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Joining-up b2b social media

1 | 03.12.2013

Source: Flickr / CC Attribution / Andreanna Moya
PR Moment data soft on b2b
.

2 | 03.12.2013

Source: PR Moment (n=50)
Really. No really? Think again

3 | 03.12.2013

Source: The Business of Influence, Philip Sheldrake (Wiley, 2011)
The business of influence

Organisation

4 | 03.12.2013

Market

Competitors
Sales 1.0: online spam

5 | 03.12.2013

Source: Sales email / Stephen Waddington
Sales 2.0: mining for data

6 | 03.12.2013

Source: LinkedIn
Sales 2.0: turning data into insights

7 | 03.12.2013
Marketing 101: sales pipeline
Awareness
Knowledge
Interest
Preference
Action
8 | 03.12.2013

Source: Topsy
Planning model

Listening

9 | 03.12.2013

Influencer
Identification

Attract:
Content, cha
nnels and
story telling

Engage

Sales
Listening: events good start point

10 | 03.12.2013

Source: Vintank
Listening: specialist tools

11 | 03.12.2013

Source: Vintank
Influencer identification: Topsy

12 | 03.12.2013

Source: Followerwonk
Influencer identification: Traackr

13 | 03.12.2013

Source: Traackr
Don’t join the content bandwagon

14 | 03.12.2013

Source: Content Marketing Institute: 2013 Benchmarks, Budgets and Trends
Brand voice: it should be like dating

15 | 03.12.2013

Brand Voice

What
Audiences
Want to
Hear, Say,
Do &
Value

What Your
Brand
Wants to
Say, Hear,
Do &
Value
Innovative and brave content

16 | 03.12.2013

Source: Prezly
Humour works but apply with care

17 | 03.12.2013

Source: Screwfix / Twitter
Built-in lead generation

18 | 03.12.2013

Source: Altimeter / Slideshare
You need to be media agnostic

19 | 03.12.2013

Source: Unified Social
New platforms for engagement
Link

Author tag

20 | 03.12.2013

Source: Google+
Communities and hanging out

21 | 03.12.2013

Source: Google+
Closing the sales cycle
email

CRM

whitepapers

events

blogs

video

22 | 03.12.2013
Closing the sales cycle
email

CRM

whitepapers

SALES
events

blogs

video

23 | 03.12.2013
How can I help?
• Plot your customer pipeline journey
• Map marketing and communication activity
against your pipeline
• Test, test, test
• Please don’t fill the internet with shit content…
• …and don’t send dumb emails because they
might get shared.

24 | 03.12.2013
How can I help?

25 | 03.12.2013
Joining-up b2b social media
Stephen Waddington

stephen.waddington@ketchum.com
slideshare.net/wadds
wadds.co.uk
@wadds

26 | 03.12.2013

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Joining up b2b social media with sales