Vicki Cammack, Tyze Personal Networks
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Vicki Cammack of Tyze Personal Network's presentation at the Business of Aging 2012 Summit held at the MaRS Discovery District, April 30, 2012.
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Vicki Cammack, Tyze Personal Networks
- 1. Care | Connect | Contribute Vickie Cammack President & CEO vickie@tyze.com www.tyze.com
- 2. Our Experience & Partners • Founded by PLAN, an organization that has been replicated internationally; 20 years of experience creating personal networks • Tyze was created to broadly distribute PLAN’s strategic approach to addressing isolation and creating networks. • Highlighted as one of the world’s most innovative ageing products in Financial Times
- 3. There are over 4 million unpaid caregivers in Canada. Who are they?
- 4. Working caregivers in Canada: Almost 1 in 10 quit work to care 22% take 1 or more months off work 41% say their mental health suffered 38% say their physical health suffered Canadian Caregiver Coalition. (2010); Health Care in Canada Survey (2006); Cumming et al., (2008); Chambers, Ryan & Connor, (2001)
- 5. What do working caregivers want? Informational, Instrumental Multi-dimensional & & Emotional Support Flexible Programs Canadian Caregiver Coalition. (2010); Health Care in Canada Survey (2006); Cumming et al., (2008); Chambers, Ryan & Connor, (2001)
- 6. Tyze creates personal, private, secure, online networks.
- 7. Features I was reflecting today how meaningful it’s been for me to be a member of Kim’s network. Being with you all on this journey has been amazing and inspiring. Kim really wants to take Ken to a Seahawk’s game and I say we help her make it happen! Who’s in?
- 9. How Tyze is Different:
- 10. Governments, health and social care providers benefit from cost efficiencies and increased service effectiveness by employing collaborative approaches to care.
- 14. The First 100 Years
- 15. Where we are
- 16. Case Study • Change is fast Caregiver Perspective • Allows for global Updates updating of community • Visiting schedule complex Scheduling • Updates invaluable • Hand-picked and private Private • Staff involvement negotiated
- 17. Case Study • Expanding Staff Perspective support to Empowering families • Staff and user empowerment • New use of technology Expansion • Learning and growth opportunities • Support for Health changes to Outcomes activities of daily living
- 18. Case Study Organizational • Health Perspective Improved Outcomes Outcomes • Social Outcomes • Experience of care recipients • Relationship with Value to care recipients Organization and families • Health promotion • Innovation in collaborative care teams Innovation • Caregiver and person support • Technology
- 19. Research Areas
- 20. 80% Tyze “Tyze helps me plan social engagements.” Strengthens 78% Connections “Tyze helps me feel more connected” Phone calls – family dinners – celebrations
- 21. 91% Tyze “Tyze helps me Facilitates share information” Information “I was able to keep up to speed on a crisis situation, getting regular updates” Sharing Schedules – updates – appointments – photos
- 22. Tyze 75% “Tyze helped me work with others to Helps people provide care and support.” Help people. 70% “Tyze helped me contribute to a care task” Assign tasks – pitch in – contribute
- 23. Everyone Benefits • Cost efficiencies • Improved health • Improved health and and social outcomes Governments social outcomes Individuals • Practical tool for self- management • Reduced absenteeism Employers • Improved productivity • “Share the care” Caregivers • Reduced stress levels Organizations • Extension of services Community • Clear and simple way to • Communications & Healthcare contribute fundraising vehicle Providers • Improved care coordination
- 24. Care | Connect | Contribute We are better together www.tyze.com
Hinweis der Redaktion
- WorkingNumber had tripled over the last 15 years25% of adult children are providing personal and/or financial assistance to their parentsIMPACT:Adult children over 50 more likely to have fair or poor healthLost wages, pension and security benefitsLost productivity and lost ‘prestenteeism
- The stats speak for themselves, Today there are 3 times more working caregivers than 15 years ago25% of adult children provide personal and/or financial assistance to their parents=Adult children over 50 are more likely to have fair or poor healthLostwages,pension and security benefits Lostproductivity andlost ‘prestenteeism**through other examples these types of supports will have been discussed but draw the link between the need for flexibility and multi-faceted with Tyze in that it can be used for a variety of things: care coordination (calendar); asking for help, sharing experiences, etc.
- highlights the types of support available in networks and also needed by caregivers: Informational support: for instance, disease progression, symptoms to watch for Emotional: - mental health support, Instrumental – help with care tasks, activities of daily living,
- Tyze creates personal, private, secure, online networks that strengthen relationships and contribute to improved outcomes and reductions in the cost of care.
- Highlight the following features to demonstrate how tyze is an ecology of solutions: Informational support = shared files, vault and file drop Instrumental support = contribute and calendar Emotional support – stories, photos and messages
- Quality over quantity
- This slide demonstrates how the new features expand the capacity and opportunity for an individual’s network to contribute. A health care provider can drop files into the network, people can communicate and stay up to date via a mobile device
- “Situations could change on a dime, and therefore updating (everyone). Tyze provided a very valuable updating function” – Caregiver“It helped me to coordinate visits as well because that was quite complicated” – CaregiverIt allows you “to create hand-picked, private communications networks to do with someone’s care” - CaregiverFeedback about the role of staff on the networkShe was very tuned in and she understood her role which was just to kind of almost be like a silent partner in it, like a sponsor.
- highlights the types of support available in networks and also needed by caregivers: Informational support: for instance, disease progression, symptoms to watch for Emotional: - mental health support, Instrumental – help with care tasks, activities of daily living, Flexible
- Her friend had accessed Tyze before and during the phone call. [so] Was able to chat and discuss daily life ramblings and bigger events, plus they even made plans to get together for a visit. All without any staff involvement. This is INCREDIBLE.”“I was able to contact many people at once about something I thought my son would like to do. I sent the link with pictures and someone in our Tyze network took him to it.”Network participation over time
- Informational support from networks critical for carers(Fudge et al., 1999; Vrabec, 1997) Informational continuity major barrier to successful care transitions Coleman, 2003)Higher awareness of, and effective use of, services with strong networks of support (Tindale et al., 2011) What kinds of information? Schedules Photos Messages Appointments Care Plans
- INSTRUMENTAL> INFORMATYIONAL AND EMMOTIONALECOLOGY OF SOLUTIONS Informational support from networks critical for carers(Fudge et al., 1999; Vrabec, 1997) Informational continuity major barrier to successful care transitions Coleman, 2003)Higher awareness of, and effective use of, services with strong networks of support (Tindale et al., 2011) What kinds of information? Schedules Photos Messages Appointments Care Plans