2. The cloud. It possesses extraordinary promise. And comes
with complex challenges.
ArrowSphere.
Where Cloud
meets the Channel.
That’s why we at Arrow ECS built ArrowSphere, an
innovative marketplace that delivers on the potential of the
cloud. The multi-tier platform is uniquely engineered to
simplify the connection between cloud services providers,
cloud services resellers and business users.
Through ArrowSphere, resellers can brand, sell and
manage best-of-breed cloud services in a professional,
secure and easy-to-use environment.
Which brings clarity to the cloud. Turns theory into reality.
And puts your business where it belongs: Five Years Out.
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3. ArrowSphere –
Simplifying Cloud Services
In today’s cloud ecosystem; IT executives, resellers and service providers
are faced with the challenges of meeting rapidly growing and evolving cloud
service demands. As adoption increases – costs, security, complexity and
performance spiral out of control.
ArrowSphere provides a streamlined platform that allows simplified
ordering of Cloud services through a growing, best of breed
services catalog.
Through ArrowSphere; Solution providers can start selling cloud services
immediately with minimal investment. IT Executives can provide expanded
services while maintaining control of security, subscriptions and, expenses.
Cloud Services providers can gain access to partners that will integrate,
support and maintain their services.
ArrowSphere offers solution providers these
key cloud services delivery requirements:
COMPLETE COMMERCIAL FRAMEWORK
>> White-label webstore and billing to match your corporate brand
>> Legal templates for contract and webstore policies
>> ROI and cost of ownership modeling tools
>> Customized sales and marketing enablement
>> Standardized T&Cs for cloud service consumption
>> Access to a expanding global, regional and vertical
Cloud Services
>> Automated credit checking
PROVISIONING, SERVICE
DELIVERY AND REPORTING
>> Create accounts to onboard customers
>> Set usage thresholds and SLA parameters
>> Add new services from the Arrow catalog to create your own
customized services catalog
>> Add/remove units of capacity on demand
>> Set up profiles and integrate with back end systems
>> Generate consolidated billing information
>> Compliance to ISO standards
arrowsphere.net
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4. Change can be difficult, but regardless of its challenges, the cloud
represents tangible business potential for solutions providers.
Business Benefits for
Cloud Services Resellers
As you add recurring services, you’ll find an upside. Your role as an essential resource for long-term solutions
will position you to become more deeply embedded in your customers’ business processes, reinforcing
relationships in ways that one-time transactions never could.
Accelerate Time to Revenue with Minimal
Investment
Transform your Business Model and Increase
your share of Recurring Services Revenues
Our unique portfolio of best-of-breed cloud services enables you
to quickly and efficiently offer cloud solutions that meet customers’
business needs without having to invest the time and money needed
to create your own platform.
Our comprehensive subscription management engine effectively
processes renewals, price changes and promotions. Billing, metering,
services management, integrated single sign on security, branding,
contracts and SLAs—put simply, our platform makes it easy to do
business.
Join the Cloud Ecosystem
Our collection of ArrowSphere accredited service providers makes
it possible to assemble a customized catalog of reliable, cloud-ready
services, so you can complement your current portfolio with new
offerings, cross-sell, develop new markets and better support your
customers’ needs.
Acquire new Customers
Leverage the ArrowSphere cloud services portfolio to attract new
customers by complementing your existing online shop or by offering
services in a white-label webstore.
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Increase the Lifetime Value of Customer
Relationships
Through your own existing online shop or your branded webstore,
end customers can consider new capabilities, provision new services,
and increase or decrease their usage levels in real time as their
business needs change.
5. ArrowSphere Solution
Business Services
Solutions providers face considerable challenges in transitioning into a
rich services practice. Arrow ECS Services created ArrowSphere Solution
Business Services to address the unique business transformation
requirements of our partners. ArrowSphere Solution Business Services
provides the essential tools, training, marketing and management
resources and services needed to launch and build your cloud
services practice.
Our standard, premium and customize business services provide
everything you need to rapidly build your own storefront, marketing
programs and sales success.
>> Demand – The ArrowSphere Webstore and
customized catalog of cloud services
>> Enable – Onboarding and training for
management, sales and services administrators
>> Brand – Access to global and regional catalogs,
brandable webstore, sales and marketing tools
and workshops series
>> Grow – Advisory support and services to
complement and expand your growth
Enable
Demand
Onboarding &
Training
ArrowSphere
Webstore
ArrowSphere
Solution Business
Services
Brand
Grow
Programs &
Tools
Services
arrowsphere.net
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6. ArrowSphere Solution
Business Services Matrix
ArrowSphere
Solutions
ArrowSphere
DEMAND
STANDARD PLAN
PREMIUM PLAN
Standard Plan, plus:
• ArrowSphere Webstore
• 24hr Help Desk Support with 4 hr SLA
• One year hosting
• Integration assistance with VAR billing
system
• Access to all ArrowSphere Webstore
patches and upgrades
CLOUD TRANSFORMATION
SERVICES
• Integration with CRM, ERP and other VAR
systems
• White Label Billing
• E-mail support with 24 hour SLA
• Custom ArrowSphere Webstore
development
• CSV Integration with VAR billing system
• Arrow Connect into existing Webstore
• Full integration with VAR billing system
ArrowSphere
ENABLE
• On-site ArrowSphere Development
Workshop (1 day)
• On-site ArrowSphere Business
Development Workshop (2 day)
• Business Transformation
Planning and Advisory
• Web delivered training for up to 5 Webstore
administrators
• Continuous access to web based training for
Webstore administrators
• Sales Process; Comp Plan and
Finance Consulting
• Services program plan
• Services program plan with milestones and
quarterly updates
• Sales Development ArrowSphere
Workshops
• Solution Selling Training
• Local ArrowSphere Events
• Sales team ride-along
• Arrow Insight
• Opportunity Scoping Services
• Demand Generation
(phone, mail, and e-mail)
ArrowSphere
BRAND
• Web delivered catalog creation training
• Brandable Sales and Marketing Materials
• VAR Branded Sales and Marketing Materials
(updated quarterly)
• SEO Consulting
• Competitive analysis
• Vendor Technical Training
• Case Studies
• Packaging Solutions Workshops
• Joint Press Release at launch
• Access to all global and regional catalogs for
one year, including all additions to the catalog
• Market Analysis Workshops
• Internet Marketing Workshop
• On-site Sales and Marketing
Workshop (1 day)
ArrowSphere
GROW
• Arrow Cloud Advisory Planning Session (up
to 4 hours)
• 20 Arrow ECS Training Units
• 40 Arrow ECS Training Units
• Cloud Implementation Services
• Access to rebate program
• Cloud Assessments
• Cloud Integration Services
• Cloud Migration Services
• Cloud Monitoring and Management
• Cloud End user help desk
• Cloud Operations and Management Staffing
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7. The multi-tier ArrowSphere platform simplifies the connection between
cloud services providers, cloud services resellers and business users.
ArrowSphere Marketplace
North America
rivermeadow
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