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11 THINGS I’VE LEARNT
APPLYING BIG BRAND
THINKING TO SMALL
BRAND DOING.
TURN EVERY
DISADVANTAGE
OF BEING BIG
INTO AN
ADVANCE OF
BEING SMALL.
THING
#1
GET YOUR STORY
STRAIGHT
THING
#2
DEFINE YOUR
HIGHER PURPOSE
THING
#3
WHY
HOW
WHAT
We believe in thinking 

differently. We
challenge 

the status quo.
We make
brilliant
computers.
We put design first - 

things that are simple

& lovely to use.
We make
brilliant
film.
We tell compelling
stories and have fun
doing so.
We make remarkable
content solutions for
brands.
By putting the audience
at the heart of the
thinking.
IF YOUR BRAND WAS A PERSON:
WHAT WOULD THEY SAY?
HOW WOULD THEY SAY IT?
HOW WOULD THEY BEHAVE?
WHAT WOULD THEY DO?
HOW WOULD THEY LOOK?
AND KEEP IT CONSISTENT.
DEFINE THE
PROFILE OF YOUR
BRAND
THING
#4
NO TRUTH
JUST PERCEPTION
THING
#5
I’ve learnt a lot. And I want to share it with you.
– Sally Bee on healthy eating
First and foremost Sally is a wife and mother. She is also a
home cook, food writer, campaigner, heart health ambassador
and TV presenter.
Sally's story was pretty much like everyone else’s for a while.
But halfway through a children’s party in 2004, she had a
massive heart attack. At the time she thought it was
indigestion, but then again, so did the local hospital. Sally
was to have two more heart attacks within a week. After the
third one, her husband was advised to say his goodbyes, as
the doctors did not expect her to survive the night.
KNOW YOUR
AUDIENCE
THING
#6
TURN STRANGERS INTO FRIENDS
FRIENDS INTO CUSTOMERS
CUSTOMERS INTO SALES PEOPLE
~SETH GOBIN
TELL ME, I’LL FORGET
SHOW ME, I’LL REMEMBER
INVOLVE ME, I’LL UNDERSTAND
~CONFUCIUS
CONTENT REALLY
IS VERY F*CKING
IMPORTANT
THING
#7
…OR DO SOMETHING WORTH READING ABOUT”
~BENJAMIN FRANKLIN
“EITHER WRITE SOMETHING WORTH READING…
SETTING-UP &
BUILDING THE
FOUNDATIONS
OF YOUR ONLINE
PRESENCE
THING
#8
Presence
Ones solar-system of controlled platforms or touch-
points
i.e. Website/Database/FB/TW/PI/IN etc.
Earned Media
Paid Media
Shared Media
Audience engagement is such that they are
compelled to share on their own portfolio of social
media touch points
Paying to gain exposure against a 3rd parties
audience across their owned media touch-points
Harnessing a partners portfolio of owned media
touch-points for mutual benefit
OWned MediA
KNOW THAT
EVERYTHING
COMMUNICATES
THING
#9
…HAS AN EQUAL AND OPPOSITE REACTION”
~ISAAC NEWTON
“EVERY ACTION…
REACH THE
PEOPLE WHO
COUNT
(NOT COUNT THE PEOPLE YOU REACH)
AND CREATE
BRAND
ADVOCATES OUT
OF THEM
THING
#10 84%of Australians trust
the peer-to-peer voice
of their friends and
family*
BE ALWAYS-ON
AND BE
ALWAYS IN
BETA
(TEST AND LEARN AND REPEAT)
THING
#11
YOU ARE THE
MASTER OF
YOUR BRANDS
PERCEPTION.
IN
SUMMARY
YOU NEVER GET
SECOND CHANCE
TO MAKE A FIRST
IMPRESSION.
11 Things I've Learnt Applying Big Brand Thinking To Small Brand Doing

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11 Things I've Learnt Applying Big Brand Thinking To Small Brand Doing

  • 1.
  • 2.
  • 3.
  • 4. 11 THINGS I’VE LEARNT APPLYING BIG BRAND THINKING TO SMALL BRAND DOING.
  • 5. TURN EVERY DISADVANTAGE OF BEING BIG INTO AN ADVANCE OF BEING SMALL. THING #1
  • 7. DEFINE YOUR HIGHER PURPOSE THING #3 WHY HOW WHAT We believe in thinking 
 differently. We challenge 
 the status quo. We make brilliant computers. We put design first - 
 things that are simple
 & lovely to use. We make brilliant film. We tell compelling stories and have fun doing so. We make remarkable content solutions for brands. By putting the audience at the heart of the thinking.
  • 8. IF YOUR BRAND WAS A PERSON: WHAT WOULD THEY SAY? HOW WOULD THEY SAY IT? HOW WOULD THEY BEHAVE? WHAT WOULD THEY DO? HOW WOULD THEY LOOK? AND KEEP IT CONSISTENT. DEFINE THE PROFILE OF YOUR BRAND THING #4
  • 9. NO TRUTH JUST PERCEPTION THING #5 I’ve learnt a lot. And I want to share it with you. – Sally Bee on healthy eating First and foremost Sally is a wife and mother. She is also a home cook, food writer, campaigner, heart health ambassador and TV presenter. Sally's story was pretty much like everyone else’s for a while. But halfway through a children’s party in 2004, she had a massive heart attack. At the time she thought it was indigestion, but then again, so did the local hospital. Sally was to have two more heart attacks within a week. After the third one, her husband was advised to say his goodbyes, as the doctors did not expect her to survive the night.
  • 10. KNOW YOUR AUDIENCE THING #6 TURN STRANGERS INTO FRIENDS FRIENDS INTO CUSTOMERS CUSTOMERS INTO SALES PEOPLE ~SETH GOBIN TELL ME, I’LL FORGET SHOW ME, I’LL REMEMBER INVOLVE ME, I’LL UNDERSTAND ~CONFUCIUS
  • 11. CONTENT REALLY IS VERY F*CKING IMPORTANT THING #7 …OR DO SOMETHING WORTH READING ABOUT” ~BENJAMIN FRANKLIN “EITHER WRITE SOMETHING WORTH READING…
  • 12. SETTING-UP & BUILDING THE FOUNDATIONS OF YOUR ONLINE PRESENCE THING #8 Presence Ones solar-system of controlled platforms or touch- points i.e. Website/Database/FB/TW/PI/IN etc. Earned Media Paid Media Shared Media Audience engagement is such that they are compelled to share on their own portfolio of social media touch points Paying to gain exposure against a 3rd parties audience across their owned media touch-points Harnessing a partners portfolio of owned media touch-points for mutual benefit OWned MediA
  • 13. KNOW THAT EVERYTHING COMMUNICATES THING #9 …HAS AN EQUAL AND OPPOSITE REACTION” ~ISAAC NEWTON “EVERY ACTION…
  • 14. REACH THE PEOPLE WHO COUNT (NOT COUNT THE PEOPLE YOU REACH) AND CREATE BRAND ADVOCATES OUT OF THEM THING #10 84%of Australians trust the peer-to-peer voice of their friends and family*
  • 15. BE ALWAYS-ON AND BE ALWAYS IN BETA (TEST AND LEARN AND REPEAT) THING #11
  • 16. YOU ARE THE MASTER OF YOUR BRANDS PERCEPTION. IN SUMMARY YOU NEVER GET SECOND CHANCE TO MAKE A FIRST IMPRESSION.