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The	
  AgileSparks	
  Way	
  
h1p://www.agilesparks.com/agilesparks-­‐way	
  
Enterprise	
  Journey	
  Board	
  
ImproveBacklog
F
H
E
C
A
I
DecideProspects Recharge
G
D
B
Initiate
&
Plan
Kickoff Stabilize
J
KL
M
N
O
Q
R
Each LOB Pulls
Market/Sell the change to LOBs Market/Sell more depth
Change	
  Push/Pull	
  Map	
  
Jurgen	
  Appelo	
  -­‐	
  h1p://www.management30.com/product/delegaFon-­‐poker/	
  
Push	
  Pull	
  –	
  applies	
  at	
  several	
  levels…	
  
Central
Management	
  
PMO	
  
Change/
Coaching
team	
  
LOB/Group
A
Management	
  
Team1 Lead	
   Team2 Lead	
   Team3 Lead	
  
David Karl Mike Daniel
LOB/Group
B
Management	
  
5.	
  Build	
  &	
  Deployment	
  
1.  Con&nuous	
  Integra&on	
  –	
  automa&c	
  build	
  running	
  at	
  least	
  
nightly	
  	
  
2.  All	
  code	
  and	
  ar&facts	
  are	
  versioned	
  using	
  a	
  single	
  scheme	
  
3.  Build	
  is	
  trigged	
  automaFcally	
  upon	
  code	
  checked	
  in	
  
4.  Automated	
  regression	
  tests	
  run	
  as	
  part	
  of	
  build	
  and	
  give	
  a	
  
green/red	
  binary	
  answer	
  (no	
  need	
  for	
  analysis	
  to	
  determine	
  
success/failure)	
  
5.  Frequent	
  check-­‐ins	
  to	
  common	
  branch	
  
6.  Build	
  failures	
  are	
  addressed	
  immediately.	
  Repeated	
  build	
  
failures	
  trigger	
  a	
  stop	
  the	
  line	
  event	
  
	
  
3.	
  Individuals	
  &	
  Interac9ons	
  
Feedback	
  Loops	
  
1.  All	
  people	
  involved	
  in	
  a	
  work	
  item	
  work	
  on	
  it	
  more	
  or	
  less	
  in	
  the	
  
same	
  &me	
  period	
  (Developers,	
  Testers,	
  Func&onal/Product)	
  
minimizing	
  the	
  overhead/waste	
  from	
  context	
  switching/recalling	
  
past	
  work.	
  	
  
2.  All	
  people	
  involved	
  in	
  a	
  work	
  item	
  (even	
  across	
  silos)	
  can	
  collaborate	
  
directly	
  with	
  each	
  other	
  without	
  third	
  parFes	
  like	
  team	
  leads	
  in	
  
every	
  coordinaFon/communicaFon	
  loop	
  enabling	
  faster	
  decisions	
  
and	
  more	
  scalable	
  operaFon.	
  	
  
3.  People	
  working	
  together	
  act	
  as	
  a	
  team	
  with	
  shared	
  accountability	
  to	
  
end	
  to	
  end	
  delivery	
  thereby	
  decisions	
  are	
  more	
  value	
  than	
  silo-­‐
focused	
  
4.  Significant	
  aspects	
  of	
  goals	
  and	
  rewards	
  are	
  oriented	
  towards	
  team	
  
performance/goals	
  (rather	
  than	
  individual	
  performance)	
  driving	
  
collaboraAon	
  not	
  just	
  individualism.	
  	
  
5.  Team	
  environment	
  is	
  as	
  collaboraAon	
  friendly	
  as	
  possible	
  
6.  Individuals	
  are	
  involved	
  in	
  performance	
  feedback	
  of	
  the	
  people	
  they	
  
are	
  working	
  with,	
  to	
  encourage	
  teamwork	
  
	
  
4.	
  Engineering	
  Prac9ces	
  
1.  There	
  is	
  a	
  clear	
  defini&on	
  of	
  what	
  "Coding	
  Done"	
  means	
  and	
  people	
  are	
  
working	
  according	
  to	
  it	
  
2.  People	
  are	
  expected	
  to	
  write	
  SOLID/CLEAN	
  code	
  and	
  es&ma&ons	
  reflect	
  it	
  
3.  Automa&on	
  coverage	
  is	
  planned	
  and	
  implemented	
  as	
  an	
  integral	
  part	
  of	
  
produc&on	
  code	
  implementa&on	
  
4.  Defects	
  created	
  as	
  part	
  of	
  new	
  development	
  are	
  fixed	
  as	
  early	
  as	
  possible	
  
and	
  in	
  any	
  case	
  before	
  considering	
  that	
  work	
  item	
  as	
  done	
  
5.  There	
  is	
  a	
  Test	
  AutomaFon	
  Pyramid	
  strategy	
  guiding	
  AutomaFon	
  coverage	
  
decisions	
  (Preference	
  to	
  Unit	
  Tests>>API	
  tests>>UI	
  tests)	
  
6.  People	
  are	
  expected	
  to	
  refactor	
  smelly	
  code	
  as	
  part	
  of	
  "Coding	
  Done“	
  and	
  
esFmaFons	
  reflect	
  it	
  
7.  FuncFonal	
  Design	
  is	
  specified	
  Test-­‐Driven	
  (ATDD/BDD)	
  
8.  Sustained	
  or	
  improved	
  code	
  coverage	
  is	
  verified	
  at	
  build	
  Fme	
  using	
  code	
  
coverage	
  analysis	
  tools	
  (e.g.	
  Sonar)	
  
9.  Team	
  is	
  pro-­‐acFvely	
  and	
  methodically	
  improving	
  collecFve	
  ownership	
  
10.  All	
  code	
  is	
  reviewed	
  in	
  small	
  batches,	
  gaps	
  are	
  closed	
  within	
  hours	
  
11.  People	
  have	
  access	
  to	
  the	
  tools	
  they	
  need	
  to	
  do	
  effecFve	
  SW	
  engineering	
  
12.  A	
  prioriAzed	
  backlog	
  of	
  Technical	
  Debt	
  (ugly	
  code,	
  missing	
  tests,	
  etc.)	
  is	
  
available	
  and	
  capacity	
  is	
  allocated	
  to	
  reducing	
  it	
  
13.  Team	
  maintains	
  a	
  high	
  level	
  of	
  CollecAve	
  ownership	
  -­‐	
  most	
  tasks	
  can	
  be	
  pulled	
  
by	
  many	
  members	
  of	
  the	
  team	
  without	
  a	
  major	
  effect	
  on	
  efficiency	
  
14.  Technical	
  Code	
  Design	
  is	
  Test-­‐Driven	
  (TDD)	
  
15.  Regression	
  cycle	
  costs	
  days	
  at	
  most	
  (due	
  to	
  high	
  level	
  of	
  automaAon)	
  
6.	
  Empowered	
  Teams	
  and	
  Individuals	
  
1.  Daily	
  planning	
  mee&ngs	
  (a.k.a.	
  Standups)	
  are	
  used	
  by	
  people	
  to	
  manage	
  their	
  day	
  to	
  day	
  
work	
  (instead	
  of	
  work	
  scheduled	
  by	
  supervisors	
  and	
  pushed	
  onto	
  them)	
  
2.  Autonomy	
  -­‐	
  People	
  have	
  a	
  high	
  degree	
  of	
  control	
  over	
  the	
  project	
  day	
  2	
  day	
  execuFon	
  -­‐	
  
Choose	
  tasks	
  to	
  pull,	
  where	
  to	
  focus	
  
3.  Reason/Intent	
  is	
  communicated	
  as	
  part	
  of	
  every	
  requirement/work	
  item,	
  to	
  increase	
  
moFvaFon	
  as	
  well	
  as	
  empower	
  people	
  to	
  do	
  the	
  right	
  thing	
  for	
  the	
  context	
  rather	
  than	
  
blindly	
  follow	
  a	
  plan	
  
4.  People	
  pull	
  to	
  capacity	
  -­‐	
  by	
  using	
  Team	
  EsFmaFon	
  approaches	
  or	
  just	
  pull	
  to	
  WIP	
  
5.  Autonomy	
  -­‐	
  People	
  have	
  a	
  high	
  degree	
  of	
  control	
  over	
  their	
  personal	
  &	
  professional	
  desFny	
  
6.  The	
  behavior	
  that	
  is	
  incenFvized	
  (formally	
  and	
  informally)	
  is	
  aligned	
  with	
  lean/agile	
  thinking	
  -­‐	
  
Flow,	
  Improvement,	
  Trust,	
  Whole	
  Team,	
  Low	
  WIP,	
  Safe	
  to	
  fail	
  experiments,	
  etc.	
  
7.  People	
  work	
  in	
  small	
  teams	
  (not	
  more	
  than	
  10,	
  ideally	
  around	
  5-­‐7)	
  enabling	
  good	
  
communicaFon	
  and	
  direct	
  collaboraFon	
  as	
  well	
  as	
  effecFve	
  meeFngs	
  and	
  interacFon	
  
8.  Managers	
  are	
  pro-­‐acFvely	
  and	
  methodically	
  seeking	
  ways	
  to	
  improve	
  autonomy	
  of	
  teams	
  
and	
  individuals	
  as	
  a	
  way	
  to	
  enable	
  faster	
  decisions	
  as	
  well	
  as	
  higher	
  engagement/moFvaFon	
  
9.  People	
  are	
  given	
  opportunity	
  to	
  improve	
  their	
  mastery	
  of	
  areas	
  which	
  interest	
  them	
  
10.  People	
  can	
  shape	
  their	
  work	
  environment	
  –	
  technologies,	
  faciliFes,	
  etc.	
  	
  
2.	
  Business	
  Value	
  Driven	
  Development	
  
1.  Product	
  owner	
  sees	
  working	
  soTware	
  frequently	
  and	
  uses	
  the	
  feedback	
  to	
  adapt	
  the	
  
scope/&meline	
  plan	
  
2.  Work	
  items	
  are	
  integra&ve	
  and	
  testable	
  cross-­‐cuXng	
  across	
  the	
  architecture	
  if	
  necessary	
  
(e.g.	
  User	
  Stories).	
  Done	
  =	
  Deployable	
  and	
  Performant/Secure,	
  enabling	
  real	
  feedback/
learning.	
  	
  
3.  Work	
  items	
  are	
  integraFve	
  testable	
  &	
  SMALL	
  -­‐	
  can	
  be	
  delivered	
  in	
  days	
  thereby	
  Fghtening	
  
the	
  internal	
  team	
  level	
  feedback	
  loop	
  
4.  frequent	
  feedback	
  from	
  stakeholders/users	
  is	
  used	
  to	
  adapt	
  the	
  scope/Fmeline	
  closing	
  a	
  real	
  
feedback	
  beyond	
  the	
  product	
  owner.	
  	
  
5.  Escaping	
  Defects	
  and	
  other	
  kinds	
  of	
  Failure	
  Demand	
  (Waste)	
  are	
  analyzed	
  using	
  Five	
  Whys	
  or	
  
another	
  kind	
  of	
  root	
  cause	
  analysis	
  process	
  in	
  order	
  to	
  determine	
  reasons	
  for	
  missing	
  them	
  
earlier	
  in	
  the	
  process.	
  	
  
6.  Value	
  is	
  delivered	
  in	
  iteraFve	
  chunks	
  using	
  Minimally	
  Marketable	
  Features	
  (MMFs)	
  thereby	
  
achieving	
  business	
  agility	
  –	
  faster	
  Fme	
  to	
  market	
  and	
  keeping	
  more	
  opFons	
  open	
  to	
  what	
  
will	
  be	
  delivered	
  aier	
  the	
  current	
  MMFs.	
  	
  
7.  Requirements	
  that	
  are	
  Hypothesis	
  are	
  validated	
  Using	
  MVP/MVF	
  in	
  a	
  fast	
  learning	
  loop	
  that	
  
includes	
  Beta/Early	
  Access	
  programs	
  or	
  ConAnuous	
  Delivery,	
  in	
  order	
  to	
  enable	
  safe/cheap-­‐
to-­‐fail	
  experiments	
  about	
  risky	
  but	
  worthy	
  ideas.	
  	
  
8.  Feature	
  Usefulness	
  and	
  Successfulness	
  is	
  evaluated	
  as	
  part	
  of	
  the	
  development	
  lifecycle.	
  
Learning	
  is	
  applied	
  to	
  improve	
  the	
  feature	
  and	
  future	
  ideas.	
  	
  
9.  Frequent	
  Delivery	
  to	
  real	
  users	
  -­‐	
  up	
  to	
  8	
  weeks	
  apart	
  
10.  ConAnuous	
  Delivery	
  -­‐	
  work	
  items	
  are	
  deployed/acAvated/validated	
  as	
  part	
  of	
  the	
  work	
  life	
  
cycle	
  -­‐	
  in	
  a	
  ma`er	
  of	
  hours/days	
  thereby	
  minimizing	
  the	
  work	
  done	
  without	
  feedback	
  that	
  it	
  is	
  
in	
  the	
  right	
  direcAon	
  
1.	
  Visualize	
  &	
  Manage	
  the	
  Flow	
  
1.  Visualize	
  main	
  Work	
  types	
  (using	
  Kanban	
  Board	
  or	
  similar)	
  to	
  create	
  flow	
  awareness	
  
2.  Defini&on	
  of	
  what	
  Done	
  (Working	
  Tested	
  SoTware)	
  means	
  is	
  clear	
  and	
  adhered	
  to	
  
(“DoD”)	
  so	
  real	
  flow	
  is	
  measured	
  and	
  so	
  excep&ons	
  drive	
  discussion/improvement.	
  	
  
3.  Visualize	
  who	
  is	
  working	
  on	
  what	
  in	
  order	
  to	
  be	
  aware	
  of	
  level	
  of	
  mul&	
  tasking	
  and	
  
dependency	
  on	
  specific	
  people.	
  	
  
4.  Commitment	
  to	
  finishing	
  work	
  over	
  star&ng	
  new	
  (eventually	
  reaching	
  a	
  WIP	
  level	
  that	
  
“feels	
  OK”	
  for	
  the	
  team)	
  to	
  start	
  to	
  “weakly”	
  constrain	
  and	
  improve	
  flow.	
  	
  
5.  Use	
  flow	
  diagrams/charts	
  (e.g.	
  CFDs)	
  to	
  provide	
  predictability	
  and	
  insight	
  into	
  flow	
  
6.  Visualize	
  and	
  focus	
  on	
  blocked	
  work	
  so	
  major	
  flow	
  efficiency	
  issues	
  are	
  addressed	
  
7.  Visualize	
  work	
  that	
  is	
  queued/waiFng	
  between	
  people/workflow	
  states	
  to	
  start	
  raise	
  to	
  
awareness	
  reasons	
  for	
  queuing	
  and	
  idenFfy	
  opFons	
  for	
  reducing	
  	
  
8.  Awareness	
  of	
  Work	
  Types	
  and	
  Work	
  Items	
  and	
  differences	
  in	
  handling,	
  in	
  order	
  to	
  
enable	
  expectaFon	
  sekng	
  with	
  different	
  stakeholders	
  for	
  different	
  needs	
  &	
  allow	
  
people	
  to	
  make	
  intelligent	
  flow	
  decisions	
  according	
  to	
  the	
  	
  context	
  
9.  Some	
  areas	
  in	
  the	
  flow	
  have	
  local	
  work	
  in	
  process	
  (WIP)	
  limits	
  	
  -­‐	
  leading	
  to	
  lower	
  WIP	
  
and	
  cycle	
  Fmes	
  and	
  more	
  explicit	
  opportuniFes	
  to	
  learn	
  from	
  the	
  (lack	
  of)	
  flow	
  
10.  Visualize	
  work	
  variability	
  and	
  seek	
  to	
  reduce	
  it	
  (e.g.	
  using	
  Cycle	
  Time	
  Control	
  Charts)	
  so	
  
that	
  overall	
  average	
  cycle	
  Fme	
  is	
  improved	
  and	
  there	
  is	
  less	
  uncertainty	
  about	
  velocity/
cycle	
  Fmes	
  enabling	
  more	
  aggressive	
  planning	
  
11.  Explicit	
  WIP	
  limit	
  at	
  workflow	
  level	
  -­‐	
  Single	
  workflow	
  full	
  pull	
  –	
  catching	
  more	
  flow	
  
problems	
  and	
  driving	
  WIP/cycle	
  Fme	
  even	
  lower.	
  	
  
12.  Next	
  is	
  re-­‐prioriFzed	
  conFnuously	
  	
  (no	
  commitment	
  in	
  Next)-­‐	
  Deferred	
  Pull	
  decisions	
  
(dynamic	
  prioriFzaFon)	
  in	
  order	
  to	
  enable	
  business	
  agility.	
  	
  
13.  DefiniFon	
  of	
  what	
  “Ready	
  for	
  work”	
  means	
  	
  is	
  clear	
  and	
  adhered	
  to	
  in	
  order	
  to	
  
minimize	
  rework	
  or	
  blocks	
  due	
  to	
  unready	
  work	
  occupying	
  the	
  WIP.	
  	
  
14.  Guidelines	
  for	
  how	
  to	
  pull	
  work	
  (selecAon	
  from	
  ‘Next’/prioriAzaAon	
  of	
  WIP)	
  are	
  clear	
  to	
  
everyone	
  and	
  adhered	
  to	
  so	
  that	
  most	
  decisions	
  can	
  be	
  decentralized	
  and	
  made	
  faster	
  
as	
  well	
  as	
  driving	
  discussion	
  about	
  how	
  to	
  work	
  and	
  resulAng	
  in	
  experiments/
improvements	
  
15.  Capacity	
  is	
  allocated	
  to	
  Investment	
  Themes	
  using	
  work	
  in	
  process	
  limits	
  so	
  that	
  it	
  is	
  
possible	
  to	
  ensure	
  certain	
  investment	
  in	
  each	
  theme.	
  	
  
7.	
  Improve	
  
1.  Regular	
  Lessons	
  Learned	
  events	
  (frequency	
  of	
  
no	
  less	
  than	
  every	
  1-­‐4	
  weeks)	
  with	
  ac&onable	
  
outcomes	
  (e.g.	
  Retrospec&ves/Kaizen)	
  
2.  People	
  at	
  all	
  levels	
  are	
  highly	
  aware	
  and	
  
involved	
  in	
  improvement	
  acFvity	
  
3.  AcFonable	
  Improvement	
  Work	
  is	
  visualized	
  and	
  
managed	
  using	
  “Stop	
  starFng	
  start	
  finishing”	
  
4.  Leaders	
  are	
  aware	
  of	
  the	
  current	
  operaFonal	
  
capabiliFes	
  (may	
  require	
  metrics)	
  
5.  Leaders	
  have	
  an	
  operaFonal	
  capabiliFes	
  goal	
  
6.  Team/Group	
  knows	
  the	
  current	
  process	
  
challenge	
  they	
  are	
  targeAng	
  
7.  Team/Group	
  knows	
  what	
  obstacles	
  are	
  
prevenAng	
  them	
  from	
  overcoming	
  the	
  current	
  
process	
  challenge,	
  what	
  is	
  currently	
  being	
  
addressed	
  and	
  how	
  
8.  Team/Group	
  allocates	
  capacity/Ame	
  slots	
  for	
  
improvement	
  work	
  
9.  Team/Group	
  uses	
  models	
  to	
  look	
  at	
  their	
  
condiAon	
  and	
  suggest	
  experiments	
  
Agile	
  Depth	
  
	
  
Team:	
  
Date:	
  
0	
  
1	
  
2	
  
3	
  
4	
  
5	
  
6	
  
7	
  
8	
  
9	
  
10	
  
11	
  
12	
  
13	
  
14	
  
15	
  
2	
  
3	
  
4	
  
5	
  6	
  
7	
  
1	
  
Further	
  Reading	
  
h1p://www.infoq.com/arFcles/open-­‐agile-­‐adopFon-­‐2	
  	
  
h1p://www.slideshare.net/yyeret/leanagile-­‐
depth-­‐assessment	
  	
  
h1p://bit.ly/LKUK13-­‐Yuval	
  
h1p://www.infoq.com/arFcles/kanban-­‐Sandvik-­‐IT-­‐2	
  	
  
More	
  at	
  h1ps://www.diigo.com/list/yyeret/Lean-­‐Agile-­‐Change-­‐Management	
  &	
  
h1p://www.agilesparks.com/learn-­‐your-­‐own-­‐using-­‐our-­‐resources	
  
StarFng	
  w/	
  Managers	
  Kanban	
  
h1p://bit.ly/DARE13-­‐Yuval	
  	
  

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The AgileSparks Way to Continuous Improvement

  • 1. The  AgileSparks  Way   h1p://www.agilesparks.com/agilesparks-­‐way  
  • 2. Enterprise  Journey  Board   ImproveBacklog F H E C A I DecideProspects Recharge G D B Initiate & Plan Kickoff Stabilize J KL M N O Q R Each LOB Pulls Market/Sell the change to LOBs Market/Sell more depth
  • 4. Jurgen  Appelo  -­‐  h1p://www.management30.com/product/delegaFon-­‐poker/  
  • 5. Push  Pull  –  applies  at  several  levels…   Central Management   PMO   Change/ Coaching team   LOB/Group A Management   Team1 Lead   Team2 Lead   Team3 Lead   David Karl Mike Daniel LOB/Group B Management  
  • 6.
  • 7.
  • 8. 5.  Build  &  Deployment   1.  Con&nuous  Integra&on  –  automa&c  build  running  at  least   nightly     2.  All  code  and  ar&facts  are  versioned  using  a  single  scheme   3.  Build  is  trigged  automaFcally  upon  code  checked  in   4.  Automated  regression  tests  run  as  part  of  build  and  give  a   green/red  binary  answer  (no  need  for  analysis  to  determine   success/failure)   5.  Frequent  check-­‐ins  to  common  branch   6.  Build  failures  are  addressed  immediately.  Repeated  build   failures  trigger  a  stop  the  line  event     3.  Individuals  &  Interac9ons   Feedback  Loops   1.  All  people  involved  in  a  work  item  work  on  it  more  or  less  in  the   same  &me  period  (Developers,  Testers,  Func&onal/Product)   minimizing  the  overhead/waste  from  context  switching/recalling   past  work.     2.  All  people  involved  in  a  work  item  (even  across  silos)  can  collaborate   directly  with  each  other  without  third  parFes  like  team  leads  in   every  coordinaFon/communicaFon  loop  enabling  faster  decisions   and  more  scalable  operaFon.     3.  People  working  together  act  as  a  team  with  shared  accountability  to   end  to  end  delivery  thereby  decisions  are  more  value  than  silo-­‐ focused   4.  Significant  aspects  of  goals  and  rewards  are  oriented  towards  team   performance/goals  (rather  than  individual  performance)  driving   collaboraAon  not  just  individualism.     5.  Team  environment  is  as  collaboraAon  friendly  as  possible   6.  Individuals  are  involved  in  performance  feedback  of  the  people  they   are  working  with,  to  encourage  teamwork     4.  Engineering  Prac9ces   1.  There  is  a  clear  defini&on  of  what  "Coding  Done"  means  and  people  are   working  according  to  it   2.  People  are  expected  to  write  SOLID/CLEAN  code  and  es&ma&ons  reflect  it   3.  Automa&on  coverage  is  planned  and  implemented  as  an  integral  part  of   produc&on  code  implementa&on   4.  Defects  created  as  part  of  new  development  are  fixed  as  early  as  possible   and  in  any  case  before  considering  that  work  item  as  done   5.  There  is  a  Test  AutomaFon  Pyramid  strategy  guiding  AutomaFon  coverage   decisions  (Preference  to  Unit  Tests>>API  tests>>UI  tests)   6.  People  are  expected  to  refactor  smelly  code  as  part  of  "Coding  Done“  and   esFmaFons  reflect  it   7.  FuncFonal  Design  is  specified  Test-­‐Driven  (ATDD/BDD)   8.  Sustained  or  improved  code  coverage  is  verified  at  build  Fme  using  code   coverage  analysis  tools  (e.g.  Sonar)   9.  Team  is  pro-­‐acFvely  and  methodically  improving  collecFve  ownership   10.  All  code  is  reviewed  in  small  batches,  gaps  are  closed  within  hours   11.  People  have  access  to  the  tools  they  need  to  do  effecFve  SW  engineering   12.  A  prioriAzed  backlog  of  Technical  Debt  (ugly  code,  missing  tests,  etc.)  is   available  and  capacity  is  allocated  to  reducing  it   13.  Team  maintains  a  high  level  of  CollecAve  ownership  -­‐  most  tasks  can  be  pulled   by  many  members  of  the  team  without  a  major  effect  on  efficiency   14.  Technical  Code  Design  is  Test-­‐Driven  (TDD)   15.  Regression  cycle  costs  days  at  most  (due  to  high  level  of  automaAon)   6.  Empowered  Teams  and  Individuals   1.  Daily  planning  mee&ngs  (a.k.a.  Standups)  are  used  by  people  to  manage  their  day  to  day   work  (instead  of  work  scheduled  by  supervisors  and  pushed  onto  them)   2.  Autonomy  -­‐  People  have  a  high  degree  of  control  over  the  project  day  2  day  execuFon  -­‐   Choose  tasks  to  pull,  where  to  focus   3.  Reason/Intent  is  communicated  as  part  of  every  requirement/work  item,  to  increase   moFvaFon  as  well  as  empower  people  to  do  the  right  thing  for  the  context  rather  than   blindly  follow  a  plan   4.  People  pull  to  capacity  -­‐  by  using  Team  EsFmaFon  approaches  or  just  pull  to  WIP   5.  Autonomy  -­‐  People  have  a  high  degree  of  control  over  their  personal  &  professional  desFny   6.  The  behavior  that  is  incenFvized  (formally  and  informally)  is  aligned  with  lean/agile  thinking  -­‐   Flow,  Improvement,  Trust,  Whole  Team,  Low  WIP,  Safe  to  fail  experiments,  etc.   7.  People  work  in  small  teams  (not  more  than  10,  ideally  around  5-­‐7)  enabling  good   communicaFon  and  direct  collaboraFon  as  well  as  effecFve  meeFngs  and  interacFon   8.  Managers  are  pro-­‐acFvely  and  methodically  seeking  ways  to  improve  autonomy  of  teams   and  individuals  as  a  way  to  enable  faster  decisions  as  well  as  higher  engagement/moFvaFon   9.  People  are  given  opportunity  to  improve  their  mastery  of  areas  which  interest  them   10.  People  can  shape  their  work  environment  –  technologies,  faciliFes,  etc.     2.  Business  Value  Driven  Development   1.  Product  owner  sees  working  soTware  frequently  and  uses  the  feedback  to  adapt  the   scope/&meline  plan   2.  Work  items  are  integra&ve  and  testable  cross-­‐cuXng  across  the  architecture  if  necessary   (e.g.  User  Stories).  Done  =  Deployable  and  Performant/Secure,  enabling  real  feedback/ learning.     3.  Work  items  are  integraFve  testable  &  SMALL  -­‐  can  be  delivered  in  days  thereby  Fghtening   the  internal  team  level  feedback  loop   4.  frequent  feedback  from  stakeholders/users  is  used  to  adapt  the  scope/Fmeline  closing  a  real   feedback  beyond  the  product  owner.     5.  Escaping  Defects  and  other  kinds  of  Failure  Demand  (Waste)  are  analyzed  using  Five  Whys  or   another  kind  of  root  cause  analysis  process  in  order  to  determine  reasons  for  missing  them   earlier  in  the  process.     6.  Value  is  delivered  in  iteraFve  chunks  using  Minimally  Marketable  Features  (MMFs)  thereby   achieving  business  agility  –  faster  Fme  to  market  and  keeping  more  opFons  open  to  what   will  be  delivered  aier  the  current  MMFs.     7.  Requirements  that  are  Hypothesis  are  validated  Using  MVP/MVF  in  a  fast  learning  loop  that   includes  Beta/Early  Access  programs  or  ConAnuous  Delivery,  in  order  to  enable  safe/cheap-­‐ to-­‐fail  experiments  about  risky  but  worthy  ideas.     8.  Feature  Usefulness  and  Successfulness  is  evaluated  as  part  of  the  development  lifecycle.   Learning  is  applied  to  improve  the  feature  and  future  ideas.     9.  Frequent  Delivery  to  real  users  -­‐  up  to  8  weeks  apart   10.  ConAnuous  Delivery  -­‐  work  items  are  deployed/acAvated/validated  as  part  of  the  work  life   cycle  -­‐  in  a  ma`er  of  hours/days  thereby  minimizing  the  work  done  without  feedback  that  it  is   in  the  right  direcAon   1.  Visualize  &  Manage  the  Flow   1.  Visualize  main  Work  types  (using  Kanban  Board  or  similar)  to  create  flow  awareness   2.  Defini&on  of  what  Done  (Working  Tested  SoTware)  means  is  clear  and  adhered  to   (“DoD”)  so  real  flow  is  measured  and  so  excep&ons  drive  discussion/improvement.     3.  Visualize  who  is  working  on  what  in  order  to  be  aware  of  level  of  mul&  tasking  and   dependency  on  specific  people.     4.  Commitment  to  finishing  work  over  star&ng  new  (eventually  reaching  a  WIP  level  that   “feels  OK”  for  the  team)  to  start  to  “weakly”  constrain  and  improve  flow.     5.  Use  flow  diagrams/charts  (e.g.  CFDs)  to  provide  predictability  and  insight  into  flow   6.  Visualize  and  focus  on  blocked  work  so  major  flow  efficiency  issues  are  addressed   7.  Visualize  work  that  is  queued/waiFng  between  people/workflow  states  to  start  raise  to   awareness  reasons  for  queuing  and  idenFfy  opFons  for  reducing     8.  Awareness  of  Work  Types  and  Work  Items  and  differences  in  handling,  in  order  to   enable  expectaFon  sekng  with  different  stakeholders  for  different  needs  &  allow   people  to  make  intelligent  flow  decisions  according  to  the    context   9.  Some  areas  in  the  flow  have  local  work  in  process  (WIP)  limits    -­‐  leading  to  lower  WIP   and  cycle  Fmes  and  more  explicit  opportuniFes  to  learn  from  the  (lack  of)  flow   10.  Visualize  work  variability  and  seek  to  reduce  it  (e.g.  using  Cycle  Time  Control  Charts)  so   that  overall  average  cycle  Fme  is  improved  and  there  is  less  uncertainty  about  velocity/ cycle  Fmes  enabling  more  aggressive  planning   11.  Explicit  WIP  limit  at  workflow  level  -­‐  Single  workflow  full  pull  –  catching  more  flow   problems  and  driving  WIP/cycle  Fme  even  lower.     12.  Next  is  re-­‐prioriFzed  conFnuously    (no  commitment  in  Next)-­‐  Deferred  Pull  decisions   (dynamic  prioriFzaFon)  in  order  to  enable  business  agility.     13.  DefiniFon  of  what  “Ready  for  work”  means    is  clear  and  adhered  to  in  order  to   minimize  rework  or  blocks  due  to  unready  work  occupying  the  WIP.     14.  Guidelines  for  how  to  pull  work  (selecAon  from  ‘Next’/prioriAzaAon  of  WIP)  are  clear  to   everyone  and  adhered  to  so  that  most  decisions  can  be  decentralized  and  made  faster   as  well  as  driving  discussion  about  how  to  work  and  resulAng  in  experiments/ improvements   15.  Capacity  is  allocated  to  Investment  Themes  using  work  in  process  limits  so  that  it  is   possible  to  ensure  certain  investment  in  each  theme.     7.  Improve   1.  Regular  Lessons  Learned  events  (frequency  of   no  less  than  every  1-­‐4  weeks)  with  ac&onable   outcomes  (e.g.  Retrospec&ves/Kaizen)   2.  People  at  all  levels  are  highly  aware  and   involved  in  improvement  acFvity   3.  AcFonable  Improvement  Work  is  visualized  and   managed  using  “Stop  starFng  start  finishing”   4.  Leaders  are  aware  of  the  current  operaFonal   capabiliFes  (may  require  metrics)   5.  Leaders  have  an  operaFonal  capabiliFes  goal   6.  Team/Group  knows  the  current  process   challenge  they  are  targeAng   7.  Team/Group  knows  what  obstacles  are   prevenAng  them  from  overcoming  the  current   process  challenge,  what  is  currently  being   addressed  and  how   8.  Team/Group  allocates  capacity/Ame  slots  for   improvement  work   9.  Team/Group  uses  models  to  look  at  their   condiAon  and  suggest  experiments   Agile  Depth     Team:   Date:   0   1   2   3   4   5   6   7   8   9   10   11   12   13   14   15   2   3   4   5  6   7   1  
  • 9. Further  Reading   h1p://www.infoq.com/arFcles/open-­‐agile-­‐adopFon-­‐2     h1p://www.slideshare.net/yyeret/leanagile-­‐ depth-­‐assessment     h1p://bit.ly/LKUK13-­‐Yuval   h1p://www.infoq.com/arFcles/kanban-­‐Sandvik-­‐IT-­‐2     More  at  h1ps://www.diigo.com/list/yyeret/Lean-­‐Agile-­‐Change-­‐Management  &   h1p://www.agilesparks.com/learn-­‐your-­‐own-­‐using-­‐our-­‐resources   StarFng  w/  Managers  Kanban   h1p://bit.ly/DARE13-­‐Yuval