2. Quality Improvement cycles
Act Plan
Quality
improvement
actions
Check Do
Small
Maintaining the gains with steps of
Standards and Quality
Assurance continuous
improvement
3. Well-child/Tamariki Ora
Draft Quality framework
Health Quality and Safety Commission
adapted the IHI Triple Aim for NZ.
The three dimensions in the New
Zealand adapted model are:
• improved quality, safety and experience
of care
• improved health and equity for all
populations
• best value for public health system
resources.
The three sides of the WCTO triangle
are:
• improved safety and quality experience
of child, family/and community
• improved health and equity across
populations
• best value for health system resource
4. Quality initiatives in Child health in
New Zealand
Well-child/Tamariki Ora quality framework
• Immunisation coverage target
• B4School check quality initiative
• Reducing rheumatic fever
• Children’s Commissioners Compass
• Development of clinical networks
• QI for maternal and newborn screening
• Maternity quality initiative
6. Improved health and equity across
populations
• To improve
immunisation
coverage at 2 years
to 95% by July 2012
• To reduce ethnic and
socio-demographic
disparities in
coverage
7. The 2 year immunisation target
100%
Coverage at 2 by Socioeconomic quintile
95%
90%
85%
3% difference
Total %
Coverage (%)
80%
Dep 1-2 %
75% Dep 3-4 %
Dep 5-6 %
70%
Dep 7-8 %
65% 10% difference
Dep 9-10 %
Dep Unavailable %
60%
55%
50%
Sep-2011
Jun-2007
Jun-2008
Jun-2009
Jun-2010
Jun-2012
Dec-2010
Sep-2007
Dec-2007
Sep-2008
Dec-2008
Sep-2009
Dec-2009
Sep-2010
Mar-2008
Mar-2009
Mar-2010
Jun-2011
Mar-2012
Dec-2011
Mar-2011
11. The B4 School Check is a universal-offer
Well-Child check
It aims to identify and
address any
health, behavioural, social,
or developmental
concerns which could
affect a child’s ability to
get the most benefit from
school.
12. 10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
0.0%
10.0%
30.0%
50.0%
70.0%
90.0%
20.0%
40.0%
60.0%
80.0%
0.0%
Auckland Auckland
Bay of Plenty Bay of Plenty
Canterbury Canterbury
Capital and… Capital and Coast
Counties … Counties Manukau
Hawkes Bay Hawkes Bay
Hutt Hutt
Lakes Lakes
Midcentral Midcentral
Nelson… Nelson…
Northland Northland
Otago Otago
South… South Canterbury
Southland Southland
Tairawhiti Tairawhiti
% of PEDS Pathway A referred
Taranaki Taranaki
Waikato Waikato
% of Decay Level 2 - 6 referred
Wairarapa Wairarapa
Waitemata Waitemata
West Coast West Coast
Whanganui Whanganui
% of Extreme Obese Referred
100.0%
120.0%
20.0%
40.0%
60.0%
0.0%
80.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
0.0%
Auckland
Bay of Plenty Auckland
Canterbury Bay of Plenty
Capital and… Canterbury
Counties… Capital and…
Hawkes Bay Counties…
Hutt Hawkes Bay
Lakes Hutt
Lakes
Midcentral
When we started
Midcentral
Nelson…
Nelson…
Northland
Northland
Otago Otago
South… South…
Southland Southland
Extreme Obese that are referred
Tairawhiti Tairawhiti
Taranaki Taranaki
Waikato
% of Abnormal SDQ scores referred
Waikato
Wairarapa Wairarapa
Waitemata Waitemata
West Coast
West Coast
Whanganui
Whanganui
13. The quality letter.
• A Quality Improvement
process for the 4 year old
check.
• Shared with providers and
DHB management
• An opportunity to provide
up to date information
and share good practice
• Provision of benchmarking
information
14. Quality improvement in action
45.00%
40.00%
35.00%
30.00%
25.00%
20.00%
15.00%
10.00%
5.00%
0.00%
01-July-2011 01-January-2012 01-April-2012 01-July-2012
Lift the Lip % of 2-6 referred % of BMI>=21 referred
PEDS % of pathway A referred SDQ-P abnormal that were referred
15. Improved safety and quality experience
for child, family and community
Improving community
involvement and parent
satisfaction with the
B4School check
16. Improved safety and quality experience
for child, family and community
We developed a
relationship with
Richard Taylor of
Weta workshop
to promote the
B4School checks
using the Wot-
Wots.
17. Improved safety and quality experience
for child, family and community
Validation of the Strengths
and Difficulties
Questionnaire
18. SDQ validation
• The SDQ is a behavioural and emotional
screen used in many countries and translated
into over 30 languages
• Parents and early childhood teachers have
told us that they were uncertain about he
screen because it had not been tested on
New Zealand children
• Ministry of Health has contracted Auckland
University of Technology to validate the SDQ
on New Zealand children
19. Conclusion
• Reframing difficult problems within a QI
perspective can lead to rapid gains
• A Quality Framework will ensure that all
aspects of quality are considered and
addressed
• Once you have had success, your learning
is generalisable to other areas
• Improving quality doesn’t always save
money, but it can increase efficiency
Hinweis der Redaktion
Quality improvement is a cyclical or iterative process. The Archetypal CQI cycle was described by Deming – Plan Do Check ActIt requires a series of conscious actions which improve quality by first setting standards which act as an agreed baseline or a “chock” for the quality cycle. This is complemented by continuous activity which identifies opportunities for improvement, and puts in place agreed actions, monitors results and restarts the cycle.However there are three fundamentals1 – Know where you are heading2 - Know how you are going to get here3 - Know when to stop
However one of the essentials is knowhing what you want your quality improvement activity to cover. It’s essential to have a clear concept of the outcomes you want, and ensure that all aspects of quality are addressed. The Triple Aim model addresses the range of quality domains curently consisered important in the provision of healthcare. In the context of child health these are Improved safety and quality experience of child, family/and community, Improved health and equity across populations and Best value for health system resource
The WCTO qi
As you can see we have increased coverage and reduced inequalities since the target initiative commended in 2007. We have had a threefold reduction in inequalities and an almost 20% increase in coverage. Children from both the lowest and highest quintile now have identical coverage of 94%.We did this through a systematic approach which involved being clear about the evidence, agreeing a national plan of action, monitoring results using our NIR, and revising the plan if results were not as we expected.
The basis of this is getting best efficiency. For immunisation this is maximising coverage within existing funding. No new money went into the increasing immunisation programme, apart from some infrastructure enhancements – NIR and training for staff, and the payments ($21 per vaccination given) for the additional coverage which is undertaken on a fee for service basis.
The B4 School Check is a Universal offer Well child check which aims to identify and address any health, behavioural, social, or developmental concerns which could affect a child’s ability to get the most benefit from school, such as a hearing problem or communication difficulty.The Check is highly manualised, has it’s own dedicated information system, and is delivered in a range of settings by trained nurses, mainly practice nurses, public health and well child nurses.It is the eighth core contact of the Well Child Tamariki Ora Schedule of services.The value for money for this check is maximised by ensuring optimal referral rates for any issues found.
The B4school check efficiency gains revolved aroungmaximising referrals for children with significant issues identified at the check. We also need to measure and analyse outcomes as referrals are only a proxy for outcomes.