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Tesco  The CRM Champion Presented By: Wadekar Vishal
Introduction - Tesco ,[object Object],[object Object],[object Object],[object Object]
Background Note ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continue… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continue… ,[object Object],[object Object],[object Object],[object Object]
A Master at CRM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Answer for RPM ,[object Object],[object Object],[object Object],[object Object],[object Object]
Adoption of Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object]
Continue…. ,[object Object],[object Object],[object Object],[object Object],[object Object]
CRM – The Tesco way ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Continue…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tesco used the info. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reaping the Benefits ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Customer Service to Customer Delight ,[object Object],[object Object]
Every Customer Offered Help (ECOH) ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
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