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The Good and Bad
SEM News for Startups
David Rodnitzky
The 80/20 Rule for Startups and SEM




2
Search Engine Marketing Myths v. Reality

                                     Reality
                            Innovative companies
                            are the WORST fit for
                            SEM
                            SEM is highly
                            competitive = hard
                            SEM is efficient = ROI
                            not guaranteed
                            The long tail is . . .
                            DEAD


3
Five Reasons You Should Avoid SEM

    1.   No demand for your product/service
    2.   Uncompetitive economics
    3.   Lack of SEM chops
    4.   Average or bad conversion funnel
    5.   Uncompetitive offer


     Note: There will be some good news at the end of the
     presentation – promise!




4
Reason #1: No Demand for Your Product or Service
SEM is the “Database of Intentions”

     People search for
      EXISTING products
      and services
     Search is about
      fulfillment of
      demand, not
      creation




6
Innovative Products and Solutions = Bad for
    SEM
     Which keywords would you buy:
      In 1997 for Tivo? “VCR Alternative”?
      In 2004 for Facebook? “Share with Friends”?
      In 2012 for Lytro? “Focus 1000X Camera”?




7
Reason #2: Uncompetitive Economics
SEM is an Increasingly “Efficient” Market

        •     The long tail is DEAD
              = Fewer keywords
              with more auction
              participants
        •     SEM is a staple of
              most established
              businesses
        •     Auction-based
              economics favor
              companies with
              strongest finances


9
    Source: http://wallstreetwit.blogspot.com/2008/05/efficient-market-
    hypothesis.html
Search for “Cloud Computing”




10
Search for “low cost cloud computing that runs
     on multiple servers in linux”




11
Search is Popular (Expensive), But Not Cool




           2002        2004                   2012




           Red = Spend
           Blue = Interest


12
Reason #3: A Lack of SEM Chops
The 7 Habits of Highly Effective SEM




14
     Source: http://ppcassociates.com/7habits-guide.html
Reason #4: An Average or Bad Conversion Funnel
Great SEM without a Great Conversion Funnel




16
Reason #5: Lack of a Compelling Offer
“The Competition is a Click Away”




18
And Now for Some Good News
Solve All Five Issues = $$$$$
     • AdWords is Marketing to
       hand raisers – it works!
     • Your competitors may not
       know their true economics –
       LTV, ROAS, can give you an
       advantage
     • Many (most?) AdWords
       campaigns are poorly
       managed = opportunity
     • You can start with $5!
     • Iterative testing of conversion
       funnel is relatively easy
       (Optimizely, Unbounce, etc)
     • Offer testing is also easy and
       most people don’t do it!

20
The 7 Habits of Highly Effective SEM (Again)




21
     Source: http://ppcassociates.com/7habits-guide.html
Keywords vs. Queries - A Crucial Distinction
     Keyword




     Queries




22
Creating & Analyzing The Beta Campaign

     Step One: Create the Beta
       campaign “The Bait”
        All keywords should be on
         broad match modified
         (+broad +match +modified)
     Step Two: Run raw search
       query analysis on Beta
       campaign
     Step Three: Identify winning
       queries and losing queries


23
Creating the Alpha Campaign, Refining the Beta

     Step Four: Create an Alpha
       campaign. Move winning queries
       into SKAGs in the Alpha
        SKAGs = Single Keyword Ad
         Groups
        Put all Alpha queries on Exact
         Match
        Create targeted ad text and
         landing pages for each SKAG
     Step Five: Add all losing queries to
       the Beta campaign as Negative
       Exact Match
24      -[free dragon tattoo poster]
The Air-Tight Account Secret

     Step Six: Add all Alpha queries to
       your Beta campaign as Exact
       Match Negatives!
        This prevents Google from
         matching a bait keywords to
         your profitable Alpha query
        You control bid, ad text, and
         landing page for winners!
     Step Seven: Continue to identify
       winners and losers in the Beta
       campaign. Move winners into
       the Alpha
25
Ad Text – The “Gatekeeper”
     • Call to action
     • Four human emotions
         Fear
         Greed
         Exclusivity
         Vanity
     • Targeted to specific ad group
     • Test, test, test – CTR X Conv. Rate




26
     Source: http://www.amazon.com/Direct-Mail-Copy-That-Sells
Landing Pages – The “Closer”
     •    Clear call to action
     •    Important data above the
          fold
     •    Establish credibility
     •    Highly targeted to your
          keyword & ad text
     •    Function over form (limit
          flash, sound, etc)
     •    Multiple methods of
          communication
     •    Test, test, test
     •    Quality score: contact us,
          privacy policy, about us, site
          map, load time



27
Your Next Steps
     • Ask yourself – are you in the 20%?
     • Assess your SEM chops or hire an
       expert
     • Work tirelessly on your
       conversion funnel
     • Start testing SEM - slowly




28
Thank You!
david@ppcassociates.com
www.ppcassociates.com
@rodnitzky

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David Rodnitzky, SMASH Summit NYC

  • 1. The Good and Bad SEM News for Startups David Rodnitzky
  • 2. The 80/20 Rule for Startups and SEM 2
  • 3. Search Engine Marketing Myths v. Reality Reality Innovative companies are the WORST fit for SEM SEM is highly competitive = hard SEM is efficient = ROI not guaranteed The long tail is . . . DEAD 3
  • 4. Five Reasons You Should Avoid SEM 1. No demand for your product/service 2. Uncompetitive economics 3. Lack of SEM chops 4. Average or bad conversion funnel 5. Uncompetitive offer Note: There will be some good news at the end of the presentation – promise! 4
  • 5. Reason #1: No Demand for Your Product or Service
  • 6. SEM is the “Database of Intentions”  People search for EXISTING products and services  Search is about fulfillment of demand, not creation 6
  • 7. Innovative Products and Solutions = Bad for SEM  Which keywords would you buy:  In 1997 for Tivo? “VCR Alternative”?  In 2004 for Facebook? “Share with Friends”?  In 2012 for Lytro? “Focus 1000X Camera”? 7
  • 9. SEM is an Increasingly “Efficient” Market • The long tail is DEAD = Fewer keywords with more auction participants • SEM is a staple of most established businesses • Auction-based economics favor companies with strongest finances 9 Source: http://wallstreetwit.blogspot.com/2008/05/efficient-market- hypothesis.html
  • 10. Search for “Cloud Computing” 10
  • 11. Search for “low cost cloud computing that runs on multiple servers in linux” 11
  • 12. Search is Popular (Expensive), But Not Cool 2002 2004 2012 Red = Spend Blue = Interest 12
  • 13. Reason #3: A Lack of SEM Chops
  • 14. The 7 Habits of Highly Effective SEM 14 Source: http://ppcassociates.com/7habits-guide.html
  • 15. Reason #4: An Average or Bad Conversion Funnel
  • 16. Great SEM without a Great Conversion Funnel 16
  • 17. Reason #5: Lack of a Compelling Offer
  • 18. “The Competition is a Click Away” 18
  • 19. And Now for Some Good News
  • 20. Solve All Five Issues = $$$$$ • AdWords is Marketing to hand raisers – it works! • Your competitors may not know their true economics – LTV, ROAS, can give you an advantage • Many (most?) AdWords campaigns are poorly managed = opportunity • You can start with $5! • Iterative testing of conversion funnel is relatively easy (Optimizely, Unbounce, etc) • Offer testing is also easy and most people don’t do it! 20
  • 21. The 7 Habits of Highly Effective SEM (Again) 21 Source: http://ppcassociates.com/7habits-guide.html
  • 22. Keywords vs. Queries - A Crucial Distinction Keyword Queries 22
  • 23. Creating & Analyzing The Beta Campaign Step One: Create the Beta campaign “The Bait”  All keywords should be on broad match modified (+broad +match +modified) Step Two: Run raw search query analysis on Beta campaign Step Three: Identify winning queries and losing queries 23
  • 24. Creating the Alpha Campaign, Refining the Beta Step Four: Create an Alpha campaign. Move winning queries into SKAGs in the Alpha  SKAGs = Single Keyword Ad Groups  Put all Alpha queries on Exact Match  Create targeted ad text and landing pages for each SKAG Step Five: Add all losing queries to the Beta campaign as Negative Exact Match 24  -[free dragon tattoo poster]
  • 25. The Air-Tight Account Secret Step Six: Add all Alpha queries to your Beta campaign as Exact Match Negatives!  This prevents Google from matching a bait keywords to your profitable Alpha query  You control bid, ad text, and landing page for winners! Step Seven: Continue to identify winners and losers in the Beta campaign. Move winners into the Alpha 25
  • 26. Ad Text – The “Gatekeeper” • Call to action • Four human emotions  Fear  Greed  Exclusivity  Vanity • Targeted to specific ad group • Test, test, test – CTR X Conv. Rate 26 Source: http://www.amazon.com/Direct-Mail-Copy-That-Sells
  • 27. Landing Pages – The “Closer” • Clear call to action • Important data above the fold • Establish credibility • Highly targeted to your keyword & ad text • Function over form (limit flash, sound, etc) • Multiple methods of communication • Test, test, test • Quality score: contact us, privacy policy, about us, site map, load time 27
  • 28. Your Next Steps • Ask yourself – are you in the 20%? • Assess your SEM chops or hire an expert • Work tirelessly on your conversion funnel • Start testing SEM - slowly 28