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          Mobile
Applications & Casestudies
     to Digital Media

      2010 & 2011
Index                        2




 Branded SMS Blast
 Text to Win or Luck draw
 Data Collection
 Customer Care
 Accumulating Program
Mobile Applications                                                       3




Note: MO – MT definition:
    MO (Message Originated): SMS sent from mobile users to Telco
   (Viettel, Mobifone,…).
    MT (Message to Terminated): SMS response (to a MO) from Telco to the
   users  Defaut: 01 MT free for 01 MO; or many MTs for 01 MO (the 2nr MT
   to be charged)
Mobile Applications                                                              4




 Branded SMS blast to target audience
    COMFORT “ Khuyen mai lon thang 9! Comfort tang them 200ml trong tat ca
   cac san pham tui. Nhanh chan den cac cua hang ban le va sieu thi gan
   nhat! " to 100K target women/housewife age 20 – 45.


    DOVE " Co hoi nhan tron bo tui xach hang hieu Ipanima phien ban thiet ke dac
   biet khi tham gia Ngan Mui Dove 14 ngay thu thach trang min
   www.dovetrangmin.com.vn “ to 30K female age 15 – 55.
Mobile Applications                                       5




 Text to Win or Lucky Draw
    Text SMS " DOVE <Lucky Code > " send to 8169
    Each <Lucky Code> is printed on each product package.


 How to Win
    Instantly Win based on available lucky code list.
    The 1st, 100th, 1000th SMS.
    Randomly sellected by system after periods
   (day, week, month, quarter).
Mobile Applications        6




 Text to Win or Lucky Draw
Mobile Applications                                   7



 Text to Win or Lucky Draw


                          LIPICE <Code number> to 8208
Mobile Applications                                                 8




 Text to Win or Lucky Draw

                            ACNES <Product code> to 6158


Winner will be chosed randomly daily – 160 prizes/day
Announce to winner by SMS immediately after lucky draw (mid –day 12h)
Mobile Applications                                     9




 Data Collection
    Text SMS " BRAND <Email/Adress/Data… " send to 8069


 Customer Care:
    Remind of Birthday, Maintenance, Doctor day,...
    Promotion or New product update.
    Remind of event attendance.
Mobile Applications   10




 Data Collection
Mobile Applications                                            11




 Customer Care:
    Yamaha to remind motorbike maintenance after each 6 months
Mobile Applications                        12




 Accumulating Program
    Text SMS " BRAND <Code> " send to 8069


 Purposes:
    Loyalty care.
    Loyalty point update.
    Exchange of points for gifts.
Mobile Applications                                                               13



 Accumulation Program
   ID Account is user’s phone number
  Text                <space>                      Send    8069
                                                   to

 MT 1:                        MT 2:
         From: 8069                   From: 8069
         FRISO cam on ban             Voi so diem 250
         da nhan tin tham             ban da doi duoc xe
         gia chuong trinh.            dap sieu nhan. Hay
         So diem trong tai            tiep tuc nang cao      SMS rule:
         khoan cua ban hien
         co [250] diem.
                                      so diem, nhieu         -Each secret code
                                      mon qua hap dan
                                      dang cho don sieu      only valid 1 time
                                      nhan ti hon cua        - The second using is
                                      ban
                                                             invalid
                                                             - Each code equal to
                                                             50 points
Mobile Applications                                          14



 Accumulation Program
    Blast for Account & Points updates



        From: 8069                        From: 8069

        FRISO cam on ban                  Chi con 7 ngay nua
        da su dung san                    la het chuong trinh
        pham sua. Ban                     doi qua, moi ban
        dang     co   [XXX]               tiep tuc tich luy
        diem. Hay tiep tuc                diem va dem
        tich luy diem de co               nhung phan qua
        duoc nhung phan                   bat ngo ve cho me
        qua hap dan nua                   va be
        nhe.
Mobile Applications                                                   15



 Accumulation Program
Send SMS to exchange point for gift: FRISO <space> Gift’s code


   From: 8069                                    From: 8069
                     No        Item      Code
   FRISO B01                                     Ma qua tang cua ban
                                                 la 10153. Mang tin
                                                 nhan cung voi ma
                      1   Bicycle        B01     code nay den dai ly
                                                 FRISO de nhan duoc
                                                 1 chiec xe dap cho be
                      2   School’s bag   S02     iu. FRISO cam on ban
                                                 da su dung sam
                                                 pham sua cua chung
                      3   …               …      toi
Mobile Applications                                                         16




 Accumulation Program
    Accumulate point in each Ostar snack to get prize every day/week/month.
      The people who have the highest


                 OSTAR <Product code> to 8169
Mobile KPIs & Report                                                 17




 Branded SMS KPIs
    Delivered: the messages come to the mobile & almost 100% opened.
    Undelivered: the number is not existing.
    Accepted: buffer and re-send with 24h, then turn to Expired.
    Expired: turn-off number.


 Branded SMS cases: Online report
    Data (Mobile No.) of Clients.
    Bought data from Gapit/MaroMedia.
    Rent data from Gapit/MaroMedia.
Mobile KPIs & Report – LipIce
Mobile KPIs & Report – LipIce

 Follow successful 2008, sales promotion 2009 Lip ice
  change prize to be more attractive and launch various
  product lines.
 Objective: increase sales volume
 Duration: 10/2009– 1/2010
 Mechanics:
    LIPICE <secret code> to 6158
    Win 25 jewelry set every day and 3 Janpan tour each
     month.
Mobile KPIs & Report – LipIce
 Over 400,000 sms joining program & over 400,000 products were sold during sales
  promotion.
 Over 350,000 unique number, 90% want to continue joining similar campaigns
  next season with more attractive prize.
Mobile KPIs & Report – LipIce
Mobile KPIs & Report                                                 22




 Branded SMS Online report:
    Data (Mobile No.) of Clients = Bought data from Gapit/MaroMedia.
    Full mobile No. in the report.
Mobile KPIs & Report                                                 23




 Branded SMS Online report:
    Data (Mobile No.) of Clients = Bought data from Gapit/MaroMedia.
    Hidden mobile No. in the report.
MAROMEDIA PROFILE

MaroMedia DMS is a full service web and Digital Marketing solutions center. Our mission is to
provide professional high quality digital marketing solutions to VN’s market. We endeavor
not only to understand your business, but also to understand your competitors and customers to
determine the most appropriate and efficient solution to make your company more visible and
marketable to your existing and potential customers.

Here at MaroMedia, a crucial part of what we provide is advice and guidance. We will work with
you to suggest and provide to you cost-effective, quality web and e-marketing solutions to
help you compete and grow in today’s competitive economy.




                                                      MAROMEDIA SERVICES

  Website                 Search Engine          Email                   Mobile
  Production              Marketing              Marketing               Marketing

  - Creative Idea         - Search Engine        - Newsletter            - SMS Text 2
  - Development &         Optimization           - Auto Responder        Win/Text 2 Vote
  Marketing               - Pay Per Click        - Online Survey         - SMS Brand name
  - Integrate Web &       - Paid Placement                               - SMS Customer
  Mobile                                                                 Care


                                                                                                 24
CONTACT INFORMATION




[b] Maromedia - Maro Ads Corp.
[a] Floor 2-5, Happiness Building -
[-] 20/1 Nguyen Truong To, Dist. 4, HCMC, Vietnam
[t] +84 8 6261 6572     [f] +84 8 6261 6573
[w] www.maromedia.vn| www.maro.vn

                                                         25

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Mobile Case 2

  • 1. 1 Mobile Applications & Casestudies to Digital Media 2010 & 2011
  • 2. Index 2  Branded SMS Blast  Text to Win or Luck draw  Data Collection  Customer Care  Accumulating Program
  • 3. Mobile Applications 3 Note: MO – MT definition:  MO (Message Originated): SMS sent from mobile users to Telco (Viettel, Mobifone,…).  MT (Message to Terminated): SMS response (to a MO) from Telco to the users  Defaut: 01 MT free for 01 MO; or many MTs for 01 MO (the 2nr MT to be charged)
  • 4. Mobile Applications 4  Branded SMS blast to target audience  COMFORT “ Khuyen mai lon thang 9! Comfort tang them 200ml trong tat ca cac san pham tui. Nhanh chan den cac cua hang ban le va sieu thi gan nhat! " to 100K target women/housewife age 20 – 45.  DOVE " Co hoi nhan tron bo tui xach hang hieu Ipanima phien ban thiet ke dac biet khi tham gia Ngan Mui Dove 14 ngay thu thach trang min www.dovetrangmin.com.vn “ to 30K female age 15 – 55.
  • 5. Mobile Applications 5  Text to Win or Lucky Draw  Text SMS " DOVE <Lucky Code > " send to 8169  Each <Lucky Code> is printed on each product package.  How to Win  Instantly Win based on available lucky code list.  The 1st, 100th, 1000th SMS.  Randomly sellected by system after periods (day, week, month, quarter).
  • 6. Mobile Applications 6  Text to Win or Lucky Draw
  • 7. Mobile Applications 7  Text to Win or Lucky Draw LIPICE <Code number> to 8208
  • 8. Mobile Applications 8  Text to Win or Lucky Draw ACNES <Product code> to 6158 Winner will be chosed randomly daily – 160 prizes/day Announce to winner by SMS immediately after lucky draw (mid –day 12h)
  • 9. Mobile Applications 9  Data Collection  Text SMS " BRAND <Email/Adress/Data… " send to 8069  Customer Care:  Remind of Birthday, Maintenance, Doctor day,...  Promotion or New product update.  Remind of event attendance.
  • 10. Mobile Applications 10  Data Collection
  • 11. Mobile Applications 11  Customer Care:  Yamaha to remind motorbike maintenance after each 6 months
  • 12. Mobile Applications 12  Accumulating Program  Text SMS " BRAND <Code> " send to 8069  Purposes:  Loyalty care.  Loyalty point update.  Exchange of points for gifts.
  • 13. Mobile Applications 13  Accumulation Program ID Account is user’s phone number Text <space> Send 8069 to MT 1: MT 2: From: 8069 From: 8069 FRISO cam on ban Voi so diem 250 da nhan tin tham ban da doi duoc xe gia chuong trinh. dap sieu nhan. Hay So diem trong tai tiep tuc nang cao SMS rule: khoan cua ban hien co [250] diem. so diem, nhieu -Each secret code mon qua hap dan dang cho don sieu only valid 1 time nhan ti hon cua - The second using is ban invalid - Each code equal to 50 points
  • 14. Mobile Applications 14  Accumulation Program  Blast for Account & Points updates From: 8069 From: 8069 FRISO cam on ban Chi con 7 ngay nua da su dung san la het chuong trinh pham sua. Ban doi qua, moi ban dang co [XXX] tiep tuc tich luy diem. Hay tiep tuc diem va dem tich luy diem de co nhung phan qua duoc nhung phan bat ngo ve cho me qua hap dan nua va be nhe.
  • 15. Mobile Applications 15  Accumulation Program Send SMS to exchange point for gift: FRISO <space> Gift’s code From: 8069 From: 8069 No Item Code FRISO B01 Ma qua tang cua ban la 10153. Mang tin nhan cung voi ma 1 Bicycle B01 code nay den dai ly FRISO de nhan duoc 1 chiec xe dap cho be 2 School’s bag S02 iu. FRISO cam on ban da su dung sam pham sua cua chung 3 … … toi
  • 16. Mobile Applications 16  Accumulation Program  Accumulate point in each Ostar snack to get prize every day/week/month.  The people who have the highest OSTAR <Product code> to 8169
  • 17. Mobile KPIs & Report 17  Branded SMS KPIs  Delivered: the messages come to the mobile & almost 100% opened.  Undelivered: the number is not existing.  Accepted: buffer and re-send with 24h, then turn to Expired.  Expired: turn-off number.  Branded SMS cases: Online report  Data (Mobile No.) of Clients.  Bought data from Gapit/MaroMedia.  Rent data from Gapit/MaroMedia.
  • 18. Mobile KPIs & Report – LipIce
  • 19. Mobile KPIs & Report – LipIce  Follow successful 2008, sales promotion 2009 Lip ice change prize to be more attractive and launch various product lines.  Objective: increase sales volume  Duration: 10/2009– 1/2010  Mechanics:  LIPICE <secret code> to 6158  Win 25 jewelry set every day and 3 Janpan tour each month.
  • 20. Mobile KPIs & Report – LipIce  Over 400,000 sms joining program & over 400,000 products were sold during sales promotion.  Over 350,000 unique number, 90% want to continue joining similar campaigns next season with more attractive prize.
  • 21. Mobile KPIs & Report – LipIce
  • 22. Mobile KPIs & Report 22  Branded SMS Online report:  Data (Mobile No.) of Clients = Bought data from Gapit/MaroMedia.  Full mobile No. in the report.
  • 23. Mobile KPIs & Report 23  Branded SMS Online report:  Data (Mobile No.) of Clients = Bought data from Gapit/MaroMedia.  Hidden mobile No. in the report.
  • 24. MAROMEDIA PROFILE MaroMedia DMS is a full service web and Digital Marketing solutions center. Our mission is to provide professional high quality digital marketing solutions to VN’s market. We endeavor not only to understand your business, but also to understand your competitors and customers to determine the most appropriate and efficient solution to make your company more visible and marketable to your existing and potential customers. Here at MaroMedia, a crucial part of what we provide is advice and guidance. We will work with you to suggest and provide to you cost-effective, quality web and e-marketing solutions to help you compete and grow in today’s competitive economy. MAROMEDIA SERVICES Website Search Engine Email Mobile Production Marketing Marketing Marketing - Creative Idea - Search Engine - Newsletter - SMS Text 2 - Development & Optimization - Auto Responder Win/Text 2 Vote Marketing - Pay Per Click - Online Survey - SMS Brand name - Integrate Web & - Paid Placement - SMS Customer Mobile Care 24
  • 25. CONTACT INFORMATION [b] Maromedia - Maro Ads Corp. [a] Floor 2-5, Happiness Building - [-] 20/1 Nguyen Truong To, Dist. 4, HCMC, Vietnam [t] +84 8 6261 6572 [f] +84 8 6261 6573 [w] www.maromedia.vn| www.maro.vn 25