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CULTIVATE      AUTONOMY, MASTERY, PURPOSE:                        THE NEW
TALENT         BUSINESS LEXICON




            “AMP” your business | Mark Thompson and Adrian Woodstock
Autonomy, Mastery, Purpose:
The new business lexicon

                               In our work on change, we find problems and difficulties that are
                               common to many clients. Leaders and leadership teams, who more
                               often than not are very well intentioned and want to do the best for
                               their business and people, are left bewildered by expensive advice,
                               finding themselves caught between idealised people theory and the
                               raw practicalities of dealing with the current market, their customers,
                               employees, and shareholders.
Everyone knows change is constant and yet even in the best run companies only 35% of employees
report that they feel it is well managed: change is still viewed as an initiative or a temporary phase of
business life rather than being systemic - and the permanent phenomenon - it truly is.
Add into this the idea that business in the western hemisphere as a whole is changing; that the
system of people and activity needs and, some say, is about to get a radical readjustment in order to
become more sustainable and resilient, and the complexities of running businesses in today’s world
become even more acute. More than ever, business leaders are having to balance the competing
needs for authentic and honest messaging, people engagement and retention of talent, promoting
ideas and innovation within their businesses, whilst at the same time also needing to exercise firm
control, tight direction, ever more ruthless efficiency, and a paradoxical ever-increasing bureaucracy.
We may not want it all ways, but we have to deal with situations that demand a gyroscopic hold on
the high wire.
And the people development solutions on offer are rarely up to the job.
At Cultivate Talent, we have spent some years conjuring with
these challenges alongside real leaders in real organisations.
                                                                     “The empowerment of the
We observe that globally, cutting edge businesses, business
                                                                        latent potential of an
schools and motivation gurus alike seem to be, at last, moving
in a similar direction. The empowerment of the latent potential      organisation will not come
of an organisation will not come about by using techniques that      about by using techniques
ultimately bat against how people actually behave. The top-
                                                                     that ultimately bat against
down authoritarian leadership model is still (like it or not)
widely in use throughout most organisations, and is no longer            how people actually
fit for purpose. We need to use better approaches and tools in                behave.”
order to bring about the transformation we need to thrive – or
in some cases, survive. We also need new systems that recognise the nature of life and business,
which are resilient enough to be able to adapt and grow, together with processes that are reflective
of these conditions and enable the same for their employees.
At root, these tensions have come about because business modelling has not kept up with the
alarmingly fast changes that we have experienced in modern behaviour. We somehow expect less of

2                                                                             © Copyright 2011 Cultivate Talent
our work experience than we do of our life outside of the workplace. This occupies a continuum of
effectiveness, with at one end the kind of expectations the average employee has about their life
and job, and at the other how individuals are utilised and valued in the workplace (business still talks
in terms of being rewarded). This is not a terms and conditions issue; it is a practical, cultural and
mindset one.
In order to resolve the tension in today’s leadership of an empowered, educated, and flexible
workforce, it stands to reason that empowered, educated, and flexible ways of leading them need to
be utilised. It turns out the modern organisation and modern employee alike has the same needs
and the same motivators.




                                                                                                            Setting Direction
Autonomy, Mastery, and Purpose                                                                          - Vision Mission Purpose
                                                                                                          - Values & Behaviours
These three principles address the need
for meaning in the workplace. Pay people                                                                     Change Method
                                                                                                             - People Change
enough to take the issue of money off the                                                               - Engagement Strategies
table; be competitive, give them fair                                                                    - Motivation & Reward

compensation for over achievement, and
                                                                                                     Applied Learning Frameworks
let them focus on the quality of their work                                                                       - AMP
                                                                                                            - Personal Journey
and not their individual gain. Then give                                                                  - Operational Impact

them:

                                                               Cultivate Talent’s areas of consulting expertise


 Autonomy: self direction and empowerment to own their own targets and/or area within a
defined framework, as well as the ability to bring local ideas to solve local problems. Eliminate
“presenteeism”. Most importantly (both for them and for the business), deliberately set aside time
to innovate and improve.

 Mastery: everyone enjoys the search for achieving excellence; whether this is thrashing sales
targets, increasing performance, or high specialisation that makes the difference. This can also feed
into both professional development and qualifications/accreditations.

 Purpose: why should I work here when I can work anywhere I choose? The clarity and meaning of
the business purpose needs to be brought to life and made real to all employees – something they
want to belong to – as in a club, family, or team that becomes more important than just making
profits. The #1 indicator of employee engagement is the felt connection between individual
contribution and the resulting achievement of a business purpose people actually believe in.


The Cultivate Talent AMP (Autonomy Mastery Purpose) Methodology, which has taken over seven
years to design and refine, is aimed at organisations that struggle to connect their business activity,
leadership, and employee engagement. It is a framework for leadership in any circumstances,
building Purpose and Vision, Values and how values are lived, leadership principles and how leaders

3                                                                                          © Copyright 2011 Cultivate Talent
have impact, leading teams and team management at any level in the business, and the
promulgation of predictable behaviour that increases performance. It also questions and re-adjusts
your appraisal and reward structures to enhance employee motivation, or allows you to adapt them
to these principles.
This methodology is in effect a skeleton on which to grow your business muscles and skin: it builds
your business from the inside out using what works: behaviour. The frameworks and structures
                                                   within the AMP are robust yet flexible, allowing
                                                   adaptation to how your business works, your
                                                   processes and procedures, and yet critically
                                                   remains a vehicle for you to engage with and
                                                   grow new leaders as well as develop the culture
                                                   and ways of working that truly tap into the
                                                   potential lying dormant or hidden within your
                                                   people.
                                                 As consultants, we also recognise our
                                                 limitations, so the framework is designed to
                                                 transfer the knowledge base and skills required
                                                 into your business through an action learning
                                                 process that effects changes and delivers a
                                                 return even as leaders are learning. We also
                                                 believe in the value of tailoring our applied
                                                 learning approach to key business objectives to
improve the business, being part of delivering measurable business change and improvements in
performance.
Adopting the AMP is not easy. It asks more of your leaders and leadership teams in the short term,
and they are probably already over stretched. But, if you dream in those midnight moments when
you lie awake wondering how to get the best out of your business and end the chaos; of bringing
alive your culture and results so that you could move from permanent fire fighting to a more
sustainable footing where all your people are engaged in leading your change, then Cultivate Talent
and AMP may be an answer.


About Cultivate Talent

Our Philosophy

We choose to do what we do and we hold the view that it is not about us; it is all about our Clients
and the individuals we come into contact and work with. In a world where everything from the
society we work within to the very values we hold is constantly shifting, the making of meaning and
purpose becomes more and more important at many levels. At Cultivate Talent we derive meaning
when our impact leaves both the individuals we work with and the organisations they work within
are more robust, resilient and successful as a result of what we do. It is the principle that drives what
we do.



4                                                                             © Copyright 2011 Cultivate Talent
What We Do

Cultivate Talent are focused on tailoring people consulting to help transform our clients’
organisational development and performance. We look to partner with organisations who are
seeking to implement change. We offer people consulting and operation development capabilities
which are oriented around developing how people work more effectively, utilising more of their
skills, strengths and talents. We also look to blend the development of leaders and teams around
specific business activities that need to be done and improved on so that we can measure our
impact in terms of engagement, motivations and performance.



Applied Learning example: Future Leaders Business Impact Programme




     For more information on how Cultivate Talent and our AMP Methodology could help you or your
     business improve engagement and performance levels then please contact us for an initial
     conversation or meeting to discuss:


     Adrian Woodstock                         Mark Thompson
5    adrian.woodstock@cultivatetalent.co.uk   mark.thompson@cultivatetalent.co.uk   © Copyright 2011 Cultivate Talent
     Tel: +44 (0) 7769 650960                 Tel: +44 (0) 7917 305290

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AMP your business: Cultivate Autonomy, Mastery, Purpose

  • 1. CULTIVATE AUTONOMY, MASTERY, PURPOSE: THE NEW TALENT BUSINESS LEXICON “AMP” your business | Mark Thompson and Adrian Woodstock
  • 2. Autonomy, Mastery, Purpose: The new business lexicon In our work on change, we find problems and difficulties that are common to many clients. Leaders and leadership teams, who more often than not are very well intentioned and want to do the best for their business and people, are left bewildered by expensive advice, finding themselves caught between idealised people theory and the raw practicalities of dealing with the current market, their customers, employees, and shareholders. Everyone knows change is constant and yet even in the best run companies only 35% of employees report that they feel it is well managed: change is still viewed as an initiative or a temporary phase of business life rather than being systemic - and the permanent phenomenon - it truly is. Add into this the idea that business in the western hemisphere as a whole is changing; that the system of people and activity needs and, some say, is about to get a radical readjustment in order to become more sustainable and resilient, and the complexities of running businesses in today’s world become even more acute. More than ever, business leaders are having to balance the competing needs for authentic and honest messaging, people engagement and retention of talent, promoting ideas and innovation within their businesses, whilst at the same time also needing to exercise firm control, tight direction, ever more ruthless efficiency, and a paradoxical ever-increasing bureaucracy. We may not want it all ways, but we have to deal with situations that demand a gyroscopic hold on the high wire. And the people development solutions on offer are rarely up to the job. At Cultivate Talent, we have spent some years conjuring with these challenges alongside real leaders in real organisations. “The empowerment of the We observe that globally, cutting edge businesses, business latent potential of an schools and motivation gurus alike seem to be, at last, moving in a similar direction. The empowerment of the latent potential organisation will not come of an organisation will not come about by using techniques that about by using techniques ultimately bat against how people actually behave. The top- that ultimately bat against down authoritarian leadership model is still (like it or not) widely in use throughout most organisations, and is no longer how people actually fit for purpose. We need to use better approaches and tools in behave.” order to bring about the transformation we need to thrive – or in some cases, survive. We also need new systems that recognise the nature of life and business, which are resilient enough to be able to adapt and grow, together with processes that are reflective of these conditions and enable the same for their employees. At root, these tensions have come about because business modelling has not kept up with the alarmingly fast changes that we have experienced in modern behaviour. We somehow expect less of 2 © Copyright 2011 Cultivate Talent
  • 3. our work experience than we do of our life outside of the workplace. This occupies a continuum of effectiveness, with at one end the kind of expectations the average employee has about their life and job, and at the other how individuals are utilised and valued in the workplace (business still talks in terms of being rewarded). This is not a terms and conditions issue; it is a practical, cultural and mindset one. In order to resolve the tension in today’s leadership of an empowered, educated, and flexible workforce, it stands to reason that empowered, educated, and flexible ways of leading them need to be utilised. It turns out the modern organisation and modern employee alike has the same needs and the same motivators. Setting Direction Autonomy, Mastery, and Purpose - Vision Mission Purpose - Values & Behaviours These three principles address the need for meaning in the workplace. Pay people Change Method - People Change enough to take the issue of money off the - Engagement Strategies table; be competitive, give them fair - Motivation & Reward compensation for over achievement, and Applied Learning Frameworks let them focus on the quality of their work - AMP - Personal Journey and not their individual gain. Then give - Operational Impact them: Cultivate Talent’s areas of consulting expertise   Autonomy: self direction and empowerment to own their own targets and/or area within a defined framework, as well as the ability to bring local ideas to solve local problems. Eliminate “presenteeism”. Most importantly (both for them and for the business), deliberately set aside time to innovate and improve.  Mastery: everyone enjoys the search for achieving excellence; whether this is thrashing sales targets, increasing performance, or high specialisation that makes the difference. This can also feed into both professional development and qualifications/accreditations.  Purpose: why should I work here when I can work anywhere I choose? The clarity and meaning of the business purpose needs to be brought to life and made real to all employees – something they want to belong to – as in a club, family, or team that becomes more important than just making profits. The #1 indicator of employee engagement is the felt connection between individual contribution and the resulting achievement of a business purpose people actually believe in. The Cultivate Talent AMP (Autonomy Mastery Purpose) Methodology, which has taken over seven years to design and refine, is aimed at organisations that struggle to connect their business activity, leadership, and employee engagement. It is a framework for leadership in any circumstances, building Purpose and Vision, Values and how values are lived, leadership principles and how leaders 3 © Copyright 2011 Cultivate Talent
  • 4. have impact, leading teams and team management at any level in the business, and the promulgation of predictable behaviour that increases performance. It also questions and re-adjusts your appraisal and reward structures to enhance employee motivation, or allows you to adapt them to these principles. This methodology is in effect a skeleton on which to grow your business muscles and skin: it builds your business from the inside out using what works: behaviour. The frameworks and structures within the AMP are robust yet flexible, allowing adaptation to how your business works, your processes and procedures, and yet critically remains a vehicle for you to engage with and grow new leaders as well as develop the culture and ways of working that truly tap into the potential lying dormant or hidden within your people. As consultants, we also recognise our limitations, so the framework is designed to transfer the knowledge base and skills required into your business through an action learning process that effects changes and delivers a return even as leaders are learning. We also believe in the value of tailoring our applied learning approach to key business objectives to improve the business, being part of delivering measurable business change and improvements in performance. Adopting the AMP is not easy. It asks more of your leaders and leadership teams in the short term, and they are probably already over stretched. But, if you dream in those midnight moments when you lie awake wondering how to get the best out of your business and end the chaos; of bringing alive your culture and results so that you could move from permanent fire fighting to a more sustainable footing where all your people are engaged in leading your change, then Cultivate Talent and AMP may be an answer. About Cultivate Talent Our Philosophy We choose to do what we do and we hold the view that it is not about us; it is all about our Clients and the individuals we come into contact and work with. In a world where everything from the society we work within to the very values we hold is constantly shifting, the making of meaning and purpose becomes more and more important at many levels. At Cultivate Talent we derive meaning when our impact leaves both the individuals we work with and the organisations they work within are more robust, resilient and successful as a result of what we do. It is the principle that drives what we do. 4 © Copyright 2011 Cultivate Talent
  • 5. What We Do Cultivate Talent are focused on tailoring people consulting to help transform our clients’ organisational development and performance. We look to partner with organisations who are seeking to implement change. We offer people consulting and operation development capabilities which are oriented around developing how people work more effectively, utilising more of their skills, strengths and talents. We also look to blend the development of leaders and teams around specific business activities that need to be done and improved on so that we can measure our impact in terms of engagement, motivations and performance. Applied Learning example: Future Leaders Business Impact Programme For more information on how Cultivate Talent and our AMP Methodology could help you or your business improve engagement and performance levels then please contact us for an initial conversation or meeting to discuss: Adrian Woodstock Mark Thompson 5 adrian.woodstock@cultivatetalent.co.uk mark.thompson@cultivatetalent.co.uk © Copyright 2011 Cultivate Talent Tel: +44 (0) 7769 650960 Tel: +44 (0) 7917 305290