ARC's Sid Snitkin & Ralph Rio's AIM Workshop at ARC's 2009 Industry Forum in Orlando, FL. What Is Asset Information? What Is Its Role in Asset Lifecycle Management? Asset Information enables ALM Stakeholders to Perform. For Good Performance, it must answer: • any reasonable question, • about any asset, • for any ALM stakeholder • in a way that supports their workflow Asset Information is the “Virtual Asset” that Humans need to understand, analyze and improve the Physical Asset

1. AIM for O&M
Information Creation and Handover Guidelines
W k h 2 3 08
AIM for O&M
Information Creation and Handover Guidelines
W k h 2 3 08Workshop 2-3-08
Orlando, Fl
Workshop 2-3-08
Orlando, Fl
Sid Snitkin
Vice-President & GM
Ralph Rio
Research Director
Enterprise Advisory Services
ARC Advisory Group
srsnitkin@arcweb.com
Asset Management
ARC Advisory Group
rrio@arcweb.com

2. Workshop AgendaWorkshop Agenda
Introduction & Workshop Overview
Identify the Issues and Solution Options
• What is AIM for O&M & Why Do We Need Guidelines?
• Sid Snitkin - ARC
• Owner/Operator Issues and Recommendations
• Cliff Pedersen (Suncor Retired)
• Dave Kwilosz (Eli Lilly)
• Peter Reynolds (Irving Oil)
EPC I d R d ti• EPC Issues and Recommendations
• Peter Staines (Bechtel)
• Jim Humphries (Fluor)
B k (15 i t )Break (15 minutes)
Open Discussion to Refine Issues & Recommendations
• Other Views & Issues – Equip, Services, Software Suppliers, etc.
2© ARC Advisory Group
• Consensus Recommendations - What Should Guidelines Address?
Who Should do What to Drive Development and Adoption?

3. What is AIM for O&M & Why Do We Need
Guidelines?
What is AIM for O&M & Why Do We Need
Guidelines?
What is Asset Information Management (AIM)?
What is AIM for O&M?
What is O&M Creation & Handover?
What Should Guidelines Address?
3© ARC Advisory Group

4. What Is Asset Information?
What Is Its Role in Asset Lifecycle Management?
What Is Asset Information?
What Is Its Role in Asset Lifecycle Management?
Asset Information enables ALM Stakeholders to
Perform. For Good Performance, it must answer:
• any reasonable question,
• about any asset,
• for any ALM stakeholder• for any ALM stakeholder
• in a way that supports their workflow
HumanPhysical
Functional
• Process
Specs
• Process
Models
• Process Calcs
Design
• Process
Design
• P&ID
• Equip Layout,
Design,
O
Procedures
• Project Mgmt
• Install/Test
• Descriptions
of Operation
• Operating
Commercial
• Financial Analysis
• CAPEX
• Depreciation
• OPEX
• Purchasing
Status
• Project & Site
• Procurement
• Operational
Status
• MRO
History
• Source &
Build History
• Operating
History
• Maint History
Virtual
• Flow Diags
• Equip Calcs
• Equip Specs
• Func Designs
BOMs
• System
Detail Design
• MRO BOMs
• Insp & Maint
• Certification
Reqs
• Lockout &
Safety Reqs
u a g
Records
• Warranty &
Repair Records
• O&M Service
Agreements
Inventory
• Training
• Inspection
Records
• Incident
Reports
• People
Certifications
Reference Data Activity Records
4© ARC Advisory Group
Asset Information is the “Virtual Asset” that Humans need to
understand, analyze and improve the Physical Asset !

5. What Is Asset Information?
What Kinds of Information are Included?
What Is Asset Information?
What Kinds of Information are Included?
Functional
• Process
S
Design
• Process
D i
Procedures
• Project Mgmt
Commercial
• Financial Analysis
Status
• Project & Site
History
• Source &
B ild Hi tSpecs
• Process
Models
• Process Calcs
• Flow Diags
• Equip Calcs
Design
• P&ID
• Equip Layout,
Design,
BOMs
• System
• Install/Test
• Descriptions
of Operation
• Operating
• Insp & Maint
C tifi ti
• CAPEX
• Depreciation
• OPEX
• Purchasing
Records
W t &
• Procurement
• Operational
Status
• MRO
Inventory
• Training
Build History
• Operating
History
• Maint History
• Inspection
Records• Equip Calcs
• Equip Specs
• Func Designs
• System
Detail Design
• MRO BOMs
• Certification
Reqs
• Lockout &
Safety Reqs
• Warranty &
Repair Records
• O&M Service
Agreements
• Training Records
• Incident
Reports
• People
Certifications
5© ARC Advisory Group
Reference Data Activity Records

6. What Is Asset Information?
Asset Info Ranges from Paper Drawings to Operating Data
What Is Asset Information?
Asset Info Ranges from Paper Drawings to Operating Data
Document
Formats
• Paper
Data
Formats
• Proprietary
Organized By
“List” or “Object”
Organized by
Documents
Files Database
“Drawings”
P&ID
Installation
Electrical
Piping
• Paper
• Image
• DWG, …
• XML
• Std XML
• …
Proprietary
• RDB
• Object DB
• XML
• Std XML
• …
“Data”
Instrument Lists
Equipment lists
Bill of Materials
Asset (Object)
Attribute Value Note
ID P-300-27
Type CPump
DFlow 200 CFM
PR-MAX 3.5
Material Ni-222 Internal
P-300-27
D-300-2003
Piping
…
Virtual Views
Bill of Materials
Assemblies
Sub-Assemblies
Standards
Performance
History
…
Virtual Models
Asset (Object)
Attribute Value Note
ID P-300-27
C
Virtual Models
Meta Data
P-300-27
Type CPump
DFlow 200 CFM
PR-MAX 3.5
Material Ni-222 Internal
“Documents”
Manuals
Operating Procedures
Maintenance Procedures
…
6© ARC Advisory Group
Formal Structures
Structured Information Enables Higher Productivity!

7. Where is it Created? Where Used?
Stages in the Life of a Real Physical Asset
Where is it Created? Where Used?
Stages in the Life of a Real Physical Asset
Time
Asset
Ramp
Up
Oper
Rdy
Func
Asset
ctsforthe
Rdy
Peak
Perf
Assm
Asset
Asset
eldProjec
ModsSpec
ofBrownfi
Proj
p
feCycleso
Liab
Cash
Des
Proj
Plan
7© ARC Advisory Group
Lif
Cash
Idea
Basis

8. Where is it Created? Where Used?
Created for One Purpose, But Used for Many
Where is it Created? Where Used?
Created for One Purpose, But Used for Many
Time
Asset
Ramp
Up
Oper
Rdy
Func
Asset
Historical Info
to Improve
Plant
Info for
Plant O&M
ctsforthe
Rdy
Peak
Perf
Assm
Asset
Asset Plant
ieldProjec
ModsSpec
ofBrownfi
Proj
feCycleso
Liab
Cash
Des
B i
Proj
Plan
Info to
8© ARC Advisory Group
Li
Cash
Idea
BasisInfo to
Build Plant

9. How Do We Manage It?
An AIM Strategy Addresses All Factors
How Do We Manage It?
An AIM Strategy Addresses All Factors
AIM Processes
KPIs/Goals
(Complete, Accurate, Consistent, Accessible, Timely)
AIM Solutions
AIM Processes
(Governance; Creation, Collection & ETL;
QA/QC, MOC, etc.)
Asset Information
AIM Solutions
(Platform, Database, Application Support,
Device Support, Security, Access Rights, etc.)
(Taxonomies, Naming Conventions,
Medium, Form, Formats)
9© ARC Advisory Group

10. What Processes Does AIM Include?
AIM Requires Comprehensive IS Processes
What Processes Does AIM Include?
AIM Requires Comprehensive IS Processesq pq p
Process Description
AIM Data Model
Supports the building of data models that span all asset information
categories. Ensures information is complete and consistent across different
d i t t d i th t bl id fAIM Data Model
Management
uses and is structured in a way that enables rapid access from many
different asset perspectives. Supports available industry standards for
structuring and exchanging of asset information.
AIM Content
Supports collection, review/approval, validation, transformation,
enrichment, categorization and loading of asset information from
Loading &
Linking
, g g
applications and legacy formats into centralized and federated information
stores. Also supports the linking of existing data stores using both
centralized and federated strategies.
AIM Quality & Supports change management and versioning recognizing all AIM data
stores and all AIM data relationships Supports data quality strategies
Change
Management
stores and all AIM data relationships. Supports data quality strategies,
including validation and quality checks at critical points in information
flows. Aligns with corporate Data Quality and MDM programs.
AIM Role-based
U A
Parses AIM content in support of asset information structure, asset objects,
categories and relationships. Supports role-based access with tools and
language appropriate for AIM players Includes visualization of AIMUser Access
Management
language appropriate for AIM players. Includes visualization of AIM
content and collaborative workflow. Integrates with popular enterprise
portal frameworks. Supports both centralized and federated strategies.
ALM Processes
Provides an environment and workflows for collaboration across the three
major ALM processes – Design & Build, Operate & Optimize, Maintain &
10© ARC Advisory Group
ALM Processes
Collaboration
Management
j p g p p
Improve. Includes capability to create and exchange packages, markups,
comments, as-built, etc. Also supports pre-built asset information
integrations across applications within a single ALM process – e.g. Project
Design and Project Scheduling; Maintenance Management and Automation.

11. AIM Must Support Other ALM Strategies
AIM is One of Many Interdependent ALM Strategies
AIM Must Support Other ALM Strategies
AIM is One of Many Interdependent ALM Strategies
Asset Lifecycle Management
A Collection of Interdependent Business Strategies
Capital Projects Management
(Design & Build)
Capital Assets Management
(Maintenance& Reliability)
Human
Virtual
Physical Human
Virtual
Physical
AssetInformationManagement
Time
et
Ramp
Functional
• Process
Specs
• Process
Models
• Process Calcs
• Flow Diags
• Equip Calcs
Design
• Process
Design
• P&ID
• Equip Layout,
Design,
BOMs
• System
Procedures
• Project Mgmt
• Install/Test
• Descriptions
of Operation
• Operating
• Insp & Maint
• Certification
Commercial
• Financial Analysis
• CAPEX
• Depreciation
• OPEX
• Purchasing
Records
• Warranty &
Status
• Project & Site
• Procurement
• Operational
Status
• MRO
Inventory
• Training
History
• Source &
Build History
• Operating
History
• Maint History
• Inspection
Records
BrownfieldProjectsfortheAsse
Up
Oper
Rdy
Peak
Perf
ModsSpec
Assm
Asset
Func
Asset
11© ARC Advisory Group
Equip Calcs
• Equip Specs
• Func Designs
y
Detail Design
• MRO BOMs
• Certification
Reqs
• Lockout &
Safety Reqs
• Warranty &
Repair Records
• O&M Service
Agreements
Training
• Incident
Reports
• People
Certifications
Reference Data Activity Records
LifeCyclesof
Liab
Cash
Idea
Des
Basis
Proj
Plan

12. AIM for O&MAIM for O&MAIM for O&MAIM for O&M

13. What is O&M?
O&M – From Plant Startup to Plant Closure
What is O&M?
O&M – From Plant Startup to Plant Closure
Time
Asset
Ramp
Up
Oper
Rdy
Func
Asset
ctsforthe
y
Peak
Perf
Assm
Asset The O&M
ieldProjec
ModsSpec
Stages of the
Asset Lifecycle
ofBrownfi
Proj
feCycleso
Liab
Cash
Des
B i
Proj
Plan
13© ARC Advisory Group
Li
Cash
Idea
Basis

14. What Asset Information is Used in O&M?
O&M Uses Information from all AIM Flows
What Asset Information is Used in O&M?
O&M Uses Information from all AIM Flows
Time
Asset
Ramp
Up
Oper
Rdy
Func
Asset
Historical Info
to Improve
Plant
Info for
Plant O&M
ctsforthe
Rdy
Peak
Perf
Assm
Asset
Asset
The O&M
Plant
ieldProjec
ModsSpec
Stages of the
Asset Lifecycle
ofBrownfi
Proj
feCycleso
Liab
Cash
Des
B i
Proj
Plan
Info to
14© ARC Advisory Group
Li
Cash
Idea
BasisInfo to
Build Plant

15. What is the O&M Information Landscape?
IT Solutions & Data Stores for Many Different Roles
What is the O&M Information Landscape?
IT Solutions & Data Stores for Many Different Rolesyy
Plant Engineering
Plant
Design
Process
Design
Content
Mgmt gg
Maint ProdReliability MRO A tMaint
Mgmt
Prod
Mgmt
Reliability
Mgmt
MRO
Materials
EH&S Auto
15© ARC Advisory Group
OperationsMaintenance

16. Asset Information Distribution within O&M?
Asset Info is Shared/Replicated Across Many Data Stores
Asset Information Distribution within O&M?
Asset Info is Shared/Replicated Across Many Data Stores
Plant Engineering Legend:
R-Reference Data
A-Activity Records
Info fo D&B
Plant
Design
Process
Design
Content
Mgmt
Info for D&B
Info for O&M
Historical Info
R RR R
Maint ProdReliability MRO A t
R A R A R A R A R A R A
Maint
Mgmt
Prod
Mgmt
Reliability
Mgmt
MRO
Materials
EH&S Auto
16© ARC Advisory Group
OperationsMaintenance

17. Asset Information for O&MAsset Information for O&M
Creation & HandoverCreation & Handover

18. What is Asset Info Creation & Handover?
Creation & Handover Crosses Two AIM Processes
What is Asset Info Creation & Handover?
Creation & Handover Crosses Two AIM Processes
Process Description
AIM Data Model
Supports the building of data models that span all asset information
categories. Ensures information is complete and consistent across different
d i t t d i th t bl id fAIM Data Model
Management
uses and is structured in a way that enables rapid access from many
different asset perspectives. Supports available industry standards for
structuring and exchanging of asset information.
AIM Content
Supports collection, review/approval, validation, transformation,
enrichment, categorization and loading of asset information from
Loading &
Linking
, g g
applications and legacy formats into centralized and federated information
stores. Also supports the linking of existing data stores using both
centralized and federated strategies.
AIM Quality & Supports change management and versioning recognizing all AIM data
stores and all AIM data relationships Supports data quality strategies
Change
Management
stores and all AIM data relationships. Supports data quality strategies,
including validation and quality checks at critical points in information
flows. Aligns with corporate Data Quality and MDM programs.
AIM Role-based
U A
Parses AIM content in support of asset information structure, asset objects,
categories and relationships. Supports role-based access with tools and
language appropriate for AIM players Includes visualization of AIMUser Access
Management
language appropriate for AIM players. Includes visualization of AIM
content and collaborative workflow. Integrates with popular enterprise
portal frameworks. Supports both centralized and federated strategies.
ALM Processes
Provides an environment and workflows for collaboration across the three
major ALM processes – Design & Build, Operate & Optimize, Maintain &
18© ARC Advisory Group
ALM Processes
Collaboration
Management
j p g p p
Improve. Includes capability to create and exchange packages, markups,
comments, as-built, etc. Also supports pre-built asset information
integrations across applications within a single ALM process – e.g. Project
Design and Project Scheduling; Maintenance Management and Automation.

19. Who is Involved in Creation & Handover?
3 Players Share Most of the Responsibility for O&M
Who is Involved in Creation & Handover?
3 Players Share Most of the Responsibility for O&M
EPC
O/O
EquipEquip
Vendor
19© ARC Advisory Group
D&B Info O&M Info History

20. Who is Involved in Creation & Handover?
Or, 4 If You Consider Internal O/O Groups …
Who is Involved in Creation & Handover?
Or, 4 If You Consider Internal O/O Groups …
EPC
O/O
D&B
O&M
Equip
O&M
Equip
Vendor
20© ARC Advisory Group
D&B Info O&M Info History

21. Who is Involved in Creation & Handover?
Or Even 5, If You Use O&M Outsourcing Partners
Who is Involved in Creation & Handover?
Or Even 5, If You Use O&M Outsourcing Partners
O/O
EPC
D&B
O&M
Equip &
System
Suppliers
O&M Service
Providers
21© ARC Advisory Group
D&B Info O&M Info History

22. Creation & Handover Processes
The Current Situation for O&M – Issues Vary
Creation & Handover Processes
The Current Situation for O&M – Issues Vary
Well-Defined
Content Std
Poor IS Environment
to Support AIM –
Only Basic Content
Mgmt for D&B
Individual
O/O Issue
EPC
Content, Std
Handover
Procedures,
Poor Data
Interoperability
Mgmt for D&B,
Disconnected Data
Bases for O&M
O/O Issue
D&B
O&M
Interoperability
926
s
Equip
O&M
O/O or
O&M Service
ProviderWeak Content
SO159
Focus
Equip
Vendor
ProviderWeak Content
Definition, No Handover
Procedures, Lack of
Project Attention,
Contractual Roadblocks
Industry Issue
Ideal for
Guidelines!
I
22© ARC Advisory Group
D&B Info O&M Info History
Co t actua oadb oc s

23. What Should the Guidelines Address?
What, Who, How, When …
What Should the Guidelines Address?
What, Who, How, When …, , ,, , ,
What?
What are the Work Steps (eg. Collect, Transform, etc.)
What are the Work Items (eg. Maint Proc, MRO BOM, etc.)
What is the Info Content of Each Work Item
Who?
What are the various roles a party can play (eg. Primary, support,
etc.)
What are the rights/responsibilities of each role?
Matrix for Assigning Responsibilities during Contract Negotiations
How?
What Information packages to group related informationp g g p
What is the Form and Format of information and package
When?
Definition of O/O EPC and Vendor activities during D&B
23© ARC Advisory Group
Definition of O/O, EPC and Vendor activities during D&B
Matrix for defining timing of all info flows among all parties

24. For a free copy of a full ARC report on this topic please
contact the author at srsnitkin@arcweb com
Thank YouThank You
contact the author at srsnitkin@arcweb.com
For more information about Asset Lifecycle Management
please visit our web site at www.arcweb.com and look
24© ARC Advisory Group
p
under “Domains/Asset Lifecycle Management”