11. Bug Reports
Good Example: Call Log: Missing entries after five
calls in twenty minutes.
Bad Example: When a user calls many times, he
does not see few entries in the call log.
-Detailed steps, Attachments
-Why should it be fixed?
-Mention the tests conducted
• Serve them (by questioning)
• Respect them and their skills
• Know their timings & breaks
No one likes to be disturbed !!!