Telnexus CEO Vernon Keenan discuss how he built the Managed Service Provider Telnexus from the ground up and the lessons he has learned in the process.
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Telnexus - Quote to Cash – KazooCon 2015
1. PRESENTED BY:
Quote To Cash -
The Telnexus
Story
Or a Funny Thing Happened on The Way To The
BSS/OSS Forum
Vernon Keenan
CEO of Telnexus
2. @kazoocon
About Telnexus
• Founded July 2012 by Vernon Keenan
– Based in Berkeley, CA
– Evolved from Berkeley Logic, a local MSP
• Communication as a Unified Service for Small
Enterprises
– Offer a one-stop shop for IT, Internet & Voice
• One Year into “Going Deep” with 2600hz Kazoo
3. @kazoocon
The Problem
How do I run my business?
• Marketing
• Sales
• Orders
• Provisioning
• Taxation
• Billing
• Accounting
• IT Service Management
7. @kazoocon
It Is A Love-Hate Affair
Things We Love
• 2600hz Kazoo Platform
• API-based Telcos
• Cloud-based Systems
• High-End Routers
• Flexible Database
Systems
• A New Perspective On
Life
Things We Hate
• Waiting To Get Paid
• Billing Systems Stuck In
The Past
• Silos of Information
• Old-Fashioned Ways of
Doing Things
• Cloud Sprawl
• Manual Systems
8. @kazoocon
Things We Have Learned
• Anything but true Quote to Cash is
unsatisfying
• Existing billing systems are tied to ILEC
conventions
• Users are ready for “seat-based” pricing
• BSS/OSS system distinctions are old-fashioned
and distracting for system integrators
• The platform matters