3. History of Six Sigma (6σ)
• In 1986 Bill smith, Seniors Engineer and scientist
introduces concept of Six Sigma
• Bill smith Known as “ Father of Six Sigma”
• In 1995, Jack Welch introduced Six Sigma at GE
4. μ
σ
What’s in a name?
• Sigma is the Greek letter representing the standard
deviation of a population of data
• Sigma is a measure
of variation
(the data spread)
5. What is Six Sigma ?
A
Methodology?
What is
Six Sigma?
A
philosophy?
A
metric?
A
Management
System?
6. What is Lean Six Sigma?
• Goal – Eliminate waste and increase process speed
• Method
– Genchi Genbutsu– Go and See the workplace (Gemba)
– Kaizen (Change for better) workshops
What is Lean ?
7. What is Lean Six Sigma?
• Goal – Reduce variation to improve performance on CTQs
(Variation means system does not produce same result each
time)
• Method – DMAIC, DMADV,DFSS approach
7
What is Six Sigma ?
9. Sigma % Good % Bad DPMO
1 30.9% 69.1% 691,462
2 69.1% 30.9% 308,538
3 93.3% 6.7% 66,807
4 99.38% 0.62% 6,210
5 99.977% 0.023% 233
6 99.9997% 0.00034% 3.4
Defect Per Million Opportunity
(DPMO)
10. -6σ -5σ -4σ -3σ -2σ -1σ μ +1σ +2σ +3σ +4σ +5σ +6σ
? times σ
LSL
Mean
1σ
USL
Question - How many times of standard
deviation (σ) is specification limit to
mean?
Answer – Same as sigma level for the
process (Z value)
What is Six Sigma performance?
Your process is performing at sigma level of six if
the difference between mean and specification
limit is six times the standard deviation
11. Is it feasible to eliminate the inspection of Y, if X’s are controlled well?
•
•
•
•
•
•
•
Y
Dependent
Output
Effect
Symptom
Monitor
Response
•
•
•
•
•
•
•
X1 . . . XN
Independent
Input
Cause
Problem
Control
Factor
To get results, should we focus our behavior on the Y or X ?
f (X)Y=
Data Driven Approach
12. How Six Sigma Process Follows?
• Identify customer issues which generally follows timely
delay, high cost, defect etc…
• Internalized as performance measures such as
e.g. Cycle time, defect rate etc.
• Target performance levels are established and then
company seek to perform around this targetswith minimal
variation
14. Projects Identification Method
VOC ANALYSIS
(Problem
identification based on
customer’s voice)
VOB ANALYSIS
(Problem
identification based on
Business problems)
COPQ (Problem
identification based on
cost of poor quality
i.e. Process Defects )
Identificationof
CTQs
List of
problems/projects of
organization on the
basis of Criticality, Out
come , Time line
Phase 1: Define
15. Phase 2: Measure
• Goal
– Focus the
improvementeffort by
gathering information
on the current
situation
• Output
– Data that pinpoints
problem location or
occurrence
– Baseline data on
currentprocess sigma
– A more focused
problem statement
IMPROVE
CONTROL
ANALYZE
5
3
4
DEFINE
1
MEASURE
2
16. DATA COLLECTION
• The system to collect information is already established.
• Find the data which supportsthe defined problem
• Find out the data stream wise/ productwise etc..
Datatype:
• Attribute data or Discreet : Value of countablequality characteristics
Example - Number of Defects, Number of Defectives.
• Continuousdata or Variable data : Value of measurable quality
characteristics
Examples - Strength (kg/cm2), weight (kg) , length (cm), temperature (° C),
time (sec)
18. Phase 4: Improve
• Goal
– Develop, pilot, and
implement solutions
that address root
causes
• Output
– Identification of
planned, tested
actions that should
eliminate or reduce
the impact of the
identified root causes
CONTROL
MEASURE
ANALYZE
5
2
3
DEFINE
1
FMEA
IMPROVE
4
19. Solutions
• Improvement team created with members of Quality,
Production, Engineering and R&D areas to propose and
evaluate ideas
• Brainstorming tool was used to gather ideas on how to solve
the problems identified
• Ideas were evaluated per following criteria: feasible, high
impact, easy, low cost, and quick
• Following tables summarizes solutions agreed by consensus of
the improvement team
20. Phase 5: Control
• Goal
– Use data to evaluate both the
solutions and the plans
– Validate that all changes adhere to all
operating company change control,
and compliance requirements
– Maintain the gains by standardizing
processes
– Outline next steps for on-going
improvement
• Output
– Before-and-After analysis
– Monitoring system
– Completed documentation of results,
learning, and recommendations
IMPROVE
CONTROL
MEASURE
ANALYZE
5
2
3
4
DEFINE
1
21. Standardization
– All new tooling, processes, clarifications, and
visual aids documented
– Creation of MOPXXX with all the quality criteria
for Variable Lasso Deflection and Contraction
performance.