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ZipCash Credentials &
     Case Studies

M A K I N G M O B I LE / D I G I TA L M O N E Y
  & R E W A R D S W O R K F O R YO U R
                   BRAND
Zip Cash – Digital Money concept
Who we are, what we do
  ZipCash is a mobile and internet based
   transactions engine which powers
   Brand Promotions                                Connecting Brands & Customers
   Brand Rewards
   Consumer / Trade Loyalty Programs
   Social Media Rewards
   Employee Incentives & Rewards
   Co-Branded & White Labeled Payment Solutions

  ZipCash is India’s first mobile payment service for consumers
   using the pre paid model whereby consumers can shop online, offline or
   pay their bills using a mobile phone. ZipCash has been authorized by the
   Reserve Bank of India to set up a Payment System under the “Payments
   & Settlement Act, 2007
  ZipCash has robust systems & processes in place which have undergone
   thorough Information System audits to ensure scalability, availability of
   the system & good end-user experience. ZipCash provides a simple,
   frictionless and intuitive Redemption platform to its it’s end customers.
ZipCash Digital Payment

   ZipCash is a payment service targeted
    at consumers whereby they can make
    online as well as offline
    micropayments using Mobile SMS as
    well as the Internet
     Each party needs only a Mobile
       phone & a prepaid ZipCash balance
       to conduct a transaction
     Implementation is Bank/ Telco/
       Device agnostic
     Prepaid model ensures limited
       liability
     Customers can top up their ZipCash
       balance via ZipCash Cash Cards        You have
                                             received a bill
       home delivered across the country     from MTNL for
       or use any VISA/ MASTER credit        Rs. 450 To pay
       cards or one of the 26 Netbanking     SMS to 56767
                                             ZIP 1002 <PIN>
       Accounts online. Soon, ZipCash will
       also be available at 6000 outlets
       across India.
A. User Experience: Online Shopping


                                                     Product Demo



                                        2   AX124Z
                                            1 Message         System
                                            9810098100        generated
                                            Received
                                            *BookMyShow*      unique
                                            has sent you      Transaction ID /
                                            bill for Rs 250   One Time
                                                              Password
                                            *2 Movie
                                            Tickets *
                                                              3
                                                                  Payment
                                                                  ZIP
                                                                  Successful!
                                                                  AX124Z paid
                                                                  You have
                                                                  ****
                                                                  Rs 250 to
                                                                  BookMyShow.
                                                                  Bal: Rs 650




            Choose ZipCash
            Payment Option
            Enter Mobile
                           9830098300
        1   Number
Services offered by ZipCash




       Awareness                 Interest                Desire             Action


                                                       Radio           Brand
            SMS                      Sampling                                     mVouchers
                                                     Promotion       Promotions
            Blast


                                                                  Social
                                                       Consumer   Media /
                                            Events                             Loyalty   mGifting
                                                        Updates   Mobile
                                                                  Promos




  Social
            Customer    Trade         Sales
  Media
             loyalty   Loyalty        CRM
Campaigns
Brand Promotions &
                 Rewards

                1. ACROSS MARKETS / CITIES
2 . A C R O S S C O N S U M E R S – E D U C AT E D / N O N E D U C AT E D
   3. ACROSS CONSUMERS – EVEN FOR NON-ONLINE
                4. ACROSS MOBILE HANDSETS
              5 . A C R O S S T E L E C O M O P E R AT O R S
Brand Purchase/Trial/ Interaction –                                               User uses the balance

  Real time Activation Workflow
                                                                              1
                                                                                  MOBILE TOPUPS


                                                                              2
                                              User receives the SMS               BILLS – UTILITY
                         ZipCash validates                                        & POSTPAID
                                                     Thank you for
                        the unique no. from
                                                  Participating in XXX.
                         the Campaign list,
                                                   You have received          3
       Customer               creates a         ZipCash Coupons worth             ONLINE SHOPPING
     scratches the         digital Account     Rs.X. Use this to pay bills,
    card and sends              for the         buy mobile talk time, Gift
   the unique no. to      Mobile Number,        Vouchers, Ringtones or        4
                       Then credits ZipCash    shop at over 250 websites!         DAILY DEALS
   56767 or 98xxxx:
                           Coupons worth           With XXX you are
   ZIP PEPSI A6TAX
                                                    Always a winner!
                         predefined amount                                    5
                               Into the                                           SEND MONEY
                           digital Account.                                       TO FRIENDS


                                                                              6
                                                                                  TRANSFER TO
                                                                                  BANK ACCOUNT


                                                                              7
                                                                                  RETAIL GIFT
                                                                                  VOUCHERS


                                                                              8
                                                                                  SONGS, RINGTONES,
                                                                                  VIDEOS, GAMES
Brand Rewards –Activation Workflow                                                               User uses the balance

            Deferred Rewards
                                                                                                 1
                                                                                                     MOBILE TOPUPS


                                                                                                 2
                                                               User receives the SMS                 BILLS – UTILITY
Brand Promotion
/ Event etc.                                                            Thank you for
                                                                                                     & POSTPAID
                                              ZipCash
                                                                     Participating in XXX.
                                          creates a Digital
                                                                      You have received          3
                    Brand Provides             Account
                                                                   ZipCash Coupons worth             ONLINE SHOPPING
                   List of Consumers            for the
                                                                  Rs.X. Use this to pay bills,
                  With Mobile Nos, &      Mobile Number,           buy mobile talk time, Gift
                  Reward Money to be    Then credits ZipCash       Vouchers, Ringtones or        4
                     Given to them.        Coupons worth          shop at over 250 websites!         DAILY DEALS
                   + Letter of KYC to    predefined amount            With XXX you are
                         ZipCash               Into the                Always a winner!
                                                                                                 5
                                           digital Account.                                          SEND MONEY
                                                                                                     TO FRIENDS


                                                                                                 6
                                                                                                     TRANSFER TO
                                                                                                     BANK ACCOUNT


                                                                                                 7
                                                                                                     RETAIL GIFT
                                                                                                     VOUCHERS


                                                                                                 8
                                                                                                     SONGS, RINGTONES,
                                                                                                     VIDEOS, GAMES
Social Media Promotions

     1 . I N S TA N T O N L I N E R E D E M P T I O N
 2 . S E A M L E S S R E W A R D S A C C U M U L AT I O N
Social Media Rewards

 Brands can now reward their Users directly on Social
  Media platforms
 Only the Social Media handle is required for the
  process i.e. email id for Facebook, twitter handle etc.
 The User can directly claim the Reward Money via
  Online or via his Mobile phone.
 Currently in beta deployment mode. Will be live in 2
  weeks time.
User uses the balance

Social Media Rewards Workflow
                                                                          1
                                                                              MOBILE TOPUPS


                                                                          2
                                                  User receives FB            BILLS – UTILITY
                                                  Message abt it.             & POSTPAID

                                                                          3
                                                    User logs in on
    Brand/SM Agency                                 www.zipcash.in            ONLINE SHOPPING
      shortlists list of   ZipCash credits the         to claim
     Winners on FB          Reward Amount         The Reward Cash.       4
        / Twitter etc.       into the relevant                                DAILY DEALS
   A FB/Twitter reply       Winners ZipCash        Welcome Message :
 By the Brand/SM Agency          Account.            Thank you for
    is sent to ZipCash
                                                                          5
                                                   Your Participation.        SEND MONEY
   With the Amount of
                                                                              TO FRIENDS
   Reward Money & ID                                 Brand XXX has
                                                   Rewarded you with
                                                                          6
                                                        Rs. 1234              TRANSFER TO
                                                 With Brand XXX you are       BANK ACCOUNT
                                                    Always a winner!
                                                                          7
                                                                              RETAIL GIFT
                                                                              VOUCHERS


                                                                          8
                                                                              SONGS, RINGTONES,
                                                                              VIDEOS, GAMES
The Send Payment / Transfer to Bank …
Case Studies

   1 . D E L I V E R I N G B U S I N E S S R E S U LT S F O R B R A N D S
              2.     IMMENSE CUSTOMER DELIGHT
3 . E F F E C T I V E C O N S U M E R R E L AT I O N S H I P W I T H B R A N D
Some Case Studies
   Trade Loyalty
    We have been engaged by a leading
    electrical company to run a loyalty
    program across 60,000+ retailers and
    over 100,000 electricians across India.

   Customer Acquisition
    YouMint set up a referral program
    whereby their members were instantly
    rewarded ZipCash when their referred
    friends signed up for their service

   Consumer Promotion
    Shark Tooth Vodka Promotion.
    Customers were rewarded with ZipCash
    worth Rs.10 to Rs.1000 on purchase of
    Shark Tooth.

   Customer Gratification
    We are working with a online Market
    Research company in incentivising its
    respondents to fill in questionnaire
    regularly and accurately
Case Study: Consumer Promotions
   ZipCash is a great way for companies
    to run and manage consumer
    promotions
     They can pass on discounts and
       benefits to the consumer directly
     Opportunity to bypass the trade
     Generate end consumer database &
       real time consumption habits &
       pattern

   Example: Shark Tooth (Diageo Group)
    Promo for consumers
    • Consumers who buy Shark Tooth get
      a scratch card
    • They SMS SHARK <Answer> <PIN>
      to our short code and instantly win
      Talktime or ZipCash vouchers on
      their phones
    • It can be used to buy talk time, shop
      online etc.
    • Successfully Campaign which
      resulted in a direct increase in sales
Case Study : Rewards with Godrej
              Powerplay
 Every consumer buying a
  Godrej product would get
  certain Cashbacks based
  on the product cost.
 The company sends
  across a list of the
  winners and the amounts
  along with their registered
  Mobile numbers.
 User gets rewarded on
  Mobile Phone
Case Study : Mobile Money with Loop
              Telecom
Features of our Platform
• Powers the Mobile Money concept for
the 3.5 Million strong user base of Loop
Mobile

• Tried & Tested Technology Platform

• Redemption is based on simple SMS
Commands like SMS ZIP BAL to 56767 or
SMS GET CCD to 56767

• Users of any Age, Uneducated, Any
location in India covered by a Mobile
network can use this platform

• We are handset & Telecom Operator
agnostic. Hence any Indian owning a
Mobile Phone can use it.
Benefits

WHY BRANDS PREFER US?
Benefits of Zip Cash

   Simple to comprehend by the Consumer. He gets his reward
    money on his Mobile phone for anytime redemption.

   Instantaneous Cash Back/Reward to the Consumer. Instant
    Customer Delight while interacting with your Social Media
    activity.

   Easy to Administer. No need for Agency to validate
    address, identity etc. Easy for Consumer, Social Media Fan
    to collect Reward points.
Benefits of Zip Cash

   Zip Cash can be redeemed at over 3,000 outlet options
    from anywhere in India.

   Redemptions will be as per customers likings. i.e. Mobile
    Recharges, Gift Vouchers, Travel Tickets, Electronics,
    Household items, Deals on Meals, Utility Bill Payments,
    Pizza websites, Coffee Shops etc.

   Sales MIS during the Activation Campaign period is
    available on a real-time basis to the Activation Agency &
    the Brand
Benefits of Zip Cash

 Can be used for rewards in a Social Media contests & also
  TV/RADIO/PRINT promotions seamlessly.

 Consumer Contact detail i.e. the Mobile number is available
  for later promotions & communication, to the Brand

 Very Cost effective as it reduces reward redemption costs.


 Instant Gratification provides tremendous Fan Delight and
  viral impact to the Digital / Social Media Campaign.

 Easy to implement and integrate with existing Social Media
  pages, databases etc.
Our Clients

R E A P I N G T H E B E N E F I T S O F O U R P L AT F O R M
Some of our Clients for Activation

Diageo – Consumer Promo   ABD – Class 21 Vodka
Some of our Clients for MLP

Havells – Trade Loyalty   Godrej – Consumer Loyalty
Some of Our Clients

Rewards for UB Spirits   Mobile Money for Loop
For further queries, please email:
  nelsonf@zipcash.in
 Cell - +91 98198 78597

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Generic zipcash - activation -latest jan 2012

  • 1. ZipCash Credentials & Case Studies M A K I N G M O B I LE / D I G I TA L M O N E Y & R E W A R D S W O R K F O R YO U R BRAND
  • 2. Zip Cash – Digital Money concept Who we are, what we do  ZipCash is a mobile and internet based transactions engine which powers  Brand Promotions Connecting Brands & Customers  Brand Rewards  Consumer / Trade Loyalty Programs  Social Media Rewards  Employee Incentives & Rewards  Co-Branded & White Labeled Payment Solutions  ZipCash is India’s first mobile payment service for consumers using the pre paid model whereby consumers can shop online, offline or pay their bills using a mobile phone. ZipCash has been authorized by the Reserve Bank of India to set up a Payment System under the “Payments & Settlement Act, 2007  ZipCash has robust systems & processes in place which have undergone thorough Information System audits to ensure scalability, availability of the system & good end-user experience. ZipCash provides a simple, frictionless and intuitive Redemption platform to its it’s end customers.
  • 3. ZipCash Digital Payment  ZipCash is a payment service targeted at consumers whereby they can make online as well as offline micropayments using Mobile SMS as well as the Internet  Each party needs only a Mobile phone & a prepaid ZipCash balance to conduct a transaction  Implementation is Bank/ Telco/ Device agnostic  Prepaid model ensures limited liability  Customers can top up their ZipCash balance via ZipCash Cash Cards You have received a bill home delivered across the country from MTNL for or use any VISA/ MASTER credit Rs. 450 To pay cards or one of the 26 Netbanking SMS to 56767 ZIP 1002 <PIN> Accounts online. Soon, ZipCash will also be available at 6000 outlets across India.
  • 4. A. User Experience: Online Shopping Product Demo 2 AX124Z 1 Message System 9810098100 generated Received *BookMyShow* unique has sent you Transaction ID / bill for Rs 250 One Time Password *2 Movie Tickets * 3 Payment ZIP Successful! AX124Z paid You have **** Rs 250 to BookMyShow. Bal: Rs 650 Choose ZipCash Payment Option Enter Mobile 9830098300 1 Number
  • 5. Services offered by ZipCash Awareness Interest Desire Action Radio Brand SMS Sampling mVouchers Promotion Promotions Blast Social Consumer Media / Events Loyalty mGifting Updates Mobile Promos Social Customer Trade Sales Media loyalty Loyalty CRM Campaigns
  • 6. Brand Promotions & Rewards 1. ACROSS MARKETS / CITIES 2 . A C R O S S C O N S U M E R S – E D U C AT E D / N O N E D U C AT E D 3. ACROSS CONSUMERS – EVEN FOR NON-ONLINE 4. ACROSS MOBILE HANDSETS 5 . A C R O S S T E L E C O M O P E R AT O R S
  • 7. Brand Purchase/Trial/ Interaction – User uses the balance Real time Activation Workflow 1 MOBILE TOPUPS 2 User receives the SMS BILLS – UTILITY ZipCash validates & POSTPAID Thank you for the unique no. from Participating in XXX. the Campaign list, You have received 3 Customer creates a ZipCash Coupons worth ONLINE SHOPPING scratches the digital Account Rs.X. Use this to pay bills, card and sends for the buy mobile talk time, Gift the unique no. to Mobile Number, Vouchers, Ringtones or 4 Then credits ZipCash shop at over 250 websites! DAILY DEALS 56767 or 98xxxx: Coupons worth With XXX you are ZIP PEPSI A6TAX Always a winner! predefined amount 5 Into the SEND MONEY digital Account. TO FRIENDS 6 TRANSFER TO BANK ACCOUNT 7 RETAIL GIFT VOUCHERS 8 SONGS, RINGTONES, VIDEOS, GAMES
  • 8. Brand Rewards –Activation Workflow User uses the balance Deferred Rewards 1 MOBILE TOPUPS 2 User receives the SMS BILLS – UTILITY Brand Promotion / Event etc. Thank you for & POSTPAID ZipCash Participating in XXX. creates a Digital You have received 3 Brand Provides Account ZipCash Coupons worth ONLINE SHOPPING List of Consumers for the Rs.X. Use this to pay bills, With Mobile Nos, & Mobile Number, buy mobile talk time, Gift Reward Money to be Then credits ZipCash Vouchers, Ringtones or 4 Given to them. Coupons worth shop at over 250 websites! DAILY DEALS + Letter of KYC to predefined amount With XXX you are ZipCash Into the Always a winner! 5 digital Account. SEND MONEY TO FRIENDS 6 TRANSFER TO BANK ACCOUNT 7 RETAIL GIFT VOUCHERS 8 SONGS, RINGTONES, VIDEOS, GAMES
  • 9. Social Media Promotions 1 . I N S TA N T O N L I N E R E D E M P T I O N 2 . S E A M L E S S R E W A R D S A C C U M U L AT I O N
  • 10. Social Media Rewards  Brands can now reward their Users directly on Social Media platforms  Only the Social Media handle is required for the process i.e. email id for Facebook, twitter handle etc.  The User can directly claim the Reward Money via Online or via his Mobile phone.  Currently in beta deployment mode. Will be live in 2 weeks time.
  • 11. User uses the balance Social Media Rewards Workflow 1 MOBILE TOPUPS 2 User receives FB BILLS – UTILITY Message abt it. & POSTPAID 3 User logs in on Brand/SM Agency www.zipcash.in ONLINE SHOPPING shortlists list of ZipCash credits the to claim Winners on FB Reward Amount The Reward Cash. 4 / Twitter etc. into the relevant DAILY DEALS A FB/Twitter reply Winners ZipCash Welcome Message : By the Brand/SM Agency Account. Thank you for is sent to ZipCash 5 Your Participation. SEND MONEY With the Amount of TO FRIENDS Reward Money & ID Brand XXX has Rewarded you with 6 Rs. 1234 TRANSFER TO With Brand XXX you are BANK ACCOUNT Always a winner! 7 RETAIL GIFT VOUCHERS 8 SONGS, RINGTONES, VIDEOS, GAMES
  • 12. The Send Payment / Transfer to Bank …
  • 13. Case Studies 1 . D E L I V E R I N G B U S I N E S S R E S U LT S F O R B R A N D S 2. IMMENSE CUSTOMER DELIGHT 3 . E F F E C T I V E C O N S U M E R R E L AT I O N S H I P W I T H B R A N D
  • 14. Some Case Studies  Trade Loyalty We have been engaged by a leading electrical company to run a loyalty program across 60,000+ retailers and over 100,000 electricians across India.  Customer Acquisition YouMint set up a referral program whereby their members were instantly rewarded ZipCash when their referred friends signed up for their service  Consumer Promotion Shark Tooth Vodka Promotion. Customers were rewarded with ZipCash worth Rs.10 to Rs.1000 on purchase of Shark Tooth.  Customer Gratification We are working with a online Market Research company in incentivising its respondents to fill in questionnaire regularly and accurately
  • 15. Case Study: Consumer Promotions  ZipCash is a great way for companies to run and manage consumer promotions  They can pass on discounts and benefits to the consumer directly  Opportunity to bypass the trade  Generate end consumer database & real time consumption habits & pattern  Example: Shark Tooth (Diageo Group) Promo for consumers • Consumers who buy Shark Tooth get a scratch card • They SMS SHARK <Answer> <PIN> to our short code and instantly win Talktime or ZipCash vouchers on their phones • It can be used to buy talk time, shop online etc. • Successfully Campaign which resulted in a direct increase in sales
  • 16. Case Study : Rewards with Godrej Powerplay  Every consumer buying a Godrej product would get certain Cashbacks based on the product cost.  The company sends across a list of the winners and the amounts along with their registered Mobile numbers.  User gets rewarded on Mobile Phone
  • 17. Case Study : Mobile Money with Loop Telecom Features of our Platform • Powers the Mobile Money concept for the 3.5 Million strong user base of Loop Mobile • Tried & Tested Technology Platform • Redemption is based on simple SMS Commands like SMS ZIP BAL to 56767 or SMS GET CCD to 56767 • Users of any Age, Uneducated, Any location in India covered by a Mobile network can use this platform • We are handset & Telecom Operator agnostic. Hence any Indian owning a Mobile Phone can use it.
  • 19. Benefits of Zip Cash  Simple to comprehend by the Consumer. He gets his reward money on his Mobile phone for anytime redemption.  Instantaneous Cash Back/Reward to the Consumer. Instant Customer Delight while interacting with your Social Media activity.  Easy to Administer. No need for Agency to validate address, identity etc. Easy for Consumer, Social Media Fan to collect Reward points.
  • 20. Benefits of Zip Cash  Zip Cash can be redeemed at over 3,000 outlet options from anywhere in India.  Redemptions will be as per customers likings. i.e. Mobile Recharges, Gift Vouchers, Travel Tickets, Electronics, Household items, Deals on Meals, Utility Bill Payments, Pizza websites, Coffee Shops etc.  Sales MIS during the Activation Campaign period is available on a real-time basis to the Activation Agency & the Brand
  • 21. Benefits of Zip Cash  Can be used for rewards in a Social Media contests & also TV/RADIO/PRINT promotions seamlessly.  Consumer Contact detail i.e. the Mobile number is available for later promotions & communication, to the Brand  Very Cost effective as it reduces reward redemption costs.  Instant Gratification provides tremendous Fan Delight and viral impact to the Digital / Social Media Campaign.  Easy to implement and integrate with existing Social Media pages, databases etc.
  • 22. Our Clients R E A P I N G T H E B E N E F I T S O F O U R P L AT F O R M
  • 23. Some of our Clients for Activation Diageo – Consumer Promo ABD – Class 21 Vodka
  • 24. Some of our Clients for MLP Havells – Trade Loyalty Godrej – Consumer Loyalty
  • 25. Some of Our Clients Rewards for UB Spirits Mobile Money for Loop
  • 26. For further queries, please email: nelsonf@zipcash.in Cell - +91 98198 78597