3. SIM5211
Objectives:
To identify and to discuss the
activities of e-commerce in the
Malaysia scenario by using
Facebook (FB) and Blogs.
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4. EC Definitions: SIM5211
Process of buying, selling,
transferring, or exchanging products,
services, and/or information via
computer networks, mostly internet
and intranets. EC can also includes
following perspectives: Business
process, service, learning,
collaborative and community
Efraim Turban, D. K.-P. (2010). Electronic Commerce 2010 - A Managerial Perspective.
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Pearson.
5. Activities: SIM5211
By using FIVE search engines that available in the market
right now, browse the information about e-commerce
system based on your views of TOP TEN web sites or found
over the internet that operating locally and internationally.
Besides that, also name THREE of the popular e-commerce
system that is current actively in the Malaysia.
For each of websites as stated as above, discusses about
the goods as well as the services (if any) and its potential
customers, and;
Discusses how it is being operated or implemented in order
to serve and deliver its services for e-commerce system
environment.
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7. Top Ten Web Sites SIM5211
Enables users to search the world's information, including web
pages, images, and videos. Offers unique features and search
google.com technology.
A social utility that connects people, to keep up with
friends, upload photos, share links and videos
facebook.com
Enables users upload, tag and share videos worldwide!
youtube.com
A major internet portal and service provider offering search
results, customizable content, chat rooms, free e-mail, clubs,
and pager
yahoo.com
A Complete One-stop Financial portal
maybank2u.com
http://www.alexa.com 7
8. Top Ten Web Sites SIM5211
Online marketplace offering classified advertisements.
Provides regions and countrywide search.
Free, automated weblog publishing tool
blogspot.com
Search engine from Microsoft
live.com
Social networking and microblogging service utilising instant
messaging, SMS or a web interface
twitter.com
Malaysia's Number One Online MarketPlace
lelong.com.my
http://www.alexa.com 8
9. Facebook SIM5211
E-commerce using facebook is a
rising trend in this new world of social
commerce which provides
opportunities for seller to promote
almost everything (goods and
services) and gain sales by using
facebook.
Public, government, company, friend
and fans can become potential
customers.
http://www.wearehathway.com/sell-products-on-facebook 9
10. Facebook Features SIM5211
Users may Chat with their Facebook friends on one-
to one, or with multiple friends simultaneously.
Use Facebook Credits as virtual currency to buy
virtual goods in games and application on the
Facebook platform.
Facebook Events let friends know about upcoming
events in their community and to organize social
gatherings.
Users can “Like” status
updates, comments, photos, and links posted by
their Facebook friends.
Photo and videos application, enables users to
upload , tag friend and sharing with others.
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11. Facebook Fan Page SIM5211
Through facebook, businesses have
access to millions of potential fans and
quickly can spark products awareness
to potential buyers.
Beside promoting business and learn
about your customers, creating a
facebook for business allows
- communication with customers;
- get insights into what customers want;
- help customers spread info through
their social network
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12. Facebook Stores SIM5211
Several brands have already taken up
storefronts on Facebook so fans visiting
their “fan page” can also purchase goods
and services.
Delta Airlines is one of these brands. Like
Delta Airlines on Facebook and you can
purchase tickets on their Facebook e-
commerce store.
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13. Facebook Deals SIM5211
Facebook Deals offers online coupons,
and discounts from local business.
This deal-of–the-day features discounted
gift certificates usable at local and national
companies
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15. Maybank2u.com SIM5211
Online banking or Internet banking allows customers to conduct financial
transactions on a secure website operated by their retail or virtual bank, credit
union or building society.
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21. Maybank2u.com SIM5211
Services Offered : Other Services
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22. Maybank2u.com SIM5211
Services Offered : Customer Service
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23. Maybank2u.com SIM5211
Potential Customers:
i)Maybank customer with a
Maybank ATM/credit card
ii)Maybank customer without a
Maybank ATM/credit card
iii)New customer
iv)Existing maybank2u.com
customer who want to pay bills
with any credit card
v)Don’t have a Maybank
account but want to pay bills
with any credit card
vi)Existing PayBills customer
who wants to use
Maybank2u.com services
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24. Maybank2u.com SIM5211
I'm a Maybank customer with a Maybank ATM/credit
card
1)Go to any Maybank ATM.
2)At the main menu, select Maybank2u/Phone
Banking/SMS Alert
3)Select Maybank2u Application.
4)Key in your own 6-digit Maybank2u.com Personal
Identification Number (PIN).
5)Key in the same PIN again to confirm. For security
reasons, your PIN will not be printed on the receipt.
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25. Maybank2u.com SIM5211
How to login
1)Go to www.maybank2u.com.
2)Select Login, then Login for new users.
3)Read the Terms and Conditions carefully and click on the
Accept button.
4)The Welcome page will appear. If you do not see this page,
your browser may need to be upgraded.
5)In the Access Number field, enter the ATM/credit card number
that you used to apply for your Maybank2u.com PIN at the ATM.
6)Enter the 6-digit Maybank2u.com PIN that you selected and
click Activate.
7)A new login screen will appear. Select your preferred username
and password. Please use this username and password for all
future access.
8)To pay bills with other credit cards (not Maybank), login and
select 'Add/Remove Credit Card' under 'Payments'.
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30. more than 5.2 Million unique visitors a month SIM5211
Activities:
Unlimited product and unlimited services - Buy and
sell basically almost everything (ie; cars for sale,
houses for sale, mobile phones for sale, computers
for sale, properties for sale, pets, apartments for
rent and find jobs) within the region conveniently
(Categories: Property, Vehicles, Cars, electronics,
accessories, hobbies, services, others)
Potential customers - The no.1 marketplace in
Malaysia (by The Malaysian Digital Association (MDA) .
users who browse this site from home, age
between 45-64 and female user. (Audience
Demographics from http://www.alexa.com/siteinfo/mudah.my#
Recommended for those interested in Online
Marketplace. Free of charge and user friendly. Very
fast and good customer service.
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31. SIM5211
A. How to Buy : Choose Item
Step 1 of 3:
a. Search your region to begin item search
b. Search item by typing in search box or browsing
the category
c. Click on item for more detail
d. If there is an interest to purchase, get contact
number
Step 2 of 3: Contact the advertiser to arrange a meeting to
view item
Step 3 of 3: Check the item and close the deal, ensure to
check the item carefully before purchase/payment
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32. SIM5211
B. How to Sell :
Post a free advertisement
Step 1 of 3:
Fill Up the Insert Ad Form
Step 2 of 3: Preview Your
Ad and Enter Your
Password
Step 3 of 3: Select a
payment method
For how long will the ad
be published online?
2 months, if it isn't deleted
manually by the advertiser
before that.
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33. SIM5211
Other
• A search word must contain at least two characters, three if it's used with *
• A search word may contain A-Z, 0-9, & (and-sign), / (divide).
• Some normal words are ignored by the search engine. If you for example
search for the word 'and' it won't result in any hits.
• Search words not found in the ad headings or ad text will not return any
results.
• You cannot replace NOT with a minus-sign in front of the word you are looking
for, e.g. Perodua Myvi -1.3SR.
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Google – Launched in 1998 by Larry Page and Sergey Brin, Google.com is by far the most popular search engine globally. Originally named BackRub, Google’s network of sites roughly get 65% of all the United States searches and is considered by most people to be the world’s best search engine. As of Oct. 3 2010, Alexa reports Google.com as the most visited website worldwide. Google powers: AOL Search (including CompuServe & Netscape), MySpace Search, Comcast Search and many other websites delivering search results.Yahoo! – Started in 1994 by David Filo and Jerry Yang, Yahoo.com was originally a directory of websites that later became it’s own crawler-based engine in 2002. As of late 2009, Yahoo! was the second biggest search engine on the web. However, in late August of 2010, Yahoo! search results started being powered by Bing. As of Oct. 3 2010, Alexa reports Yahoo.com as the 4th most visited website worldwide.Bing – Launched in 2009 by Microsoft, Bing.com is their latest search engine service. In late August, Bing officially started delivering Yahoo!’s search results. Former Microsoft search engines include Microsoft Live search and MSN Search. As of Oct. 3 2010, Alexa reports Bing.com as the 22nd most visited website worldwide. Bing powers: Yahoo! Search, AltaVista, AlltheWeb, GoodSearch, Lycos, Go.com and many other websites delivering search results.Ask – Formally known as Ask Jeeves or AskJeeves.com, Ask.com was founded in 1996 with the idea of allowing users to get answers to questions posed in everyday, natural language, as well as traditional keyword searching. Today Ask.com also includes support for math, dictionary, and conversion questions. In November of 2010 Ask.com announced it would no longer be crawling, indexing and ranking it’s own pages, and will probably outsourcing that to Google or Bing. Ask will continue to focus heavily on Q&A.Teoma – Founded in 2000 by a professor and his colleagues at Rutgers University, Teoma.com was acquired by Ask Jeeves in 2001 and was used to run Ask.com for several years. In May of 2010, Teoma was relaunched as an independent search engine with results similar to those on Ask.com, but slightly different for testing purposes.
1. Almost everybody has got a Fb account these days. It is just about obscene how considerably time individuals are investing on Fb playing Farmville, making friends, looking for dates,
Fans are very important factors to commercialize products or services.2. You can use it to highlight specific products and services, post status updates to keep customers and prospects informed, and get Fans excited about upcoming events, product and service launches or enhancements, and related campaigns.3. Artists are utilizing their Fan WebPages to give details regarding who they are, which indicates these folks should be at and also displaying their fans how to do their methods via online videos.
