That presentation illustrate the value of APIs in Polycom portfolio. Polycom Supports REST as the standard set of API. Increases user productivity, collaboration, experience and adoption .

1. Polycom & The power of APIs
Vincent Perrin, Solutions Architect
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2. An application programming interface (API)
specifies how some software components
should interact with each other.
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3. Empowering your business – Solution oriented API
API suite
across
Polycom
RPP
management
applications
• Complements existing APIs available
on Polycom endpoints and other
infrastructure components
• Provides the integration between video
conferencing network and customer
environment
Solutionoriented
functional
APIs for:
• Conference Monitoring /
Management
• Scheduling
• Reporting / Billing
• Provisioning and
Resource Planning
apps
Benefits:
©
• Increases user productivity,
collaboration, experience and adoption
• Lowers administration costs while
scaling up service and provides
competitive advantage
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4. Polycom suite of APIs - Leverage “App Economics”
DMA
Billing (CDRs)
RPRM
VCM
RMX
Version
Scheduling
RSS
Group
Series
Conference
Layout
Provisioning
CloudAXIS
Provisioning
Configuration
Template /
VRR Operation
Conference
Control
Directory
Control
Management
Media
Management
User
Conf. Control
Recording
Control
User
MCU Resource
Availability
Call control
Trans- coding
Dialing
VMR Control
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Conference
Control
User
Live Streaming
/ Archive
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Configuration
Directory

5. Different types of APIs
• XML based conferencing API – RMX, RSS
• ReSTful conferencing API – DMA, RPRM, CloudAXIS
• RS232, Telnet - Endpoints
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6. REST stands for Representational State Transfer. (It is sometimes
spelled "ReST".) It relies on a stateless, client-server, cacheable
communications protocol -- and in virtually all cases, the HTTP
protocol is used.
A REST request would look something like this:
http://www.acme.com/phonebook/UserDetails/12345
https://www.ibm.com/developerworks/webservices/library/ws-restful/
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7. Why REST APIs?
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8. User Management via PERL Script
• Customizable PERL script allows user to add, remove or update user info
read from CSV file
• Useful for admins to manage users in non-active directory environment or
when large scale updating is required
• Integrates DMA User API with PERL commands to parse CSV file
# user id
1
2
3
4
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Polycom, Inc. All rights reserved.
username
gwashington
jadams
tjefferson
jmadison
first name
George
John
Thomas
James
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last name
Washington
Adams
Jefferson
Madison

9. Android Conference Control App
• Allows users to moderate
call using android app on
Motorola Xoom
• Useful for full time
moderators who manage
“from back of room”
• This sample app
integrates DMA
conference control API,
VMR API, and User API
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10. DMA API - Sametime Conference Control Integration
• This app provides conference control and directory lookup for mixed Sametime IBM/Polycom
video calling
• Integrates DMA conference control and Sametime API
• http://www.youtube.com/watch?v=zx90ib3v-Jc
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11. DMA User API – “Call My Team”
• This app allows users to use Android
Voice Recognition to dial DMA users
by name or generate a group call
using voice commands
• Useful for mobile apps or for the
visually impaired
http://socialcollaboration.blogspot.co.uk/2012/08/polycom-apisandroid-smartphone-tablets.html
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12. Polycom MCU Resource Availability App
• API provides total MCU ports and
currently used resources
• Useful for admins to track MCU port
availability as well as creating own
reports
• This app monitors and reports MCU
port availability and historical usage
• Integrates DMA Resource availability
app with Google charts
• http://www.youtube.com/watch?v=bd
bXzUsgBMo
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13. CloudAXIS APIs
• The Services Portal API enables developers to
integrate the Services Portal functionality into their
own applications, this includes
− Services Portal server initialization,
− User account management for creating and managing
accounts,
− User authentication,
− Conference creation and management,
− Core services control,
− Contact list management.
• Based on the Representational State Transfer
(REST) architecture
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WSP
Component
Custom
app
Export SalesForce contacts
to CloudAXIS.

14. IBM PCI
What is IBM Patient Care and Insights?
PCI is an integrated and configurable set of solutions that brings together
advanced analytics and care management capabilities to help healthcare
organizations maximize the value of information for treating patients. With
Patient Care and Insights, healthcare organizations can increase the quality of
care, improve clinical outcomes and reduce costs.
What do we do?
Enable click-to-call patients, doctors, families, other health providers (using
CAX), plus assigning recorded videos for patients to watch (using RPMM)
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15. Click to call a single patient
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16. Choose your device, then join
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17. Polycom + IBM Kenexa (Brass Ring)
What is Kenexa?
Kenexa provides employment and retention solutions to assist organizations in
hiring and keeping workers. Kenexa’s Brass Ring is the tool our HR team uses
to help post and recruit employees.
What do we do?
Enable export of Kenexa data into web app that allows scheduling of
CloudAXIS calls with recruits
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18. ©
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19. Chose your device, then Join
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20. Do interview, collect interview feedback
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21. How to engage - Polycom Developer Alliance
• Developer Site - http://developer.polycom.com
• Open community
− No cost to individuals
• SDK
− API
− Documentation
− Sample Apps
− Tutorials
− Community
− Sandbox
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22. API Support – Break/Fix
• Engineering will support API features as documented just like any other
feature
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23. Thank You
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24. Different types of CloudAXIS API examples
• Video Online Banking with Polycom RealPresence CloudAXIS
http://www.youtube.com/watch?v=c4lkijPFiFM
• Polycom CloudAXIS & Salesforce
http://www.youtube.com/watch?v=ZOrfS8cUjJg
• Making Polycom CloudAXIS Social
http://www.youtube.com/watch?v=_4wzxHzkGU4
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25. HTTP verbs for REST API
• To create a resource on the server, use POST.
• To retrieve a resource, use GET.
• To change the state of a resource or to update it, use PUT.
• To remove or delete a resource, use DELETE.
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