Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.
Get the RoI: Maximise Business    Impact with eLearning        1
What if…• You could train hundreds of people with the exact  same consistent level of rigour?• You could implement your ta...
What will we talk about today•   Industry Overview (Financial Sector)•   Issues addressed via technology enabled learning•...
Industry Overview• The Financial Stability Report by RBI for December 2011  observes that the domestic financial system re...
Key Challenges for India– Slow down in GDP growth could  have some downstream impact on  asset quality– Additional capital...
Human Capital Trends in BFSI, IndiaHuman Resource            Reasons for Attrition        Cost OptimizationChallenges     ...
Why look towards  eLearning?
Learner centeredness      Access Knowledge                                  Share Knowledge              Utilize Knowledge...
…When workforce is dispersed• Real Time Product Knowledge• Higher retention of content compared to classroom training#• Ac...
Online learning
# Online Learning Found More Effective in US Department ofEducation Analysis                              “Students who to...
How do I make it work?                         12
Strategic e-Learning Continuum                   Program                  SUCCESS?               Measurement and          ...
Organizational Variables / Learning                   CulturePossible cultural barriers and facilitators that couldimpact ...
Program Goals and Objectives       Why are Program Goals so Vital?Program Goals are a vital component ofimplementation bec...
Strategies & Tactics - PlanningEvery good road trip begins with a map in hand.24x7 Learning provides an Implementation Pla...
Strategies & Tactics - Integration                    Make it sustainable!Look for integration opportunities such as:–Perf...
Strategies & Tactics - CommunicationA Marketing Plan will include:     •   Activity, item or event (What?)     •   Purpose...
Strategies & Tactics – Think about itWhat are the existing or proposed initiatives in yourorganization that could be suppo...
Measurement and Program                           Management • Levels of Evaluation and MeasurementReaction    “How I like...
Program Management - MeasurementYouve run all the reports, now what do you do withthe data?•Review with Managers•Outline c...
Program Management - Measurement       Analyze & CapitalizeLook for clues in usage and growthstatistics to identify succes...
Program Management - Discussion • Road blocks you might experience                              Not Enough TimeNo Help    ...
Blended Learning: A Great Mix!                                 24
What, Why, HowWhat is it?              Why Blend?                 How do I do it?Combining various        Norm for large  ...
Benefits of Blending         • Improved Learning           Effectiveness         • Extending the Reach         • Optimizin...
So you have…• Defined program goals• Identified target audience• Chosen learning content, platform• Set out metrics you pl...
Key Steps
24X7 LEARNING TEAM WILL CONSULT ON THEFOLLOWING ASPECTS
24x7 Learning Pvt. Ltd   Ulsoor Lakefront, Bangalore,India       Phone: +91-80-4069 9100                                  ...
Get the RoI: Maximise Business Impact with eLearning
Nächste SlideShare
Wird geladen in …5
×

Get the RoI: Maximise Business Impact with eLearning

1.336 Aufrufe

Veröffentlicht am

Read this presentation to know:
-Ways to build product knowledge among your front-line employees
-How to consistently train your entire workforce with same level of rigor and application
- How to address key priorities such as training man-days, budget-cuts and coverage
-How to ensure a direct link between your business objectives & your training agenda
- How to include a blended approach in your training initiative for maximum impact

Visit www.24x7learning.com/resources.html To download the presentation
Or
Write to vinita.tyagi@24x7learning.com if you want a copy of this presentation

Connect to Us:
Facebook: facebook.com/24x7LearningIndia
Twitter: twitter.com/24x7learning
LinkedIn: lnkd.in/6qD2pY

Veröffentlicht in: Wirtschaft & Finanzen
  • Als Erste(r) kommentieren

Get the RoI: Maximise Business Impact with eLearning

  1. 1. Get the RoI: Maximise Business Impact with eLearning 1
  2. 2. What if…• You could train hundreds of people with the exact same consistent level of rigour?• You could implement your target training mandays with 100% attendance and no time lost to travel?• You could reduce your per-head training cost by 30%, decrease cost of venue and travel to zero?
  3. 3. What will we talk about today• Industry Overview (Financial Sector)• Issues addressed via technology enabled learning• Strategic e-Learning implementation• Debunking myths associated with online learning• How to include a blended approach in your training initiative
  4. 4. Industry Overview• The Financial Stability Report by RBI for December 2011 observes that the domestic financial system remains stable in the face of an adverse international backdrop• Financial inclusion drive from Reserve Bank of India (RBI) has expanded the target market to semi-urban and rural areas• Ratings agency Moodys believe that strong deposit base of Indian lenders and Governments persistent support to public sector and private banks would act as positive factors for the `64 trillion Indian banking industry amidst the negative global scenario• In capital markets, asset management industry in India is among the fastest-growing in the world, grown four fold in past 5 years• The Indian Insurance sector is expected to reach around USD 400 billion in premium income by 2020 4
  5. 5. Key Challenges for India– Slow down in GDP growth could have some downstream impact on asset quality– Additional capital will need to be raised due to the compulsions of implementation of Basel III, a growing (albeit at a potentially decelerated rate) economy and financial inclusion 5
  6. 6. Human Capital Trends in BFSI, IndiaHuman Resource Reasons for Attrition Cost OptimizationChallenges Measures• Hiring Talent • Better Pay • Outsourcing• Retaining People • Personal reasons • Shared Services• Training & Development • Better Career options • Freeze on travel of potential leaders • Lower variable pay for Middle & Senior Heavy dependence on employeesCompetent workforce = person, relationships, critical margins service Adhere to tight budget targetsFierce competition for Good employees are hard skilled talent to find Restricted travelNo time to train Further studies, work life Headcount reduction balance, quick salary Training budget slow-down raises 6
  7. 7. Why look towards eLearning?
  8. 8. Learner centeredness Access Knowledge Share Knowledge Utilize KnowledgeCo-created, Self-Directed, Personalized
  9. 9. …When workforce is dispersed• Real Time Product Knowledge• Higher retention of content compared to classroom training#• Accessibility (flexi time)• Caters to Different Learning Needs and Types of Learners• Cost-Effectiveness (lower costs)• Improved Return on Investment (easy to measure)• Training mandays & coverage
  10. 10. Online learning
  11. 11. # Online Learning Found More Effective in US Department ofEducation Analysis “Students who took all or part of their “Students who took all or part of their class online performed better, on average, class online performed better, on average, than those taking the same course through than those taking the same course through traditional face-to-face instruction” traditional face-to-face instruction” •Online-only learners scored 9% higher on •Online-only learners scored 9% higher on tests tests • 99 studies done between 1996- • 99 studies done between 1996- 2008 were included in the analysis 2008 were included in the analysis • Study groups ranged in size from • Study groups ranged in size from 16 students to 1,857 16 students to 1,857 • 50/50 split between college and • 50/50 split between college and post-graduate adults post-graduate adults
  12. 12. How do I make it work? 12
  13. 13. Strategic e-Learning Continuum Program SUCCESS? Measurement and Program Management Strategies and Tactics Program Goals and Objectives Organizational Variables / Learning Culture
  14. 14. Organizational Variables / Learning CulturePossible cultural barriers and facilitators that couldimpact eLearning in your Organization: – Senior Management Support – Leadership and Management Style – Emerging Business Realities – Budget Priorities – Communication Practices and Information Flow – Self-paced Learning Readiness
  15. 15. Program Goals and Objectives Why are Program Goals so Vital?Program Goals are a vital component ofimplementation because they –• Set the direction and keep everyone of track• Engage stakeholders in identifying performancemetrics• Establish the connection between learning andbusiness results• Provide the basis for measuring the value of your e-learning
  16. 16. Strategies & Tactics - PlanningEvery good road trip begins with a map in hand.24x7 Learning provides an Implementation Planning Guide andSample Project Plan to help coordinate your overall e-Learningstrategy.To build a solid Project Plan:  Develop your project team  Partner with your 24x7 Learning Implementation Consultant  Set a project timeline  Establish technical requirements  Update project status regularly 16
  17. 17. Strategies & Tactics - Integration Make it sustainable!Look for integration opportunities such as:–Performance Appraisal Systems–Competency and Career Development–Professional Certification requirements–Urgent Critical Business Needs–Blended Learning Opportunities 17
  18. 18. Strategies & Tactics - CommunicationA Marketing Plan will include: • Activity, item or event (What?) • Purpose or intended result (Why?) • Media or distribution method (How?) • Responsibility (Who?) • Applicable dates (When?) 18
  19. 19. Strategies & Tactics – Think about itWhat are the existing or proposed initiatives in yourorganization that could be supported by e-Learning?Identify the initiative, the relevant e-Learning content and thesize of the potential audience.View these opportunities as building blocks towardachievement of your success criteria 19
  20. 20. Measurement and Program Management • Levels of Evaluation and MeasurementReaction “How I like it” Smile Sheet Routinely Done Course Evaluation FormKnowledge “What I learned” Pre-& post tests Routinely Done Pre & Mastery AssessmentsBehavior “What I do differently” Assessments Is Observed Follow-up Self & Others Evaluation FormResults Impact on Business The effect of Is valuable but Performance improved very rarely Surveys performance on done. Operational data business goals
  21. 21. Program Management - MeasurementYouve run all the reports, now what do you do withthe data?•Review with Managers•Outline cost benefits of program•Inquire about perceived utilization and on-the-job application•Facilitate discussion on future needs•Have a plan to inform stakeholders of your progress toward successcriteria and their ultimate business objectivesThe purpose of a program review is to protect the integrity of your e-Learning initiative. Use this opportunity to make something good even better!
  22. 22. Program Management - Measurement Analyze & CapitalizeLook for clues in usage and growthstatistics to identify success trends as well as hidden roadblocks 22
  23. 23. Program Management - Discussion • Road blocks you might experience Not Enough TimeNo Help CommunicationNot Relevant Fear and Anxiety 23
  24. 24. Blended Learning: A Great Mix! 24
  25. 25. What, Why, HowWhat is it? Why Blend? How do I do it?Combining various Norm for large Define target audience,learning methodologies enterprises learning goalsto achieve the samelearning goal Diverse, Large, Expand training out of dispersed workforce the “traditionalCombine eLearning with boundaries” – breaka virtual classroom, a Variety of learning free!physical classroom and a optionstele-coachingconversation “best of both” Balance the learner’s pace with the Focus is on the learning company’s needs – not on the mode of delivery 25
  26. 26. Benefits of Blending • Improved Learning Effectiveness • Extending the Reach • Optimizing Development Cost and Time • Optimizing Business Results • Design for Mutigenerational Learning • Integrated Design for Higher Retention
  27. 27. So you have…• Defined program goals• Identified target audience• Chosen learning content, platform• Set out metrics you plan to measureThen… 27
  28. 28. Key Steps
  29. 29. 24X7 LEARNING TEAM WILL CONSULT ON THEFOLLOWING ASPECTS
  30. 30. 24x7 Learning Pvt. Ltd Ulsoor Lakefront, Bangalore,India Phone: +91-80-4069 9100 contactus@24x7learning.com www.24x7learning.com www.learntrak.net lnkd.in/6qD2pY twitter.com/24x7learning facebook.com/24x7LearningIndia

×