1. YOGESH BHUSHANRAJ
PMP®, ITIL®
9057 E Mississippi Ave, Apt#6-106 Phone: (714) 496 4666
Denver, CO 80247 Email: yogi_gau@yahoo.com
Objective
ARE WE DOING THE RIGHT THINGS THE RIGHT WAY? - The answer to this simple question
would solve majority of the issues IT organizations face today!
My desire is to work in a fast-paced challenging environment, where I can utilize my ITIL and Project
Management skills to work in perfect synergy and systematically answer this question every single
time.
Summary
• Demonstrated excellence in applying Project Management Methodologies in enhancing IT
Change, Release & Configuration Management, Communications, and Business consulting.
• ITIL Practitioner Certified professional in Change, Release and Configuration Management
methodologies with proven ability to analyze Processes and Procedures, assess their efficacy,
relate them to business goals and suggest simplified solutions
• Project Management Professional (PMP) recognized by PMI
• Highly self-motivated and result driven in IT Operations with vision of Continuous Process
Improvement
• Software Configuration Management Expert with 10+ years of IT experience inclusive of 8+
years of experience in the Design, Change, Configuration, Deploy and Release Management
using Rational ClearCase/ClearQuest with good command over source/version control and
Defect Tracking tools such as VSS, PVCS Version Manager, CVS , PVCS Tracker and Test
Director
• Excellent and proven Track record as a Team Leader, delegating and managing resources for
Release and Deployments
• Adept at periodic source archive creation, clean up of VSS, PVCS and ClearQuest databases,
Test directory databases sharing, branching and setting up baseline branches for future
releases
• Excellent knowledge on Enterprise Resource Planning (ERP) and Enterprise Content
Management (ECM) Projects.
• Extensive knowledge of Business Process Analysis, Data Analysis, Integrated Solutions,
Systems Development Processes, and Technology Applications
• Expertise in migration of the source code repositories from SCM tools like VSS and PVCS
onto ClearCase (Base and UCM Workflow) evolving branching strategies and merging.
• Proficient in Configuration Management Process and Procedures including industry’s best
practices ISO, ITIL and SEI-CMM.
• Exceptional communication skill and a very good team player.
EDUCATION
MS in Science and Engineering, Wichita State University, KS
BS in Science and Engineering, University of Madras, India.
2. PROFESSIONAL CERTIFICATIONS
ITIL Service Management Foundation Certification (ITIL®) - Cert #: C769874
Examination Institute for Information Science (EXIN)
ITIL Practitioner Release & Control (IPRC) Certification (ITIL®) – Cert #: 00022666-01-713Q
APM Group (APMG)
Project Management Professional (PMP®) - PMP #: 1260093
Project Management Institute (PMI)
PROFESSIONAL EXPERIENCE
REGIONAL TRANSPORTATION DISTRICT, Denver, CO 12/06-08/09
Manager, Change/Configuration/Release Management
• Defined and implemented Change Management Process and Procedures, utilizing Project
Management methodologies and ITIL framework techniques for RTD’s Enterprise Resource
Planning (ERP) project, Enterprise Content Management (ECM) project and other IT related
RTD operational Projects.
• Set release management objectives, policies and processes in coordination with development,
infrastructure, architecture, and business units in accordance to ITIL standards.
• Highly instrumental and hands on in setting up the Service Manager 7.0 tool for RTD’s
Service Desk, Incident and Change Management Process, strictly governed by ITIL Best
Practices.
• Facilitate resolution and communication of cross-application decisions, standards, discussions
and issues related to production Enterprise Change Management.
• Interface with multi-disciplinary technical teams within RTD Development, Vendor
Development, Business Owners, and Infrastructure teams to ensure on time delivery of
software product deliverables within the Enterprise
• Trained and educated the Developers and Functional leads to adhere to the New Change
Request Management process.
• Created and represented the Change Control Committee (Change Approval Board), whereby
all the changes go through the approval process on a weekly basis before being developed and
deployed in various instances.
• Provided training and documentation to Application Developer on the standardized
process/methodologies to be followed for Configuration Management-implemented
Applications.
• Instrumental in setting up a freeware version management tool, CVS, to migrate all the
enterprise level RTD codes from Developers individual workstations and shared areas, to be
controlled and maintained in one single Repository.
• Manage TIES (TRANSIT INFORMATION AND EXCHANGE SYSTEM) oracle project via
Oracle Designer to control and coordinate releases.
• Responsible for scheduling and coordinating enterprise wide releases to all the Production
systems.
• Accountable to release accurately tested and reproducible software builds to Production.
Environment: AIX, Windows NT, CVS 2.0.2.4, Oracle 11i/10g, Oracle Development Suite, HelpSTAR
8.2, Oracle design editor 10.1.2.2, HP ServicCenter 6.1, Service Manager 7.0
3. LinkedIn testimonial from the Client
George Hovey,
Manager, PMO at RTD
(client)
George hired you as an IT Consultant in 2006
Top qualities: Great Results, Personable, Expert
“I cannot say enough about Yogi. He was introduced into an immature organization with no
processes, procedures or culture of managing infrastructure and software. He was very creative in
working with the various stakeholders and has moved the business strongly towards ITIL practices.
He has great initiative and knowledge, and would be a complement to any organization.” June 15,
2009
AMC MORTGAGE SERVICES, Orange, CA 04/06-12/06
Lead, Configuration/Release Management
• Defined Release Management process for one of the Enterprise level Project called Homer
(Atlas).
• Interacted with the Development Team in Bangalore, India on a daily basis to get the releases
for all the software builds and coordinate the release efforts of the same in all the Onsite
environments.
• Accountable to release accurate and reproducible software builds.
• Provided training and documentation to Application Developer on the standardized
process/methodologies to be followed for Configuration Management-implemented
Applications.
• Defined and developed automation of all applications development lifecycle implementations
commencing from coding through to release cycles.
• Provided Enterprise-wide strategy and design for Software Configuration Management
process.
• Responsible for deployment of artifacts to complex environment comprising Weblogics and
Business Objects.
• Provided environment/tool support for Application Developers and QA analysts.
Environment: (Base and UCM) Clearcase 5.0, Windows NT, VSS, CVS 1.3, Weblogic 8.1 sp5, Oracle
9i/10g, Business Objects.
LinkedIn testimonial from the Client
Rajeev Mehrotra,
Product Manager, Enterprise Integration Manager, Ameriquest / AMC Mortgage Services
(client)
managed you
“I would like to extend my strong recommendations to Yogesh. He is a great professional with
extensive knowledge in his area of expertise. He has always shown great zeal towards his profession,
a positive attitude and great commitment towards his work. He almost single handedly managed a
very complex infrastructure setup for the largest application development projects at AMC and
ensured high availability of multiple environments. He also had responsibilities for managing
multiple software releases on a weekly basis in multiple highly complex technical environments
4. simultaneously. He was able to manage this highly complex task very effectively through his sheer
hard work, dedication and commitment. His also possess extraordinary relationship management and
communications skill that enable him to be very effective in large and complex geographically
distributed team setups It has been a real pleasure to work with Yogesh and I wish him great success
in his career. I'd love to get an opportunity to work with him again in future.” August 13, 2007
ARGENT MORTGAGE, Irvine, CA 03/04-02/06
Lead, Configuration Management
• As a CM Team lead, coordinated upload for all the applications and driven the whole team
comprising 12 build engineers both Onshore and Offshore to meet the Production Upload
date.
• Worked diligently and been one of the star players in evolving Argent’s most ever prestigious
project called Loan Genius.
• Trained Build and Deployment process using Unified Change Management (Clearcase) for
the Offshore CM team on a strict schedule to delegate deployments for secondary
environments.
• Conducted both telephonic and Face to Face interviews for prospective Argent CM engineers.
• Instrumental in migrating to UCM Clearcase from PVCS and VSS for the entire Argent
enterprise code from design phase to actual implementation.
• Provided secondary level UCM Clearcase administration for all enterprise projects.
• Provided Enterprise-wide strategy and design for Software Configuration Management
process.
• Provided Analysis and Design for every single Distributed System Applications within the
enterprise.
• Implemented Strategy and Process Definition for Application on different platforms.
• Defined and developed automation of all applications’ development lifecycle
implementations commencing from coding through to release cycles.
• Maintained applications in the enterprise-wide Production Environment conforming to the
universally accepted Software Configuration Management guidelines.
• Provided training and documentation to Application Developer on the standardized
process/methodologies to be followed for Configuration Management-implemented
Applications.
Environment: (UCM) Clearcase 5.0, Windows NT, VSS, PVCS 7.0, Weblogic, Oracle 9i/10g, Cold
Fusion MX 6.0/6.2, JBOSS and Delphi 5.0/6.0
LinkedIn testimonial from the Client
Renee Calderwood,
Dir., Enterprise Change & Quality Management, Argent Mortgage (business partner)
(client)
managed you
“Yogesh stands out as a leader in the field of Configuration Management. He is precise and
understands the tenets of what it means to be a true CM. He is well qualified to lead and/or manage
any team as he inspires each individual to bring their experience and expertise to the task at hand.
Yogesh meets deadlines on time, within budget, and with high quality. Additionally, he is level headed
under high stress high visibility situations and excels at bringing together cross functional teams to
achieve objectives. Yogesh would be a great addition to any team that lacks a central focus of
5. operation. He can bring people together and drive out what can be excellent in the team.” March 9,
2007
CAPITAL ONE, CA 05/03-03/04
Configuration Management Analyst
• Involved in the evolution of a repeatable, automated Build and Deploy process through the
promotional paths of applications.
• Developed a script for clean-up outdated views after automated notification to and acceptance
by the view owner.
• Administrator responsibilities included VOB administration, Multisite administration, Config
Spec design, branch creation and maintenance.
• Developed Perl scripts for automated builds and created Windows-based ClearCase
repositories.
• Responsible for baseline freezes, maintaining the integrity of releases, hand-holding during
go-live transition.
• Progressed towards automated Production releases for applications by developing a script that
moved files across the network to Production Environments and cycled the services pre and
post deployment.
• Managed code maintenance against daily application compile. Updated the build share
directory, SQA, with recommended patch updates from the target release as required
• Aided in process re-designing of the Clearcase environment migration (from VSS) for Capital
One, Plano, TX.
Environment: Clearcase 5.0, Windows NT, J2EE, Websphere 5.0, Oracle 9i, Perl, CGI, XML, Cold
Fusion MX
BANK OF AMERICA, KS 07/01-05/03
Chief Configuration/Change Manager
Accountable for enterprise software configuration and change management processes for hardware
and software ranging from daily builds to strategic direction. Directly responsible for implementing
and maintaining requirements traceability, source code control, software builds, defect tracking,
systems integration, release classifications, media creation, release distribution, release management,
metrics establishment, CM training and advocacy. Conducted an audit of Configuration Management
practices, which resulted in the upgrade and renovation of a non-industry standard implementation of
ClearCase into compliance with traditional CM methodology best practices.
Environment: J2EE, EJB, XML, UML, ClearCase 4.1, Windows 2000, Sun Solaris 8.0, Websphere
4.0, Oracle 8.1.7, ANT 1.1, Samba 2.2.6.
SOFTECH SOFTWARE SOLUTIONS, India Aug’99 – Mar’01
Web Application Developer
Designed and developed a HR web-based application process. Internet users were given the ability to
view and submit applications attach a resume for job opportunities. Assisted user to develop an Order
Change and Review system. The client’s customers could change quantities and dates on purchases
online, and submit changes to customer service and production control for approval.
Environment: Java, JSP, Servlets, WebSphere Commerce Suite, Unix-AS/400 interface.
6. Additional Professional Certifications:
• Diploma in Auto CAD from CAD center, Chennai, India.
• Diploma in client server technology from Radiant Software Systems, Chennai, India.
• Diploma in Computer Applications (PGDCA) from BITECH, Bangalore, India
• Certification in Information Technology for Software Configuration Methodologies and
Quality Assurance Technical Symposium from Madras University, Chennai, India
LinkedIn Profile and testimonial source:
http://www.linkedin.com/in/yogeshbhushanraj
Excellent references are available on request.