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RURAL INDIA : AN INTRODUCTION
POTENTIAL 
74% or almost every 5th Indian lives in rural India 
Villages – 6,27,000 
 58% of total disposable income 
 Market Size – 1,08,000 crores 
A 1% increase in rural income increases buying power by almost 
10,000 crores
DYNAMICS OF RURAL MARKETS 
Need fulfillment/Functional benefits 
are most sought after because of 
highly routinized village life. 
Low product knowledge and awareness 
 Apply common sense in buying decisions 
 High brand stickiness 
 Influenced by symbols, logos , and colors 
buying decisions 
Friends, relatives, local 
ambassadors such as local 
mechanics play crucial role 
Interpersonal communication is 
best marketing communication 
tool 
Heavily influenced by 
children/teens – most exposed to 
TV and modern urban life 
TV viewing highest among 
children and women
DYNAMICS OF RURAL MARKETS 
CONTD. 
Lack of homogeneity: 
perceptions, traditions, 
values etc. vary vastly from 
state to state, in some 
cases region to region. 
Focus on value for money rather than low 
price 
Example: No hesitation in buying 
productivity increasing items such as 
means of transportation 
Rural financing initiatives increase 
affordability increasing the intention to 
purchase big items
ACQUIRING KNOWLEDGE OF 
RURAL CONSUMERS 
Rural India is very vast and 
diversified and so the rural people. 
Hence approach to research should 
be different for these areas. 
Rural people are social so try to 
engage them in group and than ask 
them questions. 
Try to keep a local persona who is 
revered highly among that area to 
facilitate research. 
Target HAAT/MELAS to better 
enquire about product and behavior 
Keep a constant touch with 
retailers.
PROBLEMS OF COMMUNICATION AND 
SOLUTION 
Poor literacy levels leading to 
lesser product knowledge. 
Only 41% of Rural population 
have access to Television. 
Restricted viewing due to 
frequents power cuts. 
Numerous Languages and 
dialects spoken in India. 
Remembering advertisements 
but failing to identify the 
product. 
Nearly 6.5 lakh villages in 
India. 
Identification of brands 
through symbols and logos 
• Live Demonstrations 
showing product 
benefits.(In haats, melas 
etc.) 
• Usage of Transistor Radios 
for audio advertising. 
• Usage of local customized 
communication packages. 
• Advertisements should be 
functional with minimum 
dialogue and powerful 
characterization. 
• Target villages with 
population of above 2000 
which have the purchasing
OPPORTUNITIES 
Opinion Leaders: a group consisting of progressive farmers, village 
heads, relatives. They influence the tastes and preferences of villagers 
in their respective village. 
Better brand communication by promoting through dealers and 
retailers as villagers give high importance to their views. 
Mill Marketing: Can be used for marketing of agri products because 
of the suitable demographic.
OPPORTUNITIES CONTD.. 
Melas/Haats : Average Sale of INR 2.23 lakh and about 47000 Haats 
and Melas held every year. 
Local Festivals and village campaigns. Eg. Thums Up Chowfulla, 
‘Gumbat Gari’. 
Tapping the urban aspirations of villagers through aspirational 
commercials and not treating him as a villager but someone who can 
be much more. The above should be done without forgetting the 
notion of ‘value for money’.
PRODUCT PRICING STRATEGY 
Product Pricing Strategy 
Cinthol, Fair 
Glow 
Introduced in 50 gm 
pack in the price 
range of 
Rs 4-5 
Smaller packs to bring the 
price within the range of 
rural population. 
Rough N Tough 
Jeans 
•Current price rang 
was Rs 150-300 
•These jeans were 
introduced at Rs.195 
• Train the local tailors and 
establish a distribution 
network in villages with 
population up to 5000. 
•Thus, reducing cost and 
improving distribution. 
Philips Free 
Power Radio 
The price was kept 
under 1000 Rs. 
•The system doesn’t need 
battery and hence cost 
saving of Rs 1000/Year. 
•The price was Rs.995
CONTD…… 
Product Pricing Strategy 
Tiger Cream 
Biscuits 
The packs were 
priced at Rs. 5. 
•Consumers in rural areas 
have aspiration but 
cannot afford the steep 
price of Rs. 10-12 
•Thus, Britannia offered 
cream biscuits at Rs.5 
Agni Sholay Tea 
Brand by Tata 
The price ranged 
from Rs 31.5- Rs. 
6.5 
Different packs at 
different price points 
were Introduced. 
Thus a consumer unable 
to buy a 250 gm pack 
can buy 50gm at Rs.6.5
Most of the pricing 
strategy revolves 
round the fact that 
rural consumers have 
low purchasing 
power and yet aspire 
to use products out 
of their reach 
By packing the 
product in different 
quantities these 
consumers could 
afford to buy the 
product
SUGGESTIONS 
In case of Arvind Mill 
jeans collaboration with 
local tailor reduced the 
price but increased the 
risk of sub standard 
products 
The companies cannot 
solely be dependent on 
pricing even in rural areas 
as the purchasing power 
will increase and thus, 
quality and quality of 
service is important 
As price can be matched 
by competitors it’s 
important to cater to 
specific need of the rural 
consumer rather than 
just focusing on price
CHALLENGE IN DISTRIBUTION IN 
RURAL INDIA 
Poorly developed 
transport 
Infrastructure in rural 
areas. 
Companies faces challenge of 
Inventory cost 
Inaccessibility
CRITERIA TO SELECT 
DISTRIBUTION CHANNEL 
• Distribution network model should be appropriate for product and service which is using 
it. 
• Channel should be based on aggregate demand 
• Help of rural entrepreneurs should be taken for distribution. 
Rural entrepreneur for coke 
distribution
TYPES OF DISTRIBUTION SYSTEM 
EFFECTIVE IN RURAL INDIA 
Hub and spoke 
Coca-Cola 
Distribution 
through weekly 
markets 
HAATS , Coalgate 
Distribution 
through Feeder 
towns 
Durables 
Bottling plant to a 
HUB and from 
there to local 
distributor and 
rural entrepreneur 
will take forward 
to the deeper side 
of villages from 
there 
Hiring local youth 
which will 
distribute its 
product through 
HAATS and 
manually by 
travelling over bike 
to rural areas 
Rural consumer 
purchases 
electronic goods 
from nearest 
towns. 
Distribution 
network should 
worry about 
reaching to those 
stores in town 
only.
TYPES OF DISTRIBUTION SYSTEM 
EFFECTIVE IN RURAL INDIA 
CONTD.. 
By collaborating with 
companies/NGO/SHG which 
already are doing great in 
terms of rural distribution 
• P&G did it with Marico for 
CAMAY 
• Samsung did it with E-choupal 
of ITC 
• Hypermart (all brands can 
collaborate) 
• Project Shakti with SHG of 
Women 
Project Shakti 
A Hyper Mart in 
Rural India
PUSH OR PULL!! 
Rural distribution incurs a 
lot of cost on company’s 
exchequer. 
If distribution network is 
selected and the demand is 
not anticipated than entire 
channel may collapse. 
So it is strongly 
recommended to 
aggregate demand and 
than plan your distribution 
channel. 
Consumer durables and agri-inputs are 
supplied on the basis of this only. 
Demand from all the spokes are aggregated on 
hubs and than channel network is decided.

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Rural India

  • 1. RURAL INDIA : AN INTRODUCTION
  • 2. POTENTIAL 74% or almost every 5th Indian lives in rural India Villages – 6,27,000  58% of total disposable income  Market Size – 1,08,000 crores A 1% increase in rural income increases buying power by almost 10,000 crores
  • 3. DYNAMICS OF RURAL MARKETS Need fulfillment/Functional benefits are most sought after because of highly routinized village life. Low product knowledge and awareness  Apply common sense in buying decisions  High brand stickiness  Influenced by symbols, logos , and colors buying decisions Friends, relatives, local ambassadors such as local mechanics play crucial role Interpersonal communication is best marketing communication tool Heavily influenced by children/teens – most exposed to TV and modern urban life TV viewing highest among children and women
  • 4. DYNAMICS OF RURAL MARKETS CONTD. Lack of homogeneity: perceptions, traditions, values etc. vary vastly from state to state, in some cases region to region. Focus on value for money rather than low price Example: No hesitation in buying productivity increasing items such as means of transportation Rural financing initiatives increase affordability increasing the intention to purchase big items
  • 5. ACQUIRING KNOWLEDGE OF RURAL CONSUMERS Rural India is very vast and diversified and so the rural people. Hence approach to research should be different for these areas. Rural people are social so try to engage them in group and than ask them questions. Try to keep a local persona who is revered highly among that area to facilitate research. Target HAAT/MELAS to better enquire about product and behavior Keep a constant touch with retailers.
  • 6. PROBLEMS OF COMMUNICATION AND SOLUTION Poor literacy levels leading to lesser product knowledge. Only 41% of Rural population have access to Television. Restricted viewing due to frequents power cuts. Numerous Languages and dialects spoken in India. Remembering advertisements but failing to identify the product. Nearly 6.5 lakh villages in India. Identification of brands through symbols and logos • Live Demonstrations showing product benefits.(In haats, melas etc.) • Usage of Transistor Radios for audio advertising. • Usage of local customized communication packages. • Advertisements should be functional with minimum dialogue and powerful characterization. • Target villages with population of above 2000 which have the purchasing
  • 7. OPPORTUNITIES Opinion Leaders: a group consisting of progressive farmers, village heads, relatives. They influence the tastes and preferences of villagers in their respective village. Better brand communication by promoting through dealers and retailers as villagers give high importance to their views. Mill Marketing: Can be used for marketing of agri products because of the suitable demographic.
  • 8. OPPORTUNITIES CONTD.. Melas/Haats : Average Sale of INR 2.23 lakh and about 47000 Haats and Melas held every year. Local Festivals and village campaigns. Eg. Thums Up Chowfulla, ‘Gumbat Gari’. Tapping the urban aspirations of villagers through aspirational commercials and not treating him as a villager but someone who can be much more. The above should be done without forgetting the notion of ‘value for money’.
  • 9. PRODUCT PRICING STRATEGY Product Pricing Strategy Cinthol, Fair Glow Introduced in 50 gm pack in the price range of Rs 4-5 Smaller packs to bring the price within the range of rural population. Rough N Tough Jeans •Current price rang was Rs 150-300 •These jeans were introduced at Rs.195 • Train the local tailors and establish a distribution network in villages with population up to 5000. •Thus, reducing cost and improving distribution. Philips Free Power Radio The price was kept under 1000 Rs. •The system doesn’t need battery and hence cost saving of Rs 1000/Year. •The price was Rs.995
  • 10. CONTD…… Product Pricing Strategy Tiger Cream Biscuits The packs were priced at Rs. 5. •Consumers in rural areas have aspiration but cannot afford the steep price of Rs. 10-12 •Thus, Britannia offered cream biscuits at Rs.5 Agni Sholay Tea Brand by Tata The price ranged from Rs 31.5- Rs. 6.5 Different packs at different price points were Introduced. Thus a consumer unable to buy a 250 gm pack can buy 50gm at Rs.6.5
  • 11. Most of the pricing strategy revolves round the fact that rural consumers have low purchasing power and yet aspire to use products out of their reach By packing the product in different quantities these consumers could afford to buy the product
  • 12. SUGGESTIONS In case of Arvind Mill jeans collaboration with local tailor reduced the price but increased the risk of sub standard products The companies cannot solely be dependent on pricing even in rural areas as the purchasing power will increase and thus, quality and quality of service is important As price can be matched by competitors it’s important to cater to specific need of the rural consumer rather than just focusing on price
  • 13. CHALLENGE IN DISTRIBUTION IN RURAL INDIA Poorly developed transport Infrastructure in rural areas. Companies faces challenge of Inventory cost Inaccessibility
  • 14. CRITERIA TO SELECT DISTRIBUTION CHANNEL • Distribution network model should be appropriate for product and service which is using it. • Channel should be based on aggregate demand • Help of rural entrepreneurs should be taken for distribution. Rural entrepreneur for coke distribution
  • 15. TYPES OF DISTRIBUTION SYSTEM EFFECTIVE IN RURAL INDIA Hub and spoke Coca-Cola Distribution through weekly markets HAATS , Coalgate Distribution through Feeder towns Durables Bottling plant to a HUB and from there to local distributor and rural entrepreneur will take forward to the deeper side of villages from there Hiring local youth which will distribute its product through HAATS and manually by travelling over bike to rural areas Rural consumer purchases electronic goods from nearest towns. Distribution network should worry about reaching to those stores in town only.
  • 16. TYPES OF DISTRIBUTION SYSTEM EFFECTIVE IN RURAL INDIA CONTD.. By collaborating with companies/NGO/SHG which already are doing great in terms of rural distribution • P&G did it with Marico for CAMAY • Samsung did it with E-choupal of ITC • Hypermart (all brands can collaborate) • Project Shakti with SHG of Women Project Shakti A Hyper Mart in Rural India
  • 17. PUSH OR PULL!! Rural distribution incurs a lot of cost on company’s exchequer. If distribution network is selected and the demand is not anticipated than entire channel may collapse. So it is strongly recommended to aggregate demand and than plan your distribution channel. Consumer durables and agri-inputs are supplied on the basis of this only. Demand from all the spokes are aggregated on hubs and than channel network is decided.