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PROFESSIONAL PROFILE
Resume
ABHIJIT CHATTERJEE
(First Name) (Middle Name) (Surname)
Education Bachelor of Technology in Computer Science and Engineering from
Calcutta University, West Bengal. (Year 1997)
Work Experience 17 years 6 months of Software Consultancy with TCS
SKILLS PROFILE
Operating Systems Windows 9x/NT/XP/2000, HP Unix, DOS
Data Bases Oracle 9i/10g, SQL Server ,SQL Base, MS Access
Languages / Tools VB , VB Script , Crystal Reports 7.0, Commerce Server 2000, ASP,
Java, J Scripts, Visio 2000 , SQL, HTML
Business Areas Finance , Stock , Insurance , E-Governance, Media, Metals
Total Experience
(No. Of Years)
17 years & 6 Months
TCS Experience
(No. Of Years)
17 years & 6 Months
Education B. Tech in Computer Science & Engineering, July 1997 from
Calcutta University
Project / Thesis Hotel Management System (Using Oracle 6.0)
Hospital Management System (Using Oracle 6.0)
Academic Performance
Degree/ Exam Board/University Year Subjects
% of
Marks
Class
obtained
B.Tech (Comp. Sc.) Calcutta University 1997
Comp Sc & other
Engineering Subjects
72.5 1st
B.Sc. (PHYS Hons.) Calcutta University 1994
PHYS. CHEM. MATH,
ENGL
60.7 1st
ISC ISC, Delhi Board 1991
Eng, Hindi, Phys,
Chem., Math., Bio
70.1 1st
ICSE ICSE, Delhi Board 1989 General Combination 78.6 1st
COMPUTERS WORKED ON
Computer System Programming Languages Special Software
COMPAQ PRESSARIO Pro * C, VB , SQL Server,
PL/SQL
Visual
SourceSafe
Pentium III / IV / Core 2 duo processor VB, ASP, IIS, Java Front Page
CV of Abhijit Chatterjee TCS Confidential Page 1 of
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PROFESSIONAL PROFILE
Project’s Summary
Project Title Software / Platform Role Duration
Tata Steel Supply Chain
Transformation Project
MS Word, Excel & PowerPoint,
CORDYS BPM Tool, Soap UI, Xml,
Xslt
Delivery Manager 1 Yr & 6 Months
McGraw-Hill Education MS Word, Excel & PowerPoint Account Manager 1 Year
Passport Seva Project MS Word, Excel & PowerPoint
Project Manager,
Non–IT Rollout
Eastern India
2 yrs & 1 Month
Business Development -
Bangladesh
MS Word, Excel & PowerPoint
Business
Development
Manager
1 yr & 9 months
Business Development - Coal
India Project
MS Word, Excel & PowerPoint
Business
Development
Manager
North East Value Added Tax
Management System (NEVAT)
HP UX 11i, J Developer, VSS,
Oracle 10g
Project Manager 3 yrs 6 Months
BPR Study for Public Works
Department, Chhattisgarh
MS Word, Excel & PowerPoint
Technical
Consultant
7 Months
(s-Governance Project)
WEBEL ASP
ASP, HTML, VBScript ,
SQL Server 2000
Technical Lead 1 yr 2 Month
Eveready Group
(WSD system)
ASP, HTML, Oracle 8i
Lead System
Tester
2 Months
Eveready Group
(PSQDB system)
ASP, HTML, Oracle 8i
Lead System
Tester
2 Months
(Insurance Group)
AIU – Manila Maintenance
Visual Basic 5.0 , Crystal Report
7.0, Sybase , Microsoft Word 7,
Microsoft Excel 7
Module Leader /
Backup Project
Leader
1 yr 1 Month
Feasibility Study of Integrated
Information & Communication
System (IICS) for Food Sector
of India
Microsoft Word 7, Microsoft Excel
7, Microsoft Power point
Module Leader 5 Months
Engelhard – AES project
(Automotive Emission System)
ASP, HTML, Commerce Server
2000, VB 6.0, Microsoft Access,
SQL Server 2000, Microsoft Visio
2000
Programmer 5 Months
Stock Exchange (NASD)
Tech Refresh
VB 6.0 , ASP, Oracle 8i Module Leader 2 months
Stock Exchange (NASD)
C-FOCUS
(Centralised Focus)
Pro * C , Oracle 8i, SQL Server
7.0, VB 6.0 , IE 4, Unix
Project Leader /
Module Leader
8 Months
Stock Exchange (NASD)
MMPMR
(Market Maker Price
Movement Report Card)
VB 4.0 , Pro * C, Oracle 7.2.2,
SQL * NET (2.2), Maestro, Unix
Module Leader 8 Months
Stock Exchange (NASD)
ISS to NCS Conversation
System (INC)
Pro * C, Oracle 7.2.2, SQL * NET
(2.2), Maestro, Unix
Module Leader 6 Months
GECARS
(General Electric Capital
Accounts Receivable System)
Visual Basic 5.0
Pro * COBOL ,
Oracle 7.3, SQL Server 7.0, Unix
Team Member 1 yr 5 Months
CV of Abhijit Chatterjee TCS Confidential Page 2 of
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PROFESSIONAL PROFILE
PROJECT EXPERIENCE
Project Title Tata Steel Europe - Supply Chain Transformation Project
Client Tata Steel (Europe)
Period June 2013 to till date
Project Details The TSE (Tata Steel Europe) Supply Chain Transformation (SCT)
project was conceptualised to replace commercial functions, currently
residing on the Tata Steel IBM mainframe, such as Order Entry and
EMH, with the SAP Sales Order Distribution and Handling modules.
The core aim of this is to support different order fulfilment strategies;
notably this will result in significantly higher volumes of make to stock
orders.
SCT Project involves design and installation of common and integrated
processes across TSE. It includes design, installation and integration of
SAP, MES, JDA planning system and Broner scheduling systems
across various locations in Europe.
ESB (Enterprise Service Bus) is required to support SCT by providing
standardized service oriented messages to and fro across all the
system (e.g. SAP, JDA, RF, Legacy system, external etc.). An
important key driver of this new functionality is to support faster roll out
of future deployments by avoiding unnecessary point-to-point
interfacing. The communications between applications is via a series of
integration services focused on business activities. The SOA
architecture was adopted for developing an agile and reusable
integration solution. These in turn reduced the effort, cost and time to
develop the integration assets required for future go -lives in SCT and
TSE IT as a whole.
The highlight of this project is a cross integration across multilevel
systems with the help of Cordys BPM tool, which is one of the largest
BPM implementation in history of TATA Steel Europe.
Role Offshore Delivery Manager of Integration Layer (ESB) project
Responsibilities • IT delivery of ESB Interfaces
• Building Cordys competency in offshore
• Coordinating with Onshore & SAP,JDA and MES team for testing
• Growth planning of the project
• Visa Planning of associates
• Problem analysis and process Improvement
• Planning and executing CORDS tool training
• Preparing training plans and closing competency gaps in team
• Communication with TCS Senior Management
Operating System Windows 7
Language/Tools Microsoft Office 2010, CORDYS BPM tool, SOAP UI, Xml, Xslt
Work Location TCS Victoria Park Office, Kolkata, India
CV of Abhijit Chatterjee TCS Confidential Page 3 of
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PROFESSIONAL PROFILE
Project Title McGraw Hill Education Account
Client McGraw Hill Education
Period May 2012 to April 2013
Project Details McGraw Hill currently has 4 major Segments
McGraw-Hill Education MHE): Educational book publishing,
Assessment & Reporting
Information & Media (I&M)
a. McGraw Hill Construction: Information services on
construction projects and products
b. Platts: Information Services on energy segments
c. JDPA: Information Services on consumable products
d. Aviation Week: Information Services on aviation business
Standard & Poors: Credit rating and credit risk analysis services
McGraw-Hill Financial (MHF): Financial information services
including research and analytical tools
 TCS has major presence in McGraw-Hill Education including
GTS, CTB and Higher Ed
 TCS has considerable presence in I&M particularly in Platts
and Construction
 Onsite : NJ, NY, OH, TN, CA in USA, Offshore: Kolkata,
Ahmedabad and Chennai in India
Role Account Management
Responsibilities
• Client Relationship Management
• Communication with TCS Senior Management
• IT delivery of large programs
• P/L management
• Growth planning of the account
• Outsourcing / Offshoring
• Preparing training plans and closing competency gaps in team
• Visa Planning of associates in account
• Problem analysis and process Improvement
• Several projects provided Development / Enhancement support
• Several projects provided 24 X 7 Production Support (Incident
Management, Problem Management and Service Management)
• Some teams took knowledge transition of the system from WIPRO
and then continued to provide development and production support
of the system
Operating System Windows 2008
Language/Tools Microsoft Word 2010, Microsoft Excel 2010, Microsoft Power point
Work Location TCS Delta Park Lords Office, Kolkata, India
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PROFESSIONAL PROFILE
Project Title Passport Seva project
Client Ministry of External Affairs, Government of India
Period April 2010 to April 2012
Project Details Non - IT rollout of Passport Seva Kendras in Kolkata, Behrampore,
Guwahati
Role Project Manager
Responsibilities • Identification of prospective Passport Seva Kendras (PSK) in
Kolkata, Behrampore & Guwahati
• Site visits in Kolkata, Behrampore and Gowahati for PSK site
• Office Rent Rate Negotiation with the building Owners & Brokers
• Engagement of build partners for the interior work of the PSK sites
• Preparation of PSK dossiers for MEA approval
• Project Management activities related to the project
• Coordinate all activities / meetings related to project with PSK
team in Delhi, CMC team, Architect etc
• Preparation of Cost Budget for PSK sites
• Prepare & Review Lease Contract documents
• Execute Lease Agreements as Registration of the same
• Responsible for approval of all invoices
• Asset Capitalisation of the PSKs
• Oversee the snag rectifications at the PSKs
• Actively interacted with WBSEB to get power at Behrampore PSK
• Assets Handover, documents related to Kolkata & Behrampore
• Complete IT (software & hardware) rollout, biometrics installation
and maintenance
Operating System Windows 2008
Language/Tools Microsoft Word 2008, Microsoft Excel 2008, Microsoft Power point
Work Location TCS SDF Office, Kolkata, India
Project Title IS Bangladesh & Coal India
Client Bangladesh Government & Coal India Ltd
Period July 2008 to March 2010
Project Details Pre sales activity related to Business Development and respond to
tenders, EOIs for Government of Bangladesh (GoB) and Coal India ltd.
Role Business Development Manager
Responsibilities Bangladesh
• Preparation of business roadmap
• Initiatives for finding IT companies as partners in Bangladesh
• Prepare & respond to EOIs for prospects in GoB
• Prepare Bid Response document for Bangladesh Railways
• Help the bid team to respond to various bids and EOI’s
• Liaising with IT company heads in Bangladesh
• Project Management activities related to the project
• Coordinate all activities related to Pre-sales in Bangladesh country
• Submission of Bangladesh Railway Tender
Coal India Ltd
• Liaising with Coal India officials
• Provide technical data to substantiate the tender document
• Attend meetings and provide presentation on the mine software
solution
• ‘Digigov’ software presentation to CIL officials
• Prepare RFP on behalf of CIL
• Attend the coal mine exhibition and meet at Kolkata
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PROFESSIONAL PROFILE
Operating System Windows 2003 & 2008
Language/Tools Microsoft Word 2008, Microsoft Excel 2008, Microsoft Power point
Work Location TCS SDF Office, Kolkata, India
Project Title North East Vat Project (NEVAT)
Client Directorate General of System (Customs & Excise)
Period Jan 2005 to June 2008
Project Details This is e-governance tool for maintaining Value Added Tax
information. It keeps track of the dealers of the north eastern states of
India. Project promoted to provide a flexible tax information network for
their state specific tax collection & computation in a very transparent
way with some extended functionalities like inter state goods
transaction tracking facility to reduce tax evasion.
Role Project Manager
Responsibilities • Interviewing and selecting persons to support the data centre
• Liaising with Tax Commissioners (CoT) and State Tax officials,
attending Empowered Committee meeting,
• Liaising with vendors for supply and installation of hardware and
network equipment at data centre and remote sites
• Project Management activities of the project
• Tender floatation & evaluation.
• Auctioning process
• Contract Management
• Setting up a state-of-the-art data centre at Guwahati
• Setting up a Disaster recovery site at Kolkata for VCMS system
• Providing Network connectivity and bandwidth through HCL
• Getting business from client by providing proposals for
 software enhancements,
 additional H/W & N/W delivery &
 Insurance of equipments at state and Data Centre
• Giving training to CoT personnel
• Provided 24 X 7 Production Support
 Incident detection and recording in a tool “VCMS Tracker”
 Categorized the incidents into software, hardware and network issues
 Prioritized the incidents based on urgency
 Did root cause analysis of the incident
 For software - Provided work around resolution within defined SLA, System
Testing and implementing the solution in production environment, For Hardware
and Network – Took the services of WIPRO and HCL in hardware and network to
provide remedial solution
 Incident closure
 Updated incidents and resolution in “Known Error Database”
 Provided fortnightly MIS report of Incident Management to client
• Provide Problem Management support
 Did proactive prevention of problems
 Identified the error trends
 Performed the root cause analysis
 Took Management buy-in for implementing the permanent solution and then
implemented the same in production environment
 Updated knowledge database of the errors and the solutions provided
• Provided Service Improvements Support
 Reviewed the system to ensure that services are meeting agreed service levels
 Research on problems / discrepancies and presenting recommendations to senior
management for changes to processes in order for improvement
 Continuously identify and implement improvements to systems that support
business processes
 Document and provide Service Improvement reports to Client and TCS senior
Management on a quarterly basis
• Development of new modules like Tax data exchange interface
between North East states of India
• Managing Change Requests within agreed SLA
• Provided system enhancement support
Operating System HP UX 11i
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PROFESSIONAL PROFILE
Language/Tools MS Word 7.0, MS Excel 7.0, MS Power point, J Developer, VSS
Hardware Hp RP 3410 server
Database Oracle 9i & Oracle 10g
Work Location TCS SDF Office, Kolkata, Guwahati, Assam, India,
5 North East States – Arunachal Pradesh, Manipur, Mizoram, Tripura, Nagaland
CV of Abhijit Chatterjee TCS Confidential Page 7 of
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PROFESSIONAL PROFILE
Project Title Business Process Re-engineering (BPR) Study for Public Works
Department, Chhattisgarh
Client Public Works Department, Chhattisgarh.
Period June 2004 to December 2004
Project Details The objective of the BPR study was to demonstrate the use of IT tools
for better delivery of the services to the people of Chhattisgarh and
enhance the effectiveness, transparency and accountability in the
processes of the PWD. In this pilot project, the BPR study was
undertaken with a view to improving the overall efficiency of the
Department ultimately leading to sustainable and equitable provision of
services in the state.. The major tasks carried out during the BPR
Study were
• Organisational Review
• Mapping Organisational Processes
• Identifying gaps and “issues and concerns”
• Conduct ‘As-Is’ Workshop and discuss the “issues and concerns”
with the senior officials of the department
• Analysis of the “issues and concerns” and gaps and arriving at
recommendations for the department
• Chalking out an implementation plan of the recommendations.
Role Technical Consultant
Responsibilities • Interviewed Senior PWD Officers, Middle level Officers and also
lowest grade employees
• Helped in preparation of the As-Is Report and Presentation
• Helped in preparation of the To-Be Report and Presentation
• Gave Technical presentation in To-Be Work-Shop
• Helped in preparation of the Draft Report and Final Report
• Prepared the Financial cost heads
• Helped in preparation of the Technical Report and Financial Report
for the PWD Modernisation Project
• Gave training to the PWD employees
Operating System Windows NT/2000
Language/Tools Microsoft Word 2003, Microsoft Excel 2003, Microsoft Power point
Work Location TCS SDF Office, Kolkata, India.
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PROFESSIONAL PROFILE
Project Title WEBEL ASP
Client West Bengal Government
Period Apr 2003 to May 2004
Project Details The Webel ASP project was set-up with a view to provide Application
Services to the common citizens of West Bengal for providing e-
enabled Government Services. The project is a landmark in the history
of the G2C initiatives. The WEBEL ASP is the first project wherein the
Government has decided to implement the G2C initiatives
comprehensively, through a Private – Public Partnership Model (on
70:30 cost & revenue sharing basis) to ensure speed, efficiency and
coverage of the initiatives.
Role Technical Lead
Responsibilities • Allocating work to different team members
• Holding Team Meetings
• Preparing Minutes of Meeting
• Attend weekly review meetings with Webel and WB Government
officer.
• Development Activity
 Designing the WBSEB Electric Bill Payment prototype
 Designing of IAS List in the portal
 Designing of Jobs & Career module in the portal
 Programming Functionalities in ASP
 Testing and implementing the Web Samhita Software for word wrap rectification in
Bengali pages
• Provided 24 X 7 Production Support.
 Incident detection and recording the same in excel
 Categorized the incidents
 Prioritized the incidents based on urgency
 Did root cause analysis of the incident
 Provided work around resolution within defined SLA, System Testing and
implementing the solution in production environment
 Incident closure
 Updated incidents and resolution in “Known Error Database”
 Provided monthly MIS report of Incident Management to client
• Provide Problem Management Support
 Did proactive prevention of problems
 Identified the error trends
 Performed the root cause analysis
 Take Management buy-in for implementing the permanent solution and then
implement the same in production environment
 Updated knowledge database of the errors and the solutions provided
• Provided Service Improvements Support
 Reviewed the system to ensure that services are meeting agreed service levels
 Research on problems / discrepancies and presenting recommendations to senior
management for changes to processes in order for improvement
 Continuously identify and implement improvements to systems that support
business processes
 Document and provide Service Improvement reports to Client and TCS senior
Management on a quarterly basis
• Overall in-charge of all Technical activities in WEBEL ASP project
• Training-in-charge: Gave training to 54 Nodal officers of West Bengal
Government.
• In-charge of bill follow-ups
Operating System Windows 2000
Language/Tools ASP, HTML, VBScript, J Script, MS Word 7.0, MS Excel 7.0, MS
Power point, Visual Source Safe, Smart Sync
Hardware Intel Pentium 4.0
Database SQL Server 2000
Work Location TCS SDF office, Kolkata, India.
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PROFESSIONAL PROFILE
Project Title Web-based Sales and Distribution System. (WSD)
Client Eveready Group, India
Period Feb 2003 - Mar 2003
Project Details WSD - Web-based Sales and Distribution System deals with Sales and
Distribution System of individual dealers and distributors of Eveready
Industries India Ltd. It is an Internet based web-site where the
Eveready Personnel and the Dealers can login and enter their Order
details, distribution and sales details and update/mail their personal
information and requirements. The site runs on IE 5.0/6.0 and is
developed in ASP. It had Oracle 8I database at the backend.
Role Lead System Tester
Responsibilities • Prepare test cases for various module testing.
• Prepare test cases for System testing.
• Rigorously test the system based on the test cases
• Hold meeting with the other testers and compile all their test
results.
• Update client as well TCS developers of the status of testing
• Prepare a weekly testing status report.
Operating System Windows 2000
Language/Tools ASP, HTML, Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power
point
Hardware Intel Pentium 4.0
Database Oracle 8i
Work Location Eveready Head Office, Kolkata, India.
Project Title Projected Sales Query and Distribution System (PSQDB)
Client Eveready Group, India
Period Dec 2002 - Jan 2003
Project Details PSQDB – is a reporting website that runs on IIS 4.0. It uses a Microsoft
3 tier-architecture with front-end using ASP/VBScript /JavaScript,
Middle-Tier using VB-DLLs and database packages using Oracle 8i
(PL/SQL). There are six reports that have several different filter
parameters and Pagination/Export- to- Excel/Inverse Presentation
functionality. The performance tuning is also a vital activity. These
Reports summarise the Sales Targeting, Sales Trend, Actual Sales and
Godown Stock etc. of Eveready Industries for Decision-making by their
management about their Sales Targeting and Management.
Role Lead System Tester
Responsibilities • Prepare test cases for various module testing.
• Prepare test cases for System testing.
• Rigorously test the system based on the test cases
• Hold meeting with the other testers and compile all their test
results.
• Update client as well TCS developers of the status of testing
• Prepare a weekly testing status report.
Operating System Windows 2000
Language/Tools ASP, HTML, Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power
point
Hardware Intel Pentium 4.0
Database Oracle 8i
Work Location Eveready Head Office, Kolkata, India.
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PROFESSIONAL PROFILE
Project Title AIU – Manila
Client American Insurance Underwriters (AIU) , Manila
Period Nov 2001 to Nov 2002
Project Details AIU is a part of the insurance major AIG. The Project involves
Production Support and Maintenance for A/EGIS-1 and MARCO, two
of AIG’s Insurance application and also development of Reports in
Crystal Reports for Thailand.
A/EGIS-1 deals with processing of claims to check disbursement while
Marco is for marine cargo insurance. Its scope is from issuing a
quotation to formation of policy.
Role Module Leader / Backup Project Leader
Responsibilities • Took Knowledge Transition of the system from WIPRO
 Technical Environment Study – Documented the system environment
comprising factors such as user profiles, transaction volumes, batch windows,
available test beds, security and access controls, maintenance practices etc
 Application Understanding– Documented application functionality, analysed the
system, mapped business functions to programs and data sources, generated
process flows, studied error history to identify the key system problem areas etc
 Maintenance Process study – Documented the processes triggered by error
reports, tracked all events through the entire fix / development life cycle, identified
all tools used, learnt the client’s change control procedures, error classification
schemes etc
 Preparing Offshore Transitioning Plan and implementation – Conducted gap
analysis to identify areas requiring future work, handing over maintenance activities
to offshore, end user support, bug fixing, etc
• Development Activity
 Prepared SRS for Cobol programs to be converted to Crystal Reports 7.0
 Coding of the legacy reports in VB and Crystal Reports.
 Development of the entire Reports Module of Thailand.
 Testing of Reports.
• Provided 24 X 7 Production Support.
 Incident detection and recording in excel
 Categorize the incidents
 Prioritize the incidents based on urgency
 Do root cause analysis of the incident
 Provide work around resolution within defined SLA, System Testing and
implementing the solution in production environment
 Incident closure
 Update incidents and resolution in “Known Error Database”
 Provide monthly MIS report of Incident Management to client
• Service Improvements implementation
 Reviewing the system to ensure that services are meeting agreed service levels
 Research on problems / discrepancies and presenting recommendations to senior
management for changes to processes in order for improvement
 Continuously identify and implement improvements to systems that support
business processes
 Document and provide Service Improvement reports to Client and TCS senior
Management on a quarterly basis
• Provided Minor Enhancements as per requirements of Client
• Attended client meetings and Tele-conference.
• Did Project related and Quality related activities
• Preparing knowledge repository
• Was the backup PL and handled the entire AIU project whenever
need aroused.
Operating System Windows NT
Language/Tools Visual Basic 5.0, Crystal Reports 7.0, Microsoft Word 7.0, Microsoft
Excel 7.0, Microsoft Power point
Hardware Intel Pentium III
Database SQL Base , Sybase
Work Location TCS, Kolkata, India
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PROFESSIONAL PROFILE
Project Title Feasibility Study of Integrated Information & Communication
System (IICS) for Food Sector of India
Client Modular Consultants (Pvt.) Limited.
Period June 2000 to Oct 2001
Project Details A feasibility study was done on the food grain storage, procurement
and distribution network for the Food sector of India. In the study it was
found that Information Technology and Communication Systems (IICS)
had a very critical role to play with respect to integrating the Upgraded
and Modernised Food Infrastructure across the country. A feasibility
document was prepared based on which the food sector of India would
be upgraded and modernised in different phases. Detail study was
done on:
• Architecture that would be used
• Applications would run (Software & Hardware)
• Data communication flow between the different infrastructures of
food sector
• Financials of IICS
Role Module Leader
Responsibilities • Prepared the feasibility document
• Prepared Power point presentation for the client
• Prepared the Financial and Revenue cost heads
• Attended client meetings
Operating System Windows NT
Language/Tools Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power point
Hardware Intel Pentium III
Work Location TCS, ITC Centre, 10th
Floor, Kolkata, India.
Project Title Automotive Emission System (AES)
Client Engelhard, Houston, TX, USA
Period Jan 2000 to May 2001
Project Details The AES e-Business Website will provide OEM’s and Canners the
capability to place and track orders for Phase III Automotive Emission
System (AES) samples. Website will also allow OEM’s to run scenarios
using the Matlab Estimator application and order samples based on the
scenarios. The scenarios using the Matlab Estimator application be
able to order samples and track Website usage. Canners and
substrate providers will be able to update the status of their respective
orders.
Role Module Leader / Programmer
Responsibilities • Designed the flow as per client’s requirement in Visio.
• Designed the static web page without the business functionality
• Developed a VB application to interact with the FedEx server.
• Customized the Left Navigation Bar depending on the user login
into the site.
• Partially designed the database using Commerce Server 2000.
Operating System Windows NT
Language/Tools Visual Basic 6.0 , ASP , Commerce Server 2000, Microsoft Visio 2000
Hardware Intel Pentium III
Database Microsoft Access, SQL Server 2000
Work Location Astron International INC, Houston, Texas , USA
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PROFESSIONAL PROFILE
Project Title Windows 2000 Migration
Client National Association of Securities Dealers Regulation (NASD-R)
Inc., Rockville, MD, USA
Period Nov 2000 to Dec-2000
Project Details Windows 2000 Migration is an enhancement project. It involves porting
all the projects on Windows NT , Office 95, IE4.01, ASP 2.0 VB6.0 and
Oracle 8 Platform
Role Module Leader / Backup Project Leader
Responsibilities • Translation of functional requirements
• Unit Testing, Document Reviews
• Preparation of Unit Test Plan
• System Testing, Acceptance Testing
• Work allocation
Operating System Windows NT/95/98
Language/Tools Visual Basic 6.0 , ASP
Hardware Intel Pentium III
Database Oracle 8i
Work Location TCS MALAD, Mumbai, India
Project Title Centralised Focus (C FOCUS)
Client National Association of Securities Dealers Regulation (NASD-R)
Inc., Rockville, MD, USA
Period Mar 2000 to Oct 2000
Project Details The mission of the Centralised FOCUS porting effort is to migrate the
current system functionality (as of June 1999) to a software and
hardware environment that is architecturally compliant with the
enterprise direction. This effort shall re-host the COOLGen based
system to a web-enabled platform, which conforms to the approved
three-tier thin client enterprise architecture. This is a development
project.
Role Project Leader / Module Leader
Responsibilities As A Project Leader :
• Leading the Project team of 10 People Project Monitoring , Project
Tracking
• Resolve Queries,
• Doing Tele Conference with Onsite Co-ordinator
• Prepared Causal Analysis , SPC Chart, Defect Injection Curve,
• Prepared Pareto Chart, Lessons Learnt Document , Windup Note
As A Module Leader
• Acceptance Support to the Onsite team during the QC phase.
• Development, Testing, Integration and implementation of Batch
modules
• Translation of functional requirements
• Preparation of Unit Test Plan
• Reviews of work done by team, Work allocation
• System Testing, Acceptance Testing
Operating System Windows NT/95/98
Language/Tools Pro * C , Unix, Visual Basic 6.0 , ASP
Hardware Pentium
Database Oracle 8i
Work Location TCS ODC ,SEEPZ, Mumbai, India
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PROFESSIONAL PROFILE
Project Title Market Maker Price Movement Report (MMPMR).
Client National Association of Securities Dealers Regulation
(NASD-R) Inc., Rockville, MD, USA
Period July 99 – February 2000.
Project Details MMPMR / BASS (Market Maker Price Movement Report / Bid Ask
Surveillance System) is a query / reporting application designed to run
in a client - server environment. The existing MDS (Market Server
Database) is the source for which the data for the application is built.
The application is comprised of front-end screens and developed in
Visual Basic 4.0 Professional Edition that query an ORACLKE (7.2.2)
database through ODBC drivers and Sql*Net (2.2). The front-end
application is designed to run on a PC preferably 486 or higher. There
are Pro * C batch programs that run continuously on the server and are
responsible for building the MMPMR / Bass data from MDS data and
cleaning the same. The application accesses the Ticket Server
Gateway (TSG) for user logon and entitlement checking.
Role Module Leader
Responsibilities • Provided 24 X 7 Production Support
 Incident detection and recording in client provided tool
 Categorized the incidents
 Prioritized the incidents based on urgency
 Did root cause analysis of the incident
 Provided work around resolution within defined SLA, System Testing and
implementing the solution in production environment
 Incident closure
 Updated incidents and resolution in “Known Error Database”
 Provided fortnightly MIS report of Incident Management to client
• Helped in testing the system for Y2K compliance.
• Helped in enhancing the system from time to time based on the
Client’s need.
• Helped the migration team to successfully migrate the database
from Rockville to Charlotte centre.
• Helped the porting team to gather knowledge about the system and
also helped the ported team in testing the web-based system.
Operating System Windows NT.
Languages/Tools Visual Basic 4.0 , Pro * C , Unix (Dynix / ptx V4.0.3), Maestro
Hardware Pentium
Database Oracle 7.3.4 , SQL * NET (2.2)
Work Location National Association of Security Dealers (NASD),
Rockville, USA.
CV of Abhijit Chatterjee TCS Confidential Page 14 of
18
PROFESSIONAL PROFILE
Project Title ISS to NCS Conversion (INC).
Client National Association of Securities Dealers Regulation
(NASD-R) Inc., Rockville, MD, USA
Period Jan 2000 to June 2000.
Project Details The INC project was basically developed to extract data from Oracle
database and ftp the same to the Tandem system. This project was
developed as the ISS project had retired but the data of the ISS system
was still being used by other systems like SWAT-R, GNATS etc. There
are 17 Pro*C programs that run at specific time of the day. The
Maestro program controlled these programs. These programs used to
extract data from various tables based on the business rules. Finally a
FTP program would ftp the same to the Tandem System. This is a
Maintenance Project
Role Module Leader
Responsibilities • Provided 24 X 7 Production Support.
 Incident detection and recording in client provided tool
 Categorized the incidents
 Prioritized the incidents based on urgency
 Did root cause analysis of the incident
 Provided work around resolution within defined SLA, System Testing and
implementing the solution in production environment
 Incident closure
 Updated incidents and resolution in “Known Error Database”
 Provided fortnightly MIS report of Incident Management to client
• Helped in testing the system for Y2K compliance.
• Helped in enhancing the system from time to time based on the
Client’s need.
• Helped the migration team to successfully migrate the database
from Rockville to Charlotte centre.
Operating System Windows 95 / NT.
Languages/Tools Pro * C , Unix , Maestro
Hardware Pentium
Database Oracle.7.3.4
Work Location National Association of Security Dealers (NASD), Rockville, USA.
CV of Abhijit Chatterjee TCS Confidential Page 15 of
18
PROFESSIONAL PROFILE
Project Title GE – Capital Accounts Receivable System (GE-CARS).
Client GE Capital, Danbury, CT.
Period Aug ’97 to Dec ‘98
Project Details General Electric Capital – Commercial Equipment Financing (GE Capital,
CEF), a wholly owned subsidiary of the General Electric Company (GE) has
selected TCS – America (TCS-A) to develop and implement the GECARS
application starting from August 4, 1997.
This is a legacy application on Honeywell Bull mainframe with a network
database that needs to converted into a 3-tier application using ActiveX
Controls, Visual Basic5.0, Active Server Pages and Oracle 7.3 as the
backend database.
The project involves implementing GE Capital Account Receivables System
as a three-tier Web Enabled system. This is an on-line Transaction
Processing (OLTP) system involving over 180 on-line Transactions requiring
an estimated effort of 22 person years.
The three tiers will be user interface (UI) layer, Business objects (BO) layer
and data access (DA) layer. The three-tier architecture will run on following
configuration.
The architecture for the GECARS system has a Web Browser IE 3.02 as the
front end. The Web Browser downloads the ActiveX controls developed in
VB5.0 as the User Interface.
The middleware is in the form of ActiveX (COM) objects (DLLs) developed
in VB 5.0. The middleware implements the business rules and database
calls and resides on the NT application server. It fetches data from the
Oracle database residing on the Unix server. IIS is used as the WebServer.
Active Database Objects (ADO) are used for database access.
The Oracle 7.3 database resides on the Unix Server. Stored procedures are
used for updation / deletion of records.
Role Team Member
Responsibilities • Designing Program Specifications.
• Coding the Batch Programs in Pro * COBOL,
• Reviewing and Testing the Batch Programs
• Coding common modules.
• Integrated the system and tested the same.
• Code reviews, IQA.
• Fixing the bugs and other problems during the acceptance-testing
phase.
Operating System Windows 95 / NT
Languages/Tools Pro * COBOL, Unix , Shell Scripts , JCL, HTML
Visual Basic 5.0 (ActiveX Technology), VB Script, ASP.
Hardware Pentium
Database Oracle 7.3.
Work Location TCS SEEPZ (ODC), Mumbai, India
CV of Abhijit Chatterjee TCS Confidential Page 16 of
18
PROFESSIONAL PROFILE
TRAINING & SELF DEVELOPMENT
Course Description Duration Year
Large Account Management 2 Days July 2013
Key Account Management 1 Day July 2013
Interviewing Skill Workshop ½ day June 2013
LDP: Smart Manager 1 Day Oct 2012
Business Continuity Plan and Disaster recovery 2 Days Sep 2012
Understanding Numbers That Drive Business 1 Day Aug 2012
Writing White Paper ½ Day June 2011
Soft Skills techniques – Assertiveness 1 Day Feb 2010
Soft Skills techniques – Negotiation Skills 1 Day Feb 2010
Soft Skills techniques – Persuation Skills 1 Day Feb 2010
Soft Skills techniques – Emotional Intelligence 1 Day June 2009
Performance Engineering Workshop 1 Day Mar 2009
ISO 14001 Awareness session 3 Hrs Aug 2008
Legal Contract Management 1 Day May 2008
Project Management Training 5 days Jan 2008
Formal Presentation preparation techniques 1 Day Feb 2007
I Security Awareness 1 Day Sep 2007
Software Estimation 1 Day Aug 2006
i-Security Training ½ Day Aug 2006
Formal Proposal Writing 1 Day Nov 2004
People Capability Maturity Model (P-CMM) 2 Days Oct 2002
Work-Out Facilitation Skills ( Conducted by
Dr. Manab Bose of Tata Sons )
4 Days Aug 2000
Project Leader Training 4 Days Aug 2000
Quality Improvement Programmes
CMMi & P-CMM Awareness Training
CMM Awareness
Causal Analysis techniques
2 days
1Day
1Day
Aug 2007
April. 2000
Mar. 2000
Initial Training Programme (as part of ITP)
Software Development/Maintenance Process
UNIX, C language
Requirements Engineering
System Design Overview
Reviews, Walkthroughs, Inspections
Testing & Debugging
Software Maintenance
QMS/ISO
DBMS
2 Months
Jul. 1997 to Aug.
1997
Self Improvement Programs (as part of ITP)
Working in teams effectively
Effective technical writing
Effective presentation
Personal grooming
Jul. 1997 to Aug
1997.
CV of Abhijit Chatterjee TCS Confidential Page 17 of
18
PROFESSIONAL PROFILE
PERSONAL DETAILS
Date of birth 17th
Dec 1972
Sex Male
Marital Status Married
Nationality Indian
Date of joining TCS 26th
June 1997
Designation Associate Consultant (ASC)
Work Location TCS Victoria Park office, Kolkata , India
Address 140/9, N.S.C Bose Road,
Samar Villa, 1st
Floor,
Near Regent Park Post Office,
Tollygunj.
Kolkata – 700040
Phone Number (033)-2481 5279 (Residence)
9830130159 (Mobile)
E-mail ID abhijit.chatterjee@tcs.com
Passport Details
Number G6989390
Place of Issue KOLKATA
Date of Issue 20-MAR-2008
Date of Expiry 19-MAR-2018
CV of Abhijit Chatterjee TCS Confidential Page 18 of
18

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110852 - Resume Abhijit Chatterjee (Details)

  • 1. PROFESSIONAL PROFILE Resume ABHIJIT CHATTERJEE (First Name) (Middle Name) (Surname) Education Bachelor of Technology in Computer Science and Engineering from Calcutta University, West Bengal. (Year 1997) Work Experience 17 years 6 months of Software Consultancy with TCS SKILLS PROFILE Operating Systems Windows 9x/NT/XP/2000, HP Unix, DOS Data Bases Oracle 9i/10g, SQL Server ,SQL Base, MS Access Languages / Tools VB , VB Script , Crystal Reports 7.0, Commerce Server 2000, ASP, Java, J Scripts, Visio 2000 , SQL, HTML Business Areas Finance , Stock , Insurance , E-Governance, Media, Metals Total Experience (No. Of Years) 17 years & 6 Months TCS Experience (No. Of Years) 17 years & 6 Months Education B. Tech in Computer Science & Engineering, July 1997 from Calcutta University Project / Thesis Hotel Management System (Using Oracle 6.0) Hospital Management System (Using Oracle 6.0) Academic Performance Degree/ Exam Board/University Year Subjects % of Marks Class obtained B.Tech (Comp. Sc.) Calcutta University 1997 Comp Sc & other Engineering Subjects 72.5 1st B.Sc. (PHYS Hons.) Calcutta University 1994 PHYS. CHEM. MATH, ENGL 60.7 1st ISC ISC, Delhi Board 1991 Eng, Hindi, Phys, Chem., Math., Bio 70.1 1st ICSE ICSE, Delhi Board 1989 General Combination 78.6 1st COMPUTERS WORKED ON Computer System Programming Languages Special Software COMPAQ PRESSARIO Pro * C, VB , SQL Server, PL/SQL Visual SourceSafe Pentium III / IV / Core 2 duo processor VB, ASP, IIS, Java Front Page CV of Abhijit Chatterjee TCS Confidential Page 1 of 18
  • 2. PROFESSIONAL PROFILE Project’s Summary Project Title Software / Platform Role Duration Tata Steel Supply Chain Transformation Project MS Word, Excel & PowerPoint, CORDYS BPM Tool, Soap UI, Xml, Xslt Delivery Manager 1 Yr & 6 Months McGraw-Hill Education MS Word, Excel & PowerPoint Account Manager 1 Year Passport Seva Project MS Word, Excel & PowerPoint Project Manager, Non–IT Rollout Eastern India 2 yrs & 1 Month Business Development - Bangladesh MS Word, Excel & PowerPoint Business Development Manager 1 yr & 9 months Business Development - Coal India Project MS Word, Excel & PowerPoint Business Development Manager North East Value Added Tax Management System (NEVAT) HP UX 11i, J Developer, VSS, Oracle 10g Project Manager 3 yrs 6 Months BPR Study for Public Works Department, Chhattisgarh MS Word, Excel & PowerPoint Technical Consultant 7 Months (s-Governance Project) WEBEL ASP ASP, HTML, VBScript , SQL Server 2000 Technical Lead 1 yr 2 Month Eveready Group (WSD system) ASP, HTML, Oracle 8i Lead System Tester 2 Months Eveready Group (PSQDB system) ASP, HTML, Oracle 8i Lead System Tester 2 Months (Insurance Group) AIU – Manila Maintenance Visual Basic 5.0 , Crystal Report 7.0, Sybase , Microsoft Word 7, Microsoft Excel 7 Module Leader / Backup Project Leader 1 yr 1 Month Feasibility Study of Integrated Information & Communication System (IICS) for Food Sector of India Microsoft Word 7, Microsoft Excel 7, Microsoft Power point Module Leader 5 Months Engelhard – AES project (Automotive Emission System) ASP, HTML, Commerce Server 2000, VB 6.0, Microsoft Access, SQL Server 2000, Microsoft Visio 2000 Programmer 5 Months Stock Exchange (NASD) Tech Refresh VB 6.0 , ASP, Oracle 8i Module Leader 2 months Stock Exchange (NASD) C-FOCUS (Centralised Focus) Pro * C , Oracle 8i, SQL Server 7.0, VB 6.0 , IE 4, Unix Project Leader / Module Leader 8 Months Stock Exchange (NASD) MMPMR (Market Maker Price Movement Report Card) VB 4.0 , Pro * C, Oracle 7.2.2, SQL * NET (2.2), Maestro, Unix Module Leader 8 Months Stock Exchange (NASD) ISS to NCS Conversation System (INC) Pro * C, Oracle 7.2.2, SQL * NET (2.2), Maestro, Unix Module Leader 6 Months GECARS (General Electric Capital Accounts Receivable System) Visual Basic 5.0 Pro * COBOL , Oracle 7.3, SQL Server 7.0, Unix Team Member 1 yr 5 Months CV of Abhijit Chatterjee TCS Confidential Page 2 of 18
  • 3. PROFESSIONAL PROFILE PROJECT EXPERIENCE Project Title Tata Steel Europe - Supply Chain Transformation Project Client Tata Steel (Europe) Period June 2013 to till date Project Details The TSE (Tata Steel Europe) Supply Chain Transformation (SCT) project was conceptualised to replace commercial functions, currently residing on the Tata Steel IBM mainframe, such as Order Entry and EMH, with the SAP Sales Order Distribution and Handling modules. The core aim of this is to support different order fulfilment strategies; notably this will result in significantly higher volumes of make to stock orders. SCT Project involves design and installation of common and integrated processes across TSE. It includes design, installation and integration of SAP, MES, JDA planning system and Broner scheduling systems across various locations in Europe. ESB (Enterprise Service Bus) is required to support SCT by providing standardized service oriented messages to and fro across all the system (e.g. SAP, JDA, RF, Legacy system, external etc.). An important key driver of this new functionality is to support faster roll out of future deployments by avoiding unnecessary point-to-point interfacing. The communications between applications is via a series of integration services focused on business activities. The SOA architecture was adopted for developing an agile and reusable integration solution. These in turn reduced the effort, cost and time to develop the integration assets required for future go -lives in SCT and TSE IT as a whole. The highlight of this project is a cross integration across multilevel systems with the help of Cordys BPM tool, which is one of the largest BPM implementation in history of TATA Steel Europe. Role Offshore Delivery Manager of Integration Layer (ESB) project Responsibilities • IT delivery of ESB Interfaces • Building Cordys competency in offshore • Coordinating with Onshore & SAP,JDA and MES team for testing • Growth planning of the project • Visa Planning of associates • Problem analysis and process Improvement • Planning and executing CORDS tool training • Preparing training plans and closing competency gaps in team • Communication with TCS Senior Management Operating System Windows 7 Language/Tools Microsoft Office 2010, CORDYS BPM tool, SOAP UI, Xml, Xslt Work Location TCS Victoria Park Office, Kolkata, India CV of Abhijit Chatterjee TCS Confidential Page 3 of 18
  • 4. PROFESSIONAL PROFILE Project Title McGraw Hill Education Account Client McGraw Hill Education Period May 2012 to April 2013 Project Details McGraw Hill currently has 4 major Segments McGraw-Hill Education MHE): Educational book publishing, Assessment & Reporting Information & Media (I&M) a. McGraw Hill Construction: Information services on construction projects and products b. Platts: Information Services on energy segments c. JDPA: Information Services on consumable products d. Aviation Week: Information Services on aviation business Standard & Poors: Credit rating and credit risk analysis services McGraw-Hill Financial (MHF): Financial information services including research and analytical tools  TCS has major presence in McGraw-Hill Education including GTS, CTB and Higher Ed  TCS has considerable presence in I&M particularly in Platts and Construction  Onsite : NJ, NY, OH, TN, CA in USA, Offshore: Kolkata, Ahmedabad and Chennai in India Role Account Management Responsibilities • Client Relationship Management • Communication with TCS Senior Management • IT delivery of large programs • P/L management • Growth planning of the account • Outsourcing / Offshoring • Preparing training plans and closing competency gaps in team • Visa Planning of associates in account • Problem analysis and process Improvement • Several projects provided Development / Enhancement support • Several projects provided 24 X 7 Production Support (Incident Management, Problem Management and Service Management) • Some teams took knowledge transition of the system from WIPRO and then continued to provide development and production support of the system Operating System Windows 2008 Language/Tools Microsoft Word 2010, Microsoft Excel 2010, Microsoft Power point Work Location TCS Delta Park Lords Office, Kolkata, India CV of Abhijit Chatterjee TCS Confidential Page 4 of 18
  • 5. PROFESSIONAL PROFILE Project Title Passport Seva project Client Ministry of External Affairs, Government of India Period April 2010 to April 2012 Project Details Non - IT rollout of Passport Seva Kendras in Kolkata, Behrampore, Guwahati Role Project Manager Responsibilities • Identification of prospective Passport Seva Kendras (PSK) in Kolkata, Behrampore & Guwahati • Site visits in Kolkata, Behrampore and Gowahati for PSK site • Office Rent Rate Negotiation with the building Owners & Brokers • Engagement of build partners for the interior work of the PSK sites • Preparation of PSK dossiers for MEA approval • Project Management activities related to the project • Coordinate all activities / meetings related to project with PSK team in Delhi, CMC team, Architect etc • Preparation of Cost Budget for PSK sites • Prepare & Review Lease Contract documents • Execute Lease Agreements as Registration of the same • Responsible for approval of all invoices • Asset Capitalisation of the PSKs • Oversee the snag rectifications at the PSKs • Actively interacted with WBSEB to get power at Behrampore PSK • Assets Handover, documents related to Kolkata & Behrampore • Complete IT (software & hardware) rollout, biometrics installation and maintenance Operating System Windows 2008 Language/Tools Microsoft Word 2008, Microsoft Excel 2008, Microsoft Power point Work Location TCS SDF Office, Kolkata, India Project Title IS Bangladesh & Coal India Client Bangladesh Government & Coal India Ltd Period July 2008 to March 2010 Project Details Pre sales activity related to Business Development and respond to tenders, EOIs for Government of Bangladesh (GoB) and Coal India ltd. Role Business Development Manager Responsibilities Bangladesh • Preparation of business roadmap • Initiatives for finding IT companies as partners in Bangladesh • Prepare & respond to EOIs for prospects in GoB • Prepare Bid Response document for Bangladesh Railways • Help the bid team to respond to various bids and EOI’s • Liaising with IT company heads in Bangladesh • Project Management activities related to the project • Coordinate all activities related to Pre-sales in Bangladesh country • Submission of Bangladesh Railway Tender Coal India Ltd • Liaising with Coal India officials • Provide technical data to substantiate the tender document • Attend meetings and provide presentation on the mine software solution • ‘Digigov’ software presentation to CIL officials • Prepare RFP on behalf of CIL • Attend the coal mine exhibition and meet at Kolkata CV of Abhijit Chatterjee TCS Confidential Page 5 of 18
  • 6. PROFESSIONAL PROFILE Operating System Windows 2003 & 2008 Language/Tools Microsoft Word 2008, Microsoft Excel 2008, Microsoft Power point Work Location TCS SDF Office, Kolkata, India Project Title North East Vat Project (NEVAT) Client Directorate General of System (Customs & Excise) Period Jan 2005 to June 2008 Project Details This is e-governance tool for maintaining Value Added Tax information. It keeps track of the dealers of the north eastern states of India. Project promoted to provide a flexible tax information network for their state specific tax collection & computation in a very transparent way with some extended functionalities like inter state goods transaction tracking facility to reduce tax evasion. Role Project Manager Responsibilities • Interviewing and selecting persons to support the data centre • Liaising with Tax Commissioners (CoT) and State Tax officials, attending Empowered Committee meeting, • Liaising with vendors for supply and installation of hardware and network equipment at data centre and remote sites • Project Management activities of the project • Tender floatation & evaluation. • Auctioning process • Contract Management • Setting up a state-of-the-art data centre at Guwahati • Setting up a Disaster recovery site at Kolkata for VCMS system • Providing Network connectivity and bandwidth through HCL • Getting business from client by providing proposals for  software enhancements,  additional H/W & N/W delivery &  Insurance of equipments at state and Data Centre • Giving training to CoT personnel • Provided 24 X 7 Production Support  Incident detection and recording in a tool “VCMS Tracker”  Categorized the incidents into software, hardware and network issues  Prioritized the incidents based on urgency  Did root cause analysis of the incident  For software - Provided work around resolution within defined SLA, System Testing and implementing the solution in production environment, For Hardware and Network – Took the services of WIPRO and HCL in hardware and network to provide remedial solution  Incident closure  Updated incidents and resolution in “Known Error Database”  Provided fortnightly MIS report of Incident Management to client • Provide Problem Management support  Did proactive prevention of problems  Identified the error trends  Performed the root cause analysis  Took Management buy-in for implementing the permanent solution and then implemented the same in production environment  Updated knowledge database of the errors and the solutions provided • Provided Service Improvements Support  Reviewed the system to ensure that services are meeting agreed service levels  Research on problems / discrepancies and presenting recommendations to senior management for changes to processes in order for improvement  Continuously identify and implement improvements to systems that support business processes  Document and provide Service Improvement reports to Client and TCS senior Management on a quarterly basis • Development of new modules like Tax data exchange interface between North East states of India • Managing Change Requests within agreed SLA • Provided system enhancement support Operating System HP UX 11i CV of Abhijit Chatterjee TCS Confidential Page 6 of 18
  • 7. PROFESSIONAL PROFILE Language/Tools MS Word 7.0, MS Excel 7.0, MS Power point, J Developer, VSS Hardware Hp RP 3410 server Database Oracle 9i & Oracle 10g Work Location TCS SDF Office, Kolkata, Guwahati, Assam, India, 5 North East States – Arunachal Pradesh, Manipur, Mizoram, Tripura, Nagaland CV of Abhijit Chatterjee TCS Confidential Page 7 of 18
  • 8. PROFESSIONAL PROFILE Project Title Business Process Re-engineering (BPR) Study for Public Works Department, Chhattisgarh Client Public Works Department, Chhattisgarh. Period June 2004 to December 2004 Project Details The objective of the BPR study was to demonstrate the use of IT tools for better delivery of the services to the people of Chhattisgarh and enhance the effectiveness, transparency and accountability in the processes of the PWD. In this pilot project, the BPR study was undertaken with a view to improving the overall efficiency of the Department ultimately leading to sustainable and equitable provision of services in the state.. The major tasks carried out during the BPR Study were • Organisational Review • Mapping Organisational Processes • Identifying gaps and “issues and concerns” • Conduct ‘As-Is’ Workshop and discuss the “issues and concerns” with the senior officials of the department • Analysis of the “issues and concerns” and gaps and arriving at recommendations for the department • Chalking out an implementation plan of the recommendations. Role Technical Consultant Responsibilities • Interviewed Senior PWD Officers, Middle level Officers and also lowest grade employees • Helped in preparation of the As-Is Report and Presentation • Helped in preparation of the To-Be Report and Presentation • Gave Technical presentation in To-Be Work-Shop • Helped in preparation of the Draft Report and Final Report • Prepared the Financial cost heads • Helped in preparation of the Technical Report and Financial Report for the PWD Modernisation Project • Gave training to the PWD employees Operating System Windows NT/2000 Language/Tools Microsoft Word 2003, Microsoft Excel 2003, Microsoft Power point Work Location TCS SDF Office, Kolkata, India. CV of Abhijit Chatterjee TCS Confidential Page 8 of 18
  • 9. PROFESSIONAL PROFILE Project Title WEBEL ASP Client West Bengal Government Period Apr 2003 to May 2004 Project Details The Webel ASP project was set-up with a view to provide Application Services to the common citizens of West Bengal for providing e- enabled Government Services. The project is a landmark in the history of the G2C initiatives. The WEBEL ASP is the first project wherein the Government has decided to implement the G2C initiatives comprehensively, through a Private – Public Partnership Model (on 70:30 cost & revenue sharing basis) to ensure speed, efficiency and coverage of the initiatives. Role Technical Lead Responsibilities • Allocating work to different team members • Holding Team Meetings • Preparing Minutes of Meeting • Attend weekly review meetings with Webel and WB Government officer. • Development Activity  Designing the WBSEB Electric Bill Payment prototype  Designing of IAS List in the portal  Designing of Jobs & Career module in the portal  Programming Functionalities in ASP  Testing and implementing the Web Samhita Software for word wrap rectification in Bengali pages • Provided 24 X 7 Production Support.  Incident detection and recording the same in excel  Categorized the incidents  Prioritized the incidents based on urgency  Did root cause analysis of the incident  Provided work around resolution within defined SLA, System Testing and implementing the solution in production environment  Incident closure  Updated incidents and resolution in “Known Error Database”  Provided monthly MIS report of Incident Management to client • Provide Problem Management Support  Did proactive prevention of problems  Identified the error trends  Performed the root cause analysis  Take Management buy-in for implementing the permanent solution and then implement the same in production environment  Updated knowledge database of the errors and the solutions provided • Provided Service Improvements Support  Reviewed the system to ensure that services are meeting agreed service levels  Research on problems / discrepancies and presenting recommendations to senior management for changes to processes in order for improvement  Continuously identify and implement improvements to systems that support business processes  Document and provide Service Improvement reports to Client and TCS senior Management on a quarterly basis • Overall in-charge of all Technical activities in WEBEL ASP project • Training-in-charge: Gave training to 54 Nodal officers of West Bengal Government. • In-charge of bill follow-ups Operating System Windows 2000 Language/Tools ASP, HTML, VBScript, J Script, MS Word 7.0, MS Excel 7.0, MS Power point, Visual Source Safe, Smart Sync Hardware Intel Pentium 4.0 Database SQL Server 2000 Work Location TCS SDF office, Kolkata, India. CV of Abhijit Chatterjee TCS Confidential Page 9 of 18
  • 10. PROFESSIONAL PROFILE Project Title Web-based Sales and Distribution System. (WSD) Client Eveready Group, India Period Feb 2003 - Mar 2003 Project Details WSD - Web-based Sales and Distribution System deals with Sales and Distribution System of individual dealers and distributors of Eveready Industries India Ltd. It is an Internet based web-site where the Eveready Personnel and the Dealers can login and enter their Order details, distribution and sales details and update/mail their personal information and requirements. The site runs on IE 5.0/6.0 and is developed in ASP. It had Oracle 8I database at the backend. Role Lead System Tester Responsibilities • Prepare test cases for various module testing. • Prepare test cases for System testing. • Rigorously test the system based on the test cases • Hold meeting with the other testers and compile all their test results. • Update client as well TCS developers of the status of testing • Prepare a weekly testing status report. Operating System Windows 2000 Language/Tools ASP, HTML, Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power point Hardware Intel Pentium 4.0 Database Oracle 8i Work Location Eveready Head Office, Kolkata, India. Project Title Projected Sales Query and Distribution System (PSQDB) Client Eveready Group, India Period Dec 2002 - Jan 2003 Project Details PSQDB – is a reporting website that runs on IIS 4.0. It uses a Microsoft 3 tier-architecture with front-end using ASP/VBScript /JavaScript, Middle-Tier using VB-DLLs and database packages using Oracle 8i (PL/SQL). There are six reports that have several different filter parameters and Pagination/Export- to- Excel/Inverse Presentation functionality. The performance tuning is also a vital activity. These Reports summarise the Sales Targeting, Sales Trend, Actual Sales and Godown Stock etc. of Eveready Industries for Decision-making by their management about their Sales Targeting and Management. Role Lead System Tester Responsibilities • Prepare test cases for various module testing. • Prepare test cases for System testing. • Rigorously test the system based on the test cases • Hold meeting with the other testers and compile all their test results. • Update client as well TCS developers of the status of testing • Prepare a weekly testing status report. Operating System Windows 2000 Language/Tools ASP, HTML, Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power point Hardware Intel Pentium 4.0 Database Oracle 8i Work Location Eveready Head Office, Kolkata, India. CV of Abhijit Chatterjee TCS Confidential Page 10 of 18
  • 11. PROFESSIONAL PROFILE Project Title AIU – Manila Client American Insurance Underwriters (AIU) , Manila Period Nov 2001 to Nov 2002 Project Details AIU is a part of the insurance major AIG. The Project involves Production Support and Maintenance for A/EGIS-1 and MARCO, two of AIG’s Insurance application and also development of Reports in Crystal Reports for Thailand. A/EGIS-1 deals with processing of claims to check disbursement while Marco is for marine cargo insurance. Its scope is from issuing a quotation to formation of policy. Role Module Leader / Backup Project Leader Responsibilities • Took Knowledge Transition of the system from WIPRO  Technical Environment Study – Documented the system environment comprising factors such as user profiles, transaction volumes, batch windows, available test beds, security and access controls, maintenance practices etc  Application Understanding– Documented application functionality, analysed the system, mapped business functions to programs and data sources, generated process flows, studied error history to identify the key system problem areas etc  Maintenance Process study – Documented the processes triggered by error reports, tracked all events through the entire fix / development life cycle, identified all tools used, learnt the client’s change control procedures, error classification schemes etc  Preparing Offshore Transitioning Plan and implementation – Conducted gap analysis to identify areas requiring future work, handing over maintenance activities to offshore, end user support, bug fixing, etc • Development Activity  Prepared SRS for Cobol programs to be converted to Crystal Reports 7.0  Coding of the legacy reports in VB and Crystal Reports.  Development of the entire Reports Module of Thailand.  Testing of Reports. • Provided 24 X 7 Production Support.  Incident detection and recording in excel  Categorize the incidents  Prioritize the incidents based on urgency  Do root cause analysis of the incident  Provide work around resolution within defined SLA, System Testing and implementing the solution in production environment  Incident closure  Update incidents and resolution in “Known Error Database”  Provide monthly MIS report of Incident Management to client • Service Improvements implementation  Reviewing the system to ensure that services are meeting agreed service levels  Research on problems / discrepancies and presenting recommendations to senior management for changes to processes in order for improvement  Continuously identify and implement improvements to systems that support business processes  Document and provide Service Improvement reports to Client and TCS senior Management on a quarterly basis • Provided Minor Enhancements as per requirements of Client • Attended client meetings and Tele-conference. • Did Project related and Quality related activities • Preparing knowledge repository • Was the backup PL and handled the entire AIU project whenever need aroused. Operating System Windows NT Language/Tools Visual Basic 5.0, Crystal Reports 7.0, Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power point Hardware Intel Pentium III Database SQL Base , Sybase Work Location TCS, Kolkata, India CV of Abhijit Chatterjee TCS Confidential Page 11 of 18
  • 12. PROFESSIONAL PROFILE Project Title Feasibility Study of Integrated Information & Communication System (IICS) for Food Sector of India Client Modular Consultants (Pvt.) Limited. Period June 2000 to Oct 2001 Project Details A feasibility study was done on the food grain storage, procurement and distribution network for the Food sector of India. In the study it was found that Information Technology and Communication Systems (IICS) had a very critical role to play with respect to integrating the Upgraded and Modernised Food Infrastructure across the country. A feasibility document was prepared based on which the food sector of India would be upgraded and modernised in different phases. Detail study was done on: • Architecture that would be used • Applications would run (Software & Hardware) • Data communication flow between the different infrastructures of food sector • Financials of IICS Role Module Leader Responsibilities • Prepared the feasibility document • Prepared Power point presentation for the client • Prepared the Financial and Revenue cost heads • Attended client meetings Operating System Windows NT Language/Tools Microsoft Word 7.0, Microsoft Excel 7.0, Microsoft Power point Hardware Intel Pentium III Work Location TCS, ITC Centre, 10th Floor, Kolkata, India. Project Title Automotive Emission System (AES) Client Engelhard, Houston, TX, USA Period Jan 2000 to May 2001 Project Details The AES e-Business Website will provide OEM’s and Canners the capability to place and track orders for Phase III Automotive Emission System (AES) samples. Website will also allow OEM’s to run scenarios using the Matlab Estimator application and order samples based on the scenarios. The scenarios using the Matlab Estimator application be able to order samples and track Website usage. Canners and substrate providers will be able to update the status of their respective orders. Role Module Leader / Programmer Responsibilities • Designed the flow as per client’s requirement in Visio. • Designed the static web page without the business functionality • Developed a VB application to interact with the FedEx server. • Customized the Left Navigation Bar depending on the user login into the site. • Partially designed the database using Commerce Server 2000. Operating System Windows NT Language/Tools Visual Basic 6.0 , ASP , Commerce Server 2000, Microsoft Visio 2000 Hardware Intel Pentium III Database Microsoft Access, SQL Server 2000 Work Location Astron International INC, Houston, Texas , USA CV of Abhijit Chatterjee TCS Confidential Page 12 of 18
  • 13. PROFESSIONAL PROFILE Project Title Windows 2000 Migration Client National Association of Securities Dealers Regulation (NASD-R) Inc., Rockville, MD, USA Period Nov 2000 to Dec-2000 Project Details Windows 2000 Migration is an enhancement project. It involves porting all the projects on Windows NT , Office 95, IE4.01, ASP 2.0 VB6.0 and Oracle 8 Platform Role Module Leader / Backup Project Leader Responsibilities • Translation of functional requirements • Unit Testing, Document Reviews • Preparation of Unit Test Plan • System Testing, Acceptance Testing • Work allocation Operating System Windows NT/95/98 Language/Tools Visual Basic 6.0 , ASP Hardware Intel Pentium III Database Oracle 8i Work Location TCS MALAD, Mumbai, India Project Title Centralised Focus (C FOCUS) Client National Association of Securities Dealers Regulation (NASD-R) Inc., Rockville, MD, USA Period Mar 2000 to Oct 2000 Project Details The mission of the Centralised FOCUS porting effort is to migrate the current system functionality (as of June 1999) to a software and hardware environment that is architecturally compliant with the enterprise direction. This effort shall re-host the COOLGen based system to a web-enabled platform, which conforms to the approved three-tier thin client enterprise architecture. This is a development project. Role Project Leader / Module Leader Responsibilities As A Project Leader : • Leading the Project team of 10 People Project Monitoring , Project Tracking • Resolve Queries, • Doing Tele Conference with Onsite Co-ordinator • Prepared Causal Analysis , SPC Chart, Defect Injection Curve, • Prepared Pareto Chart, Lessons Learnt Document , Windup Note As A Module Leader • Acceptance Support to the Onsite team during the QC phase. • Development, Testing, Integration and implementation of Batch modules • Translation of functional requirements • Preparation of Unit Test Plan • Reviews of work done by team, Work allocation • System Testing, Acceptance Testing Operating System Windows NT/95/98 Language/Tools Pro * C , Unix, Visual Basic 6.0 , ASP Hardware Pentium Database Oracle 8i Work Location TCS ODC ,SEEPZ, Mumbai, India CV of Abhijit Chatterjee TCS Confidential Page 13 of 18
  • 14. PROFESSIONAL PROFILE Project Title Market Maker Price Movement Report (MMPMR). Client National Association of Securities Dealers Regulation (NASD-R) Inc., Rockville, MD, USA Period July 99 – February 2000. Project Details MMPMR / BASS (Market Maker Price Movement Report / Bid Ask Surveillance System) is a query / reporting application designed to run in a client - server environment. The existing MDS (Market Server Database) is the source for which the data for the application is built. The application is comprised of front-end screens and developed in Visual Basic 4.0 Professional Edition that query an ORACLKE (7.2.2) database through ODBC drivers and Sql*Net (2.2). The front-end application is designed to run on a PC preferably 486 or higher. There are Pro * C batch programs that run continuously on the server and are responsible for building the MMPMR / Bass data from MDS data and cleaning the same. The application accesses the Ticket Server Gateway (TSG) for user logon and entitlement checking. Role Module Leader Responsibilities • Provided 24 X 7 Production Support  Incident detection and recording in client provided tool  Categorized the incidents  Prioritized the incidents based on urgency  Did root cause analysis of the incident  Provided work around resolution within defined SLA, System Testing and implementing the solution in production environment  Incident closure  Updated incidents and resolution in “Known Error Database”  Provided fortnightly MIS report of Incident Management to client • Helped in testing the system for Y2K compliance. • Helped in enhancing the system from time to time based on the Client’s need. • Helped the migration team to successfully migrate the database from Rockville to Charlotte centre. • Helped the porting team to gather knowledge about the system and also helped the ported team in testing the web-based system. Operating System Windows NT. Languages/Tools Visual Basic 4.0 , Pro * C , Unix (Dynix / ptx V4.0.3), Maestro Hardware Pentium Database Oracle 7.3.4 , SQL * NET (2.2) Work Location National Association of Security Dealers (NASD), Rockville, USA. CV of Abhijit Chatterjee TCS Confidential Page 14 of 18
  • 15. PROFESSIONAL PROFILE Project Title ISS to NCS Conversion (INC). Client National Association of Securities Dealers Regulation (NASD-R) Inc., Rockville, MD, USA Period Jan 2000 to June 2000. Project Details The INC project was basically developed to extract data from Oracle database and ftp the same to the Tandem system. This project was developed as the ISS project had retired but the data of the ISS system was still being used by other systems like SWAT-R, GNATS etc. There are 17 Pro*C programs that run at specific time of the day. The Maestro program controlled these programs. These programs used to extract data from various tables based on the business rules. Finally a FTP program would ftp the same to the Tandem System. This is a Maintenance Project Role Module Leader Responsibilities • Provided 24 X 7 Production Support.  Incident detection and recording in client provided tool  Categorized the incidents  Prioritized the incidents based on urgency  Did root cause analysis of the incident  Provided work around resolution within defined SLA, System Testing and implementing the solution in production environment  Incident closure  Updated incidents and resolution in “Known Error Database”  Provided fortnightly MIS report of Incident Management to client • Helped in testing the system for Y2K compliance. • Helped in enhancing the system from time to time based on the Client’s need. • Helped the migration team to successfully migrate the database from Rockville to Charlotte centre. Operating System Windows 95 / NT. Languages/Tools Pro * C , Unix , Maestro Hardware Pentium Database Oracle.7.3.4 Work Location National Association of Security Dealers (NASD), Rockville, USA. CV of Abhijit Chatterjee TCS Confidential Page 15 of 18
  • 16. PROFESSIONAL PROFILE Project Title GE – Capital Accounts Receivable System (GE-CARS). Client GE Capital, Danbury, CT. Period Aug ’97 to Dec ‘98 Project Details General Electric Capital – Commercial Equipment Financing (GE Capital, CEF), a wholly owned subsidiary of the General Electric Company (GE) has selected TCS – America (TCS-A) to develop and implement the GECARS application starting from August 4, 1997. This is a legacy application on Honeywell Bull mainframe with a network database that needs to converted into a 3-tier application using ActiveX Controls, Visual Basic5.0, Active Server Pages and Oracle 7.3 as the backend database. The project involves implementing GE Capital Account Receivables System as a three-tier Web Enabled system. This is an on-line Transaction Processing (OLTP) system involving over 180 on-line Transactions requiring an estimated effort of 22 person years. The three tiers will be user interface (UI) layer, Business objects (BO) layer and data access (DA) layer. The three-tier architecture will run on following configuration. The architecture for the GECARS system has a Web Browser IE 3.02 as the front end. The Web Browser downloads the ActiveX controls developed in VB5.0 as the User Interface. The middleware is in the form of ActiveX (COM) objects (DLLs) developed in VB 5.0. The middleware implements the business rules and database calls and resides on the NT application server. It fetches data from the Oracle database residing on the Unix server. IIS is used as the WebServer. Active Database Objects (ADO) are used for database access. The Oracle 7.3 database resides on the Unix Server. Stored procedures are used for updation / deletion of records. Role Team Member Responsibilities • Designing Program Specifications. • Coding the Batch Programs in Pro * COBOL, • Reviewing and Testing the Batch Programs • Coding common modules. • Integrated the system and tested the same. • Code reviews, IQA. • Fixing the bugs and other problems during the acceptance-testing phase. Operating System Windows 95 / NT Languages/Tools Pro * COBOL, Unix , Shell Scripts , JCL, HTML Visual Basic 5.0 (ActiveX Technology), VB Script, ASP. Hardware Pentium Database Oracle 7.3. Work Location TCS SEEPZ (ODC), Mumbai, India CV of Abhijit Chatterjee TCS Confidential Page 16 of 18
  • 17. PROFESSIONAL PROFILE TRAINING & SELF DEVELOPMENT Course Description Duration Year Large Account Management 2 Days July 2013 Key Account Management 1 Day July 2013 Interviewing Skill Workshop ½ day June 2013 LDP: Smart Manager 1 Day Oct 2012 Business Continuity Plan and Disaster recovery 2 Days Sep 2012 Understanding Numbers That Drive Business 1 Day Aug 2012 Writing White Paper ½ Day June 2011 Soft Skills techniques – Assertiveness 1 Day Feb 2010 Soft Skills techniques – Negotiation Skills 1 Day Feb 2010 Soft Skills techniques – Persuation Skills 1 Day Feb 2010 Soft Skills techniques – Emotional Intelligence 1 Day June 2009 Performance Engineering Workshop 1 Day Mar 2009 ISO 14001 Awareness session 3 Hrs Aug 2008 Legal Contract Management 1 Day May 2008 Project Management Training 5 days Jan 2008 Formal Presentation preparation techniques 1 Day Feb 2007 I Security Awareness 1 Day Sep 2007 Software Estimation 1 Day Aug 2006 i-Security Training ½ Day Aug 2006 Formal Proposal Writing 1 Day Nov 2004 People Capability Maturity Model (P-CMM) 2 Days Oct 2002 Work-Out Facilitation Skills ( Conducted by Dr. Manab Bose of Tata Sons ) 4 Days Aug 2000 Project Leader Training 4 Days Aug 2000 Quality Improvement Programmes CMMi & P-CMM Awareness Training CMM Awareness Causal Analysis techniques 2 days 1Day 1Day Aug 2007 April. 2000 Mar. 2000 Initial Training Programme (as part of ITP) Software Development/Maintenance Process UNIX, C language Requirements Engineering System Design Overview Reviews, Walkthroughs, Inspections Testing & Debugging Software Maintenance QMS/ISO DBMS 2 Months Jul. 1997 to Aug. 1997 Self Improvement Programs (as part of ITP) Working in teams effectively Effective technical writing Effective presentation Personal grooming Jul. 1997 to Aug 1997. CV of Abhijit Chatterjee TCS Confidential Page 17 of 18
  • 18. PROFESSIONAL PROFILE PERSONAL DETAILS Date of birth 17th Dec 1972 Sex Male Marital Status Married Nationality Indian Date of joining TCS 26th June 1997 Designation Associate Consultant (ASC) Work Location TCS Victoria Park office, Kolkata , India Address 140/9, N.S.C Bose Road, Samar Villa, 1st Floor, Near Regent Park Post Office, Tollygunj. Kolkata – 700040 Phone Number (033)-2481 5279 (Residence) 9830130159 (Mobile) E-mail ID abhijit.chatterjee@tcs.com Passport Details Number G6989390 Place of Issue KOLKATA Date of Issue 20-MAR-2008 Date of Expiry 19-MAR-2018 CV of Abhijit Chatterjee TCS Confidential Page 18 of 18