9. Z
Icebreaker
Brain Teasers
• Teaser 2
• In black you can read the word GOOD, in
white the word EVIL. (inside each black
letter is a white letter).
• It’s all very physiological too, because it
visualizes the concept that good can’t exist
without evil (or absence of good is evil)
13. Z
Icebreaker
Brain Teasers
• Teaser 3
• You may not see at first, but the white
spaces read the word OPTICAL, the blue
landscape reads the word ILLUSION.
• Look again! Can you see why this painting
is called an optical illusion?
21. Z
Icebreaker
Brain Teasers
• Teaser 5
• You probably read the word ME in brown,
but…..
• When you look through ME you will see
YOU.
• Do you need to look again?
23. Z
Scope of the Lesson
• Impact of ICT in Business
• ICT’s Impact on Business Operation
• ICT Basics
• Role of ICT in Business
• Competitive Advantage of ICT
24. Z
Learning Outcomes
By the end of the lesson, you will be
familiar with the impact of Information
Communications Technology in Business.
• Define and explain perception of the ICT
basics.
• Identify and compare the dynamics of the role
of ICT in business.
• Describe the features and the aim of the
competitive advantage of ICT.
25. Z
ICT’s Impact on
Business Operation
• Information Technology is everywhere in
business.
• Anyone involved in business must understand
technology.
26. Z
ICT’s Impact on
Business Operation
• Accounting: provides quantitative information
about the finances of the business including
recording, measuring and describing financial
information.
• Finance: deals with the strategic financial
issues associated with increasing the value of
the business, while observing applicable laws
and social responsibility.
27. Z
ICT’s Impact on
Business Operation
• Human Resources: includes the policies, plans
and procedures for the effective management of
employees.
• Sales: the function of selling a good or
services and focuses on increasing customer
sales, which increases company revenues.
28. Z
ICT Basics
• Information Technology: is the totality of
means employed to systematically correct,
process, store, present, and share information,
in the support of human intellectual activities.
• Information Technology is also known as
Information and Communications Technology
(ICT).
29. Z
ICT Basics
• Technology plays a vital role in the business
world.
• It provides the tool and functions on which
almost all companies throughout the world run.
• With the advent of new technologies, the use
of computers and internet has increase.
30. Z
ICT Basics
• History: before the development of modern
technology, there was the trade and barter
system.
• Advances led to a skeleton of what we know
as business today.
• People handled every aspect of running a
business, even the responsibility of making
machines work manually.
31. Z
ICT Basics
• Significance: technology and business are
practically inseparable today.
• Without technology and computers, the
routine business would be severely slowed.
• Benefits: Business has become so entrenched
with technology because of the benefits that
technology provides. E.g: It decreases the time
it takes to perform a task, ability to take
multiple tasks at one and low acquisition costs.
32. Z
ICT Basics
• Opportunities: the use of technology in
business has created opportunity for more
technological advances.
• Many business functions are able to operate
autonomously with the use of technology.
• This has led to the need for software
development companies and business
consultants domestically.
33. Z
ICT Basics
• Considerations: while there are innumerable
benefits of using technology in business, there
are some downsides.
• According to United Nations University, it has
led to increased dependency.
• According to the small business bible, it has
also led to a decline in the skill level end user.
• It has eventual reduction of incomes.
34. Z
Role of ICT in Business
• Information Technology has become a vital
and integral part of every business plan. From
multi-national corporations who maintain
mainframe systems and databases to small
businesses that own a single computer, IT plays
a role.
• The reasons for the omnipresent use of
computer technology in business are the
following:
35. Z
Role of ICT in Business
• Communication: for many companies, email
is the principal means of communication
between employees, suppliers and customers.
• Over the years, a number of other
communications tool have also developed like
live chat systems, online meeting tools and
even video conferencing systems.
36. Z
Role of ICT in Business
• Inventory Management: inventory
management systems track the quantity of each
item a company maintains, triggering an order
of additional stock when the quantities fall
below a pre-determined amount.
• Data Management: companies are able to
store and maintain tremendous amount of
historical data economically, and employees
benefit from immediate access to the
documents they need.
37. Z
Role of ICT in Business
• Management Information System (MIS):
enable companies to track sales data, expenses
and productivity levels.
• Managers can track sales on a daily basis,
allowing them to immediately react to lower-
than-expected numbers by boosting employee
productivity or reducing the cost of an item.
38. Z
Role of ICT in Business
• Customer Relationship Management (CRM):
systems capture interaction a company has with
a customer, so that a more enriching experience
is possible.
• It helps to improve the way they design and
manage customer relationships.
39. Z
Role of ICT in Business
• The other role of IT in terms of productivity:
• Productivity
• Speed of Processing
• Online Storage
• Replacing Human Labor
• Scalability
• Advertising
40. Z
Competitive Advantage of ICT
• A fundamental change is happening in
companies competition due to change in global
business’ environment.
• Development in Banking Sector: have speed
up communication and transaction to client.
• Economy of Production: the emergence of IT
sets another trends.
41. Z
Competitive Advantage of ICT
• Fundamental Requirement: Competitive
advantages for an organization if it is survive in
long term.
• IT has been perceived: it means to provide
more efficient process that would led to lower
costs.
• Widespread Impact: increasing new
technology continues to progressively penetrate
into core business.
