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Entrepreneurship

    Business Plan: Vempain Teknikka INC.




Presented to: Mr. Imran hameed

Waqas Qadir Baloch
Waqas Siddique
Rizwan Saeed
Afshan Nazakat

      Faculty of Management Sciences

               Air University


                                           1
Table of Contents
Executive Summary......................................................                    6

Highlights               ..........................................................   8

Objectives.......................................................................          9

Mission Statement .................................................                         11

Key to Success................................................................. 11

Company Summary .............................................................                  12

Start – Up Summary...................................................                       12

Company Locations & Facilities .............................................14

Products & Services...........................................................             15

Sales Literature ................................................................... 15

Product & Service Description........................................                          15

Competitive Comparison..................................................                    16

Technology .............................................................              17

Service & Support.......................................................                   17

Future Products &
Services.........................................................................              18

Fulfillment...........................................................................         18

Market Analysis
Summary........................................................................        19

Market Segmentation..............................................                 19

Target Market Segment
Strategy...............................................................           20

Market Trends.................................................................            21



                                                                                                 2
Market Growth..............................................................          21

Market Needs................................................................               22

Service Business
Analysis..........................................................................     22

Industry Analysis.........................................................                 24

Competition & Buying
Patterns...........................................................................        26

Distributing a Service....................................                             26

Main Competitors..............................................................             26

Competitor Analysis..........................................................               27

Strategy and Implementation
Summary....................................................................           27

Competitive Edge.........................................................                  27

Strategy
Pyramid.............................................................................       28

Value Propositions......................................................               29

Value – Stream Mapping ..................................               30

Marketing Strategy............................................................              31

Sales Strategy...............................................................          32

Sales Forecast.................................................................            32

Milestones.....................................................................             34

Sales Programs ................................................................... 36


Marketing Program ............................................................... 36


Positioning Map ............................................................. 37


                                                                                                 3
Strategic Alliances ................................................................ 39


Management Summary......................................................... 39


Organizational Structure.................................................... 40


Personnel Plan ...................................................................40


Management Team ................................................................44


Financial Plan ...................................................................44


Start – Up Funding................................................................. 45


Important Assumptions....................................................... 47


Key Financial Indicators......................................................... 48


Break Even Analysis.............................................................. 49


Projected Profit & Loss......................................................... 50


Projected Cash Flow............................................................ 53


Projected Balance Sheet........................................................ 55


Business Ratios................................................................. 56


Appendix ...................................................................58



                                                                                       4
Acknowledgement


We are extremely grateful to Mr. Imran Hameed for assigning us this
project and giving us the opportunity to explore of inner capabilities as
well as implementation of academic acquisition of Entrepreneurial
Skills in Real Life. We are again grateful to him for his guidance,
assistance and useful help in fulfillment of this project.




                                                                        5
Executive Summary
Cellular phones have revolutionized the communications arena,
redefining how we perceive voice and visual, as well as advent of the
Personal Digital Assistant’s (PDA) or Pocket Pc’s. Traditionally, cellular
phones remained out of the hands of most consumers due to their
high cost. As a result, cell phone carriers have invested time and
resources into finding ways to give the systems higher capacity and
thus lower cost. Cell systems are benefiting from this research and
starting to develop into large-scale consumer products.

Today, cellular phones are truly consumer electronics devices with
over 59 million subscribers. The Nokia N – 9, Samsung Galaxy and
i - Phone are further evidence of the idea that cell phones are
consumer electronics devices. Cell phones have ceased to be an
exclusive status symbol of high-powered lawyers and are now in the
hands of millions of consumers.

Vempain Teknikka, Inc. is taking advantage of an opportunity to
become a highly distinguished and recognized leader in the cellular
communications industry. It is the goal of our company to become
established as the leading distributor of wireless communications
services in Pakistan and in Area of South Asia.

In order to achieve this goal, Vempain Teknikka critical success
factors will be to identify emerging trends and integrate them into our
company operations, respond quickly to technology changes/be there
early, provide high-quality services, invest time and money in
marketing and advertising, expand into specialty markets, and stay
ahead of the "technology curve."

Revolutionary Cell phone-Gadget (Nano-Gadget) is a high-end device.

Symbolic Value Propositions:

      Newly-enabled flexible and transparent materials blend more
       seamlessly with the way we live.
      Integrated sensors might allow us to learn more about the
       environment around us, empowering us to make better choices
       (Environmental Sensing).
      Transparent electronics offering an entirely new aesthetic
       dimension.
      Devices become self-cleaning and self-preserving.



                                                                        6
   Renewable     power   resources inclusive moderate  wind,
      lightening/thundering and solar energy for operation and
      recharging.

The Nano-Gadget will be sole manufactured at initial stages, followed
by Global Alliances/Strategic Alliances for pursuing the manufacturing
and engendering pool of Funds & Investments from Investors/Stake
Holders. Alliance/Partnership with Global Thumbs and Big Wigs of the
Industry will also entail Global Expansion with the aim of reaching and
providing this transgressing Nano-Gadget to every Human Being of
Human Kind.

Nanotechnology & sciences in the realm of consumer electronics is in
its’ own a solid proof and evidence as the Nanotechnology & Sciences
Industry has been evolving since 15 to 20 years along with World
Class Business & Products. The so called ―Prototypes & Prologue‖ of
the Cell phone-Gadget (Nano-Gadget), appended Snap of the
Exposition which has also been held and conducted at the ―The
Museum of Modern Art‖ and displayed as part of the museum's
"Design and The Elastic Mind" Exhibit.

The unveiling demonstration of the concept, so called‖ Prototype‖
at The Museum of Modern Art in the Global Arena has helped us to
impart information and         awareness      creating widespread
Comprehension , Image and Pre-Dominating Loyal customer Base.
Backend conducted surveys in Global Economies and Repeated
Customer Surveys for the Demand-Estimation (Expected) has
engendered trends and outcome depicting rapid growth rate for
progressing upward sloping and exponential demand.




                                                                      7
Highlights




             8
Objectives
The company plans to focus on the following target markets that will
provide us with the greatest market penetration: the specialty users,
the general users, and the personal users. We intend to offer products
and service packages that are priced appropriately for each segment
and will offer the services that best suit each segment's needs.

“Inclusive Alliance/Partnership with Global Thumbs and Big
Wigs of the Industry for pursuing Global Expansion with the
aim of reaching and providing this transgressing Nano-Gadget
to every Human Being of Human Kind.”

The above excerpt Statement Serves as Foundation Stone for
Customer Segmentation, Targeting & Positioning. Planet Earth is the
Target Market for the Business, as the Business will operate with the
Maxim, Belief & Vision of Life Enhancement and Problem-Solving. So
Target Market will be in the form of Global Community entailing every
Human Being from all Social Classes, Income Categories and Tiers of
Economic Pyramid with Differential Pricing Techniques & Semi-Pricing
Techniques serving as Key Success Factor (KSF) for conducting the
Business Successfully (From Tier -1 to Tier – 4; Exclusive concern for
the Bottom of The Pyramid).




                                                                         9
Our company will center on serving the growing Target Market
(Community) (presently at a 6% per year rate) as well as
concentrating on the local (Urban & Rural) population, banking on the
current growing trend of using mobile phones.

Our company will concentrate on selling products for Global System for
Mobile Communications (GSM) protocol cellular phones - sales,
services and support.

Business Objectives:

   Company growth
   Become established as the leading distributor of cellular phones and
    wireless communications services
   Increase number of retail outlets

Financial Objectives:

   Create and increase revenue

Marketing Objectives:

   Increase marketing efforts
   Expand market area
   Expand marketing reach
   Brand recognition
   Increase telemarketing efforts

Operational Objectives:

    1. Achieve healthy earnings (EBIT) in the first year of operation.
    2. Maintain a midrange gross margin throughout the entire
       operation.
    3. Maintain just-in-time (JIT) inventory levels, or 11 turns per year.
    4. Increase sales modestly but steadily in the second and third
       years.




                                                                       10
Mission Statement
Vempain Teknikka mission is to offer its customers the highest
quality cell phone products and network services. Its owner focuses on
personalized service to his customers by offering convenience and
rapid service. Additionally, Vempain Teknikka has the technological
expertise to assist customers in picking the product and service that
best meets their needs. Finally, our staff will have strong vendor
relationships with the product suppliers and will be able to meet
customers' demand for the newest innovation in cellular phone
technology.
We believe it is important to remain an active member of the
community, and to impact people's lives in more ways than deriving a
profit from them. We propose to host community events that bring out
the best in people.

Keys to Success
The keys to our success are:

    Building and maintaining strategic alliances with our manufacturers
     and other industry related business partners;
    Adopting a customer- and market-focused sales and marketing
     paradigm; and,
    Managing the business by implementing, and consistently
     measuring and adjusting the fundamentals of a Balanced
     Scorecard:

1.   Financial Goals vs. Results
2.   Internal Business Process Goals vs. Results
3.   Employee Learning and Growth Goals vs. Results
4.   Customer Satisfaction Goals vs. Results

Our company keys to success will include:

    Provide excellent customer service
    Grow and maintain a referral network of customers
    Focus expertise in GSM cellular phones and GSM cellular phone
     programs
    Respond rapidly to customer problems with product or plan




                                                                      11
Company Summary
Vempain Teknikka, Inc. will manufacture, sell and serivce high-end
devices, with a focus on the Target Market (community). Vempain
Teknikka, will be formed as the result of the acquisition of three
existing businesses: Maui Technologies, Inc.; Electronics Hilo, Inc.;
and, Kauai Telecommunications, Inc.

Company Ownership

Vempain Teknikka will be initially a sole proprietary company for its
first year launch and official commencement of the business, in order
to make it a fully fledged and newly Fangled Company for future.
Afterwards it will be privately-held [Limited Liability Company] owned
in majority by its Employee Stock Ownership Trust. There are currently
15 employees, and all will own equal shares in the ESOT. New
employees will be given the opportunity to become vested in the
Employee Stock Ownership Plan (ESOP) after a suitable probationary
period.

Start-up Summary

Our start-up costs will be $1M, which includes $450,000 for the
acquisition of the Maui and Hilo operations of Integrated Office
Technology.

The remainder of the funds will be used for:
   Initial Inventory: $200,000
   Initial Capitalization: $225,000
   Legal, Insurance, Rent & Misc: $125,000

The start-up funding will be financed by loans arranged through the
Micro Finance Bank, and by the Community Loan Fund, and the Small
Business Administration as a guarantor. Start-up assumptions are
shown in the following table and chart.




                                                                    12
Start-up Requirements
Start-up Expenses
Legal/Accounting             $10,000
Stationery etc.               $1,500
Brochures                     $1,000
Consultants                   $7,500
Insurance                    $25,000
Rent                         $15,000
Software & IT (Web)          $40,000
SPI Buyout                  $450,000
Setup New Company/ESOP       $25,000
Total Start-up Expenses     $575,000

Start-up Assets
Cash Required                $225,000
Start-up Inventory           $200,000
Other Current Assets            $0
Long-term Assets                $0
Total Assets                 $425,000
Total Requirements          $1,000,000

Start-up Funding
Start-up Expenses to Fund   $575,000


                                         13
Start-up Assets to Fund                                 $425,000
Total Funding Required                                 $1,000,000
Assets
Non-cash Assets from Start-up                           $200,000
Cash Requirements from Start-up                         $225,000
Additional Cash Raised                                     $0
Cash Balance on Starting Date                           $225,000
Total Assets                                            $425,000
Liabilities and Capital
Liabilities
Current Borrowing                                      $1,000,000
Long-term Liabilities                                      $0
Accounts Payable (Outstanding Bills)                       $0
Other Current Liabilities (interest-free)                  $0
Total Liabilities                                      $1,000,000
Capital
Planned Investment
Investor 1                                                  $0
Investor 2                                                  $0
Other                                                       $0
Additional Investment Requirement                           $0
Total Planned Investment                                    $0
Loss at Start-up (Start-up Expenses)                    ($575,000)
Total Capital                                          ($575,000)
Total Capital and Liabilities                           $425,000
Total Funding                                          $1,000,000

Company Locations and Facilities

The company will be headquartered in Islamabad, Pakistan. We have
two locations, one South Korea and the other in China. The two offices
are presently being leased by the local authorities by Vempain
Teknikka and we will rent from them on a month-to-month basis until
we are able to relocate to more suitable facilities. On Kauai, we have a
sub-contractor agreement with Kauai Technology Equipment to handle
installations and service.




                                                                     14
Products and Services
Vempain Teknikka will acquire an existing operation whose primary
business has been the manufacture, sale and service of business
appliances (consumer electronics, facsimiles, High End Devices etc.)
and will operate as a part of the Nano –Sciences Telecommunications
Industry. We will build from this base to transform the business into a
value-added provider of the emerging services and technologies of the
new Information Industry. Following the lead of Nokia, Germany and
other manufacturers which we represent, we will approach the
marketplace from a total communications and connectivity solutions
viewpoint.

This new paradigm will begin with an analysis of the customers
existing and planned usage, and will provide total workflow solutions
utilizing multifunctional platforms and information distribution
systems. These systems will be backed by professional and reliable
technical service and proactive customer service. By forming strategic
alliances with Global Nano Sciences & Telecommunications Industry
Value-Added Resellers, we will be able to offer Global System for
Mobile GSM, General Packet Radio Service GPRS or Enhanced Data
Rates for GSM Evolution (EDGE), Wireless Application Protocol (WAN)
and turnkey Local Area Network (LAN) systems and the ability to
retrofit existing LAN and peer-to-peer communications & systems.

Sales Literature
Copies of our product and sales literature are attached as appendices.
Of course, one of our first tasks will be to change the message of our
literature to make sure we are selling the company, rather than the
product.

Product and Service Description
Vempain Teknikka will market and sell brand name consumer and
business communication, connectivity & information distribution
systems and hardware, technical service and support for these
products, and the consumable supplies used by these systems. We will
be a single-source provider for and business communication,
connectivity & information distribution systems products and services.




                                                                     15
   After researching our various manufacturers’ offerings and
    evaluating our core competencies, we will focus our marketing and
    sales efforts around the digital & High – End products offered by
    our manufacturers. We will supplement this product line with Litter
    Guard and Bolt Cellular Phone Accessories which includes:
    antennas, batteries, belt clips, cables and adapters, cases,
    chargers, faceplates, and modems.

   As we continue to transition the company into the high end & digital
    product/service vendor, we will form alliances with additional IT
    manufacturers and suppliers who can round out our product and
    services line.


The following are the products that will be offered by Vempain
Teknikka, Inc:

   GSM Cellular Phones: Nano – G, Nano – G Extreme & Nano 7.

   Fixed Wireless Phones

   Cellular Phone Accessories: antennas, batteries, belt clips,
    cables and adapters, cases, chargers, faceplates, and modems.




Competitive Comparison
The only way we can hope to differentiate well is to define the vision of
the company to be a technology provider to our customers. We will not
be able to compete in any effective way with the large giants. We need
to offer a real complete package to our local (urban & rural)
customers.

The benefits we sell include many intangibles: confidence, reliability,
knowing that somebody will be there to answer questions and help at
the important times. These are complex products that require serious
knowledge and experience to use. Our competitors tend to sell only
the products themselves, and very little in the way of after-sale
training and support.




                                                                      16
Unfortunately, we will not sell these products at a higher – end of
prices not just because we are here to offer products and services both
which will engender substantial revenues by offsetting each other but
we are here with a vision to provide our customers accessibility,
connectivity and portability, along with products and services at
Quality, Quantity and Economically affordable; the market has shown
that it will not support that concept. We have to also sell the service
and consumable supplies and charge for them separately. This
monthly recurring revenue is the foundation of our financial stability.

Technology
New technology has changed almost everything about the traditional
office equipment (copier) industry, and for all practical purposes it no
longer exists. The Nano Sciences Industry has emerged because of the
technology of convergence. The primary driver of convergence of
different forms of information is technological change, specifically the
rapid diffusion of digital technology into an ever-wider array of
information. Beyond digitization, dramatic changes in computing and
telecommunications industries (mainly in faster microprocessors and
increasing bandwidth) are also driving convergence.

Vempain Teknikka, will make convergence the theme of its vision,
planning, and marketing strategies. We will move into the new
Information Industry's technology with the aim of bringing the most
efficient workflow solutions to our Customers while providing value-
added customer support and service, and earning a reasonable profit
in the process.

Service and Support
Our strategy hinges on providing unparalleled service and support,
which is critical to setting us apart from the competition. We need to
differentiate on service and support in order to become true partners
with our Customers. Our service offers will include:

     Uptime guarantees: we will include "uptime guarantees" with
      our all-inclusive service agreements to insure maximum
      productivity for our Customers.

     Internal training: the "learning and growth" part of our
      Balanced Scorecard performance measurement strategy will
      include the requirement that our Systems Engineers and sales


                                                                     17
professionals become network and IT certified by the end of
        FY2011.

       Customer training: we will package comprehensive customer
        training programs with all of our offerings, to include systematic
        follow up and refresher training.


       Upgrade analysis: we will periodically assess our client's
        business processes and requirements, and offer cost-effective
        upgrade solutions to meet changing needs.

Future Products and Services

Beginning at start up, we will explore and research new information
technologies for inclusion in our product offerings. The products which
we choose will be in line with our vision to transition the company from
being an appliance seller, to being a provider of total information
management solutions. These convergent information products will
include:

   Wireless LAN systems
   Information & Connectivity management systems (hardware
    and software)
   Tele-business and E-Commerce systems
   Media transport and reproduction (Distribute and Share)




Fulfillment
We have an established relationship with our manufacturers and
suppliers, and will be able to take advantage of all discounts and
promotions in order to keep our margins at roughly 49% throughout
the operation. We will also implement and employ "just-in-time"
inventory strategies for hardware, supplies, and service parts orders to
further strengthen our margins.

As we continue to grow the business, we will evaluate other IT
industry manufacturers and product lines to strengthen our offerings
with a view primarily to quality and margin advantages.




                                                                        18
Market Analysis Summary
Vempain Teknikka will focus on global as well as on local markets,
including Children in the (age group of 10-17 years old), Students,
General public, Professionals & Service organizations and companies
that need to be in constant communication with their employees and
people around them.


Market Segmentation

Vempain Teknikka, Inc., Inc. will focus on five customer groups,
bearing in mind that it is quite customary today to have more than one
cell phone per family:

   Children in the age group of 10-17 years old
   Students
   General public/ Generic Users
   Professionals
   Service organizations and companies that need to be in constant
    communication with their employees.




                                                                    19
Market Analysis
                        Year 1     Year 2    Year 3    Year 4    Year 5
  Potential
 Customers Growth                                                         CAGR
Children 10-
17 years old   3%        90,000     92,700    95,481    98,345 101,295 3.00%
Students           2%    50,000     51,000    52,020    53,060    54,121 2.00%
Professionals      2%    40,000     40,800    41,616    42,448    43,297 2.00%
General
Public             2% 250,000 255,000 260,100 265,302 270,608 2.00%
Operating
Service
Companies          4%    40,000     41,600    43,264    44,995    46,795 4.00%
Other              1%    30,000     30,300    30,603    30,909    31,218 1.00%

Total           2.29% 500,000 511,400 523,084 535,059 547,334 2.29%




    Target Market Segment Strategy

    Developing a market strategy is a departure from the way the
    company has been managed in the past. We will change the paradigm
    of being a product- and price-focused sales organization, to that of
    becoming a customer- and market-focused organization, with all
    departments sharing responsibility for customer satisfaction. We will
    accomplish this paradigm shift through the implementation of a
    balanced scorecard philosophy of management, with special attention
    to employee learning and growth.

    As mentioned previously our market segmentation strategy is
    straightforward, and addresses all components of the Target Market
    (Community). Planning and implementing specific strategies for each
    of the four identified segments will be an on-going process, and we will
    consult with marketing specialists, and our manufacturers, to further
    refine these efforts as we develop our marketing plan.




                                                                          20
The market for cellular phones and their accessories is very
fragmented, crowded and competitive. Vempain Teknikka, Inc.
current niche in its location, variety of products and expertise in
serving the public will assure the projected sales.

We expect to take full advantage of the trends described in the Market
Analysis above, and try to penetrate the market with new innovations
and gadgets — mainly with the younger generation, using
advertisements and demonstrations. We shall also try to lure
independent small sellers and manufacturers to join our effort.

Market Trends

The most significant trend in today's business-to-customer
marketplace is the move from analog to digital technology and from
stand-alone workflow functions to multifunctional platforms which are
connected to a network. It is this trend that has caused many of the
major      players      in     the      outdated     connectivity       and
telecommunications industry (Motorola, Ericsson etc.) to falter, and
see their profits decline. This is true mainly because of their inability to
change rapidly from an "analog mentality" and move forward
in applying the emerging convergence of digital and modern
technologies to their products and the marketplace.

That is the primary reason that VEMPAIN TEKNIKKA, INC. has chosen
as Maui Technologies, Inc; its preferred manufacturer. Maui
Technologies, Inc has led the way in the industry with its digital
technology innovations, and its ability to bring both the product and
the concept to the marketplace. We will follow Maui Technologies, Inc
lead and bring this efficient, productivity-enhancing technology.

Market Growth

As Cell phone-Gadget continue to fall, unit sales increase. The
published market research on sales of Cell phone-Gadget is
astounding, as the United States market alone is absorbing more than
30 million units per year, and sales are growing at more than 20
percent per year. We could quote Dataquest, Infocorp, IDC, or others;
it doesn't matter, they all agree on high growth of cell phones sales.

This rapid growth rate holds        true for Cell phone-Gadget which
connects people and business       around the globe whether they are
urban or rural. The stand-alone    analog systems and appliances which
abound in the customer and         business marketplace today will be


                                                                         21
replaced by connected digital convergence systems in the coming
months and years. VEMPAIN TEKNIKKA, INC. will position itself to be a
value-added provider of this rapidly emerging technology for its
customers.

Market Needs

All customers and businesses have in common a need to be
continuously productive, and they rely on their service providers and
vendors to sustain their productivity. Effectively filling this need
requires that the vendor bring to the table sound planning, quality
products, reliable service, and a true partnership and support
relationship.

Specific business needs include the ability to communicate, connect,
access, portability and gather, compile, analyze, and distribute
information in various formats. This is where VEMPAIN TEKNIKKA,
INC.'s strengths will be most beneficial to our Customers, both big and
small. Anyone can sell the "Cell phone" at an attractive price, but only
a true value-added provider can offer the peace-of-mind that comes
from a customer-focused approach to the relationship.

Primarily due to geographic distances/High proximity and hefty
population, the Target Market (Community) has an additional common
need of being able to rely on other locally-based vendors and suppliers
for quick, reliable, customer service and support. Having to call
someone on Alaska, or the mainland, to place a service call, or to
order supplies, or get an answer to a simple billing question, is both an
irritant and a hindrance to most people. Our primary goal is to fill this
need by bringing true pro-active, and total, customer service to the
Target Market (Community), and to gain their confidence and loyalty.
This will become one of our underlying strengths.

Service Business Analysis

VEMPAIN TEKNIKKA, INC. will be part of the Nano Sciences &
Telecommunications Industry, and specialize in providing connectivity
& information management systems and technology for customer
purposes as well as business processes. We envision that a converged
Nano Sciences & Telecommunications industry operating within the
context of an advanced information infrastructure will be a huge boost
for Customers and businesses. Several Washington think tanks
estimate that it could spur more than $300 billion annually in new
sales and increase worker productivity by 20 to 40 percent.


                                                                      22
At the present time, an estimated two-thirds of all global jobs are
information related, and that number will increase as the shift from
manufacturing to service industries continues. The convergence of
Nano Sciences & Telecommunications industries will continue because
the technological and business imperatives are compelling. If one
company does not see the possibilities, another will.




                                                                  23
Industry Analysis


  Porter Five Forces Model

           Force                             Rating/Score



Threat of New Entrants                           High



Threat of Substitute Products                    Low
or Services


Rivalry Among Existing                           High
Competitors


Bargaining Power of                              High
Costumers


Bargaining Power of                              High
Suppliers



  The Global market is dominated today by three large companies:

  T-Mobile Wireless - owned by a subsidiary of Deutsche Telekom
  since May 31, 2001.

     Revenues: Exceeding $13.6 billion in 2001.
     Wireless Phone Service Subscribers: Cellular voice, messaging and
      high-speed wireless data services to more than 8 million customers.
     Cellular Phone Service and Technology: T-Mobile Wireless operates
      the largest all digital, wireless networks based exclusively on GSM
      (Global System for Mobile Communications) technology. GSM is the




                                                                       24
most widely used digital standard worldwide, accounting for more
      than 70 percent of the total digital wireless market.

  Nextel Communications, based in Reston, VA, is a leading provider
  of fully integrated, wireless communications services on the largest
  guaranteed, all-digital, wireless network in the country.
   Ownership: Nextel Wireless is traded on the NASDAQ National
     Market under the symbol NXTL. Nextel Partners is a separate
     company traded on the NASDAQ National Market.
   Revenue on the cellular service $8.7 billion (2002).
   Cellular Phone Service Subscribers: 10.61 million (Q4 2002).
   Cellular Phone Service and Technology: Nextel uses a packet-based
     platform, the integrated Digital Enhanced Network (iDEN™)
     technology, developed by Motorola. The Nextel 4-in-1 service—
     Nextel Digital Cellular, Direct ConnectSM, Nextel Mobile Messaging,
     and Nextel Online®—covers thousands of communities across the
     United States. Nextel and Nextel Partners, Inc., currently serve 197
     of the top 200 U.S. markets.

Nokia Corporation, a Finnish multinational communications corporation
that is headquartered in Keilaniemi, Espoo, a city neighboring Finland's
capital Helsinki.
    Nokia is engaged in the manufacturing of mobile devices and in
      converging Internet and communications industries, with over
      132,000 employees in 120 countries, sales in more than 150
      countries and global annual revenue of over €42 billion and
      operating profit of €2 billion as of 2010.

     It is the world's largest manufacturer of mobile phones: its global
      device market share was 23% in the second quarter 2011. Nokia's
      estimated share of the converged mobile device market was 31% in
      the fourth quarter, compared with 38% in the third quarter 2010.

     Nokia produces    mobile     devices  for  every  major market
      segment and protocol, including GSM, CDMA, and W-CDMA (UMTS).

     Nokia offers Internet services such as applications, games, music,
      maps, media and messaging through its Ovi platform. Nokia's joint
      venture     with Siemens, Nokia    Siemens       Networks produces
      telecommunications network equipment, solutions and services.
      Nokia is also engaged in providing free digital map information
      and navigation services through its wholly owned subsidiary
      Navteq.



                                                                       25
Vempain Teknikka, Inc. is aiming to gather a share of the market from
these three giants.

Competition and Buying Patterns

Optimally Generic Users, Urban Professionals, decision makers and
corporate professionals understand the concept and value of products
service and support, and are much more likely to pay for it when the
offering is clearly stated.

There is no doubt that we compete more against the product pushers
than against other service providers. We need to effectively compete
against the idea that our costumers should buy gadgets as plug-in
appliances that don't need ongoing service, support, and training.

Our research and experience has indicated that our target market
segments think about price, but would buy based on quality service, if
the offering were properly presented. They think about price because
that is what is traditionally presented to them first. We have very good
indications that many would rather pay 10-20% more for a
relationship with a long-term vendor providing back-up and quality
service and support. They end up in the channels because they are
not aware of the alternatives.

Accessibility, Availability & Distribution is also very important. The
Generic Users, Professionals & decision makers (customers) tend to
want immediate, global solutions to problems.

Distributing a Service

Medium to large customer segment buyers are accustomed to buying
from vendors and their outlets, who visit their offices. Businesses
usually expect the cell phone or network connection vendors, office
products vendors, or whomever, to visit their office to make their
sales.

Unfortunately our target segment buyers may not expect to buy from
us. Many of them turn immediately to the retailers, intermediaries or
other dealers (Cell phones, Network Connections, and Cell phone
accessories), the Web, and mail order to look for the best price,
without realizing that there is a better option for them for only a little
bit more. We will overcome this hurdle through innovative service
offerings, and targeted marketing.



                                                                       26
Main Competitors

   Our main competitors as mentioned earlier are Nokia, T – Mobile and
   Nextel Communications in context of Services (Telecommunication &
   Network).

   Whereas, our main competitors in context of products (cell phones &
   Cell phone accessories) are Nokia, Samsung & I – Phone currently
   being offered by them.

   Competitor Analysis

                              Competitor    Competitor       Competitor
             Key Industry      #1 rating     #2 rating       #3 weighted
            Success Factors
                              T – Mobile      Nokia            Nextel



1 - Extensive distribution        6             3                1.2



2 - Customer focus                4             5                1.5



3 - Economies of scale            3             3                .6



4 - Product innovation            7             4                .4



Totals                            20            15               3.7




   Strategy and Implementation Summary

   Vempain Teknikka, Inc. will use a strategy of total market service.
   Assumptions:

   1. Every person is a potential customer and all our potential markets
      will experience growth.
   2. Marketing to one segment of the population will lead to an
      expansion in overall market growth.



                                                                           27
The following sections review the various strategies that will support
this effort.

Competitive Edge

Our competitive edge is our positioning as a strategic ally with our
clients, who are clients more than customers. By building a business
based on long-standing relationships with satisfied clients, we
simultaneously build defenses against competition. The longer the
relationship stands, the more we will help our clients understand what
we offer them and why they should both stay with Vempain Teknikka,
and refer us to other businesses. In close-knit communities like the
South Asia, Europe and North America reputation is extremely
important, and word-of-mouth advertising is invaluable

Vempain Teknikka, competitive edge will be:

Location:

Locating the company in a suburb of South Asia enables the company
to cover a large and rapidly developing customer populace.
Customer Service:

The CEO of Vempain Teknikka, Inc has a lot of research and has dig
out in these industries for past many years, and accumulated a vast
knowledge and experience in the cellular phone market, with a special
expertise in GSM phones. He is very familiar with his target customer
base. He has an excellent reputation for customer service.

E-Commerce:

The company will make an effort to enhance its sales through a
serious and advantageous website in order to attract customers that
are reluctant to do business with large companies.

Strategy Pyramid
Our main strategy will be placing emphasis on service and support,
and our main tactics are networking expertise, systems training, and
implementing a customer relationship management system (CRM)
from e-automate. Our specific programs for networking include mailers
and internal training. Specific programs for end user training include
direct mail promotion, and on-site customer programs. Implementing


                                                                    28
the CRM software and training will be coordinated with the e-automate
Corporation.

Our second strategy is emphasizing relationships. The tactics are
marketing the company (instead of the products), more regular
contacts with the customer, and increasing sales per customer.
Programs for marketing the company include new sales literature, and
direct mail. Programs for more regular contacts include call-backs after
installation, direct mail, and sales management. Programs for
increasing sales per customer include upgrade mailings and sales
training.


Value Proposition

The      phone's    feature    list   would    include     the     ability
to mould/reshaped into numerous shapes, so it can be worn around
the wrist or held up to the face; transparent electronics, which would
allow the device to be see-through yet functional, self-cleaning
surfaces that can absorb solar energy, renewable power resources
inclusive moderate wind, lightening/thundering and solar energy for
operation and recharging of the cell phone-gadget and a wide range of
fully integrated sensors and connectors that will operate in the form of
Grass Sensors; using the platform of ―Nano-Grass‖.

Symbolic Value Propositions:

      Newly-enabled flexible and transparent materials blend more
       seamlessly with the way we live.
      Integrated sensors might allow us to learn more about the
       environment around us, empowering us to make better choices
       (Environmental Sensing).
      Transparent electronics offering an entirely new aesthetic
       dimension.
      Devices become self-cleaning and self-preserving.
      Renewable     power   resources   inclusive   moderate wind,
       lightening/thundering and solar energy for operation and
       recharging.




                                                                       29
Value – Stream Mapping



                                                 Process
                                               Management                          End User
                                                                               (Target Customer)
    Supplier of
      Sub -
    Assemblies




                                         Production in - Charge                           Monthly
  Daily
  4,167
  Units


                                                                                           Ship
                                          Daily Communication                              4,167
                                                                                           Units




Assembling        Component      Software        Operational    Quality    Packaging      Laser
                   /Circuit     Installation        Run        Assurance                 Marking
                  Configurati
                      on
   12                2             5               4–5            6           2            2
Operators         Operators     Operators        Operators     Operators   Operators    Operators




                                                  20 Days




                                                                                          30
Marketing Strategy
The marketing strategy is the core of our main strategy:

       Emphasize service and support
       Build a relationship business
       Develop specific programs for each target market segment

Short-term marketing strategies are those that bring will bring us a
temporary boost in traffic. Although these techniques are very
important to our over-all plan, they are only a temporary traffic source
and must not be solely relied upon. Short-term marketing strategies
include:

   Purchasing Advertising
   Bulletin Boards
   Search Engines

Long-term marketing strategies are those that will bring us a steady
stream of targeted traffic over time. These strategies will continue to
produce results even years down the road. Long-term marketing
strategies include:

   Opt-in Lists
   Freebies
   Content

By creating and implementing a balanced marketing strategy, using
both short-term and long-term strategies, Vempain Teknikka will drive
a steady stream of targeted traffic to our website.
Using this simple formula when creating our Internet marketing
strategy and excelling at all three, we hope to guarantee our success.
Our short-term marketing strategy will focus heavily on sales
promotion, niche positioning in the market and customer service with
loyalty and retention in sales.
Our promotions will always stay in tune with our company objectives
and mission statement.




                                                                      31
Sales Strategy
Constructing our Sales Strategy we shall follow the following steps:

Sales Success Requires Planning - we shall formulate our sales
strategy and tactics to achieve our sales success.

Analyze Our Potential - we shall step through a structured process
that will prepare us for the development of our sales strategy.

Strategize Around Strengths - the description of our sales
activity will be analyzed producing a report that reveals factors
impacting our sales potential.

Develop Our Tactics - we shall receive guidance to develop a
comprehensive tactical plan to achieve our success.

Measuring Our Success - we shall constantly develop key
measurements that mark the progress of financial estimates that guide
our growth.

Employ An Action Plan for Success - we shall provide our sales
force a clear tactical plan that is also aligned with management's
strategic objectives.

The sales strategy of Vempain Teknikka, Inc. is simple. The key to
customer satisfaction is having the product and services that meet the
customer's needs. A crucial part of that is to also have
knowledgeable employees to help customers quickly find what they
want.

Sales Forecast
Sales forecast displayed here is very conservative — although we aim
very high, we decided to show a very slow growth and revise the plan
on a yearly basis. As a rule we expect to expand the volume much
more rapidly.




                                                                       32
Sales Forecast
                               Year 1     Year 2     Year 3
Sales
Cellular Phones               $138,000   $190,000   $270,000
Cellular Phones Accessories   $126,000   $160,000   $200,000
Fixed Wireless Phones          $46,500    $60,000    $90,000



                                                           33
Other Sevices                      $46,500  $90,000         $150,000
Total Sales                      $357,000 $500,000         $710,000
Direct Cost of Sales                Year 1   Year 2           Year 3
Cellular Phones                    $31,650  $43,560          $61,900
Cellular Phones Accessories        $30,450  $41,500          $51,800
Fixed Wireless Phones              $11,700  $15,500          $23,300
Other Services                     $11,710  $23,300          $38,900
Subtotal Direct Cost of Sales     $85,510 $123,860         $175,900

Milestones
The Milestones table hereunder is destined to be a working plan for the
formation of the new organization, including legal negotiations, hiring
of personnel, rental of the facility, building of initial inventory,
beginning of marketing and start of physical operation.

The team to execute the chores will have to follow up on the timetable
and make sure that everything falls in place — to ensure smooth start
of sales and success of the organization.




                                                                     34
Milestones



 Milestone    Start Date   End Date    Budget     Manager     Department



 Preview of
  Business
   Plan by
  Investor    1/1/2005     1/15/2005   $1,000       CEO       Department


 Concluding
   Legal
  Matters     1/10/2005    2/10/2005   $4,000      Owner      Department


 Hiring of
 Operators    2/1/2005     3/1/2005     $500        CEO       Department


Conclusion of
  Rentals     1/15/2005    2/15/2005   $2,000      Owner      Department


Preparation
of Website    1/15/2005    3/1/2005    $2,500    Programmer   Department


 Acquiring
   Initial                                          Store
 Inventory    2/15/2005    3/15/2005   $31,000    Personnel   Department


  Start of                                        Marketing
 Marketing    3/1/2005     4/1/2005    $3,500       Mgr.      Department

  Start of
 Operation    4/1/2005     4/10/2005   $2,000        All      Department

  Totals                               $46,500




                                                                    35
Sales Programs
Specific sales programs will be included in our new Marketing Plan, and
will be included in this Business Plan as they are finalized. In general
however, our sales programs will be centered around conducting
workflow and information distribution analyses, direct mail, and
placing an emphasis on the benefits which VEMPAIN TEKNIKKA, INC.
and its manufacturers will be able to offer its Customers through "total
care" service and support.

Marketing Programs

As we worked to complete this Business Plan, we have simultaneously
worked on our Marketing Plan. Because we are developing a new start
– up business, the foundations stones for our vision of customer- and
market-focused strategies will not happen overnight. We must plan
this shift carefully, and implement it judiciously, so as not to disrupt
our immediate operations. The business has been budgeted for, and
will utilize, marketing advisors and consultants (including our
manufacturers) for future designing of a New Marketing Plan, which
will be its operations oriented.

Positioning Statement

For businesses who want to be sure their information distribution
systems are always working reliably, VEMPAIN TEKNIKKA, INC. is a
vendor and trusted strategic ally who make certain their systems
work, their people are trained, and their down time is minimal. Unlike
the product/price oriented vendors, it knows the customer and goes to
their site when needed, and offers proactive support, service, training,
and installation.




                                                                      36
Positioning Map




                             High Quality



                 Vempain
                 Teknikka



    Low                                                      High
    Price                                                    Price




                              Low Quality



Pricing Strategy

We must charge appropriately for the high-end, high-quality service
and support we offer. Our revenue structure has to match our cost
structure, so the salaries we pay to assure good service and support
must be balanced by the revenue we charge.

We cannot build the service and support revenue into the price of
products. The market can't bear the higher prices and the buyer feels
ill-used when they see a similar product priced lower with the
competition. Despite the logic behind this, the market doesn't support
this concept.




                                                                     37
Pricing Model:




                 38
11
                         Skimming Pricing Strategy
                          Skimming Pricing Strategy



                                   22 & 3
                                    &3
                      Semi-Skimming Pricing Strategy
                       Semi-Skimming Pricing Strategy



                                      44
                  Differential & & Penetration Pricing Strategy
                   Differential Penetration Pricing Strategy




Promotion Strategy
We will employ the following general promotional strategies for the
various market segments:

   Generic User: We will depend on periodic local newspaper
    advertising, to reach new buyers in this segment. We will also
    utilize direct mail and and the resources of the local Chambers of
    Commerce and other affinity groups to reach this segment. The
    message will emphasize service first, and "complete product and
    service packaging" as a secondary theme.

   Urban Professionals: Direct face-to-face contact (direct sales) will
    continue to be our primary strategy for this market segment. Direct
    selling will be supplemented by periodic promotional direct mailings
    and personalized system upgrade opportunities.

   Corporate Professionals: This segment will be handled by direct
    contact and relationship building only. We will make personal



                                                                      39
presentations to the decision makers in this group, and stress our
    service and technical benefits and advantages.

   Service/Operating Organization: a combination of direct mail
    and face-to-face promotional strategies with this segment and the
    message will be the local service and technical advantages of
    VEMPAIN TEKNIKKA, INC. We will produce an attractive RFQ/RFP
    response package to accompany our submissions.

Distribution Strategy
VEMPAIN TEKNIKKA, INC. is first and foremost a direct sales
organization, meaning that we must present our services and products
directly to the majority of our customers and Customers. Having said
that, for our planned penetration into the our Target market, we will
need to establish a presence as a Value-Added Reseller (VAR) for
certain high-end product lines which don't carry the margins
necessary to sustain the costs of direct sales. We will plan our new
locations accordingly.

Strategic Alliances
Our alliances with our manufacturers, and especially Maui
Technologies, will be the most pivotal to our success. We will remain a
Maui Technologies Authorized Dealer, and continue to enjoy all of the
benefits of this long-standing relationship.

We will form alliances with other locally-based VARs and computer
network providers to enable us to provide complete turnkey packages
for our Customers. These relationships are included in our Marketing
Plan.

Management Summary
Our management philosophy is simple and is an integral part of our
values: doing right things right, the first time (Kina'ole).

VEMPAIN TEKNIKKA, INC. will be an employee-owned company and
we all share the same vision of providing our Customers (who in many
cases are friends and neighbors) with the very best in customer
service - period. We will encourage personal growth, creativity, and
enable individual empowerment to achieve this goal. We will manage



                                                                     40
the business by setting achievable Balanced Scorecard goals,
measuring them, and making mid-stream adjustments as necessary.

Organizational Structure
Our team includes 15 employees initially, and is organizationally flat.
The departmental divisions are sales and marketing, service, and
administration. Operational managers include:

   President and General Manager:

He will oversee all operations with primary responsibilities for sales
and marketing. Functioning as the GM, this position will spend a good
deal of time in the field assisting the Account Managers, and helping to
build and maintain client relationships.

   Secretary/Treasurer and Administrative Manager:

He will supervise all administrative functions including inventory; A/P
and A/R, banking, HR, and vendor and manufacturer relations. Primary
contact point for customer service issues and follow up. He will be
assisted by an Office Manager in the Hilo branch.

   Systems Manager (two positions - Maui):

Will Manage all service issues including; service agreements, service
call prioritization and response, carry-in service, customer support,
and systems training and development. He will be assisted by Systems
Engineers, and Systems Technicians.

Personnel Plan
The total head count moving over from grass root level to fully fledged
company, at the time of the acquisition will be 13. We are adding two
former employees at startup to round out our team, for a total startup
head count of 15.

There are an additional six positions shown as "vacant" in the
Personnel plan. During each quarterly business plan review, we will
assess the need to fund these positions to sustain our growth, and
more evenly distribute the workload.




                                                                      41
Personnel Plan
                                      Year 1   Year 2      Year 3
Production Personnel
None planned                              $0       $0          $0
Other                                     $0       $0          $0
Subtotal                                 $0        $0         $0
Sales and Marketing Personnel
Sales (Maui)                         $38,250   $40,545    $42,978
Sales (Kona)                         $38,250   $40,545    $42,978
Sales (Maui)                         $38,250   $40,545    $42,978
Sales (Hilo)                         $38,250   $40,545    $42,978
Vacant - Aftermarket Sales (Maui)         $0       $0          $0
Vacant - Aftermarket Sales (Hilo)         $0       $0          $0
Subtotal                            $153,000 $162,180    $171,911
General and Administrative
Personnel
General Manager                      $57,600   $61,056    $64,719
Admin Manager                        $45,600   $48,336    $51,236
Vacant - Office Manager (Hilo)       $31,200   $33,072    $35,056
Vacant - WHSE & Delivery (Maui)           $0       $0          $0
Vacant - WHSE & Delivery (Hilo)           $0       $0          $0
Other                                     $0       $0          $0
Subtotal                            $134,400 $142,464    $151,012
Other Personnel
Systems Manager (Hilo)               $49,800   $52,788    $55,955
Systems Manager (Maui)               $49,800   $52,788    $55,955
System Engineer (Hilo)               $39,600   $41,976    $44,495
System Engineer (Hilo)               $39,600   $41,976    $44,495
System Engineer (Kona)               $39,600   $41,976    $44,495
Sr. System Engineer (Maui)           $41,100   $43,566    $46,180
System Tech (Maui)                   $28,800   $30,528    $32,360
System Tech (Maui)                   $28,800   $30,528    $32,360
Vacant - Syst Tech (Kona)                 $0       $0          $0
Vacant - Syst Tech (Maui)                 $0       $0          $0
Subtotal                            $317,100 $336,126    $356,294
Total People                             15        15         15
Total Payroll                       $604,500 $640,770    $679,216




                                                                42
Management Team
   President and General Manager: 55 years old, and has lived on
    Maui for 43 years. Joined Integrated Office of Technology in 1998
    as Maui branch manager, and became general manager for
    Neighbor Island operations six months later. Prior management
    experience includes: BTA market manager of the Neighbor Islands
    for VoiceStream Wireless, Neighbor Island area sales manager for
    Central Security Systems, and radar project manager for Telcom
    International in Nigeria, West Africa. Bill has attended numerous
    management and sales training courses and seminars throughout
    his career.

   Secretary/Treasurer and Administrative Manager: 48 year’s
    old and local Maui resident. He/She has been at the same location
    through three different owners prior to acquisition of The Office
    Place in 1995, for a total of 15 years of local office
    equipment industry experience. Laurie has extensive knowledge of
    service procedures and dispatching, A/R and A/P procedures,
    inventory control and tracking, as well as an intimate knowledge of
    our customer base. Her experience and knowledge will be
    invaluable in recovering our customer base, and in growing the
    business.

   Office Manager (Hilo): 40 years old and local Hilo resident.
    He/She has also been with the company through all of the
    acquisitions, and has 12 years experience in the office equipment
    industry. She will assist Secretary/treasurer and administrative
    manager by handling the administrative and customer service tasks
    for our Hilo branch, and will be instrumental in our Big Island
    customer recovery efforts.

   Systems Manager: 38 years old and local Hilo resident. Like
    above, He/She has been with the company through four different
    owners, and has 10 years of local office equipment service
    management experience. Earle has also completed Maui
    Technologies "train the trainer" course, and will be a great asset in
    the on-going training and development of our systems engineers
    and technicians.

   Systems Manager (Maui): 35 years old and local Maui resident
    joined the Maui branch in 1999 as field service manager. He has 8
    years of local office equipment industry service experience, and is
    familiar with both Maui Technologies and Electronics Hilo products.


                                                                        43
He/She is an asset to the Maui team, and has outstanding customer
   service skills.

Management Team Gaps
We believe we have a good team for covering the main points of the
business plan. Key members have the experience and knowledge to
manage and grow the business, and are highly motivated by the
employee-owner concept.

The obvious management gap is a plan to fill the general manager's
position at some point in the future, before the current GM reaches
retirement age. As an employee-owned company, the preferred
strategy will be to promote from within, and fill vacancies as they
occur. As the company grows, we will seek out additional talent in all
operational areas.

Financial Plan
It is assumed that the owner's private resources will be sufficient to
finance any monthly cash-flow shortage. However, it would be
advisable to establish a bank relationship as soon as possible. Sales
could very well increase at a much sharper rate than assumed in these
conservative projections. Sharper sales will result in a greater need for
funds in support of inventory and receivables. An over-draft line of
credit with the bank will be an excellent cushion to fall back on.

This is considered a very good time to start a new business. The
economy is beginning its trek up, and consumer spending is up. The
Commerce Department reported, "Consumers had increased their
spending, the largest advance in nine months."

A shorter learning curve will be brought to the business by the owner
due to his extensive background and in-depth market knowledge. He
has a clear understanding of the need to manage costs and forecast
future needs so that the business is not "broadsided" by the
unexpected.

One other component on which the financial plan is based is wise
purchases. Finding the right product, at the right price will enable the
business to meet planned margins and maintain inventory at an
attractive level with a high turn rate.




                                                                         44
Start-up Funding

Our start-up costs will be $1M, which includes $450,000 for the
acquisition of the Maui and Hilo operations of Integrated Office of
Technology.

The remainder of the funds will be used for:
   Initial Inventory: $200,000
   Initial Capitalization: $225,000
   Legal, Insurance, Rent & Misc: $125,000

The start-up funding will be financed by loans arranged through the
Micro Finance Bank, and by the Community Loan Fund, and the Small
Business Administration as a guarantor. Start-up assumptions are
shown in the following table and chart.


Start-up Requirements
Start-up Expenses
Legal/Accounting                                     $10,000
Stationery etc.                                       $1,500
Brochures                                             $1,000
Consultants                                           $7,500
Insurance                                            $25,000
Rent                                                 $15,000
Software & IT (Web)                                  $40,000
SPI Buyout                                          $450,000
Setup New Company/ESOP                               $25,000
Total Start-up Expenses                             $575,000

Start-up Assets
Cash Required                                       $225,000
Start-up Inventory                                  $200,000
Other Current Assets                                   $0
Long-term Assets                                       $0
Total Assets                                        $425,000
Total Requirements                                 $1,000,000

Start-up Funding



                                                                 45
Start-up Expenses to Fund                    $575,000
Start-up Assets to Fund                      $425,000
Total Funding Required                      $1,000,000
Assets
Non-cash Assets from Start-up               $200,000
Cash Requirements from Start-up             $225,000
Additional Cash Raised                         $0
Cash Balance on Starting Date               $225,000
Total Assets                                $425,000
Liabilities and Capital
Liabilities
Current Borrowing                           $1,000,000
Long-term Liabilities                           $0
Accounts Payable (Outstanding Bills)            $0
Other Current Liabilities (interest-free)       $0
Total Liabilities                           $1,000,000
Capital
Planned Investment
Investor 1                                       $0
Investor 2                                       $0
Other                                            $0
Additional Investment Requirement                $0
Total Planned Investment                         $0
Loss at Start-up (Start-up Expenses)         ($575,000)
Total Capital                               ($575,000)
Total Capital and Liabilities                $425,000
Total Funding                               $1,000,000




                                                          46
Important Assumptions
As a general rule our company will not sell on credit. However for very
special cases we might offer short-term credit against valid
assurances. We shall accept cash and checks, Visa, MasterCard,
Discover and American Express, and PayPal on the Internet. All sales
paid via credit cards will be deposited in our business checking account
within 48 hours.

The financial plan depends on important assumptions, most of which
are shown in Table. As mentioned previously, we assumed interest and
tax rates based on a "worst case" scenario, and these will be adjusted
once we have finalized the initial funding and establish the ESOT. We
have also assumed our personnel burden at 30% of payroll in order to
allow for above-average benefits for our employees. As we shop
around for benefits vendors, this assumption will be subject to revision
as well.

Other key business assumptions are:

   We assume continued steady economic growth on the Global Level
    especially in South Asia and Asia Pacific where our production
    facilities and office locations will reside as predicted by World Bank,
    and other Global Economists.

   We assume the continued move towards convergence technology in
    the Information Industry.


   We assume access to the start-up funding necessary to re-shape
    and re-build the company, and to provide adequate initial
    capitalization.

    General Assumptions
                              Year 1        Year 2       Year 3
    Plan Month                1             2            3
    Current Interest Rate     14.00%        14.00%       14.00%
    Long-term Interest Rate 10.00%          10.00%       10.00%
    Tax Rate                  37.33%        38.00%       37.33%
    Other                     0             0            0


                                                                        47
Key Financial Indicators
As shown in the Benchmarks chart below, our key financial indicators
are:

   Projected Sales: Projections are based on actual past
    performance, and are conservative. We will increase sales at an
    average rate of 15% per year.

   Gross Margins: Average gross margins are based on: hardware
    sales = 37%; service = 57%; supplies = 52%; and, other = 50%,
    for an overall operating gross margin of 49%.

   Operating Expenses: Operating expenses are based on providing
    our employee-owners with above average wages and benefits, and
    providing superior customer service. Expenses are projected to
    increase at the rate of 6% per year.

   Collection Days (A/R): Based on the extensive use of leasing,
    and including service and supply agreements into leasing packages,
    we will maintain an average A/R turnover of 30 days. This is
    projected to be reduced to 28 days in subsequent years by
    increasing efficiencies in our internal business processes.

   Inventory Turnover: We will maintain just-in-time inventory
    levels, or 11 turns per year. This will require accurate sales
    forecasting, and working closely with our manufacturers.




                                                                    48
Break-even Analysis
Our break-even analysis is summarized by the following chart and
table.




Break-even Analysis


Monthly Revenue Break-even                                    $17,916


Assumptions:


Average Percent Variable Cost                                      24%


Estimated Monthly Fixed Cost                                 $13,625




                                                                   49
Projected Profit and Loss
There are many factors to include when determining a projected profit
and loss statement these are included in the following table.




                                                                    50
51
Pro Forma Profit and Loss
                                Year 1      Year 2      Year 3
Sales                        $357,000    $500,000    $710,000
Direct Cost of Sales           $85,510    $123,860    $175,900
Other Costs of Sales           $26,824     $30,000     $45,000
Total Cost of Sales          $112,334    $153,860    $220,900
Gross Margin                  $244,666    $346,140    $489,100
Gross Margin %                 68.53%      69.23%      68.89%
Expenses
Payroll                       $123,000    $135,960    $148,600
Marketing/Promotion             $4,500     $10,000     $25,000
Depreciation                        $0          $0          $0
Rent                           $24,000     $24,000     $24,000
Insurance                      $12,000     $12,000     $12,000
Payroll Taxes                       $0          $0          $0
Other                               $0          $0          $0
Total Operating Expenses     $163,500    $181,960    $209,600
Profit Before Interest and
Taxes                          $81,166    $164,180    $279,500
EBITDA                         $81,166    $164,180    $279,500
Interest Expense                    $0          $0          $0
Taxes Incurred                 $24,350     $49,254     $83,850
Net Profit                    $56,816    $114,926    $195,650
Net Profit/Sales              15.91%       22.99%      27.56%




                                                             52
Projected Cash Flow
Our projected cash flow is outlined in the following chart and table.




Pro Forma Cash Flow
                                       Year 1      Year 2       Year 3
Cash Received
Cash from Operations
Cash Sales                          $357,000     $500,000     $710,000
Subtotal Cash from
Operations                         $357,000 $500,000         $710,000
Additional Cash Received
Sales Tax, VAT, HST/GST
Received                                    $0         $0               $0
New Current Borrowing                       $0         $0               $0
New Other Liabilities (interest-
free)                                     $0      $0               $0
New Long-term Liabilities                 $0      $0               $0
Sales of Other Current Assets             $0      $0               $0
Sales of Long-term Assets                 $0      $0               $0
New Investment Received              $50,000      $0               $0
Subtotal Cash Received             $407,000 $500,000         $710,000
Expenditures                          Year 1  Year 2           Year 3
Expenditures from Operations


                                                                         53
Cash Spending                      $123,000 $135,960    $148,600
Bill Payments                      $139,315 $247,800    $360,927
Subtotal Spent on Operations      $262,315 $383,760    $509,527
Additional Cash Spent
Sales Tax, VAT, HST/GST Paid
Out                                     $0       $0          $0
Principal Repayment of Current
Borrowing                               $0       $0          $0
Other Liabilities Principal
Repayment                               $0       $0          $0
Long-term Liabilities Principal
Repayment                               $0       $0          $0
Purchase Other Current Assets           $0       $0          $0
Purchase Long-term Assets               $0       $0          $0
Dividends                               $0       $0          $0
Subtotal Cash Spent               $262,315 $383,760    $509,527
Net Cash Flow                     $144,685 $116,240    $200,473
Cash Balance                      $146,685 $262,924    $463,397




                                                               54
Projected Balance Sheet
The table shows the annual balance sheet results, with a healthy
projected increase in net worth. Detailed monthly projections are in
the appendix.

Pro Forma Balance Sheet
                                    Year 1      Year 2         Year 3
Assets
Current Assets
Cash                              $146,685 $262,924         $463,397
Inventory                           $8,000  $11,588          $16,457
Other Current Assets                    $0       $0               $0
Total Current Assets             $154,685 $274,512         $479,854
Long-term Assets
Long-term Assets                       $0       $0               $0
Accumulated Depreciation               $0       $0               $0
Total Long-term Assets                 $0       $0               $0
Total Assets                     $154,685 $274,512         $479,854
Liabilities and Capital            Year 1   Year 2           Year 3
Current Liabilities
Accounts Payable                   $15,869     $20,770        $30,462
Current Borrowing                       $0          $0             $0
Other Current Liabilities               $0          $0             $0
Subtotal Current Liabilities      $15,869     $20,770        $30,462
Long-term Liabilities                   $0       $0               $0
Total Liabilities                 $15,869  $20,770          $30,462
Paid-in Capital                    $93,000  $93,000          $93,000
Retained Earnings                ($11,000)  $45,816         $160,742
Earnings                           $56,816 $114,926         $195,650
Total Capital                    $138,816 $253,742         $449,392
Total Liabilities and Capital    $154,685 $274,512         $479,854
Net Worth                        $138,816 $253,742         $449,392




                                                                       55
Business Ratios
Business ratios for the years of this plan are shown below. Industry
profile ratios based on the Standard Industrial Classification (SIC) code
5731.9902, Consumer electronic equipment, nec, are shown for
comparison.

Ratio Analysis
                                                             Industry
                             Year 1     Year 2      Year 3     Profile
Sales Growth                 0.00%     40.06%      42.00%      5.90%
Percent of Total
Assets
Inventory                     5.17%      4.22%      3.43%      33.94%
Other Current Assets          0.00%   0.00%   0.00%            26.57%
Total Current Assets        100.00% 100.00% 100.00%            80.73%
Long-term Assets              0.00%   0.00%   0.00%            19.27%
Total Assets               100.00% 100.00% 100.00%           100.00%
Current Liabilities          10.26%   7.57%   6.35%            41.85%
Long-term Liabilities         0.00%  0.00%  0.00%              11.83%
Total Liabilities            10.26%  7.57%  6.35%              53.68%
Net Worth                   89.74% 92.43% 93.65%              46.32%
Percent of Sales
Sales                      100.00% 100.00% 100.00%            100.00%
Gross Margin                68.53%     69.23%      68.89%      32.59%
Selling, General &
Administrative Expenses     52.62%     46.24%      41.33%      17.11%
Advertising Expenses         0.00%      0.00%       0.00%       2.28%
Profit Before Interest
and Taxes                   22.74%     32.84%      39.37%        0.85%
Main Ratios
Current                         9.75      13.22      15.75         1.73
Quick                           9.24      12.66      15.21         0.79
Total Debt to Total
Assets                      10.26%       7.57%      6.35%      58.93%
Pre-tax Return on Net
Worth                       58.47%     64.70%      62.20%        2.27%
Pre-tax Return on Assets    52.47%     59.81%      58.25%        5.54%


                                                                       56
Additional Ratios          Year 1    Year 2    Year 3
Net Profit Margin         15.91%    22.99%    27.56%       n.a
Return on Equity          40.93%    45.29%    43.54%       n.a
Activity Ratios
Inventory Turnover           8.67    12.65     12.54       n.a
Accounts Payable
Turnover                     9.78    12.17     12.17       n.a
Payment Days                   27       26        25       n.a
Total Asset Turnover         2.31     1.82      1.48       n.a
Debt Ratios
Debt to Net Worth            0.11      0.08      0.07      n.a
Current Liab. to Liab.       1.00      1.00      1.00      n.a
Liquidity Ratios
Net Working Capital      $138,816 $253,742 $449,392        n.a
Interest Coverage            0.00     0.00     0.00        n.a
Additional Ratios
Assets to Sales              0.43      0.55      0.68      n.a
Current Debt/Total
Assets                       10%       8%        6%        n.a
Acid Test                    9.24    12.66     15.21       n.a
Sales/Net Worth             2.57      1.97      1.58      n.a
Dividend Payout             0.00      0.00      0.00      n.a

Revenue Model:
Hypothetical Calculations:

No of Units Produced Annually = 500 Units
Unit Price (Price per Unit) = $ 11,800 (P-K-R 1,003,000.00/-)
Margin per Unit = 11,800/500 = $ 23.6 (P-K-R 2,006/-)
Revenues = 11,800x500 = $ 5,900,000 (P-K-R
501,500,000.00/-) Annually (Expected).




                                                                57
Appendix

Sales Forecast

                                    Month        Month        Month        Month    Month    Month    Month    Month    Month    Month    Month
                                        1            2            3            4        5        6        7        8        9       10       11         Month 12

Sales

Cellular Phones               0% $10,000 $10,000 $10,000 $11,000 $11,000 $11,000 $12,000 $12,000 $12,000 $13,000 $13,000                                 $13,000

Cellular Phones Accessories   0%    $9,000       $9,000       $9,000 $10,000 $10,000 $10,000 $11,000 $11,000 $11,000 $12,000 $12,000                     $12,000

Fixed Wireless Phones         0%    $3,500       $3,500       $3,500       $3,750   $3,750   $3,750   $4,000   $4,000   $4,000   $4,250   $4,250          $4,250

Other Services                0%    $3,500       $3,500       $3,500       $3,750   $3,750   $3,750   $4,000   $4,000   $4,000   $4,250   $4,250          $4,250

Total Sales                        $26,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500                               $33,500


                                    Month        Month        Month        Month    Month    Month    Month    Month    Month    Month    Month
Direct Cost of Sales                    1            2            3            4        5        6        7        8        9       10       11         Month 12

Cellular Phones                     $2,300       $2,300       $2,300       $2,500   $2,500   $2,500   $2,750   $2,750   $2,750   $3,000   $3,000          $3,000

Cellular Phones Accessories         $2,250       $2,250       $2,250       $2,400   $2,400   $2,400   $2,600   $2,600   $2,600   $2,900   $2,900          $2,900

Fixed Wireless Phones                $900         $900         $900         $950     $950     $950    $1,000   $1,000   $1,000   $1,050   $1,050          $1,050

Other Services                       $900         $900         $900         $950     $950     $950    $1,000   $1,000   $1,000   $1,060   $1,050          $1,050


Subtotal Direct Cost of
Sales                               $6,350       $6,350       $6,350       $6,800   $6,800   $6,800   $7,350   $7,350   $7,350   $8,010   $8,000          $8,000




Personnel Plan


                                     Month Month Month Month                        Month    Month    Month    Month    Month    Month    Month
                                         1     2     3     4                            5        6        7        8        9       10       11         Month 12


CEO                            0%    $3,500       $3,500       $3,500      $3,500   $3,500   $3,500   $3,500   $3,500   $3,500   $3,500   $3,500          $3,500


Marketing Manager              0%    $2,200       $2,200       $2,200      $2,200   $2,200   $2,200   $2,200   $2,200   $2,200   $2,200   $2,200          $2,200



Programmer/Office
Administrator                  0%    $1,750       $1,750       $1,750      $1,750   $1,750   $1,750   $1,750   $1,750   $1,750   $1,750   $1,750          $1,750


2 Store Attendant’s            0%    $2,800       $2,800       $2,800      $2,800   $2,800   $2,800   $2,800   $2,800   $2,800   $2,800   $2,800          $2,800


Other                          0%        $0           $0          $0           $0       $0       $0       $0       $0       $0       $0       $0              $0


Total People                                 0            0            0        0        0        0        0        0        0        0        0               0


Total Payroll                       $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250                              $10,250




                                                                                                                                                   58
Pro Forma Profit and Loss

                                                                                                                         Month     Month
                               Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9                      10        11          Month 12

Sales                          $26,000   $26,000   $26,000   $28,500   $28,500   $28,500   $31,000   $31,000   $31,000   $33,500   $33,500         $33,500

Direct Cost of Sales            $6,350    $6,350    $6,350    $6,800    $6,800    $6,800    $7,350    $7,350    $7,350    $8,010    $8,000          $8,000

Other Costs of Sales            $2,000    $2,040    $2,081    $2,122    $2,165    $2,208    $2,252    $2,297    $2,343    $2,390    $2,438          $2,487


Total Cost of Sales             $8,350    $8,390    $8,431    $8,922    $8,965    $9,008    $9,602    $9,647    $9,693   $10,400   $10,438         $10,487

Gross Margin                   $17,650   $17,610   $17,569   $19,578   $19,535   $19,492   $21,398   $21,353   $21,307   $23,100   $23,062         $23,013

Gross Margin %                  67.88%   67.73%    67.57%    68.69%    68.54%    68.39%    69.02%    68.88%    68.73%    68.95%    68.84%           68.70%

Expenses

Payroll                        $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250         $10,250


Marketing/Promotion                 $0     $500      $500      $500        $0        $0     $1,000       $0     $1,000       $0     $1,000              $0

Depreciation                        $0       $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0

Rent                            $2,000    $2,000    $2,000    $2,000    $2,000    $2,000    $2,000    $2,000    $2,000    $2,000    $2,000          $2,000

Insurance                       $1,000    $1,000    $1,000    $1,000    $1,000    $1,000    $1,000    $1,000    $1,000    $1,000    $1,000          $1,000

Payroll Taxes            15%        $0       $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Other                               $0       $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Total Operating
Expenses                       $13,250   $13,750   $13,750   $13,750   $13,250   $13,250   $14,250   $13,250   $14,250   $13,250   $14,250         $13,250


Profit Before Interest
and Taxes                       $4,400    $3,860    $3,819    $5,828    $6,285    $6,242    $7,148    $8,103    $7,057    $9,850    $8,812          $9,763

EBITDA                          $4,400    $3,860    $3,819    $5,828    $6,285    $6,242    $7,148    $8,103    $7,057    $9,850    $8,812          $9,763

Interest Expense                    $0       $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Taxes Incurred                  $1,320    $1,158    $1,146    $1,748    $1,886    $1,873    $2,144    $2,431    $2,117    $2,955    $2,644          $2,929

Net Profit                      $3,080    $2,702    $2,673    $4,079    $4,400    $4,369    $5,003    $5,672    $4,940    $6,895    $6,168          $6,834

Net Profit/Sales               11.85%    10.39%    10.28%    14.31%    15.44%    15.33%    16.14%    18.30%    15.93%    20.58%    18.41%          20.40%




                                                                                                                                             59
Pro Forma Cash Flow
                                      Month Month Month Month                                                                Month     Month
                                          1     2     3     4 Month 5 Month 6 Month 7 Month 8 Month 9                           10        11          Month 12
Cash Received
Cash from Operations
Cash Sales                            $26,000 $26,000 $26,000 $28,500      $28,500   $28,500   $31,000   $31,000   $31,000   $33,500   $33,500         $33,500
Subtotal Cash from
Operations                            $26,000 $26,000 $26,000 $28,500      $28,500   $28,500   $31,000   $31,000   $31,000   $33,500   $33,500         $33,500
Additional Cash Received
Sales Tax, VAT, HST/GST
Received                      0.00%       $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
New Current Borrowing                     $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
New Other Liabilities
(interest-free)                           $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
New Long-term Liabilities                 $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Sales of Other Current
Assets                                    $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Sales of Long-term Assets                 $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
New Investment Received               $50,000      $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Subtotal Cash Received                $76,000 $26,000 $26,000 $28,500      $28,500   $28,500   $31,000   $31,000   $31,000   $33,500   $33,500         $33,500
                                      Month Month Month Month                                                                Month     Month
Expenditures                              1     2     3     4 Month 5 Month 6 Month 7 Month 8 Month 9                           10        11          Month 12
Expenditures from
Operations
Cash Spending                         $10,250 $10,250 $10,250 $10,250      $10,250   $10,250   $10,250   $10,250   $10,250   $10,250   $10,250         $10,250
Bill Payments                           $211    $6,333   $6,699   $6,836   $10,148   $13,851   $13,961   $16,256   $15,103   $15,850   $17,017         $17,050
Subtotal Spent on
Operations                            $10,461 $16,583 $16,949 $17,086      $20,398   $24,101   $24,211   $26,506   $25,353   $26,100   $27,267         $27,300
Additional Cash Spent
Sales Tax, VAT, HST/GST
Paid Out                                  $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Principal Repayment of
Current Borrowing                         $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Other Liabilities Principal
Repayment                                 $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Long-term Liabilities
Principal Repayment                       $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Purchase Other Current
Assets                                    $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0

Purchase Long-term Assets                 $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Dividends                                 $0       $0       $0       $0        $0        $0        $0        $0        $0        $0        $0               $0
Subtotal Cash Spent                   $10,461 $16,583 $16,949 $17,086      $20,398   $24,101   $24,211   $26,506   $25,353   $26,100   $27,267         $27,300
Net Cash Flow                         $65,539   $9,417   $9,051 $11,414     $8,102    $4,399    $6,789    $4,494    $5,647    $7,400    $6,233          $6,200
Cash Balance                          $67,539 $76,957 $86,008 $97,421 $105,523 $109,922 $116,710 $121,204 $126,852 $134,251 $140,484                  $146,685




                                                                                                                                                 60
Pro Forma Balance Sheet

                                                                                                                                           Month     Month
                                                Month 1 Month 2 Month 3 Month 4 Month 5           Month 6   Month 7   Month 8   Month 9       10        11          Month 12


                                Starting
Assets                          Balances


Current Assets


Cash                                   $2,000   $67,539   $76,957   $86,008   $97,421 $105,523 $109,922 $116,710 $121,204 $126,852 $134,251 $140,484                $146,685

Inventory                             $30,000   $23,650   $17,300   $10,950    $6,800    $6,800    $6,800    $7,350    $7,350    $7,350    $8,010     $8,000          $8,000


Other Current Assets                       $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Total Current Assets                  $32,000   $91,189   $94,257   $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484                 $154,685

Long-term Assets


Long-term Assets                           $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Accumulated Depreciation                   $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Total Long-term Assets                     $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0

Total Assets                          $32,000   $91,189   $94,257   $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484                 $154,685


                                                                                                                                           Month     Month
Liabilities and Capital                         Month 1 Month 2 Month 3 Month 4 Month 5           Month 6   Month 7   Month 8   Month 9       10        11          Month 12


Current Liabilities


Accounts Payable                           $0    $6,109    $6,475    $6,502    $9,687   $13,389   $13,418   $15,753   $14,576   $15,283   $16,448   $16,503          $15,869

Current Borrowing                          $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Other Current Liabilities                  $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0


Subtotal Current Liabilities               $0    $6,109    $6,475    $6,502    $9,687   $13,389   $13,418   $15,753   $14,576   $15,283   $16,448   $16,503          $15,869


Long-term Liabilities                      $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0        $0               $0

Total Liabilities                          $0    $6,109    $6,475    $6,502    $9,687   $13,389   $13,418   $15,753   $14,576   $15,283   $16,448   $16,503          $15,869


Paid-in Capital                       $43,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000   $93,000          $93,000


Retained Earnings                    ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000)        ($11,000)


Earnings                                   $0    $3,080    $5,782    $8,455   $12,535   $16,934   $21,304   $26,307   $31,979   $36,919   $43,813   $49,982          $56,816

Total Capital                         $32,000   $85,080   $87,782   $90,455   $94,535   $98,934 $103,304 $108,307 $113,979 $118,919 $125,813 $131,982               $138,816


Total Liabilities and Capital         $32,000   $91,189   $94,257   $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484                 $154,685


Net Worth                             $32,000   $85,080   $87,782   $90,455   $94,535   $98,934 $103,304 $108,307 $113,979 $118,919 $125,813 $131,982               $138,816




                                                                                                                                                               61

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Vempain teknikka inc

  • 1. Entrepreneurship Business Plan: Vempain Teknikka INC. Presented to: Mr. Imran hameed Waqas Qadir Baloch Waqas Siddique Rizwan Saeed Afshan Nazakat Faculty of Management Sciences Air University 1
  • 2. Table of Contents Executive Summary...................................................... 6 Highlights .......................................................... 8 Objectives....................................................................... 9 Mission Statement ................................................. 11 Key to Success................................................................. 11 Company Summary ............................................................. 12 Start – Up Summary................................................... 12 Company Locations & Facilities .............................................14 Products & Services........................................................... 15 Sales Literature ................................................................... 15 Product & Service Description........................................ 15 Competitive Comparison.................................................. 16 Technology ............................................................. 17 Service & Support....................................................... 17 Future Products & Services......................................................................... 18 Fulfillment........................................................................... 18 Market Analysis Summary........................................................................ 19 Market Segmentation.............................................. 19 Target Market Segment Strategy............................................................... 20 Market Trends................................................................. 21 2
  • 3. Market Growth.............................................................. 21 Market Needs................................................................ 22 Service Business Analysis.......................................................................... 22 Industry Analysis......................................................... 24 Competition & Buying Patterns........................................................................... 26 Distributing a Service.................................... 26 Main Competitors.............................................................. 26 Competitor Analysis.......................................................... 27 Strategy and Implementation Summary.................................................................... 27 Competitive Edge......................................................... 27 Strategy Pyramid............................................................................. 28 Value Propositions...................................................... 29 Value – Stream Mapping .................................. 30 Marketing Strategy............................................................ 31 Sales Strategy............................................................... 32 Sales Forecast................................................................. 32 Milestones..................................................................... 34 Sales Programs ................................................................... 36 Marketing Program ............................................................... 36 Positioning Map ............................................................. 37 3
  • 4. Strategic Alliances ................................................................ 39 Management Summary......................................................... 39 Organizational Structure.................................................... 40 Personnel Plan ...................................................................40 Management Team ................................................................44 Financial Plan ...................................................................44 Start – Up Funding................................................................. 45 Important Assumptions....................................................... 47 Key Financial Indicators......................................................... 48 Break Even Analysis.............................................................. 49 Projected Profit & Loss......................................................... 50 Projected Cash Flow............................................................ 53 Projected Balance Sheet........................................................ 55 Business Ratios................................................................. 56 Appendix ...................................................................58 4
  • 5. Acknowledgement We are extremely grateful to Mr. Imran Hameed for assigning us this project and giving us the opportunity to explore of inner capabilities as well as implementation of academic acquisition of Entrepreneurial Skills in Real Life. We are again grateful to him for his guidance, assistance and useful help in fulfillment of this project. 5
  • 6. Executive Summary Cellular phones have revolutionized the communications arena, redefining how we perceive voice and visual, as well as advent of the Personal Digital Assistant’s (PDA) or Pocket Pc’s. Traditionally, cellular phones remained out of the hands of most consumers due to their high cost. As a result, cell phone carriers have invested time and resources into finding ways to give the systems higher capacity and thus lower cost. Cell systems are benefiting from this research and starting to develop into large-scale consumer products. Today, cellular phones are truly consumer electronics devices with over 59 million subscribers. The Nokia N – 9, Samsung Galaxy and i - Phone are further evidence of the idea that cell phones are consumer electronics devices. Cell phones have ceased to be an exclusive status symbol of high-powered lawyers and are now in the hands of millions of consumers. Vempain Teknikka, Inc. is taking advantage of an opportunity to become a highly distinguished and recognized leader in the cellular communications industry. It is the goal of our company to become established as the leading distributor of wireless communications services in Pakistan and in Area of South Asia. In order to achieve this goal, Vempain Teknikka critical success factors will be to identify emerging trends and integrate them into our company operations, respond quickly to technology changes/be there early, provide high-quality services, invest time and money in marketing and advertising, expand into specialty markets, and stay ahead of the "technology curve." Revolutionary Cell phone-Gadget (Nano-Gadget) is a high-end device. Symbolic Value Propositions:  Newly-enabled flexible and transparent materials blend more seamlessly with the way we live.  Integrated sensors might allow us to learn more about the environment around us, empowering us to make better choices (Environmental Sensing).  Transparent electronics offering an entirely new aesthetic dimension.  Devices become self-cleaning and self-preserving. 6
  • 7. Renewable power resources inclusive moderate wind, lightening/thundering and solar energy for operation and recharging. The Nano-Gadget will be sole manufactured at initial stages, followed by Global Alliances/Strategic Alliances for pursuing the manufacturing and engendering pool of Funds & Investments from Investors/Stake Holders. Alliance/Partnership with Global Thumbs and Big Wigs of the Industry will also entail Global Expansion with the aim of reaching and providing this transgressing Nano-Gadget to every Human Being of Human Kind. Nanotechnology & sciences in the realm of consumer electronics is in its’ own a solid proof and evidence as the Nanotechnology & Sciences Industry has been evolving since 15 to 20 years along with World Class Business & Products. The so called ―Prototypes & Prologue‖ of the Cell phone-Gadget (Nano-Gadget), appended Snap of the Exposition which has also been held and conducted at the ―The Museum of Modern Art‖ and displayed as part of the museum's "Design and The Elastic Mind" Exhibit. The unveiling demonstration of the concept, so called‖ Prototype‖ at The Museum of Modern Art in the Global Arena has helped us to impart information and awareness creating widespread Comprehension , Image and Pre-Dominating Loyal customer Base. Backend conducted surveys in Global Economies and Repeated Customer Surveys for the Demand-Estimation (Expected) has engendered trends and outcome depicting rapid growth rate for progressing upward sloping and exponential demand. 7
  • 9. Objectives The company plans to focus on the following target markets that will provide us with the greatest market penetration: the specialty users, the general users, and the personal users. We intend to offer products and service packages that are priced appropriately for each segment and will offer the services that best suit each segment's needs. “Inclusive Alliance/Partnership with Global Thumbs and Big Wigs of the Industry for pursuing Global Expansion with the aim of reaching and providing this transgressing Nano-Gadget to every Human Being of Human Kind.” The above excerpt Statement Serves as Foundation Stone for Customer Segmentation, Targeting & Positioning. Planet Earth is the Target Market for the Business, as the Business will operate with the Maxim, Belief & Vision of Life Enhancement and Problem-Solving. So Target Market will be in the form of Global Community entailing every Human Being from all Social Classes, Income Categories and Tiers of Economic Pyramid with Differential Pricing Techniques & Semi-Pricing Techniques serving as Key Success Factor (KSF) for conducting the Business Successfully (From Tier -1 to Tier – 4; Exclusive concern for the Bottom of The Pyramid). 9
  • 10. Our company will center on serving the growing Target Market (Community) (presently at a 6% per year rate) as well as concentrating on the local (Urban & Rural) population, banking on the current growing trend of using mobile phones. Our company will concentrate on selling products for Global System for Mobile Communications (GSM) protocol cellular phones - sales, services and support. Business Objectives:  Company growth  Become established as the leading distributor of cellular phones and wireless communications services  Increase number of retail outlets Financial Objectives:  Create and increase revenue Marketing Objectives:  Increase marketing efforts  Expand market area  Expand marketing reach  Brand recognition  Increase telemarketing efforts Operational Objectives: 1. Achieve healthy earnings (EBIT) in the first year of operation. 2. Maintain a midrange gross margin throughout the entire operation. 3. Maintain just-in-time (JIT) inventory levels, or 11 turns per year. 4. Increase sales modestly but steadily in the second and third years. 10
  • 11. Mission Statement Vempain Teknikka mission is to offer its customers the highest quality cell phone products and network services. Its owner focuses on personalized service to his customers by offering convenience and rapid service. Additionally, Vempain Teknikka has the technological expertise to assist customers in picking the product and service that best meets their needs. Finally, our staff will have strong vendor relationships with the product suppliers and will be able to meet customers' demand for the newest innovation in cellular phone technology. We believe it is important to remain an active member of the community, and to impact people's lives in more ways than deriving a profit from them. We propose to host community events that bring out the best in people. Keys to Success The keys to our success are:  Building and maintaining strategic alliances with our manufacturers and other industry related business partners;  Adopting a customer- and market-focused sales and marketing paradigm; and,  Managing the business by implementing, and consistently measuring and adjusting the fundamentals of a Balanced Scorecard: 1. Financial Goals vs. Results 2. Internal Business Process Goals vs. Results 3. Employee Learning and Growth Goals vs. Results 4. Customer Satisfaction Goals vs. Results Our company keys to success will include:  Provide excellent customer service  Grow and maintain a referral network of customers  Focus expertise in GSM cellular phones and GSM cellular phone programs  Respond rapidly to customer problems with product or plan 11
  • 12. Company Summary Vempain Teknikka, Inc. will manufacture, sell and serivce high-end devices, with a focus on the Target Market (community). Vempain Teknikka, will be formed as the result of the acquisition of three existing businesses: Maui Technologies, Inc.; Electronics Hilo, Inc.; and, Kauai Telecommunications, Inc. Company Ownership Vempain Teknikka will be initially a sole proprietary company for its first year launch and official commencement of the business, in order to make it a fully fledged and newly Fangled Company for future. Afterwards it will be privately-held [Limited Liability Company] owned in majority by its Employee Stock Ownership Trust. There are currently 15 employees, and all will own equal shares in the ESOT. New employees will be given the opportunity to become vested in the Employee Stock Ownership Plan (ESOP) after a suitable probationary period. Start-up Summary Our start-up costs will be $1M, which includes $450,000 for the acquisition of the Maui and Hilo operations of Integrated Office Technology. The remainder of the funds will be used for:  Initial Inventory: $200,000  Initial Capitalization: $225,000  Legal, Insurance, Rent & Misc: $125,000 The start-up funding will be financed by loans arranged through the Micro Finance Bank, and by the Community Loan Fund, and the Small Business Administration as a guarantor. Start-up assumptions are shown in the following table and chart. 12
  • 13. Start-up Requirements Start-up Expenses Legal/Accounting $10,000 Stationery etc. $1,500 Brochures $1,000 Consultants $7,500 Insurance $25,000 Rent $15,000 Software & IT (Web) $40,000 SPI Buyout $450,000 Setup New Company/ESOP $25,000 Total Start-up Expenses $575,000 Start-up Assets Cash Required $225,000 Start-up Inventory $200,000 Other Current Assets $0 Long-term Assets $0 Total Assets $425,000 Total Requirements $1,000,000 Start-up Funding Start-up Expenses to Fund $575,000 13
  • 14. Start-up Assets to Fund $425,000 Total Funding Required $1,000,000 Assets Non-cash Assets from Start-up $200,000 Cash Requirements from Start-up $225,000 Additional Cash Raised $0 Cash Balance on Starting Date $225,000 Total Assets $425,000 Liabilities and Capital Liabilities Current Borrowing $1,000,000 Long-term Liabilities $0 Accounts Payable (Outstanding Bills) $0 Other Current Liabilities (interest-free) $0 Total Liabilities $1,000,000 Capital Planned Investment Investor 1 $0 Investor 2 $0 Other $0 Additional Investment Requirement $0 Total Planned Investment $0 Loss at Start-up (Start-up Expenses) ($575,000) Total Capital ($575,000) Total Capital and Liabilities $425,000 Total Funding $1,000,000 Company Locations and Facilities The company will be headquartered in Islamabad, Pakistan. We have two locations, one South Korea and the other in China. The two offices are presently being leased by the local authorities by Vempain Teknikka and we will rent from them on a month-to-month basis until we are able to relocate to more suitable facilities. On Kauai, we have a sub-contractor agreement with Kauai Technology Equipment to handle installations and service. 14
  • 15. Products and Services Vempain Teknikka will acquire an existing operation whose primary business has been the manufacture, sale and service of business appliances (consumer electronics, facsimiles, High End Devices etc.) and will operate as a part of the Nano –Sciences Telecommunications Industry. We will build from this base to transform the business into a value-added provider of the emerging services and technologies of the new Information Industry. Following the lead of Nokia, Germany and other manufacturers which we represent, we will approach the marketplace from a total communications and connectivity solutions viewpoint. This new paradigm will begin with an analysis of the customers existing and planned usage, and will provide total workflow solutions utilizing multifunctional platforms and information distribution systems. These systems will be backed by professional and reliable technical service and proactive customer service. By forming strategic alliances with Global Nano Sciences & Telecommunications Industry Value-Added Resellers, we will be able to offer Global System for Mobile GSM, General Packet Radio Service GPRS or Enhanced Data Rates for GSM Evolution (EDGE), Wireless Application Protocol (WAN) and turnkey Local Area Network (LAN) systems and the ability to retrofit existing LAN and peer-to-peer communications & systems. Sales Literature Copies of our product and sales literature are attached as appendices. Of course, one of our first tasks will be to change the message of our literature to make sure we are selling the company, rather than the product. Product and Service Description Vempain Teknikka will market and sell brand name consumer and business communication, connectivity & information distribution systems and hardware, technical service and support for these products, and the consumable supplies used by these systems. We will be a single-source provider for and business communication, connectivity & information distribution systems products and services. 15
  • 16. After researching our various manufacturers’ offerings and evaluating our core competencies, we will focus our marketing and sales efforts around the digital & High – End products offered by our manufacturers. We will supplement this product line with Litter Guard and Bolt Cellular Phone Accessories which includes: antennas, batteries, belt clips, cables and adapters, cases, chargers, faceplates, and modems.  As we continue to transition the company into the high end & digital product/service vendor, we will form alliances with additional IT manufacturers and suppliers who can round out our product and services line. The following are the products that will be offered by Vempain Teknikka, Inc:  GSM Cellular Phones: Nano – G, Nano – G Extreme & Nano 7.  Fixed Wireless Phones  Cellular Phone Accessories: antennas, batteries, belt clips, cables and adapters, cases, chargers, faceplates, and modems. Competitive Comparison The only way we can hope to differentiate well is to define the vision of the company to be a technology provider to our customers. We will not be able to compete in any effective way with the large giants. We need to offer a real complete package to our local (urban & rural) customers. The benefits we sell include many intangibles: confidence, reliability, knowing that somebody will be there to answer questions and help at the important times. These are complex products that require serious knowledge and experience to use. Our competitors tend to sell only the products themselves, and very little in the way of after-sale training and support. 16
  • 17. Unfortunately, we will not sell these products at a higher – end of prices not just because we are here to offer products and services both which will engender substantial revenues by offsetting each other but we are here with a vision to provide our customers accessibility, connectivity and portability, along with products and services at Quality, Quantity and Economically affordable; the market has shown that it will not support that concept. We have to also sell the service and consumable supplies and charge for them separately. This monthly recurring revenue is the foundation of our financial stability. Technology New technology has changed almost everything about the traditional office equipment (copier) industry, and for all practical purposes it no longer exists. The Nano Sciences Industry has emerged because of the technology of convergence. The primary driver of convergence of different forms of information is technological change, specifically the rapid diffusion of digital technology into an ever-wider array of information. Beyond digitization, dramatic changes in computing and telecommunications industries (mainly in faster microprocessors and increasing bandwidth) are also driving convergence. Vempain Teknikka, will make convergence the theme of its vision, planning, and marketing strategies. We will move into the new Information Industry's technology with the aim of bringing the most efficient workflow solutions to our Customers while providing value- added customer support and service, and earning a reasonable profit in the process. Service and Support Our strategy hinges on providing unparalleled service and support, which is critical to setting us apart from the competition. We need to differentiate on service and support in order to become true partners with our Customers. Our service offers will include:  Uptime guarantees: we will include "uptime guarantees" with our all-inclusive service agreements to insure maximum productivity for our Customers.  Internal training: the "learning and growth" part of our Balanced Scorecard performance measurement strategy will include the requirement that our Systems Engineers and sales 17
  • 18. professionals become network and IT certified by the end of FY2011.  Customer training: we will package comprehensive customer training programs with all of our offerings, to include systematic follow up and refresher training.  Upgrade analysis: we will periodically assess our client's business processes and requirements, and offer cost-effective upgrade solutions to meet changing needs. Future Products and Services Beginning at start up, we will explore and research new information technologies for inclusion in our product offerings. The products which we choose will be in line with our vision to transition the company from being an appliance seller, to being a provider of total information management solutions. These convergent information products will include:  Wireless LAN systems  Information & Connectivity management systems (hardware and software)  Tele-business and E-Commerce systems  Media transport and reproduction (Distribute and Share) Fulfillment We have an established relationship with our manufacturers and suppliers, and will be able to take advantage of all discounts and promotions in order to keep our margins at roughly 49% throughout the operation. We will also implement and employ "just-in-time" inventory strategies for hardware, supplies, and service parts orders to further strengthen our margins. As we continue to grow the business, we will evaluate other IT industry manufacturers and product lines to strengthen our offerings with a view primarily to quality and margin advantages. 18
  • 19. Market Analysis Summary Vempain Teknikka will focus on global as well as on local markets, including Children in the (age group of 10-17 years old), Students, General public, Professionals & Service organizations and companies that need to be in constant communication with their employees and people around them. Market Segmentation Vempain Teknikka, Inc., Inc. will focus on five customer groups, bearing in mind that it is quite customary today to have more than one cell phone per family:  Children in the age group of 10-17 years old  Students  General public/ Generic Users  Professionals  Service organizations and companies that need to be in constant communication with their employees. 19
  • 20. Market Analysis Year 1 Year 2 Year 3 Year 4 Year 5 Potential Customers Growth CAGR Children 10- 17 years old 3% 90,000 92,700 95,481 98,345 101,295 3.00% Students 2% 50,000 51,000 52,020 53,060 54,121 2.00% Professionals 2% 40,000 40,800 41,616 42,448 43,297 2.00% General Public 2% 250,000 255,000 260,100 265,302 270,608 2.00% Operating Service Companies 4% 40,000 41,600 43,264 44,995 46,795 4.00% Other 1% 30,000 30,300 30,603 30,909 31,218 1.00% Total 2.29% 500,000 511,400 523,084 535,059 547,334 2.29% Target Market Segment Strategy Developing a market strategy is a departure from the way the company has been managed in the past. We will change the paradigm of being a product- and price-focused sales organization, to that of becoming a customer- and market-focused organization, with all departments sharing responsibility for customer satisfaction. We will accomplish this paradigm shift through the implementation of a balanced scorecard philosophy of management, with special attention to employee learning and growth. As mentioned previously our market segmentation strategy is straightforward, and addresses all components of the Target Market (Community). Planning and implementing specific strategies for each of the four identified segments will be an on-going process, and we will consult with marketing specialists, and our manufacturers, to further refine these efforts as we develop our marketing plan. 20
  • 21. The market for cellular phones and their accessories is very fragmented, crowded and competitive. Vempain Teknikka, Inc. current niche in its location, variety of products and expertise in serving the public will assure the projected sales. We expect to take full advantage of the trends described in the Market Analysis above, and try to penetrate the market with new innovations and gadgets — mainly with the younger generation, using advertisements and demonstrations. We shall also try to lure independent small sellers and manufacturers to join our effort. Market Trends The most significant trend in today's business-to-customer marketplace is the move from analog to digital technology and from stand-alone workflow functions to multifunctional platforms which are connected to a network. It is this trend that has caused many of the major players in the outdated connectivity and telecommunications industry (Motorola, Ericsson etc.) to falter, and see their profits decline. This is true mainly because of their inability to change rapidly from an "analog mentality" and move forward in applying the emerging convergence of digital and modern technologies to their products and the marketplace. That is the primary reason that VEMPAIN TEKNIKKA, INC. has chosen as Maui Technologies, Inc; its preferred manufacturer. Maui Technologies, Inc has led the way in the industry with its digital technology innovations, and its ability to bring both the product and the concept to the marketplace. We will follow Maui Technologies, Inc lead and bring this efficient, productivity-enhancing technology. Market Growth As Cell phone-Gadget continue to fall, unit sales increase. The published market research on sales of Cell phone-Gadget is astounding, as the United States market alone is absorbing more than 30 million units per year, and sales are growing at more than 20 percent per year. We could quote Dataquest, Infocorp, IDC, or others; it doesn't matter, they all agree on high growth of cell phones sales. This rapid growth rate holds true for Cell phone-Gadget which connects people and business around the globe whether they are urban or rural. The stand-alone analog systems and appliances which abound in the customer and business marketplace today will be 21
  • 22. replaced by connected digital convergence systems in the coming months and years. VEMPAIN TEKNIKKA, INC. will position itself to be a value-added provider of this rapidly emerging technology for its customers. Market Needs All customers and businesses have in common a need to be continuously productive, and they rely on their service providers and vendors to sustain their productivity. Effectively filling this need requires that the vendor bring to the table sound planning, quality products, reliable service, and a true partnership and support relationship. Specific business needs include the ability to communicate, connect, access, portability and gather, compile, analyze, and distribute information in various formats. This is where VEMPAIN TEKNIKKA, INC.'s strengths will be most beneficial to our Customers, both big and small. Anyone can sell the "Cell phone" at an attractive price, but only a true value-added provider can offer the peace-of-mind that comes from a customer-focused approach to the relationship. Primarily due to geographic distances/High proximity and hefty population, the Target Market (Community) has an additional common need of being able to rely on other locally-based vendors and suppliers for quick, reliable, customer service and support. Having to call someone on Alaska, or the mainland, to place a service call, or to order supplies, or get an answer to a simple billing question, is both an irritant and a hindrance to most people. Our primary goal is to fill this need by bringing true pro-active, and total, customer service to the Target Market (Community), and to gain their confidence and loyalty. This will become one of our underlying strengths. Service Business Analysis VEMPAIN TEKNIKKA, INC. will be part of the Nano Sciences & Telecommunications Industry, and specialize in providing connectivity & information management systems and technology for customer purposes as well as business processes. We envision that a converged Nano Sciences & Telecommunications industry operating within the context of an advanced information infrastructure will be a huge boost for Customers and businesses. Several Washington think tanks estimate that it could spur more than $300 billion annually in new sales and increase worker productivity by 20 to 40 percent. 22
  • 23. At the present time, an estimated two-thirds of all global jobs are information related, and that number will increase as the shift from manufacturing to service industries continues. The convergence of Nano Sciences & Telecommunications industries will continue because the technological and business imperatives are compelling. If one company does not see the possibilities, another will. 23
  • 24. Industry Analysis Porter Five Forces Model Force Rating/Score Threat of New Entrants High Threat of Substitute Products Low or Services Rivalry Among Existing High Competitors Bargaining Power of High Costumers Bargaining Power of High Suppliers The Global market is dominated today by three large companies: T-Mobile Wireless - owned by a subsidiary of Deutsche Telekom since May 31, 2001.  Revenues: Exceeding $13.6 billion in 2001.  Wireless Phone Service Subscribers: Cellular voice, messaging and high-speed wireless data services to more than 8 million customers.  Cellular Phone Service and Technology: T-Mobile Wireless operates the largest all digital, wireless networks based exclusively on GSM (Global System for Mobile Communications) technology. GSM is the 24
  • 25. most widely used digital standard worldwide, accounting for more than 70 percent of the total digital wireless market. Nextel Communications, based in Reston, VA, is a leading provider of fully integrated, wireless communications services on the largest guaranteed, all-digital, wireless network in the country.  Ownership: Nextel Wireless is traded on the NASDAQ National Market under the symbol NXTL. Nextel Partners is a separate company traded on the NASDAQ National Market.  Revenue on the cellular service $8.7 billion (2002).  Cellular Phone Service Subscribers: 10.61 million (Q4 2002).  Cellular Phone Service and Technology: Nextel uses a packet-based platform, the integrated Digital Enhanced Network (iDEN™) technology, developed by Motorola. The Nextel 4-in-1 service— Nextel Digital Cellular, Direct ConnectSM, Nextel Mobile Messaging, and Nextel Online®—covers thousands of communities across the United States. Nextel and Nextel Partners, Inc., currently serve 197 of the top 200 U.S. markets. Nokia Corporation, a Finnish multinational communications corporation that is headquartered in Keilaniemi, Espoo, a city neighboring Finland's capital Helsinki.  Nokia is engaged in the manufacturing of mobile devices and in converging Internet and communications industries, with over 132,000 employees in 120 countries, sales in more than 150 countries and global annual revenue of over €42 billion and operating profit of €2 billion as of 2010.  It is the world's largest manufacturer of mobile phones: its global device market share was 23% in the second quarter 2011. Nokia's estimated share of the converged mobile device market was 31% in the fourth quarter, compared with 38% in the third quarter 2010.  Nokia produces mobile devices for every major market segment and protocol, including GSM, CDMA, and W-CDMA (UMTS).  Nokia offers Internet services such as applications, games, music, maps, media and messaging through its Ovi platform. Nokia's joint venture with Siemens, Nokia Siemens Networks produces telecommunications network equipment, solutions and services. Nokia is also engaged in providing free digital map information and navigation services through its wholly owned subsidiary Navteq. 25
  • 26. Vempain Teknikka, Inc. is aiming to gather a share of the market from these three giants. Competition and Buying Patterns Optimally Generic Users, Urban Professionals, decision makers and corporate professionals understand the concept and value of products service and support, and are much more likely to pay for it when the offering is clearly stated. There is no doubt that we compete more against the product pushers than against other service providers. We need to effectively compete against the idea that our costumers should buy gadgets as plug-in appliances that don't need ongoing service, support, and training. Our research and experience has indicated that our target market segments think about price, but would buy based on quality service, if the offering were properly presented. They think about price because that is what is traditionally presented to them first. We have very good indications that many would rather pay 10-20% more for a relationship with a long-term vendor providing back-up and quality service and support. They end up in the channels because they are not aware of the alternatives. Accessibility, Availability & Distribution is also very important. The Generic Users, Professionals & decision makers (customers) tend to want immediate, global solutions to problems. Distributing a Service Medium to large customer segment buyers are accustomed to buying from vendors and their outlets, who visit their offices. Businesses usually expect the cell phone or network connection vendors, office products vendors, or whomever, to visit their office to make their sales. Unfortunately our target segment buyers may not expect to buy from us. Many of them turn immediately to the retailers, intermediaries or other dealers (Cell phones, Network Connections, and Cell phone accessories), the Web, and mail order to look for the best price, without realizing that there is a better option for them for only a little bit more. We will overcome this hurdle through innovative service offerings, and targeted marketing. 26
  • 27. Main Competitors Our main competitors as mentioned earlier are Nokia, T – Mobile and Nextel Communications in context of Services (Telecommunication & Network). Whereas, our main competitors in context of products (cell phones & Cell phone accessories) are Nokia, Samsung & I – Phone currently being offered by them. Competitor Analysis Competitor Competitor Competitor Key Industry #1 rating #2 rating #3 weighted Success Factors T – Mobile Nokia Nextel 1 - Extensive distribution 6 3 1.2 2 - Customer focus 4 5 1.5 3 - Economies of scale 3 3 .6 4 - Product innovation 7 4 .4 Totals 20 15 3.7 Strategy and Implementation Summary Vempain Teknikka, Inc. will use a strategy of total market service. Assumptions: 1. Every person is a potential customer and all our potential markets will experience growth. 2. Marketing to one segment of the population will lead to an expansion in overall market growth. 27
  • 28. The following sections review the various strategies that will support this effort. Competitive Edge Our competitive edge is our positioning as a strategic ally with our clients, who are clients more than customers. By building a business based on long-standing relationships with satisfied clients, we simultaneously build defenses against competition. The longer the relationship stands, the more we will help our clients understand what we offer them and why they should both stay with Vempain Teknikka, and refer us to other businesses. In close-knit communities like the South Asia, Europe and North America reputation is extremely important, and word-of-mouth advertising is invaluable Vempain Teknikka, competitive edge will be: Location: Locating the company in a suburb of South Asia enables the company to cover a large and rapidly developing customer populace. Customer Service: The CEO of Vempain Teknikka, Inc has a lot of research and has dig out in these industries for past many years, and accumulated a vast knowledge and experience in the cellular phone market, with a special expertise in GSM phones. He is very familiar with his target customer base. He has an excellent reputation for customer service. E-Commerce: The company will make an effort to enhance its sales through a serious and advantageous website in order to attract customers that are reluctant to do business with large companies. Strategy Pyramid Our main strategy will be placing emphasis on service and support, and our main tactics are networking expertise, systems training, and implementing a customer relationship management system (CRM) from e-automate. Our specific programs for networking include mailers and internal training. Specific programs for end user training include direct mail promotion, and on-site customer programs. Implementing 28
  • 29. the CRM software and training will be coordinated with the e-automate Corporation. Our second strategy is emphasizing relationships. The tactics are marketing the company (instead of the products), more regular contacts with the customer, and increasing sales per customer. Programs for marketing the company include new sales literature, and direct mail. Programs for more regular contacts include call-backs after installation, direct mail, and sales management. Programs for increasing sales per customer include upgrade mailings and sales training. Value Proposition The phone's feature list would include the ability to mould/reshaped into numerous shapes, so it can be worn around the wrist or held up to the face; transparent electronics, which would allow the device to be see-through yet functional, self-cleaning surfaces that can absorb solar energy, renewable power resources inclusive moderate wind, lightening/thundering and solar energy for operation and recharging of the cell phone-gadget and a wide range of fully integrated sensors and connectors that will operate in the form of Grass Sensors; using the platform of ―Nano-Grass‖. Symbolic Value Propositions:  Newly-enabled flexible and transparent materials blend more seamlessly with the way we live.  Integrated sensors might allow us to learn more about the environment around us, empowering us to make better choices (Environmental Sensing).  Transparent electronics offering an entirely new aesthetic dimension.  Devices become self-cleaning and self-preserving.  Renewable power resources inclusive moderate wind, lightening/thundering and solar energy for operation and recharging. 29
  • 30. Value – Stream Mapping Process Management End User (Target Customer) Supplier of Sub - Assemblies Production in - Charge Monthly Daily 4,167 Units Ship Daily Communication 4,167 Units Assembling Component Software Operational Quality Packaging Laser /Circuit Installation Run Assurance Marking Configurati on 12 2 5 4–5 6 2 2 Operators Operators Operators Operators Operators Operators Operators 20 Days 30
  • 31. Marketing Strategy The marketing strategy is the core of our main strategy:  Emphasize service and support  Build a relationship business  Develop specific programs for each target market segment Short-term marketing strategies are those that bring will bring us a temporary boost in traffic. Although these techniques are very important to our over-all plan, they are only a temporary traffic source and must not be solely relied upon. Short-term marketing strategies include:  Purchasing Advertising  Bulletin Boards  Search Engines Long-term marketing strategies are those that will bring us a steady stream of targeted traffic over time. These strategies will continue to produce results even years down the road. Long-term marketing strategies include:  Opt-in Lists  Freebies  Content By creating and implementing a balanced marketing strategy, using both short-term and long-term strategies, Vempain Teknikka will drive a steady stream of targeted traffic to our website. Using this simple formula when creating our Internet marketing strategy and excelling at all three, we hope to guarantee our success. Our short-term marketing strategy will focus heavily on sales promotion, niche positioning in the market and customer service with loyalty and retention in sales. Our promotions will always stay in tune with our company objectives and mission statement. 31
  • 32. Sales Strategy Constructing our Sales Strategy we shall follow the following steps: Sales Success Requires Planning - we shall formulate our sales strategy and tactics to achieve our sales success. Analyze Our Potential - we shall step through a structured process that will prepare us for the development of our sales strategy. Strategize Around Strengths - the description of our sales activity will be analyzed producing a report that reveals factors impacting our sales potential. Develop Our Tactics - we shall receive guidance to develop a comprehensive tactical plan to achieve our success. Measuring Our Success - we shall constantly develop key measurements that mark the progress of financial estimates that guide our growth. Employ An Action Plan for Success - we shall provide our sales force a clear tactical plan that is also aligned with management's strategic objectives. The sales strategy of Vempain Teknikka, Inc. is simple. The key to customer satisfaction is having the product and services that meet the customer's needs. A crucial part of that is to also have knowledgeable employees to help customers quickly find what they want. Sales Forecast Sales forecast displayed here is very conservative — although we aim very high, we decided to show a very slow growth and revise the plan on a yearly basis. As a rule we expect to expand the volume much more rapidly. 32
  • 33. Sales Forecast Year 1 Year 2 Year 3 Sales Cellular Phones $138,000 $190,000 $270,000 Cellular Phones Accessories $126,000 $160,000 $200,000 Fixed Wireless Phones $46,500 $60,000 $90,000 33
  • 34. Other Sevices $46,500 $90,000 $150,000 Total Sales $357,000 $500,000 $710,000 Direct Cost of Sales Year 1 Year 2 Year 3 Cellular Phones $31,650 $43,560 $61,900 Cellular Phones Accessories $30,450 $41,500 $51,800 Fixed Wireless Phones $11,700 $15,500 $23,300 Other Services $11,710 $23,300 $38,900 Subtotal Direct Cost of Sales $85,510 $123,860 $175,900 Milestones The Milestones table hereunder is destined to be a working plan for the formation of the new organization, including legal negotiations, hiring of personnel, rental of the facility, building of initial inventory, beginning of marketing and start of physical operation. The team to execute the chores will have to follow up on the timetable and make sure that everything falls in place — to ensure smooth start of sales and success of the organization. 34
  • 35. Milestones Milestone Start Date End Date Budget Manager Department Preview of Business Plan by Investor 1/1/2005 1/15/2005 $1,000 CEO Department Concluding Legal Matters 1/10/2005 2/10/2005 $4,000 Owner Department Hiring of Operators 2/1/2005 3/1/2005 $500 CEO Department Conclusion of Rentals 1/15/2005 2/15/2005 $2,000 Owner Department Preparation of Website 1/15/2005 3/1/2005 $2,500 Programmer Department Acquiring Initial Store Inventory 2/15/2005 3/15/2005 $31,000 Personnel Department Start of Marketing Marketing 3/1/2005 4/1/2005 $3,500 Mgr. Department Start of Operation 4/1/2005 4/10/2005 $2,000 All Department Totals $46,500 35
  • 36. Sales Programs Specific sales programs will be included in our new Marketing Plan, and will be included in this Business Plan as they are finalized. In general however, our sales programs will be centered around conducting workflow and information distribution analyses, direct mail, and placing an emphasis on the benefits which VEMPAIN TEKNIKKA, INC. and its manufacturers will be able to offer its Customers through "total care" service and support. Marketing Programs As we worked to complete this Business Plan, we have simultaneously worked on our Marketing Plan. Because we are developing a new start – up business, the foundations stones for our vision of customer- and market-focused strategies will not happen overnight. We must plan this shift carefully, and implement it judiciously, so as not to disrupt our immediate operations. The business has been budgeted for, and will utilize, marketing advisors and consultants (including our manufacturers) for future designing of a New Marketing Plan, which will be its operations oriented. Positioning Statement For businesses who want to be sure their information distribution systems are always working reliably, VEMPAIN TEKNIKKA, INC. is a vendor and trusted strategic ally who make certain their systems work, their people are trained, and their down time is minimal. Unlike the product/price oriented vendors, it knows the customer and goes to their site when needed, and offers proactive support, service, training, and installation. 36
  • 37. Positioning Map High Quality Vempain Teknikka Low High Price Price Low Quality Pricing Strategy We must charge appropriately for the high-end, high-quality service and support we offer. Our revenue structure has to match our cost structure, so the salaries we pay to assure good service and support must be balanced by the revenue we charge. We cannot build the service and support revenue into the price of products. The market can't bear the higher prices and the buyer feels ill-used when they see a similar product priced lower with the competition. Despite the logic behind this, the market doesn't support this concept. 37
  • 39. 11 Skimming Pricing Strategy Skimming Pricing Strategy 22 & 3 &3 Semi-Skimming Pricing Strategy Semi-Skimming Pricing Strategy 44 Differential & & Penetration Pricing Strategy Differential Penetration Pricing Strategy Promotion Strategy We will employ the following general promotional strategies for the various market segments:  Generic User: We will depend on periodic local newspaper advertising, to reach new buyers in this segment. We will also utilize direct mail and and the resources of the local Chambers of Commerce and other affinity groups to reach this segment. The message will emphasize service first, and "complete product and service packaging" as a secondary theme.  Urban Professionals: Direct face-to-face contact (direct sales) will continue to be our primary strategy for this market segment. Direct selling will be supplemented by periodic promotional direct mailings and personalized system upgrade opportunities.  Corporate Professionals: This segment will be handled by direct contact and relationship building only. We will make personal 39
  • 40. presentations to the decision makers in this group, and stress our service and technical benefits and advantages.  Service/Operating Organization: a combination of direct mail and face-to-face promotional strategies with this segment and the message will be the local service and technical advantages of VEMPAIN TEKNIKKA, INC. We will produce an attractive RFQ/RFP response package to accompany our submissions. Distribution Strategy VEMPAIN TEKNIKKA, INC. is first and foremost a direct sales organization, meaning that we must present our services and products directly to the majority of our customers and Customers. Having said that, for our planned penetration into the our Target market, we will need to establish a presence as a Value-Added Reseller (VAR) for certain high-end product lines which don't carry the margins necessary to sustain the costs of direct sales. We will plan our new locations accordingly. Strategic Alliances Our alliances with our manufacturers, and especially Maui Technologies, will be the most pivotal to our success. We will remain a Maui Technologies Authorized Dealer, and continue to enjoy all of the benefits of this long-standing relationship. We will form alliances with other locally-based VARs and computer network providers to enable us to provide complete turnkey packages for our Customers. These relationships are included in our Marketing Plan. Management Summary Our management philosophy is simple and is an integral part of our values: doing right things right, the first time (Kina'ole). VEMPAIN TEKNIKKA, INC. will be an employee-owned company and we all share the same vision of providing our Customers (who in many cases are friends and neighbors) with the very best in customer service - period. We will encourage personal growth, creativity, and enable individual empowerment to achieve this goal. We will manage 40
  • 41. the business by setting achievable Balanced Scorecard goals, measuring them, and making mid-stream adjustments as necessary. Organizational Structure Our team includes 15 employees initially, and is organizationally flat. The departmental divisions are sales and marketing, service, and administration. Operational managers include:  President and General Manager: He will oversee all operations with primary responsibilities for sales and marketing. Functioning as the GM, this position will spend a good deal of time in the field assisting the Account Managers, and helping to build and maintain client relationships.  Secretary/Treasurer and Administrative Manager: He will supervise all administrative functions including inventory; A/P and A/R, banking, HR, and vendor and manufacturer relations. Primary contact point for customer service issues and follow up. He will be assisted by an Office Manager in the Hilo branch.  Systems Manager (two positions - Maui): Will Manage all service issues including; service agreements, service call prioritization and response, carry-in service, customer support, and systems training and development. He will be assisted by Systems Engineers, and Systems Technicians. Personnel Plan The total head count moving over from grass root level to fully fledged company, at the time of the acquisition will be 13. We are adding two former employees at startup to round out our team, for a total startup head count of 15. There are an additional six positions shown as "vacant" in the Personnel plan. During each quarterly business plan review, we will assess the need to fund these positions to sustain our growth, and more evenly distribute the workload. 41
  • 42. Personnel Plan Year 1 Year 2 Year 3 Production Personnel None planned $0 $0 $0 Other $0 $0 $0 Subtotal $0 $0 $0 Sales and Marketing Personnel Sales (Maui) $38,250 $40,545 $42,978 Sales (Kona) $38,250 $40,545 $42,978 Sales (Maui) $38,250 $40,545 $42,978 Sales (Hilo) $38,250 $40,545 $42,978 Vacant - Aftermarket Sales (Maui) $0 $0 $0 Vacant - Aftermarket Sales (Hilo) $0 $0 $0 Subtotal $153,000 $162,180 $171,911 General and Administrative Personnel General Manager $57,600 $61,056 $64,719 Admin Manager $45,600 $48,336 $51,236 Vacant - Office Manager (Hilo) $31,200 $33,072 $35,056 Vacant - WHSE & Delivery (Maui) $0 $0 $0 Vacant - WHSE & Delivery (Hilo) $0 $0 $0 Other $0 $0 $0 Subtotal $134,400 $142,464 $151,012 Other Personnel Systems Manager (Hilo) $49,800 $52,788 $55,955 Systems Manager (Maui) $49,800 $52,788 $55,955 System Engineer (Hilo) $39,600 $41,976 $44,495 System Engineer (Hilo) $39,600 $41,976 $44,495 System Engineer (Kona) $39,600 $41,976 $44,495 Sr. System Engineer (Maui) $41,100 $43,566 $46,180 System Tech (Maui) $28,800 $30,528 $32,360 System Tech (Maui) $28,800 $30,528 $32,360 Vacant - Syst Tech (Kona) $0 $0 $0 Vacant - Syst Tech (Maui) $0 $0 $0 Subtotal $317,100 $336,126 $356,294 Total People 15 15 15 Total Payroll $604,500 $640,770 $679,216 42
  • 43. Management Team  President and General Manager: 55 years old, and has lived on Maui for 43 years. Joined Integrated Office of Technology in 1998 as Maui branch manager, and became general manager for Neighbor Island operations six months later. Prior management experience includes: BTA market manager of the Neighbor Islands for VoiceStream Wireless, Neighbor Island area sales manager for Central Security Systems, and radar project manager for Telcom International in Nigeria, West Africa. Bill has attended numerous management and sales training courses and seminars throughout his career.  Secretary/Treasurer and Administrative Manager: 48 year’s old and local Maui resident. He/She has been at the same location through three different owners prior to acquisition of The Office Place in 1995, for a total of 15 years of local office equipment industry experience. Laurie has extensive knowledge of service procedures and dispatching, A/R and A/P procedures, inventory control and tracking, as well as an intimate knowledge of our customer base. Her experience and knowledge will be invaluable in recovering our customer base, and in growing the business.  Office Manager (Hilo): 40 years old and local Hilo resident. He/She has also been with the company through all of the acquisitions, and has 12 years experience in the office equipment industry. She will assist Secretary/treasurer and administrative manager by handling the administrative and customer service tasks for our Hilo branch, and will be instrumental in our Big Island customer recovery efforts.  Systems Manager: 38 years old and local Hilo resident. Like above, He/She has been with the company through four different owners, and has 10 years of local office equipment service management experience. Earle has also completed Maui Technologies "train the trainer" course, and will be a great asset in the on-going training and development of our systems engineers and technicians.  Systems Manager (Maui): 35 years old and local Maui resident joined the Maui branch in 1999 as field service manager. He has 8 years of local office equipment industry service experience, and is familiar with both Maui Technologies and Electronics Hilo products. 43
  • 44. He/She is an asset to the Maui team, and has outstanding customer service skills. Management Team Gaps We believe we have a good team for covering the main points of the business plan. Key members have the experience and knowledge to manage and grow the business, and are highly motivated by the employee-owner concept. The obvious management gap is a plan to fill the general manager's position at some point in the future, before the current GM reaches retirement age. As an employee-owned company, the preferred strategy will be to promote from within, and fill vacancies as they occur. As the company grows, we will seek out additional talent in all operational areas. Financial Plan It is assumed that the owner's private resources will be sufficient to finance any monthly cash-flow shortage. However, it would be advisable to establish a bank relationship as soon as possible. Sales could very well increase at a much sharper rate than assumed in these conservative projections. Sharper sales will result in a greater need for funds in support of inventory and receivables. An over-draft line of credit with the bank will be an excellent cushion to fall back on. This is considered a very good time to start a new business. The economy is beginning its trek up, and consumer spending is up. The Commerce Department reported, "Consumers had increased their spending, the largest advance in nine months." A shorter learning curve will be brought to the business by the owner due to his extensive background and in-depth market knowledge. He has a clear understanding of the need to manage costs and forecast future needs so that the business is not "broadsided" by the unexpected. One other component on which the financial plan is based is wise purchases. Finding the right product, at the right price will enable the business to meet planned margins and maintain inventory at an attractive level with a high turn rate. 44
  • 45. Start-up Funding Our start-up costs will be $1M, which includes $450,000 for the acquisition of the Maui and Hilo operations of Integrated Office of Technology. The remainder of the funds will be used for:  Initial Inventory: $200,000  Initial Capitalization: $225,000  Legal, Insurance, Rent & Misc: $125,000 The start-up funding will be financed by loans arranged through the Micro Finance Bank, and by the Community Loan Fund, and the Small Business Administration as a guarantor. Start-up assumptions are shown in the following table and chart. Start-up Requirements Start-up Expenses Legal/Accounting $10,000 Stationery etc. $1,500 Brochures $1,000 Consultants $7,500 Insurance $25,000 Rent $15,000 Software & IT (Web) $40,000 SPI Buyout $450,000 Setup New Company/ESOP $25,000 Total Start-up Expenses $575,000 Start-up Assets Cash Required $225,000 Start-up Inventory $200,000 Other Current Assets $0 Long-term Assets $0 Total Assets $425,000 Total Requirements $1,000,000 Start-up Funding 45
  • 46. Start-up Expenses to Fund $575,000 Start-up Assets to Fund $425,000 Total Funding Required $1,000,000 Assets Non-cash Assets from Start-up $200,000 Cash Requirements from Start-up $225,000 Additional Cash Raised $0 Cash Balance on Starting Date $225,000 Total Assets $425,000 Liabilities and Capital Liabilities Current Borrowing $1,000,000 Long-term Liabilities $0 Accounts Payable (Outstanding Bills) $0 Other Current Liabilities (interest-free) $0 Total Liabilities $1,000,000 Capital Planned Investment Investor 1 $0 Investor 2 $0 Other $0 Additional Investment Requirement $0 Total Planned Investment $0 Loss at Start-up (Start-up Expenses) ($575,000) Total Capital ($575,000) Total Capital and Liabilities $425,000 Total Funding $1,000,000 46
  • 47. Important Assumptions As a general rule our company will not sell on credit. However for very special cases we might offer short-term credit against valid assurances. We shall accept cash and checks, Visa, MasterCard, Discover and American Express, and PayPal on the Internet. All sales paid via credit cards will be deposited in our business checking account within 48 hours. The financial plan depends on important assumptions, most of which are shown in Table. As mentioned previously, we assumed interest and tax rates based on a "worst case" scenario, and these will be adjusted once we have finalized the initial funding and establish the ESOT. We have also assumed our personnel burden at 30% of payroll in order to allow for above-average benefits for our employees. As we shop around for benefits vendors, this assumption will be subject to revision as well. Other key business assumptions are:  We assume continued steady economic growth on the Global Level especially in South Asia and Asia Pacific where our production facilities and office locations will reside as predicted by World Bank, and other Global Economists.  We assume the continued move towards convergence technology in the Information Industry.  We assume access to the start-up funding necessary to re-shape and re-build the company, and to provide adequate initial capitalization. General Assumptions Year 1 Year 2 Year 3 Plan Month 1 2 3 Current Interest Rate 14.00% 14.00% 14.00% Long-term Interest Rate 10.00% 10.00% 10.00% Tax Rate 37.33% 38.00% 37.33% Other 0 0 0 47
  • 48. Key Financial Indicators As shown in the Benchmarks chart below, our key financial indicators are:  Projected Sales: Projections are based on actual past performance, and are conservative. We will increase sales at an average rate of 15% per year.  Gross Margins: Average gross margins are based on: hardware sales = 37%; service = 57%; supplies = 52%; and, other = 50%, for an overall operating gross margin of 49%.  Operating Expenses: Operating expenses are based on providing our employee-owners with above average wages and benefits, and providing superior customer service. Expenses are projected to increase at the rate of 6% per year.  Collection Days (A/R): Based on the extensive use of leasing, and including service and supply agreements into leasing packages, we will maintain an average A/R turnover of 30 days. This is projected to be reduced to 28 days in subsequent years by increasing efficiencies in our internal business processes.  Inventory Turnover: We will maintain just-in-time inventory levels, or 11 turns per year. This will require accurate sales forecasting, and working closely with our manufacturers. 48
  • 49. Break-even Analysis Our break-even analysis is summarized by the following chart and table. Break-even Analysis Monthly Revenue Break-even $17,916 Assumptions: Average Percent Variable Cost 24% Estimated Monthly Fixed Cost $13,625 49
  • 50. Projected Profit and Loss There are many factors to include when determining a projected profit and loss statement these are included in the following table. 50
  • 51. 51
  • 52. Pro Forma Profit and Loss Year 1 Year 2 Year 3 Sales $357,000 $500,000 $710,000 Direct Cost of Sales $85,510 $123,860 $175,900 Other Costs of Sales $26,824 $30,000 $45,000 Total Cost of Sales $112,334 $153,860 $220,900 Gross Margin $244,666 $346,140 $489,100 Gross Margin % 68.53% 69.23% 68.89% Expenses Payroll $123,000 $135,960 $148,600 Marketing/Promotion $4,500 $10,000 $25,000 Depreciation $0 $0 $0 Rent $24,000 $24,000 $24,000 Insurance $12,000 $12,000 $12,000 Payroll Taxes $0 $0 $0 Other $0 $0 $0 Total Operating Expenses $163,500 $181,960 $209,600 Profit Before Interest and Taxes $81,166 $164,180 $279,500 EBITDA $81,166 $164,180 $279,500 Interest Expense $0 $0 $0 Taxes Incurred $24,350 $49,254 $83,850 Net Profit $56,816 $114,926 $195,650 Net Profit/Sales 15.91% 22.99% 27.56% 52
  • 53. Projected Cash Flow Our projected cash flow is outlined in the following chart and table. Pro Forma Cash Flow Year 1 Year 2 Year 3 Cash Received Cash from Operations Cash Sales $357,000 $500,000 $710,000 Subtotal Cash from Operations $357,000 $500,000 $710,000 Additional Cash Received Sales Tax, VAT, HST/GST Received $0 $0 $0 New Current Borrowing $0 $0 $0 New Other Liabilities (interest- free) $0 $0 $0 New Long-term Liabilities $0 $0 $0 Sales of Other Current Assets $0 $0 $0 Sales of Long-term Assets $0 $0 $0 New Investment Received $50,000 $0 $0 Subtotal Cash Received $407,000 $500,000 $710,000 Expenditures Year 1 Year 2 Year 3 Expenditures from Operations 53
  • 54. Cash Spending $123,000 $135,960 $148,600 Bill Payments $139,315 $247,800 $360,927 Subtotal Spent on Operations $262,315 $383,760 $509,527 Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out $0 $0 $0 Principal Repayment of Current Borrowing $0 $0 $0 Other Liabilities Principal Repayment $0 $0 $0 Long-term Liabilities Principal Repayment $0 $0 $0 Purchase Other Current Assets $0 $0 $0 Purchase Long-term Assets $0 $0 $0 Dividends $0 $0 $0 Subtotal Cash Spent $262,315 $383,760 $509,527 Net Cash Flow $144,685 $116,240 $200,473 Cash Balance $146,685 $262,924 $463,397 54
  • 55. Projected Balance Sheet The table shows the annual balance sheet results, with a healthy projected increase in net worth. Detailed monthly projections are in the appendix. Pro Forma Balance Sheet Year 1 Year 2 Year 3 Assets Current Assets Cash $146,685 $262,924 $463,397 Inventory $8,000 $11,588 $16,457 Other Current Assets $0 $0 $0 Total Current Assets $154,685 $274,512 $479,854 Long-term Assets Long-term Assets $0 $0 $0 Accumulated Depreciation $0 $0 $0 Total Long-term Assets $0 $0 $0 Total Assets $154,685 $274,512 $479,854 Liabilities and Capital Year 1 Year 2 Year 3 Current Liabilities Accounts Payable $15,869 $20,770 $30,462 Current Borrowing $0 $0 $0 Other Current Liabilities $0 $0 $0 Subtotal Current Liabilities $15,869 $20,770 $30,462 Long-term Liabilities $0 $0 $0 Total Liabilities $15,869 $20,770 $30,462 Paid-in Capital $93,000 $93,000 $93,000 Retained Earnings ($11,000) $45,816 $160,742 Earnings $56,816 $114,926 $195,650 Total Capital $138,816 $253,742 $449,392 Total Liabilities and Capital $154,685 $274,512 $479,854 Net Worth $138,816 $253,742 $449,392 55
  • 56. Business Ratios Business ratios for the years of this plan are shown below. Industry profile ratios based on the Standard Industrial Classification (SIC) code 5731.9902, Consumer electronic equipment, nec, are shown for comparison. Ratio Analysis Industry Year 1 Year 2 Year 3 Profile Sales Growth 0.00% 40.06% 42.00% 5.90% Percent of Total Assets Inventory 5.17% 4.22% 3.43% 33.94% Other Current Assets 0.00% 0.00% 0.00% 26.57% Total Current Assets 100.00% 100.00% 100.00% 80.73% Long-term Assets 0.00% 0.00% 0.00% 19.27% Total Assets 100.00% 100.00% 100.00% 100.00% Current Liabilities 10.26% 7.57% 6.35% 41.85% Long-term Liabilities 0.00% 0.00% 0.00% 11.83% Total Liabilities 10.26% 7.57% 6.35% 53.68% Net Worth 89.74% 92.43% 93.65% 46.32% Percent of Sales Sales 100.00% 100.00% 100.00% 100.00% Gross Margin 68.53% 69.23% 68.89% 32.59% Selling, General & Administrative Expenses 52.62% 46.24% 41.33% 17.11% Advertising Expenses 0.00% 0.00% 0.00% 2.28% Profit Before Interest and Taxes 22.74% 32.84% 39.37% 0.85% Main Ratios Current 9.75 13.22 15.75 1.73 Quick 9.24 12.66 15.21 0.79 Total Debt to Total Assets 10.26% 7.57% 6.35% 58.93% Pre-tax Return on Net Worth 58.47% 64.70% 62.20% 2.27% Pre-tax Return on Assets 52.47% 59.81% 58.25% 5.54% 56
  • 57. Additional Ratios Year 1 Year 2 Year 3 Net Profit Margin 15.91% 22.99% 27.56% n.a Return on Equity 40.93% 45.29% 43.54% n.a Activity Ratios Inventory Turnover 8.67 12.65 12.54 n.a Accounts Payable Turnover 9.78 12.17 12.17 n.a Payment Days 27 26 25 n.a Total Asset Turnover 2.31 1.82 1.48 n.a Debt Ratios Debt to Net Worth 0.11 0.08 0.07 n.a Current Liab. to Liab. 1.00 1.00 1.00 n.a Liquidity Ratios Net Working Capital $138,816 $253,742 $449,392 n.a Interest Coverage 0.00 0.00 0.00 n.a Additional Ratios Assets to Sales 0.43 0.55 0.68 n.a Current Debt/Total Assets 10% 8% 6% n.a Acid Test 9.24 12.66 15.21 n.a Sales/Net Worth 2.57 1.97 1.58 n.a Dividend Payout 0.00 0.00 0.00 n.a Revenue Model: Hypothetical Calculations: No of Units Produced Annually = 500 Units Unit Price (Price per Unit) = $ 11,800 (P-K-R 1,003,000.00/-) Margin per Unit = 11,800/500 = $ 23.6 (P-K-R 2,006/-) Revenues = 11,800x500 = $ 5,900,000 (P-K-R 501,500,000.00/-) Annually (Expected). 57
  • 58. Appendix Sales Forecast Month Month Month Month Month Month Month Month Month Month Month 1 2 3 4 5 6 7 8 9 10 11 Month 12 Sales Cellular Phones 0% $10,000 $10,000 $10,000 $11,000 $11,000 $11,000 $12,000 $12,000 $12,000 $13,000 $13,000 $13,000 Cellular Phones Accessories 0% $9,000 $9,000 $9,000 $10,000 $10,000 $10,000 $11,000 $11,000 $11,000 $12,000 $12,000 $12,000 Fixed Wireless Phones 0% $3,500 $3,500 $3,500 $3,750 $3,750 $3,750 $4,000 $4,000 $4,000 $4,250 $4,250 $4,250 Other Services 0% $3,500 $3,500 $3,500 $3,750 $3,750 $3,750 $4,000 $4,000 $4,000 $4,250 $4,250 $4,250 Total Sales $26,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500 $33,500 Month Month Month Month Month Month Month Month Month Month Month Direct Cost of Sales 1 2 3 4 5 6 7 8 9 10 11 Month 12 Cellular Phones $2,300 $2,300 $2,300 $2,500 $2,500 $2,500 $2,750 $2,750 $2,750 $3,000 $3,000 $3,000 Cellular Phones Accessories $2,250 $2,250 $2,250 $2,400 $2,400 $2,400 $2,600 $2,600 $2,600 $2,900 $2,900 $2,900 Fixed Wireless Phones $900 $900 $900 $950 $950 $950 $1,000 $1,000 $1,000 $1,050 $1,050 $1,050 Other Services $900 $900 $900 $950 $950 $950 $1,000 $1,000 $1,000 $1,060 $1,050 $1,050 Subtotal Direct Cost of Sales $6,350 $6,350 $6,350 $6,800 $6,800 $6,800 $7,350 $7,350 $7,350 $8,010 $8,000 $8,000 Personnel Plan Month Month Month Month Month Month Month Month Month Month Month 1 2 3 4 5 6 7 8 9 10 11 Month 12 CEO 0% $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 $3,500 Marketing Manager 0% $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 $2,200 Programmer/Office Administrator 0% $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 $1,750 2 Store Attendant’s 0% $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 $2,800 Other 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total People 0 0 0 0 0 0 0 0 0 0 0 0 Total Payroll $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 58
  • 59. Pro Forma Profit and Loss Month Month Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 10 11 Month 12 Sales $26,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500 $33,500 Direct Cost of Sales $6,350 $6,350 $6,350 $6,800 $6,800 $6,800 $7,350 $7,350 $7,350 $8,010 $8,000 $8,000 Other Costs of Sales $2,000 $2,040 $2,081 $2,122 $2,165 $2,208 $2,252 $2,297 $2,343 $2,390 $2,438 $2,487 Total Cost of Sales $8,350 $8,390 $8,431 $8,922 $8,965 $9,008 $9,602 $9,647 $9,693 $10,400 $10,438 $10,487 Gross Margin $17,650 $17,610 $17,569 $19,578 $19,535 $19,492 $21,398 $21,353 $21,307 $23,100 $23,062 $23,013 Gross Margin % 67.88% 67.73% 67.57% 68.69% 68.54% 68.39% 69.02% 68.88% 68.73% 68.95% 68.84% 68.70% Expenses Payroll $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 Marketing/Promotion $0 $500 $500 $500 $0 $0 $1,000 $0 $1,000 $0 $1,000 $0 Depreciation $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Rent $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 $2,000 Insurance $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 $1,000 Payroll Taxes 15% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Other $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total Operating Expenses $13,250 $13,750 $13,750 $13,750 $13,250 $13,250 $14,250 $13,250 $14,250 $13,250 $14,250 $13,250 Profit Before Interest and Taxes $4,400 $3,860 $3,819 $5,828 $6,285 $6,242 $7,148 $8,103 $7,057 $9,850 $8,812 $9,763 EBITDA $4,400 $3,860 $3,819 $5,828 $6,285 $6,242 $7,148 $8,103 $7,057 $9,850 $8,812 $9,763 Interest Expense $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Taxes Incurred $1,320 $1,158 $1,146 $1,748 $1,886 $1,873 $2,144 $2,431 $2,117 $2,955 $2,644 $2,929 Net Profit $3,080 $2,702 $2,673 $4,079 $4,400 $4,369 $5,003 $5,672 $4,940 $6,895 $6,168 $6,834 Net Profit/Sales 11.85% 10.39% 10.28% 14.31% 15.44% 15.33% 16.14% 18.30% 15.93% 20.58% 18.41% 20.40% 59
  • 60. Pro Forma Cash Flow Month Month Month Month Month Month 1 2 3 4 Month 5 Month 6 Month 7 Month 8 Month 9 10 11 Month 12 Cash Received Cash from Operations Cash Sales $26,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500 $33,500 Subtotal Cash from Operations $26,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500 $33,500 Additional Cash Received Sales Tax, VAT, HST/GST Received 0.00% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Other Liabilities (interest-free) $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Long-term Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Sales of Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Sales of Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 New Investment Received $50,000 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Subtotal Cash Received $76,000 $26,000 $26,000 $28,500 $28,500 $28,500 $31,000 $31,000 $31,000 $33,500 $33,500 $33,500 Month Month Month Month Month Month Expenditures 1 2 3 4 Month 5 Month 6 Month 7 Month 8 Month 9 10 11 Month 12 Expenditures from Operations Cash Spending $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 $10,250 Bill Payments $211 $6,333 $6,699 $6,836 $10,148 $13,851 $13,961 $16,256 $15,103 $15,850 $17,017 $17,050 Subtotal Spent on Operations $10,461 $16,583 $16,949 $17,086 $20,398 $24,101 $24,211 $26,506 $25,353 $26,100 $27,267 $27,300 Additional Cash Spent Sales Tax, VAT, HST/GST Paid Out $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Principal Repayment of Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Other Liabilities Principal Repayment $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Long-term Liabilities Principal Repayment $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Purchase Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Purchase Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Dividends $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Subtotal Cash Spent $10,461 $16,583 $16,949 $17,086 $20,398 $24,101 $24,211 $26,506 $25,353 $26,100 $27,267 $27,300 Net Cash Flow $65,539 $9,417 $9,051 $11,414 $8,102 $4,399 $6,789 $4,494 $5,647 $7,400 $6,233 $6,200 Cash Balance $67,539 $76,957 $86,008 $97,421 $105,523 $109,922 $116,710 $121,204 $126,852 $134,251 $140,484 $146,685 60
  • 61. Pro Forma Balance Sheet Month Month Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 10 11 Month 12 Starting Assets Balances Current Assets Cash $2,000 $67,539 $76,957 $86,008 $97,421 $105,523 $109,922 $116,710 $121,204 $126,852 $134,251 $140,484 $146,685 Inventory $30,000 $23,650 $17,300 $10,950 $6,800 $6,800 $6,800 $7,350 $7,350 $7,350 $8,010 $8,000 $8,000 Other Current Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total Current Assets $32,000 $91,189 $94,257 $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484 $154,685 Long-term Assets Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Accumulated Depreciation $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total Long-term Assets $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total Assets $32,000 $91,189 $94,257 $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484 $154,685 Month Month Liabilities and Capital Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Month 7 Month 8 Month 9 10 11 Month 12 Current Liabilities Accounts Payable $0 $6,109 $6,475 $6,502 $9,687 $13,389 $13,418 $15,753 $14,576 $15,283 $16,448 $16,503 $15,869 Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Other Current Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Subtotal Current Liabilities $0 $6,109 $6,475 $6,502 $9,687 $13,389 $13,418 $15,753 $14,576 $15,283 $16,448 $16,503 $15,869 Long-term Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 Total Liabilities $0 $6,109 $6,475 $6,502 $9,687 $13,389 $13,418 $15,753 $14,576 $15,283 $16,448 $16,503 $15,869 Paid-in Capital $43,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 $93,000 Retained Earnings ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) ($11,000) Earnings $0 $3,080 $5,782 $8,455 $12,535 $16,934 $21,304 $26,307 $31,979 $36,919 $43,813 $49,982 $56,816 Total Capital $32,000 $85,080 $87,782 $90,455 $94,535 $98,934 $103,304 $108,307 $113,979 $118,919 $125,813 $131,982 $138,816 Total Liabilities and Capital $32,000 $91,189 $94,257 $96,958 $104,221 $112,323 $116,722 $124,060 $128,554 $134,202 $142,261 $148,484 $154,685 Net Worth $32,000 $85,080 $87,782 $90,455 $94,535 $98,934 $103,304 $108,307 $113,979 $118,919 $125,813 $131,982 $138,816 61