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Effective Social Media
 Business Boot Camp
       11.16.11
Agenda

Social media overview
Why it matters
Social media for marketing
Social media measurement
Protecting yourself
Is Social Media a Fad?
What Social Media Is

About the user
Engagement
A locator
A channel for change
What Social Media
    Isn’t
A silver bullet
Free
A fad
Complex
 Much different from how you
communicate now
Some of the Major
Platforms
Some of the Major
Platforms
Blogs by the Numbers

  126 million (BlogPulse)
  72% of self-employed bloggers
blog to attract business
  Self-expression is the biggest
motivator for blogging at 71%
  63% surveyed said blogging
increased engagement
Analytics
Facebook by the Numbers
 More than 800 million active users
 Active user is connected to 80
community pages, groups, events
 People spend 700 billion
minutes a month on Facebook
 Average user has 130 friends
 Average user creates 90 pieces of content
monthly
Insights
Twitter by the Numbers


200 million Tweets daily
1 million registered Twitter apps
460,000 new accounts/day
182 percent increase in number of
mobile users in the past year
Monitoring
LinkedIn by the Numbers

More than 131 million members
More than 1 million groups
 A new member joins every
second
 Users look for expert advice
 Useful for creating and collaborating
Statistics
YouTube by the Numbers

People watch 2 billion videos daily
Hundreds of thousands of
videos uploaded each day
35 hours of video uploaded
every minute
Average user age range is 18-55
Second-largest search engine
YouTube by the Numbers
Foursquare by the Numbers

More than 10 million users globally
More than 3 million daily check-ins
More than 500,000 businesses
using the Merchant Platform
It is a mobile application
Gowalla, Facebook Places are competitors
Google+ by the Numbers

Close to 40 million users
Reached 10 million users in 16 days
Now pages are available
Google is the king of search
People engage with Google in different
ways
Amazing Growth
Amazing Growth
Why Social Media Matters
Paid Space
Owned Space
Owned Space
Owned Space
Owned Space
Earned Space
Earned Space
Earned Space
Earned Space
Earned Space
Why Social Media Matters
The Value of Linking
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI for You

  Define clear goals   (mentions, sales leads, engagement,
followers, fans)
  Social media product suites
  Make the data usable
  Metric tools
  Sentiment analysis
Protecting Yourself
Social Media Challenges

Cell phone Paparazzi
YouTube filmmakers
Blogger reviews
Digital information is forever
Web publishing is instant
Social Media Solutions

Claim your social space
Occupy that space
Designate roles
Create a policy
Enforce that policy
Nurture that space
Managing / Posting

Posts align with the company’s
current communications platform(s)
Communication via social media
should be consistent
All posts should follow social media policy
Follow channel-specific guidelines for
posting
Getting Started
Getting Started

Get comfortable with the platforms
Experiment with the tools
Develop a social media policy
Establish a social media team
Set roles & goals
Execute and maintain your strategy
The Next Big Thing?
The Next Big Thing?
The King of Search
Not So with Social
Not So with Social
Not So with Social
Not So with Social
Not So with Social
Why Google+ is Different


Edit your updates
Circles are user-friendly
Hangouts
It’s a clean slate
Problems with Google+


Not a habit
“Another” social network?
Previous social media fails
Business pages are NOT good
Why Google+ Matters

+1 beats “like” in search
Businesses will HAVE to be here
Strong bond between search and social
Direct tie to Google Analytics
A reason to use Google Chrome
Easy mobile sharing
Questions?
Questions?

    My Contact Information
         Sean Wood
    seanw@kgbtexas.com
         @kgbtexas
        @wood.seanm
        210.826.8899

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Effective Social Media

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