View all of the Westerville Library highlights from 2009, including our annual statistics for checked out items, visitors, event attendance and more!

1. sharing resources
highlights with ohio libraries Westerville
Users have access to more than Public Library
40 million items thanks to our member-
volunteers ship in the OhioLINK and SearchOhio
consortiums of public and university
libraries across Ohio.
Our volunteers are indispen-
sible! They generously con-
tributed 5,841 hours of their OhioLINK SearchOhio
time this year, an increase of homework
items borrowed 9,103 items borrowed 17,011 ^35%
25.5%. Teen helpers were help center items loaned 9,261 items loaned 22,441 ^13.6%
critical to the huge success of the
children’s summer reading program, and, in Media,
volunteers shelved multitudes of returned movies
and music. New this year, retired educators made a financials
Volunteer Homework Help Center possible for all ages
of students. revenue expenses
Personnel $3,008,782
State Funds
43% $2,595,472
early literacy stations
Supplies $130,631
Materials $601,971
Local Operating
Youngsters have been gaining pre-
33% $1,989,848 Capital $1,156,513
reading skills while enjoying 40 Outlay
interactive learning games at the
Contract $791,686
annual
Early Literacy Stations provided with Fines, Interest Services
funds from the Westerville & Miscellaneous
24% $1,460,438 Other $36,791
Library Foundation. Expenses
swift self-checkout
total $6,045,758 total $5,726,374
“Thank you for being so
report
Our popular self-checkout stations have been timesav-
ers since they were first installed in 1994. When the
board members customer responsive and for
making our library a place to
equipment needed updating this year, the Friends of be proud of.”
2009
Michael Fultz Karen Scholl
the Library stepped in with the funds. The speedy new
machines handled 35% more checkouts. Kay Hedges Jack Shinnock
John Robbins Jennie Smith-Pariola
“I use the Library to help my clients succeed Terrence Thompson 126 South State Street
in life. They learn to locate information on “I really enjoy this library! You have the current Westerville, OH 43081
the computer and to search for books and movies and books we want. The staff members 614.882.7277
other items. They love the Library and have recognize us and always say hello, even when
www.westervillelibrary.org
come a long way. Thank you!” they’re busy. It is a great place to spend the day.”

2. “This is not my mother’s library. Whenever
statistics
I have out-of-town visitors, the library is one
thank you
of their stops. They are always impressed!” “The Westerville Library is very well stocked
and organized. It is more therapeutic than
shopping!”
for your support customers cardholders
and understanding visitors to the library & web site registered library card users
The Library weathered a storm of budget cuts in 2009. 577,554 Freshly brewed coffee and 94,450 The Library serves a district
in the library baked cookies, Wifi and a re- library population of 86,000. A WPL
Thanks to you, a planned 52% cut in state funding for Ohio public
1.19 million designed Web site beckoned cardholders library card is a valuable asset!
libraries was stopped. In one 24-hour electronic visits visitors on foot and online.
period, more than 36,000 of our
customers contacted our legislator
and the governor’s office to protest.
As a result of your support, 20% of
those cuts were restored.
circulation resources
checking out library materials books, movies, music, magazines & more
To meet the challenges of the overall
32% cut -- a loss of nearly $900,000 in As the 4th busiest public library More than 20,000 electronic peri-
2,199,919 322,577
facility in Ohio, your Library cir- odicals hold the key to news, his-
revenue -- the Library had to close on materials owned
items circulated culates more than 160,000 items
Sundays. We are committed to national each month.
tory, research and even shopping.
reopening on Sundays as soon as the library week
budget permits.
proclamation
We’re proud to say that in 2009 the Library grew in unprecedent- programs library link
ed fashion, as you will see in this report. Westerville Public Library
continued to be the fourth busiest library facility in Ohio as we library events & community meetings daily delivery to westerville schools
welcomed increased numbers of residents to our building and our 1,492 The place to meet in 2009 was the 14,931 Every school day, Library Link
web site. All of this was accomplished with 13 fewer Library staff library programs
Library as 59,365 people attended items delivered transports requested materials to
due to a hiring freeze. 1,252 to schools
programs and meetings here. each Westerville school building.
community meetings
Check us out in 2010! With gratitude for your support, we’re
embracing the challenges of a new year and looking forward to
serving you as we fulfill our motto of “Delivering the Future.”
outreach Reserve Room business
increased by 15% with
Don W. Barlow more than 200,000
delivery to senior facilities, homebound & items moving through.
Executive Director “WPL is the best community library that I have preschools A total of 357,745
ever accessed. The environment & staff are
59,899 items were placed on
terrific. Thanks for providing enrichment activi- Outreach circulation jumped by
ties and service to our community. Your tech items circulated reserve.
28%. Homebound residents
Comments in this report services are far ahead of many local/community by Outreach
received a record 497 deliveries.
are quotes from the libraries. Bravo!” Services drive-up reserve room
2009 Customer Survey