Sap Solman Instguide Initial Customizing

SAP Solution Manager

Installation Guide
Initial Customizing Guide

http://www.linkedin.com/in/solutionmanager
Wenceslao Lacaze

Sap Solution Manager Initial Customizing Guide

Table of Contents
Versioning ..............................................................................................................................................................................3
Author Bio ..............................................................................................................................................................................3
Purpose....................................................................................................................................................................................4
Solution Manager – Scenario Description .............................................................................................................4
Initial Task..............................................................................................................................................................................5
Create the Project ...........................................................................................................................................................5
Generate Scope ...........................................................................................................................................................6
Activate CTS .................................................................................................................................................................6
Start the Customizing ...............................................................................................................................................7
Basic Customizing......................................................................................................................................................7
Initial Configuration Part1 ..........................................................................................................................................7
Maintain Profile Parameter....................................................................................................................................8
Maintain Logical Systems..................................................................................................................................... 10
Assign S-User for Sap Support Portal Functionality.................................................................................. 11
Initial Configuration Part II ................................................................................................................................. 12
Schedule Background Jobs .................................................................................................................................. 12
Set-up System Landscape .................................................................................................................................... 14
Service Data Control Center..................................................................................................................................... 14
Activate the SDCC in the Solution Manager .................................................................................................. 14
Define Solution Manager Master....................................................................................................................... 16
Check Service Data Control Center Connection to SAP ............................................................................ 17
Create the Solution Manager Implementation Project ...................................................................................... 19
Assign the Landscape ............................................................................................................................................ 20
Generate the IMG Project..................................................................................................................................... 20

SAP-SOLMAN-INSTGUIDE-Initial Customizing Guide-v2.0.doc Page 2 of 21


Versioning
Version Change Date
1.0 Original 10/06/2008
2.0 Webpage Link. 23/06/2008

Author Bio
My name is Wenceslao Lacaze and I’ve been working as a SAP basis
Administrator and Solution Manager Consultant for the last 8 years.
I’m a Techno-Functional SAP Solution Manager Subject Matter Expert (SME), I
Design, Build and Implement the product using “Run Sap” Methodology.
I have developed a very extended experience with medium and large scaled
SAP installations in several (multi)national environments.

I am based in Argentina, but work all around the World.
I work directly for clients or via an agency.
I do speak Spanish, Italian and English fluently.
You can contact me at:
Email: wlacaze@gmail.com
http://www.linkedin.com/in/solutionmanager

You can found more papers at :
http://wlacaze.googlepages.com/home



Purpose

This customizing guide has been compiled to know how to make the minimal Customizing in
Solution Manager.

Solution Manager – Scenario Description

You have your Solution Manager Installed and you already done the initial Post-install task

RFC READ

RFC TMW

RFC TRUSTED

SAP SolMan
RFC BACK
Abap/Java SLD



Initial Task

All the changes in Solution Manager can be assigned to 1 Project, This allow to control all the
Customizing using one repository.

Create the Project
To create the project goto:
Txcode: SPRO_ADMIN and click in New.

Write the Project Name

Complete the information requeried.



Generate Scope
If you want you can create a Specify Scope to use in you Solution
Scope Specify Scope

Select SAP Solution Manager and then click in “Generate Project IMG”

|

Activate CTS
You can Activate the the CTS, this allow to control all the transport for this project like a 1 single
package.
Transp Requests Activate CTS Funcionality



Start the Customizing
Go to the Txcode: SPRO and execute the Project

Basic Customizing
The Basic Customizing in Solution Manager allow us to use the scenarios related to EWA-Remote
Monitoring. Remember to change the status of the task if is already done.

Sap Solution Manager Configuration Basic Settings Wizard-Based Initial Configuration
Solution Manager
General Configuration
Service Data Control Center
Service Desk and Issue Tracking

Initial Configuration Part1
This step create the User to Administrate Solution Manager, another user used internally in
Solution Manager to publish the BSP Services and make the initial configuration to connect



Solution Manager to Service Marketplace.

Complete with the administrator username. Complete with the desire communication
username.

Write your OSS username and Password, When the wizard end Solution Manger show
this OSS User need to have enough the the status of all task and the Password to
Authorization in Sap Marketplace logon with the new Administrator User

Maintain Profile Parameter
You need to update the Instance Profile to add the follow information



• login/create_sso2_ticket = 2
This allow the SM system create the Single Sing-on Ticket between SM and SMD
• login/accept_sso2_ticket = 1
This allow the SM accept ticket from other system to access via single sign-on
• icm/host_name_full = fully-qualified server name
This parameter is used by SM to show the BSP Pages to the SapGui
• icm/server_port_1 = PROT=SMTP,PORT= <> 0 e.g.:25000
Parameter to setup the SMTP Port
• login/no_automatic_user_sapstar = 0
To block the logon of SAP*

Select the Instance Profile / Extended Maintenance and Change



Add all the values and Save/Activate.

Maintain Logical Systems
Maintain the Logical System allow to Identify our system in the Landscape.

Define the System
You need to user <SID>CLNT<CLIENT> nomenclature



When you save the system show in wich Workbench Request you want to save the modification.
Now you can see the Current Project “Z_SG_SSM” created before..

Assign the Logical System defined to the Clients in SCC4

Assign S-User for Sap Support Portal Functionality
In this step you map the ABAP user to the OSS user, this is mandatory to use the Maintenance
optimizer tool..

Create a new entry writing:
User: ABAP User.
Sap Customer Number: Customer number.



Contact Person: Oss user whitout the S letter.

Initial Configuration Part II
In this Step, the SM activate several BC sets in Automatic.

Click in Yes and wait until the process end.

Schedule Background Jobs
Schedule the Jobs



REFRESH This periodic job collects responses from SAP for messages sent from
MESSAGE the SAP Solution Manager
STATUS
SOLMAN_ISSUE The SAP Solution Manager buffers message attributes, such as the
_STATUS_REFR current user and the processing status. This periodic job collects these
ESH message attributes from the message system and makes them available
for analysis.
REFRESH_ADMI The job periodically reads administrative data from SAP Support
N_DATA_FROM_ systems via RFC connection SAP-OSS and buffers them in SAP Solution
SUPPORT Manager System. This data is required for service connections and
Support Desk (for example: System data synchronization with SAP
Support Portal).

SEND_SYSTEM_ The job periodically sends the information which systems are
RELATIONSHIP monitored by Solution Manager to OSS. This data is required for the
_TO_SUPPORT new services quot;SolMan Diagnosticsquot; and quot;SolMan Classicquot;.

SERVICE_CONN The job periodically checks if a service connection has been scheduled
ECTION_LISTEN to be opened in Solution Manager. If so, it sends this information to OSS.
ER This job requires little system resources. It only connects to OSS when a
connection needs to be opened. If open fails, it retries next time it runs.
Landscape The job gets system data for the Solution Manager system landscape, by
Fetch automatic data transfer.
(RSGET_SMSY) Update Downtime Status



Select the Job to schedule and click in the Run icon

Set-up System Landscape
In this task you add the system to the Landscape using the wizard

Service Data Control Center
This task allow to configure the SDCC in Solution Manager.

Activate the SDCC in the Solution Manager
Prerequisite:
System already in SMSY
Rfc Generated



Environment Solution Manager Operations Administartion SDCCN

In this screen you can Add and Assign Sap Solution Manager like the Master System. Click in the Add
Icon.

Select the system and the Client.



When you add one system you need to Assign the Master System and check the connectivity between
Solution Manager and the Satellite System.

Define Solution Manager Master
In this task you setup the Solution Manager like Master System in the Sattellite.

Environment Solution Manager Operations Administartion SDCCN

Select the row of the Satellite System and select



Master System Assign as Master System

Check Service Data Control Center Connection to SAP
In this task you check the Comunication status from SM to SAP.

In Txcode:SM59 check the RFC Destination SDCC_OSS, SAPOSS



In Txcode:SDCCN
goto Settigns Task-Specific

Click in the RFC Destinations Settings

Click in the Icon to create destinarion



Create the Solution Manager Implementation Project
The Solman Project is used to control and monitor all the Solution Manager implementation.
Txcode: SOLAR_PROJECT_ADMIN and Click in”New”

Select the Name of the Project and the Type:

Select the Project Language



Assign the Landscape
System Landscape System
Select the Logical Component(in SM 7 you have already the logical component Z_SOLMAN_ITSELF)

Save, Solution Manager show the ”Enhancement For Documents” screen, Click in OK

Generate the IMG Project
System Landscape IMG Projects
Select the Productive System role in the Drop Box and Click in Replace icon..



Select YES

Select the SPRO Porject and click ok

Select No,Later when SM ask if you want to create a new transport request.

Now you see the Green Light,


Sap Solman Instguide Initial Customizing

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