3. Ask Questions
1. Purpose of this training and why it’s important?
2. Characteristics of a Trainer?
3. Who can be a Trainer? Talent/Right Approach/Anybody
4. Why we consider you as trainer?
5. What is your method of training?
4. Training Flow
1. Know your trainees. SKA(Skill, Knowledge, Attitude)
2. Level of Understanding
3. Type of Training. Eg: Lecture, Video, Role Play, Storytelling, Practical etc
4. Duration of Training
5. Design your Training: a. Objectives b.Topics c.Main Points d.Final Content
6. Training Content
7. Evaluation Method
5. Training Design-For You
A. Objectives: Follow SMART technique to decide the objectives
S: Specific:- States desired result in detail
M: Measurable:-Use verbs that describe what trainees will learn
A: Action:- Describe actions that trainees will perform
R: Realistic:- Achievable
T: Time Frame:- How long it will take the trainee to learn the skill
B. Topics: What topics cover in your training (Eg: GMP, ISO, Product Training etc)
C. Main Points: Highlight the key points, exclude which not require, share only data
which required to match assessment and objectives
D. Final Content: Detail Training Material, Must include some story or real time
example
6. Training Content-For Trainees
1.Always start with Question for Audience
2.Interactive Session for Trainees Involvement
3.Use 4W and 1H Technique
4.Add ICE Breakers-In Beginning or In b/w
5. For PPT:
a. Set the Stage: Introduce Yourself, Agenda,
b. Content: Logically Organize),add sub points, Include visual aids, exercise,handouts
etc,
c. End : Summary, Q&A, Other Learning Opportunities, References
6.Options for Sequencing Material: Storyboard, Outline, PPT, Index Cards, Sticky Notes
7. Evaluation Method
Before Training decide the method of evaluation
There are basically 4 types of evaluation methods:
1.Observation: When the training result cannot be assessed in a week.
eg: On the Job Training, New product release, New Policy implementation etc
2.Verbal: When assessment is possible with in a week and require awareness
only.eg: SOP Training etc
3. Written: When assessment is possible within a week, month and require
continuous and regular improvements
4.Practical: When assessment is on the basis of on job performance and require
100% effectiveness. Eg: Functional Testing , Machine Trainings, QC trainings etc.
8. Dos and Don’ts
Dos
1.Calm and Patient
2.Don’t commit False statements
3.Engage Trainees
4.Use Common Sense
5.Accept Mistakes
6.Well Prepared
Don’ts
1.Argument
2.Not Interested
3.Avoiding Eye Contact
4.Irrelevant Talks