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How to stay out of trouble
without staying silent
Results Oriented Web Conference
April 12, 2013
Two paths diverged in a talk...
 Interactive:
   Brisk talk
   Cases from group
   Q&A
   Cocktails!

 Lecture-y
  Leisurely talk
  Q&A
  Cocktails!
                                  SPEAKEASY
SPEAKEASY
SPEAKEASY
“IF I’D STOPPED BEING A
JOURNALIST FOR JUST ONE
MINUTE AND ACTED LIKE A
 HUMAN BEING ... NONE OF
    THAT WOULD HAVE
        HAPPENED.”




                           SPEAKEASY
About me:




            SPEAKEASY
Strategy drives:


                   SPEAKEASY
Today’s assumptions

  Talking about corporate / client
 communications
  Covering content marketing / social
 spaces
  Exceptions to every rule


                                  SPEAKEASY
What brand journalism can learn from
(the best of) traditional journalism
  Accuracy
  Speed
  Precision
  Originality
  Good ledes
  Transparency
  Persistence
  Impartiality (really!)
                                       SPEAKEASY
What brand journalism should avoid from
(the weaknesses of) traditional journalism
 Format blindness
 Arrogance
 Creator bias
 Faux objectivity
 Top-down ethos
 Community
 disengagement
                                       SPEAKEASY
Rules Ideas for success



                          SPEAKEASY
1) Don’t be boring   SPEAKEASY
2) Write for the audience




                            SPEAKEASY
3) Scheduled posts are
      dangerous
                 SPEAKEASY
SPEAKEASY
4.) Only a jerk tries to profiteer
on the pain of others




                             SPEAKEASY
SPEAKEASY
5.) There’s a fine line
between stupid and clever




                       SPEAKEASY
Editorial Lapse of Judgment
BEST: Our July cover featuring Kay Bailey Hutchison’s head and a local
model’s body.

WORST: In an April story on the mayor’s race, we sent former city
councilman Max Goldblatt to an early grave. As his lengthy response
proved, Max is very much alive, and we hope he stays that way.


                                                               SPEAKEASY
SPEAKEASY
SPEAKEASY
Be careful with humor




                        SPEAKEASY
Pegasus News humor guidelines (2006)
Making fun of the arrogant and powerful is always funny.
Making fun of the weak and powerless is not.
The misfortunes of innocents are never funny.
If we can’t laugh at ourselves, we can’t laugh at anyone.
Death is almost never funny.
Small towns aren’t rinky-dink. If they
were, we wouldn’t spend so much time
covering them.
Hypocrisy is always funny.
Offbeat humor is best when it is
on-topic.
Inside jokes are good when used
sparingly.
                                                  SPEAKEASY
SPEAKEASY
6) Segregate personal accounts
                         SPEAKEASY
SPEAKEASY
7) Manage control




                    SPEAKEASY
8) Don’t spam
(Hashtag and direct)




                       SPEAKEASY
9) You aren’t in control




                       SPEAKEASY
SPEAKEASY
SPEAKEASY
SPEAKEASY
10 )



       SPEAKEASY
Your causes can hurt you – or help




                                 SPEAKEASY
A fight you can’t win
 Options (in order):
 1. Be transparent; respond; be polite
  and self-deprecating.
 2. Keep quiet on the topic but drown out
  with positive message.
 3. Argue with people who hate you and
  people who pay you money.
 4. Get off the field.
                                   SPEAKEASY
You don’t have to paint a target
on your back




                                   SPEAKEASY
11.) Commit




              SPEAKEASY
12) Eat your own dogfood




                           SPEAKEASY
Or, just follow one rule:


                       SPEAKEASY
SPEAKEASY
QUESTIONS?


       Mike Orren
         PRESIDENT
 MIKEO@YOURSPEAKEASY.COM
  WWW.YOURSPEAKEASY.COM
        @MIKEORREN
FACEBOOK.COM/YOURSPEAKEASY




                             SPEAKEASY

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How to stay out of trouble without staying silent

  • 1. How to stay out of trouble without staying silent Results Oriented Web Conference April 12, 2013
  • 2. Two paths diverged in a talk... Interactive: Brisk talk Cases from group Q&A Cocktails! Lecture-y Leisurely talk Q&A Cocktails! SPEAKEASY
  • 5. “IF I’D STOPPED BEING A JOURNALIST FOR JUST ONE MINUTE AND ACTED LIKE A HUMAN BEING ... NONE OF THAT WOULD HAVE HAPPENED.” SPEAKEASY
  • 6. About me: SPEAKEASY
  • 7. Strategy drives: SPEAKEASY
  • 8. Today’s assumptions Talking about corporate / client communications Covering content marketing / social spaces Exceptions to every rule SPEAKEASY
  • 9. What brand journalism can learn from (the best of) traditional journalism Accuracy Speed Precision Originality Good ledes Transparency Persistence Impartiality (really!) SPEAKEASY
  • 10. What brand journalism should avoid from (the weaknesses of) traditional journalism Format blindness Arrogance Creator bias Faux objectivity Top-down ethos Community disengagement SPEAKEASY
  • 11. Rules Ideas for success SPEAKEASY
  • 12. 1) Don’t be boring SPEAKEASY
  • 13. 2) Write for the audience SPEAKEASY
  • 14. 3) Scheduled posts are dangerous SPEAKEASY
  • 16. 4.) Only a jerk tries to profiteer on the pain of others SPEAKEASY
  • 18. 5.) There’s a fine line between stupid and clever SPEAKEASY
  • 19. Editorial Lapse of Judgment BEST: Our July cover featuring Kay Bailey Hutchison’s head and a local model’s body. WORST: In an April story on the mayor’s race, we sent former city councilman Max Goldblatt to an early grave. As his lengthy response proved, Max is very much alive, and we hope he stays that way. SPEAKEASY
  • 22. Be careful with humor SPEAKEASY
  • 23. Pegasus News humor guidelines (2006) Making fun of the arrogant and powerful is always funny. Making fun of the weak and powerless is not. The misfortunes of innocents are never funny. If we can’t laugh at ourselves, we can’t laugh at anyone. Death is almost never funny. Small towns aren’t rinky-dink. If they were, we wouldn’t spend so much time covering them. Hypocrisy is always funny. Offbeat humor is best when it is on-topic. Inside jokes are good when used sparingly. SPEAKEASY
  • 25. 6) Segregate personal accounts SPEAKEASY
  • 27. 7) Manage control SPEAKEASY
  • 28. 8) Don’t spam (Hashtag and direct) SPEAKEASY
  • 29. 9) You aren’t in control SPEAKEASY
  • 33. 10 ) SPEAKEASY
  • 34. Your causes can hurt you – or help SPEAKEASY
  • 35. A fight you can’t win Options (in order): 1. Be transparent; respond; be polite and self-deprecating. 2. Keep quiet on the topic but drown out with positive message. 3. Argue with people who hate you and people who pay you money. 4. Get off the field. SPEAKEASY
  • 36. You don’t have to paint a target on your back SPEAKEASY
  • 37. 11.) Commit SPEAKEASY
  • 38. 12) Eat your own dogfood SPEAKEASY
  • 39. Or, just follow one rule: SPEAKEASY
  • 41. QUESTIONS? Mike Orren PRESIDENT MIKEO@YOURSPEAKEASY.COM WWW.YOURSPEAKEASY.COM @MIKEORREN FACEBOOK.COM/YOURSPEAKEASY SPEAKEASY