1) Arunkumar BB has over 9 years of experience in finance and banking, primarily in sales, marketing, business development, and customer satisfaction. 2) He is currently working as a Branch Manager for Shriram City Union Finance Ltd, managing a portfolio of over 15 crore rupees across 10 branches. 3) Prior to this, he held roles at Manappuram Gold Loan and Grameen Financial Services, focusing on sales, portfolio management, and ensuring high customer satisfaction.

1. MMrr..AARRUUNNKKUUMMAARR ..BB..BB
 +91 9620585322/9060609780; arunkumarbb44@gmail.com
H.no 44,Melagade oni behand Siddaveerppa Temple Gopankoppa HUBLI 580023
BBrraanncchh HHeeaadd//OOffffiicceerr
Offering well-honed experience of 09+ years; seekingmanageriallevelassignmentsacrossFinance and Banking
sector
PPRROOFFIILLEE
 Dynamic and diligent professional with successful career span of over 09+ years predominantly in steering
business development, channel sales & marketing, Customer Satisfaction with renowned business
organizations; successful association with Shriram City Union Finance Ltd., Mnnappuram Gold and Grameen
Financial service Ltd
 Career spans over 09+ years cross industry experience in Strategic Planning, Sales &Marketing, Business
Development, Relationship & Team Management, Training & Product development.
 Deft in mapping business dynamics and realigning strategic and operational drivers to combat competitive
forces & stay firmly afloatwith impeccabletrack record of delivering superior performances under demanding
work environment.
 In addition doing time to time assigned works in Administration.
 Positive Attitude & teamwork: Execute multitasks with the mind frame to set & achieve the Goal dividing into
further wide & visible milestones. Identifying team’s priorities & delegating specific tasks & deciding
accountability among team players.
 An all-rounder intellect blending leadership skills with sound business practices to achieve turn around
growth and position organization for long-term profitability; expert in creating sophisticated sales model for
consistent business growth.
 Suave and polished with strong coordination and liaison skills; competent to create win-win relationship with
Corporate & Institutional Clients while ensuring customer satisfaction by achieving delivery and service
quality norms and thus leading to repeat and referral business
CORE COMPETENCIES
 Sales & Marketing • Business Development • Channel Management • Regional Operations Management •
Distribution Management • Product Promotion • After Sales Service • New Product Development • Team
Management • Relationship Management • Client Relationship • General Administration and Key
Account Management • Negotiation • Strategic Management • Brand Management & Staff Training

2. PROFESSIONAL EXPERIENCE
Presently at Shriram City Union Finance Ltd 2nd July 2010 to till date
As Branch Manager- Marketing. Hubli
 Presentlyhandlingmajorrole insupportthe branche formarketingactivities,brandimage of
GoldLoan,twowheeler,Fourwheeler,SME,PL,RCPLand Recovery
As Branch Manager- Hubli
Branch Manager(All Product) ( June2015- till date)
AreaManager (Goldloan) (July 2013 – June 2015)
Manager (Goldloan) (May 2011 – July 2013
AsstBranch Manager (Goldloan) (July2010 – May 2011)
 Managing Major PortfolioonadvancesagainstGoldascollateral vide a network of 10 branches,
leading a team comprising of 3 Branch support executives, 10 Branch Managers & over 50
frontline Staff based across the region with AUMof over Rs. 15 cr.
 Key Responsibility is to retain captive Business through existing Branches and Acquire New
Business through Branch Expansion in untapped virgin markets.
 Have delivered linear Growth across all Products Lines over last 2 years
 Ensure Complete Compliance on Policy & Process adherence towards smooth Operations.
 To Deal & Deliver as per set targets on bouquet of products viz Gold Loan Two wheeler,Four
wheeler ,SME ,PL,RCPL and Recovery
Manappuram Gold Loan - Hubli /Bangalore Apr 2009 to July 2010
Branch Manager
 Handling a multiple products Like Gold Loan Life, General Insurance, Secured
Debenture And Money Transfer
 Handling Handling a multiple products Like Gold Loan Life, General Insurance, Secured
Debenture 3Cr portfolio with 0% delinquency in 10 months in Gold Loan
 Maintaining Daily MIS, Day Book , Cash Book, Petty Cash And Gold Appraise
 Handling a team of 06 members, with the productivity of 7 files.
 With minimum attraction rate & maximum productivity,
 File Initial Screening and Initiating for verification
 Close look on Portfolio management of the Branch.
 Responsible for Branch managements like Vendor Payments, petty cash etc.
 Reporting To Sr. Area Manager
Grameen Financial Services at Belgaum July 2007 to Apr 2009
Relationship Officer
 Finding Potential Customers

3.  Handling a multiple products BL, and Mortgage Loan
 Handled above 1 Crore portfolio With 0% Delinquency.
 With minimum attraction rate & maximum productivity,
 File Initial Screening and Initiating for verification.
 Close look on Portfolio
 Organizing Marketing Activity and ensures the brand awareness.
Business Development/ Sales & Marketing
 Driving sales initiatives and achieving desired targets with overall responsibility of Manpower
Planning, Productivity and exploring avenues to build consumer preference & drive volumes.
 Settingupof a well knitBranch/Channel network,evolve&adoptInnovative Ideas/Methods to scale
up Brand & Business,
 Analyzing&reviewingthe marketresponse/requirements (SWOT) and communicating the same to
the respective Product Teams for coming up new applications.
 Conducting competitor analysis by keeping abreast of market trends and competitor moves to
achieve market share metrics.
Key Responsibilities:
 Delivery of Training for sales & support teams and branches.
 In addition doing time to time assigned works in Administration.
 Multifaceted & Pro-Active professional with over 10+ years of varied experience in the areas of team handling,
sales, distribution, training & product development in debentures, gold loan two wheeler,Four wheeler
,SME ,PL,RCPL and Recovery,
 Team Leadership & Supervision
 Establishing corporate goals, short/ long term budgets and developing business plans for the achievement of
goals.Actively involved in business planning & analysis to assess revenue potential in business opportunities
 Proficientin developing and enhancingbusiness for the organization,identify business opportunities/ revenue
models and generating business plans to achievethe same and locatepotential clients in targeted segments to
secure profitable business.
 Responsible for handling recruitments through Territory Sales Managers and HR Department and managing
the routine branch activities, Town Hall, organizing weekly meetings with the advisors and setting goals and
targets for them.
 Establishingand strengtheningrelationshipswith key accounts,thereby ensuringhigh customer satisfaction by
providing them with complete product support
 Dexterous in effective management of customer relation operations and ensuring maximum customer
satisfaction through providing quality service and ensuring adherence to service quality norms
 Providing an effective and inspirational leadership to the team members through regular training, motivation
and performance appraisals in order to achieve the set targets
 Instrumental in delivering presentations and demonstrations of products and ensure Advisor’s product
knowledge, sellingand presentation skills.Arranging trainings and workshops for Business Associates / Sales
Executives and develop Business with the HNIs.
 Relationship building with clients & external associates for securing repeat business & long term customer
loyalty

4.  Preparing monthly feedback in various avenues such as Sales performance, Stock positions, Special events &
promotions.
EEDDUUCCAATTIIOONNAALL CCRREEDDEENNTTIIAALLSS
BBA in administration; 2003 from V V S College, Dharwad University, Dharwad
PPEERRSSOONNAALL DDOOSSSSIIEERR
Date of Birth: 23rd April, 1986
Languages Known: English, Kannada, Hindi
References: Available on Request.
(Arunkumar B B)