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SRL Methodology Library SOA Yuval Birenboum CTO Integration, SOA, BPM  & Architecture
Lack of Agility ?  Duplication ? | Data | Web service  | Process | Low Reliability ? High Maintenance Costs? Support Confusion - Difficult Root Cause Determination? IT ChallengesWhere are Your Pain Points? Can’t Estimate Change Impact? Poor Project Estimating with Multiple Systems Involved? Falling Data Quality? Project Failure?
Integration Has Become EasyQuick and Easy What did we get ? connection between systems            exposure of transactions spread of data             & functions SOA technologies enable                Asset Visibility Process                 Modeling Impact Analysis
How did we get here ?The Big Box Application Stand alone. Modules can import/export data but not dependent Represented a complete end-to-end process by itself.   Asset Management Inventory Asset State Parts Accounting Ordering Supplies Stock Control
How did we get here ?But Data Became “Real Time” Not acceptable to slowly import/export data between applications   Asset Management Inventory Asset State Parts Accounting Ordering Supplies Stock Control
How did we get here ?The Distributed Application The Big Box Application Asset Process Inventory Asset State Parts Decomposition ,[object Object]
Reliability issues
Performance concerns
New security requirements Accounting Ordering Supplies Stock Control distributed  interconnected  systems and  processes.
Business : IT  Challenges Quickly Changing Business Demands Do Even More  with Less Move Beyond Overhead Start Innovating
Business Demands vs. IT Constraints Stop running Start innovating New & changing  business demands Business need Business Value Do more  with less Business subduction Business growth Run the business 0 Increased complexity IT  Constraints Reliability Issues Performance Concerns
SOA eliminates the gap Stop running Start innovating IT  Empowers the Business New & changing  business demands Business need Business Value Do more  with less Business subduction Business growth Run the business 0 Increased complexity IT  Constraints Reliability Issues Assets & Process Composition = Service Enabling  Assets & Process Visibility = (re)use BAM, Governance & KPI’s = Control Performance Concerns
SOA ApproachesDoes it matter ? Top-Down Middle-Out Bottom-Up Start with business model finish with implementation For each project expose, compose & consume Start with implementation finish with business model Whichever you choose, same steps different order. None of these approaches say “Start tool shopping
”
A Full SOA Model In a perfect world, SOA would follow  three top-down stages
 Collaborative Modeling Collaborative Operation Service Oriented System Construction
The three milestones of SOACollaborative modeling Multi-views business modelling  describes enterprise business Collaborative modeling Business model is transformed  into platform independent  business collaborative model Platform-independent business  collaborative model is mapped into platform-specific business collaborative model
The three milestones of SOA Service modules in enterprise information systems are identified, encapsulated and published into business process services Service oriented information system construction  Build service component libraries Theservices in these libraries can be composed and choreographed
The three milestones of SOA Monitor enterprise business processes Collaborative operation and evaluation Analyze and Optimize the performance of the enterprises business processes by a workflow management system Enforce business policies and regulations
Challenges We have a large number of existing systems in older technology & architecture models to maintain & integrate. We have project and business deadlines that don’t care about architecture, they just want to get it done NOW. SOA tech has entered bottom-up, without methodologies & process, because “just connecting things using SOAP” is fast and easy.
SOA Technology without Methodology leads to
 Hard to identify process impact, impact of changes and system modifications and upgrades Major Support (Root Cause Identification) Challenges Connection Spaghetti Process Duplication Reduced Reliability Data Duplication
SOA Methodology Provides Measurable Value  Adjustments for Each Stage Every Stage of the Software Development Lifecycle Requires Tweaks to Achieve SOA Success & Get Real Value  Measurements for Each Stage  Keeps the SOA ROI Positive  Provides Describable Business Value
- Improved Data Quality - Reduced Business Process Duplication SOA CycleAre You Getting Value Here? Identify & Model the “gold copy of data”  “business process” the right source “system” or “application” SOA  Analysis
- Increased Reuse / Faster Development - Increased Agility SOA CycleAre You Getting Value Here? Creating reuse incentives  services with highest likelihood of reuse Penalties having to adjust services in the next year Handling of budget  issues regarding first-creator cost, maintenance & support costs, etc SOA  Analysis IT Management  for SOA
- Improved Service & IT Process Control - Improved Project Estimating - Clear Understanding of Change Impact SOA CycleAre You Getting Value Here? Governance Managed Service SDLC Workflow Policy Creation, Automated Application & Enforcement Impact Analysis Determine, Track, Report SOA  Analysis Create SOA Controls IT Management  for SOA
- Avoid SOA Reliability Decreases - Allow for coordinated parallel development, faster results! SOA CycleAre You Getting Value Here? Consumer – Provider  contracts Roles and responsibility Layered QA testing Integration into the Software  SDLC SOA  Analysis Create SOA Controls Coordinated SOA Development IT Management  for SOA
- Determine system, project, and business process impact. - Avoid “surprise” system overloads , whether from service misuse or unexpected business growth. SOA CycleAre You Getting Value Here? Distributed Monitoring SOA  Analysis Create SOA Controls Pinpoint problems SLA control Excess use Coordinated SOA Development IT Management  for SOA
- Improve what needs improving and provides maximum return! SOA CycleAre You Getting Value Here? Distributed Monitoring measure the right points + Get detailed feedback = Show the ROI, detailed/granular  and enterprise. SOA  Analysis Create SOA Controls Ongoing KPI’s  for SOA Coordinated SOA Development IT Management  for SOA
What will we get from a Methodology ? 	     Moving up in the  SOA maturity model
Create services definitions SOA maturity model Integrate SOA into project development methodology Quantify costs, time, and business benefits of pilot projects Key goals Business Value New Functionality 1 0 Initial Services
Specify technology standards for SOA SOA maturity model Integrate SOA into organization-wide development process Use incremental integration Key goals Business Value IT Cost Reduction & Control New Functionality 2 1 0 Initial Services Architected Services
Specify policies for use of SOA in creation or modification of business processes SOA maturity model Take advantage of event-oriented and mediation functionality of SOA technologies, especially with regards to enhancing/ extending business processes Key goals Business Value change business processes quickly and effectively IT Cost Reduction & Control New Functionality 2 1 3 0 Initial Services Architected Services Business Service
SOA maturity model Specify policies for use of SOA in collaboration with business and trading partners Implement cross-enterprise security Key goals Collaboration with business & trading partners Business Value Change business processes quickly & effectively IT Cost Reduction & Control New Functionality 2 1 3 4 0 Initial Services Architected Services Business Service Collaborative Services

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Soa maturity business model

  • 1. SRL Methodology Library SOA Yuval Birenboum CTO Integration, SOA, BPM & Architecture
  • 2. Lack of Agility ? Duplication ? | Data | Web service | Process | Low Reliability ? High Maintenance Costs? Support Confusion - Difficult Root Cause Determination? IT ChallengesWhere are Your Pain Points? Can’t Estimate Change Impact? Poor Project Estimating with Multiple Systems Involved? Falling Data Quality? Project Failure?
  • 3. Integration Has Become EasyQuick and Easy What did we get ? connection between systems exposure of transactions spread of data & functions SOA technologies enable Asset Visibility Process Modeling Impact Analysis
  • 4. How did we get here ?The Big Box Application Stand alone. Modules can import/export data but not dependent Represented a complete end-to-end process by itself. Asset Management Inventory Asset State Parts Accounting Ordering Supplies Stock Control
  • 5. How did we get here ?But Data Became “Real Time” Not acceptable to slowly import/export data between applications Asset Management Inventory Asset State Parts Accounting Ordering Supplies Stock Control
  • 6.
  • 9. New security requirements Accounting Ordering Supplies Stock Control distributed interconnected systems and processes.
  • 10. Business : IT Challenges Quickly Changing Business Demands Do Even More with Less Move Beyond Overhead Start Innovating
  • 11. Business Demands vs. IT Constraints Stop running Start innovating New & changing business demands Business need Business Value Do more with less Business subduction Business growth Run the business 0 Increased complexity IT Constraints Reliability Issues Performance Concerns
  • 12. SOA eliminates the gap Stop running Start innovating IT Empowers the Business New & changing business demands Business need Business Value Do more with less Business subduction Business growth Run the business 0 Increased complexity IT Constraints Reliability Issues Assets & Process Composition = Service Enabling Assets & Process Visibility = (re)use BAM, Governance & KPI’s = Control Performance Concerns
  • 13. SOA ApproachesDoes it matter ? Top-Down Middle-Out Bottom-Up Start with business model finish with implementation For each project expose, compose & consume Start with implementation finish with business model Whichever you choose, same steps different order. None of these approaches say “Start tool shopping
”
  • 14. A Full SOA Model In a perfect world, SOA would follow three top-down stages
 Collaborative Modeling Collaborative Operation Service Oriented System Construction
  • 15. The three milestones of SOACollaborative modeling Multi-views business modelling describes enterprise business Collaborative modeling Business model is transformed into platform independent business collaborative model Platform-independent business collaborative model is mapped into platform-specific business collaborative model
  • 16. The three milestones of SOA Service modules in enterprise information systems are identified, encapsulated and published into business process services Service oriented information system construction Build service component libraries Theservices in these libraries can be composed and choreographed
  • 17. The three milestones of SOA Monitor enterprise business processes Collaborative operation and evaluation Analyze and Optimize the performance of the enterprises business processes by a workflow management system Enforce business policies and regulations
  • 18. Challenges We have a large number of existing systems in older technology & architecture models to maintain & integrate. We have project and business deadlines that don’t care about architecture, they just want to get it done NOW. SOA tech has entered bottom-up, without methodologies & process, because “just connecting things using SOAP” is fast and easy.
  • 19. SOA Technology without Methodology leads to
 Hard to identify process impact, impact of changes and system modifications and upgrades Major Support (Root Cause Identification) Challenges Connection Spaghetti Process Duplication Reduced Reliability Data Duplication
  • 20. SOA Methodology Provides Measurable Value Adjustments for Each Stage Every Stage of the Software Development Lifecycle Requires Tweaks to Achieve SOA Success & Get Real Value Measurements for Each Stage Keeps the SOA ROI Positive Provides Describable Business Value
  • 21. - Improved Data Quality - Reduced Business Process Duplication SOA CycleAre You Getting Value Here? Identify & Model the “gold copy of data” “business process” the right source “system” or “application” SOA Analysis
  • 22. - Increased Reuse / Faster Development - Increased Agility SOA CycleAre You Getting Value Here? Creating reuse incentives services with highest likelihood of reuse Penalties having to adjust services in the next year Handling of budget issues regarding first-creator cost, maintenance & support costs, etc SOA Analysis IT Management for SOA
  • 23. - Improved Service & IT Process Control - Improved Project Estimating - Clear Understanding of Change Impact SOA CycleAre You Getting Value Here? Governance Managed Service SDLC Workflow Policy Creation, Automated Application & Enforcement Impact Analysis Determine, Track, Report SOA Analysis Create SOA Controls IT Management for SOA
  • 24. - Avoid SOA Reliability Decreases - Allow for coordinated parallel development, faster results! SOA CycleAre You Getting Value Here? Consumer – Provider contracts Roles and responsibility Layered QA testing Integration into the Software SDLC SOA Analysis Create SOA Controls Coordinated SOA Development IT Management for SOA
  • 25. - Determine system, project, and business process impact. - Avoid “surprise” system overloads , whether from service misuse or unexpected business growth. SOA CycleAre You Getting Value Here? Distributed Monitoring SOA Analysis Create SOA Controls Pinpoint problems SLA control Excess use Coordinated SOA Development IT Management for SOA
  • 26. - Improve what needs improving and provides maximum return! SOA CycleAre You Getting Value Here? Distributed Monitoring measure the right points + Get detailed feedback = Show the ROI, detailed/granular and enterprise. SOA Analysis Create SOA Controls Ongoing KPI’s for SOA Coordinated SOA Development IT Management for SOA
  • 27. What will we get from a Methodology ? Moving up in the SOA maturity model
  • 28. Create services definitions SOA maturity model Integrate SOA into project development methodology Quantify costs, time, and business benefits of pilot projects Key goals Business Value New Functionality 1 0 Initial Services
  • 29. Specify technology standards for SOA SOA maturity model Integrate SOA into organization-wide development process Use incremental integration Key goals Business Value IT Cost Reduction & Control New Functionality 2 1 0 Initial Services Architected Services
  • 30. Specify policies for use of SOA in creation or modification of business processes SOA maturity model Take advantage of event-oriented and mediation functionality of SOA technologies, especially with regards to enhancing/ extending business processes Key goals Business Value change business processes quickly and effectively IT Cost Reduction & Control New Functionality 2 1 3 0 Initial Services Architected Services Business Service
  • 31. SOA maturity model Specify policies for use of SOA in collaboration with business and trading partners Implement cross-enterprise security Key goals Collaboration with business & trading partners Business Value Change business processes quickly & effectively IT Cost Reduction & Control New Functionality 2 1 3 4 0 Initial Services Architected Services Business Service Collaborative Services
  • 32. Collect and analyze business process oriented real-time performance metrics SOA maturity model Implement ongoing business process evaluation and re-engineering Business transformation from reactive To real-time Implement self-correcting business processes Key goals Collaboration with business & trading partners Business Value Change business processes quickly & effectively IT Cost Reduction & Control New Functionality 2 1 3 5 4 0 Initial Services Architected Services Business Service Collaborative Services Measured Services
  • 33. SOA Value: Myth or Reality? Without Methodologies and Process Changes to Match The Technology Change, the IT Organization will Suffer The Promised SOA Advantages are Not Theoretical, But Require Planned Process Changes To Be Gained Cost Savings? Reuse? Agility? Faster Development?

Hinweis der Redaktion

  1. Ś‘ŚąŚ‘Śš Ś€Ś™ŚȘŚ—Ś Ś• ŚžŚąŚšŚ›Ś•ŚȘ Ś’Ś“Ś•ŚœŚ•ŚȘ Ś©Ś Ś™Ś”ŚœŚ• ŚŚȘ Ś”Ś“ŚšŚ™Ś©Ś•ŚȘ Ś”ŚąŚĄŚ§Ś™Ś•ŚȘ Ś©Śœ ŚžŚ—Ś§Ś•ŚȘ Ś©ŚœŚžŚ•ŚȘŚœŚ“Ś•Ś’ŚžŚ ŚžŚąŚšŚ›ŚȘ Ś Ś™Ś”Ś•Śœ ŚžŚ©ŚŚ‘Ś™Ś Ś‘ŚžŚ€ŚąŚœ Ś©Ś›ŚœŚœŚ” Ś’Ś ŚŚ Ś™ Ś Ś™Ś”Ś•Śœ Ś”Ś”Ś–ŚžŚ Ś•ŚȘ, Ś’Ś ŚŚȘ Ś”ŚžŚœŚŚ™, Ś’Ś ŚŚȘ Ś”ŚĄŚ€Ś§Ś™Ś Ś©Śœ Ś”ŚšŚ›Ś™Ś‘Ś™Ś Ś•ŚąŚ•Ś“.Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś”Ś™Ś• Ś‘ŚȘŚŠŚ•ŚšŚȘ Stand AloneŚ•Ś”ŚȘŚ Ś”ŚœŚ• ŚœŚœŚ Ś©Ś•Ś ŚȘŚœŚ•ŚȘ Ś‘ŚžŚ™Ś“Śą ŚŚ• Ś‘ŚžŚąŚšŚ›Ś•ŚȘ ŚŚ—ŚšŚ•ŚȘ Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś™Ś›ŚœŚ• ŚœŚ™Ś™ŚŠŚ Ś•ŚœŚ™Ś™Ś‘Ś Ś ŚȘŚ•Ś Ś™Ś Ś‘ŚšŚžŚ” Ś™Ś•ŚžŚ™ŚȘ Ś›Śœ ŚœŚ™ŚœŚ” ŚŚš Ś€ŚąŚœŚ• Ś’Ś Ś‘ŚœŚ™ Ś ŚȘŚ•Ś Ś™Ś Ś—Ś“Ś©Ś™Ś.Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś Ś™Ś”ŚœŚ• Ś‘ŚšŚžŚȘ Ś”ŚžŚ—ŚœŚ§Ś” ŚȘŚ”ŚœŚ™Śš ŚąŚĄŚ§Ś™ ŚžŚœŚ ŚžŚ§ŚŠŚ” ŚœŚ§ŚŠŚ”.
  2. Ś‘Ś©ŚœŚ‘ ŚžŚĄŚ•Ś™Ś ŚŚ Ś©Ś™ Ś”ŚžŚ™Ś“Śą Ś‘ŚŚšŚ’Ś•Ś Ś™Ś Ś“ŚšŚ©Ś• ŚœŚšŚŚ•ŚȘ ŚžŚ™Ś“Śą Ś‘Ś–ŚžŚŸ ŚŚžŚȘ Ś•ŚœŚ Ś‘ŚšŚžŚ” Ś™Ś•ŚžŚ™ŚȘŚ•ŚŚ– Ś‘ŚŠŚ•ŚšŚ” Ś˜Ś‘ŚąŚ™ŚȘ... Ś©Ś§ŚŁ Ś”Ś‘Ś
  3. Ś‘Ś•ŚŠŚą Decomposition Ś©Śœ Ś—ŚœŚ§ ŚžŚ”ŚžŚ•Ś“ŚœŚ™Ś Ś‘ŚžŚąŚšŚ›Ś•ŚȘŚąŚ‘ŚšŚ Ś• ŚžŚžŚąŚšŚ›Ś•ŚȘ Ś‘ŚšŚžŚȘ ŚžŚ—ŚœŚ§Ś” ŚœŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś‘ŚšŚžŚȘ ŚŚšŚ’Ś•ŚŸŚąŚœ ŚžŚąŚšŚ›Ś•ŚȘ ŚžŚ‘Ś•Ś–ŚšŚ•ŚȘ.ŚŚ Ś‘ŚąŚ‘Śš Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś”Ś™Ś• Ś”Ś Ś›ŚĄŚ™Ś Ś›Ś™Ś•Ś Ś”ŚȘŚ”ŚœŚ™Śš Ś•Ś”ŚžŚ™Ś“Śą Ś”Ś Ś”Ś Ś›ŚĄŚ™Ś.Ś§ŚœŚ™Ś§Ś”ŚŚ‘Ś•ŚœŚ•ŚŠŚ™Ś” Ś”Ś˜Ś‘ŚąŚ™ŚȘ Ś©Ś”ŚȘŚšŚ—Ś©Ś” Ś›ŚȘŚ•ŚŠŚŚ” ŚžŚ”Ś“ŚšŚ™Ś©Ś” ŚœŚ ŚȘŚ•Ś Ś™Ś Ś‘Ś–ŚžŚŸ ŚŚžŚȘ Ś™ŚŠŚšŚ” ŚĄŚ˜ Ś©Śœ Ś‘ŚąŚ™Ś•ŚȘ Ś—Ś“Ś© :Ś”Ś’Ś“ŚœŚȘ Ś”ŚĄŚ™Ś‘Ś•Ś›Ś™Ś•ŚȘŚ©Śœ Ś”ŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś©Ś Ś•Ś‘ŚąŚȘ Śž:Ś§Ś•Ś©Ś™ Ś Ś™Ś”Ś•ŚœŚ™ - Ś›Ś™Ś•Ś•ŚŸ Ś”ŚȘŚ”ŚœŚ™Ś›Ś™Ś ŚžŚȘŚšŚ—Ś©Ś™Ś Ś‘ŚžŚĄŚ€Śš ŚžŚąŚšŚ›Ś•ŚȘ ŚŚ™ŚŸ Ś›ŚœŚ™ Ś Ś™Ś”Ś•Śœ ŚŚ—Ś“ ŚœŚȘŚ”ŚœŚ™Śš Ś•ŚœŚ Ś Ś™ŚȘŚŸ ŚœŚšŚŚ•ŚȘ Ś•ŚœŚ”Ś‘Ś™ŚŸ ŚŚȘ Ś”ŚȘŚ”ŚœŚ™ŚšŚ˜Ś›Ś Ś•ŚœŚ•Ś’Ś™Ś•ŚȘ Ś©Ś•Ś Ś•ŚȘ - Ś€ŚšŚ•Ś˜Ś•ŚšŚ•ŚœŚ™Ś Ś©Ś•Ś Ś™Ś, ŚžŚ‘Ś Ś” Ś ŚȘŚ•Ś Ś™Ś Ś©Ś•Ś Ś”, ŚžŚ‘Ś Ś” ŚŚ•Ś‘Ś™Ś™Ś§Ś˜ŚœŚ™ Ś©Ś•Ś Ś” Ś•ŚąŚ•Ś“.Ś”Ś§Ś˜Ś ŚȘ Ś”ŚŚžŚ™Ś Ś•ŚȘ :ŚŚ Ś‘ŚąŚ‘Śš Ś”Ś™Ś” ŚžŚĄŚ“ Ś ŚȘŚ•Ś Ś™Ś Ś‘Ś•Ś“Ś“ ŚœŚŚ€ŚœŚ™Ś§ŚŠŚ™Ś” Ś›ŚąŚȘ Ś™Ś© ŚœŚ Ś• ŚžŚĄŚ€Śš ŚžŚĄŚ“Ś™ Ś ŚȘŚ•Ś Ś™Ś, Ś©ŚšŚȘŚ™Ś, ŚžŚąŚšŚ›Ś•ŚȘ Ś”Ś€ŚąŚœŚ” Ś•Ś Ś•Ś©Ś Ś”ŚȘŚ§Ś©Ś•ŚšŚȘŚ›Ś™ŚŠŚ“ ŚŚ Ś• Ś™Ś•Ś“ŚąŚ™Ś ŚžŚ” Ś”ŚžŚ™Ś“Śą Ś”Ś Ś›Ś•ŚŸ ? ŚŚ•ŚœŚ™ Ś§Ś™Ś™ŚžŚȘ Ś‘ŚąŚ™Ś™ŚȘ MDMŚ›Ś™ŚŠŚ“ ŚŚ Ś• Ś™Ś•Ś“ŚąŚ™Ś ŚžŚ” Ś”Ś”Ś©Ś€ŚąŚ” Ś©Śœ Ś©Ś™Ś Ś•Ś™ Ś‘Ś©Ś™ŚšŚ•ŚȘ ŚŚ• ŚȘŚ”ŚœŚ™Śš ? Ś Ś•Ś©ŚŚ™ GovernanceŚ‘Ś™ŚŠŚ•ŚąŚ™ŚŚ›Ś™ŚŠŚ“ ŚŚ Ś• Ś™Ś•Ś“ŚąŚ™Ś ŚŚȘ ŚšŚžŚȘ Ś”ŚȘŚ€Ś§Ś•Ś“ Ś©Śœ Ś‘ŚąŚœŚ™ Ś”ŚȘŚ€Ś§Ś™Ś“Ś™Ś Ś‘ŚŚšŚ’Ś•ŚŸ ?Ś›Ś™ŚŠŚ“ ŚŚ Ś• Ś™Ś•Ś“ŚąŚ™Ś ŚąŚ“ Ś›ŚžŚ” Ś Ś›Ś•Ś Ś™Ś Ś•ŚžŚ•ŚąŚ™ŚœŚ™Ś Ś”ŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś‘ŚŚšŚ’Ś•ŚŸ ?Ś›Ś™ŚŠŚ“ ŚŚ Ś• Ś™Ś•Ś“ŚąŚ™Ś ŚŚ™Ś€Ś” Ś Ś™ŚȘŚŸ ŚœŚŠŚžŚŠŚ ŚąŚœŚ™Ś•ŚȘ Ś•ŚŚ™Ś€Ś” ŚąŚœŚ™Ś Ś• ŚœŚ”Ś©Ś§Ś™Śą ?
  4. New & Changing business demands -Ś‘Ś›Ś ŚĄ Ś”ŚŚ—ŚšŚ•ŚŸ Ś©Śœ STKIŚ’Ś™ŚžŚ™ ŚŚžŚš Ś©Ś”-IT ŚœŚ ŚžŚŠŚ•Ś€Ś” Ś™Ś•ŚȘŚš ŚœŚ”Ś™ŚžŚ“Ś“ Ś‘-Availability ŚŚœŚ Ś‘-ResponsivenessŚ‘ŚąŚ‘Śš Ś“ŚšŚ©Ś• ŚžŚžŚ—ŚœŚ§Ś•ŚȘ IT ŚœŚ™Ś™ŚŠŚš Ś•ŚœŚȘŚ—Ś–Ś§ ŚȘŚ”ŚœŚ™Ś›Ś™Ś ŚŚšŚ’Ś•Ś Ś™Ś™Ś, Ś›Ś™Ś•Ś Ś”Ś“ŚšŚ™Ś©Ś” Ś”Ś™Ś ŚœŚ”Ś©ŚȘŚ Ś•ŚȘ ŚȘŚ•Śš Ś›Ś“Ś™ ŚšŚ™ŚŠŚ” ŚąŚ Ś”ŚŚšŚ’Ś•ŚŸŚ“Ś•Ś’ŚžŚ - ŚšŚ’Ś•ŚœŚŠŚ™Ś•ŚȘ ŚžŚžŚ©ŚœŚȘŚ™Ś•ŚȘ, Ś”ŚšŚ—Ś‘ŚȘ Ś©Ś™ŚšŚ•ŚȘŚ™Ś ŚœŚœŚ§Ś•Ś—Do more with less -Ś›Ś™Ś•Ś Ś”-IT Ś ŚšŚŚ” Ś”ŚąŚ™Ś Ś™ Ś”Ś™Ś©Ś•ŚȘ Ś”ŚąŚĄŚ§Ś™ŚȘ Ś›ŚžŚšŚ›Ś– ŚąŚœŚ•ŚȘ [Cost center] Ś•ŚœŚ›ŚŸ ŚžŚŠŚ€Ś™Ś ŚžŚžŚ Ś• Ś”ŚȘŚ™Ś™ŚąŚœŚ•ŚȘ Ś›ŚžŚ• Ś©ŚŚš Ś”ŚžŚ—ŚœŚ§Ś•ŚȘŚ‘ŚąŚ‘Śš Ś“ŚšŚ™Ś©Ś•ŚȘ Ś—Ś“Ś©Ś•ŚȘ Ś‘ŚŚ• ŚąŚ ŚȘŚ§ŚŠŚ™Ś‘Ś™Ś Ś—Ś“Ś©Ś™Ś, Ś›Ś™Ś•Ś IT ŚŠŚšŚ™Śš ŚœŚ€ŚȘŚ— ŚąŚ ŚžŚ” Ś©Ś§Ś™Ś™Ś Ś›Ś‘Śš Ś‘ŚžŚ§Ś‘Ś™Śœ ŚœŚȘŚ—Ś–Ś•Ś§Ś” Ś•ŚŚ€Ś™ŚœŚ• ŚœŚ”ŚȘŚŠŚžŚŠŚŚ“Ś•Ś’ŚžŚ - Ś”Ś§Ś˜Ś ŚȘ ŚȘŚ§ŚŠŚ™Ś‘Ś™ IT, Ś”Ś›Ś ŚĄŚȘ ŚžŚąŚšŚ›Ś•ŚȘ Ś‘ŚžŚ§Ś•Ś ŚŚ Ś©Ś™Ś, ŚȘŚ”ŚœŚ™Ś›Ś™ Ś™Ś™ŚąŚ•ŚœStop running start innovating - Ś‘ŚąŚ‘Śš ŚžŚ—ŚœŚ§Ś•ŚȘ IT Ś”Ś™Ś• ŚąŚœŚ•ŚȘ Ś‘ŚŚšŚ’Ś•ŚŸ, Ś›Ś™Ś•Ś ŚžŚŠŚ€Ś™Ś ŚžŚžŚ”ŚœŚ›Ś™Ś IT ŚœŚ™Ś™ŚŠŚš Ś”Ś›Ś ŚĄŚ•ŚȘ Ś—Ś“Ś©Ś•ŚȘ ŚœŚŚšŚ’Ś•ŚŸŚœŚ“Ś•Ś’ŚžŚ - Ś”Ś›Ś ŚĄŚȘ Ś©Ś™ŚšŚ•ŚȘŚ™ ŚžŚ•Ś‘Ś™Ś™Śœ ŚžŚ“Ś•Ś‘Śš Ś‘ŚŚ§Ś˜ Ś˜Ś›Ś Ś•ŚœŚ•Ś’Ś™ Ś©Ś Ś•ŚȘŚŸ ŚȘŚžŚ•ŚšŚ” Ś›ŚĄŚ€Ś™ŚȘ
  5. Do more with less - Ś‘Ś’ŚœŚœ Ś”ŚĄŚ™Ś‘Ś•Ś›Ś™Ś•ŚȘ Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś•Ś”Ś§Ś©ŚšŚ™Ś Ś‘Ś Ś™Ś”ŚŸ Ś§Ś©Ś” ŚœŚ Ś• ŚœŚšŚ›Ś– ŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś•ŚŚ Ś• ŚąŚĄŚ•Ś§Ś™Ś Ś‘ŚȘŚ—Ś–Ś•Ś§Ś” Ś‘ŚžŚ§Ś•Ś Ś‘Ś©Ś™Ś€Ś•ŚšNew & changing business demands - Ś›Ś™Ś•Ś•ŚŸ Ś©ŚŚ Ś—Ś Ś• ŚœŚ ŚžŚ›Ś™ŚšŚ™Ś ŚžŚĄŚ€Ś™Ś§ ŚŚȘ Ś”ŚžŚąŚšŚ›Ś•ŚȘ Ś•Ś”ŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś§Ś©Ś” ŚœŚ Ś• ŚœŚ”Ś›Ś Ś™ŚĄ Ś©Ś™Ś Ś•Ś™Ś™Ś ŚžŚ‘ŚœŚ™ ŚœŚ€Ś’Ś•Śą Ś‘Ś™Ś©ŚŸŚ›Ś™Ś•Ś•ŚŸ Ś©ŚŚ Ś• ŚœŚ Ś™Ś•Ś“ŚąŚ™Ś ŚœŚ“Ś•Ś’ŚžŚ ŚŚ™Ś€Ś” ŚŚ Ś—Ś Ś• ŚžŚšŚ•Ś•Ś™Ś—Ś™Ś Ś›Ś™Ś•Ś, ŚŚ™ŚŸ ŚœŚ Ś• ŚŚȘ Ś”Ś™Ś›Ś•ŚœŚȘ ŚœŚ Ś‘Ś ŚžŚ” ŚŚ€Ś©Śš ŚœŚ”Ś›Ś Ś™ŚĄ Ś›Ś“Ś™ ŚœŚ”Ś’Ś“Ś™Śœ ŚŚȘ Ś”Ś”Ś›Ś ŚĄŚ•ŚȘ.
  6. Ś›ŚȘŚ•ŚŠŚŚ” ŚžŚšŚŚ•ŚȘ ŚąŚĄŚ§Ś™ŚȘ Ś Ś›Ś•Ś Ś”Ś”ŚĄŚ™Ś‘Ś•Ś›Ś™Ś•ŚȘ Ś”ŚŚšŚ’Ś•Ś Ś™ŚȘ Ś™Ś•ŚšŚ“ŚȘŚŚ Ś• ŚžŚ•Ś“ŚąŚ™Ś Ś™Ś•ŚȘŚš ŚœŚ”Ś©Ś€ŚąŚ•ŚȘ Ś”Ś©Ś™Ś Ś•Ś™Ś™ŚŚ›ŚȘŚ•ŚŠŚŚ” ŚžŚ™Ś›Ś•ŚœŚȘ Ś”Ś”ŚšŚ›Ś‘Ś”ŚŚ Ś• Ś™Ś›Ś•ŚœŚ™Ś ŚœŚ©Ś Ś•ŚȘ ŚŚȘ Ś”ŚȘŚ”ŚœŚ™Ś›Ś™Ś Ś‘ŚŠŚ•ŚšŚ” ŚžŚ™Ś“Ś™ŚȘ Ś•ŚžŚȘŚžŚ©Ś›ŚȘ Ś•ŚœŚ”Ś©ŚȘŚ Ś•ŚȘ ŚąŚ Ś”Ś“ŚšŚ™Ś©Ś•ŚȘ Ś”ŚąŚĄŚ§Ś™Ś•ŚȘ Liquid ITŚ›ŚȘŚ•ŚŠŚŚ” ŚžŚ ŚȘŚ•Ś Ś™ BAM Ś•-KPI’sŚŚ Ś• Ś™Ś›Ś•ŚœŚ™Ś ŚœŚ–Ś”Ś•ŚȘ Ś Ś§Ś•Ś“Ś•ŚȘ Ś—Ś–Ś§Ś•ŚȘ Ś•Ś—ŚœŚ©Ś•ŚȘ Ś‘Ś€ŚąŚ™ŚœŚ•ŚȘ Ś”ŚąŚĄŚ§Ś™ŚȘ Ś•ŚœŚ”Ś‘Ś™ŚŸ Ś›Ś™ŚŠŚ“ ŚŚ Ś• ŚŚ Ś©Ś™ Ś”-IT Ś™Ś›Ś•ŚœŚ™Ś ŚœŚ”Ś‘Ś™Ś ŚąŚ•Ś“ ŚȘŚ©Ś•ŚŚ•ŚȘ ŚœŚąŚĄŚ§.