Zobble solutions is a leader in providing customized and innovative elearning solutions. We provide various services through which can make learning effective, affordable and highest reach. The various solutions we provide are Mobile Learning, Learning Management System, Game Based Learning, 2D Animation, Web based applications and portal development.
2. Table of Contents
03. About Us……………………………………………….
04. Our Services…………………………………………..
05. Our Esteemed Clientele…………………………
06. Our Products…………………………………….……..
11. Project Life Cycle……………………………….……...
12. The Approach……………………………………….….
16. Template-driven approach…………………………....
18. Assessment Strategy…………………………….……
20. Development Tools and Technologies…………..…..
21. 2D Animation movie………………………………...
22. Gaming Portal……………………………………….
23. Game Based Application ………………………….
25. UI Design………………………………………………
27. Contact Details…………………………………
This document and the information contained herein is confidential to, and the property of Zobble Solutions, and is made
available to Zobble Solutions employees and others acting on behalf of the company for the sole purpose of conducting
Zobble Solutions’ business.
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3. About Us
Zobble Solutions provides unique and innovative training solutions to customers in
various industry segments, such as, Education (K-12 and Higher Education), Airlines,
Healthcare, Publishing, Banking and Finance, Application training, Logistics, and
Telecom.
We specialize in Content development (custom content development, content re-
purposing, and courseware production), Game development and Application
development.
Apart from custom application development expertise we also have our own products
such as:
Learning Management System (On-demand and SAAS model)
Assessment Management System
Office Manager-MIS System
Lead Management System
Elearning Course Shell Framework
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4. Our Services
Custom Course Development
Zobble expertise in converting your existing manuals, power points and classroom seminars into
standalone or blended learning programs. These courses meet usability and accessibility
standards, such as AICC, SCORM, Section 508 and can be been successfully deployed on any LMS.
Through the use of narration, iconography, illustration and animation our training developers will
bring your content to life, highlighting the learning objectives of your training program.
Assessments:
Our assessments are created to test the learner on all the levels of learning, based on Bloom’s
Taxonomy. Depending on the level of learning to be tested, assessments range from the simple
Multiple Choice questions to those requiring decision-making skills of the learner, such as
subjective questions, decision trees, and others.
Media development:
Our media development team specializes in graphic design, Illustration, Iconography, animations
and audio-video recording, editing and optimization. These immersive 2D and 3D animations
ensure effective comprehension and retention of the learning content.
Simulations:
With simulations, we create a plausible environment where learners can experience real-time
situations at close quarters. We create custom simulations using Flash Action Script or Adobe
Captivate. The simulations provide learners with an interactive practice platform.
Globalization-at-Source:
This methodology helps enhance global user experience, compress release cycles, and reduce the
cost of creating courseware in multiple languages.
Learning Games/Game based applications:
We have conceptualized and developed highly interactive games to help engage learners and
thereby aid learning. These include stand-alone games as well as educational games to
supplement a training program.
Custom application development:
Our customized applications make Zobble a one-stop-shop for all your Elearning needs.
Key applications developed:
Learning Management System
Assessment Engine
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Corporate gaming portal
5. Our Esteemed Clientele
Partial list of clients:
JP Morgan Chase
Reliance Consumer Finance
Saint Gobain India Pvt. Ltd.
SBI Life Insurance Pvt. Ltd.
TAJ Hotels and Resorts.
ICICI Prudential Life Insurance Pvt. Ltd.
Birla Sun life Insurance Pvt. Ltd.
Tata Teleservices Pvt. Ltd.
ICICI Bank Ltd.
Azim Premji Foundation
Gelnova Laboratories Pvt. Ltd.
EduRiser - An SBU of Trinity
Academy of Corporate Training Ltd.
3view Group Pte. Ltd.
JetKing Infotrain Ltd.
Comat Technologies Ltd.
Lionbridge Technologies Pvt. Ltd.
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6. Our Products - Learning Management System
We’ve applied our extensive domain knowledge to create certain off-the shelf products.
Our best offering, GuruLMS is the Powerful & flexible Learning Management System
with high utility and low cost of ownership.
Key features:
Clean, clutter-free interface developed in Flash
Customizable look-and-feel, and branding
Integrated assessment engine
Easy administration
Easy report generation
Exporting to several different formats
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7. Assessment Management System
Zobble’s Assessment engine is a Web-based application that enables the management and
delivery of online tests/assessments. The assessment engine provides valuable feedback which
helps management test, evaluate, track and reward the level of learning achieved by the end
users.
Key features:
Assessment scheduler
Question bank management
Assign assessment to multiple users
Report generation
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8. Lead Management System
Zobble’s Lead Management System offers automated end-to-end solution to all your Business
Development needs. It will help you maintain and track a detailed profiles of your prospective
clients.
It will help you organize and manage your business development team by assigning leads to the
business development executive. An executive can record logs of all the follow ups made with his
clients. Sales leads can be followed up, tracked and monitored until Closing. Manage and monitor
all your sales team’s activity, time-stamped logs of user activity, take complete control over user
access rights
Key features:
Client management
Multiple lead assignment
Sales Lead management
Lead status tracking
Lead dashboard
Report generation
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9. Customer Service Simulator
Zobble presents its Customer Service Simulator, which is targeted at front-line customer service
professionals. With our scenario-based approach, we provide the learners with multi-faceted problems
and help them to resolve these problems. These courses provide specific, measurable and result-
oriented skills to the learners.
Some of its features include:
Demonstration mode - is a self-running animation of the steps in a
transaction or procedure.
Practice mode - the learner gets ample opportunity to practice what has been demonstrated.
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10. Office Manager
Zobble’s Office Manager offers automated end-to-end management of employee time and
performance.
It integrates a wide range of data collection devices and applies extensive work rules and benefit
policies, to generate detailed management reports and process data for export to various internal
functions.
Its base system and modular functionality options allow you to configure the solution you need, at
competitive prices.
Key features:
Resource Management
Attendance Management
Client Management
Project Management
Information Management
Report Generation
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11. Project Life Cycle
Zobble Solutions follows the ADDIE (Analysis,
Design, Development, Implementation and
Evaluation) model for content development
services. Zobble has customized this model to
follow a three-step approach, namely, Design,
Development, and Integration and Delivery.
Phase-wise deliverables:
Phase Deliverables
Training need analysis
Audience analysis
Technical specifications
Approach document
Analysis Project schedule and team
description
Design
Risks and Defect management
control document
Instructional design document
Design Visual design document
Technical design document
Storyboards
Graphics & animations
Development Development
Use cases for unit testing
Test Plans
Alpha Delivery
Implementation
Integration and Final Course
delivery
Evaluation System Test Plan & results Final
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12. The Approach
Zobble Solutions believes in applying an active learning methodology, which promotes learner
control. The user is in complete control of the learning process and is not being tutored in the
conventional sense. This leads to a greater level of involvement and an enhanced learning
experience.
Zobble applies an approach that blends traditional theory, such as Gagné’s Nine Events of
Instruction, with modern instructional design principles, such as those advanced by Merrill and Clark,
to yield a more effective and higher quality learning product.
Bloom’s taxonomy provides the framework for designing and building assessments. It describes six
levels of cognitive learning - Knowledge, Comprehension, Application, Analysis, and Synthesis.
Most courses are designed at a minimum Bloom’s taxonomy level 3 – Application. In effect, learners
are expected to apply values learnt in their day-to-day functioning.
Instructional elements:
The following instructional elements help impart an engaging learning experience for the user.
Central character (Mascot/Avatar):
A character lends credibility to the training. Moreover, it motivates and educates the learner, while
ensuring that it exudes trust in the content covered. Characters can also create interest and inject
humor into an otherwise dry subject.
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13. Audio:
Most of our courses are audio-
based to support.
Embedded video:
Certain domains, such as airlines, use
videos that simulate the actual environment
for the learner.
Performance Support Materials:
In Gagné’s terms, performance support materials promote “learning retention and transfer” to the work
environment. Zobble uses the following aids singularly or in combination for certain training programs.
Printable References:
Information that is useful to the
learner, but not vital, is available in
the form of printable resources on
specific screens.
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14. Resources:
Additional training material and
reference links are available as
down able resources globally or on
specific screens.
Use of visuals:
Depending upon the target profile and age group of the audience, certain courses are visually driven,
as opposed to information-heavy screens. The use of media elements, such as filmstrips in case of
scenarios, retains learner attention.
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15. Self-checks:
Periodic self-checks are provided to help
learners assess their understanding and
correct misconceptions and errors.
These are in the form of:
a) Role-plays
b) Scenario-based questions
c) Crosswords and other word puzzles
Bookmarking:
Most courses support the bookmark
feature. While viewing a module, the
learner can choose to exit the course.
When the learner returns, s/he has an
option of returning to the last page
visited or viewing the course menu.
Glossary:
Unfamiliar/ tricky terms appear as
hyperlinks with text on screen or
their meaning can be found using
the glossary button available at all
times in the course. .
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16. Template-Driven Approach
Content is authored and delivered through a preset format that specifies the amount of text, the
size of the graphic, and functionality, if any, for the screen. Once a template is created, it can be
used repeatedly across the course. This approach automates the production of creating screens.
Besides ensuring consistency across screens, the user becomes familiar with screen layouts and
is not presented with new formats for each screen.
Based on the course content, we typically use five categories of templates:
01. Expository Templates
These templates present content
through non-interactive screens.
Information is provided in
paragraph(s) supplemented by an
image, animation or illustration.
02. Interactive Templates
Interactive templates encourage interaction with a problem statement or a scenario. These
templates include filmstrips, scenario based role-plays, drag and drop activities, and crossword
puzzles.
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17. 03. Exploratory Templates
These templates help enhance recall for a concept. The
user explores various parts of the screen to locate
additional information. These are typically click-and-
reveal templates.
04. Simulation Templates
This category of templates simulates
an application or scenario. Users see
screenshots of the actual application
and are required to carry out a
procedure. Step-by-step instructions
tell the user how to proceed. In case
the user is unable to perform a
particular step, feedback is given to
help him/her continue. This involves
high user interaction.
05. Question Templates
These templates are used to test
concepts learnt in individual modules.
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18. Assessment Strategy
Self-check Questions:
These questions appear at the end of a sub-module/concept to test the learner’s understanding of
concept. Although these questions are not scored, elaborate feedback is provided to the learner to
explain incorrect answers and restate correct answers.
Assessment questions:
At the end of each topic, the learner needs to attempt the assessment. Questions in this section map
directly to the topic objectives. These questions are scored and a passing score leads to certification
for certain courses. Some of the examples of assessments are as follows:
01. Single Select Questions
Questions of this type have multiple answer options and only one correct answer.
02. Multiple Select Questions
Questions of this type have multiple
answer options and more than
one correct answer.
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19. 03. Drag and Drop
These templates help enhance recall for a concept. The user explores various parts of the screen
to locate additional information. These are typically click-and-reveal templates.
04. Game based Assessments
These templates help in assessing the adult learners in a game like environment and take away
the boredom and stress of being assessed.
Scoring Strategy:
The scoring strategy depends on the weight age assigned to each question.. As feedback, a
recommended list of topics the learner should revisit, is displayed. A passing score may lead to
certification; in some cases, the score is emailed to the learner’s supervisor who can decide the next
course of action.
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20. Development Tools and Technologies
We build our courses using the latest of tools and technologies.
Languages JavaScript, ASP, PHP, .Net, HTML, DHTML, XML
Databases SQL, MySQL, and Access
Design tools Adobe Photoshop, Adobe Illustrator, 3D Max, CorelDraw,
Macromedia Fireworks
Authoring/Programming tools Adobe Authorware, Adobe Flash MX, Adobe Director, Adobe
DreamWeaver, Lectora and Toolbook Instructor
Audio/Video Software Sound Forge, Adobe Premiere, Adobe Aftereffects
Compliance AICC/SCORM & Section 508 for accessibility compliance
Delivery modes:
Zobble Solutions can deliver training programs in the following formats:
• CD-ROM / DVD /VCD for Standalone delivery
• LMS Deployment(For any proprietary SCORM/AICC Compliant LMS)
• Online Hosted on GuruLMS
• Web (Deployed on client’s internet/intranet servers)
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21. 2D Animation movie
Such 2D animated movie training module used a story format with a touch of humor bringing in
spoofed characters from hugely popular bollywood movie industry. Three scenarios on bomb
blast, fire and earthquake situation were woven into one story. The animations were developed
entirely in Flash which was later modified to Windows Media Player format for CD-based training.
Some of its highlights are:
The animation features the most popular bollywood actors which appealed to a large audience.
Smart of a screenplay to convey the safety training objectives.
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22. Gaming Portal
Zobble’s Gaming portal is a learning platform for all employees and prospective employees of a
company to learn through play.
The core objective is to hone up ones skills by practicing through the game site and learn through
personal experience. The platform enables the individual to go through learning process on his own.
Some of its highlights include:
Gives the spectrum of employee who have basic schooling and a nature to help others
Provides limitless opportunities to rehearse , review and take creative criticism from the site
Serious class room trainings is replaced with true interest of the individual being the motivation.
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23. Game Based Applications
Vertical Unlimited (Form filling simulator)
Vertical Unlimited provides an ideal Practice Platform
to the learner to identify all the possible errors that a
customer makes while filling a form. Multiple customer
profiles are covered across forms. This kind of practice
enables the learners to become ‘experts’ in spotting
any errors when they receive the filled form from the
customer.
Vertical Unlimited is not about a set of general
knowledge questions, neither is it any kind of quiz. It is
about applying one’s job skills to the game while
playing it.
A considerable number of target participants were not
very comfortable with computers and online training.
This made the game design more challenging as the
game needed to be intuitive and simple, else the
learners would find it complicated to play.
Insurance Ka Genie (Assessment Engine)
The game is an IC33 mock exam simulator based on
IRDA regulated course content .
The client wanted an assessment engine, where their
candidates aspiring to become Insurance advisors can
practice on questions from a pool of 600 questions.
The game blends the assessment engine into a theme
where the player has to answer a genie’s questions to
reach to a hidden treasure.
Such a game theme holds the players attention
throughout the game and helps him in getting ready for
the actual exam.
The immediate benefit of the game was the increase in
the number of passing percentage of the advisors .
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24. Game Based Applications
Chase Your CK Adventure (Game on American Culture)
The client, JP Morgan Chase, operates a contact
centre in India to service customers in the United
States. The centers are staffed almost entirely by
Indian nationals unfamiliar with the social norms and
realities in the US. For example, it is rare in India for a
high-school student calling up for a credit card, but the
same is common in the US. The client therefore
wanted an e-learning course that would give their India
contact centre staff a strong knowledge of social and
economic norms in the US society.
The game familiarizes the Indian staff with
the milestones in the life of an average
American and their financial needs at each
such milestone, so that the Indian staff can
respond appropriately to US customer
requests and enquiries.
The game is based on the famous board game “Game
of Life”. Zobble developed a custom car circuit on
which a 3d car ran on the basis of the number
reflected on the spin wheel.
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25. UI Design as per Usability Concepts
User Friendly Interfaces:
Our design team takes into consideration various psychological aspects of human behaviour,
while designing an interface. These are the psychological effects of interface components, such
as colour and visual objects. We design user-friendly interfaces that are easy to navigate, while at
the same time appealing and identifiable for the course audience.
Sample GUIs with all the standard features like Print,Glossary,Learning resources (downloadable word, pdf
files),Transcript ,Volume Control, Animation Slider,Replay,Menu (Sliding & popup)
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26. Client Testimonials
Gurmeet Bhatia - Vice President Sales & Distribution (ICICI Prudential
Insurance Company), speaking about the game based learning
applications deployed at ICICI Prudential Insurance.
“This game (Vertical Unlimited) provided a good visual interface &
opportunities for our sales force to practice application form filling in a
simulated environment. “
Agnelo Joseph - AVP – HR (Reliance Consumer
Finance), speaking about the scenario based course on
Performance Management Systems deployed in their
organization.
“We are proud of our association with you all. Thank you
for the effort which is highly appreciated
We continue to look forward to close working
relationship with Zobble.”
Jyoti Tiwari- HR (Saint-Gobain India), speaking
about the scenario based course on Code of Conduct
deployed in their organization.
“We thank you and your team for the considerable
effort that has been put to bring up our E-learning
module: Saint-Gobain India Code of Conduct, Saint-
Gobain India to its current shape. This module was
recognized and awarded a Star in our Global Star
Communication Awards for the articulation and
treatment of each element”.
Conrad Serrao- Training Manager (JP Morgan Chase
card services ), speaking about the Game based learning
application and induction course deployed in their
organization.
“It was a pleasure working with the Zobble team and the
projects were delivered as per expectations. I do appreciate
the flexibility of your team towards ever changing timelines
& specifications which still were dealt with patience and
catered to as requested. I do look forward to the
partnership in 2010 for some more upcoming projects”.
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