2. Where Managers Work Organization A consciously coordinated social unit, composed of two or more people, that functions on a relatively continuous basis to achieve a common goal or set of goals.

3. Management Functions Management Functions Planning Organizing Leading Controlling

4. Management Functions (cont’d) Planning A process that includes defining goals, establishing strategy, and developing different ways to coordinate activities.

5. Management Functions (cont’d) Organizing Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

6. Management Functions (cont’d) Leading A function that includes giving vision, motivating employees, directing others, selecting the most effective communication channels, and resolving conflicts.

7. Management Functions (cont’d) Controlling Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.

13. Types of Plans Exhibit 1.1

14. Traditional Objective Setting Exhibit 7.4

15. Planning in the Hierarchy of Organizations Exhibit 7.7

18. The Managerial Grid Exhibit 17.3 Source: Reprinted by permission of Harvard Business Review . An exhibit from “Breakthrough in Organization Development” by Robert R. Blake, Jane S. Mouton, Louis B. Barnes, and Larry E. Greiner, November–December 1964, p. 136. Copyright © 1964 by the President and Fellows of Harvard College. All rights reserved.

24. Specific Team Leadership Roles Exhibit 1.2

28. Organizing viewed in relationship with the other management functions.

32. The boundary less organization eliminates internal and external barriers.

37. Spans of control in “flat” versus “tall” structures.

43. Job Performance, Selection Criteria, and Predictors

44. Big Five Personality Characteristics

45. Types of Selection Interviews

48. The Planning–Controlling Link Exhibit 1.3

50. The Control Process Exhibit 1.4

56. Stages of Group Development Exhibit 1.5

59. The Relationship Between Cohesiveness and Productivity Exhibit 1.6

60. Techniques for Making More Creative Group Decisions Exhibit 1.7

67. Characteristics of Effective Teams Exhibit 1.8

69. Job satisfaction A general attitude toward one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive.