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Effectively Delivering on the
SaaS Model
Srikant Rao
Co-Founder and CEO
Affordable Business Solutions
           srikant.rao@abs.in
            +91-98450 29010
               www.abs.in
Effectively Delivering on the SaaS Model
RAVINDRAKINI B
    •   Associate Member of Institute of Cost &
        Works Accountants of India
    •   Centre for Development of Telematics :
        •   Finance Executive

    •   ANZ Information Technologies
        •   Head of Finance

    •   AT&T/ NCR Corporation :
        •   Financial Controller, India Operations

    •   Ampersand Software Applications
        •   Chief Financial Officer

    •   EAI Technologies:
        •    Director

    •   Affordable Business Solutions :
        •    Co-Founder and COO




5
Build Partner Ecosystem :
    Do not try to be “everything to everybody”
   Focus on your key strengths / core
   competencies
 Think “Service” not “Software”
    Move beyond solutions/ frameworks
 Relentlessly focus on :
    reducing time to market
    reducing time to deliver
    reducing costs, and
    improving service levels

                                                  11
 Targeting New Prospects
     Introductions by existing customers at the CXO – level is critical
     Cold-calling/ Tele-sales not effective
     Address SME Clusters for scalability and reach
 Customer Acquisition
    Sell Top-down
    Lead with Business Consulting
    Demonstrate only pre-packaged solutions
        by industry vertical
    Demonstrate Domain Expertise
 Accelerate Deployment :
   Avoid customization – highlight rapid replication advantages
 People :
     Hire based on functional experience and attitude
     Inculcate “service-oriented” mindset
     Offer growth path to associates on entrepreneurial model
                                                                      12
Partnerships : Build and leverage partner eco-system
13

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Case study - SaaS Abs Experience Jan07 09

  • 1. Effectively Delivering on the SaaS Model Srikant Rao Co-Founder and CEO Affordable Business Solutions srikant.rao@abs.in +91-98450 29010 www.abs.in
  • 2. Effectively Delivering on the SaaS Model
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  • 5. RAVINDRAKINI B • Associate Member of Institute of Cost & Works Accountants of India • Centre for Development of Telematics : • Finance Executive • ANZ Information Technologies • Head of Finance • AT&T/ NCR Corporation : • Financial Controller, India Operations • Ampersand Software Applications • Chief Financial Officer • EAI Technologies: • Director • Affordable Business Solutions : • Co-Founder and COO 5
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  • 11. Build Partner Ecosystem :  Do not try to be “everything to everybody” Focus on your key strengths / core competencies  Think “Service” not “Software”  Move beyond solutions/ frameworks  Relentlessly focus on :  reducing time to market  reducing time to deliver  reducing costs, and  improving service levels 11
  • 12.  Targeting New Prospects  Introductions by existing customers at the CXO – level is critical  Cold-calling/ Tele-sales not effective  Address SME Clusters for scalability and reach  Customer Acquisition  Sell Top-down  Lead with Business Consulting  Demonstrate only pre-packaged solutions  by industry vertical  Demonstrate Domain Expertise  Accelerate Deployment : Avoid customization – highlight rapid replication advantages  People :  Hire based on functional experience and attitude  Inculcate “service-oriented” mindset  Offer growth path to associates on entrepreneurial model 12 Partnerships : Build and leverage partner eco-system
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