Send4 - Batch 25 Demo Day
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The document discusses an automated online returns solution called Send4 that has experienced strong growth. Send4 has achieved $400k in annual recurring revenue, zero customer churn, and added over 100 retailers in the past 4 quarters. The solution aims to simplify the returns process for retailers and online shoppers through automating manual procedures like call centers, back office processing, refunds, and shipping.
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Send4 - Batch 25 Demo Day
- 1. The easiest way to automate online returns
- 2. angel.co/send4 | 500@send4.com.br $400KARR In the past 4 quarters ZEROCHURN +100RETAILERS
- 5. Too many manual procedures = Inefficiency CALL CENTER BACK OFFICE REFUNDSHIPPING WAREHOUSE angel.co/send4 | 500@send4.com.br EXCEL
- 6. Returns as easy as 3 steps angel.co/send4 | 500@send4.com.br
- 7. 44% UPSELL 21x ROI Extra revenue through returns 2x STORE CREDIT angel.co/send4 | 500@send4.com.br
- 8. *Quarterly ARR, on pace to TT/DDD angel.co/send4 | 500@send4.com.br ARR QoQ Growth 121% $400K 4Q1Q 2Q 3Q NOW $250K $185K $125K $60K
- 9. Leo Frade COO +5yrs E-comm Last Mile Cristian Trentin angel.co/send4 | 500@send4.com.br 4 startups & 1 successful exit CEO +18yrs Product Mgmt, MKT & Sales
- 10. angel.co/send4 | 500@send4.com.br Are you interested in returns? $400KARR ZEROCHURN +100RETAILERS
Editor's Notes
- We are the SaaS platform that, just in the past year, helped Brazilian retailers to automate more than 100K online returns
- More than 100 brands are totally relying on us to automate their online returns; By relying, I mean that once they use our platform; we make their life so much better, that they simply can't go back! And that's why we have reached so fast $400K on ARR!
- Everything start at the so called, Moment of Truth: That nice new shirt, finally arrives, and oppzzz... looks like you've grown faster than the delivery… I know… it happens to me all the time!
- But to put things into perspective, for more than 200M online Shoppers in Latam, this is just the beginning of a huge nightmare. They might wait more than 90 days to get their money back. If they get it back!!
- The point is….. the returns process, depends on so many different teams and manual procedures, that it's impossible for them to be efficient enough to match online shoppers expectations. That's a Frustration Machine running on Excel!!!
- But we have built the Satisfaction machine. We enable any kind of retailers to handle returns just the way they sell, in 3 very simple steps.
- More than that, we are helping them to influence consumers, to get store credits instead of cash refunds, and engage them to buy again and the best, spending more money! This a whole new way of doing it!
- And that explains this remarkable growth! 121% QoQ, through outbound sales, that's fucking hard! We are very proud of that!
- Me and my partner spent great part of our lives building tech companies in different parts of the world, and we are the right guys to grow this market!
- I looooovee RETURNS! I guess everybody here loves financial ones too, right? So, come talk to me, I will be very happy to tell you more about what we are doing. Thank you!