I'm a firm believer of servant leadership model. Having practiced it in my current role as a Lean Six Sigma program leader, I was able to turnaround a non-performing customer engagement into performing engagement. I’m based out of Kuwait responsible for transformation at Kuwait Oil company (my client). I have brought in excellent value to the customer in terms of timely delivery of transformation initiatives, achievement of stated results; putting together a sustenance and benefits realization plan (not part of contractual obligation, but for the zest of going the extra mile) due to this I was able to streamline a sick account with erratic cash flow into an account with regular revenue. In my current role, my consultant team has achieved 1.135 billion USD savings out of which nearly 350 million USD have been realized as hard savings. Post Wave II, my team has successfully initiated 19 Black Belt and 26 Green Belt projects as part of next wave. Having achieved as a team, currently I'm working on a re-pricing and adjustment order negotiation plan which will help my organization to break even on the customer engagement within the next 6 months at the same time without affecting the customer. I firmly believe in practically implementing the insights I have gained in Lean Six Sigma to bring value on the table in terms of enhanced customer experience, better customer services and customer retention. I would be happy to share my perspective on how I can contribute to excellence in your organization for better products and services.

1. Mobile: +965 51226260
E-mail: venkat.theemperor@gmail.com
Resume of S. Venkat Kumar
Summary
I'm a firm believer of servant leadership model. Having practiced it in my current role as a Lean Six Sigma program leader, I
was able to turnaround a non-performing customer engagement into performing engagement. I’m based out of Kuwait
responsible for transformation at Kuwait Oil company (my client).
I have brought in excellent value to the customer in terms of timely delivery of transformation initiatives, achievement of
stated results; putting together a sustenance and benefits realization plan (not part of contractual obligation, but for the
zest of going the extra mile) due to this I was able to streamline a sick account with erratic cash flow into an account with
regular revenue.
In my current role, my consultant team has achieved 1.135 billion USD savings out of which nearly 350 million USD have been
realized as hard savings. Post Wave II, my team has successfully initiated 19 Black Belt and 26 Green Belt projects as part of
next wave.
Having achieved as a team, currently I'm working on a re-pricing and adjustment order negotiation plan which will help my
organization to break even on the customer engagement within the next 6 months at the same time without affecting the
customer.
I firmly believe in practically implementing the insights I have gained in Lean Six Sigma to bring value on the table in terms of
enhanced customer experience, better customer services and customer retention.
I would be happy to share my perspective on how I can contribute to excellence in your organization for better products and
services.
Honors and Awards
• My Linkedin publications are requested to be used in Lean Six Sigma Course Materials of Caltech University
• Examiner in the improvement project award panel 2010, 2011, 2012, 2013 and 2014 @ Qimpro
• Honorary Lean consultant (2011) @ Merrill Technologies
• Judge in improvement project award expert panel (2010) @ Qimpro
• Innovation champion awards 2009, and 2010, CEO team award for innovation 2009 @ Patni
• White Paper on ITES Project Management was selected as Wiki of the Week– 2008 @ Patni
• Team Member in ISO External Audit – 2007 @ Wipro
• Good Project Award from Indian Statistical Institute during my tenure (2006) @ OfficeTiger
• Best Project Manager, Brave Heart, Star Performer Awards @ OfficeTiger
Key Achievements
• Ensured effective use of visual management at Kuwait Oil company resulting in timely delivery of program
deliverables and thereby on time client payments
• Facilitated elimination of 50k man hours of Quality Check at Elsevier Chennai
• Successfully rolled out Lean Six Sigma phase II program at Chennai site (achieved 4.0/5.0 from 2.0/5.0 in process
excellence maturity assessment within 3 years)
• Successful roll out of Lean Six sigma phase I program at Manila site
• Facilitated rollout of key performance indicators for departments at Elsevier Chennai
• Rolled out the compliance and security metric sheet at Patni
• Achieved the highest savings out of innovation (for leveraging automated tools) among the sites at Patni during 2005
and 2006
• Self-executed Business Analytics project to improve on-time delivery for L2 support team at Patni (IT, BB project)
• Facilitated transition of Boeing Accounts Payable process at Wipro
• Rolled out QMS at Aviva Cos-C
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2. Mobile: +965 51226260
E-mail: venkat.theemperor@gmail.com
• Rolled out metric management program at OfficeTiger
• Trained nearly 4000 people in Lean Six Sigma belts, computer web, database, GUI technologies
Work Experience
Omnex Inc (March 2015 – Till date), Location: Ahmadi, Kuwait; Client: Kuwait Oil Company
Domain: Quality Management consulting
Title: Project Manager and Senior Consultant Master Black Belt
Client Management, Revenue Management, Account Management, Team Management, Deliver Black Belt and Green Belt
trainings, Lean Six Sigma program leader, Mentor Black Belt consultants
Team Handled: 3 Black Belts + 1 Business Manager
Reed Elsevier (October 2011 – Till date)
Domain: Scientific research content acquisition, Dissemination and Publishing
Title: Six Sigma Master Black Belt and Head Quality (PMO lead)
Part of designing Elsevier Quality Strategy, Lean Six Sigma and PMO leader for Chennai site, and Manila site (part time),
Transformed the P2P process
Team Handled: 1 MBB and 1 GB
Patni, (November 2007 – October 2011)
Domain: IT support for F&A, and Infrastructure
Title: Senior Quality Specialist
Innovation SPOC and Lean Six Sigma coach, self-executed Black Belt project in Issue to Resolution
Wipro BPO, (January 2007 - November 2007)
Domain: F&A
Title: Deputy Manager Quality
Lean Six Sigma coach
Birlasoft India Limited, (June 2006 - December 2006)
Domain: IT
Title: Assistant Manager Quality
Lean Six Sigma coach
Aviva COS-C, (March 2006 - May 2006)
Domain: Insurance
Title: Manager – Quality
Team Handled: 1 Asst. Manager, 1 Quality Analyst
Quality Assurance and Lean Six Sigma in charge for Chennai location
OfficeTiger, (November 2001 - March 2006)
Domain: F&A, Financial Printing, Insurance, Litigation and Typesetting
Title: Manager Process Control
Team Handled: 1 Assistant Manager and 1 Quality Executive
Lean Six Sigma coach, Copy Sigma SPOC, Global implementation lead
First Computers, (January 1997 - October 2001)
Domain: IT Training,
Title: Senior Executive Training
Trainer for computer technologies
Practical Proficiency
Value stream mapping, QMS, DMAIC, TQM, PDCA, A3, Lean, Metric management, EFQM, ISO, Lean Management, Black belt
training, GB training, White belt training, Statistical Analysis, Stocks Fundamental Analysis, Mutual Funds, Quality Assurance,
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3. Mobile: +965 51226260
E-mail: venkat.theemperor@gmail.com
Sampling, Survey, MSA, Computer Training, Lean Six Sigma contract due diligence
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4. Mobile: +965 51226260
E-mail: venkat.theemperor@gmail.com
On the Job Training
• Management Essentials, 2013 - 2013(@ Harvard Business Review)
• Business Analytics Course, 2009 - 2009 (Completed course, exam and 1 BB project)
• Project Management, 2008 – 2008
• TRIZ, (2008 – 2008)
• Managerial Development, Managerial Skills, 2007 – 2007
• Computer Faculty Certification (Web Technology, and Computers for executives), 1997 – 2001
Academics and Certifications
• Agile Foundation (Simplilearn)2016 – 2016
• EFQM 2014 – 2014
• DFSS Training, 2013 – 2013 (@ BMGI)
• MBA, Investments, 2009 – 2012 (@ ICFAI University)
• PGDQM, Quality Management, 2007 – 2008, (@ ICFAI University)
• ISO Internal Auditor Training, ISO 9001:2000, 2007 – 2007, (@ DNV Quality Consulting Group)
• Certified Master Black Belt, Six Sigma, 2006 – 2007, (@ Indian Statistical Institute)
• MA, English, 2001 – 2003, (@ Annamalai University)
• IT Technical received 5 certifications (@ Brain bench)
• Diploma in Computers, 1994 – 1996, (@ Brilliants)
• Higher Secondary, Group II 1990 – 1993, (@ Santhome Higher Secondary School)
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