The document appears to be a résumé for an individual. It highlights their education including studying abroad and completing an internship. It lists skills such as thinking differently, passion for their work, and being a team player. Previous work experiences are mentioned at various companies. Personal interests include soccer, travel, adventure, food, and social media. Contact information is provided at the end.

1. hi there. I’m…
Welcome to my résumé!

2. I’m sure you’re wondering…
What makes me the
?

3. my ability to think differently

4. unmatchable passion for what I do

5. being a team player always looking to build relationships

6. a results-driven attitude

7. Let’s
and take a look at my background.

8. I’m a 4th year Commerce Student at
I speak English | Je parle français | ‫أنا‬‫عربي‬ ‫أتكلم‬

9. I will be certified in Corporate Social Responsibility
in addition to my degree once I graduate.

10. has always been my mantra!

11. In my 3rd year I studied here for 8 months…

12. …and then took an internship at
where I helped streamline application use from this…
SHAREHOLDER
REGULATORS
SUPPLIERS
CUSTOMERS
Manage the T&D Enterprise
Primary T&D Business Processes
Enterprise Support Processes
2 Enhance the Network
5 Operate the Network
5.1 Monitor, Control, and
Direct Power System w/
in Prescribed Limits
Distribution Network Maps
Network Management
System (NMS)
Transmission Outage Data
System (TODS)
Outage Response Mgmt
System (ORMS)
Web-based IVR Storm
Severity Editor (WISSE)
5.6 Operational Performance Reporting
NODS
NOMS
CRIS
ScadaMatch
Substation Shield SAP ECC
ADNAN
Outage Scheduling and
Reliability (OSCAR)
5.2 Operations Planning
5.3 Emergency
Response
Coordination
5.4 Network
Operations Training
1.1 Manage Investments
1.2 Manage Asset Programs
1.3 Manage Asset Strategy
1.4 Manage Asset Information
Delivery Point
Performance DIGSI
Distribution Equipment
Maintenance System
DXAIS
Electronic Log GIS Web Portal
Hydro One Investment
Plan Proposal Tool (HIPP)
IEC865E Insulator Contamination Mobile - Detailed
Helicopter Inspection
Mobile - Line and Forestry
Asset Condition
Mobile - Line Condition
Survey
Mobile - MDX Mobile - Penta Poles
Mobile - TxACA
Mobile - Underground
Equipment Inspection
Mobile - Underground
Submarine Cable Insp.
Mobile - Waste
Management
Peak & LTR GeneratorPSDB Breaker Update
PSDB Cable LTR
PSDB Capacitor Updater
PSDB Limited Time Rating
PSDB Line Change
PSDB Reactor Updater
PSDB Relay Browser
PSDB Relay Updater
PSDB Short Circuit
Extraction
PSDB Suite
PSDB Surge Arrester
Updater
PSDB Switch Updater
PSDB Transformer
Updater
SAG10
SAP ECC
STESS Conductor Sag
Transmission Line Geographic
Information System (TLGIS)
Waste Management
PSDB Impedance
Calculation
PSDB Electronic LTR
Loading
Age of Assets
Demographic
ArcFM
Area Reliability Evaluation
Program (AREP)
Asset Performance
Reporting
Asset Retirement Model
Auxiliary Generators
(AUXGEN)
CFM
Computer Log Insulation
Condition (CLIC)
Mobile - Waste
Management
PSDB Suite
PSDB Suite
SAP ECC
SAP ECC
SAP ECC
AutoCAD
Civil 3D
Inventor Professional
Map 3DMechanical Desktop
Underbuild Proposal Meridian
PLS CADD
2.1 Engineered Projects
CDEGS CAPE
2.2 Engineered Programs
2.3 Non-Engineered Programs
3.2 Maintenance Programs
Station LTR Calculations
(LTR_GROUPS)
Insulator Report PowerSure
SketchUp
Milestone Reporting
System (MRS)
5.5 Documentation
Management
DOMC Customer Info Fax
Form
Customer Notification
Bulletins
NOD Customer Website
Calculation of Ampacity
Steel Structure Report
Age At Outage Charting
Tool
Forestry Management
System Reporting
Forestry Distribution
Reporting
Delivery Point Interruption
Dx Claims
Power System Simulation
for Engineers (PSSE)
DPI Indice
Enterprise GIS (EGIS) Telecordia Granite XNGReal Estate Inventory
System (REIS)
SAP ECC
Daily Significant Events
Reporting (DSER)
17 Manage Environmental
Health & Safety
Emergency Service
Information System (ESIS)
Forestry Services HS&E
Management System
Hazardous Material
Inventory System
Incident and Claims
Management (ICM)
Environmental H&S
Concerns Tracking System
Material Safety Data Sheet Drug Formulary Search
19 Manage
Knowledge,
Improvement,
and Change
Hydro One Document
System (HODS)
TRAMA CS
uPerform Client
9 Manage Finances 9.3 Financial Accounting
Longview Tax Partner
SAP ECC TaxFind9.1 Management
Accounting
9.2 Fixed Assets
9.4 Regulatory Accounting
15 Manage Public &
External Relations
11
Manage
Revenue
& Tariffs
11.2 Non-Energy Billing
Consolidated Joint Use -
Networks
Consolidated Joint Use -
Remotes
HOMER
MV-90
Point to Point
Workflow Integration
System (WFIS)
11.1 Energy Billing
11.3 Energy Purchasing 11.4 Transmission Revenues
18 Develop
Strategies
12 Manage Regulatory Affairs
12.3 Manage Regulatory Compliance
Meter Exit Tracking
System (METS)
Sales and Load Tracking
System (SLTS)
12.1 Manage Regulatory Strategy
12.2 Manage Regulatory Applications
12.4 Manage Regulatory External
Relationships
99 Audit & Risk
Management
Access Control Language
(ACL)
Enterprise Risk Assessor
Compliance Management
System
Risk Navigator
101
Treasury
Integra
Hydro One Insurance
Claims
Reuters Trading
100 Legal
Services
Enterprise Content
Management (ECM)
E-Transcript Viewer
Law Opinions and
Precedents System
(LOPS)
Small ClaimsCivil Litigation Software
6 Manage the Meter
Metics
MISOR
Mobile - Change Meter
Operations Mgmt (CMOM)
Mobile - MISOR
MV-STAR
Mobile - MIF
6.1 Meter Inventory Management
PQ Inspector
6.2 Meter Equipment Management
6.3 Meter Data Management and Demand
Response
Dataloggers Data Trend Data Trend
4 Manage the
Customer
CSS
CYME
4.1 Customer Request/
Response Management
4.2 Relationship
Management (Power Quality
Issues, Recoverable
Revenue Mgmt)
CRM
Uniphi Suite
Customer DataMart
4.3 Call Center
Electronic Workforce
Management
BOPS
Aspect System Mgmt
Suite (ASMS)
3 Maintain the Network
CAEFEM
FXA_FXB
PCMIS
TRANSCAN
Master Station
Manage Utilities System
Transmission (MUST)
Transmission Equipment
Reliability Analysis Tool
Breaker Fault
Preventative Maintenance
Optimization
3.1 Maintenance
Projects
3.3 Maintenance Reporting/Analysis1 Manage the Network Asset
14 Acquire & Manage Property
Registered EasementsArchibus
CAFM
Integrated Real Estate
Information System (IREIS)
Relcode
Right of Way (Tx) Main
Database
Land Assessment &
Remediation (LAR)
14.2 Management
14.1 Acquisition of
Rights
14.3 Disposition
7 Plan & Manage Work
7.3 Scheduling Work
Job Database System
P3E
Permits
Telecom JobDBase
SAP ECC
BIFM
Forestry Management
System (FMS)
SAP ECC
SHAFT
7.2 Work Forecasting
Station Grounding
Database
Kinectrics ArcPro
7.1 Plan Investments
7.5 Change Control
SAP ECC
Openview Service Desk
Forestry Weekly
Accomplishment Report
TRAKKER
Mobile – Shop Paper
Processor (SPP)
PragmaCAD - Dispatcher
8 Plan & Manage Supply Chain
SAP SRM
Engineering Material
Catalogue
Spares Optimisation
System (SOS)
Tool Hound
8.3 Inventory Management 8.5 Accounts Payable
Invoice Image
Management
SAP SRM
8.1 Sourcing, 8.4 Logistics, 8.6 Customer Service, 8.7 Supply Chain Data Management
8.2 Purchasing External Bid Management
13 Manage Information Technology
Quality Center SAP SRM
13.3 Manage IT Operations 13.1 Manage IT Security, 13.2
Manage IT Hardware/Software
Inventory, 13.4 Manage IT
Architecture Strategy and
Policies, 13.5 Manage IT Service
Provider, 13.6 Manage IT Risk,
13.7 Manage IT Financial
Performance, 13.8 Manage
Power System IT
Open View
Application Inventory
Management System
16 Manage Transport &
Work Equipment
Computerized Aircraft Log
Management (CALM)
Engineering Fuel
Management
Virtual Garage Fleet
Management
16.1 Manage Fleet Maintenance
Services
Helicopter Line
Management (HELM)
16.2 Manage Fleet TWE &
Helicopter Asset Management
16.3 Manage Fleet
Engineering Services
10 Manage Human Resources10.1 Personnel
Administration
Apprenticeship Program
HODES
10.2 Organizational
Management
Job Evaluation System
(JES)
10.3 Compensation
Management
Employee Database
10.4 Time Management
eTimeMachine
10.5 Payroll
Travel Information
Management System (TIMS)
SAP ECC
SAP ECC SAP ECC
SAP ECC
SAP ECC
10.9 Training
eLearning
Hydro One Learning
Management System
(HOLMS)
Training Documentation
System (TDS)
SAP ECC Article 11
CELRI
10.10 Labour Relations
10.7 Benefits Administration
10.8 Pension Administration
PerfPay
Employee Info Phonebook
Corporate Phonebook
Overtime Tracking
SAP SRM
LEGEND
= BI
= CIS
= EAM
= ERP
= GIS
= Other
Drawings Database
DRAMA
Percent Fault Adjustment
Asset Tool
AR Aging Monthly
OP Tools Suite
MIRT
Regulatory Records Text
Search System (RRTSS)
3.2 Maintenance Programs
SAP ECC
7.4 Execute Work
SAP BI
SAP BI
SAP SCM
Automated Distribution
System (ADS)
Distribution Management
System (DMS)
ARIS

13. … to this!
SHAREHOLDER
REGULATORS
SUPPLIERS
CUSTOMERS
Manage the T&D Enterprise
Primary T&D Business Processes
Enterprise Support Processes
2 Enhance the Network
5 Operate the Network
5.1 Monitor, Control, and
Direct Power System w/
in Prescribed Limits
Network Management
System (NMS)
Outage Response Mgmt
System (ORMS)
Web-based IVR Storm
Severity Editor (WISSE)
5.6 Operational Performance Reporting
Enterprise Content
Management (ECM)
Transmission Outage
Suite (TOA)
Substation Shield SAP ECC
5.2 Operations Planning
5.3 Emergency
Response
Coordination
5.4 Network
Operations Training
1.1 Manage Investments
1.2 Manage Asset Programs
1.3 Manage Asset Strategy
1.4 Manage Asset Information
GIS Web Portal
SAG10
SAP ECC
ArcFM
SAP ECC
SAP ECC
SAP ECC
AutoCADMeridian
2.1 Engineered Projects
CDEGS CAPE
2.2 Engineered Programs
2.3 Non-Engineered Programs
3.2 Maintenance Programs
7.4 Execute Work
5.5 Documentation
Management
SAP BI
Mobile – AMT Sybex/
Dexterra
Transmission Outage
Suite (TOA)
Enterprise GIS (EGIS)
Telecordia Granite XNG
SAP ECC
17 Manage Environmental
Health & Safety
19 Manage
Knowledge,
Improvement,
and Change
9 Manage Finances 9.3 Financial Accounting
Longview Tax Partner
SAP ECC TaxFind9.1 Management
Accounting
9.2 Fixed Assets
9.4 Regulatory Accounting
15 Manage Public &
External Relations
11
Manage
Revenue
& Tariffs
11.2 Non-Energy Billing
CIS
11.1 Energy Billing
11.3 Energy Purchasing 11.4 Transmission Revenues
18 Develop
Strategies
12 Manage Regulatory Affairs
12.3 Manage Regulatory Compliance
12.1 Manage Regulatory Strategy
12.2 Manage Regulatory Applications
12.4 Manage Regulatory External
Relationships
99 Audit & Risk
Management
SAP ECC
Compliance Management
System
101 Treasury
SAP ECC Reuters Trading
100 Legal Services
Enterprise Content
Management (ECM)
E-Transcript Viewer
6 Manage the Meter
CIS
6.1 Meter Inventory Management
PQ Inspector
6.2 Meter Equipment Management
6.3 Meter Data Management and Demand
Response
4 Manage the
Customer
CYME
4.1 Customer Request/
Response Management
4.2 Relationship
Management (Power Quality
Issues, Recoverable
Revenue Mgmt)
CIS
CIS
4.3 Call Center
CIS
SAP ECC
3 Maintain the Network
SAP ECC
Enterprise Content
Management (ECM)
3.1 Maintenance
Projects
3.3 Maintenance Reporting/Analysis1 Manage the Network Asset
14 Acquire & Manage Property
GIS Web Portal
14.2 Management
14.1 Acquisition of
Rights
14.3 Disposition
7 Plan & Manage Work
7.3 Scheduling Work
P3E SAP ECC
7.2 Work Forecasting
7.1 Plan Investments
7.5 Change Control
SAP ECC
PragmaCAD - Dispatcher
8 Plan & Manage Supply Chain
SAP SRM
SAP ECC
Enterprise Content
Management (ECM)
8.3 Inventory Management 8.5 Accounts Payable
Enterprise Content
Management (ECM)
8.1 Sourcing, 8.4 Logistics, 8.6 Customer Service, 8.7 Supply Chain Data Management
8.2 Purchasing SAP SCM
13 Manage Information Technology
Quality Center SAP SRM
13.3 Manage IT Operations 13.1 Manage IT Security, 13.2 Manage
IT Hardware/Software Inventory, 13.4
Manage IT Architecture Strategy and
Policies, 13.5 Manage IT Service
Provider, 13.6 Manage IT Risk, 13.7
Manage IT Financial Performance, 13.8
Manage Power System IT
Open View
16 Manage Transport &
Work Equipment
16.1 Manage Fleet Maintenance
Services
Helicopter Line
Management (HELM)
16.2 Manage Fleet TWE &
Helicopter Asset Management
16.3 Manage Fleet
Engineering Services
10 Manage Human Resources10.1 Personnel
Administration 10.2 Organizational
Management
10.3 Compensation
Management
10.4 Time Management
10.5 Payroll
SAP ECC
SAP ECC SAP ECC
SAP ECC
SAP ECC
10.9 Training
SAP ECC
10.10 Labour Relations
10.7 Benefits Administration
10.8 Pension Administration
SAP SRM
LEGEND
= BI
= CIS
= EAM
= ERP
= GIS
= Other
ARIS
SAP ECC
3.2 Maintenance Programs
7.4 Execute Work
SAP BI
SAP BI
SAP BI SAP ECCGIS Web Portal
SAP ECC
SAP ECC
Enterprise Content
Management (ECM)
Enterprise Content
Management (ECM)
SAP BI
GIS Web Portal
Mobile – AMT Sybex/
Dexterra
SAP BI
SAP BI
GIS Web Portal
SAP BI
SAP BI
SAP ECC
SAP ECC
Mobile – AMT Sybex/
Dexterra
SAP BISAP ECC
SAP BI
SAP BI
SAP BI
SAP ECC
SAP BI
SAP ECC
SAP ECC
SAP BI
SAP ECC
SAP BI
Mobile – AMT Sybex/
Dexterra
SAP BI
ARIS
Automated Distribution
System (ADS)
Distribution Management
System (DMS)
SAP BI
SAP SRM

14. Other projects I worked on:
Developed Proficiencies:

15. I’ve also gained experience at…
WNBC
Business Solutions
NOV. 2004 – FEB. 2007 FEB. 2007 – SEPT. 2007 NOV. 2004 – AUG. 2005
APR. 2009 – AUG. 2009MAY 2008 – AUG. 2008

16. What do I enjoy?

17. SOCCER

18. TRAVEL
That’s me!

19. SOCIAL MEDIA

20. ADVENTURE
Me again!

21. FOOD

22. How to reach me?
Phone: (613) 583-0349
E-mail: 7da1@queensu.ca
LinkedIn: Dina Ali
http://ca.linkedin.com/in/dinaali1