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Enhancing health and wellbeing in New
 Zealand children and young people
Quality Improvement cycles

             Act              Plan
                      Quality
                   improvement
                     actions

             Check            Do
                                    Small
Maintaining the gains with        steps of
Standards and Quality
Assurance                      continuous
                             improvement
Well-child/Tamariki Ora
                  Draft Quality framework
Health Quality and Safety Commission
adapted the IHI Triple Aim for NZ.
The three dimensions in the New
Zealand adapted model are:
• improved quality, safety and experience
  of care
• improved health and equity for all
  populations
• best value for public health system
  resources.

The three sides of the WCTO triangle
are:
•   improved safety and quality experience
    of child, family/and community
•   improved health and equity across
    populations
•   best value for health system resource
Quality initiatives in Child health in
                New Zealand
Well-child/Tamariki Ora quality framework

•   Immunisation coverage target
•   B4School check quality initiative
•   Reducing rheumatic fever
•   Children’s Commissioners Compass
•   Development of clinical networks
•   QI for maternal and newborn screening
•   Maternity quality initiative
Improved health and equity across
          populations
Improved health and equity across
          populations
• To improve
  immunisation
  coverage at 2 years
  to 95% by July 2012
• To reduce ethnic and
  socio-demographic
  disparities in
  coverage
The 2 year immunisation target
               100%
                            Coverage at 2 by Socioeconomic quintile
               95%

               90%

               85%
                                                                                                                                                                                                        3% difference
                                                                                                                                                                                                                                                               Total %
Coverage (%)




               80%
                                                                                                                                                                                                                                                               Dep 1-2 %
               75%                                                                                                                                                                                                                                             Dep 3-4 %
                                                                                                                                                                                                                                                               Dep 5-6 %
               70%
                                                                                                                                                                                                                                                               Dep 7-8 %
               65%               10% difference
                                                                                                                                                                                                                                                               Dep 9-10 %
                                                                                                                                                                                                                                                               Dep Unavailable %
               60%

               55%

               50%




                                                                                                                                                                                                                   Sep-2011
                      Jun-2007




                                                                    Jun-2008




                                                                                                                Jun-2009




                                                                                                                                                            Jun-2010




                                                                                                                                                                                                                                                    Jun-2012
                                                                                                                                                                                  Dec-2010
                                   Sep-2007

                                              Dec-2007




                                                                               Sep-2008

                                                                                          Dec-2008




                                                                                                                           Sep-2009

                                                                                                                                      Dec-2009




                                                                                                                                                                       Sep-2010
                                                         Mar-2008




                                                                                                     Mar-2009




                                                                                                                                                 Mar-2010




                                                                                                                                                                                                        Jun-2011




                                                                                                                                                                                                                                         Mar-2012
                                                                                                                                                                                                                              Dec-2011
                                                                                                                                                                                             Mar-2011
Public reporting
Immunisation
Coverage
Toolkit
Best value for health system
         resource
The B4 School Check is a universal-offer
          Well-Child check

              It aims to identify and
              address any
              health, behavioural, social,
               or developmental
              concerns which could
              affect a child’s ability to
              get the most benefit from
              school.
10.0%
                                                                              20.0%
                                                                              30.0%
                                                                              40.0%
                                                                              50.0%
                                                                              60.0%
                                                                              70.0%




                                                                               0.0%




             10.0%
             30.0%
             50.0%
             70.0%
             90.0%




             20.0%
             40.0%
             60.0%
             80.0%




              0.0%
    Auckland                                                          Auckland
Bay of Plenty                                                    Bay of Plenty
  Canterbury                                                        Canterbury
 Capital and…                                                Capital and Coast
    Counties …                                              Counties Manukau
Hawkes Bay                                                        Hawkes Bay
         Hutt                                                               Hutt
       Lakes                                                              Lakes
  Midcentral                                                         Midcentral
      Nelson…                                                           Nelson…
   Northland                                                         Northland
       Otago                                                             Otago
       South…                                                South Canterbury
   Southland                                                         Southland
   Tairawhiti                                                         Tairawhiti




                             % of PEDS Pathway A referred
    Taranaki                                                           Taranaki
     Waikato                                                           Waikato
                                                                                              % of Decay Level 2 - 6 referred




  Wairarapa                                                          Wairarapa
  Waitemata                                                         Waitemata
 West Coast                                                        West Coast
 Whanganui                                                         Whanganui


                                                                % of Extreme Obese Referred
            100.0%
            120.0%




             20.0%
             40.0%
             60.0%



              0.0%
             80.0%
                                                                          10.0%
                                                                          20.0%
                                                                          30.0%
                                                                          40.0%
                                                                          50.0%
                                                                          60.0%
                                                                          70.0%




                                                                           0.0%




    Auckland
Bay of Plenty                                                   Auckland
  Canterbury                                                Bay of Plenty
  Capital and…                                                Canterbury
    Counties…                                                 Capital and…
 Hawkes Bay                                                     Counties…
         Hutt                                                Hawkes Bay
       Lakes                                                         Hutt
                                                                   Lakes
   Midcentral
                                                                                                                                When we started




                                                               Midcentral
      Nelson…
                                                                  Nelson…
   Northland
                                                               Northland
       Otago                                                       Otago
       South…                                                      South…
   Southland                                                   Southland
                                                                                              Extreme Obese that are referred




   Tairawhiti                                                  Tairawhiti
    Taranaki                                                    Taranaki
                                                                 Waikato
                     % of Abnormal SDQ scores referred




     Waikato
   Wairarapa                                                   Wairarapa
  Waitemata                                                   Waitemata
                                                              West Coast
  West Coast
                                                              Whanganui
  Whanganui
The quality letter.
• A Quality Improvement
  process for the 4 year old
  check.

• Shared with providers and
  DHB management

• An opportunity to provide
  up to date information
  and share good practice

• Provision of benchmarking
  information
Quality improvement in action
45.00%

40.00%

35.00%

30.00%

25.00%

20.00%

15.00%

10.00%

 5.00%

 0.00%
           01-July-2011                 01-January-2012            01-April-2012          01-July-2012
            Lift the Lip % of 2-6 referred            % of BMI>=21 referred
            PEDS % of pathway A referred              SDQ-P abnormal that were referred
Improved safety and quality experience
    for child, family and community
Improving community
involvement and parent
satisfaction with the
B4School check
Improved safety and quality experience
    for child, family and community
                    We developed a
                    relationship with
                    Richard Taylor of
                    Weta workshop
                    to promote the
                    B4School checks
                    using the Wot-
                    Wots.
Improved safety and quality experience
    for child, family and community
Validation of the Strengths
and Difficulties
Questionnaire
SDQ validation
• The SDQ is a behavioural and emotional
  screen used in many countries and translated
  into over 30 languages
• Parents and early childhood teachers have
  told us that they were uncertain about he
  screen because it had not been tested on
  New Zealand children
• Ministry of Health has contracted Auckland
  University of Technology to validate the SDQ
  on New Zealand children
Conclusion
• Reframing difficult problems within a QI
  perspective can lead to rapid gains
• A Quality Framework will ensure that all
  aspects of quality are considered and
  addressed
• Once you have had success, your learning
  is generalisable to other areas
• Improving quality doesn’t always save
  money, but it can increase efficiency
Dr. Pay Tuohy: Enhancing the Health & Wellbeing of Children & Young People in New Zealand

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Dr. Pay Tuohy: Enhancing the Health & Wellbeing of Children & Young People in New Zealand

  • 1. Enhancing health and wellbeing in New Zealand children and young people
  • 2. Quality Improvement cycles Act Plan Quality improvement actions Check Do Small Maintaining the gains with steps of Standards and Quality Assurance continuous improvement
  • 3. Well-child/Tamariki Ora Draft Quality framework Health Quality and Safety Commission adapted the IHI Triple Aim for NZ. The three dimensions in the New Zealand adapted model are: • improved quality, safety and experience of care • improved health and equity for all populations • best value for public health system resources. The three sides of the WCTO triangle are: • improved safety and quality experience of child, family/and community • improved health and equity across populations • best value for health system resource
  • 4. Quality initiatives in Child health in New Zealand Well-child/Tamariki Ora quality framework • Immunisation coverage target • B4School check quality initiative • Reducing rheumatic fever • Children’s Commissioners Compass • Development of clinical networks • QI for maternal and newborn screening • Maternity quality initiative
  • 5. Improved health and equity across populations
  • 6. Improved health and equity across populations • To improve immunisation coverage at 2 years to 95% by July 2012 • To reduce ethnic and socio-demographic disparities in coverage
  • 7. The 2 year immunisation target 100% Coverage at 2 by Socioeconomic quintile 95% 90% 85% 3% difference Total % Coverage (%) 80% Dep 1-2 % 75% Dep 3-4 % Dep 5-6 % 70% Dep 7-8 % 65% 10% difference Dep 9-10 % Dep Unavailable % 60% 55% 50% Sep-2011 Jun-2007 Jun-2008 Jun-2009 Jun-2010 Jun-2012 Dec-2010 Sep-2007 Dec-2007 Sep-2008 Dec-2008 Sep-2009 Dec-2009 Sep-2010 Mar-2008 Mar-2009 Mar-2010 Jun-2011 Mar-2012 Dec-2011 Mar-2011
  • 10. Best value for health system resource
  • 11. The B4 School Check is a universal-offer Well-Child check It aims to identify and address any health, behavioural, social, or developmental concerns which could affect a child’s ability to get the most benefit from school.
  • 12. 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 0.0% 10.0% 30.0% 50.0% 70.0% 90.0% 20.0% 40.0% 60.0% 80.0% 0.0% Auckland Auckland Bay of Plenty Bay of Plenty Canterbury Canterbury Capital and… Capital and Coast Counties … Counties Manukau Hawkes Bay Hawkes Bay Hutt Hutt Lakes Lakes Midcentral Midcentral Nelson… Nelson… Northland Northland Otago Otago South… South Canterbury Southland Southland Tairawhiti Tairawhiti % of PEDS Pathway A referred Taranaki Taranaki Waikato Waikato % of Decay Level 2 - 6 referred Wairarapa Wairarapa Waitemata Waitemata West Coast West Coast Whanganui Whanganui % of Extreme Obese Referred 100.0% 120.0% 20.0% 40.0% 60.0% 0.0% 80.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 0.0% Auckland Bay of Plenty Auckland Canterbury Bay of Plenty Capital and… Canterbury Counties… Capital and… Hawkes Bay Counties… Hutt Hawkes Bay Lakes Hutt Lakes Midcentral When we started Midcentral Nelson… Nelson… Northland Northland Otago Otago South… South… Southland Southland Extreme Obese that are referred Tairawhiti Tairawhiti Taranaki Taranaki Waikato % of Abnormal SDQ scores referred Waikato Wairarapa Wairarapa Waitemata Waitemata West Coast West Coast Whanganui Whanganui
  • 13. The quality letter. • A Quality Improvement process for the 4 year old check. • Shared with providers and DHB management • An opportunity to provide up to date information and share good practice • Provision of benchmarking information
  • 14. Quality improvement in action 45.00% 40.00% 35.00% 30.00% 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% 01-July-2011 01-January-2012 01-April-2012 01-July-2012 Lift the Lip % of 2-6 referred % of BMI>=21 referred PEDS % of pathway A referred SDQ-P abnormal that were referred
  • 15. Improved safety and quality experience for child, family and community Improving community involvement and parent satisfaction with the B4School check
  • 16. Improved safety and quality experience for child, family and community We developed a relationship with Richard Taylor of Weta workshop to promote the B4School checks using the Wot- Wots.
  • 17. Improved safety and quality experience for child, family and community Validation of the Strengths and Difficulties Questionnaire
  • 18. SDQ validation • The SDQ is a behavioural and emotional screen used in many countries and translated into over 30 languages • Parents and early childhood teachers have told us that they were uncertain about he screen because it had not been tested on New Zealand children • Ministry of Health has contracted Auckland University of Technology to validate the SDQ on New Zealand children
  • 19. Conclusion • Reframing difficult problems within a QI perspective can lead to rapid gains • A Quality Framework will ensure that all aspects of quality are considered and addressed • Once you have had success, your learning is generalisable to other areas • Improving quality doesn’t always save money, but it can increase efficiency

Hinweis der Redaktion

  1. Quality improvement is a cyclical or iterative process. The Archetypal CQI cycle was described by Deming – Plan Do Check ActIt requires a series of conscious actions which improve quality by first setting standards which act as an agreed baseline or a “chock” for the quality cycle. This is complemented by continuous activity which identifies opportunities for improvement, and puts in place agreed actions, monitors results and restarts the cycle.However there are three fundamentals1 – Know where you are heading2 - Know how you are going to get here3 - Know when to stop
  2. However one of the essentials is knowhing what you want your quality improvement activity to cover. It’s essential to have a clear concept of the outcomes you want, and ensure that all aspects of quality are addressed. The Triple Aim model addresses the range of quality domains curently consisered important in the provision of healthcare. In the context of child health these are Improved safety and quality experience of child, family/and community, Improved health and equity across populations and Best value for health system resource
  3. The WCTO qi
  4. As you can see we have increased coverage and reduced inequalities since the target initiative commended in 2007. We have had a threefold reduction in inequalities and an almost 20% increase in coverage. Children from both the lowest and highest quintile now have identical coverage of 94%.We did this through a systematic approach which involved being clear about the evidence, agreeing a national plan of action, monitoring results using our NIR, and revising the plan if results were not as we expected.
  5. The basis of this is getting best efficiency. For immunisation this is maximising coverage within existing funding. No new money went into the increasing immunisation programme, apart from some infrastructure enhancements – NIR and training for staff, and the payments ($21 per vaccination given) for the additional coverage which is undertaken on a fee for service basis.
  6. The B4 School Check is a Universal offer Well child check which aims to identify and address any health, behavioural, social, or developmental concerns which could affect a child’s ability to get the most benefit from school, such as a hearing problem or communication difficulty.The Check is highly manualised, has it’s own dedicated information system, and is delivered in a range of settings by trained nurses, mainly practice nurses, public health and well child nurses.It is the eighth core contact of the Well Child Tamariki Ora Schedule of services.The value for money for this check is maximised by ensuring optimal referral rates for any issues found.
  7. The B4school check efficiency gains revolved aroungmaximising referrals for children with significant issues identified at the check. We also need to measure and analyse outcomes as referrals are only a proxy for outcomes.