performance.
• ALLIANCE AWARD for period of 26th Oct 2005 for the Excellence of Team work.
• DOMINION AWARD for period of 26th Oct 2005 for Best Performance Team in the Deal.
• WHIZ KID AWARD for the period Feb 2009 for the ideas submitted which helped to reduce the time
taken in the Process.
• Been a part of the team that successfully handled the merger
• Consistently ensured VOC is green and within agreed limits
• Team attrition levels maintained well within internal targets
• Implemented OpEx practices in the process.
• Nominated for the Peoples Champ program in Accenture.
System Experience:
Operating System(s) : Windows NT, Windows 2000, Windows 95 and DOS.
Programming Language(s) : MS Access, MS-Excel, MS-Power Point,
Mailing System : Lotus Notes, Microsoft Outlook Express 2003.
ERP’s : Sap & Oracle
EDUCATION DETAILS:
: Master Of Marketing Administration (M.M.A) from Centre for
Management Studies, G. S. College of Commerce & Economics,
Jabalpur. In 2002. (Equivalent to M.B.A).
: B.com from G. S. College of Commerce & Economics,
Jabalpur. In 2000.
PERSONAL DETAILS:
Father Name : S.S. Nair.
Address : H.No. 2254, Newkanchanpur, Adhartal (P.O)
Jabalpur (M.P).
Date of Birth : 12th March 1979.
Languages : English, Hindi, Malayalam & Kannada.
Marital Status : Married
VISA : B1 visa for US
Abhilash_Nair_Curriculum_Vitae_V99
Abhilash_Nair_Curriculum_Vitae_V99

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Abhilash_Nair_Curriculum_Vitae_V99

  • 1. Curriculum Vitae Abhilash Nair #Flat No104, 1st Floor, Gitanjali Pride II 5th Main, 6th Cross, Malleshpalya. BANGALORE –560076, KARNATAKA, INDIA Mobile: +91-9880012379 Email: haiabhilashnair@gmail.com Objective: To work in challenging environment that will enable me to integrate my knowledge and skills and assist in the organizational success in tandem with personal growth. Summary Total 13 years’ experience. Currently working with Accenture Services Pvt Ltd as Manager(Procurement: Tower Lead) in Bangalore. Employed with Accenture from Feb 2004 till date. - Thirteen years progressively responsible experience in Financial Service & accounting. - 6 Successful transition completed in year 2004 (UK), 2010(Canada) and in 2012 & 2013,2014,2015 (US). - Proficient in accounting programs like ERP – SAP & Oracle - Strong organizational skills and excellent interpersonal communication. Experience Accenture Services Pvt Ltd Operation Manager (Procurement) (Start Date 01st March 2015 till date.) :Business Advisor for Accenture procurement processes and ensuring quality and satisfactory customer experience Procurement Planning & Operations: Actively involved in mapping of client requirements and planning purchases according to needs to cause growth in revenues. Gained substantial experience as in-charge of all purchase activities including overseas and local purchases with respect to projects and standard stock. Responsible for procurement of local as well as imported items through effective negotiations with vendors and suppliers. Devising and effectuating policies, plans, coordination, and strategy for procurement of materials and services across all operating divisions of the organization ensuring timely and sufficient responsiveness and availability of needs. • Designed/Modified business model for the new features based on the users requirements and customer feedbacks • Perform deep dive analysis of PO processes. • Project management of Direct Procurement in liaison with Senior Management Team, Sourcing Directors, Preferred Suppliers, Business Controls Lead and stake holders • Perform User Acceptance Test ( UAT) to capture end user issues before deployment in production • Identify opportunities and provide automation solutions • Achieving business goals against quality and customer satisfaction targets • Conduct continuous audits on reporting to ensure compliance and sound functioning of the process. • Awareness & Timely distribution of all the Internal/ External Operations Reports that are maintained and sent via reporting desk. • Create Weekly and monthly Business reviews for the top management • Staffing and scheduling agents to handle tickets /e- mails to maintain service level Projects Handled: • Supplier to Supplier price comparison on same item based on historic data from the system • Process improvement areas were identified and implemented. Unwanted practice of procurement operation process were removed/modified to make the process simple and effective
  • 2. Accenture Services Pvt Ltd Manager In OTC : Order to Cash – Collection, Cash App, Credit Review & Billing Process. Profile: • Conducts required investigations and completes analysis of financial statements from prospective and existing customers. • Assembles financial data from different sources and, using financial/ratio analysis plus trade information, determine risk factors related to each customer. Works with credit analyst to be certain we go to the customer with one voice. • Analyze customers payment trends to identify obstacles and potential problems which may affect DSO. Analyse payment patterns and proactively directs collectors to ensure prompt payments. • Develops creative solutions to difficult problems applying extensive knowledge of credit and collection procedures. • Must be sensitive to confidential information such as credit terms to adhere to Anti-Trust laws. • Proactively initiates EDI and EFT partnerships to drive efficiency and cash flow improvements and resolves related issues. • Manage all billing errors and sales adjustments as they occur for resolution; ensure issues are identified and resolved as timely. Maintain records as required. • Responsible to assure accurate posting and coding of customer remittance as evidenced in report review and interpretation. • Accurately track the disposition of all cash receipts on a daily basis. Works with Credit and Customer Service teams to resolve any discrepancies or aged cash balances. • Evaluate unmatched line items to identify and subsequently correct master file discrepancies. Accenture Services Pvt Ltd Assistant Manager in R2R : Record to Report - Reconciliation & Billing Process. Profile: • Liaise with client and managers to ensure they are aware of Licensee payment and validate the new contract which are signed with the clients. • Complete the month end reconciliations and meet all SLA’s requirements. • REVIEW of all the all the month end entries. • Operate in a sensitive manner, maintaining good relations with business area and internal key relationships. • Ensure the timely call are held with clients for the monthly reviews. • Supervise, Lead/manage/motivate a team, to ensure that all TAT and SLA are meet. • Responsible for payments to various licensee’s and the Single point of contact for the few Business Area. • Represent the company during the clients visits. • Produce/monitor productivity figures and Provide statistical information on the Process. • Carry out system testing and the associated training required. • Ensure that all Operations are run efficiently to achieve SLA and KPI’s are met and maintain the appropriate control environment. • Sets goals and objectives for each Team Leads. • Arrange regular 1:1’s to discuss work and staff issues/concerns and liaise with internal department’s to ensure best practice. • Perform Second Level Problem Identification and attempt resolution when appropriate. • Manage escalations and ensures Customer is kept informed at all the times. Also ensures that correct resolutions are found and involve appropriate team areas in resolving problems when needed. • Ensuring new team members integrate and are working with an assigned buddy.
  • 3. • Review the Team progress towards the daily target on daily basis and provide feedback on quality and training needs. Accenture Services Pvt Ltd Team Lead in Accounts Receivable (O2C - AFS) : Accounts Receivables - Reconciliation, Collection, Cash application, & Invoice generation. Profile: • Review and regularly correspond with all overdue aged debtors and resolve issues to ensure timely settlement of due debts. Ensure all contract debts are collected within contract terms timescales or where disputed are dealt with in accordance with contract terms. • Liaise with client and managers to ensure they are aware of credit control procedures and pro-actively influence optimum cash collection procedures being adhered to. • All Data Integrity interface reconciliation is performed. • Ensure Bank accounts entries have been set off with relevant ledger entries. • All open items in the bank should have been investigated and escalated if necessary. • Complete the month end reconciliations and meet all SLA’s. • Provide feedback and escalate to internal management when necessary where sales ledger and credit control procedures are not followed properly. Ensure that when issues are identified that procedures are put in place to prevent recurrence. (Also prepared the OPEX documentation for the Credit control Process in Accenture). • Liaise with the business area team to ensure that you have the most up to date information. • To work with the Inter Company team, and help them clear all open items and escalate unresolved cases to the client Business. • Ensure the timely call are held with clients for the monthly review on aged debts. Accenture Services Pvt Ltd Accounts Payables Supervisor: Profile: APS (Procure to Pay) Deal is the result of product differentiation strategy of Accenture towards developing Procurement Solutions brand. Exposure Segment: Accounts Payable (Customer Service Desk, Vendor Master Data and Invoice Processing) Customer Service Desk : Part of Transition Team to UK. Involved in the Process Transformation of Customer Service Desk and successfully Stabilized the process in the Onshore Team. (Feb 2004 to Dec 2004) 1.1 Years Vendor Master Data: Setting the details of the vendors who are doing the business with the Client. Details like address, remittance email address and the most important, the Bank details were the payment has to be made for the Vendor. (Jan 2005 to July 2005) 6 Months Invoice Processing: Handled a team of 12 member of invoice processing for UK & US region. (Aug 2005 to April 2006) Roles & Responsibilities • Responsible for payments to various suppliers and the Single point of contact for the few Business Area. • Liaise with customers/suppliers/Client regarding queries of unpaid invoices. • Produce/monitor productivity figures and Provide statistical information on the Non-compliant invoices. • Carry out system testing and the associated training required. • Review the invoices which are in Non compliant, final demands notices and aged debts. And also Review of statements, Audit cert.
  • 4. • Ensure that all offshore Accounts Payable Operations are run efficiently to achieve SLA targets and KPI’s are met and maintain the appropriate control environment. • Manage day to day activity of processing staff in group. • Provide on site training to invoice processors. • Ensuring new team members integrate and are working with an assigned buddy. • Review the Team progress towards the daily target on daily basis and provide feedback on quality and training needs. • Involved in the recruitment process. Achievements: • Received TEAM SPIRIT – MERIDIAN Award twice for the period of 29th June 2004 and 30th June 2005. In recognition of outstanding contribution to the Team performance. • ALLIANCE AWARD for period of 26th Oct 2005 for the Excellence of Team work. • DOMINION AWARD for period of 26th Oct 2005 for Best Performance Team in the Deal. • WHIZ KID AWARD for the period Feb 2009 for the ideas submitted which helped to reduce the time taken in the Process. • Been a part of the team that successfully handled the merger • Consistently ensured VOC is green and within agreed limits • Team attrition levels maintained well within internal targets • Implemented OpEx practices in the process. • Nominated for the Peoples Champ program in Accenture. System Experience: Operating System(s) : Windows NT, Windows 2000, Windows 95 and DOS. Programming Language(s) : MS Access, MS-Excel, MS-Power Point, Mailing System : Lotus Notes, Microsoft Outlook Express 2003. ERP’s : Sap & Oracle EDUCATION DETAILS: : Master Of Marketing Administration (M.M.A) from Centre for Management Studies, G. S. College of Commerce & Economics, Jabalpur. In 2002. (Equivalent to M.B.A). : B.com from G. S. College of Commerce & Economics, Jabalpur. In 2000. PERSONAL DETAILS: Father Name : S.S. Nair. Address : H.No. 2254, Newkanchanpur, Adhartal (P.O) Jabalpur (M.P). Date of Birth : 12th March 1979. Languages : English, Hindi, Malayalam & Kannada. Marital Status : Married VISA : B1 visa for US