3. 2 WEAR THE PATIENTSâ HAT*
It is not that a patient loves to stay at your hospital.
Your ability to send him back to his routine life at the
earliest and your ability to think on behalf of him will help
him come back to you for his next episode of care
requirements.
* Think that you are the patient
4. 3 THINK : How can I reduce his
cost of treatment ?
Stop thinking that a patient is your âcash cowâ.
Instead, think of reducing his cost burden.
This will not only help you do more top line but also add
âtrustworthinessâ to your bottom line.
5. 4 Stop worrying about tomorrowâs
revenue
Think about todayâs investment !
It is more important to be in the business of treating patients
and least important to be in the business of business
Money making is an art and it happens as a default when you
earn customers.
Spend time with your patients and this investment will
generate enough wealth for three generations to come
6. 5 Stop thinking that he is
patient # 111
Most often , almost all care givers take things for granted when
they see someone with a gown and a patient tag.
Stop stereotyping, Think a little beyond.
Think â if you were him, How do you feel?
What would you expect?
More than all â how would you like to be treated ?
7. 0
And Finally
Stop thinking hard about this
presentation
Do it and see for yourself the
difference
Dr Vijay Raaghavan
Engagement Manager, Medium Healthcare Consulting , India