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How To Select A Contractor
For any renovation project to be successful, the contractor performing and supervising the work must be one
of outstanding quality and exceptional acumen. And while there’s no perfect blueprint for guaranteed success,
there are definitely some key characteristics that help define the type of contractor who is worth your time and
money. Below we offer our professional advice to help you choose a contractor who will help you achieve your
remodeling dreams.

Before we get to the advice, though, we should stress one critical point: the single most important factor in
the homeowner-contractor relationship is trust. Even if everything else about a contractor seems perfect, you
must ask yourself if you feel comfortable with this potential contractor working on - and in - your home. If the
answer is not a definitive yes, we strongly recommend that you continue your search.


• Your contractor should be well established.
  Renovation is a field with low barriers to entry. Anyone can        Quick Tip: Get at least three estimates.
  pick up a hammer and claim to be a remodeler. Choose a              As you begin your search for a contractor, be
  contractor who has been around for at least five years and          certain that you get at least three estimates for
                                                                      the work you will have done on your home.
  who has a substantial number of positive references. Ideally,       This “price triangulation” approach will allow
  the contractor should be affiliated with organizations like the     you to get a better understanding of the scope
  National Association of the Remodeling Industry (NARI), the         of work.
  Texas Association of Builders (TAB), the National Association
  of Home Builders (NAHB), or the Home Builders Association
  of Greater Austin (HBA).
                                                                      Quick Tip: Work with locally-based firms.
• Your contractor should communicate well.                            It is important that you have easy access to your
                                                                      contractor, and locally-owned and operated
  Timely, accurate answers from your contractor are the               firms are, by their very nature, more readily
  foundation of a successful project and a solid contractor-client    available to address your concerns.
  relationship. If the contractor doesn’t communicate clearly and
  effectively from the outset, you are more likely to encounter
  frustrations - both emotional and financial - as the project
  continues.                                                          Quick Tip: Get it in writing.
                                                                      The project description (AKA the scope of
                                                                      work) along with the blueprints, specifications,
• Your contractor should provide a detailed, fixed-sum price
                                                                      engineer reports, payment draw schedule, and
  proposal.                                                           any specific designs should all be included
  Without a detailed, fixed-sum proposal there are no guarantees      as part of any contract. Make sure that
  against budget overruns that could cost you greatly. Knowing        the contract spells out the jobsite working
  exactly what the contractor is bidding on will help you             hours, warranty information, and lien release
                                                                      information. The payment draw schedule
  determine if your concept matches up with the proposed
                                                                      should be based on actual work completed.
  work and limits the need for change orders for work that the
  contractor may claim was not included in their bid.
If an architect has prepared concepts or blueprints for your project, have the architect review the proposal as
  well to search for discrepancies.

• Your contractor should be able to provide paper copies of his insurance certificates.
  Be certain that any contractor you choose to work with carries a General Liability insurance policy of at least
  $1 million. Confirm that they can offer Builders Risk insurance if necessary.

• Your contractor should provide a firm timetable for
  completion in the remodeling agreement.
  Without a strong commitment to a completion date, you could
                                                                       Quick Tip: Know how you want to handle the
  find yourself unable to return to your home when planned,
                                                                       blueprints.
  which could cause you additional financial hardship as well          Some contractors have established relationships
  as headaches in determining where to reside until the work is        with architects and you will need to determine
  completed.                                                           if you want to hire your own architect or if you
                                                                       want the contractor to prepare the blueprints.
• Your contractor should have experience with the type of
  renovation you are pursuing.
  Past successes are always an important factor in selecting a
                                                                       Quick Tip: Be aware of environmental
  contractor. Determine if the contractor has completed any            regulations.
  projects that are similar in scope to your planned renovation.       For all work on homes built before 1978, there
  Check out their portfolios and see if they can personally take       is a possibility of lead paint exposure and your
  you to view any similar completed projects first hand.               contractor will need to be a Lead-Safe Certified
                                                                       Firm as directed by the EPA.
• Your contractor should be able to provide at least five
  references.
  When making your final selection for a renovation contractor,
                                                                       Quick Tip: Use caution when considering the
  be sure ask for a minimum of 5 references and do the legwork         lowest bidder.
  of checking them. A contractor with no references is one to be       As enticing as it may seem, going with the
  avoided.                                                             lowest bidder could easily lead to poor quality
                                                                       work. Worse still, what seems like a bargain
                                                                       initially can cost you even more time and
• Your contractor should offer a written warranty.
                                                                       money if and when secondary repairs are
  The work performed by the contractor is something you will           required.
  have to live with for many years. Be certain that there are
  protections and remedies in place should something go wrong
  down the road.

Watermark & Company hopes this advice serves a good starting point for selecting a reputable contractor as
you begin to undertake the great adventure that is renovating your home. We are dedicated to making sure that
all homeowners, not just our own clients, are well educated and thoroughly prepared for the remodeling process.

If you have any questions regarding the information presented here, or if you would like to discuss Watermark
& Company's Design | Renovate process, please feel free to contact us at your convenience. In the meantime,
good luck on your renovation and we'll see you on the next project.


                  9705 Burnet Road, Suite 311
                  Austin, Texas 78758
                  Phone: (512) 426-8503
                  Fax: (512) 342-8563
                  WatermarkAndCo.com
                  contact@watermarkandco.com

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How To Select A Contractor

  • 1. How To Select A Contractor For any renovation project to be successful, the contractor performing and supervising the work must be one of outstanding quality and exceptional acumen. And while there’s no perfect blueprint for guaranteed success, there are definitely some key characteristics that help define the type of contractor who is worth your time and money. Below we offer our professional advice to help you choose a contractor who will help you achieve your remodeling dreams. Before we get to the advice, though, we should stress one critical point: the single most important factor in the homeowner-contractor relationship is trust. Even if everything else about a contractor seems perfect, you must ask yourself if you feel comfortable with this potential contractor working on - and in - your home. If the answer is not a definitive yes, we strongly recommend that you continue your search. • Your contractor should be well established. Renovation is a field with low barriers to entry. Anyone can Quick Tip: Get at least three estimates. pick up a hammer and claim to be a remodeler. Choose a As you begin your search for a contractor, be contractor who has been around for at least five years and certain that you get at least three estimates for the work you will have done on your home. who has a substantial number of positive references. Ideally, This “price triangulation” approach will allow the contractor should be affiliated with organizations like the you to get a better understanding of the scope National Association of the Remodeling Industry (NARI), the of work. Texas Association of Builders (TAB), the National Association of Home Builders (NAHB), or the Home Builders Association of Greater Austin (HBA). Quick Tip: Work with locally-based firms. • Your contractor should communicate well. It is important that you have easy access to your contractor, and locally-owned and operated Timely, accurate answers from your contractor are the firms are, by their very nature, more readily foundation of a successful project and a solid contractor-client available to address your concerns. relationship. If the contractor doesn’t communicate clearly and effectively from the outset, you are more likely to encounter frustrations - both emotional and financial - as the project continues. Quick Tip: Get it in writing. The project description (AKA the scope of work) along with the blueprints, specifications, • Your contractor should provide a detailed, fixed-sum price engineer reports, payment draw schedule, and proposal. any specific designs should all be included Without a detailed, fixed-sum proposal there are no guarantees as part of any contract. Make sure that against budget overruns that could cost you greatly. Knowing the contract spells out the jobsite working exactly what the contractor is bidding on will help you hours, warranty information, and lien release information. The payment draw schedule determine if your concept matches up with the proposed should be based on actual work completed. work and limits the need for change orders for work that the contractor may claim was not included in their bid.
  • 2. If an architect has prepared concepts or blueprints for your project, have the architect review the proposal as well to search for discrepancies. • Your contractor should be able to provide paper copies of his insurance certificates. Be certain that any contractor you choose to work with carries a General Liability insurance policy of at least $1 million. Confirm that they can offer Builders Risk insurance if necessary. • Your contractor should provide a firm timetable for completion in the remodeling agreement. Without a strong commitment to a completion date, you could Quick Tip: Know how you want to handle the find yourself unable to return to your home when planned, blueprints. which could cause you additional financial hardship as well Some contractors have established relationships as headaches in determining where to reside until the work is with architects and you will need to determine completed. if you want to hire your own architect or if you want the contractor to prepare the blueprints. • Your contractor should have experience with the type of renovation you are pursuing. Past successes are always an important factor in selecting a Quick Tip: Be aware of environmental contractor. Determine if the contractor has completed any regulations. projects that are similar in scope to your planned renovation. For all work on homes built before 1978, there Check out their portfolios and see if they can personally take is a possibility of lead paint exposure and your you to view any similar completed projects first hand. contractor will need to be a Lead-Safe Certified Firm as directed by the EPA. • Your contractor should be able to provide at least five references. When making your final selection for a renovation contractor, Quick Tip: Use caution when considering the be sure ask for a minimum of 5 references and do the legwork lowest bidder. of checking them. A contractor with no references is one to be As enticing as it may seem, going with the avoided. lowest bidder could easily lead to poor quality work. Worse still, what seems like a bargain initially can cost you even more time and • Your contractor should offer a written warranty. money if and when secondary repairs are The work performed by the contractor is something you will required. have to live with for many years. Be certain that there are protections and remedies in place should something go wrong down the road. Watermark & Company hopes this advice serves a good starting point for selecting a reputable contractor as you begin to undertake the great adventure that is renovating your home. We are dedicated to making sure that all homeowners, not just our own clients, are well educated and thoroughly prepared for the remodeling process. If you have any questions regarding the information presented here, or if you would like to discuss Watermark & Company's Design | Renovate process, please feel free to contact us at your convenience. In the meantime, good luck on your renovation and we'll see you on the next project. 9705 Burnet Road, Suite 311 Austin, Texas 78758 Phone: (512) 426-8503 Fax: (512) 342-8563 WatermarkAndCo.com contact@watermarkandco.com