This document discusses the Rapid Influence Model (RIM) which is a framework for influencing others. It covers the S.T.A.R.T. model involving assessing the situation, triggers, choosing an approach, developing a representation, and using text to influence the other party. Examples are provided for each step such as a disputed $7 million sculpture and how to build rapport to change someone's perspective.

1. The Rapid Influence Model

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4. Kevin Neil Whitrick?

5. e-customer
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6. “If you want to shoot…shoot!
Don’t talk!”

10. S.T.A.R.T
• Situation.
• Triggers.
• Approach.
• Representation.
• Text.

11. SITUATION

13. Getty kouros
7,000,000$
George Despinis, head
of the Acropolis
Museum in Athens:
"Anyone who has ever
seen a sculpture
coming out of the
ground could tell that
that thing has never
been in the ground"

14. “Thin-Slicing”
(Nalini & Rosental, 1992)

18. TRIGGERS

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21. George Torok
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22. APPROACH

23. Eric Bern –

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25. REPRESENTATION
(relationship)

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“Yes, we can!”

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30. Text

32. NLP – Neuro linguistic programming
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33. YALE
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34. Situation Triggers
TEXT
Approach Representation