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This report is solely for the use of Zinnov client and Zinnov personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the
client organization without prior written approval from Zinnov
Agenda




         1   The Indian R&D Landscape




         2   C&B Survey 2012




         3   The Way Ahead
Post the financial downtime, R&D investments worldwide are starting to pick up
     once again
                 Top 1,000 R&D Spenders Growth Trend,                        • After witnessing a decline in the 2009-
                          2007-11 (USD Billion)                                10, global R&D spending has increased
     600                                                                       significantly in 2010-11

                                                                   582
                                                                             • More than one-third of the global 1,000
     550                                                                       R&D spenders already have centers in
                                       549                                     India
                                                         538

     500            511                                                      • Companies outside of the US HQs are
                                                                               starting to look at setting R&D centers in
                                                                               India. About 28 per cent companies with
                                                                               HQ in Japan, EU and APAC have a center
     450
                                                                               in India


     400                                                                     • China continues to give tough
                 Jul 07 to         Jul 08 to         Jul 09 to   Jul 10 to     competition to India in many
                  Jun 08            Jun 09            Jun 10      Jun 11       benchmarks on various R&D desirability
                                                                               parameters


Note:
Source: Zinnov analysis of top 1,000 R&D spenders in the world
MNC R&D landscape in India has rapidly grown in the last decade


                                 Total Number of MNC R&D                               India Penetration of World’s Top
        1,000                          Centers in India                                      1,000 R&D Spenders
                                                                        871
                                                                780                     India
           800
                                                        699

           600                                517
                                                                                        418
                                                                                                              700
           400
                                  297
                      191
           200


              0                                                                                 300
                    Before       01-02       03-04      05-06   07-08   09-11   Number of MNCs: 718
                     '00
                                                                                 Total Centers: 871

       • The MNC R&D landscape in India is rapidly growing with a current base of 718 MNCs with their R&D centers
         in India
       • India currently boasts an installed R&D talent pool base of over 200,000 engineers growing at an average of
         9% a year for the last 5 years
       • R&D talent pool supply comprises of varied components like migrations from industries, software
         professional returnees and the fresh engineering graduates

Note:
Source: Zinnov analysis of MNC R&D ecosystem in India
A multi-city R&D ecosystem is fast evolving in India


           MNC R&D Centers Distribution in India by                    Fresh Talent Pool Availability by Key Locations in
                        Locations                                                            India

                                       4%                                                             13%
                           10%
                                                                               35%
             11%                                         43%                                                        17%


           13%
                                                                                                                 13%
                                                                                 10%
                                     19%                                                        12%




     Bangalore                     Pune/ Mumbai         Hyderabad       Bangalore            NCR                  Chennai
     NCR                           Chennai              Others          Hyderabad            Pune                 Others

     •    Till about mid 2000s, MNCs were concentrating at tier-1 cities in India primarily due to availability of rich talent,
          investment friendly policies, and high quality of life

     •    MNCs started expanding to tier-2 cities post 2005 as they offered advantages such as higher catchment area,
          lower attrition, and cost arbitrage

Note:
Source: Zinnov analysis of MNC R&D ecosystem in India
Agenda




         1   The Indian R&D Landscape




         2   C&B Survey 2012




         3   The Way Ahead
Zinnov followed a multi-step methodology to collect and validate insights
around the compensation & benefits scenario of MNC R&D centers

                                                                                   Analysis &
          Job Mapping                      Data Collection
                                                                                   Reporting




                                   Questionnaire to collect             Zinnov proprietary tool for
  Job evaluation process to
                                   quantitative information             collating and analyzing data
  determine the equivalence
                                   pertaining to demographic            gathered
  among participating
                                   details, payroll data, attrition &
  organizations
                                   hiring information etc.
                                                                        Robust internal quality checks at
                                                                        various levels and final analysis
  Validate job matches with
                                   Qualitative Data collected           presented for both qualitative
  comparator organization
                                   through telephonic interview         and quantitative data




Final Report is an in-depth study of compensation and benefits data, qualitative insights, attrition &
       hiring trends, expected salary increase along with future outlook of the R&D landscape
An in-depth analysis of the current compensation structure of 82 MNC R&D
     centers was conducted towards the scope of the engagement
  Location Split of R&D Centres                              Headcount Split of R&D Centres                           Industry Split of R&D Centres
                                                                                                                                    2%
                  3.7%                                                                                                       2%
                                                                                                                                  6%
                                17.1%
             17.1%                                                          11.0%                                            8%
                                                                                                                      2%
                                                                  14.6%                      37.8%

          13.4%                                                                                                            10%
                                                                   17.1%
                                  42.7%                                                                                                       69%
          6.1%                                                                    19.5%

         NCR                      Bangalore                       0 to 250                 250 to 500                Software product development
         Chennai                  Hyderabad                       500 to 1000              1000 to 2000              Embedded systems/ Semiconductor/ EDA
         Pune                     Others                                                                             Engineering Services
                                                                  2000+                                              Software pdt development & Engg services
                                                                                                                     Software pdt development & Embedded systems
                                                                                                                     Engg Services & Embedded systems/Semiconductor
                                                                                                                     All 3 Segments
                                                                           82 R&D Centres

     Analyzed a sample of approximately 62,000 R&D employees across different geographic locations

     •     Latest compensation data ending January 2012 has been taken into consideration for the yearly analysis
     •     Outliers/ incumbents lacking data in terms of certain pay components have been excluded for the analysis


Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
2011 was marked a variety of changes on the compensation & benefits regime
     in India
                                                       Key C&B Related Observations for 2011

     a                                                           b                                                   c
               Salary Increase in 2011                                    Strategic Areas Defined                          Geo Spread of R&D

                                                                   A number of companies
         Year 2011 saw salary increase of                                                                            Locations other than Bangalore
                                                                   increased focus on core strategy,
         13.0% at an average                                                                                         are catching up in C&B
                                                                   people and process

     d                                                           e                                                   f
               Attrition Under Control                                  Increasing Experience Pool                         Functional Leverage

         After a steep increase in in 2010,                        The overall experience pool                       The functional leverage of QA &
         attrition was somewhat                                    continues to increase for the                     product engineering continues to
         controlled in 2011                                        R&D centers in India                              increase


                              g                                                           h
                                         Focus on Variable Pay                                   Employee Centric Benefits

                                                                                           Ever increasing employee
                                Continued focus on variable
                                                                                           centricity at the MNC R&D
                                incentives based on performance
                                                                                           centers in India


Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
a       Salary Increase in 2011

     As the world economy recovered from the downtime, year 2011 witnessed
     salary increments at an average of 13.0% at MNC R&D centers in India

                                                                                                                           Key Themes for 2011
                  Actual Salary Increments, CY11
                                                                                                                     Cautious Approach towards Salary
                                                                                                                                 Increase
        Average                                                   13.0%
                                                                                                                       Focused Hiring to Balance the
90th Percentile                                                         15.0%                                                    Pyramid

75th Percentile                                                       14.3%                                      Focused on Sustained Career Growth
                                                                                                                           for Employees
50th Percentile                                                  12.0%
                                                                                                                     Increased Maturity of the Centers
25th Percentile                                                  11.8%


10th Percentile                                                10.1%                                                        Multi City Strategy

                    0%              5%              10%             15%             20%




Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
a       Salary Increase in 2011

     While salary calibrations did happen across levels, the direction is still not very
     clear
                                                                                                                               Tech
                  Associate        Engineering Associate                      QA               QA               Tech          Support     Technical   Business
                  Engineer            Lead     QA Engineer                   Lead            Manager         Support (L1)     Manager     Architect   Analyst
       25%

       20%

       15%

       10%

        5%

        0%

       -5%

      -10%

      -15%
                                               08 VS 09                                09 VS 10                             10 VS 11
      -20%


              Stretching Goals at                               Disparity                                      Cost                     Technical & Business
                  Junior Level                                 Management                                  Optimization                        Focus



Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
a       Salary Increase in 2011

     The difference between the HQ salary and the India salary tends to reduce as
     one moves up the hierarchy
                                          Comparison Between US and India on Total Cash , CY 2011
      250,000
                                               US                  India
                                                                                                                                  196,181
      200,000
                                                                                                                     152,000
                                                                                                                                    1.3x
                                                                                         141,389
      150,000
                                                            112,771                                                                 146,400
                                                                                                                       2.0x
      100,000                                                                              2.1x
                               71,369
                                                              3.2x
        50,000                                                                                                        74,674
                                2.8x                                                      68,000

                                                             35,457
                               25,871
                 0
                              Software                Senior Software                 Engineering                    Architect   Engineering
                              Engineer                   Engineer                      manager                                    Director




Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
b       Strategic Areas Defined

     MNC R&D centers saw a revived focus on center level strategy, people centricity
     and process efficiency




                                                                   Talent development &
       Focus on innovation and new                                                                                   Focus on quality and time to
                                                                   retention
       product development                                                                                           delivery

                                                                   Focus on employee
       Complete product/ business                                                                                    Focus on operational stability
                                                                   engagement
       ownership
                                                                                                                     Better collaboration with
                                                                   Technical career path
       Brand Visibility                                                                                              Global teams
                                                                   definition
                                                                    Top Priorities of R&D Centres



Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
b       Strategic Areas Defined

     Effective matrix management, reporting structure for increasing efficiencies and
     executive visits to increase transparency has been a prime focus
              Central Reporting Structure at the R&D Centres

                                                                                                                     Global Stakeholder’s Visit to India

                       42%                                              Global Reporting
                                                                                                                 • CEO/President – Typically once or twice a
                                                                                                                   duration of stay ranges from 2 to 3 days
                                              58%
                                                                        Local Reporting                          • CXOs/Senior VPs – Ranging from
                                                                                                                   once/twice a year to once a quarter;
                                                                                                                   duration of stay is 2 days to a week
                                                                                                                 • Directors/Sr. Mgrs – Ranges from once a
                                                                                                                   quarter to once in 2 months; Longer
                                                                                                                   duration to support product requirements


                                     - Increased transparency
                                     - Increased ownership
                         Pros                                                              - Communication gaps; More time to
                                     - Cross leverage of expertise                           trickle down information
                                       (Co-development)
                                                                                           - Lack of personal touch                    Cons
                                                                                           - Global Managers not aware of
                                                                                             Indian policies



Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
c        Geo Spread of R&D

     Locations outside of Bangalore are also starting to evolve in terms of total cash
     across levels
                                           Median Total Cash (INR Lacs) Across Select Positions
(Max-Min)/Max
                26%                      18%                      18%                     29%                        19%      23%        15%
    30


    25


    20


    15


    10


     5


     0
               Associate              Engineering             Engineering                Solution             Associate QA   QA Lead   QA Manager
               Engineer                  Lead                  Manager                   Architect              Engineer
                                       Bangalore                             Pune                            Chennai            NCR

Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
d       Attrition Under Control

     Overall dip in attrition is a reflection of increased focus by companies on career
     development, communication and competitive pay to retain talent
                                       Yearly View of Attrition & Hiring
40.0%                                                                                              32.7%
                                                                31.5%
                            19.7%
20.0%                                                           21.0%
                              12.7%                                                               17.4%
                                                                                                                     • Best in class companies were
    0.0%                                                                                                               able to keep their attrition rate
                     2009                                     2010                   2011                              below the industry average
             Average Hiring for the Year                         Average Attrition for the Year
                                                                                                                     • Increased focus on career
                        Percentile Positioning of Attrition, CY11                                                      enhancement by ensuring
                                                                                                                       increased ownership
    90th %ile                                                                                   24.5%
                                                                                                                     • Increased investment in new
    75th %ile                                                                    19.4%                                 products and improvement of
    66th %ile                                                                 18.3%                                    existing processes to focus on
                                                                                                                       technical career path, faster time
    50th %ile                                                        15.5%                                             to market and quality
                                                                                                                       enhancements
    33rd %ile                                                   13.7%
    25th %ile                                                12.8%
    10th %ile                                    8.7%

                 0.0%           5.0%           10.0%          15.0%          20.0%          25.0%          30.0%

Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
d        Attrition Under Control

        Overall dip in attrition is a reflection of increased focus by companies on career
        development, communication and competitive pay to retain talent

    12.0%                                                        Quarterly View of Attrition & Hiring
                                                                                                  10.2%
    10.0%                                                                                                                          9.4%
                                                                                                                                           8.8%
                                                                                       8.0%                          7.4%   7.9%
        8.0%                                                                                                                                      7.1%
                                             6.0%                       5.9%
        6.0%                   5.2%
                                                            4.1%                       5.3%        5.7%
        4.0%                                                                                                                4.6%   4.5%    4.6%
                    4.0%                                                                                         5.6%                             3.8%
                               4.0%                                      4.5%
        2.0%                               2.4%               2.3%

        0.0%
                Jan to Apr to Jun Jul to Sept Oct to Dec Jan to Apr to Jun Jul to Sept Oct to Dec Jan to Apr to Jun Jul to Sept Oct to Dec
               Mar 2009 2009         2009       2009 Mar 2010 2010            2010       2010 Mar 2011 2011            2011       2011
                                 Percentage of New Hires During the Month                              Percentage Terminations During the Month


    •     Companies generally do their man power planning (MPP) and budgeting at the start of the new financial year.
          This leads to fresh hiring based on the annual MPP around these quarters

    •     Employees generally tend to look for better opportunities post their appraisal in March/ July (majority appraisal
          cycles fall in this range) and companies are able to get the best talent either to back fill or for new positions



Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
d       Attrition Under Control

     The aspiration of a typical R&D engineer has evolved over the last 2 decades


                                           Factors Considered When Joining a Company




             60.3%
                                  57.5%


                                                        43.1%
                                                                             40.6%
                                                                                                   36.3%

                                                                                                                       24.7%


                                                                                                                                      8.1%            6.3%


         Job content         Compensation           Brand Image           Workplace           Future Career          Designation   Job security   International
                               & Benefits                                Environment          Opportunities                                       assignments
        Exposure to new
          technologies,
        frameworks and
             forums




Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
e        Increasing Experience Pool

        The overall experience level of the industry stands at about 5.7 years; Best in
        class companies have been able to strengthen their experience pool further
                                                                                                                     Experience Level of R&D Resources Over
            Employee Experience (No. of Years) for CY11                                                                           Past 3 Years
12                                                                                          10.9                         4%             4%             6%
10                                                                                                                      17%             20%           18%
                                                                          7.8
    8
                                                                                                                        47%            40%
                  5.7                                                                                                                                 42%
    6                                                   5.2

    4                                3.2

    2                                                                                                                    32%            35%            34%

    0
                                                                                                                       CY 09           CY 10          CY 11
           Average          25th %ile          50th %ile          75th %ile         90th %ile
                                                                                                                          12+ Years            8 to 12 Years
                                                                                                                          4 to 8 Years         0 to 4 Years

    •     Over 25% of the talent pool has more than 8 years of experience compared to 6 years in CY2010

    •     Most companies have also struck a balance by hiring fresh talent at junior levels to optimize cost

    •      CY 2011 continued to witness an increased focus on hiring key technical as well as business skills

Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
e       Increasing Experience Pool

     While Bangalore is maturing in terms of experienced talent pool availability,
     other locations are fast picking up
                                           Location Wise Experience Level of R&D Resources, CY11
    100%                                                               3%
                        6%                      9%                                             5%                            6%             6%
                                                                                                                     9%
      90%                                                             10%
                                                                                              14%                    8%
                       18%
                                                                                                                            23%             24%
      80%                                      25%
      70%
                                                                      42%                                            35%
      60%                                                                                     40%
                       42%
      50%
                                               37%                                                                                          47%
      40%
                                                                                                                            66%
      30%
                                                                      45%                                            48%
      20%                                                                                     41%
                       34%
                                               29%
      10%                                                                                                                                   23%

       0%                                                                                                                    5%

                     Overall              Bangalore              Hyderabad                   Pune                    NCR   Chennai         Others
                    Industry
                         12+ Years                           8 to 12 Years                           4 to 8 Years           0 to 4 Years


Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
e       Increasing Experience Pool

     With less than 1% people in the age above 45 years, number of PhDs stand
     close to 0.3% in the R&D industry
            Age Analysis of the R&D Employees,                                                       Education Qualification of R&D Employees, CY11
                            CY11                                                                                        0.3%
                     0.6%            0.1%                                                                            0.3% 0.1%
                      12.0%                                         less than 25
                                          18.7%                                                                                              Graduate
                                                                    25 to 35
                                                                                                                                             Masters
                                                                                                           29.1%
                                                                    35 to 45                                                                 Diploma

                                                                    45 to 55                                                                 PhDs
                                                                                                                            70.2%            Others*
                               68.6%                                greater than
                                                                    55
                                                                                                                                    * Includes 12th pass and
                                                                                                                                       Certificate courses




     • India has a rich talent pool of scientists and engineers thus, adding to the talent pool year on year; Over 45,000
       engineers suitable for MNC R&D Centres graduate every year

     • There has been increased trend towards encouraging employees to opt for technical as well as soft skills courses

     • Few organizations consider PhD as one of the parameters during performance evaluation and very few have ties
       with the universities to encourage the same

Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
e       Increasing Experience Pool

     The R&D talent pool in India comprises of mostly young employees in the age
     bracket of 25-35 years
                                                             Location Wise Age Analysis for CY11
                                                                                                                                                 0.3%
                  Others        7.1%                                               69.3%                                               23.4%            0.0%


                Chennai          8.6%                                              66.7%                                              22.0%         2.7%
                                                                                                                                                  1.0%
                     NCR         7.6%                                              68.4%                                              22.9%              0.0%

                                                                                                                                                   0.5%
                    Pune               18.0%                                                      71.1%                                       10.3% 0.0%
                                                                                                                                                    0.4%
           Hyderabad                       23.9%                                                        67.9%                                   7.8% 0.0%
                                                                                                                                                  0.9%
             Bangalore                 14.4%                                                68.5%                                        16.2%
                                                                                                                                                   0.6%
    Overall Industry                   18.7%                                                      68.6%                                       12.0% 0.1%

                             0%                        20%                        40%                        60%                80%               100%

                                             less than 25               25 to 35              35 to 45               45 to 55   greater than 55


Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
f       Functional Leverage

     While volume increase is visible in the quality function, engineering functions
     appear to be focusing on domain & experience

     60.0%
                                                   Headcount Split by Functions (CY 2011)

                                 52.8%
                                                                                                        • Most of the product engineering work in India is
     50.0%                                                                                                centered around product development/
                                                                                                          sustenance, though the overall headcount for the
                                                                          39.9%                           same has dipped in the last 3 years
     40.0%
                                                                                                        • As companies better utilize & optimize the
                                                                                                          “relatively expensive” resources, this trend might
     30.0%                                                                                                continue in the future

                                                                                                        • Product management function has yet not
     20.0%                                                                                                matured in India and only a handful of product
                                                                                                          managers are currently available in India

     10.0%
                                                                                                                     2.7%
                                                                                                                                          0.4%
      0.0%
                    Product Development/                       Product Verification/                            Technical         Product Management
                         Sustenance                                  Testing                                     Support



Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
f       Functional Leverage

     Pune and Chennai lead in terms of product management focus; Hyderabad has
     more focus on quality function

               0.3% 0.3%                                  0.8%                      0.3%                               2.6%
100%                                                                                       1.3%                                            1.3%
                                                           9.5%
    90%                                                                                                                                    15.6%
                                                                                                                      31.1%
    80%                 39.3%
                                                                                          46.8%                                            19.3%
    70%                                                  36.7%
    60%

    50%

    40%
                                                                                                                      65.2%                61.4%
    30%                 59.5%
                                                          46.5%
    20%                                                                                   39.8%

    10%

    0%
                     Bangalore                            Pune                         Hyderabad                       NCR                Chennai

                                Engineering                  Quality               Technical Support                 Product Management

Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
g       Focus on Variable Pay

     The focus on variable pay continues to increase across levels in the MNC R&D
     ecosystem in India
                              Variable Pay as %age of Total                                                     Variable Pay as %age of Total
                              Cash (Across Levels) - CY2009                                                     Cash (Across Levels) - CY2011
    20%                                                                                        20%                                                  20%


                                                                                                                                     16%
                                                                             15%
    15%                                                                                        15%
                                                                                                                     12%
                                                    11%
                                                                                                                                     12%            12%
    10%                    9%                                                                  10%
                                                                             10%


                                                    7%
     5%                    6%                                                                    5%
                                                                                                                     5%



     0%                                                                                          0%
                 Junior Level             Middle Level              Senior Level                             Junior Level      Middle Level   Senior Level

                         Minimum                         Maximum                                                     Minimum            Maximum
Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
h       Employee Centric Benefits

     There has been an increased focus on employee benefits as a tool for employee
     retention
                                                                       Prevalence of Benefit Schemes
      90%
                                       82%
      80%
                                                                                 72%                                   70%
      70%
                                                                                                              63%
      60%                  56%                                       57%

      50%

      40%

      30%
                                                                                                                                                19%
      20%
                                                                                                                                        13%
      10%

        0%
                           Joining Bonus                 Professional Development Plan                    Long Term Incentives   Housing/Leased Accomodation

                                                              CY 2010                                                CY2011



               Career Path                                    Better                                Global Stakeholder                Flexible Work
             Definition/ Focus                             Communication                                   Visits                     Environment


Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
Agenda




         1   The Changing R&D Landscape




         2   C&B Survey 2012




         3   The Way Ahead
While expected salary increments for 2012 are in the same range of the salary
     increments in 2011..



                 Actual Salary Increments, CY11                                                                      Expected Salary Increase, CY12

        Average                                                  13.0%                                      Average                            12.6%


90th Percentile                                                         15.0%                      90th Percentile                                     15.3%


75th Percentile                                                      14.3%                         75th Percentile                                13.5%


50th Percentile                                                 12.0%                              50th Percentile                            12.0%


25th Percentile                                                 11.8%                              25th Percentile                            11.6%


10th Percentile                                               10.1%                                10th Percentile                        10.6%


                   0%              5%              10%             15%              20%                               0.0%     5.0%   10.0%     15.0%          20.0%




Note:
Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
..MNC R&D centers in India are expected to continue to focus on various key
enablers for higher value generation
                                                                 Adobe, Ericsson, Texas
                               Fresh Talent Acquisition              Instruments
Talent Pyramid
 Management
                          Talent Development and Retention        Cisco, NetApp, BMC


                                   Expat Programs                  Google, Microsoft
   Senior
 Leadership
                                  Technical Events                     EMC, Cisco


                                   Incubation Lab                  EMC, Yahoo, BMC
Market Impact
                                Product Management
                                                                 Mcafee, Yahoo, Adobe


                                   Startup Connect                Microsoft, Honeywell

  Ecosystem                        Vendor Connect                Symantec, Cisco, Alcatel
   Connect
                          Academia and Government relations
                                                                    IBM, Intel, Alcatel
Zinnov Management Consulting




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This report is solely for the use of Zinnov client and Zinnov personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client 2
organization without prior written approval from Zinnov                                                                                                             9

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Indian R&D Compensation Report

  • 1. This report is solely for the use of Zinnov client and Zinnov personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client organization without prior written approval from Zinnov
  • 2. Agenda 1 The Indian R&D Landscape 2 C&B Survey 2012 3 The Way Ahead
  • 3. Post the financial downtime, R&D investments worldwide are starting to pick up once again Top 1,000 R&D Spenders Growth Trend, • After witnessing a decline in the 2009- 2007-11 (USD Billion) 10, global R&D spending has increased 600 significantly in 2010-11 582 • More than one-third of the global 1,000 550 R&D spenders already have centers in 549 India 538 500 511 • Companies outside of the US HQs are starting to look at setting R&D centers in India. About 28 per cent companies with HQ in Japan, EU and APAC have a center 450 in India 400 • China continues to give tough Jul 07 to Jul 08 to Jul 09 to Jul 10 to competition to India in many Jun 08 Jun 09 Jun 10 Jun 11 benchmarks on various R&D desirability parameters Note: Source: Zinnov analysis of top 1,000 R&D spenders in the world
  • 4. MNC R&D landscape in India has rapidly grown in the last decade Total Number of MNC R&D India Penetration of World’s Top 1,000 Centers in India 1,000 R&D Spenders 871 780 India 800 699 600 517 418 700 400 297 191 200 0 300 Before 01-02 03-04 05-06 07-08 09-11 Number of MNCs: 718 '00 Total Centers: 871 • The MNC R&D landscape in India is rapidly growing with a current base of 718 MNCs with their R&D centers in India • India currently boasts an installed R&D talent pool base of over 200,000 engineers growing at an average of 9% a year for the last 5 years • R&D talent pool supply comprises of varied components like migrations from industries, software professional returnees and the fresh engineering graduates Note: Source: Zinnov analysis of MNC R&D ecosystem in India
  • 5. A multi-city R&D ecosystem is fast evolving in India MNC R&D Centers Distribution in India by Fresh Talent Pool Availability by Key Locations in Locations India 4% 13% 10% 35% 11% 43% 17% 13% 13% 10% 19% 12% Bangalore Pune/ Mumbai Hyderabad Bangalore NCR Chennai NCR Chennai Others Hyderabad Pune Others • Till about mid 2000s, MNCs were concentrating at tier-1 cities in India primarily due to availability of rich talent, investment friendly policies, and high quality of life • MNCs started expanding to tier-2 cities post 2005 as they offered advantages such as higher catchment area, lower attrition, and cost arbitrage Note: Source: Zinnov analysis of MNC R&D ecosystem in India
  • 6. Agenda 1 The Indian R&D Landscape 2 C&B Survey 2012 3 The Way Ahead
  • 7. Zinnov followed a multi-step methodology to collect and validate insights around the compensation & benefits scenario of MNC R&D centers Analysis & Job Mapping Data Collection Reporting Questionnaire to collect Zinnov proprietary tool for Job evaluation process to quantitative information collating and analyzing data determine the equivalence pertaining to demographic gathered among participating details, payroll data, attrition & organizations hiring information etc. Robust internal quality checks at various levels and final analysis Validate job matches with Qualitative Data collected presented for both qualitative comparator organization through telephonic interview and quantitative data Final Report is an in-depth study of compensation and benefits data, qualitative insights, attrition & hiring trends, expected salary increase along with future outlook of the R&D landscape
  • 8. An in-depth analysis of the current compensation structure of 82 MNC R&D centers was conducted towards the scope of the engagement Location Split of R&D Centres Headcount Split of R&D Centres Industry Split of R&D Centres 2% 3.7% 2% 6% 17.1% 17.1% 11.0% 8% 2% 14.6% 37.8% 13.4% 10% 17.1% 42.7% 69% 6.1% 19.5% NCR Bangalore 0 to 250 250 to 500 Software product development Chennai Hyderabad 500 to 1000 1000 to 2000 Embedded systems/ Semiconductor/ EDA Pune Others Engineering Services 2000+ Software pdt development & Engg services Software pdt development & Embedded systems Engg Services & Embedded systems/Semiconductor All 3 Segments 82 R&D Centres Analyzed a sample of approximately 62,000 R&D employees across different geographic locations • Latest compensation data ending January 2012 has been taken into consideration for the yearly analysis • Outliers/ incumbents lacking data in terms of certain pay components have been excluded for the analysis Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 9. 2011 was marked a variety of changes on the compensation & benefits regime in India Key C&B Related Observations for 2011 a b c Salary Increase in 2011 Strategic Areas Defined Geo Spread of R&D A number of companies Year 2011 saw salary increase of Locations other than Bangalore increased focus on core strategy, 13.0% at an average are catching up in C&B people and process d e f Attrition Under Control Increasing Experience Pool Functional Leverage After a steep increase in in 2010, The overall experience pool The functional leverage of QA & attrition was somewhat continues to increase for the product engineering continues to controlled in 2011 R&D centers in India increase g h Focus on Variable Pay Employee Centric Benefits Ever increasing employee Continued focus on variable centricity at the MNC R&D incentives based on performance centers in India Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 10. a Salary Increase in 2011 As the world economy recovered from the downtime, year 2011 witnessed salary increments at an average of 13.0% at MNC R&D centers in India Key Themes for 2011 Actual Salary Increments, CY11 Cautious Approach towards Salary Increase Average 13.0% Focused Hiring to Balance the 90th Percentile 15.0% Pyramid 75th Percentile 14.3% Focused on Sustained Career Growth for Employees 50th Percentile 12.0% Increased Maturity of the Centers 25th Percentile 11.8% 10th Percentile 10.1% Multi City Strategy 0% 5% 10% 15% 20% Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 11. a Salary Increase in 2011 While salary calibrations did happen across levels, the direction is still not very clear Tech Associate Engineering Associate QA QA Tech Support Technical Business Engineer Lead QA Engineer Lead Manager Support (L1) Manager Architect Analyst 25% 20% 15% 10% 5% 0% -5% -10% -15% 08 VS 09 09 VS 10 10 VS 11 -20% Stretching Goals at Disparity Cost Technical & Business Junior Level Management Optimization Focus Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 12. a Salary Increase in 2011 The difference between the HQ salary and the India salary tends to reduce as one moves up the hierarchy Comparison Between US and India on Total Cash , CY 2011 250,000 US India 196,181 200,000 152,000 1.3x 141,389 150,000 112,771 146,400 2.0x 100,000 2.1x 71,369 3.2x 50,000 74,674 2.8x 68,000 35,457 25,871 0 Software Senior Software Engineering Architect Engineering Engineer Engineer manager Director Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 13. b Strategic Areas Defined MNC R&D centers saw a revived focus on center level strategy, people centricity and process efficiency Talent development & Focus on innovation and new Focus on quality and time to retention product development delivery Focus on employee Complete product/ business Focus on operational stability engagement ownership Better collaboration with Technical career path Brand Visibility Global teams definition Top Priorities of R&D Centres Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 14. b Strategic Areas Defined Effective matrix management, reporting structure for increasing efficiencies and executive visits to increase transparency has been a prime focus Central Reporting Structure at the R&D Centres Global Stakeholder’s Visit to India 42% Global Reporting • CEO/President – Typically once or twice a duration of stay ranges from 2 to 3 days 58% Local Reporting • CXOs/Senior VPs – Ranging from once/twice a year to once a quarter; duration of stay is 2 days to a week • Directors/Sr. Mgrs – Ranges from once a quarter to once in 2 months; Longer duration to support product requirements - Increased transparency - Increased ownership Pros - Communication gaps; More time to - Cross leverage of expertise trickle down information (Co-development) - Lack of personal touch Cons - Global Managers not aware of Indian policies Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 15. c Geo Spread of R&D Locations outside of Bangalore are also starting to evolve in terms of total cash across levels Median Total Cash (INR Lacs) Across Select Positions (Max-Min)/Max 26% 18% 18% 29% 19% 23% 15% 30 25 20 15 10 5 0 Associate Engineering Engineering Solution Associate QA QA Lead QA Manager Engineer Lead Manager Architect Engineer Bangalore Pune Chennai NCR Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 16. d Attrition Under Control Overall dip in attrition is a reflection of increased focus by companies on career development, communication and competitive pay to retain talent Yearly View of Attrition & Hiring 40.0% 32.7% 31.5% 19.7% 20.0% 21.0% 12.7% 17.4% • Best in class companies were 0.0% able to keep their attrition rate 2009 2010 2011 below the industry average Average Hiring for the Year Average Attrition for the Year • Increased focus on career Percentile Positioning of Attrition, CY11 enhancement by ensuring increased ownership 90th %ile 24.5% • Increased investment in new 75th %ile 19.4% products and improvement of 66th %ile 18.3% existing processes to focus on technical career path, faster time 50th %ile 15.5% to market and quality enhancements 33rd %ile 13.7% 25th %ile 12.8% 10th %ile 8.7% 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 17. d Attrition Under Control Overall dip in attrition is a reflection of increased focus by companies on career development, communication and competitive pay to retain talent 12.0% Quarterly View of Attrition & Hiring 10.2% 10.0% 9.4% 8.8% 8.0% 7.4% 7.9% 8.0% 7.1% 6.0% 5.9% 6.0% 5.2% 4.1% 5.3% 5.7% 4.0% 4.6% 4.5% 4.6% 4.0% 5.6% 3.8% 4.0% 4.5% 2.0% 2.4% 2.3% 0.0% Jan to Apr to Jun Jul to Sept Oct to Dec Jan to Apr to Jun Jul to Sept Oct to Dec Jan to Apr to Jun Jul to Sept Oct to Dec Mar 2009 2009 2009 2009 Mar 2010 2010 2010 2010 Mar 2011 2011 2011 2011 Percentage of New Hires During the Month Percentage Terminations During the Month • Companies generally do their man power planning (MPP) and budgeting at the start of the new financial year. This leads to fresh hiring based on the annual MPP around these quarters • Employees generally tend to look for better opportunities post their appraisal in March/ July (majority appraisal cycles fall in this range) and companies are able to get the best talent either to back fill or for new positions Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 18. d Attrition Under Control The aspiration of a typical R&D engineer has evolved over the last 2 decades Factors Considered When Joining a Company 60.3% 57.5% 43.1% 40.6% 36.3% 24.7% 8.1% 6.3% Job content Compensation Brand Image Workplace Future Career Designation Job security International & Benefits Environment Opportunities assignments Exposure to new technologies, frameworks and forums Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 19. e Increasing Experience Pool The overall experience level of the industry stands at about 5.7 years; Best in class companies have been able to strengthen their experience pool further Experience Level of R&D Resources Over Employee Experience (No. of Years) for CY11 Past 3 Years 12 10.9 4% 4% 6% 10 17% 20% 18% 7.8 8 47% 40% 5.7 42% 6 5.2 4 3.2 2 32% 35% 34% 0 CY 09 CY 10 CY 11 Average 25th %ile 50th %ile 75th %ile 90th %ile 12+ Years 8 to 12 Years 4 to 8 Years 0 to 4 Years • Over 25% of the talent pool has more than 8 years of experience compared to 6 years in CY2010 • Most companies have also struck a balance by hiring fresh talent at junior levels to optimize cost • CY 2011 continued to witness an increased focus on hiring key technical as well as business skills Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 20. e Increasing Experience Pool While Bangalore is maturing in terms of experienced talent pool availability, other locations are fast picking up Location Wise Experience Level of R&D Resources, CY11 100% 3% 6% 9% 5% 6% 6% 9% 90% 10% 14% 8% 18% 23% 24% 80% 25% 70% 42% 35% 60% 40% 42% 50% 37% 47% 40% 66% 30% 45% 48% 20% 41% 34% 29% 10% 23% 0% 5% Overall Bangalore Hyderabad Pune NCR Chennai Others Industry 12+ Years 8 to 12 Years 4 to 8 Years 0 to 4 Years Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 21. e Increasing Experience Pool With less than 1% people in the age above 45 years, number of PhDs stand close to 0.3% in the R&D industry Age Analysis of the R&D Employees, Education Qualification of R&D Employees, CY11 CY11 0.3% 0.6% 0.1% 0.3% 0.1% 12.0% less than 25 18.7% Graduate 25 to 35 Masters 29.1% 35 to 45 Diploma 45 to 55 PhDs 70.2% Others* 68.6% greater than 55 * Includes 12th pass and Certificate courses • India has a rich talent pool of scientists and engineers thus, adding to the talent pool year on year; Over 45,000 engineers suitable for MNC R&D Centres graduate every year • There has been increased trend towards encouraging employees to opt for technical as well as soft skills courses • Few organizations consider PhD as one of the parameters during performance evaluation and very few have ties with the universities to encourage the same Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 22. e Increasing Experience Pool The R&D talent pool in India comprises of mostly young employees in the age bracket of 25-35 years Location Wise Age Analysis for CY11 0.3% Others 7.1% 69.3% 23.4% 0.0% Chennai 8.6% 66.7% 22.0% 2.7% 1.0% NCR 7.6% 68.4% 22.9% 0.0% 0.5% Pune 18.0% 71.1% 10.3% 0.0% 0.4% Hyderabad 23.9% 67.9% 7.8% 0.0% 0.9% Bangalore 14.4% 68.5% 16.2% 0.6% Overall Industry 18.7% 68.6% 12.0% 0.1% 0% 20% 40% 60% 80% 100% less than 25 25 to 35 35 to 45 45 to 55 greater than 55 Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 23. f Functional Leverage While volume increase is visible in the quality function, engineering functions appear to be focusing on domain & experience 60.0% Headcount Split by Functions (CY 2011) 52.8% • Most of the product engineering work in India is 50.0% centered around product development/ sustenance, though the overall headcount for the 39.9% same has dipped in the last 3 years 40.0% • As companies better utilize & optimize the “relatively expensive” resources, this trend might 30.0% continue in the future • Product management function has yet not 20.0% matured in India and only a handful of product managers are currently available in India 10.0% 2.7% 0.4% 0.0% Product Development/ Product Verification/ Technical Product Management Sustenance Testing Support Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 24. f Functional Leverage Pune and Chennai lead in terms of product management focus; Hyderabad has more focus on quality function 0.3% 0.3% 0.8% 0.3% 2.6% 100% 1.3% 1.3% 9.5% 90% 15.6% 31.1% 80% 39.3% 46.8% 19.3% 70% 36.7% 60% 50% 40% 65.2% 61.4% 30% 59.5% 46.5% 20% 39.8% 10% 0% Bangalore Pune Hyderabad NCR Chennai Engineering Quality Technical Support Product Management Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 25. g Focus on Variable Pay The focus on variable pay continues to increase across levels in the MNC R&D ecosystem in India Variable Pay as %age of Total Variable Pay as %age of Total Cash (Across Levels) - CY2009 Cash (Across Levels) - CY2011 20% 20% 20% 16% 15% 15% 15% 12% 11% 12% 12% 10% 9% 10% 10% 7% 5% 6% 5% 5% 0% 0% Junior Level Middle Level Senior Level Junior Level Middle Level Senior Level Minimum Maximum Minimum Maximum Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 26. h Employee Centric Benefits There has been an increased focus on employee benefits as a tool for employee retention Prevalence of Benefit Schemes 90% 82% 80% 72% 70% 70% 63% 60% 56% 57% 50% 40% 30% 19% 20% 13% 10% 0% Joining Bonus Professional Development Plan Long Term Incentives Housing/Leased Accomodation CY 2010 CY2011 Career Path Better Global Stakeholder Flexible Work Definition/ Focus Communication Visits Environment Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 27. Agenda 1 The Changing R&D Landscape 2 C&B Survey 2012 3 The Way Ahead
  • 28. While expected salary increments for 2012 are in the same range of the salary increments in 2011.. Actual Salary Increments, CY11 Expected Salary Increase, CY12 Average 13.0% Average 12.6% 90th Percentile 15.0% 90th Percentile 15.3% 75th Percentile 14.3% 75th Percentile 13.5% 50th Percentile 12.0% 50th Percentile 12.0% 25th Percentile 11.8% 25th Percentile 11.6% 10th Percentile 10.1% 10th Percentile 10.6% 0% 5% 10% 15% 20% 0.0% 5.0% 10.0% 15.0% 20.0% Note: Source: Zinnov analysis of data collected during Jan to March 2012 towards the compensation & benefits survey 2012
  • 29. ..MNC R&D centers in India are expected to continue to focus on various key enablers for higher value generation Adobe, Ericsson, Texas Fresh Talent Acquisition Instruments Talent Pyramid Management Talent Development and Retention Cisco, NetApp, BMC Expat Programs Google, Microsoft Senior Leadership Technical Events EMC, Cisco Incubation Lab EMC, Yahoo, BMC Market Impact Product Management Mcafee, Yahoo, Adobe Startup Connect Microsoft, Honeywell Ecosystem Vendor Connect Symantec, Cisco, Alcatel Connect Academia and Government relations IBM, Intel, Alcatel
  • 30. Zinnov Management Consulting 69 "Prathiba Complex", 4th 'A' Cross, Koramangala Ind. Layout 5th Block, Koramangala Thank You Bangalore – 560095 Phone: +91-80-41127925/6 11, First Floor, Paras Downtown Center, Golf Course Road, Sector 53, Gurgaon – 122002 Phone: +91-124- 4028888 3701 Patrick Henry Dr. Building 7 Santa Clara CA – 95054 Phone: +1-408-716-8432 21, Waterway Ave, Suite 300 The Woodlands TX – 77380 info@zinnov.com Phone: +1-281-362-2773 www.zinnov.com @zinnov This report is solely for the use of Zinnov client and Zinnov personnel. No part of it may be circulated, quoted, or reproduced for distribution outside the client 2 organization without prior written approval from Zinnov 9