Ai and Design: When, Why and How? - Morgenbooster

1508 A/S
1508 A/S1508 A/S
76%
30%
15%
Who are we?
Amanda Stadler
Client Lead
Lisbeth Torp Christensen
Head of Digital Products
1508
We design digital experiences,
loveable brands and sustainable
businesses
AI and Design?
Ai and Design: When, Why and How? - Morgenbooster
Ai and Design: When, Why and How? - Morgenbooster
Ai and Design: When, Why and How? - Morgenbooster
Job loss Dependency Upskilling
We learn how to navigate
Company culture is key
Question:
How do you envision AI shaping your work and the field of design in the long run?
I think AI could lead to entirely new
ways of designing that we can't even
conceptualize yet
9
I foresee AI tools maturing to a point
where they handle mundane tasks,
letting me focus entirely on creative
problem-solving
8
I believe that AI will fundamentally
reshape the design field, introducing
new roles and making some current
roles obsolete
4
I don't think AI will have more than a
marginal impact on my work or the
broader field of design even in the long
term
1
What did we do in
1508 when it hit us?
Ai and Design: When, Why and How? - Morgenbooster
Foundation Value Creation
• SXSW 2023
• Everlearn x2
• AI committee formation
The aha moment
Our internal process
Foundation Value Creation
• SXSW 2023
• Everlearn x2
• AI committee formation
• Safe usage & Risk management
• Discuss in internal kick offs
• Paragraph in proposal
The aha moment
Guidelines & Policy
Our internal process
Foundation Value Creation
• SXSW 2023
• Everlearn x2
• AI committee formation
• Safe usage & Risk management
• Discuss in internal kick offs
• Paragraph in proposal
The aha moment
Guidelines & Policy
Understanding & Testing
• Understand risks
• Explore opportunities
• Upskilling internally
Our internal process
Foundation Value Creation
• SXSW 2023
• Everlearn x2
• AI committee formation
• Safe usage & Risk management
• Discuss in internal kick offs
• Paragraph in proposal
• Ensure everyone has the right
tools to work with (efficient &
safely)
• Reduce technical risks of being
dependent on immature tools
• Generative AI as a natural part of
our internal processes?
• AI Solutions as logic options
integrated in our deliverables?
The aha moment
Guidelines & Policy
Understanding & Testing
AI Implementation
• Understand risks
• Explore opportunities
• Upskilling internally
Our internal process
Foundation Value Creation
• SXSW 2023
• Everlearn x2
• AI committee formation
• Safe usage & Risk management
• Discuss in internal kick offs
• Paragraph in proposal
• Ensure everyone has the right
tools to work with (efficient &
safely)
• Reduce technical risks of being
dependent on immature tools
• Generative AI as a natural part of
our internal processes?
• AI Solutions as logic options
integrated in our deliverables?
The aha moment
Guidelines & Policy
Understanding & Testing
AI Implementation
• Understand risks
• Explore opportunities
• Upskilling internally
Our internal process
Ai and Design: When, Why and How? - Morgenbooster
Generative AI exploration is accelerating, thanks to the
popularity of stable diffusion, midjourney, ChatGPT and
large language models. End-user organizations in most
industries aggressively experiment with generative AI.
Gartner VP Analyst Svetlana Sicular,
Ai and Design: When, Why and How? - Morgenbooster
AI Guidelines
Transparency
We are open with our clients
about what tools we use and
when we use it in the process.
Privacy
We respect the privacy of both
our colleagues and clients. We
do not paste or type in any
names of individuals or
company names while using any
AI tools.
AI with clients
AI Guidelines
Human decision-making
We are aware that we have the
ability to override any type of
decision that AI tools have
made.
Exploring together
We have an open mindset
around the topic and are willing
to try to implement it in our
processes to better understand
where in the process it make
sense.
AI with colleagues
AI Guidelines
Mastery of Prompting
We make sure to stay
knowledgeable and learn the art
of prompting to receive relevant
and accurate responses
Content Quality & Safety
We think twice when we create
prompts to reduce the risk of
getting harmful, biased, or
undesirable content generated.
Prompt Engineering
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
INSIGHTS & CASES
How we work with AI
Two types of AI in our work
Tools
As a help to improve and optimize our own
processes
Products
When AI is part of the products and
services we create
Proof by Design
DESIGN PRACTICE
Insight
What is the problem?
Concept development and test
Prototype, test, learn
Development
Iterative process
Proof by Design
DESIGN PRACTICE
Insight
What is the problem?
Concept development and test
Prototype, test, learn
Development
Iterative process
Create interview
guide
Plan
workshop/sprint
Competitor analysis
Desk research
Ideation
Transcribe
interviews
Analyze research
Proof by Design
DESIGN PRACTICE
Insight
What is the problem?
Concept development and test
Prototype, test, learn
Development
Iterative process
Create concepts
for test
Analyze
user tests
Create test
manuscript
Create text/images to
prototypes
Transcribe
user tests
Proof by Design
DESIGN PRACTICE
Insight
What is the problem?
Concept development and test
Prototype, test, learn
Development
Iterative process
Optimize
code
Find bugs
in code
First draft
of code
Notion Board
- with examples and how to
get started
How frequently do you partner with AI-tools in your work?
Weekly:
I engage with AI tools about once or
twice a week
9
Daily:
AI is an integral part of my workflow 8
Occasionally:
I've experimented but don't use AI
consistently
7
Monthly:
Once or twice a month, I'll use an AI tool 3
Never:
Haven't dabbled in AI tools yet 3
Case:
Create
concepts for
user test
Creating the concepts
Develop the
universe &
characters
/imagine
A woodland scene, from a kids
computer game, a tree surround
by small fairy creatures, pixel art
style
The human hand
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Case:
Design sprint
Planning the sprint
Creating a quick
prototype
Transcription
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Case:
Competitor analysis
Who & online
presence
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
When working with AI in products & services
Our approach
Case:
Insurance bot
User problem:
It is difficult for the users to sort in
the information on the website to
figure out if they are covered or not
Ai and Design: When, Why and How? - Morgenbooster
Ai and Design: When, Why and How? - Morgenbooster
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
Risks & Challenges
Loss of uniqueness
Generic input will most likely render generic
output, why we need to understand how to
prompt.
Ethics & Biases
Models are a product of the data they were
trained on, in many cases biased.
Hallucination
Models do not have a good or true sense of
reality and may create incorrect information.
Dependent on third-party providers
Becoming dependent on third-party providers
makes us vulnerable to sudden price changes
etc.
Copyright
AI-generated work are constructed from
existing material. Can we use it without
breaking copyright law?
Privacy & Security
How is information we input used? How do we
safeguard confidential data?
What now?
Two future perspectives
Today
2025
2030
2035
2040
2045
2050
Two future perspectives
Today
2025
2030
2035
2040
2045
2050
Two future perspectives
Today
2025
2030
2035
2040
2045
2050
76% ljkjlk
30%
15%
76% Have used AI in their work
30% Work in a company with either policies or guidelines
15% Received AI-training from their company
AI-course
11-12 October
Sign up via
amanda.stadler@1508.dk
Top 3 inspiration
1.Best podcast
AI revolutionen - (in Danish) host: Mikkel Rosenvold & Anders Bæk-
Møller
2.Best talk
Design in Tech 2023: Design and Artificial Intelligence - John
Meada
3.Best AI design ressource
AI meets design toolkit - Tools to help at each step of the design
thinking process to design with and for AI
What do you think about
bringing AI into the design
process?
Thank you!
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Ai and Design: When, Why and How? - Morgenbooster

  • 2. Who are we? Amanda Stadler Client Lead Lisbeth Torp Christensen Head of Digital Products
  • 3. 1508 We design digital experiences, loveable brands and sustainable businesses
  • 8. Job loss Dependency Upskilling
  • 9. We learn how to navigate
  • 11. Question: How do you envision AI shaping your work and the field of design in the long run? I think AI could lead to entirely new ways of designing that we can't even conceptualize yet 9 I foresee AI tools maturing to a point where they handle mundane tasks, letting me focus entirely on creative problem-solving 8 I believe that AI will fundamentally reshape the design field, introducing new roles and making some current roles obsolete 4 I don't think AI will have more than a marginal impact on my work or the broader field of design even in the long term 1
  • 12. What did we do in 1508 when it hit us?
  • 14. Foundation Value Creation • SXSW 2023 • Everlearn x2 • AI committee formation The aha moment Our internal process
  • 15. Foundation Value Creation • SXSW 2023 • Everlearn x2 • AI committee formation • Safe usage & Risk management • Discuss in internal kick offs • Paragraph in proposal The aha moment Guidelines & Policy Our internal process
  • 16. Foundation Value Creation • SXSW 2023 • Everlearn x2 • AI committee formation • Safe usage & Risk management • Discuss in internal kick offs • Paragraph in proposal The aha moment Guidelines & Policy Understanding & Testing • Understand risks • Explore opportunities • Upskilling internally Our internal process
  • 17. Foundation Value Creation • SXSW 2023 • Everlearn x2 • AI committee formation • Safe usage & Risk management • Discuss in internal kick offs • Paragraph in proposal • Ensure everyone has the right tools to work with (efficient & safely) • Reduce technical risks of being dependent on immature tools • Generative AI as a natural part of our internal processes? • AI Solutions as logic options integrated in our deliverables? The aha moment Guidelines & Policy Understanding & Testing AI Implementation • Understand risks • Explore opportunities • Upskilling internally Our internal process
  • 18. Foundation Value Creation • SXSW 2023 • Everlearn x2 • AI committee formation • Safe usage & Risk management • Discuss in internal kick offs • Paragraph in proposal • Ensure everyone has the right tools to work with (efficient & safely) • Reduce technical risks of being dependent on immature tools • Generative AI as a natural part of our internal processes? • AI Solutions as logic options integrated in our deliverables? The aha moment Guidelines & Policy Understanding & Testing AI Implementation • Understand risks • Explore opportunities • Upskilling internally Our internal process
  • 20. Generative AI exploration is accelerating, thanks to the popularity of stable diffusion, midjourney, ChatGPT and large language models. End-user organizations in most industries aggressively experiment with generative AI. Gartner VP Analyst Svetlana Sicular,
  • 22. AI Guidelines Transparency We are open with our clients about what tools we use and when we use it in the process. Privacy We respect the privacy of both our colleagues and clients. We do not paste or type in any names of individuals or company names while using any AI tools. AI with clients
  • 23. AI Guidelines Human decision-making We are aware that we have the ability to override any type of decision that AI tools have made. Exploring together We have an open mindset around the topic and are willing to try to implement it in our processes to better understand where in the process it make sense. AI with colleagues
  • 24. AI Guidelines Mastery of Prompting We make sure to stay knowledgeable and learn the art of prompting to receive relevant and accurate responses Content Quality & Safety We think twice when we create prompts to reduce the risk of getting harmful, biased, or undesirable content generated. Prompt Engineering
  • 25. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 26. INSIGHTS & CASES How we work with AI
  • 27. Two types of AI in our work Tools As a help to improve and optimize our own processes Products When AI is part of the products and services we create
  • 28. Proof by Design DESIGN PRACTICE Insight What is the problem? Concept development and test Prototype, test, learn Development Iterative process
  • 29. Proof by Design DESIGN PRACTICE Insight What is the problem? Concept development and test Prototype, test, learn Development Iterative process Create interview guide Plan workshop/sprint Competitor analysis Desk research Ideation Transcribe interviews Analyze research
  • 30. Proof by Design DESIGN PRACTICE Insight What is the problem? Concept development and test Prototype, test, learn Development Iterative process Create concepts for test Analyze user tests Create test manuscript Create text/images to prototypes Transcribe user tests
  • 31. Proof by Design DESIGN PRACTICE Insight What is the problem? Concept development and test Prototype, test, learn Development Iterative process Optimize code Find bugs in code First draft of code
  • 32. Notion Board - with examples and how to get started
  • 33. How frequently do you partner with AI-tools in your work? Weekly: I engage with AI tools about once or twice a week 9 Daily: AI is an integral part of my workflow 8 Occasionally: I've experimented but don't use AI consistently 7 Monthly: Once or twice a month, I'll use an AI tool 3 Never: Haven't dabbled in AI tools yet 3
  • 36. Develop the universe & characters /imagine A woodland scene, from a kids computer game, a tree surround by small fairy creatures, pixel art style
  • 38. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 39. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 44. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 45. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 48. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 49. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 50. When working with AI in products & services
  • 52. Case: Insurance bot User problem: It is difficult for the users to sort in the information on the website to figure out if they are covered or not
  • 55. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 56. Risks & Challenges Loss of uniqueness Generic input will most likely render generic output, why we need to understand how to prompt. Ethics & Biases Models are a product of the data they were trained on, in many cases biased. Hallucination Models do not have a good or true sense of reality and may create incorrect information. Dependent on third-party providers Becoming dependent on third-party providers makes us vulnerable to sudden price changes etc. Copyright AI-generated work are constructed from existing material. Can we use it without breaking copyright law? Privacy & Security How is information we input used? How do we safeguard confidential data?
  • 62. 76% Have used AI in their work 30% Work in a company with either policies or guidelines 15% Received AI-training from their company
  • 63. AI-course 11-12 October Sign up via amanda.stadler@1508.dk
  • 64. Top 3 inspiration 1.Best podcast AI revolutionen - (in Danish) host: Mikkel Rosenvold & Anders Bæk- Møller 2.Best talk Design in Tech 2023: Design and Artificial Intelligence - John Meada 3.Best AI design ressource AI meets design toolkit - Tools to help at each step of the design thinking process to design with and for AI
  • 65. What do you think about bringing AI into the design process?