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Conference
Cross channel
Connected Commerce
MaxiMum boredom
CONFERENCE
Watch out ! S14
Ebusiness.smile.eu
The good One
OUF !
Web team ?
Sales team ?
My Fiancée ?
eh ®©
#FAIL
Scalability
interoperability
Data mastered
(Big) DATA
2 - Interopérabilité
Connexions
Not
an option
Evolve
« big fish doesn’t eat small,
fast fish eat the slower »
30
CRM
Build on a rock
Orders
PIM
DAM
Big Data Reporting
31
Build on a rock
PIM/DAM CRM Order Mgr
BigData
Reporting
Master data management (MDM) is a critical success
factor in constructing optimal customer relationship
management (CRM) processes.
Through 2017, CRM leaders who avoid MDM will
derive erroneous results that annoy customers,
resulting in a 25 percent reduction in potential
revenue gains
Gartner Inc, 2014
33
Organise Interactions
CRM
Order
manager
PIM
DAM
Big Data Reporting
MIDDLEWARE
ERP WMS PLM
34
ESB
Pick point solutions
“In a world that’s changing so quickly,
you are guaranteed to fail if you don’t
take any risk”
Marck Zuckerberg
36
Create a unique UX
PhoneGap
MobileTablets
Laptops
Store
terminal
37
a performant UX
CLOTURE PHOTO
39
WHO ARE WE ?
February 2014
Presentation of Smile
40
February 2014
Presentation of Smile
SMILE IN A FEW FIGURES
Leading European open source integrator
More than 20
More than 40
More than 50
YEARS EXPERIENCE
IN OPEN SOURCE
PARTNERS
IN OPEN SOURCE
MILLION EUROS
IN TURNOVER IN 2014
800OPEN SOURCE
EXPERTS
25%INCREASE IN TURNOVER
PER YEAR
41
16 OFFICES
IN 8 COUNTRIES
OPEN SOURCE : TECHNOLOGY OF THE FUTURE
Experts in cutting edge
technologies such as
Cloud,
Big data
An ROI SAVING OF UP TO
65%
Drupal is used by the White House
Linux motorises all global stock markets
$
More than92%
large companies use
open source
Twitter, Facebook, Google
are based on open source
open source
INNOVATIVE
SAFE & SECURE
POPULAR
MATURE & STABLE
43
SMILE IS THE LEADING EUROPEAN
SMILE IS THE BIGGEST OPEN SOURCE PLAYER IN EUROPE
800 employees, 16 offices, 300 new projects per year
MULTI-TECHNOLOGIES, A UNIQUE EXPERTISE
More than 40 technological partnerships, the highest level of recognition for most
February 2014
Presentation of Smile
OPEN SOURCE INTEGRATOR
44
SMILE, MUCH MORE THAN A SIMPLE INTEGRATOR
February 2014
Presentation of Smile
AMBASSADOR
•Member of APRIL and PLOSS associations
in France
•Organiser, sponsor and participant of
over 10 major events each year: Open
World Forum, CMSday, Salon Linux
Solutions…
•30 seminars and webinars each year
•Articles and white papers regularily
published. Over 100 000 downloads per
year
•Creator and host of :
open- source-guide.com
CONTRIBUTOR
Dozens of extensions and
contributions given for
TYPO3, OpenERP,
eZ Publish, Redmine,
Magento, Drupal, jQuery,
Ginco, Play! Framework…
EDITOR OF
ESIGate, TEA,
Mongogento…
45
OUR EXPERTISE AND OUR BELIEFS
February 2014
Presentation of Smile
ARE DETAILED IN OUR WHITE PAPERS
Web Culture
System
E-business
Content Management and DMS
ERP et Business Intelligence
OVER
100 000
DOWNLOADS PER YEAR
46
OUR REFERENCES
February 2014
Presentation of Smile
70%
OF CAC 40
COMPANIES HAVE TRUSTED US
47
WHAT DO WE DO FOR YOU ?
February 2014
Presentation of Smile
CONSULTING
Project Framework / Audits / Benchmark
DIGITAL
Visual identity/ Ergonomics
Accessibility / Editorial
Strategy / SEO
HOSTING
Hosting / Corrective and
upgrade Maintenance /
Support
TRAINING
Change management
Intra and inter company training
ENGINEERING
Conception / Development /
Configuration
A 360°
SERVICE FOR YOUR
PROJECTS
48
5 OFFERS FOR YOUR BUSINESS
WEB
E-BUSINESS
Catalogues
E-commerce platforms
Extranet client B2B
Cross channel selling and
multiple devise customer
experience
February 2014
Presentation of Smile
E-BUSINESS
49

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E-Shop Expo 2015 Smile Florent Sabourin

  • 1.
  • 5. CONFERENCE Watch out ! S14 Ebusiness.smile.eu
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  • 15. Web team ? Sales team ? My Fiancée ?
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  • 30. 30 CRM Build on a rock Orders PIM DAM Big Data Reporting
  • 31. 31 Build on a rock PIM/DAM CRM Order Mgr BigData Reporting
  • 32. Master data management (MDM) is a critical success factor in constructing optimal customer relationship management (CRM) processes. Through 2017, CRM leaders who avoid MDM will derive erroneous results that annoy customers, resulting in a 25 percent reduction in potential revenue gains Gartner Inc, 2014
  • 35. “In a world that’s changing so quickly, you are guaranteed to fail if you don’t take any risk” Marck Zuckerberg
  • 36. 36 Create a unique UX PhoneGap MobileTablets Laptops Store terminal
  • 39. 39 WHO ARE WE ? February 2014 Presentation of Smile
  • 40. 40 February 2014 Presentation of Smile SMILE IN A FEW FIGURES Leading European open source integrator More than 20 More than 40 More than 50 YEARS EXPERIENCE IN OPEN SOURCE PARTNERS IN OPEN SOURCE MILLION EUROS IN TURNOVER IN 2014 800OPEN SOURCE EXPERTS 25%INCREASE IN TURNOVER PER YEAR
  • 41. 41 16 OFFICES IN 8 COUNTRIES
  • 42. OPEN SOURCE : TECHNOLOGY OF THE FUTURE Experts in cutting edge technologies such as Cloud, Big data An ROI SAVING OF UP TO 65% Drupal is used by the White House Linux motorises all global stock markets $ More than92% large companies use open source Twitter, Facebook, Google are based on open source open source INNOVATIVE SAFE & SECURE POPULAR MATURE & STABLE
  • 43. 43 SMILE IS THE LEADING EUROPEAN SMILE IS THE BIGGEST OPEN SOURCE PLAYER IN EUROPE 800 employees, 16 offices, 300 new projects per year MULTI-TECHNOLOGIES, A UNIQUE EXPERTISE More than 40 technological partnerships, the highest level of recognition for most February 2014 Presentation of Smile OPEN SOURCE INTEGRATOR
  • 44. 44 SMILE, MUCH MORE THAN A SIMPLE INTEGRATOR February 2014 Presentation of Smile AMBASSADOR •Member of APRIL and PLOSS associations in France •Organiser, sponsor and participant of over 10 major events each year: Open World Forum, CMSday, Salon Linux Solutions… •30 seminars and webinars each year •Articles and white papers regularily published. Over 100 000 downloads per year •Creator and host of : open- source-guide.com CONTRIBUTOR Dozens of extensions and contributions given for TYPO3, OpenERP, eZ Publish, Redmine, Magento, Drupal, jQuery, Ginco, Play! Framework… EDITOR OF ESIGate, TEA, Mongogento…
  • 45. 45 OUR EXPERTISE AND OUR BELIEFS February 2014 Presentation of Smile ARE DETAILED IN OUR WHITE PAPERS Web Culture System E-business Content Management and DMS ERP et Business Intelligence OVER 100 000 DOWNLOADS PER YEAR
  • 46. 46 OUR REFERENCES February 2014 Presentation of Smile 70% OF CAC 40 COMPANIES HAVE TRUSTED US
  • 47. 47 WHAT DO WE DO FOR YOU ? February 2014 Presentation of Smile CONSULTING Project Framework / Audits / Benchmark DIGITAL Visual identity/ Ergonomics Accessibility / Editorial Strategy / SEO HOSTING Hosting / Corrective and upgrade Maintenance / Support TRAINING Change management Intra and inter company training ENGINEERING Conception / Development / Configuration A 360° SERVICE FOR YOUR PROJECTS
  • 48. 48 5 OFFERS FOR YOUR BUSINESS WEB E-BUSINESS Catalogues E-commerce platforms Extranet client B2B Cross channel selling and multiple devise customer experience February 2014 Presentation of Smile E-BUSINESS
  • 49. 49