An American multinational, founded in 1837 by William Proctor and James Gamble
They began by supplying the Union Army with soap and candles
Products include pet foods, cleaning agents, health care and personal care products
Chairman, President & CEO: AG Lafley
In 2014, P&G recorded $83.1 billion in sales
Nearly 300 brands in more than 160 countries
Worldwide workforce of 135,000
140 plants and 25 R&D centers globally. Spend nearly $ 2 billion a year on R&D
4. Industry Snapshot
The Indian FMCG sector is the fourth largest in the economy
Low per capita consumption as well as low penetration level, but potential for
growth is huge
Strong and competitive MNC presence across the entire value chain
According to the study conducted by AC Nielsen, 62 of the top 100 brands are
owned by MNCs, and the balance by Indian companies
FMCG sector comprises of Personal Care, Food & Beverages & Household Care
Key players include P&G, HUL, ITC, Marico, Godrej, Dabur, Nestle, Cadbury
6. History
An American multinational, founded in 1837 by
William Proctor and James Gamble
They began by supplying the Union Army with
soap and candles
Products include pet foods, cleaning agents, health
care and personal care products
Chairman, President & CEO: AG Lafley
In 2014, P&G recorded $83.1 billion in sales
Nearly 300 brands in more than 160 countries
Worldwide workforce of 135,000
140 plants and 25 R&D centers globally. Spend
nearly $ 2 billion a year on R&D
9. Vision: Be, and be recognized as, the best consumer products
and services company in the world
Mission: “We will provide branded products and services of
superior quality and value that improve the lives of the
worlds consumers. As a result, consumers will reward us with
leadership sales, profit, and value creation, allowing our
people, our shareholders, and the communities in which we
live and work to prosper.”
Vision & Mission
10. Strong focus on Research and development
Leading market position
Expansion in developing
markets
Mergers and acquisitions to strengthen
the brand
Regulatory Environment
market
Increasing instances of product recalls
Global Economic Conditions
Diversified product portfolio
Strong brand portfolio
Dependent on Wal-Mart Stores for
majority of its revenue
Counterfeit goods
Large size and market
valuation
Weak presence on online
platforms
Intense competition
SWOT
13. Marketing Strategy
Improve
through
products
Improve
through
production
Focus on
Advertising &
Branding
Market research
& Consumer
insight
Go-to-market
strategies
Delight the customer with sustainable
innovations
Offers products for different segments. Often
adopts market “Skimming” approach
Improve operations & production
methodologies
Benefits through economies of scale
Leading Brands
Using successful movie stars in
Advertising
High investments in market research
Industry-leading go-to-market capabilities
14. Product Failure & turnaround
P&G launched an innovative water purification powder under the
brand name “Pur” in 2000 that can decontaminate water by stirring it
in and straining the water through a cloth
The PUR product is a small packet (or “sachet”) of a pre-measured
compound designed to be mixed with 10 liters of water
P&G launched a high profile commercial campaign for PUR in June
2004. The campaign primarily targeted the urban population in Sindh
Province and included the participation of the Pakistan Medical
Association (PMA)
Six months after the launch of this commercial campaign, repeat
purchases hovered at approximately 5%
Initial launch of PUR was considered a failure because sales were
insufficient to provide a positive return on investment in the time
frame required for a typical commercial consumer good
Low repurchase rate to the need for sustained communication to change public perception about the
health risks of drinking contaminated water
P&G subsequently changed focus and used the product as a Not-for-Profit Model, which was a huge
success
15. Product Failure: Change in Strategy
Re-look at market positioning in line with the target segments
Pur was high priced compared to the income levels in Philipines, Morocco, Guatemala
and Pakistan
Look at segments which relatively high literacy rates e.g. India, China
Partner with Schools and medical institutions to promote the product
Pre-launch marketing strategy to involve free sample distributions to households
Sustained campaigning to spread awareness on the importance of clean drinking water
16. Key takeaways
No. 1 FMCG organization globally, with a high focus on R&D and innovation. High product
differentiation
Huge potential in high growth markets such as India; high competition and low margins is
posing serious threats
Competitors in India Include HUL, Dabur, Colgate, Marico, ITC, etc.
Opportunity to expand through online platforms & innovative marketing strategies
Pur failed its original vision, but was repositioned as a philanthropic venture