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15/12/2011




By Vicky Ross




                        1
15/12/2011




  What is
Management?
Managers have subordinates




                                     2
15/12/2011




What is Leadership?
    Leaders have followers




                                     3
15/12/2011




Managers
  can be
 Leaders




                   4
15/12/2011




Our world is changing!
   Faster than what most people can
   comprehend, we live in a world of
              consumerism...
global economy today is build on DEBT,
  Most companies depend on a line of
            credit to survive.
    Critical ingredient to survive is:
          INFORMATION AND
               KNOWLEDGE




                                                 5
15/12/2011




What qualities do Leaders have?
    Pick 5 and rate yourself
Who do you have to become in order
to achieve that?




                                             6
15/12/2011




 The 5 Qualities of a Leader
 Makes the personal choice to step up to their
    leadership role.
   Has a clear outcome and knows the critical path
    towards project completion.
   Values the unique qualities, potential and strengths of
    the individuals in their team.
   Inspires, motivates and develops people and
    celebrates the success of others.
   Shares their knowledge and experience
    unconditionally.




                                                                      7
15/12/2011




Leadership is about
     35% Vision
33% Energising people
 19% Communication
    8% Charisma
   5% Competence
 2011 Internet poll from Ten3 Global




                                               8
15/12/2011




        Conventional Change Model
A change process being of system and procedures
  experience resistance and blocks to change that is
  caused by people not buying into the process.
This resistance creates a longer change pipeline and
  increased higher costs due to:
 People’s resistance
 Stress causing absenteeism
 Miscommunication causing delays




                                                               9
15/12/2011




      True Business Leader Change Model
Prepare people for change by:
Prepare their mindset
Increase personal awareness
Change limiting beliefs
Motivate for change
Value and recognition
Enhance communication
Personal responsibility
Timeline for change process
Improve flexibility
Accountability




                                                 10
15/12/2011




What can a Leader do different?
   Be the change and model
  success for people to follow.




                                         11
15/12/2011




                We are living in two worlds




                                   Inside World




Outside World




                                                         12
15/12/2011




  T-F-A=R
Thoughts-Feelings-Actions = Results




                                             13
15/12/2011




   How do we create behavior?


Internal Representation      Physical Manifestation
      What am I thinking?           What is my body doing?




        Internal Dialogue

                     What am I saying to myself?




                                                                    14
15/12/2011




Creating Positive Mind Solutions




 Joy                       Stress
 Laughter                  Angry
 Smile                     Depressed
 Relax                     Sad
 Happiness                 Guilty
 Ecstasy                   Anxious
 Exercise                  Frustrated
 Peaceful                  Scared




                                               15
15/12/2011




       16
15/12/2011




       17
15/12/2011




         What you will learn in 7 days?

 The way that we represent our world.
 How we organize our internal representations
    …learning about eye accessing cues.
   Build rapport and have brilliant communication.
   Use and recognise different submodalities.
   Anchoring and how to use it.
   How to calibrate a person’s state
   Language patterns-meta model.
   Hypnotic language patterns-milton model
   Strategy elicitation and utilization.
   Make lasting changes.




                                                             18
15/12/2011




         How will a Business NLP help you?

 Expand the ways we communicate and understand each other
 Establish rapport instantly with clients, colleagues, in fact
    anyone!
   Extend, fine tune and become a more effective influencer
   Understand how your mind works and how other’s ‘tick’
   Develop your skills and behavioural flexibility
   Increase your personal effectiveness
   Enhance your ability to coach, manage, motivate and inspire
    yourself and others
   Understand your own and other peoples strategies
   Build higher performance within your team
   Create, clarify and set successful ‘outcomes’
   Be an effective leader of change
   Develop your charisma




                                                                         19

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Leadership versus management 1

  • 2. 15/12/2011 What is Management? Managers have subordinates 2
  • 3. 15/12/2011 What is Leadership? Leaders have followers 3
  • 4. 15/12/2011 Managers can be Leaders 4
  • 5. 15/12/2011 Our world is changing! Faster than what most people can comprehend, we live in a world of consumerism... global economy today is build on DEBT, Most companies depend on a line of credit to survive. Critical ingredient to survive is: INFORMATION AND KNOWLEDGE 5
  • 6. 15/12/2011 What qualities do Leaders have? Pick 5 and rate yourself Who do you have to become in order to achieve that? 6
  • 7. 15/12/2011  The 5 Qualities of a Leader  Makes the personal choice to step up to their leadership role.  Has a clear outcome and knows the critical path towards project completion.  Values the unique qualities, potential and strengths of the individuals in their team.  Inspires, motivates and develops people and celebrates the success of others.  Shares their knowledge and experience unconditionally. 7
  • 8. 15/12/2011 Leadership is about 35% Vision 33% Energising people 19% Communication 8% Charisma 5% Competence 2011 Internet poll from Ten3 Global 8
  • 9. 15/12/2011 Conventional Change Model A change process being of system and procedures experience resistance and blocks to change that is caused by people not buying into the process. This resistance creates a longer change pipeline and increased higher costs due to:  People’s resistance  Stress causing absenteeism  Miscommunication causing delays 9
  • 10. 15/12/2011 True Business Leader Change Model Prepare people for change by: Prepare their mindset Increase personal awareness Change limiting beliefs Motivate for change Value and recognition Enhance communication Personal responsibility Timeline for change process Improve flexibility Accountability 10
  • 11. 15/12/2011 What can a Leader do different? Be the change and model success for people to follow. 11
  • 12. 15/12/2011 We are living in two worlds Inside World Outside World 12
  • 14. 15/12/2011 How do we create behavior? Internal Representation Physical Manifestation What am I thinking? What is my body doing? Internal Dialogue What am I saying to myself? 14
  • 15. 15/12/2011 Creating Positive Mind Solutions Joy Stress Laughter Angry Smile Depressed Relax Sad Happiness Guilty Ecstasy Anxious Exercise Frustrated Peaceful Scared 15
  • 18. 15/12/2011 What you will learn in 7 days?  The way that we represent our world.  How we organize our internal representations …learning about eye accessing cues.  Build rapport and have brilliant communication.  Use and recognise different submodalities.  Anchoring and how to use it.  How to calibrate a person’s state  Language patterns-meta model.  Hypnotic language patterns-milton model  Strategy elicitation and utilization.  Make lasting changes. 18
  • 19. 15/12/2011 How will a Business NLP help you?  Expand the ways we communicate and understand each other  Establish rapport instantly with clients, colleagues, in fact anyone!  Extend, fine tune and become a more effective influencer  Understand how your mind works and how other’s ‘tick’  Develop your skills and behavioural flexibility  Increase your personal effectiveness  Enhance your ability to coach, manage, motivate and inspire yourself and others  Understand your own and other peoples strategies  Build higher performance within your team  Create, clarify and set successful ‘outcomes’  Be an effective leader of change  Develop your charisma 19