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Class 2:
   Wrangling
Complexity through
   Cat herding

 Instructor: Abby Covert
Last Class we...




                   2
Last Class we...

• Defined Information Architecture and the
  intents on information architects




                                            2
Last Class we...

• Defined Information Architecture and the
  intents on information architects
• Discussed the differences and
  intersections of interaction design, graphic
  design, user research and content strategy




                                                 2
Last Class we...

• Defined Information Architecture and the
  intents on information architects
• Discussed the differences and
  intersections of interaction design, graphic
  design, user research and content strategy
• Got our first assignment, which is due
  today


                                                 2
I am an




information
architect
I intend to                  because I believe
make the unclear clear       everything is complex

put the what                 architecture frames
before the how               problems, design solves
                             them
facilitate understanding     understanding is
organize meaning,            always good but it is
create clarity and           equally important to
establish truth              not understand

 support goals, makers       clarity is a
 and users                   prerequisite of truth


by: Abby Covert & Dan Klyn
                                                       3
I am an




information
architect
I intend to                  because I believe
make the unclear clear       everything is complex

put the what                 architecture frames
before the how               problems, design solves
                             them
facilitate understanding     understanding is
organize meaning,            always good but it is
create clarity and           equally important to
establish truth              not understand

 support goals, makers       clarity is a
 and users                   prerequisite of truth


by: Abby Covert & Dan Klyn
                                                       3
Complexity

  part of something
that is complicated or
 hard to understand



                         4
Users
                                                  Layers of
                                                  Complexity


                  Markting



               Makers




               Design

                        Information
                        Architecture




               Strategic Goals




Stakeholders                     & Their Bosses

                                                    5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                       Layers of
                             • Aesthetics & Taste      Complexity


                  Markting



               Makers




               Design

                        Information
                        Architecture




               Strategic Goals




Stakeholders                     & Their Bosses

                                                         5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                               Layers of
                             • Aesthetics & Taste              Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting



               Makers




               Design

                        Information
                        Architecture




               Strategic Goals




Stakeholders                     & Their Bosses

                                                                   5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                               Layers of
                             • Aesthetics & Taste              Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting

                                        • Scope       • Scalability
               Makers
                                        • Talent      • Quality Assurance
                                        • Tools       • maintainability
                                        • Integration



               Design

                        Information
                        Architecture




               Strategic Goals




Stakeholders                     & Their Bosses

                                                                   5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                               Layers of
                             • Aesthetics & Taste              Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting

                                        • Scope       • Scalability
               Makers
                                        • Talent      • Quality Assurance
                                        • Tools       • maintainability
                                        • Integration

                                                • Tone       • Production Budget
                                                • Brand      • direction
               Design                           • Context


                        Information
                        Architecture




               Strategic Goals




Stakeholders                     & Their Bosses

                                                                   5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                                 Layers of
                             • Aesthetics & Taste                Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting

                                        • Scope       • Scalability
               Makers
                                        • Talent      • Quality Assurance
                                        • Tools       • maintainability
                                        • Integration

                                                • Tone          • Production Budget
                                                • Brand         • direction
               Design                           • Context

                                                    • Flow         • Structure
                        Information                 • Clarity      • Tasks
                        Architecture                • Models




               Strategic Goals




Stakeholders                     & Their Bosses

                                                                      5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                                 Layers of
                             • Aesthetics & Taste                Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting

                                        • Scope       • Scalability
               Makers
                                        • Talent      • Quality Assurance
                                        • Tools       • maintainability
                                        • Integration

                                                • Tone          • Production Budget
                                                • Brand         • direction
               Design                           • Context

                                                    • Flow         • Structure
                        Information                 • Clarity      • Tasks
                        Architecture                • Models

                                                        • Goals
                                                        • Research
                                                        • Competition
               Strategic Goals




Stakeholders                     & Their Bosses

                                                                      5
Users     • Comfort with context
                             • Access/Interest/Trust
                             • Reading & Grade level
                                                                 Layers of
                             • Aesthetics & Taste                Complexity
                                  • Budget      • Distraction
                                  • Reach       • Loyalty
                                  • Competition • Channel Limits
                  Markting

                                        • Scope       • Scalability
               Makers
                                        • Talent      • Quality Assurance
                                        • Tools       • maintainability
                                        • Integration

                                                • Tone          • Production Budget
                                                • Brand         • direction
               Design                           • Context

                                                    • Flow         • Structure
                        Information                 • Clarity      • Tasks
                        Architecture                • Models

                                                        • Goals
                                                        • Research
                                                        • Competition
               Strategic Goals

                                                            • REturn on Investment
                                                            • Growth towards goals
Stakeholders                     & Their Bosses             • Reputation
                                                            • The bottom Line
                                                                      5
?#?$%!

  What happens when
complexity is not dealt
    with properly?



                          6
When complexity is ignored...




                          7
When complexity is ignored...

User
satisfaction




                          7
When complexity is ignored...

User           Stakeholder
satisfaction   Satisfaction




                              7
When complexity is ignored...

User           Stakeholder    MAKER
satisfaction   Satisfaction   Satisfaction




                                             7
When complexity is ignored...

User           Stakeholder    MAKER
satisfaction   Satisfaction   Satisfaction




                  Sometimes all 3 at once...
                                             7
Herding
  Cats
Models for
exploring
complexity
 in groups


          8
3 Methods we will learn
       about today




                          9
3 Methods we will learn
          about today

• Frame-storming




                             9
3 Methods we will learn
          about today

• Frame-storming
• Shared vocabulary




                             9
3 Methods we will learn
          about today

• Frame-storming
• Shared vocabulary
• Performance Continuums




                             9
Frame storming:
Brainstorming with a
framework meant to
 explore complexity




                       10
Example
Frameworks




             11
12
How people hear about
   your offering(s)




                        12
How people hear about
   your offering(s)



How people explore
  your offering(s)




                        12
How people hear about
   your offering(s)



How people explore
  your offering(s)




  How people
  opt into your
   offering(s)




                        12
How people hear about
                        your offering(s)



                     How people explore
                       your offering(s)




What could detract     How people
 from this person      opt into your
proceeding at this      offering(s)
           point?




                                             12
How people hear about
                        your offering(s)



                     How people explore
                       your offering(s)




What could detract     How people            Who else could
 from this person      opt into your         entice this person
proceeding at this      offering(s)          at this point?
           point?




                                                                  12
How people hear about
                        your offering(s)



                     How people explore
                       your offering(s)




What could detract     How people            Who else could
 from this person      opt into your         entice this person
proceeding at this      offering(s)          at this point?
           point?


                      How people use
                      your offering the
                         first time




                                                                  12
How people hear about
                        your offering(s)



                     How people explore
                       your offering(s)




What could detract     How people            Who else could
 from this person      opt into your         entice this person
proceeding at this      offering(s)          at this point?
           point?


                      How people use
                      your offering the
                         first time

                     How people use
                      your offering
                       over time



                                                                  12
Step 1   Step 2   Step 3   Step 4

Context



Context



Context



Context
Step 1    Step 2   Step 3   Step 4

Context   What
          happens



Context



Context



Context
Step 1    Step 2    Step 3   Step 4

Context   What
          happens


                    What
Context             happens



Context



Context
Step 1    Step 2    Step 3    Step 4

Context   What                What
          happens             happens


                    What
Context             happens



Context



Context
Step 1    Step 2    Step 3    Step 4

Context   What                What
          happens             happens


                    What
Context             happens



Context


                                        What
Context                                 happens
Context   Context   Context   Context

Person



person



person



person
Context   Context   Context   Context

Person   What
         happens



person



person



person
Context   Context   Context   Context

Person   What
         happens


                   What
person             happens



person



person
Context   Context   Context   Context

Person   What                What
         happens             happens


                   What
person             happens



person



person
Context   Context   Context    Context

Person   What                What
         happens             happens


                   What
person             happens



person


                                       What
person                                 happens
Rules of Frame storming




                          15
Rules of Frame storming

• Start the activity with a framing matrix




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group
  – Admit what is fact




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group
  – Admit what is fact
  – Document Assumptions




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group
  – Admit what is fact
  – Document Assumptions
  – Identify Opportunities




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group
  – Admit what is fact
  – Document Assumptions
  – Identify Opportunities
  – Highlight Open Questions




                                             15
Rules of Frame storming

• Start the activity with a framing matrix
• Work through it with a group
   – Admit what is fact
   – Document Assumptions
   – Identify Opportunities
   – Highlight Open Questions
• One thought per post-it, one color for each
  area above (Example: Red = Open Questions vs. Green = Facts)

                                                                 15
Spoiler Alert!   16
Shared Vocabulary:
Creating a language for the
 effort you are undertaking




                              17
Rules of Shared Vocabulary




                             18
Rules of Shared Vocabulary

– Create a document everyone can access with
  the terms as they are collected




                                               18
Rules of Shared Vocabulary

– Create a document everyone can access with
  the terms as they are collected
– Record not just the term but the place the
  definition came from




                                               18
Rules of Shared Vocabulary

– Create a document everyone can access with
  the terms as they are collected
– Record not just the term but the place the
  definition came from
– Expand all acronyms




                                               18
Rules of Shared Vocabulary

– Create a document everyone can access with
  the terms as they are collected
– Record not just the term but the place the
  definition came from
– Expand all acronyms
– Indicate terms that are “internal only”




                                               18
Rules of Shared Vocabulary

– Create a document everyone can access with
  the terms as they are collected
– Record not just the term but the place the
  definition came from
– Expand all acronyms
– Indicate terms that are “internal only”
– Document relationships between terms



                                               18
Shared Vocabulary
          Example

Account Group   Example: Ann’s Department Store

                     Example: Northeast Division
   Account

      Store                Example: Waltham Location

         Area                   Example: Women’s

              Zone                  Example: Active Wear

                Fixture                  Example: Running

                     SKU                     Example: Item #

                       product                     Example: Item # + Size + Color




                                                                             19
Performance Continuums
 spectrums that can be used to
discuss and align on direction




                             20
What is a Continuum?

This       Today                   Goal           THAT


  5    4    3      2   1   0   1    2     3   4   5




                                                      21
Examples of Continuums



             ² Challenge the old with the new




             ² Define success differently




             ² Manage priority and scope




                                            22
Example




          23
Rules of Continuums




                      24
Rules of Continuums

– Create the scales together, but rate where you
  are at and the goal individually




                                               24
Rules of Continuums

– Create the scales together, but rate where you
  are at and the goal individually
– Avoid negative scales and judgmental
  language




                                               24
Rules of Continuums

– Create the scales together, but rate where you
  are at and the goal individually
– Avoid negative scales and judgmental
  language
– Try to be timeless, not trendy




                                               24
Rules of Continuums

– Create the scales together, but rate where you
  are at and the goal individually
– Avoid negative scales and judgmental
  language
– Try to be timeless, not trendy
– Document the goals you agree to and set up
  regular measurement against them




                                               24
Workshop Time




                25
Home work Share
your student experience at Parsons
– 3-5 things you think really suck
– 3-5 things you think are working well


Write each on a post it
– 3 min to share with the class and map your
  post it against the others shared thus far



Turn in your write-ups via email by
Tuesday 9/11 at noon



                                               26
Workshop Instructions




                        27
Workshop Instructions

– 5 Min: Meet in your group to decide which problem
  you will be solving this semester




                                                      27
Workshop Instructions

– 5 Min: Meet in your group to decide which problem
  you will be solving this semester
– 10 Min: Discuss the problem and choose the right
  framework to use for your first assignment




                                                      27
Workshop Instructions

– 5 Min: Meet in your group to decide which problem
  you will be solving this semester
– 10 Min: Discuss the problem and choose the right
  framework to use for your first assignment
– 45 Min: Using your framework brainstorm through
  opportunities, questions and facts of the problem
  space.




                                                      27
Workshop Instructions

– 5 Min: Meet in your group to decide which problem
  you will be solving this semester
– 10 Min: Discuss the problem and choose the right
  framework to use for your first assignment
– 45 Min: Using your framework brainstorm through
  opportunities, questions and facts of the problem
  space.
    • Identify 3 colors of post its to use for the 3 things
      you are brainstorming



                                                              27
Workshop Instructions

– 5 Min: Meet in your group to decide which problem
  you will be solving this semester
– 10 Min: Discuss the problem and choose the right
  framework to use for your first assignment
– 45 Min: Using your framework brainstorm through
  opportunities, questions and facts of the problem
  space.
    • Identify 3 colors of post its to use for the 3 things
      you are brainstorming
    • Start with 5 minutes of silence and writing
      individually, then go around and share and map
      each persons post its
                                                              27
GROUP Homework for 9/24
Finish documenting what you know on your framework
and prepare to present it broadly to class in 5 minutes




                                                          28
Questions?

CovertA@newschool.edu
    @ Abby_The_IA

  www.Abbytheia.com

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Wrangling Complexity through Cat-herding

  • 1. Class 2: Wrangling Complexity through Cat herding Instructor: Abby Covert
  • 3. Last Class we... • Defined Information Architecture and the intents on information architects 2
  • 4. Last Class we... • Defined Information Architecture and the intents on information architects • Discussed the differences and intersections of interaction design, graphic design, user research and content strategy 2
  • 5. Last Class we... • Defined Information Architecture and the intents on information architects • Discussed the differences and intersections of interaction design, graphic design, user research and content strategy • Got our first assignment, which is due today 2
  • 6. I am an information architect I intend to because I believe make the unclear clear everything is complex put the what architecture frames before the how problems, design solves them facilitate understanding understanding is organize meaning, always good but it is create clarity and equally important to establish truth not understand support goals, makers clarity is a and users prerequisite of truth by: Abby Covert & Dan Klyn 3
  • 7. I am an information architect I intend to because I believe make the unclear clear everything is complex put the what architecture frames before the how problems, design solves them facilitate understanding understanding is organize meaning, always good but it is create clarity and equally important to establish truth not understand support goals, makers clarity is a and users prerequisite of truth by: Abby Covert & Dan Klyn 3
  • 8. Complexity part of something that is complicated or hard to understand 4
  • 9. Users Layers of Complexity Markting Makers Design Information Architecture Strategic Goals Stakeholders & Their Bosses 5
  • 10. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity Markting Makers Design Information Architecture Strategic Goals Stakeholders & Their Bosses 5
  • 11. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting Makers Design Information Architecture Strategic Goals Stakeholders & Their Bosses 5
  • 12. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting • Scope • Scalability Makers • Talent • Quality Assurance • Tools • maintainability • Integration Design Information Architecture Strategic Goals Stakeholders & Their Bosses 5
  • 13. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting • Scope • Scalability Makers • Talent • Quality Assurance • Tools • maintainability • Integration • Tone • Production Budget • Brand • direction Design • Context Information Architecture Strategic Goals Stakeholders & Their Bosses 5
  • 14. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting • Scope • Scalability Makers • Talent • Quality Assurance • Tools • maintainability • Integration • Tone • Production Budget • Brand • direction Design • Context • Flow • Structure Information • Clarity • Tasks Architecture • Models Strategic Goals Stakeholders & Their Bosses 5
  • 15. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting • Scope • Scalability Makers • Talent • Quality Assurance • Tools • maintainability • Integration • Tone • Production Budget • Brand • direction Design • Context • Flow • Structure Information • Clarity • Tasks Architecture • Models • Goals • Research • Competition Strategic Goals Stakeholders & Their Bosses 5
  • 16. Users • Comfort with context • Access/Interest/Trust • Reading & Grade level Layers of • Aesthetics & Taste Complexity • Budget • Distraction • Reach • Loyalty • Competition • Channel Limits Markting • Scope • Scalability Makers • Talent • Quality Assurance • Tools • maintainability • Integration • Tone • Production Budget • Brand • direction Design • Context • Flow • Structure Information • Clarity • Tasks Architecture • Models • Goals • Research • Competition Strategic Goals • REturn on Investment • Growth towards goals Stakeholders & Their Bosses • Reputation • The bottom Line 5
  • 17. ?#?$%! What happens when complexity is not dealt with properly? 6
  • 18. When complexity is ignored... 7
  • 19. When complexity is ignored... User satisfaction 7
  • 20. When complexity is ignored... User Stakeholder satisfaction Satisfaction 7
  • 21. When complexity is ignored... User Stakeholder MAKER satisfaction Satisfaction Satisfaction 7
  • 22. When complexity is ignored... User Stakeholder MAKER satisfaction Satisfaction Satisfaction Sometimes all 3 at once... 7
  • 23. Herding Cats Models for exploring complexity in groups 8
  • 24. 3 Methods we will learn about today 9
  • 25. 3 Methods we will learn about today • Frame-storming 9
  • 26. 3 Methods we will learn about today • Frame-storming • Shared vocabulary 9
  • 27. 3 Methods we will learn about today • Frame-storming • Shared vocabulary • Performance Continuums 9
  • 28. Frame storming: Brainstorming with a framework meant to explore complexity 10
  • 30. 12
  • 31. How people hear about your offering(s) 12
  • 32. How people hear about your offering(s) How people explore your offering(s) 12
  • 33. How people hear about your offering(s) How people explore your offering(s) How people opt into your offering(s) 12
  • 34. How people hear about your offering(s) How people explore your offering(s) What could detract How people from this person opt into your proceeding at this offering(s) point? 12
  • 35. How people hear about your offering(s) How people explore your offering(s) What could detract How people Who else could from this person opt into your entice this person proceeding at this offering(s) at this point? point? 12
  • 36. How people hear about your offering(s) How people explore your offering(s) What could detract How people Who else could from this person opt into your entice this person proceeding at this offering(s) at this point? point? How people use your offering the first time 12
  • 37. How people hear about your offering(s) How people explore your offering(s) What could detract How people Who else could from this person opt into your entice this person proceeding at this offering(s) at this point? point? How people use your offering the first time How people use your offering over time 12
  • 38. Step 1 Step 2 Step 3 Step 4 Context Context Context Context
  • 39. Step 1 Step 2 Step 3 Step 4 Context What happens Context Context Context
  • 40. Step 1 Step 2 Step 3 Step 4 Context What happens What Context happens Context Context
  • 41. Step 1 Step 2 Step 3 Step 4 Context What What happens happens What Context happens Context Context
  • 42. Step 1 Step 2 Step 3 Step 4 Context What What happens happens What Context happens Context What Context happens
  • 43. Context Context Context Context Person person person person
  • 44. Context Context Context Context Person What happens person person person
  • 45. Context Context Context Context Person What happens What person happens person person
  • 46. Context Context Context Context Person What What happens happens What person happens person person
  • 47. Context Context Context Context Person What What happens happens What person happens person What person happens
  • 48. Rules of Frame storming 15
  • 49. Rules of Frame storming • Start the activity with a framing matrix 15
  • 50. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group 15
  • 51. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group – Admit what is fact 15
  • 52. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group – Admit what is fact – Document Assumptions 15
  • 53. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group – Admit what is fact – Document Assumptions – Identify Opportunities 15
  • 54. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group – Admit what is fact – Document Assumptions – Identify Opportunities – Highlight Open Questions 15
  • 55. Rules of Frame storming • Start the activity with a framing matrix • Work through it with a group – Admit what is fact – Document Assumptions – Identify Opportunities – Highlight Open Questions • One thought per post-it, one color for each area above (Example: Red = Open Questions vs. Green = Facts) 15
  • 57. Shared Vocabulary: Creating a language for the effort you are undertaking 17
  • 58. Rules of Shared Vocabulary 18
  • 59. Rules of Shared Vocabulary – Create a document everyone can access with the terms as they are collected 18
  • 60. Rules of Shared Vocabulary – Create a document everyone can access with the terms as they are collected – Record not just the term but the place the definition came from 18
  • 61. Rules of Shared Vocabulary – Create a document everyone can access with the terms as they are collected – Record not just the term but the place the definition came from – Expand all acronyms 18
  • 62. Rules of Shared Vocabulary – Create a document everyone can access with the terms as they are collected – Record not just the term but the place the definition came from – Expand all acronyms – Indicate terms that are “internal only” 18
  • 63. Rules of Shared Vocabulary – Create a document everyone can access with the terms as they are collected – Record not just the term but the place the definition came from – Expand all acronyms – Indicate terms that are “internal only” – Document relationships between terms 18
  • 64. Shared Vocabulary Example Account Group Example: Ann’s Department Store Example: Northeast Division Account Store Example: Waltham Location Area Example: Women’s Zone Example: Active Wear Fixture Example: Running SKU Example: Item # product Example: Item # + Size + Color 19
  • 65. Performance Continuums spectrums that can be used to discuss and align on direction 20
  • 66. What is a Continuum? This Today Goal THAT 5 4 3 2 1 0 1 2 3 4 5 21
  • 67. Examples of Continuums ² Challenge the old with the new ² Define success differently ² Manage priority and scope 22
  • 68. Example 23
  • 70. Rules of Continuums – Create the scales together, but rate where you are at and the goal individually 24
  • 71. Rules of Continuums – Create the scales together, but rate where you are at and the goal individually – Avoid negative scales and judgmental language 24
  • 72. Rules of Continuums – Create the scales together, but rate where you are at and the goal individually – Avoid negative scales and judgmental language – Try to be timeless, not trendy 24
  • 73. Rules of Continuums – Create the scales together, but rate where you are at and the goal individually – Avoid negative scales and judgmental language – Try to be timeless, not trendy – Document the goals you agree to and set up regular measurement against them 24
  • 75. Home work Share your student experience at Parsons – 3-5 things you think really suck – 3-5 things you think are working well Write each on a post it – 3 min to share with the class and map your post it against the others shared thus far Turn in your write-ups via email by Tuesday 9/11 at noon 26
  • 77. Workshop Instructions – 5 Min: Meet in your group to decide which problem you will be solving this semester 27
  • 78. Workshop Instructions – 5 Min: Meet in your group to decide which problem you will be solving this semester – 10 Min: Discuss the problem and choose the right framework to use for your first assignment 27
  • 79. Workshop Instructions – 5 Min: Meet in your group to decide which problem you will be solving this semester – 10 Min: Discuss the problem and choose the right framework to use for your first assignment – 45 Min: Using your framework brainstorm through opportunities, questions and facts of the problem space. 27
  • 80. Workshop Instructions – 5 Min: Meet in your group to decide which problem you will be solving this semester – 10 Min: Discuss the problem and choose the right framework to use for your first assignment – 45 Min: Using your framework brainstorm through opportunities, questions and facts of the problem space. • Identify 3 colors of post its to use for the 3 things you are brainstorming 27
  • 81. Workshop Instructions – 5 Min: Meet in your group to decide which problem you will be solving this semester – 10 Min: Discuss the problem and choose the right framework to use for your first assignment – 45 Min: Using your framework brainstorm through opportunities, questions and facts of the problem space. • Identify 3 colors of post its to use for the 3 things you are brainstorming • Start with 5 minutes of silence and writing individually, then go around and share and map each persons post its 27
  • 82. GROUP Homework for 9/24 Finish documenting what you know on your framework and prepare to present it broadly to class in 5 minutes 28
  • 83. Questions? CovertA@newschool.edu @ Abby_The_IA www.Abbytheia.com