SlideShare a Scribd company logo
1 of 85
Download to read offline
AUGUST 2012




WWW.LOGISTICSMGMT.COM
                                                               ®




2012
29th Annual Quest
for Quality                         LTL: Winning over
                                    carrier partners 56
Going                               Wireless evolution 60

for gold
Page 30
                                    Labor
                                    management 64




                        QUARTERLY TRANSPORTATION MARKET UPDATES

                        OCEAN CARGO:
                        Can we still be friends? 68S
                        LTL:
                        Profitability improving 74S
Your Transportation Solutions Provider




     Thank you for naming PITT OHIO
     Best in the Quest
                     18 Time
       Quest for Quality Award Winner For
    Northeast/Mid-Atlantic Regional LTL Carrier

                      8 Time
          Quest for Quality Award Winner
           For Expedited Motor Carrier


    Like us on Facebook or Follow us on Twitter
     to find out how you can celebrate with us.




      www.pittohio.com   find us   follow us   join us
2012




We are honored to be a recipient of this award for
 the 10th year in row, as voted by our customers.




Terminals: Iowa City, IA - Alanta, GA - Carlisle, PA - Chester, VA - Columbus, OH - Jacksonville, FL
            Kingsport, TN - O’Fallon, MO - Olive Branch, MS - Phoenix, AZ - Dallas, TX

         Heartland Express • 901 N. Kansas Ave. North Liberty, IA 52317
 800-451-4621 • www.heartlandexpress.com • marketing@heartlandexpress.com
                         Publically traded since 1986 on NASDAQ - HTLD
Get your daily fix of industry news on logisticsmgmt.com




                     An executive summary of industry news




       n Earnings growth…check! Although it                term strategic advantages, and still continue to
       sounds like a broken record, freight transporta-    meet existing service standards.
       tion companies continue to post strong results
       amid the ongoing chorus of economic uncer-          n ATA report zeros in on truck driver
       tainty. Some of the first companies to report Q2    shortage. While the challenge for carriers to
       earnings, including intermodal market leader        find truck drivers is not new, the American
       J.B. Hunt, truckload carrier Werner, and Class      Trucking Associations (ATA) released a report

                                         management
       I railroads CSX and Union Pacific, reported         with guidance for carriers aimed at alleviating
       quarterly profit growth and pricing gains. But      the many challenges that come with filling cabs.
       even though Q2 earnings have been positive,         According to the report, more carriers are con-


        UPDATE
       many freight transportation stakeholders are        sidering hiring inexperienced drivers and are
       exercising caution to see if that will continue     turning to truck driver training schools to help
       to be the case, with the Peak Season forecast       them place those drivers. More than half of the
       decidedly mixed due to cautious consumers           50 carriers surveyed in the report said that they
       and lack of strong demand.                          had operated their own driver training school,
                                                           but closed it in recent years. Those same car-
       n UPS reports slight revenue gains. With            riers said that they would consider reopening
       earnings reports from UPS and its biggest           the schools if they can’t get enough drivers from
       competitor FedEx often used as a barometer          their current school partners.
       of economic output, it looks like the recovery is
       slow going, with more evidence that the brakes      n Diesel prices head in other direction.
       may be applied even harder going forward.           Following a 12-week stretch in which the aver-
       The transportation and parcel giant reported a      age price per gallon of diesel was down every
       1.2 percent gain in second quarter revenue at       week, according to data from the Department
       $13.35 billion, with much of the growth driven      of Energy’s Energy Information Administration
       by its Domestic Express segment that UPS CEO        (EIA), the pendulum for diesel prices swung
       Scott Davis said allowed the company to quickly     back in the other direction with consecutive
       adapt to the needs of e-commerce shippers.          gains during a three-week run through the
       While domestic had a strong quarter, it’s uncer-    week of July 23. The highlight of that run was
       tain how sustainable that is, with Davis pointing   the week of July 23, which saw diesel prices
       out that manufacturing and retail sales data        climb 8.8 cents to $3.873 per gallon, marking
       issued in June by the Institute of Supply Man-      the single highest weekly gain since the week
       agement and the Department of Commerce are          February 13, when prices rose 8.7 cents to
       at their lowest levels since 2009. “Given these     $3.943 per gallon.
       trends, UPS thinks current second half economic
       forecasts in the U.S. are too high, with GDP        n Offer period for UPS’s acquisition of
       growth likely closer to 1 percent,” said Davis.     TNT Express is extended. An offer period
                                                           commenced by UPS for its planned $6.28
       n More mail by rail. A report by the United         billion acquisition of Netherlands-based TNT
       States Postal Service (USPS) Office of Inspec-      NV slated to run through August 31 has been
       tor General (OIG) issued last month highlights      extended. UPS said that the European Com-
       the fact that moving mail by rail could be          mission’s review of the proposed acquisition
       highly advantageous and beneficial for the          is now expected to move to a Phase II review
       USPS. According to the report, the financially      because there are facets of the deal that
       challenged USPS could save $100 million             require more time to analyze. UPS officials
       or more per year by shifting a portion of mail      said a Phase II investigation can take up to 25
       volume to rail without changing the overall         weeks to complete, adding that it is likely the
       transportation network. The report added that       offer condition relating to competition clear-
       by increasing its intermodal usage, the USPS        ance will not be satisfied by the end of the ini-
       could save transportation costs, gain long-                                        continued, page 2 >>

August 2012 | WWW.LO G I STI C S M G MT.C O M	                                      L o g i s t i c s Manag eme nt 	   1
Get your daily fix of industry news on logisticsmgmt.com




        continued

        tial offer period. Because of this, the company        for the subsequent two weeks. “I congratulate
        said it now expects the deal to be completed           the USDA Agricultural Marketing Services as
        during the fourth quarter of this year.                well as the 10 ocean carrier members of the
                management
        n North Asia Hub for DHL. Express delivery
                                                               Westbound Transpacific Stabilization Agree-
                                                               ment for implementing the Container Availabil-

UPDATE  and logistics services provider DHL Express
        opened up its $175 million DHL Express North
        Asia Hub at Shanghai Pudong International
                                                               ity program last week, and I urge full participa-
                                                               tion by all U.S. shippers,” said FMC Chairman
                                                               Richard Lidinsky.
        Airport. Covering roughly 13 acres, company
        officials said that the hub is able to process         n Too much outsourcing? Pharmaceutical
        up to 20,000 documents and 20,000 parcels              companies are increasingly engaging third
        per hour, adding that it is part of its multi-hub      part logistics providers (3PLs), but may be
        Asian network that is comprised of four hubs           abandoning too much control over their busi-
        in Shanghai, Hong Kong, Bangkok, and Sin-              ness. A new report by healthcare experts
        gapore and connect to more than 70 DHL                 GBI Research states that use of 3PLs is a
        Express gateways in Asia.                              growing trend in the global pharmaceuti-
                                                               cal supply chain, as cost cutting measures
        n Rails set to fight fuel surcharge collusion          encourage businesses to use outside com-
        allegations. Following the late June decision by       panies that can offer services at competitive
        a U.S. District judge in the District of Columbia      prices. The report says that while “direct to
        that granted class action certification to ship-       pharmacy” and “deduced wholesaler agree-
        per plaintiffs in a lawsuit that maintains that four   ment” models play a vital role in the UK,
        U.S.-based Class I railroads—Burlington North-         other EU countries are boosting their direct
        ern Santa Fe, Union Pacific, Norfolk Southern          sales, and only time will tell which approach
        Corp., and CSX—colluded on fuel surcharges             will succeed.
        assessed to shippers, the four railroads are
        appealing the ruling, according to a Bloomberg         n Temporary slowdown. A recent report
        report. According to the report, the railroads         indicates that the slowdown in Asian rapid-
        asked the U.S. Court of Appeals to reverse the         growth markets (RGMs) will be short-lived
        ruling, explaining that it could lead to a cumula-     was echoed by other economists. Accord-
        tive $10 billion or more in potential damages.         ing to Alexis Karklins-Marchay, co-leader
        Various reports indicate that the plaintiffs main-     of the Emerging Markets Center at Ernst &
        tain that the railroads, which control roughly         Young, slower expansion in the rapid growth
        90 percent of U.S.-based freight rail volume,          markets is likely this year, but will “only be a
        collaborated to maintain prices through fuel           blip” before returning to significant growth
        surcharges that were part of shippers’ bills,          towards the end of the year. “Soaring domestic
        and they also contend that this fuel surcharges        demand in economies starved of investment
        had no direct correlation to actual fuel cost          and consumption will offer business excit-
        increases.                                             ing new markets for goods and services in
                                                               the years ahead,” said Karklins-Marchay. As
        n Ag shippers get break. The Federal Mari-             well as having the option of easing fiscal and
        time Commission (FMC) praised the United               monetary policy to accelerate growth, RGMs
        States Department of Agriculture (USDA) for            are also fortunate enough to have a growing
        introducing the Ocean Shipping Container               middle class with increasingly higher incomes
        Availability Report. The report provides ship-         and an appetite to spend.
        pers, particularly those in the agriculture sector,
        with the participating carriers’ estimates of          n Clean cargo update. As the world transi-
        equipment availability for the current week as         tions to low-carbon alternatives, logistics
        well as projected weekly container availability                                          continued, page 4 >>


2	   Logistic s Manag em en t	                                                    WWW.LO G I STI C S M G MT.C O M | August 2012
Menlo Worldwide Logistics.
                Masters of the supply chain.
When it comes to finding a partner to handle your logistics needs, choose someone with the
strategic expertise and experience to streamline or transform your supply chain. Through
lean methodologies and innovation, we have a proven track record of delivering solutions
that improve your bottom line. When you need a competitive advantage, trust the master.
Visit www.menloworldwide.com for more information.

Transportation Services Va
                      s V
                        Value-added Warehousing Su
                                              g S
                                                Supply Chain Management M
                                                                      t Multimodal
Get your daily fix of industry news on logisticsmgmt.com




        continued


        and supply chain managers will continue                outsourced in the past two years,” said
        to depend on fossil fuels for the majority of          Bruce Tompkins, executive director of the
                management
        their energy needs for the foreseeable future,
        said Business for Social Responsibility (BSR)
                                                               consortium and author of the report. “This
                                                               increase signifies that more organizations

UPDATE  executives in San Francisco. “But with global
        energy consumption set to rise by 40 percent
        by 2030, companies need to make smarter
                                                               are considering outsourced DCs over ones
                                                               that are company-owned and operated.”
                                                               With responses from more than 100 com-
        decisions about their current energy mix,”             panies across nine industries, the report
        said Eric Olson, BSR’s senior vice president.          reveals key metrics on annual logistics
        BSR has come out with a position through               costs, DC operations, finished goods inven-
        The Future of Fuels, a new collaborative ini-          tory turns, on-time delivery, and transporta-
        tiative with leading experts from the private,         tion sourcing solutions.
        nonprofit, public, and academic sectors. BSR
        said that this initiative will offer shippers the      n Reliable pricing. A major portal-based
        information they need on all of the sustainabil-       ocean cargo technology provider has
        ity impacts of their transportation fuel choices,      announced the publication of a new “reliability
        from climate change to human rights to eco-            report” on key ocean carrier metrics. Accord-
        nomic development.                                     ing to spokesmen for INTTRA, the report
                                                               combines on-time performance with schedule
        n Ports to build. The importance of seaport-           reliability measures. Shipping analyst firm
        related infrastructure has not been lost on            SeaIntel has partnered with INTRAA to pro-
        President Barack Obama, who announced                  duce the data. “For the first time shippers can
        seven projects of national and regional signifi-       now analyze actual container delivery time ver-
        cance last month. The seven projects include           sus vessel arrival time on a country-by-country
        five harbor improvements to deepen federal             level,” said Lars Jensen, CEO of SeaIntel Mari-
        navigation channels for larger ships (in Jack-         time. “This is a game changer in how shippers
        sonville, Miami, Charleston, Savannah and              can evaluate carrier performance and make
        New York/New Jersey), a project to increase            more informed decisions on how their freight
        the height of the New York harbor’s Bayonne            is moved.”
        Bridge to enhance navigation, and an intermo-
        dal container facility in Jacksonville to increase     n Ocean rates may stick. Drewry’s latest
        rail capacity. All of the projects will benefit from   Container Forecaster report highlights higher
        aggressive federal permit decision-making              freight rates for ocean cargo carriers in 2012
        and review schedules, while each directly sup-         and 2013 together with improved prospects for
        ports a vital logistical hub.                          sustained profitability. The recent successful
                                                               implementation of significant rate restoration
        n DC trends. Among some of the more                    initiatives by carriers in the core east-west
        revealing responses contained in the recently          trade lanes means that most are now operating
        released Tompkins Supply Chain Consortium              above break-even, said analysts with Drewry’s,
        Survey is that nearly one-third of respondent’s        a London-based think freight transportation
        distribution center (DC) operations are entirely       think tank. The report noted that carriers took
        outsourced. “Supply Chain Consortium data              sufficient capacity out in the winter months to
        indicates that while many companies continue           ensure that recently re-activated services have
        to have their own DCs staffed by their own             not caused too much damage to the supply/
        employees, there is an upward trend in the per-        demand balance and load factors on the east-
        centage of DC buildings and labor being                bound transpacific remain strong. M




4	   Logistic s Manag em en t	                                                   WWW.LO G I STI C S M G MT.C O M | August 2012
Unyson Logistics is an award-winning 3PL that specializes
in customizing solutions to fit our clients’ needs. We offer
     multi-modal capabilities that guarantee supply chain
  savings through our services, technology and expertise.

  Simply put, our logistics managers are the best at what
              they do. Unyson deploys dedicated account
   management, continuous improvement programs and
 business intelligence that combines innovative reporting
                            with cutting-edge technology.


                            1-866-409-9759
                      UNYSONLOGISTICS.COM
August 2012
                                                                                               Vol. 51, No.8
                                                                                                                         Contents
                                                                               QUEST FOR QUALITY

                                                                Going for gold
                                Which carriers, third-party logistics
                           providers, and U.S. ports will walk away
                    with a gold medal for their outstanding service
               performance over the past year? Our readers have


                                                                                                 30
                   cast their votes, and now it’s time to
              reveal this year’s winners of the coveted
                              Quest for Quality Awards.



                                           Quest for Quality
                                            34 National LTL                          46 Ports
                                            36 Regional LTL                          48 3PL
                                            38 Truckload                             50 Air Carriers
                                            42 Rail/Intermodal                       52 Freight Fowarders
                                            44 Ocean Carriers                        54 Awards preview
                                           Transportation best practices & trends
                                           LTL Roundtable: Winning over                                                                LTL Roundtable 56
                                           carrier partners
                                           56         With a capacity crunch upon us, it’s vital for
                                                      shippers to foster strong relationships with their
                                                      LTL carriers in order to maintain manageable
                                                      pricing and strong service in key lanes. Our panel
                                                      offers sage advice to tighten those bonds.
                                           Supply Chain & Logistics Technology
                                           Wireless Evolution: Getting closer
                                           60         Our technology correspondent takes a closer
                                                      look at what wireless technology is being
                                                      adopted, how it’s being used, and what benefits                                  Wireless evolution 60
                                                      logistics professionals are deriving from their
                                                      mobile investments either inside the four walls
                                                      or on the road.
                                           Warehouse/DC management
                                           Labor Management: Beyond the punch clock
                                           64         While adoption remains low, savvy managers are
                                                      putting engineered labor standards and related
                                                      labor management systems to work to jumpstart
                                                      productivity and gain a new level of operational
                                                      visibility. Here’s how they’re getting it done.
                                                                                                                                       LMS 64

Logistics Management® (ISSN 1540-3890) is published monthly by Peerless Media, LLC, a Division of EH Publishing, Inc., 111 Speen St, Ste 200, Framingham, MA 01701. Annual subscrip-
tion rates for non-qualified subscribers: USA $119, Canada $159, Other International $249. Single copies are available for $20.00. Send all subscription inquiries to Logistics Management,
111 Speen Street, Suite 200, Framingham, MA 01701 USA. Periodicals postage paid at Framingham, MA and additional mailing offices. POSTMASTER: Send address changes to:
Logistics Management, PO Box 1496 Framingham MA 01701-1496. Reproduction of this magazine in whole or part without written permission of the publisher is prohibited. All rights
reserved. ©2012 Peerless Media, LLC.


August 2012 | WWW.LOGISTICSMGMT.COM	                                                                                                Logistics Managem e nt	                             7
Shift your
thinking.
   n the past, moving freight to the far reaches
   of the continent meant thinking beyond
a trusted relationship with a local carrier.

Not any more.

Now you can rely on trusted regional carriers
to handle freight moving anywhere in the US,
Canada and Mexico. But only if they’re a
member of The Reliance Network— a
seamlessly integrated network of people, assets,
and information systems that provides complete
North American coverage through a single,
accountable source.*

It’s a solution built on trust and the power
of local relationships.

Contact your local member carrier or visit TheRelianceNetwork.com
and find out how The Reliance Network can reach farther for you.




                                               * Handling 10.8 million shipments annually
                                                     throughout all of North America.




                                                                                       SM




                                                           Reaching farther for you.



                                                        TheRelianceNetwork.com
departments                                                                                             Get your daily news fix at
                                                                                                          logisticsmgmt.com
       1 Management update
     11 Viewpoint




                                                             Quarterly Transportation MARKET UPDATE
                                                                                                      LT L
     12 Price trends
     15 News & analysis                                                                                               Profitability improving
                                                                                                                      With pricing power back in
     22 Moore on pricing                                                                                              the hands of the rejuvenated
                                                                                                                      LTL sector, carriers are now
     24 Pearson on excellence                                                                                         laser focused on margins while
                                                                                                                      concentrating on profitable
     26 Andreoli on oil & fuel                                                                                        freight. 68S

     80 Sage advice
                                                                                                                                         OCEAN


Logistics Management                                                                                  Can we still be friends?
OnDemand                                                                                              As reported in last month’s
                                                                                                      State of Logistics Report,
                                                                                                      one of the greatest
2012 Technology Roundtable Webcast                                                                    challenges facing both
www.logisticsmgmt.com/2012tech                                                                        shippers and carriers in the
                                                                                                      future will be the rebuilding
                                                                                                      of relationships. 74S
 Harnessing the waves of data
 As supply chain organizations evolve technologically
 and do a better job of collaborating with both their
 internal and external partners, the next challenge is the
 integration and interpretation of the waves of data that
 are now washing up on logistics and transportation
                                                             Now OnDemand
 manager’s computer screens as a result.                     LM EXCLUSIVE: 28TH ANNUAL SALARY SURVEY
 With this in mind, we’ve collected four leading supply                                      Go to: www.logisticsmgmt.com/salary2012
 chain software and technology analysts to examine
 the latest trends, tools, strategies, and best practices
 available for better capturing and utilizing the new               Pulling away from the pack
 onslaught of data on the way to realizing an improved              According to our 28th Annual Salary Survey, salary growth
 level of visibility across your logistics operations.              has leveled off a bit from last year’s survey. However, we also
 Our panelists will be discussing:                                  found that an aging workforce is giving way to younger, more
                                                                    highly trained professionals who also happen to be savvy
   • The rising importance of business analytics in
                                                                    technologists—signaling good news for the overall growth
     logistics operations
                                                                    of the logistics profession.
   • RFID’s rapid market resurgence
                                                                    In this exclusive Logistics Management Webcast, Group Editorial
   • How ERP providers continue to expand their                     Director Michael Levans, Executive Editor Patrick Burnson,
     logistics offerings                                            and three prominent supply chain career management experts
   • The rise of social media in logistics career                   will put context around this year’s Salary Survey results and
     development                                                    offer their insight into how logistics professionals are putting
                                                                    technology to use to help them break away from the pack.
  Panel:
  Jerry O’Dwyer                 Ben Pivar
  U.S. Sourcing and             Senior VP and                                    MEET THE EXPERTS:
  Procurement Leader,           Supply Chain Lead,
  Deloitte Consulting           Capgemini                                        Dr. Theodore P. Stank
                                                                                 Professor of Logistics,
  Mike Liard                    Adrian Gonzalez                                  University of Tennessee
  Director, RFID,               Director, Logistics
  VDC Research                  Viewpoints                                       Bruce Arntzen, Ph.D.
                                                                                 Director, MIT’s Master’s Program
                                                                                 Lynn Failing
  Moderator:                                                                     Vice President, Kimmel
  Michael Levans: Group Editorial                                                & Associates, Inc.
  Director, Supply Chain Group




 August 2012 | WWW.LOGISTICSMGMT.COM                                                                                    L O G I S T I C S MANAG E ME NT   9
C R S T D E D I C AT E D S E R V I C E S | C R S T E X P E D I T E D | C R S T M A L O N E | C R S T L O G I S T I C S | S P E C I A L I Z E D T R A N S P O R TAT I O N




                         IT’S OUR
                       DESTINATION.
                        EVERY DAY.
                        “Quality” is something every company
                        claims to deliver. So it is especially
                        gratifying to have the readers of Logistics
                        Management again choose CRST to
                        receive a Quest for Quality award. Our
                        companies have been honored with
                        twelve Quest for Quality awards over
                        the past eight years. It tells us that our
                        commitment to provide superior service
                        hasn’t gone unnoticed. You can count on
                        us to continue to have that same goal in
                        sight with each load we take on the road.




                             crst.com • 1-800-736-2778




C R S T – T H E                                T R A N S P O R T A T I O N                                                      S O L U T I O N
®   ®




Editorial Staff


                                                                        29th Quest for Quality:
Michael A. Levans
Group Editorial Director
Francis J. Quinn                      ®   ®


Editorial Advisor
Patrick Burnson
Executive Editor
                                                                        Going for gold
Sarah E. Petrie
Managing Editor
Jeff Berman
                                                 it’s my honor to present the logistics          In just about every category, our
Group News Editor                                and transportation community with the research team found that overall
John Kerr                                        results of the 29th Annual Quest for weighted average scores ticked up for
Contributing Editor, Global Logistics            Quality Survey. This is the culmina- the second year in a row, signaling that
Bridget McCrea                                   tion of a six-month research project U.S. shippers feel that their key car-
Contributing Editor, Technology                  conducted by Peerless Research Group riers and service providers have actu-
Maida Napolitano                                 (PRG) that’s become known as the ally improved their service performance
Contributing Editor, Warehousing & DC
                                                 most important measure of customer during these tough times. And as we
John D. Schulz
Contributing Editor, Transportation
                                                 satisfaction and service performance conveyed to this year’s Quest for Qual-
                                                 excellence available in our industry.       ity winners, this is a statistical fact that
Mike Roach                                           For just shy of three decades, Logis- they should be celebrating across their
Creative Director
                                                 tics Management (LM) has used its organizations.
Wendy DelCampo                                   August issue to officially announce the         PRG’s Director or Research Judd
Art Director
                                                 results of the survey and celebrate the Aschenbrand has done another terrific
Columnists                                       carriers, third-party logistics providers job of conducting this survey project,
Derik Andreoli                                   (3PL), and U.S. ports that have earned which is by far our most comprehensive.
Oil + Fuel                                       the ultimate vote of shipper confidence This year, Judd also worked with ana-
Elizabeth Baatz                                  by receiving the highest scores across lysts, shippers, and U.S. port executives
Price Trends
                                                 our service performance criteria.           to develop a new set of performance
Mark Pearson                                         But what makes the Quest for Qual- criteria and bring back our Ports cat-
Excellence
                                                 ity Awards stand out in the market is egory after a 10-year hiatus. The criteria
Peter Moore
Pricing                                          the fact that the lists of winners you’re and this year’s winners can be found on
John A. Gentle
                                                 about to see have been determined by page 46.
Sage Advice                                      LM readers—the buyers of
                                                 logistics and transportation
peerless media, llc                              services who put these car-          U.S. shippers feel that their key carriers
Kenneth Moyes                                    riers and service providers to             and service providers have actually
President and CEO
EH Publishing, Inc.                              work around the clock and improved their service performance during
                                                 around the globe.
Brian Ceraolo                                                                                                  these tough times.
Publisher and Executive                              In fact, one of the most
Vice President                                   important elements of the
                                                 Quest for Quality Survey is that it allows      But now it’s time to celebrate the
Editorial Office
111 Speen Street, Suite 200                      shippers to vote on the type of services winners of the 2012 Quest for Quality
Framingham, MA 01701-2000                        that they use on a regular basis and Awards. The lists that begin to unfold
Phone: 1-800-375-8015                            rank those carriers and providers that on Page 30 represent those carriers
Magazine Subscriptions
                                                 they work with every day.                   and service providers that LM readers
Start, renew or update your magazine                 This year we had 4,709 logistics and believe have gone above and beyond to
subscription at www.logisticsmgmt.com/           supply chain decision makers place earn Quest for Quality gold.
subscribe.
Contact customer service at:                     their votes across our nine categories.         I hope the results help you better
Web: 	 www.logisticsmgmt.com/subscribe           The result: Our readers judged 127 measure all of your logistics services
Email: 	 lmsubs@ehpub.com                        transportation and logistics services options over the next year.
Phone:	1-800-598-6067
Mail: 	 Peerless Media                           organizations to be “best of the best.”
	        P.O. Box 1496                               And when you consider the level of
	        Framingham, MA 01701
                                                 continued economic uncertainty and
eNewsletter Subscriptions                        the strategic cost cutting that’s been
Sign up or manage your FREE
eNewsletter subscriptions at                     executed on all sides of the logistics
www.logisticsmgmt.com/enewsletters.              and transportation equation, one would
Reprints                                         think that shipper confidence in their Michael A. Levans, Group Editorial Director
For information about reprints, visit us         providers would have been rocked over Comments? E-mail me at
at www.logisticsmgmt.com/info/reprints.          the past couple years—however, just mlevans@peerlessmedia.com
                                                 the opposite is true.


                                              August 2012 | WWW.LO G I STI C S M G MT.C O M	                 L o g i s t i c s Manage me nt 	 11
12                                                                145     Trucking
                   8                                                                140     With a 1.1% price decline in June, the trucking industry’s inflation
                   4                                                                135     trajectory did more than downshift. Indeed, this one-month cut in
                   0                                                                130     average prices charged by all truckers served to break a 10-month-
                  -4                                                                125     long streak of inflation upticks. Long-distance LTL truckers of gen-
                         (2001 = 100)                                    Forecast
                  -8                                                                120     eral freight took the sharpest turn, cutting their transaction prices by
                           2008          2009   2010      2011       2012 2013
                                                                                            2%. Nonetheless, second quarter 2012 shows all trucking prices
                          % change (left scale)           Index 2001=100 (right scale)
                                                                                            up 2.9% from year-ago and LTL up 4.8%. We don’t think a wave of
              % CHANGE VS.:	                             1 month ago	6 mos. ago	1 yr. ago   falling prices is in the cards even if China’s economy slows faster
              General freight - local	                      -0.4	 -0.1	 0.8                 than expected and Europe’s troubles deepen. Average prices in the
              TL	                                           -1.0	2.3	3.9                    trucking industry are forecast to increase 3.7% in the final quarter of
              LTL	                                          -2.0	1.5	4.0
              Tanker & other specialized freight	           -0.9	  0.4	 0.1
                                                                                            2012 compared to year-ago and 2.1% in the first quarter of 2013.



                   24                                                               180     Air
                   16                                                               168     U.S.-owned firms flying non-scheduled (chartered) planes
                    8                                                               156     reported price cuts of 1.8% and 0.4%, respectively, for domes-
                    0                                                               144     tic and international service in June. Meanwhile, U.S. airliners
                   -8                                                               132     together soared through another month with little push-back from
                         (2001 = 100)                                    Forecast
                  -16                                                               120     buyers flying cargo in the belly of planes on scheduled flights.
                           2008          2009   2010       2011      2012 2013
                                                                                            Average prices for these services dipped 0.2% in June. We had
                           % change (left scale)           Index 2001=100 (right scale)
                                                                                            expected deeper cuts after April’s record-breaking 7.7% price hike.
              % CHANGE VS.:	                           1 month ago	 6 mos. ago	 1 yr. ago   As a result, our forecast for this price series has been raised again.
              Air freight on scheduled flights	              -0.2	         0.4	       4.1   Now we forecast average prices for cargo service via scheduled
              Air freight on chartered flights	              -1.4	         4.4	       4.6   flights of U.S.-owned airliners to increase 5.5% in 2012 and 1.5%
              Domestic air courier	                          0.0	          7.0	       4.9
              International air courier 	                    0.5	          6.2	       3.9
                                                                                            in 2013—not 4% and 1.8%, respectively, as previously reported.


                  24                                                                190     Water
                  16                                                                180     For the first time this year, average prices in the waterborne trans-
                   8                                                                170     portation market declined from a month ago, down 0.3% in June.
                   0                                                                160     The biggest deflation driver came from tugboats plying inland water-
                  -8                                                                150     ways, who reported they slashed transaction prices down 4.1%.
                         (2001 = 100)                                    Forecast
                  -16                                                               140     Great Lakes-St. Lawrence Seaway freight and deep sea freight also
                           2008          2009   2010      2011       2012 2013
                                                                                            cut prices by 2.5% and 0.5%, respectively. Inland waterway freight
                          % change (left scale)           Index 2001=100 (right scale)
                                                                                            excluding towing, on the other hand, reported prices up 0.9% from
              % CHANGE VS.:	                             1 month ago	 mos. ago	 1 yr. ago
                                                                    6                       month-ago and up 7.5% from same-month-year-ago. Only two cat-
              Deep sea freight	                 -0.5	                      5.6	      -4.9   egories (inland waterways towing and deep sea freight) saw prices
              Coastal & intercoastal freight	    0.2	                      5.8	       6.6   fall below year-ago levels. The annual inflation forecast for all water
              Great Lakes - St. Lawrence Seaway	-2.5	                      3.4	       6.5
              Inland water freight	             -0.1	                      2.0	       5.2
                                                                                            transportation services remains 2.3% in 2012 and 3% in 2013.


                   15                                                               180     Rail
                   10                                                               170     The latest survey shows carload rail prices stood unchanged in
                    5                                                               160     June as intermodal rail tags dipped down 0.9%. When reviewing
                    0                                                               150     quarterly price charts, it’s clear that deceleration in the inflation
                    -5                                                              140     trend for rail transportation continues apace. In the quarters ending
                          (2001 = 100)                                   Forecast
                  -10v
                            2008         2009   2010       2011      2012 2013
                                                                                    130     June and September 2011, prices accelerated from year-ago levels
                                                                                            at 9.6% and 9.9%, respectively. After slowing slightly to 8.9% in
                           % change (left scale)           Index 2001=100 (right scale)
                                                                                            December 2011, rail inflation slowed to 6.5% in the quarter ending
              % CHANGE VS.:	                           1 month ago	 6 mos. ago	 1 yr. ago   March 2012 and 3.5% in June. We forecast average rail industry
              Rail freight	                                  -0.2	         4.1	       3.1   prices will increase 2.6% in the final quarter of 2012 compared to
               Intermodal	                                   -0.9	         1.9	       1.4   year-ago and 1.8% in the final quarter of 2013. This means the aver-
               Carload	                                       0.0	         4.6	       3.4
                                                                                            age annual price forecast remains 3.7% in 2012 and 1.5% in 2013.




              Source: Elizabeth Baatz,Thinking Cap Solutions. E-mail: ebaatz@alertdata.com



12	   Logistic s Manag em en t	                                                                                              WWW.LO G I STI C S M G MT.C O M | August 2012
Your global supply chain has never been this visible.
 ABF offers customers a truly unique global supply chain experience. Providing both FCL and
 LCL services, clients gain global visibility from start to finish. Track purchase orders at the
 factory floor overseas. Watch as inventory sails over the ocean to consolidation warehouses.
 Connect with a proven network of over 350 service centers and warehouses that are all
 linked with advanced inventory management systems.




     Are you ready to take control?
     Call 877-ABF-0000 or visit abf.com/global
inside
•	 n-board recorders run into legal
  O
  static from owner-operators, p.16
•	 SPS to put FedEx contract 	
  U
  up to bid, p. 17
•	 ort Tracker report optimistic
  P
  about import volumes, p. 19




ILA, USMX remain in
discussions over labor pact
East Coast and Gulf Coast ports labor
stalemate could potentially hinder
supply chain planning for shippers
through the rest of the year.


By Jeff Berman, Group News Editor

WASHINGTON, D.C./NEW YORK
CITY—With a September 30 deadline



                                                                                                                  ana
looming, The International Longshore-
men’s Association (ILA), the largest
union of maritime workers in North
America, and the United States Mari-
time Alliance (USMX), an alliance of
container carriers, direct employers, and
port associations serving the U.S. East
and Gulf Coasts, remained in negotia-
tions on a new contract at press time.
   In recent months, the talks have
ranged from amicable to conten-
tious, and with no clear end in
sight it has shippers thinking about
making contingency plans to move
freight that typically arrives through
East and Gulf Coast ports.
   Both the National Retail Federa-
tion (NRF) and the Retail Industry
Leaders Association (RILA) have
expressed their concerns to the ILA
and USMX about what a potential
labor strike could do.                      further ask that you issue a state-    costly delays to its members supply
   In a letter to Harold Daggett, ILA       ment committing to continue nego-      chains, but would potentially further
president, and James Capo, USMX             tiating and working without inter-     threaten the fragile economic recov-
chairman and CEO, NRF President             ruption, even if negotiations extend   ery with Peak Season approaching.
and CEO Matthew Shay pleaded his            beyond September 30.”                     RILA pointed out that the ongo-
case for the organizations to come to          The NRF added that retailers are    ing labor negotiations affect 14 East
terms on a new agreement. “We ask           in the process of making final deci-   and Gulf Coast ports that cumula-
that you continue the negotiations          sions on whether to divert cargo       tively represent 95 percent of all
without delay, and without impact-          from the East and Gulf Coast ports     containerized shipments—and 110
ing commerce moving through                 in order to avoid potential disrup-    million tons of import and export
the ports,” wrote Shay. “We would           tions, which would not only add        cargo—to the Eastern seaboard.

August 2012 | WWW.LO G I STI C S M G MT.C O M	                                              L o g i s t i c s Manag e me nt 	   15
RILA President Sandy Kennedy             USMX cannot legally force pool opera-         economics practice leader at CDM
wrote in a letter to Daggett and Capo       tions to do so.                               Smith, how significant the potential
that with the absence of certainty con-        At press time, ILA and USMX offi-          disruption would be depends on its
cerning the outcome of these nego-          cials stated that they had agreed in          duration. “At some point the cost of



                                        analysis
tiations, retailers have no choice but to   principle on issues pertaining to the         obtaining alternative transportation or
continue planning for a shutdown.           introduction of new technology and            stocking inventories outweighs the prof-
   “Some of our members advise that         automation and maintenance and repair         its lost from just waiting out a disrup-
they are beginning to redirect their sup-   of chassis within marine terminals and        tion,” said Bingham. “Profits lost come
ply chains in order to allow adequate       at off-pier facilities at the East and Gulf   from lost sales and depreciated product
lead time to ensure that customer needs     Coast ports.                                  value, yet one needs to be careful to not
can continue to be met, regardless of          According to Paul Bingham,                 over-value disruption impacts.”
whether the negotiations are success-
fully concluded by September 30,”           regulation
wrote Kennedy. “Supply chain changes
of this magnitude are not desirable to      On-board recorders run into legal static
retailers because they take time both to
implement and to reverse.”                  from owner-operators
   While the final outcome of these
negotiations is incomplete, ILA officials   WASHINGTON, D.C.—When it comes                are about the size of a Bible and cost
noted in March that since 1977 ILA          to electronic on-board recorders (EOBRs),     between $2,000 and $3,000—on those
and USMX have successfully negoti-          independent truck driver owner-operators      “bad apple” carriers and drivers who
ated nine new Master Contracts with-        have one message to the government: stay      have shown egregious safety violations.
out any disruption in operations, with      out of my business.                              Shippers should care about these
the current contract in effect since            The group representing the nation’s       devices because typically any large cost
2004 and then subsequently extended         more than 1 million owner-operators           absorbed by their carriers—whether
for two years in 2010.                      has filed a preemptive lawsuit in antici-     company drivers or owner-operators—
   But concerns remain heightened due       pation of the government’s first attempt      is passed onto shippers through higher
to the 10-day, 2002 longshore contract      to mandate EOBRs—or “black boxes,”            rates.
dispute on the West Coast that some         as they are known in trucker-speak.              OOIDA officials say they fear that
estimates indicate cost the U.S. econ-          Even though government’s rule             once this first proposed limited rule
omy several billion dollars per day and     doesn’t take effect
negatively impacted various key sectors     until 2014, the Owner-
within the economy.                         Operator Independent
   A major sticking point in the negotia-   Driver        Association
tions between the ILA and USMX has          (OOIDA) has filed a
to do with how the ILA has to negoti-       preliminary legal chal-
ate all Master Contract issues with the     lenge in anticipation
ILA Wage Scale Committee, which the         of a broader mandate
ILA’s Daggett said in a letter to Capo      coming out of Wash-
is a democratically-elected commit-         ington that might affect
tee that Capo has declined to address       all truck drivers. The
despite Daggett’s overtures to do so.       Federal Motor Carrier
   Another issue has to do with tech-       Safety Administration
nology. Capo maintains that the ILA is      (FMCSA) has pretty
demanding that management guarantee         much hinted as much.
a job for any worker even if new tech-          OOIDA         recently
nologies eliminate a need for that posi-    filed a petition for
tion. Capo also noted that the current      review with the U.S.
Collective Bargaining Agreement man-        Court of Appeals, 7th
dates that both sides negotiate over the    Circuit, challenging the
impact new technology might have on         Federal Motor Carrier
the work force.                             Safety Administration’s
   Capo also explained that the pos-        (FMCSA) proposal on
sibility of chassis pool operators join-    black boxes. For now,
ing USMX and be bound to the Mas-           the government says it
ter Contract, as per the ILA’s request,     only wants to mandate
would be “impossible” to achieve as the     those devices—which

16	   Logistic s Manag em en t	                                                           WWW.LO G I STI C S M G MT.C O M | August 2012
goes into effect, it’s only a matter of          replace,” Spencer says. “These costs
time before a larger, broader rule gets          will be dumped on small business
issued requiring the black boxes in all          owners.”
trucks. The black boxes are widely in                Spencer adds that OOIDA’s lawsuit



                                           analysis
use in Europe and elsewhere. In fact,            is about justifying the perceived ben-
trucks operating within the European             efits. “They’ve got to be able to justify
Union are required to have EOBRs,                it—or forget about it.”
which eliminate paper logs and greatly               The issue also reopens old wounds
increase compliance with hours-of-ser-           in the owner-operator/big company
vice regulations.                                schism. On one side is OOIDA, which
   The issue is a hot button for drivers.        has 155,000 members. On the other
For one thing, some drivers view the             side is the American Trucking Asso-
black boxes as an invasion of privacy,           ciations (ATA), which has more than
another example of “Big Brother” gov-            27,000 company members. ATA has
ernment invading their in-cab space.             come out in favor of the black boxes,
   “The rest of the story is that FMCSA          saying they improve safety and would
has pretty much made it clear that this          save lives.
is the first step. They’ve kind of tipped            ATA President Bill Graves has long
their hands that they intend to go much          supported what he calls an “incentive-
further,” said Todd Spencer, OOIDA’s             based approach” to trucking regulation
executive director. “We have pointed             compliance, including EOBRs. Last
out the shortcomings for years.”                 April, FMCSA issued a final rule man-
   For one thing, OOIDA claims that              dating EOBRs for carriers. The rule
companies that have utilized the black           provides incentives for compliant car-
boxes have no better safety ratings              riers to adopt the use of such devices
than companies that do not. Privacy is           voluntarily and sets forth certain device
another concern. Data from a trucker             design/performance specifications. The
involved in an accident could be used            rule will become effective in June 2012.
in any legal proceeding. Another issue
is cost. At a time when all truckers are
                                                     So even though the effective date is
                                                 still two years away, OOIDA says the
                                                                                                    Celebrating
facing an increasing regulatory burden           time to act is now. “The legal issues               27 Years
                                                                                                     of Quest
and higher fuel costs, OOIDA says                this raises have to be addressed—and
these black boxes could not survive a            addressed now,” Spencer says. “You
rigid cost/benefit analysis.
   “Electronic on-board recorders are
                                                 can’t wait on those things. That dog
                                                 doesn’t hunt.”                                     for Quality
no more accurate than paper logs they                —John D. Schulz, Contributing Editor             Awards
parcel
                                                                                                                 Holland.
USPS to put FedEx contract up for bid                                                                            Your Leader
                                                                                                                 in Next-Day
WASHINGTON, D.C.—In a 10-K                       to strive for the best value in the fulfill-
filing with the Securities and Exchange          ment of its service obligations, includ-                        Delivery.
Commission, FedEx said last month                ing those associated with air and ground         And proud to be recognized
that the United States Postal Service            transportation procurements,” said a             for excellence within both
plans to solicit proposals for domestic          USPS official. “The existing contract            the Midwest/North Central
air services that are currently provided         with FedEx is the Postal Service’s single        Regional LTL Motor
by FedEx.                                        largest air transportation agreement.
                                                                                                  Carriers and Expedited
    These services are for various USPS          While no decision has been made to
offerings, including First-Class, Pri-           the existing contract, the Postal Ser-           Motor Carriers 2012 Quest
ority, and Express Mail. The current             vice is evaluating all of its options as we      for Quality categories.
agreement between the USPS and                   move forward with our efforts to return
FedEx dates back to 2001 and expires             to long-term financial stability, while
in September 2013. According to                  maintaining excellent service for all our
industry estimates, this contract is val-        customers.”
ued at more than $1 billion.                        The USPS said that it incurred a
    “The U.S. Postal Service continues           new loss of $3.2 billion during the fiscal                             866.465.5263

August 2012 | WWW.LO G I STI C S M G MT.C O M	                                                  L o g i s t i c s Manag e me nt 	   17
The World’s Most Successful Supply Chain
   Management Leaders Have Connections.


                              lAtest
   greAt           globAl   reseArch                                                                                     AmAzing
networking       AttendAnce                                                                        over 3,000
                                                                          interActive                                    sessions
                                                                                                   Attendees
                                                     hundreds             discussions
                                                     of topics




                                                   So Can You.
             Having the right connections is critical to your organization’s success. And to your career.
   At cscmp’s Annual global conference, september 30-october 3 in Atlanta, georgia, you’ll make the most important
   connections in the world in just three-and-a-half days.
   	   •	Connect	to	the	latest	industry	developments.	
   	   •	Connect	with	the	best-known	leaders	in	the	field.
   	   •	Connect	to	the	people,	ideas,	and	opportunities	that	will	take	your	career	to	the	next	level—and	beyond.	
   	   •	Connect	with	your	peers.
   	   •	Connect	to	the	global	marketplace.	

       Don’t miss Major Session Speaker…                              …and Closing Session Speaker
                       T. Boone Pickens                                                Erik Wahl
                       Energy Executive                                                Artist, Author, Entrepreneur,
                       How Natural Gas Can Positively                                  Founder, The Wahl Group
                       Impact the Trucking Industry—                                   The Art of Vision
                       And What this Means to Your
                       Supply Chain

                              Register at cscmpconference.org by August 31, 2012 and
                                     save $150 US on regular registration rates!




                                  The World’s Leading Source for the Supply Chain Profession.™                         cscmp.org
analysis
Will UPS step into the ring?
second quarter, following a $3.3 billion         about $1.4 billion for FedEx in its fis-
fiscal first quarter loss and a $5.1 billion     cal year through May 2012. Accord-
fiscal year 2012 loss. USPS officials            ing to the report, FedEx spokesman
said that despite ongoing management             Jess Bunn said that during the 11-year
actions that have grown and improved             period of the relationship between
efficiency, these sizable losses are             FedEx and USPS, FedEx has “raised
expected to continue until key provi-            the service levels and reliability of the
sions of its five-year business plan move        Postal Service product,” adding “that
forward. Previous losses in recent years         record of success will be an important
include $8.5 billion for fiscal year 2010        consideration.”
and $3.8 billion for fiscal year 2009.              But that sentiment does not appear
   In terms of what FedEx competitor             to be a detriment to UPS in any way.
might step in and win the USPS con-                 “UPS has informed the USPS that it
tract when it expires in 2013, one obvi-         definitely intends to bid on this work,”
ous candidate would be its top compet-           UPS spokesman Norman Black told LM.
itor, UPS.                                       “UPS absolutely believes it can support
   “UPS, I suspect, has been lobbying
that the $1 billion in business be com-
                                                 the Postal Service’s commitment to its
                                                 mail customers by enhancing the effi-            You know
petitively bid considering the financial         ciency of the mail system while creating      what makes a good
woes the USPS has had,” said Jerry               new growth opportunities for UPS.”           regional LTL carrier.
Hempstead, president of Hempstead                   UPS today acts as a customer, ven-
Consulting. “It’s possible that a solution
comes out of left field from ABX Air,
                                                 dor, and supplier to the USPS as well
                                                 as a competitor, Black explained. And           And now...
ASTAR, or Atlas. But by far the larg-            since 2006, UPS has provided airlift           the entire industry
est threat is from UPS if they want the          services for the transport of First Class
business. UPS can take it on, and the            and Priority Mail and remains focused
                                                                                                  knows it, too.
USPS would not miss a beat.”                     on providing the best, most reliable ser-
   A Bloomberg report noted that the             vice possible and growing its relation-                     For 18 years,
USPS contract represents more than 3             ship for the future, said Black.
                                                                                                             New Penn has
percent of FedEx’ sales and generated                  —Jeff Berman, Group News Editor
                                                                                                             earned Quest for
trade                                                                                                        Quality honors.
                                                                                                And this year, we’ve won
Port Tracker report is optimistic about                                                         two – within the Expedited
import volumes in coming months                                                                 Motor Carriers and North-
                                                                                                east/Mid-Atlantic Regional
NEW YORK CITY—The near-term                      cargo volume to increase 1.6 percent           LTL Motor Carriers categories.
outlook for import cargo volume at U.S.-         annually, with modest annual gains
based retail container ports appears to          expected in subsequent months into the
be solid, according to the most recent           holiday shipping cycle. The ports sur-
edition of the Port Tracker report by the        veyed in the report include: Los Angeles/
National Retail Federation (NRF) and             Long Beach, Oakland, Tacoma, Seattle,
Hackett Associates.                              Houston, New York/New Jersey, Hamp-
  The report is calling for July import          ton Roads, Charleston, and Savannah,                                800.285.5000

August 2012 | WWW.LO G I STI C S M G MT.C O M	                                               L o g i s t i c s Manag e me nt 	   19
Executive Summit
                                   North America
                                   The Next Generation Executive
                                   Challenges on the Path to Supply Chain Success




Join the world's
top supply chain leaders.
Supply Chain Council invites supply chain leaders to join us at the          Indian Wells, CA
Executive Summit North America 2012. The Summit is designed to               18-20 September 2012
support supply chain and operations professionals through opportuni-         Miramonte Resort  Spa
ties to share ideas and network with peers, while learning from
renowned speakers.                                                           hosted by:

This year's executive summit will include topics that supply chain execu-
tives have expressed as major impactors on their decision-making. The
effects these decisions have had on their professional development as
an executive and the evolution of their organizations will be incorporated
into the sharing. Topics will include:
                                                                             sponsored by:

   Surmounting Supply Chain Disruption to Evolve Growth
   Made in America, Again: Why Manufacturing Will Return to the U.S.
   Supply Chain Challenges in the New Global Economy
   Global Challenges of Interconnected Risk
   The Birth of an Electronics Supply Chain
   Integrated Business Planning at Hospira...a Matter of Life and Death


Confirmed Speakers:
Denise Layfield                       Linda Conrad
McCormick  Company                   Zurich Financial
Dan Gilbert                           Jared Sullivan
Barnes  Noble, Inc.                  CBRE Econometric Advisors
Hal Sirkin                            Michael Moore
The Boston Consulting Group           Hospira, Inc.
                                                                             Learn More  Register
James Hill                                                                   www.scc-execsummit.org/na
Targus Group International, Inc.                                             +1 202 962 0440
Our
                                                                                                      19th Quest
as well as the new addition of Miami in
this report.
                                                    At a time when mixed economic sig-
                                                 nals prevail and many economists are
                                                                                                     for Quality
   In recent editions of the report, Port
Tracker stated that the first half of 2012
                                                 skeptical about the strength of the econ-
                                                 omy, Hackett Associates President Ben
                                                                                                       Award…


                                            analysis
would total 7.3 million TEU (twenty-foot         Hackett said that his firm remains opti-
equivalent units), but this report said that     mistic that consumers will remain active.
the first half topped that at 7.5 million           “We think June will be up nearly 5
TEU, which was up 2.6 percent annually.          percent annually, and we think most of
   The 2011 total was 14.8 mil-                  that will be driven by still-low invento-
lion TEU, which was up 0.4 percent               ries,” said Hackett. “Any requirements
over 14.75 million TEU in 2010, and              for orders for back-to-school season in
according to NRF estimates, retail sales         August and the beginning of holiday
are expected to increase by 3.4 percent          shopping in November will result in
to $2.53 trillion.                               increased volumes. New housing starts
   “Whether consumers are going to               are also continuing to grow and are still
have the confidence to spend during              positive. We think things are not as bad
the next few months depends on what              as perhaps some economists and com-
happens with employment, but retail-             mentators are making them out to be.”
ers are being cautiously optimistic,”               While growth is expected through
said NRF Vice President for Supply               the rest of the year, Hackett said an
Chain and Customs Policy Jonathan                abundance of ocean capacity still
Gold. “Sales can fluctuate from month            remains. “This situation is likely to put
to month, but these import numbers               pressure on pricing, which has fluctu-
show that retailers are still expecting          ated to a fair degree,” added Hackett.
this year to be better than last year.”                —Jeff Berman, Group News Editor

mergers and acquisitions


Genesee  Wyoming set to buy RailAmerica
GREENWICH, Conn.—The two larg-                   of equity or equity-linked securities.
est short line and regional rail opera-              “Today is a very shining day for GW
tors in North America will become                as we are announcing our largest acqui-
one, with last month’s announcement
that Genesee  Wyoming (GW) will
                                                 sition in our history,” said GW Presi-
                                                 dent and CEO Jack Hellman. “The
                                                                                                   and it’s still
acquire RailAmerica for an all-cash
purpose price of $27.50 per share—or
                                                 combination of GW and RailAmerica
                                                 is an inherently logical one as the over-
                                                                                                    a big deal.
roughly $1.39 billion.                           lapping holding company structure of
    GW officials said that this acqui-          our two organizations has the capacity to
sition will boost its ability to serve its       significantly unlock shareholder value.”
industrial partners and Class I railroad             Hellman also explained that the trans-                  Honored
partners, yield significant synergies and        action is strategically transformational in                 with a 2012
provide strong leverage to the eventual          terms of North American operations, as it                   Expedited
economic recovery of the U.S. econ-              will operate 108 railroads over more than                   Motor
omy, and create a powerful platform for          12,000 track miles in North America.
future industrial developments along                 “This is an exciting day for both Rail-       Carriers Award.
the railroads in the 37 states where             America and Genesee  Wyoming,”                   Reddaway. The next-day
QW operates. The two companies                  said John Giles, president and CEO of             delivery leader and best,
cumulatively account for 108 railroads.          RailAmerica. “From this strong base of            largest regional carrier in
    This acquisition, added GW offi-            operations and having unlocked signifi-           the West.
cials, is subject to approval by the U.S.        cant shareholder value, a combination
Surface Transportation Board (STB) and           with Genesee  Wyoming is the logical
is expected to close as early as the third       next step in creating a combined orga-
quarter. GW said it expects to fund the         nization that will be a powerful driver of
transaction and simultaneous refinanc-           North American rail traffic for decades
ing of its existing debt with about $2 bil-      to come.”
lion of new debt and about $800 million                —Jeff Berman, Group News Editor                                 888.420.8960

August 2012 | WWW.LO G I STI C S M G MT.C O M	                                                 L o g i s t i c s Manag e me nt 	   21
Moore on



                                LTL Pricing:
                                The devil is in the details
         shippers are increasingly telling me that the                   a single shipment unaccompanied by any other ship-
        number of options in the less-than-500-pound ment. I suggest you read your rules or pricing tariff,
        shipment market confuses them. The one thing or ask carrier representative.
        that many can understand is that costs continue to                   3) An absolute minimum charge (AMC). This
        climb despite the deregulation of rates. However, third minimum charge is the charge below which
        enormous savings can be achieved by knowing your a carrier simply will not go. Even after contract dis-
        shipment weight and distance, direction, and cube counts are applied, shippers may find they are sub-
        as well as the capabilities of your carrier.                     ject to an AMC buried in the rules tariff of the carrier.
            The less-than-500-pound shipment market                          Let’s look at an actual carrier tariff with a recent
        makes up over 60 percent of LTL shipments rate increase of a 5.9 percent “average” and see
        according to Dynarates, a freight transportation what it looked like in the lower weight breaks.
        consultancy. In the meantime, the market has While heavy loads are increased in the 3 percent
        many providers and options, from LTL carriers, to 5 percent range, minimums increased 10 per-
        various third party “hundredweight” and “multi- cent, less than 500 pounds by 9 percent, and 500
        weight” consolidation programs, truckload stop pounds to 1,000 pounds increased 8 percent. Now
        off, and pool distribution with and without pallets. we see the devil is in the details.
            For simplicity, many shippers include these
        smaller shipments in their regular LTL mix
        tendered to their carrier each day. But, ship- The less-than-500-pound shipment rates
        pers be aware: These packages are a major
        focus for increased revenues by LTL carriers.
                                                                    are a favored place to bump up charges,
            The less-than-500-pound shipment rates accessorials, and minimums.
        are a favored place to bump up charges,
        accessorials, and minimums. The effect of
        a general rate increase will vary for individual cus-                These example minimum charges in a current
        tomers and shipments based on characteristics 2012 rules and pricing tariff will exceed well over
        such as geography, lane, product classification, $100.00. With the weight breaks resulting in large
        weight, and dimensions. But for small shipments, percentage differences in scales, every pound you
        the LTL carriers have made a significant change in can take off a shipment is important. Leading hun-
        the minimum charge. Most LTL carriers now have dredweight and multi-weight services don’t have pal-
        three minimum charges that are based upon weight let weight or pallet cost, reducing shipment weight
        breaks.                                                          by a substantial 40 pounds—the weight of the pallet.
            Every class rated LTL shipment you make may                      How do we manage all those details? A good TMS
        be subject to:                                                   and accurate attention to your shipment weight and
            1) A standard minimum charge, subject to the distance, pallet, and non-pallet selection of carriers
        additional charges and weights.                                  can help you avoid missing opportunities.
            2) Single shipment minimum charge, or “SSMC.”                    As your product’s freight classification increases
        This charge, higher than the normal per shipment and the distance your shipment moves increases,
        minimum charge, applies when the carrier picks up the charges will increase. Pay close attention to the
                                                                         dimensions, distance (zone), and weight breaks.
        Peter Moore is a Program Faculty Member at the University of         When was the last time you read the rules tar-
        Tennessee Center for Executive Education, Adjunct Professor at   iff and discussed the important weight category of
        The University of South Carolina Beaufort, and Partner in Supply
        Chain Visions, a consultancy. Peter can be reached at pete@
                                                                         less than 500 pounds that could represent 40 to 50
        scvisions.com.                                                   percent of your volumes? M


22	   Logistic s Manag em en t	                                                                WWW.LO G I STI C S M G MT.C O M | August 2012
IN AND OUT OF THE SOUTH
SHORT FOR LOUISVILLE TO LONDON
AND SHANGHAI TO SAVANNAH




International shipping solutions
customized to fit in with your plans.
Simple supply chain solutions.
                                         THINK RED INSTEAD
Customs made easy.                       1-800-AVERITT
Fast transit times.

Visit averittexpress.com/international
    facebook.com/averittexpress
Pearson on



                                   Essential capabilities for
                                   emerging markets
        in last month’s column,
        we presented some dramatic                     Trade involving emerging markets
        research insights about emerg-
        ing markets. By 2020, 57 per-                      18,000
                                                                             Export values (bar graph, left axis)
                                                                                                                                                          440
        cent of the world’s economic                       16,000            Indexed export values (line graph, right axis)
                                                                                                         graph                                            400
        growth could come from
                                                           14,000                                                                                         360
        emerging markets. Emerging
        market household incomes are                       12,000                                                                                         320
                                                       U.S. $ billion




                                                                                                                                                                U.S. $ billion
        expected to increase by a total
                                                           10,000                                                                                         280
        of $8.5 trillion between 2010
        and 2020. And if emerging-                          8,000                                                                                         240
        market-to-emerging-market                           6,000                                                                                         200
        (E2E) exports continue to
        increase at their current rate,                     4,000                                                                                         160

        they will outpace developed-                        2,000                                                                                         120
        country-to-developed-country
                                                                0                                                                                         80
        (D2D) volumes by 2013.                                     2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
            At the company level, our
        findings were no less striking.                                    Emerging to emerging (E2E)                  Emerging to developed (E2D)
        There are now 117 emerg-                                           Developed to emerging (D2E)                 Developed to developed (D2D)
        ing market companies in the
        Fortune Global 500 (a six-fold                                                                            Source: IMF Direction of Trade Statistics
        increase since 2000). Twenty-
        two emerging-market multi-                  In 2000, the total value of the world’s D2D transactions was roughly
        nationals replaced companies equal to the sum of all transactions involving emerging markets (E2D,
        from more-developed markets D2E and E2E). By 2010, the sum of all D2D transactions was less than
        in 2011 alone. And in 2011, 70 one third the sum of all transactions involving emerging markets.
        percent of the Fortune Global
        500’s fastest-growing companies (by revenue) rep- positioned to smoothly leverage shifts in Brazil-
        resented emerging markets.                                           ians’ buying behaviors—from door-to-door sales to
            But what can companies learn from the pio-                       urban “high-street” settings.
        neering work that leading-practice “globalizers”                         2. Uncover latent demand. Identifying
        have done? Here are six key capabilities that                        population segments that may previously have
        highly effective companies are leveraging to work                    been overlooked has huge potential. First Energy
        and sell in emerging markets.                                        uses fuel pellets made from agri-waste to run the
            1. Engage with local stakeholders. Tight                         smokeless “Oorja” stoves it sells across India. In
        connections with communities, suppliers, dis-                        China’s rural Sichuan province, Haier sells wash-
        tributors, and consumers can open doors and                          ing machines specifically designed and labeled
        help keep them open. To help penetrate the fast-                     to “wash clothes, sweet potatoes, and peanuts.”
        growing Brazilian market, L’Oréal counts on retail To reach large rural population segments, Brazil’s
        partnerships to help forge new consumer rela-                        Banco Bradesco operates a floating bank branch
        tionships through displays and personal beauty                       on the Amazon River.
        advisers. By connecting with retailers, L’Oréal is                       3. Seed future demand. “Enlightened self
                                                                             interest”—aligning business success with socio-
        Mark Pearson is the managing director of the Accenture’s Sup-        economic development—is a tried and true strat-
        ply Chain Management practice. He has worked in supply chain         egy. With this in mind, GSK developed its Access
        for more than 20 years and has extensive international experience,
        particularly in Europe, Asia, and Russia. Based in Munich, Mark
                                                                             to Medicine program. One of the initiative’s cor-
        can be reached at mark.h.pearson@accenture.com                       nerstones is dramatically reduced pricing, which


24	   Logistic s Manag em en t	                                                                              WWW.LO G I STI C S M G MT.C O M | August 2012
Pearson on

has helped GSK build new markets                culture. For example, it launched             when it comes to carving inroads
and make it easier for people to obtain         meritocratic promotion and pay                in emerging markets, companies
vital medicines.                                into a system that traditionally              are generally limited only by their
   4. Explore public/private part-              embraced seniority and reverence              imaginations, vision, market-
nerships. Global companies some-                for elders.                                   research skills, and the willingness
times find that working hand in glove              For every example given here,              to put their money where their
with government is easier in emerging           there are thousands more. In fact,            markets are. Ⅺ
economies than in developed ones.
South Korea’s Information Infrastruc-
ture (KII) Plan was launched with the
goal of connecting more than 80 per-
cent of households to broadband ser-
vices. Private-sector investments in the
project totaled $14.5 billion, while the
                                                    The Global Economy
South Korean government added $1.76
                                                      Right at Your
                                                      Dock Door
billion in loans. Increased availability
of Internet access has helped several
South Korean companies become
world leaders in market sectors such as                                                                            The heritage continues.
online games.
                                                      Now more than ever, service, efficiency and quality
When it comes to carving                              are not an option but a necessity. Your real estate is
                                                      no exception.
inroads in emerging markets,
                                                      That’s why Watson Land Company’s buildings are
companies are generally                               designed to maximize your distribution efficiency.
limited only by their                                 By providing flexible properties strategically located
                                                      near major sea ports, airports and railways, we make
imaginations, vision, market-                         our building your competitive advantage.
research skills, and the
willingness to put their money
where their markets are.
   5. Prepare leaders for tomor-
row’s global realities. According to
the aforementioned research, a key
feature of “successful globalizers” is
leadership teams that are widely com-
mitted to entering, expanding and
personally participating in high-growth
markets. To help ensure that future
leaders have diverse international expe-
rience, Nestlé assigns many of its best
and brightest to a 30-month stint in a
foreign market. India’s Tata Commu-
nications has designed an entirely new
operating model to incorporate local
leadership expertise into the company’s
global operations.
   6. Create a change-friendly
culture. Stronger emphasis on emerg-
ing markets requires corporate cultures
that are comfortable with uncertainty,
complexity and change. Samsung has
been transforming how it thinks, feels,
                                                    Scan with your smart phone
                                                                                                               310.952.6400
                                                                                                         www.watsonlandcompany.com
and works by drawing select Western
business practices into its corporate

August 2012 | WWW.LO G I STI C S M G MT.C O M                                                           L O G I S T I C S MANAG E ME NT      25
Andreoli on



                               Think twice: There’s a
                               danger to ditching diesel
        the average truck consumes
        roughly 11,000 gallons of die-
        sel per year. Consequently, even
        minor shifts in fuel prices have
        a significant impact on operat-
        ing costs. For instance, when
        applied to a fleet of 100 trucks, a
        price drop of 25 cents per gallon
        generates annual savings exceed-
        ing a quarter of a million dollars.
            Of course, in a competitive
        environment, some, if not all
        of these savings, are passed on
        to shippers, but the opposite is
        also true. When prices increase,
        shippers, carriers, and consum-
        ers all take a hit.
            As the price spread between
        oil and natural gas reached an
        all-time high, the price differen-
        tial between compressed natural
        gas (CNG) and diesel yawned to
        $1.80 per gallon (measured on
        an energy equivalence basis). The promise of such savings            down as production grew faster than consumption. On
        provides a compelling reason to convert all or part of a fleet       the other side of the equation, diesel prices have risen as
        to natural gas.                                                      demand growth—especially from emerging markets—out-
            In addition to fuel savings, natural gas powertrains are         paced supply.
        less complex, require less downtime for maintenance and                 Addressing these issues systematically requires the
        repair, and are less costly to maintain. On the flip side of the     evaluation of factors that are likely to influence supply and
        coin, equipment costs are higher, roughly $30,000 or more            demand for both natural gas and diesel. The number of
        per truck, and switching to CNG (or potentially liquefied            natural gas drilling rigs in operation has fallen off a cliff,
        natural gas, LNG) requires that facilities be upgraded and           declining 36 percent over six months. This precipitous
        employees be trained and certified. Additional consider-             decline has occurred for two reasons.
        ations regarding the availability of fueling infrastructure,            First, neither natural gas spot prices nor futures prices
        refueling time, vehicle weight, and residual value must also         support current drilling efforts. A conservative estimate puts
        be made.                                                             the average full-cycle marginal cost of production in the $6
            As a general rule of thumb, a price differential of roughly      to $7 per million BTU (mmBTU) range. In April, natural
        $1.50 is needed to break even on the investment in two               gas spot prices bottomed out at $1.82/mmBTU, and they
        years. The question at hand asks whether or not the price            remain below $3.00/mmBTU today.
        spread will persist long enough to cover the payback period             Second, the same drilling equipment and techniques
        for the initial investment. To answer this question requires         can be redeployed to produce shale oil, which generates
        thoughtful evaluation of the factors that are responsible for        higher returns. Consequently, on the supply side, though
        the yawning price spread.                                            natural gas inventories remain high and will likely remain
            Natural gas production boomed after the introduction             high for some time to come, they will eventually decline as
        of hydraulic fracturing technologies, and prices were forced         a result of the recent pullback in drilling activity.
                                                                                On the demand side of the natural gas equation, historically
        Derik Andreoli, Ph.D.c. is the Senior Analyst at Mercator            low prices are driving major shifts in domestic consumption. In
        International, LLC. He welcomes any comments or questions, and can
        be contacted at dandreoli@mercatorintl.com.
                                                                             the year and a half since January 2010, the share of natural gas



26	   Logistic s Manag em en t	                                                                WWW.LO G I STI C S M G MT.C O M | August 2012
THIS TIME YOU
DELIVERED FOR US.
WE’D LIKE TO THANK OUR CUSTOMERS FOR
RECOGNIZING OUR CONTINUED COMMITMENT
TO HELP YOU KEEP YOUR PROMISES.

We’re honored to receive Logistics Management’s 28th Annual
Quest for Quality Award for “Expedited Motor Carriers” and
“Multiregional LTL Carriers.” By keeping promises, OD has
become one of today’s leaders in transportation.




                                                                                                                                                                     TM




Old Dominion Freight Line, Inc., the Old Dominion logo and Helping the World Keep Promises are trademarks of Old Dominion Freight Line, Inc. All other
trademarks identified herein are the property of their respective owners. © 2011 Old Dominion Freight Line, Inc., Thomasville, N.C. All rights reserved.
                                                                                                                                                          1.800.432.6335   | odfl.com
M1OD0013.07.11
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl
Logistics201208 dl

More Related Content

What's hot

EP05_08Cleary_AGA
EP05_08Cleary_AGAEP05_08Cleary_AGA
EP05_08Cleary_AGA
finance49
 
Autumn 2007 Friend to Friend Newsletter, Friends of the Foothills
Autumn 2007 Friend to Friend Newsletter, Friends of the FoothillsAutumn 2007 Friend to Friend Newsletter, Friends of the Foothills
Autumn 2007 Friend to Friend Newsletter, Friends of the Foothills
Friends of the Foothills
 
scalinguptofacemidstreamchallengesoctober2016_final (1)
scalinguptofacemidstreamchallengesoctober2016_final (1)scalinguptofacemidstreamchallengesoctober2016_final (1)
scalinguptofacemidstreamchallengesoctober2016_final (1)
Eric Kuhle
 
BNSF 2003 annrpt
BNSF 2003 annrptBNSF 2003 annrpt
BNSF 2003 annrpt
finance16
 

What's hot (10)

The Short Tale: Near-Sourcing Trends, in World Trade Magazine, by Benjamin Go...
The Short Tale: Near-Sourcing Trends, in World Trade Magazine, by Benjamin Go...The Short Tale: Near-Sourcing Trends, in World Trade Magazine, by Benjamin Go...
The Short Tale: Near-Sourcing Trends, in World Trade Magazine, by Benjamin Go...
 
Freight and Logistics Industry Insights-December 2017
Freight and Logistics Industry Insights-December 2017Freight and Logistics Industry Insights-December 2017
Freight and Logistics Industry Insights-December 2017
 
Resin Exports
Resin Exports Resin Exports
Resin Exports
 
EP05_08Cleary_AGA
EP05_08Cleary_AGAEP05_08Cleary_AGA
EP05_08Cleary_AGA
 
The Short Tail: Near-Sourcing Trends Create New Winners and Losers in the Sup...
The Short Tail: Near-Sourcing Trends Create New Winners and Losers in the Sup...The Short Tail: Near-Sourcing Trends Create New Winners and Losers in the Sup...
The Short Tail: Near-Sourcing Trends Create New Winners and Losers in the Sup...
 
Autumn 2007 Friend to Friend Newsletter, Friends of the Foothills
Autumn 2007 Friend to Friend Newsletter, Friends of the FoothillsAutumn 2007 Friend to Friend Newsletter, Friends of the Foothills
Autumn 2007 Friend to Friend Newsletter, Friends of the Foothills
 
A structural model for forecasting the shipping market
A structural model for forecasting the shipping marketA structural model for forecasting the shipping market
A structural model for forecasting the shipping market
 
Vietnam sea transportation update
Vietnam sea transportation   updateVietnam sea transportation   update
Vietnam sea transportation update
 
scalinguptofacemidstreamchallengesoctober2016_final (1)
scalinguptofacemidstreamchallengesoctober2016_final (1)scalinguptofacemidstreamchallengesoctober2016_final (1)
scalinguptofacemidstreamchallengesoctober2016_final (1)
 
BNSF 2003 annrpt
BNSF 2003 annrptBNSF 2003 annrpt
BNSF 2003 annrpt
 

Viewers also liked

Generic pharma sector; differentiating the best from the rest
Generic pharma sector; differentiating the best from the rest Generic pharma sector; differentiating the best from the rest
Generic pharma sector; differentiating the best from the rest
VIJAYENDRAMBA
 
MyVenture.co.in CrowdFunding in India
MyVenture.co.in CrowdFunding in IndiaMyVenture.co.in CrowdFunding in India
MyVenture.co.in CrowdFunding in India
Kamal Laungani
 

Viewers also liked (15)

Chicago Cleaning Service
Chicago Cleaning ServiceChicago Cleaning Service
Chicago Cleaning Service
 
Designing Custom Metal Signs - Material Choices (Part 2)
Designing Custom Metal Signs - Material Choices (Part 2)Designing Custom Metal Signs - Material Choices (Part 2)
Designing Custom Metal Signs - Material Choices (Part 2)
 
Medien hb final_2015
Medien hb final_2015Medien hb final_2015
Medien hb final_2015
 
CaptureIt! Cards Introduction
CaptureIt! Cards IntroductionCaptureIt! Cards Introduction
CaptureIt! Cards Introduction
 
1000 Mal Gesehen Teil 1
1000 Mal Gesehen Teil 11000 Mal Gesehen Teil 1
1000 Mal Gesehen Teil 1
 
Project KolaNet - Rethinking IT Support for the Environment
Project KolaNet - Rethinking IT Support for the EnvironmentProject KolaNet - Rethinking IT Support for the Environment
Project KolaNet - Rethinking IT Support for the Environment
 
Es consulting webinar series from idea to innovation mike allen of everything...
Es consulting webinar series from idea to innovation mike allen of everything...Es consulting webinar series from idea to innovation mike allen of everything...
Es consulting webinar series from idea to innovation mike allen of everything...
 
Generic pharma sector; differentiating the best from the rest
Generic pharma sector; differentiating the best from the rest Generic pharma sector; differentiating the best from the rest
Generic pharma sector; differentiating the best from the rest
 
SCM & Logistics Technology M&A
SCM & Logistics Technology M&ASCM & Logistics Technology M&A
SCM & Logistics Technology M&A
 
Institute of Educational Leadership
Institute of Educational Leadership Institute of Educational Leadership
Institute of Educational Leadership
 
2008 07 payoff magazine
2008 07 payoff magazine2008 07 payoff magazine
2008 07 payoff magazine
 
Incorporating Universal Design Concepts Into Study Abroad
Incorporating Universal Design Concepts Into Study AbroadIncorporating Universal Design Concepts Into Study Abroad
Incorporating Universal Design Concepts Into Study Abroad
 
Om Yoga UK-March 2015
Om Yoga UK-March 2015 Om Yoga UK-March 2015
Om Yoga UK-March 2015
 
MyVenture.co.in CrowdFunding in India
MyVenture.co.in CrowdFunding in IndiaMyVenture.co.in CrowdFunding in India
MyVenture.co.in CrowdFunding in India
 
Business Analytics Made Easy for SAP
Business Analytics Made Easy for SAPBusiness Analytics Made Easy for SAP
Business Analytics Made Easy for SAP
 

Similar to Logistics201208 dl

5 elements fuelling the world of supply chain
5 elements fuelling the world of supply chain5 elements fuelling the world of supply chain
5 elements fuelling the world of supply chain
Victoriya Gouchtchina
 
Excerpt Spend Management AS 2004
Excerpt Spend Management AS 2004Excerpt Spend Management AS 2004
Excerpt Spend Management AS 2004
David Fisher
 
Trends In Global Transportation Management
Trends In Global Transportation ManagementTrends In Global Transportation Management
Trends In Global Transportation Management
jamie.mahoney
 
2015 Year in Review of Intercity Bus Service in the United States
2015 Year in Review of Intercity Bus Service in the United States2015 Year in Review of Intercity Bus Service in the United States
2015 Year in Review of Intercity Bus Service in the United States
Heather Spray
 
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-ThemOil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
Ross Van Allen
 

Similar to Logistics201208 dl (20)

5 elements fuelling the world of supply chain
5 elements fuelling the world of supply chain5 elements fuelling the world of supply chain
5 elements fuelling the world of supply chain
 
Peer group summary
Peer group summaryPeer group summary
Peer group summary
 
HDL Executive Briefing
HDL Executive BriefingHDL Executive Briefing
HDL Executive Briefing
 
Peer group summary
Peer group summaryPeer group summary
Peer group summary
 
Excerpt Spend Management AS 2004
Excerpt Spend Management AS 2004Excerpt Spend Management AS 2004
Excerpt Spend Management AS 2004
 
benjamin gordon in investor's business daily on the logistics outlook
benjamin gordon in investor's business daily on the logistics outlookbenjamin gordon in investor's business daily on the logistics outlook
benjamin gordon in investor's business daily on the logistics outlook
 
Supply Chain Flexibility Are you ready to dance?
Supply Chain Flexibility Are you ready to dance?Supply Chain Flexibility Are you ready to dance?
Supply Chain Flexibility Are you ready to dance?
 
Trends In Global Transportation Management
Trends In Global Transportation ManagementTrends In Global Transportation Management
Trends In Global Transportation Management
 
Road freight industry analysis
Road freight industry analysisRoad freight industry analysis
Road freight industry analysis
 
Snapshot report - Sustainability in Trucking
Snapshot report - Sustainability in TruckingSnapshot report - Sustainability in Trucking
Snapshot report - Sustainability in Trucking
 
April 2, 2021 Shipping, Supply Chain and Transportation Market Update
April 2, 2021 Shipping, Supply Chain and Transportation Market UpdateApril 2, 2021 Shipping, Supply Chain and Transportation Market Update
April 2, 2021 Shipping, Supply Chain and Transportation Market Update
 
Freight and Logistics M&A Landscape – Summer 2018
Freight and Logistics M&A Landscape – Summer 2018Freight and Logistics M&A Landscape – Summer 2018
Freight and Logistics M&A Landscape – Summer 2018
 
Article Published In Supply Chain Asia
Article Published In Supply Chain AsiaArticle Published In Supply Chain Asia
Article Published In Supply Chain Asia
 
April 16, 2021 Transportation & Supply Chain Market Update Report
April 16, 2021 Transportation & Supply Chain Market Update ReportApril 16, 2021 Transportation & Supply Chain Market Update Report
April 16, 2021 Transportation & Supply Chain Market Update Report
 
The Evolving Freight Forwarding Market (2018) Forwarders evolve and make inve...
The Evolving Freight Forwarding Market (2018) Forwarders evolve and make inve...The Evolving Freight Forwarding Market (2018) Forwarders evolve and make inve...
The Evolving Freight Forwarding Market (2018) Forwarders evolve and make inve...
 
Globalization Picks Up Pace as Shipping and Logistics Market Recovers
Globalization Picks Up Pace as Shipping and Logistics Market RecoversGlobalization Picks Up Pace as Shipping and Logistics Market Recovers
Globalization Picks Up Pace as Shipping and Logistics Market Recovers
 
2015 Year in Review of Intercity Bus Service in the United States
2015 Year in Review of Intercity Bus Service in the United States2015 Year in Review of Intercity Bus Service in the United States
2015 Year in Review of Intercity Bus Service in the United States
 
The Trucking Industry
The Trucking IndustryThe Trucking Industry
The Trucking Industry
 
LogiSYM Magazine - April 2016
LogiSYM Magazine - April 2016LogiSYM Magazine - April 2016
LogiSYM Magazine - April 2016
 
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-ThemOil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
Oil-and-Gas-Transportation-Mistakes-and-How-to-Correct-Them
 

Recently uploaded

0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
Renandantas16
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
lizamodels9
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
Matteo Carbone
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 

Recently uploaded (20)

0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf0183760ssssssssssssssssssssssssssss00101011 (27).pdf
0183760ssssssssssssssssssssssssssss00101011 (27).pdf
 
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
Russian Call Girls In Gurgaon ❤️8448577510 ⊹Best Escorts Service In 24/7 Delh...
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Insurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usageInsurers' journeys to build a mastery in the IoT usage
Insurers' journeys to build a mastery in the IoT usage
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 

Logistics201208 dl

  • 1. AUGUST 2012 WWW.LOGISTICSMGMT.COM ® 2012 29th Annual Quest for Quality LTL: Winning over carrier partners 56 Going Wireless evolution 60 for gold Page 30 Labor management 64 QUARTERLY TRANSPORTATION MARKET UPDATES OCEAN CARGO: Can we still be friends? 68S LTL: Profitability improving 74S
  • 2. Your Transportation Solutions Provider Thank you for naming PITT OHIO Best in the Quest 18 Time Quest for Quality Award Winner For Northeast/Mid-Atlantic Regional LTL Carrier 8 Time Quest for Quality Award Winner For Expedited Motor Carrier Like us on Facebook or Follow us on Twitter to find out how you can celebrate with us. www.pittohio.com find us follow us join us
  • 3. 2012 We are honored to be a recipient of this award for the 10th year in row, as voted by our customers. Terminals: Iowa City, IA - Alanta, GA - Carlisle, PA - Chester, VA - Columbus, OH - Jacksonville, FL Kingsport, TN - O’Fallon, MO - Olive Branch, MS - Phoenix, AZ - Dallas, TX Heartland Express • 901 N. Kansas Ave. North Liberty, IA 52317 800-451-4621 • www.heartlandexpress.com • marketing@heartlandexpress.com Publically traded since 1986 on NASDAQ - HTLD
  • 4. Get your daily fix of industry news on logisticsmgmt.com An executive summary of industry news n Earnings growth…check! Although it term strategic advantages, and still continue to sounds like a broken record, freight transporta- meet existing service standards. tion companies continue to post strong results amid the ongoing chorus of economic uncer- n ATA report zeros in on truck driver tainty. Some of the first companies to report Q2 shortage. While the challenge for carriers to earnings, including intermodal market leader find truck drivers is not new, the American J.B. Hunt, truckload carrier Werner, and Class Trucking Associations (ATA) released a report management I railroads CSX and Union Pacific, reported with guidance for carriers aimed at alleviating quarterly profit growth and pricing gains. But the many challenges that come with filling cabs. even though Q2 earnings have been positive, According to the report, more carriers are con- UPDATE many freight transportation stakeholders are sidering hiring inexperienced drivers and are exercising caution to see if that will continue turning to truck driver training schools to help to be the case, with the Peak Season forecast them place those drivers. More than half of the decidedly mixed due to cautious consumers 50 carriers surveyed in the report said that they and lack of strong demand. had operated their own driver training school, but closed it in recent years. Those same car- n UPS reports slight revenue gains. With riers said that they would consider reopening earnings reports from UPS and its biggest the schools if they can’t get enough drivers from competitor FedEx often used as a barometer their current school partners. of economic output, it looks like the recovery is slow going, with more evidence that the brakes n Diesel prices head in other direction. may be applied even harder going forward. Following a 12-week stretch in which the aver- The transportation and parcel giant reported a age price per gallon of diesel was down every 1.2 percent gain in second quarter revenue at week, according to data from the Department $13.35 billion, with much of the growth driven of Energy’s Energy Information Administration by its Domestic Express segment that UPS CEO (EIA), the pendulum for diesel prices swung Scott Davis said allowed the company to quickly back in the other direction with consecutive adapt to the needs of e-commerce shippers. gains during a three-week run through the While domestic had a strong quarter, it’s uncer- week of July 23. The highlight of that run was tain how sustainable that is, with Davis pointing the week of July 23, which saw diesel prices out that manufacturing and retail sales data climb 8.8 cents to $3.873 per gallon, marking issued in June by the Institute of Supply Man- the single highest weekly gain since the week agement and the Department of Commerce are February 13, when prices rose 8.7 cents to at their lowest levels since 2009. “Given these $3.943 per gallon. trends, UPS thinks current second half economic forecasts in the U.S. are too high, with GDP n Offer period for UPS’s acquisition of growth likely closer to 1 percent,” said Davis. TNT Express is extended. An offer period commenced by UPS for its planned $6.28 n More mail by rail. A report by the United billion acquisition of Netherlands-based TNT States Postal Service (USPS) Office of Inspec- NV slated to run through August 31 has been tor General (OIG) issued last month highlights extended. UPS said that the European Com- the fact that moving mail by rail could be mission’s review of the proposed acquisition highly advantageous and beneficial for the is now expected to move to a Phase II review USPS. According to the report, the financially because there are facets of the deal that challenged USPS could save $100 million require more time to analyze. UPS officials or more per year by shifting a portion of mail said a Phase II investigation can take up to 25 volume to rail without changing the overall weeks to complete, adding that it is likely the transportation network. The report added that offer condition relating to competition clear- by increasing its intermodal usage, the USPS ance will not be satisfied by the end of the ini- could save transportation costs, gain long- continued, page 2 >> August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manag eme nt 1
  • 5. Get your daily fix of industry news on logisticsmgmt.com continued tial offer period. Because of this, the company for the subsequent two weeks. “I congratulate said it now expects the deal to be completed the USDA Agricultural Marketing Services as during the fourth quarter of this year. well as the 10 ocean carrier members of the management n North Asia Hub for DHL. Express delivery Westbound Transpacific Stabilization Agree- ment for implementing the Container Availabil- UPDATE and logistics services provider DHL Express opened up its $175 million DHL Express North Asia Hub at Shanghai Pudong International ity program last week, and I urge full participa- tion by all U.S. shippers,” said FMC Chairman Richard Lidinsky. Airport. Covering roughly 13 acres, company officials said that the hub is able to process n Too much outsourcing? Pharmaceutical up to 20,000 documents and 20,000 parcels companies are increasingly engaging third per hour, adding that it is part of its multi-hub part logistics providers (3PLs), but may be Asian network that is comprised of four hubs abandoning too much control over their busi- in Shanghai, Hong Kong, Bangkok, and Sin- ness. A new report by healthcare experts gapore and connect to more than 70 DHL GBI Research states that use of 3PLs is a Express gateways in Asia. growing trend in the global pharmaceuti- cal supply chain, as cost cutting measures n Rails set to fight fuel surcharge collusion encourage businesses to use outside com- allegations. Following the late June decision by panies that can offer services at competitive a U.S. District judge in the District of Columbia prices. The report says that while “direct to that granted class action certification to ship- pharmacy” and “deduced wholesaler agree- per plaintiffs in a lawsuit that maintains that four ment” models play a vital role in the UK, U.S.-based Class I railroads—Burlington North- other EU countries are boosting their direct ern Santa Fe, Union Pacific, Norfolk Southern sales, and only time will tell which approach Corp., and CSX—colluded on fuel surcharges will succeed. assessed to shippers, the four railroads are appealing the ruling, according to a Bloomberg n Temporary slowdown. A recent report report. According to the report, the railroads indicates that the slowdown in Asian rapid- asked the U.S. Court of Appeals to reverse the growth markets (RGMs) will be short-lived ruling, explaining that it could lead to a cumula- was echoed by other economists. Accord- tive $10 billion or more in potential damages. ing to Alexis Karklins-Marchay, co-leader Various reports indicate that the plaintiffs main- of the Emerging Markets Center at Ernst & tain that the railroads, which control roughly Young, slower expansion in the rapid growth 90 percent of U.S.-based freight rail volume, markets is likely this year, but will “only be a collaborated to maintain prices through fuel blip” before returning to significant growth surcharges that were part of shippers’ bills, towards the end of the year. “Soaring domestic and they also contend that this fuel surcharges demand in economies starved of investment had no direct correlation to actual fuel cost and consumption will offer business excit- increases. ing new markets for goods and services in the years ahead,” said Karklins-Marchay. As n Ag shippers get break. The Federal Mari- well as having the option of easing fiscal and time Commission (FMC) praised the United monetary policy to accelerate growth, RGMs States Department of Agriculture (USDA) for are also fortunate enough to have a growing introducing the Ocean Shipping Container middle class with increasingly higher incomes Availability Report. The report provides ship- and an appetite to spend. pers, particularly those in the agriculture sector, with the participating carriers’ estimates of n Clean cargo update. As the world transi- equipment availability for the current week as tions to low-carbon alternatives, logistics well as projected weekly container availability continued, page 4 >> 2 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 6. Menlo Worldwide Logistics. Masters of the supply chain. When it comes to finding a partner to handle your logistics needs, choose someone with the strategic expertise and experience to streamline or transform your supply chain. Through lean methodologies and innovation, we have a proven track record of delivering solutions that improve your bottom line. When you need a competitive advantage, trust the master. Visit www.menloworldwide.com for more information. Transportation Services Va s V Value-added Warehousing Su g S Supply Chain Management M t Multimodal
  • 7. Get your daily fix of industry news on logisticsmgmt.com continued and supply chain managers will continue outsourced in the past two years,” said to depend on fossil fuels for the majority of Bruce Tompkins, executive director of the management their energy needs for the foreseeable future, said Business for Social Responsibility (BSR) consortium and author of the report. “This increase signifies that more organizations UPDATE executives in San Francisco. “But with global energy consumption set to rise by 40 percent by 2030, companies need to make smarter are considering outsourced DCs over ones that are company-owned and operated.” With responses from more than 100 com- decisions about their current energy mix,” panies across nine industries, the report said Eric Olson, BSR’s senior vice president. reveals key metrics on annual logistics BSR has come out with a position through costs, DC operations, finished goods inven- The Future of Fuels, a new collaborative ini- tory turns, on-time delivery, and transporta- tiative with leading experts from the private, tion sourcing solutions. nonprofit, public, and academic sectors. BSR said that this initiative will offer shippers the n Reliable pricing. A major portal-based information they need on all of the sustainabil- ocean cargo technology provider has ity impacts of their transportation fuel choices, announced the publication of a new “reliability from climate change to human rights to eco- report” on key ocean carrier metrics. Accord- nomic development. ing to spokesmen for INTTRA, the report combines on-time performance with schedule n Ports to build. The importance of seaport- reliability measures. Shipping analyst firm related infrastructure has not been lost on SeaIntel has partnered with INTRAA to pro- President Barack Obama, who announced duce the data. “For the first time shippers can seven projects of national and regional signifi- now analyze actual container delivery time ver- cance last month. The seven projects include sus vessel arrival time on a country-by-country five harbor improvements to deepen federal level,” said Lars Jensen, CEO of SeaIntel Mari- navigation channels for larger ships (in Jack- time. “This is a game changer in how shippers sonville, Miami, Charleston, Savannah and can evaluate carrier performance and make New York/New Jersey), a project to increase more informed decisions on how their freight the height of the New York harbor’s Bayonne is moved.” Bridge to enhance navigation, and an intermo- dal container facility in Jacksonville to increase n Ocean rates may stick. Drewry’s latest rail capacity. All of the projects will benefit from Container Forecaster report highlights higher aggressive federal permit decision-making freight rates for ocean cargo carriers in 2012 and review schedules, while each directly sup- and 2013 together with improved prospects for ports a vital logistical hub. sustained profitability. The recent successful implementation of significant rate restoration n DC trends. Among some of the more initiatives by carriers in the core east-west revealing responses contained in the recently trade lanes means that most are now operating released Tompkins Supply Chain Consortium above break-even, said analysts with Drewry’s, Survey is that nearly one-third of respondent’s a London-based think freight transportation distribution center (DC) operations are entirely think tank. The report noted that carriers took outsourced. “Supply Chain Consortium data sufficient capacity out in the winter months to indicates that while many companies continue ensure that recently re-activated services have to have their own DCs staffed by their own not caused too much damage to the supply/ employees, there is an upward trend in the per- demand balance and load factors on the east- centage of DC buildings and labor being bound transpacific remain strong. M 4 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 8.
  • 9. Unyson Logistics is an award-winning 3PL that specializes in customizing solutions to fit our clients’ needs. We offer multi-modal capabilities that guarantee supply chain savings through our services, technology and expertise. Simply put, our logistics managers are the best at what they do. Unyson deploys dedicated account management, continuous improvement programs and business intelligence that combines innovative reporting with cutting-edge technology. 1-866-409-9759 UNYSONLOGISTICS.COM
  • 10. August 2012 Vol. 51, No.8 Contents QUEST FOR QUALITY Going for gold Which carriers, third-party logistics providers, and U.S. ports will walk away with a gold medal for their outstanding service performance over the past year? Our readers have 30 cast their votes, and now it’s time to reveal this year’s winners of the coveted Quest for Quality Awards. Quest for Quality 34 National LTL 46 Ports 36 Regional LTL 48 3PL 38 Truckload 50 Air Carriers 42 Rail/Intermodal 52 Freight Fowarders 44 Ocean Carriers 54 Awards preview Transportation best practices & trends LTL Roundtable: Winning over LTL Roundtable 56 carrier partners 56 With a capacity crunch upon us, it’s vital for shippers to foster strong relationships with their LTL carriers in order to maintain manageable pricing and strong service in key lanes. Our panel offers sage advice to tighten those bonds. Supply Chain & Logistics Technology Wireless Evolution: Getting closer 60 Our technology correspondent takes a closer look at what wireless technology is being adopted, how it’s being used, and what benefits Wireless evolution 60 logistics professionals are deriving from their mobile investments either inside the four walls or on the road. Warehouse/DC management Labor Management: Beyond the punch clock 64 While adoption remains low, savvy managers are putting engineered labor standards and related labor management systems to work to jumpstart productivity and gain a new level of operational visibility. Here’s how they’re getting it done. LMS 64 Logistics Management® (ISSN 1540-3890) is published monthly by Peerless Media, LLC, a Division of EH Publishing, Inc., 111 Speen St, Ste 200, Framingham, MA 01701. Annual subscrip- tion rates for non-qualified subscribers: USA $119, Canada $159, Other International $249. Single copies are available for $20.00. Send all subscription inquiries to Logistics Management, 111 Speen Street, Suite 200, Framingham, MA 01701 USA. Periodicals postage paid at Framingham, MA and additional mailing offices. POSTMASTER: Send address changes to: Logistics Management, PO Box 1496 Framingham MA 01701-1496. Reproduction of this magazine in whole or part without written permission of the publisher is prohibited. All rights reserved. ©2012 Peerless Media, LLC. August 2012 | WWW.LOGISTICSMGMT.COM Logistics Managem e nt 7
  • 11. Shift your thinking. n the past, moving freight to the far reaches of the continent meant thinking beyond a trusted relationship with a local carrier. Not any more. Now you can rely on trusted regional carriers to handle freight moving anywhere in the US, Canada and Mexico. But only if they’re a member of The Reliance Network— a seamlessly integrated network of people, assets, and information systems that provides complete North American coverage through a single, accountable source.* It’s a solution built on trust and the power of local relationships. Contact your local member carrier or visit TheRelianceNetwork.com and find out how The Reliance Network can reach farther for you. * Handling 10.8 million shipments annually throughout all of North America. SM Reaching farther for you. TheRelianceNetwork.com
  • 12. departments Get your daily news fix at logisticsmgmt.com 1 Management update 11 Viewpoint Quarterly Transportation MARKET UPDATE LT L 12 Price trends 15 News & analysis Profitability improving With pricing power back in 22 Moore on pricing the hands of the rejuvenated LTL sector, carriers are now 24 Pearson on excellence laser focused on margins while concentrating on profitable 26 Andreoli on oil & fuel freight. 68S 80 Sage advice OCEAN Logistics Management Can we still be friends? OnDemand As reported in last month’s State of Logistics Report, one of the greatest 2012 Technology Roundtable Webcast challenges facing both www.logisticsmgmt.com/2012tech shippers and carriers in the future will be the rebuilding of relationships. 74S Harnessing the waves of data As supply chain organizations evolve technologically and do a better job of collaborating with both their internal and external partners, the next challenge is the integration and interpretation of the waves of data that are now washing up on logistics and transportation Now OnDemand manager’s computer screens as a result. LM EXCLUSIVE: 28TH ANNUAL SALARY SURVEY With this in mind, we’ve collected four leading supply Go to: www.logisticsmgmt.com/salary2012 chain software and technology analysts to examine the latest trends, tools, strategies, and best practices available for better capturing and utilizing the new Pulling away from the pack onslaught of data on the way to realizing an improved According to our 28th Annual Salary Survey, salary growth level of visibility across your logistics operations. has leveled off a bit from last year’s survey. However, we also Our panelists will be discussing: found that an aging workforce is giving way to younger, more highly trained professionals who also happen to be savvy • The rising importance of business analytics in technologists—signaling good news for the overall growth logistics operations of the logistics profession. • RFID’s rapid market resurgence In this exclusive Logistics Management Webcast, Group Editorial • How ERP providers continue to expand their Director Michael Levans, Executive Editor Patrick Burnson, logistics offerings and three prominent supply chain career management experts • The rise of social media in logistics career will put context around this year’s Salary Survey results and development offer their insight into how logistics professionals are putting technology to use to help them break away from the pack. Panel: Jerry O’Dwyer Ben Pivar U.S. Sourcing and Senior VP and MEET THE EXPERTS: Procurement Leader, Supply Chain Lead, Deloitte Consulting Capgemini Dr. Theodore P. Stank Professor of Logistics, Mike Liard Adrian Gonzalez University of Tennessee Director, RFID, Director, Logistics VDC Research Viewpoints Bruce Arntzen, Ph.D. Director, MIT’s Master’s Program Lynn Failing Moderator: Vice President, Kimmel Michael Levans: Group Editorial & Associates, Inc. Director, Supply Chain Group August 2012 | WWW.LOGISTICSMGMT.COM L O G I S T I C S MANAG E ME NT 9
  • 13. C R S T D E D I C AT E D S E R V I C E S | C R S T E X P E D I T E D | C R S T M A L O N E | C R S T L O G I S T I C S | S P E C I A L I Z E D T R A N S P O R TAT I O N IT’S OUR DESTINATION. EVERY DAY. “Quality” is something every company claims to deliver. So it is especially gratifying to have the readers of Logistics Management again choose CRST to receive a Quest for Quality award. Our companies have been honored with twelve Quest for Quality awards over the past eight years. It tells us that our commitment to provide superior service hasn’t gone unnoticed. You can count on us to continue to have that same goal in sight with each load we take on the road. crst.com • 1-800-736-2778 C R S T – T H E T R A N S P O R T A T I O N S O L U T I O N
  • 14. ® ® Editorial Staff 29th Quest for Quality: Michael A. Levans Group Editorial Director Francis J. Quinn ® ® Editorial Advisor Patrick Burnson Executive Editor Going for gold Sarah E. Petrie Managing Editor Jeff Berman it’s my honor to present the logistics In just about every category, our Group News Editor and transportation community with the research team found that overall John Kerr results of the 29th Annual Quest for weighted average scores ticked up for Contributing Editor, Global Logistics Quality Survey. This is the culmina- the second year in a row, signaling that Bridget McCrea tion of a six-month research project U.S. shippers feel that their key car- Contributing Editor, Technology conducted by Peerless Research Group riers and service providers have actu- Maida Napolitano (PRG) that’s become known as the ally improved their service performance Contributing Editor, Warehousing & DC most important measure of customer during these tough times. And as we John D. Schulz Contributing Editor, Transportation satisfaction and service performance conveyed to this year’s Quest for Qual- excellence available in our industry. ity winners, this is a statistical fact that Mike Roach For just shy of three decades, Logis- they should be celebrating across their Creative Director tics Management (LM) has used its organizations. Wendy DelCampo August issue to officially announce the PRG’s Director or Research Judd Art Director results of the survey and celebrate the Aschenbrand has done another terrific Columnists carriers, third-party logistics providers job of conducting this survey project, Derik Andreoli (3PL), and U.S. ports that have earned which is by far our most comprehensive. Oil + Fuel the ultimate vote of shipper confidence This year, Judd also worked with ana- Elizabeth Baatz by receiving the highest scores across lysts, shippers, and U.S. port executives Price Trends our service performance criteria. to develop a new set of performance Mark Pearson But what makes the Quest for Qual- criteria and bring back our Ports cat- Excellence ity Awards stand out in the market is egory after a 10-year hiatus. The criteria Peter Moore Pricing the fact that the lists of winners you’re and this year’s winners can be found on John A. Gentle about to see have been determined by page 46. Sage Advice LM readers—the buyers of logistics and transportation peerless media, llc services who put these car- U.S. shippers feel that their key carriers Kenneth Moyes riers and service providers to and service providers have actually President and CEO EH Publishing, Inc. work around the clock and improved their service performance during around the globe. Brian Ceraolo these tough times. Publisher and Executive In fact, one of the most Vice President important elements of the Quest for Quality Survey is that it allows But now it’s time to celebrate the Editorial Office 111 Speen Street, Suite 200 shippers to vote on the type of services winners of the 2012 Quest for Quality Framingham, MA 01701-2000 that they use on a regular basis and Awards. The lists that begin to unfold Phone: 1-800-375-8015 rank those carriers and providers that on Page 30 represent those carriers Magazine Subscriptions they work with every day. and service providers that LM readers Start, renew or update your magazine This year we had 4,709 logistics and believe have gone above and beyond to subscription at www.logisticsmgmt.com/ supply chain decision makers place earn Quest for Quality gold. subscribe. Contact customer service at: their votes across our nine categories. I hope the results help you better Web: www.logisticsmgmt.com/subscribe The result: Our readers judged 127 measure all of your logistics services Email: lmsubs@ehpub.com transportation and logistics services options over the next year. Phone: 1-800-598-6067 Mail: Peerless Media organizations to be “best of the best.” P.O. Box 1496 And when you consider the level of Framingham, MA 01701 continued economic uncertainty and eNewsletter Subscriptions the strategic cost cutting that’s been Sign up or manage your FREE eNewsletter subscriptions at executed on all sides of the logistics www.logisticsmgmt.com/enewsletters. and transportation equation, one would Reprints think that shipper confidence in their Michael A. Levans, Group Editorial Director For information about reprints, visit us providers would have been rocked over Comments? E-mail me at at www.logisticsmgmt.com/info/reprints. the past couple years—however, just mlevans@peerlessmedia.com the opposite is true. August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manage me nt 11
  • 15. 12 145 Trucking 8 140 With a 1.1% price decline in June, the trucking industry’s inflation 4 135 trajectory did more than downshift. Indeed, this one-month cut in 0 130 average prices charged by all truckers served to break a 10-month- -4 125 long streak of inflation upticks. Long-distance LTL truckers of gen- (2001 = 100) Forecast -8 120 eral freight took the sharpest turn, cutting their transaction prices by 2008 2009 2010 2011 2012 2013 2%. Nonetheless, second quarter 2012 shows all trucking prices % change (left scale) Index 2001=100 (right scale) up 2.9% from year-ago and LTL up 4.8%. We don’t think a wave of % CHANGE VS.: 1 month ago 6 mos. ago 1 yr. ago falling prices is in the cards even if China’s economy slows faster General freight - local -0.4 -0.1 0.8 than expected and Europe’s troubles deepen. Average prices in the TL -1.0 2.3 3.9 trucking industry are forecast to increase 3.7% in the final quarter of LTL -2.0 1.5 4.0 Tanker & other specialized freight -0.9 0.4 0.1 2012 compared to year-ago and 2.1% in the first quarter of 2013. 24 180 Air 16 168 U.S.-owned firms flying non-scheduled (chartered) planes 8 156 reported price cuts of 1.8% and 0.4%, respectively, for domes- 0 144 tic and international service in June. Meanwhile, U.S. airliners -8 132 together soared through another month with little push-back from (2001 = 100) Forecast -16 120 buyers flying cargo in the belly of planes on scheduled flights. 2008 2009 2010 2011 2012 2013 Average prices for these services dipped 0.2% in June. We had % change (left scale) Index 2001=100 (right scale) expected deeper cuts after April’s record-breaking 7.7% price hike. % CHANGE VS.: 1 month ago 6 mos. ago 1 yr. ago As a result, our forecast for this price series has been raised again. Air freight on scheduled flights -0.2 0.4 4.1 Now we forecast average prices for cargo service via scheduled Air freight on chartered flights -1.4 4.4 4.6 flights of U.S.-owned airliners to increase 5.5% in 2012 and 1.5% Domestic air courier 0.0 7.0 4.9 International air courier 0.5 6.2 3.9 in 2013—not 4% and 1.8%, respectively, as previously reported. 24 190 Water 16 180 For the first time this year, average prices in the waterborne trans- 8 170 portation market declined from a month ago, down 0.3% in June. 0 160 The biggest deflation driver came from tugboats plying inland water- -8 150 ways, who reported they slashed transaction prices down 4.1%. (2001 = 100) Forecast -16 140 Great Lakes-St. Lawrence Seaway freight and deep sea freight also 2008 2009 2010 2011 2012 2013 cut prices by 2.5% and 0.5%, respectively. Inland waterway freight % change (left scale) Index 2001=100 (right scale) excluding towing, on the other hand, reported prices up 0.9% from % CHANGE VS.: 1 month ago mos. ago 1 yr. ago 6 month-ago and up 7.5% from same-month-year-ago. Only two cat- Deep sea freight -0.5 5.6 -4.9 egories (inland waterways towing and deep sea freight) saw prices Coastal & intercoastal freight 0.2 5.8 6.6 fall below year-ago levels. The annual inflation forecast for all water Great Lakes - St. Lawrence Seaway -2.5 3.4 6.5 Inland water freight -0.1 2.0 5.2 transportation services remains 2.3% in 2012 and 3% in 2013. 15 180 Rail 10 170 The latest survey shows carload rail prices stood unchanged in 5 160 June as intermodal rail tags dipped down 0.9%. When reviewing 0 150 quarterly price charts, it’s clear that deceleration in the inflation -5 140 trend for rail transportation continues apace. In the quarters ending (2001 = 100) Forecast -10v 2008 2009 2010 2011 2012 2013 130 June and September 2011, prices accelerated from year-ago levels at 9.6% and 9.9%, respectively. After slowing slightly to 8.9% in % change (left scale) Index 2001=100 (right scale) December 2011, rail inflation slowed to 6.5% in the quarter ending % CHANGE VS.: 1 month ago 6 mos. ago 1 yr. ago March 2012 and 3.5% in June. We forecast average rail industry Rail freight -0.2 4.1 3.1 prices will increase 2.6% in the final quarter of 2012 compared to Intermodal -0.9 1.9 1.4 year-ago and 1.8% in the final quarter of 2013. This means the aver- Carload 0.0 4.6 3.4 age annual price forecast remains 3.7% in 2012 and 1.5% in 2013. Source: Elizabeth Baatz,Thinking Cap Solutions. E-mail: ebaatz@alertdata.com 12 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 16. Your global supply chain has never been this visible. ABF offers customers a truly unique global supply chain experience. Providing both FCL and LCL services, clients gain global visibility from start to finish. Track purchase orders at the factory floor overseas. Watch as inventory sails over the ocean to consolidation warehouses. Connect with a proven network of over 350 service centers and warehouses that are all linked with advanced inventory management systems. Are you ready to take control? Call 877-ABF-0000 or visit abf.com/global
  • 17.
  • 18. inside • n-board recorders run into legal O static from owner-operators, p.16 • SPS to put FedEx contract U up to bid, p. 17 • ort Tracker report optimistic P about import volumes, p. 19 ILA, USMX remain in discussions over labor pact East Coast and Gulf Coast ports labor stalemate could potentially hinder supply chain planning for shippers through the rest of the year. By Jeff Berman, Group News Editor WASHINGTON, D.C./NEW YORK CITY—With a September 30 deadline ana looming, The International Longshore- men’s Association (ILA), the largest union of maritime workers in North America, and the United States Mari- time Alliance (USMX), an alliance of container carriers, direct employers, and port associations serving the U.S. East and Gulf Coasts, remained in negotia- tions on a new contract at press time. In recent months, the talks have ranged from amicable to conten- tious, and with no clear end in sight it has shippers thinking about making contingency plans to move freight that typically arrives through East and Gulf Coast ports. Both the National Retail Federa- tion (NRF) and the Retail Industry Leaders Association (RILA) have expressed their concerns to the ILA and USMX about what a potential labor strike could do. further ask that you issue a state- costly delays to its members supply In a letter to Harold Daggett, ILA ment committing to continue nego- chains, but would potentially further president, and James Capo, USMX tiating and working without inter- threaten the fragile economic recov- chairman and CEO, NRF President ruption, even if negotiations extend ery with Peak Season approaching. and CEO Matthew Shay pleaded his beyond September 30.” RILA pointed out that the ongo- case for the organizations to come to The NRF added that retailers are ing labor negotiations affect 14 East terms on a new agreement. “We ask in the process of making final deci- and Gulf Coast ports that cumula- that you continue the negotiations sions on whether to divert cargo tively represent 95 percent of all without delay, and without impact- from the East and Gulf Coast ports containerized shipments—and 110 ing commerce moving through in order to avoid potential disrup- million tons of import and export the ports,” wrote Shay. “We would tions, which would not only add cargo—to the Eastern seaboard. August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manag e me nt 15
  • 19. RILA President Sandy Kennedy USMX cannot legally force pool opera- economics practice leader at CDM wrote in a letter to Daggett and Capo tions to do so. Smith, how significant the potential that with the absence of certainty con- At press time, ILA and USMX offi- disruption would be depends on its cerning the outcome of these nego- cials stated that they had agreed in duration. “At some point the cost of analysis tiations, retailers have no choice but to principle on issues pertaining to the obtaining alternative transportation or continue planning for a shutdown. introduction of new technology and stocking inventories outweighs the prof- “Some of our members advise that automation and maintenance and repair its lost from just waiting out a disrup- they are beginning to redirect their sup- of chassis within marine terminals and tion,” said Bingham. “Profits lost come ply chains in order to allow adequate at off-pier facilities at the East and Gulf from lost sales and depreciated product lead time to ensure that customer needs Coast ports. value, yet one needs to be careful to not can continue to be met, regardless of According to Paul Bingham, over-value disruption impacts.” whether the negotiations are success- fully concluded by September 30,” regulation wrote Kennedy. “Supply chain changes of this magnitude are not desirable to On-board recorders run into legal static retailers because they take time both to implement and to reverse.” from owner-operators While the final outcome of these negotiations is incomplete, ILA officials WASHINGTON, D.C.—When it comes are about the size of a Bible and cost noted in March that since 1977 ILA to electronic on-board recorders (EOBRs), between $2,000 and $3,000—on those and USMX have successfully negoti- independent truck driver owner-operators “bad apple” carriers and drivers who ated nine new Master Contracts with- have one message to the government: stay have shown egregious safety violations. out any disruption in operations, with out of my business. Shippers should care about these the current contract in effect since The group representing the nation’s devices because typically any large cost 2004 and then subsequently extended more than 1 million owner-operators absorbed by their carriers—whether for two years in 2010. has filed a preemptive lawsuit in antici- company drivers or owner-operators— But concerns remain heightened due pation of the government’s first attempt is passed onto shippers through higher to the 10-day, 2002 longshore contract to mandate EOBRs—or “black boxes,” rates. dispute on the West Coast that some as they are known in trucker-speak. OOIDA officials say they fear that estimates indicate cost the U.S. econ- Even though government’s rule once this first proposed limited rule omy several billion dollars per day and doesn’t take effect negatively impacted various key sectors until 2014, the Owner- within the economy. Operator Independent A major sticking point in the negotia- Driver Association tions between the ILA and USMX has (OOIDA) has filed a to do with how the ILA has to negoti- preliminary legal chal- ate all Master Contract issues with the lenge in anticipation ILA Wage Scale Committee, which the of a broader mandate ILA’s Daggett said in a letter to Capo coming out of Wash- is a democratically-elected commit- ington that might affect tee that Capo has declined to address all truck drivers. The despite Daggett’s overtures to do so. Federal Motor Carrier Another issue has to do with tech- Safety Administration nology. Capo maintains that the ILA is (FMCSA) has pretty demanding that management guarantee much hinted as much. a job for any worker even if new tech- OOIDA recently nologies eliminate a need for that posi- filed a petition for tion. Capo also noted that the current review with the U.S. Collective Bargaining Agreement man- Court of Appeals, 7th dates that both sides negotiate over the Circuit, challenging the impact new technology might have on Federal Motor Carrier the work force. Safety Administration’s Capo also explained that the pos- (FMCSA) proposal on sibility of chassis pool operators join- black boxes. For now, ing USMX and be bound to the Mas- the government says it ter Contract, as per the ILA’s request, only wants to mandate would be “impossible” to achieve as the those devices—which 16 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 20. goes into effect, it’s only a matter of replace,” Spencer says. “These costs time before a larger, broader rule gets will be dumped on small business issued requiring the black boxes in all owners.” trucks. The black boxes are widely in Spencer adds that OOIDA’s lawsuit analysis use in Europe and elsewhere. In fact, is about justifying the perceived ben- trucks operating within the European efits. “They’ve got to be able to justify Union are required to have EOBRs, it—or forget about it.” which eliminate paper logs and greatly The issue also reopens old wounds increase compliance with hours-of-ser- in the owner-operator/big company vice regulations. schism. On one side is OOIDA, which The issue is a hot button for drivers. has 155,000 members. On the other For one thing, some drivers view the side is the American Trucking Asso- black boxes as an invasion of privacy, ciations (ATA), which has more than another example of “Big Brother” gov- 27,000 company members. ATA has ernment invading their in-cab space. come out in favor of the black boxes, “The rest of the story is that FMCSA saying they improve safety and would has pretty much made it clear that this save lives. is the first step. They’ve kind of tipped ATA President Bill Graves has long their hands that they intend to go much supported what he calls an “incentive- further,” said Todd Spencer, OOIDA’s based approach” to trucking regulation executive director. “We have pointed compliance, including EOBRs. Last out the shortcomings for years.” April, FMCSA issued a final rule man- For one thing, OOIDA claims that dating EOBRs for carriers. The rule companies that have utilized the black provides incentives for compliant car- boxes have no better safety ratings riers to adopt the use of such devices than companies that do not. Privacy is voluntarily and sets forth certain device another concern. Data from a trucker design/performance specifications. The involved in an accident could be used rule will become effective in June 2012. in any legal proceeding. Another issue is cost. At a time when all truckers are So even though the effective date is still two years away, OOIDA says the Celebrating facing an increasing regulatory burden time to act is now. “The legal issues 27 Years of Quest and higher fuel costs, OOIDA says this raises have to be addressed—and these black boxes could not survive a addressed now,” Spencer says. “You rigid cost/benefit analysis. “Electronic on-board recorders are can’t wait on those things. That dog doesn’t hunt.” for Quality no more accurate than paper logs they —John D. Schulz, Contributing Editor Awards parcel Holland. USPS to put FedEx contract up for bid Your Leader in Next-Day WASHINGTON, D.C.—In a 10-K to strive for the best value in the fulfill- filing with the Securities and Exchange ment of its service obligations, includ- Delivery. Commission, FedEx said last month ing those associated with air and ground And proud to be recognized that the United States Postal Service transportation procurements,” said a for excellence within both plans to solicit proposals for domestic USPS official. “The existing contract the Midwest/North Central air services that are currently provided with FedEx is the Postal Service’s single Regional LTL Motor by FedEx. largest air transportation agreement. Carriers and Expedited These services are for various USPS While no decision has been made to offerings, including First-Class, Pri- the existing contract, the Postal Ser- Motor Carriers 2012 Quest ority, and Express Mail. The current vice is evaluating all of its options as we for Quality categories. agreement between the USPS and move forward with our efforts to return FedEx dates back to 2001 and expires to long-term financial stability, while in September 2013. According to maintaining excellent service for all our industry estimates, this contract is val- customers.” ued at more than $1 billion. The USPS said that it incurred a “The U.S. Postal Service continues new loss of $3.2 billion during the fiscal 866.465.5263 August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manag e me nt 17
  • 21. The World’s Most Successful Supply Chain Management Leaders Have Connections. lAtest greAt globAl reseArch AmAzing networking AttendAnce over 3,000 interActive sessions Attendees hundreds discussions of topics So Can You. Having the right connections is critical to your organization’s success. And to your career. At cscmp’s Annual global conference, september 30-october 3 in Atlanta, georgia, you’ll make the most important connections in the world in just three-and-a-half days. • Connect to the latest industry developments. • Connect with the best-known leaders in the field. • Connect to the people, ideas, and opportunities that will take your career to the next level—and beyond. • Connect with your peers. • Connect to the global marketplace. Don’t miss Major Session Speaker… …and Closing Session Speaker T. Boone Pickens Erik Wahl Energy Executive Artist, Author, Entrepreneur, How Natural Gas Can Positively Founder, The Wahl Group Impact the Trucking Industry— The Art of Vision And What this Means to Your Supply Chain Register at cscmpconference.org by August 31, 2012 and save $150 US on regular registration rates! The World’s Leading Source for the Supply Chain Profession.™ cscmp.org
  • 22. analysis Will UPS step into the ring? second quarter, following a $3.3 billion about $1.4 billion for FedEx in its fis- fiscal first quarter loss and a $5.1 billion cal year through May 2012. Accord- fiscal year 2012 loss. USPS officials ing to the report, FedEx spokesman said that despite ongoing management Jess Bunn said that during the 11-year actions that have grown and improved period of the relationship between efficiency, these sizable losses are FedEx and USPS, FedEx has “raised expected to continue until key provi- the service levels and reliability of the sions of its five-year business plan move Postal Service product,” adding “that forward. Previous losses in recent years record of success will be an important include $8.5 billion for fiscal year 2010 consideration.” and $3.8 billion for fiscal year 2009. But that sentiment does not appear In terms of what FedEx competitor to be a detriment to UPS in any way. might step in and win the USPS con- “UPS has informed the USPS that it tract when it expires in 2013, one obvi- definitely intends to bid on this work,” ous candidate would be its top compet- UPS spokesman Norman Black told LM. itor, UPS. “UPS absolutely believes it can support “UPS, I suspect, has been lobbying that the $1 billion in business be com- the Postal Service’s commitment to its mail customers by enhancing the effi- You know petitively bid considering the financial ciency of the mail system while creating what makes a good woes the USPS has had,” said Jerry new growth opportunities for UPS.” regional LTL carrier. Hempstead, president of Hempstead UPS today acts as a customer, ven- Consulting. “It’s possible that a solution comes out of left field from ABX Air, dor, and supplier to the USPS as well as a competitor, Black explained. And And now... ASTAR, or Atlas. But by far the larg- since 2006, UPS has provided airlift the entire industry est threat is from UPS if they want the services for the transport of First Class business. UPS can take it on, and the and Priority Mail and remains focused knows it, too. USPS would not miss a beat.” on providing the best, most reliable ser- A Bloomberg report noted that the vice possible and growing its relation- For 18 years, USPS contract represents more than 3 ship for the future, said Black. New Penn has percent of FedEx’ sales and generated —Jeff Berman, Group News Editor earned Quest for trade Quality honors. And this year, we’ve won Port Tracker report is optimistic about two – within the Expedited import volumes in coming months Motor Carriers and North- east/Mid-Atlantic Regional NEW YORK CITY—The near-term cargo volume to increase 1.6 percent LTL Motor Carriers categories. outlook for import cargo volume at U.S.- annually, with modest annual gains based retail container ports appears to expected in subsequent months into the be solid, according to the most recent holiday shipping cycle. The ports sur- edition of the Port Tracker report by the veyed in the report include: Los Angeles/ National Retail Federation (NRF) and Long Beach, Oakland, Tacoma, Seattle, Hackett Associates. Houston, New York/New Jersey, Hamp- The report is calling for July import ton Roads, Charleston, and Savannah, 800.285.5000 August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manag e me nt 19
  • 23. Executive Summit North America The Next Generation Executive Challenges on the Path to Supply Chain Success Join the world's top supply chain leaders. Supply Chain Council invites supply chain leaders to join us at the Indian Wells, CA Executive Summit North America 2012. The Summit is designed to 18-20 September 2012 support supply chain and operations professionals through opportuni- Miramonte Resort Spa ties to share ideas and network with peers, while learning from renowned speakers. hosted by: This year's executive summit will include topics that supply chain execu- tives have expressed as major impactors on their decision-making. The effects these decisions have had on their professional development as an executive and the evolution of their organizations will be incorporated into the sharing. Topics will include: sponsored by: Surmounting Supply Chain Disruption to Evolve Growth Made in America, Again: Why Manufacturing Will Return to the U.S. Supply Chain Challenges in the New Global Economy Global Challenges of Interconnected Risk The Birth of an Electronics Supply Chain Integrated Business Planning at Hospira...a Matter of Life and Death Confirmed Speakers: Denise Layfield Linda Conrad McCormick Company Zurich Financial Dan Gilbert Jared Sullivan Barnes Noble, Inc. CBRE Econometric Advisors Hal Sirkin Michael Moore The Boston Consulting Group Hospira, Inc. Learn More Register James Hill www.scc-execsummit.org/na Targus Group International, Inc. +1 202 962 0440
  • 24. Our 19th Quest as well as the new addition of Miami in this report. At a time when mixed economic sig- nals prevail and many economists are for Quality In recent editions of the report, Port Tracker stated that the first half of 2012 skeptical about the strength of the econ- omy, Hackett Associates President Ben Award… analysis would total 7.3 million TEU (twenty-foot Hackett said that his firm remains opti- equivalent units), but this report said that mistic that consumers will remain active. the first half topped that at 7.5 million “We think June will be up nearly 5 TEU, which was up 2.6 percent annually. percent annually, and we think most of The 2011 total was 14.8 mil- that will be driven by still-low invento- lion TEU, which was up 0.4 percent ries,” said Hackett. “Any requirements over 14.75 million TEU in 2010, and for orders for back-to-school season in according to NRF estimates, retail sales August and the beginning of holiday are expected to increase by 3.4 percent shopping in November will result in to $2.53 trillion. increased volumes. New housing starts “Whether consumers are going to are also continuing to grow and are still have the confidence to spend during positive. We think things are not as bad the next few months depends on what as perhaps some economists and com- happens with employment, but retail- mentators are making them out to be.” ers are being cautiously optimistic,” While growth is expected through said NRF Vice President for Supply the rest of the year, Hackett said an Chain and Customs Policy Jonathan abundance of ocean capacity still Gold. “Sales can fluctuate from month remains. “This situation is likely to put to month, but these import numbers pressure on pricing, which has fluctu- show that retailers are still expecting ated to a fair degree,” added Hackett. this year to be better than last year.” —Jeff Berman, Group News Editor mergers and acquisitions Genesee Wyoming set to buy RailAmerica GREENWICH, Conn.—The two larg- of equity or equity-linked securities. est short line and regional rail opera- “Today is a very shining day for GW tors in North America will become as we are announcing our largest acqui- one, with last month’s announcement that Genesee Wyoming (GW) will sition in our history,” said GW Presi- dent and CEO Jack Hellman. “The and it’s still acquire RailAmerica for an all-cash purpose price of $27.50 per share—or combination of GW and RailAmerica is an inherently logical one as the over- a big deal. roughly $1.39 billion. lapping holding company structure of GW officials said that this acqui- our two organizations has the capacity to sition will boost its ability to serve its significantly unlock shareholder value.” industrial partners and Class I railroad Hellman also explained that the trans- Honored partners, yield significant synergies and action is strategically transformational in with a 2012 provide strong leverage to the eventual terms of North American operations, as it Expedited economic recovery of the U.S. econ- will operate 108 railroads over more than Motor omy, and create a powerful platform for 12,000 track miles in North America. future industrial developments along “This is an exciting day for both Rail- Carriers Award. the railroads in the 37 states where America and Genesee Wyoming,” Reddaway. The next-day QW operates. The two companies said John Giles, president and CEO of delivery leader and best, cumulatively account for 108 railroads. RailAmerica. “From this strong base of largest regional carrier in This acquisition, added GW offi- operations and having unlocked signifi- the West. cials, is subject to approval by the U.S. cant shareholder value, a combination Surface Transportation Board (STB) and with Genesee Wyoming is the logical is expected to close as early as the third next step in creating a combined orga- quarter. GW said it expects to fund the nization that will be a powerful driver of transaction and simultaneous refinanc- North American rail traffic for decades ing of its existing debt with about $2 bil- to come.” lion of new debt and about $800 million —Jeff Berman, Group News Editor 888.420.8960 August 2012 | WWW.LO G I STI C S M G MT.C O M L o g i s t i c s Manag e me nt 21
  • 25. Moore on LTL Pricing: The devil is in the details shippers are increasingly telling me that the a single shipment unaccompanied by any other ship- number of options in the less-than-500-pound ment. I suggest you read your rules or pricing tariff, shipment market confuses them. The one thing or ask carrier representative. that many can understand is that costs continue to 3) An absolute minimum charge (AMC). This climb despite the deregulation of rates. However, third minimum charge is the charge below which enormous savings can be achieved by knowing your a carrier simply will not go. Even after contract dis- shipment weight and distance, direction, and cube counts are applied, shippers may find they are sub- as well as the capabilities of your carrier. ject to an AMC buried in the rules tariff of the carrier. The less-than-500-pound shipment market Let’s look at an actual carrier tariff with a recent makes up over 60 percent of LTL shipments rate increase of a 5.9 percent “average” and see according to Dynarates, a freight transportation what it looked like in the lower weight breaks. consultancy. In the meantime, the market has While heavy loads are increased in the 3 percent many providers and options, from LTL carriers, to 5 percent range, minimums increased 10 per- various third party “hundredweight” and “multi- cent, less than 500 pounds by 9 percent, and 500 weight” consolidation programs, truckload stop pounds to 1,000 pounds increased 8 percent. Now off, and pool distribution with and without pallets. we see the devil is in the details. For simplicity, many shippers include these smaller shipments in their regular LTL mix tendered to their carrier each day. But, ship- The less-than-500-pound shipment rates pers be aware: These packages are a major focus for increased revenues by LTL carriers. are a favored place to bump up charges, The less-than-500-pound shipment rates accessorials, and minimums. are a favored place to bump up charges, accessorials, and minimums. The effect of a general rate increase will vary for individual cus- These example minimum charges in a current tomers and shipments based on characteristics 2012 rules and pricing tariff will exceed well over such as geography, lane, product classification, $100.00. With the weight breaks resulting in large weight, and dimensions. But for small shipments, percentage differences in scales, every pound you the LTL carriers have made a significant change in can take off a shipment is important. Leading hun- the minimum charge. Most LTL carriers now have dredweight and multi-weight services don’t have pal- three minimum charges that are based upon weight let weight or pallet cost, reducing shipment weight breaks. by a substantial 40 pounds—the weight of the pallet. Every class rated LTL shipment you make may How do we manage all those details? A good TMS be subject to: and accurate attention to your shipment weight and 1) A standard minimum charge, subject to the distance, pallet, and non-pallet selection of carriers additional charges and weights. can help you avoid missing opportunities. 2) Single shipment minimum charge, or “SSMC.” As your product’s freight classification increases This charge, higher than the normal per shipment and the distance your shipment moves increases, minimum charge, applies when the carrier picks up the charges will increase. Pay close attention to the dimensions, distance (zone), and weight breaks. Peter Moore is a Program Faculty Member at the University of When was the last time you read the rules tar- Tennessee Center for Executive Education, Adjunct Professor at iff and discussed the important weight category of The University of South Carolina Beaufort, and Partner in Supply Chain Visions, a consultancy. Peter can be reached at pete@ less than 500 pounds that could represent 40 to 50 scvisions.com. percent of your volumes? M 22 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 26. IN AND OUT OF THE SOUTH SHORT FOR LOUISVILLE TO LONDON AND SHANGHAI TO SAVANNAH International shipping solutions customized to fit in with your plans. Simple supply chain solutions. THINK RED INSTEAD Customs made easy. 1-800-AVERITT Fast transit times. Visit averittexpress.com/international facebook.com/averittexpress
  • 27. Pearson on Essential capabilities for emerging markets in last month’s column, we presented some dramatic Trade involving emerging markets research insights about emerg- ing markets. By 2020, 57 per- 18,000 Export values (bar graph, left axis) 440 cent of the world’s economic 16,000 Indexed export values (line graph, right axis) graph 400 growth could come from 14,000 360 emerging markets. Emerging market household incomes are 12,000 320 U.S. $ billion U.S. $ billion expected to increase by a total 10,000 280 of $8.5 trillion between 2010 and 2020. And if emerging- 8,000 240 market-to-emerging-market 6,000 200 (E2E) exports continue to increase at their current rate, 4,000 160 they will outpace developed- 2,000 120 country-to-developed-country 0 80 (D2D) volumes by 2013. 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 At the company level, our findings were no less striking. Emerging to emerging (E2E) Emerging to developed (E2D) There are now 117 emerg- Developed to emerging (D2E) Developed to developed (D2D) ing market companies in the Fortune Global 500 (a six-fold Source: IMF Direction of Trade Statistics increase since 2000). Twenty- two emerging-market multi- In 2000, the total value of the world’s D2D transactions was roughly nationals replaced companies equal to the sum of all transactions involving emerging markets (E2D, from more-developed markets D2E and E2E). By 2010, the sum of all D2D transactions was less than in 2011 alone. And in 2011, 70 one third the sum of all transactions involving emerging markets. percent of the Fortune Global 500’s fastest-growing companies (by revenue) rep- positioned to smoothly leverage shifts in Brazil- resented emerging markets. ians’ buying behaviors—from door-to-door sales to But what can companies learn from the pio- urban “high-street” settings. neering work that leading-practice “globalizers” 2. Uncover latent demand. Identifying have done? Here are six key capabilities that population segments that may previously have highly effective companies are leveraging to work been overlooked has huge potential. First Energy and sell in emerging markets. uses fuel pellets made from agri-waste to run the 1. Engage with local stakeholders. Tight smokeless “Oorja” stoves it sells across India. In connections with communities, suppliers, dis- China’s rural Sichuan province, Haier sells wash- tributors, and consumers can open doors and ing machines specifically designed and labeled help keep them open. To help penetrate the fast- to “wash clothes, sweet potatoes, and peanuts.” growing Brazilian market, L’Oréal counts on retail To reach large rural population segments, Brazil’s partnerships to help forge new consumer rela- Banco Bradesco operates a floating bank branch tionships through displays and personal beauty on the Amazon River. advisers. By connecting with retailers, L’Oréal is 3. Seed future demand. “Enlightened self interest”—aligning business success with socio- Mark Pearson is the managing director of the Accenture’s Sup- economic development—is a tried and true strat- ply Chain Management practice. He has worked in supply chain egy. With this in mind, GSK developed its Access for more than 20 years and has extensive international experience, particularly in Europe, Asia, and Russia. Based in Munich, Mark to Medicine program. One of the initiative’s cor- can be reached at mark.h.pearson@accenture.com nerstones is dramatically reduced pricing, which 24 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 28. Pearson on has helped GSK build new markets culture. For example, it launched when it comes to carving inroads and make it easier for people to obtain meritocratic promotion and pay in emerging markets, companies vital medicines. into a system that traditionally are generally limited only by their 4. Explore public/private part- embraced seniority and reverence imaginations, vision, market- nerships. Global companies some- for elders. research skills, and the willingness times find that working hand in glove For every example given here, to put their money where their with government is easier in emerging there are thousands more. In fact, markets are. Ⅺ economies than in developed ones. South Korea’s Information Infrastruc- ture (KII) Plan was launched with the goal of connecting more than 80 per- cent of households to broadband ser- vices. Private-sector investments in the project totaled $14.5 billion, while the The Global Economy South Korean government added $1.76 Right at Your Dock Door billion in loans. Increased availability of Internet access has helped several South Korean companies become world leaders in market sectors such as The heritage continues. online games. Now more than ever, service, efficiency and quality When it comes to carving are not an option but a necessity. Your real estate is no exception. inroads in emerging markets, That’s why Watson Land Company’s buildings are companies are generally designed to maximize your distribution efficiency. limited only by their By providing flexible properties strategically located near major sea ports, airports and railways, we make imaginations, vision, market- our building your competitive advantage. research skills, and the willingness to put their money where their markets are. 5. Prepare leaders for tomor- row’s global realities. According to the aforementioned research, a key feature of “successful globalizers” is leadership teams that are widely com- mitted to entering, expanding and personally participating in high-growth markets. To help ensure that future leaders have diverse international expe- rience, Nestlé assigns many of its best and brightest to a 30-month stint in a foreign market. India’s Tata Commu- nications has designed an entirely new operating model to incorporate local leadership expertise into the company’s global operations. 6. Create a change-friendly culture. Stronger emphasis on emerg- ing markets requires corporate cultures that are comfortable with uncertainty, complexity and change. Samsung has been transforming how it thinks, feels, Scan with your smart phone 310.952.6400 www.watsonlandcompany.com and works by drawing select Western business practices into its corporate August 2012 | WWW.LO G I STI C S M G MT.C O M L O G I S T I C S MANAG E ME NT 25
  • 29. Andreoli on Think twice: There’s a danger to ditching diesel the average truck consumes roughly 11,000 gallons of die- sel per year. Consequently, even minor shifts in fuel prices have a significant impact on operat- ing costs. For instance, when applied to a fleet of 100 trucks, a price drop of 25 cents per gallon generates annual savings exceed- ing a quarter of a million dollars. Of course, in a competitive environment, some, if not all of these savings, are passed on to shippers, but the opposite is also true. When prices increase, shippers, carriers, and consum- ers all take a hit. As the price spread between oil and natural gas reached an all-time high, the price differen- tial between compressed natural gas (CNG) and diesel yawned to $1.80 per gallon (measured on an energy equivalence basis). The promise of such savings down as production grew faster than consumption. On provides a compelling reason to convert all or part of a fleet the other side of the equation, diesel prices have risen as to natural gas. demand growth—especially from emerging markets—out- In addition to fuel savings, natural gas powertrains are paced supply. less complex, require less downtime for maintenance and Addressing these issues systematically requires the repair, and are less costly to maintain. On the flip side of the evaluation of factors that are likely to influence supply and coin, equipment costs are higher, roughly $30,000 or more demand for both natural gas and diesel. The number of per truck, and switching to CNG (or potentially liquefied natural gas drilling rigs in operation has fallen off a cliff, natural gas, LNG) requires that facilities be upgraded and declining 36 percent over six months. This precipitous employees be trained and certified. Additional consider- decline has occurred for two reasons. ations regarding the availability of fueling infrastructure, First, neither natural gas spot prices nor futures prices refueling time, vehicle weight, and residual value must also support current drilling efforts. A conservative estimate puts be made. the average full-cycle marginal cost of production in the $6 As a general rule of thumb, a price differential of roughly to $7 per million BTU (mmBTU) range. In April, natural $1.50 is needed to break even on the investment in two gas spot prices bottomed out at $1.82/mmBTU, and they years. The question at hand asks whether or not the price remain below $3.00/mmBTU today. spread will persist long enough to cover the payback period Second, the same drilling equipment and techniques for the initial investment. To answer this question requires can be redeployed to produce shale oil, which generates thoughtful evaluation of the factors that are responsible for higher returns. Consequently, on the supply side, though the yawning price spread. natural gas inventories remain high and will likely remain Natural gas production boomed after the introduction high for some time to come, they will eventually decline as of hydraulic fracturing technologies, and prices were forced a result of the recent pullback in drilling activity. On the demand side of the natural gas equation, historically Derik Andreoli, Ph.D.c. is the Senior Analyst at Mercator low prices are driving major shifts in domestic consumption. In International, LLC. He welcomes any comments or questions, and can be contacted at dandreoli@mercatorintl.com. the year and a half since January 2010, the share of natural gas 26 Logistic s Manag em en t WWW.LO G I STI C S M G MT.C O M | August 2012
  • 30. THIS TIME YOU DELIVERED FOR US. WE’D LIKE TO THANK OUR CUSTOMERS FOR RECOGNIZING OUR CONTINUED COMMITMENT TO HELP YOU KEEP YOUR PROMISES. We’re honored to receive Logistics Management’s 28th Annual Quest for Quality Award for “Expedited Motor Carriers” and “Multiregional LTL Carriers.” By keeping promises, OD has become one of today’s leaders in transportation. TM Old Dominion Freight Line, Inc., the Old Dominion logo and Helping the World Keep Promises are trademarks of Old Dominion Freight Line, Inc. All other trademarks identified herein are the property of their respective owners. © 2011 Old Dominion Freight Line, Inc., Thomasville, N.C. All rights reserved. 1.800.432.6335 | odfl.com M1OD0013.07.11